Network Outsourcing for Small and Midsize Businesses
ProSight Data Protection Services:
Hornetsecurity Altaro VM Backup Managed Services
Additional Topics of Interest
24/7 Exchange 2016 Upgrade On-site Support
Exchange 2016 Public Folders Technical Consultant
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Top NetApp MetroCluster and FlexPod Specialists
NetApp MetroCluster Consulting
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are as far as 300km apart from each other. Progent's roster of veteran network experts can assist your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with information assurance standards and government requirements.
ProSight Email Data Loss Protection Professional
Consulting ProSight Email Guard Spam Filtering
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
24-Hour Specialists Lync Server 2013 Front End Pool
Consultancy Lync Server 2013 Mirrored Back End Servers
Progent's consultants can assist you to assess the benefits of Lync Server 2010 for your business and can assist you to plan and carry out a rollout of Lync Server that consolidates the administration of IM and Presence and increases the output of your in-house employees, at-home workers, and mobile workforce. Progent can also assist you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server to enhance the collaborative functions of Microsoft Office applications, and offer training and continuing technical support for Microsoft Lync and other Microsoft products.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Specialist
Cisco Certified Catalyst 9117 Access Point Online Support
Progent's Cisco-certified Catalyst 802.11ax AP experts offer economical remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
Disaster Recovery Test Lab Consultant
Specialists PXE evaluation Lab
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility problems, and establishing training systems for new technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.
SQL Server 2016 PolyBase IT Consultant
SQL Server 2016 R Services Configuration
Microsoft SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist businesses of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.
Outlook autodiscover Engineer
Microsoft 365 and iPhones Online Technical Support
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Infor SyteLine CloudSuite Industrial Technology Professional
Infor SyteLine CloudSuite Database Administration Specialist
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and distribution companies to manage complex supply chains and streamline key processes in order to bring products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Windows 2008 R2 Onsite Technical Support
Windows Server 2008 R2 Technology Consulting
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, scalability, and versatility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective remote consulting, troubleshooting, and education services to assist your company to design, implement, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your information system.
wireless IP phone integration Support and Setup
wireless VoIP phone integration On-site Support
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for workers who are mobile within office, warehouse, health-care or other environments where management requires portable phones that offer more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many key pieces of your wireless environment such as wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Urgent Lync Server 2013 video conferencing Consultant Services
Consultants Lync Server 2013 and Android
Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to help you to manage and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
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Consulting CRISC Certified Risk and Information Systems Control
Consultant CRISC Certified Risk and Information Systems Control Auditor
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management strategy following best practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Firewall and VPN Cybersecurity Companies
Intrusion Protection Systems Security Consultant
Progent offers small and medium size companies professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors including Check Point Software, Juniper, and Symantec. Progent can show you how to design a comprehensive security strategy and choose appropriate products from multiple vendors to achieve your security goals while sticking within your spending restraints.
VPN Security Security Firms
IPsec VPN Network Consultants
Progent offers small and mid-size businesses professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security plan and select appropriate products from multiple suppliers to support your security objectives while sticking within your spending restraints.
ransomware protection review Services
ransomware preparedness Consultancy
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your company's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to collect information about your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup environment that reduces your exposure to a ransomware attack and aligns with your business requirements.
Online Support Offsite Workforce Cloud Integration
At Home Workforce Cloud Integration Computer Engineer
Progent can assist small and medium-size organizations to provision their home-based workers with seamless integration with cloud resources.
Redhat Linux Consultancy
Suse Linux IT Consultants
Progent's Linux consulting services offer small companies and software developers support for administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of experience offers you a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
IT asset documentation management Technology Professional
Top Consult ProSight domain management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
5500 Wireless Controller Network Consultant
2500 Wireless Controller Technology Consulting
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing wireless performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening data security by identifying cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
24x7 SQL Server 2019 Analysis Services IT Consultants
SQL Server 2019 and Kubernetes Support Services
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can deliver fast remote or on-premises contact with experts in solution design and deployment, software development, database administration, and network security.
Private Cloud Hosting for Virtual Data Centers Consultancy
24-7 Consultant Private Cloud Hosting Services
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.
Malware Forensics IT Consultant
SentinelOne Cybersecurity Consult
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology by SentinelOne to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Check Point 15000 Firewalls Cybersecurity Firms
Check Point 16000 Firewalls Evaluation
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall and VPN utilities and appliances based on Check Point Software's technology to offer an economical and efficient security defense for your corporate network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a central stop for on-going network support, maintenance, training, and design services.
Data Protection Manager 2016 RCT IT Consultant
Data Protection Manager 2016 Security Computer Consultants
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, deploy, manage, and repair a multi-site backup/restore system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous version of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide occasional expertise to help you through technical bottlenecks or provide end-to-end project management support to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
Systems Management Server Information Technology Consulting
SMS 2003 Upgrade Technology Consulting Services
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks that cover processes that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to develop efficient procedures and policies to manage handheld computers and intelligent mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, processes and technologies to keep your IT network safe.
Online Help Microsoft ISA Server
Technical Consultant ISA 2004
Progent's Microsoft-certified ISA Server consultants have broad experience creating corporate security designs for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement a configuration of ISA Server 2004 that meets your IT protection needs without restricting your productivity.
ProSight Reporting Ticketing Specialist
ProSight Reporting Infrastructure Management IT Consultant
ProSight Reporting is an expanding suite of real-time reporting utilities designed to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Apple Mac Architecture Specialists
Mac Networking Consultants
Progent's Apple Mac support engineers can help you with a wide array of network foundation areas such as system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For business networks based exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and maintaining a system architecture that is reliable, secure, productive and aligned with your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.
WiFi 6/6E Troubleshooting Engineers
Specialist WiFi 6/6E Solutions
Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, recommend appropriate components, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you create a complete 802.11x system security plan that is well aligned with the security plan for your entire corporate network.
Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a network architect, application developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global corporations.
Exchange Server 2010 Migration Specialists
Exchange 2010 Migration Professionals
Progent's Microsoft-certified consulting experts can assist you to determine the value of Exchange 2010 for your company and can help you to plan and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, lowering the expense of hardware and support, simplifying administration, and integrating your key communications technologies.
Fortinet 800 Series Firewalls Technical Support
IT Consulting Fortinet 400 Series Firewalls
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to integrate your Fortinet firewalls to safeguard all your digital assets at the network edge, within the data center core, at branches, and at the cloud edge.
Risk Assessment Outsourcing
24/7 CRISC Certified Cybersecurity Onsite Technical Support
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery strategy in case of an IT system disaster. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, high-availability network architecture that takes into account availability issues involving a wide range of network technologies and procedures.
Windows 2000 Server Integration
Windows 2000 Server Online Support
Progent's certified Windows Server 2000 experts can provide network help and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, update, and troubleshooting offerings include system design, installation, project management, on-site and off-site technical support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Lync Server 2013 and Android Professional
Consultant Lync Server 2013 Mirrored Back End Servers
Progent's Microsoft-certified consultants can assist your company to assess the value of Lync Server for your business and can assist you to design and execute a rollout of Lync Server 2010 that consolidates the control of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and smartphone users. Progent can also help you to perform an efficient migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the collaborative functions of Microsoft Office programs, and provide online seminars and continuing support for Lync and other Microsoft products.
Linux Network Monitoring Consultants
Linux Network Monitoring Consulting Services
Nagios and MRTG are powerful, Open Source monitoring tools that run on the Linux OS and can be used to monitor UNIX networks, Windows systems, or mixed-platform systems where the Linux OS and Windows coexist. Nagios lets network managers to monitor network services including POP3, HTTP, FTP, and PING. MRTG lets you track the traffic in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring consultants can help you utilize both these utilities to streamline and troubleshoot your system.
Microsoft Project Server Scheduling Specialist
Project Server Time Reporting Support and Integration
Progent's Microsoft-certified engineers can provide advanced support in deploying, using and debugging any edition of Microsoft Project Server and can deliver a broad range of affordable remote consulting services based on proven best practices to assist businesses of any size to receive all the advantages of this powerful platform. Support services offered by Progent include system planning, software configuration and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Exchange Server 2010 Migration Consultant Services
Microsoft Exchange 2010 Migration Consultants
Progent's Microsoft-certified consultants can provide affordable remote and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new email environment, educate your network support team and users to get them ramped up quickly on Exchange 2010, and offer continuing management consulting and technical help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Remote Employees Cloud Integration Computer Consultant
Help and Support Remote Workers Cloud Integration
Progent can help small and medium-size organizations to set up their remote workforce with seamless integration with cloud applications and services.
Information Transfer Professional
Information Transfer Online Help
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Small companies who work with familiar freelance consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
scom 2016 alert tuning Online Technical Support
scom 2016 SharePoint integration Help and Support
System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for key applications by providing unified, cross-platform monitoring of IT infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite expertise to assist businesses of any size to plan, implement, optimize, enhance and repair SCOM 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older versions or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Security Consultancy MS SQL
Consultant SQL Server Replication
SQL Server 2005 offers indispensable, standardized tools to computer experts and information workers, lessening the complexity of designing, integrating, administering, and using enterprise data and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Microsoft Mac and Linux Desktop Network Consulting Experts
Technology Consultancy Firm Desktop Technology
Progent can deliver a broad array of cost-effective support services to assist your company to deploy, configure, troubleshoot, and administer workstations and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote technical support for individual machines or laptops or work with you to plan and implement a company-wide migration to new or revised operating system software and applications. Progent can also provide consultants and technicians to help your company to plan for and implement an office move or consolidation organized to cause the least possible interruption to your business.
Hornetsecurity Altaro M365 OneDrive Backup Online Technical Support
Altaro 365 Total Backup Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Meraki Access Point Management Professionals
Meraki 802.11ac Access Point Upgrade Integration
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to help you to design, configure, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to plan and implement hybrid networks that integrate local and cloud-based resources and that provide easy access, enhanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
Professional Service Database
Services Documentation Network Consultants
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small service firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation sent by every staff member to every client. The practice of documenting and archiving service activity allows more efficient support and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Remote Troubleshooting ProSight Reporting Network Infrastructure Management
Technical Support Services ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding line of real-time reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consultancy Security Evaluation
Cybersecurity Vulnerability Evaluation Professional
Progent has created several security packages intended to provide larger corporations a professional and comprehensive security evaluation from a team of premier security engineers. All Progent's security evaluation packages feature a collection of procedures like automated scans from inside and from beyond your company security perimeter, expert analysis of scanned data by certified security engineers, creation of a report explaining the findings, plus a live concise executive outbrief and an in-depth live outbrief for internal network administrators.
After Hours Computer Consulting Chief Information Officer
Part-Time CIO Professional
Progent can provide small companies with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to improve business processes so they match better with your business goals. Your business can create and install a well thought out IT plan without absorbing the expense of a full-time Chief Information Officer.
Developing Phase: Pilots Network Setup
Developing Phase: Pilots Support Team
When conducting IT projects for corporate customers, Progent uses a structured approach driven by defined milestones in order to meet financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All facets are documented to provide a comprehensive description of IT services performed and to assist in ongoing network maintenance.
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