Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all operations, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to create reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce applications that integrate seamlessly with Dynamics GP.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network support professionals. With Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company networks world-class reliability, security and productivity.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup activities and allows rapid restoration of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and show you how to automate the administration of clustered servers.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology from SentinelOne to defend endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
Progent's certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.
Cisco's Meraki family of access and aggregation switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online expertise to help you to plan and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain security, develop and validate a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking solution.
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent has two decades of background helping small and mid-size businesses to plan, deploy, optimize, manage, and troubleshoot IT networks that incorporate remote workers.
Progent believes that a well designed and implemented information system is a crucial piece for accelerating a company's growth, and Progent applies this belief in our corporate network infrastructure. We have created a zero-downtime virtual office network that enables Progent's in-house engineers and certified contractors to offer rapid and effective support, collaborate easily on complex projects, and gain from career and private growth from being a member of an exciting business ethos of self motivation and freedom.
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's IT outsourcing services offer affordable computer support for small companies. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by assembling a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available system architecture for your critical applications based on Microsoft Windows.
Microsoft Windows Server 2008 is a major step forward in making IT networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide an improved platform for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, technical support, education, temporary staffing, network monitoring, and security services.
Before Progent's MOM-based solution, system issues were approached reactively, after workers complained about them. With the benefit of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate system troubles before they becomes serious enough to disrupt network availability. Because of MOM, Progent can deal with looming problems before customers know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and productivity.
Progent's Technical Response Center provides affordable nationwide extended hours remote help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide extended hours telephone support and online secure network connection to troubleshoot and resolve technical problems rapidly and economically.
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, availability, security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent's National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and remote direct network access to isolate and repair technical problems rapidly and affordably. The breadth of technical experience represented by Progent's team of nationwide support engineers makes it possible to escalate even the toughest problems to qualified experts as needed.
ProSight Reporting is a growing family of in-depth reporting tools created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion checks without the awareness of your company's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection warnings and event log analysis are properly set up and consistently observed. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent's Experts Team provides consulting in important fields that include Apple OS integration and applications; Support for Linux-powered, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and specialized program help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program design and integration; Web site, electronic business, EDI, and customer portal design and integration; Database management and performance help; Business intelligence expertise; and Telecom systems consulting.
Cisco's Catalyst family of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering traffic content according to user type and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution organizations to simplify complex supply chains and streamline critical business processes to bring products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from occasional guidance to solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.
Progent can assist your business to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
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Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Progent's webinar training classes offer small companies the affordability, simplicity, and flexibility of web-based seminars plus the proven training techniques of expert teachers who use advanced collaboration software to simulate real-time, interactive classes. Progent can provide webinar education for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management reporting products such as MS Dynamics GP (Great Plains); as well as other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Network monitoring ordinarily consists of observing a network's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting services offer small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Progent's Data Center consultants can help you find fault-tolerant data centers that match the specific requirements of your company. Fault tolerant co-location sites are particularly appealing to small companies because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by providing a full array of engineering and support services.
The Certified Information Systems Auditor accreditation is an important qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional able to assist businesses in the fields of IS audit process, information technology administration, systems and architecture ROI, IT support, safeguarding of data resources, and disaster recovery preparedness.
Exchange 2013 includes major improvements to the capabilities of Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements affect vital IT areas including ease of administration, availability, compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online support and management services for Microsoft Exchange Server 2013.
Progent offers comprehensive help for every step of your Exchange 2010 upgrade with services that include end-to-end project management, site prep, project design and documentation, specification of new software licenses and hardware needed, suggested vendor sourcing, system testing at client location or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old system, and training for client's support staff and end users.
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and on-premises evaluation and migration services for Windows 10 provided by Progent's experts include ROI estimates, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and ongoing Call Center support services.
Cisco has developed a full array of routers including routers designed to provide the security, performance, and reliability required by customers from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Before Progent's MOM-based solution, network problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to ward off system troubles before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before customers know that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class availability, safety and performance.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software products by making it simpler to copy system images, control mobile computers, and run management utilities. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop sensible procedures and standards to manage handheld computers and intelligent portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes policies, processes and technologies to keep your IT network safe.
Progent's Microsoft-authorized experts can help you rationalize the economic justification for implementing Microsoft SharePoint 2007, consult with you on the appropriate version of SharePoint Portal Server for your application, offer setup and integration services, assist you to install MS SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application software to work with SharePoint 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk services.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can assist small and medium-size companies to configure and debug teleconferencing platforms to enable their at-home employees to interact productively with teammates and customers.
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours online troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide extended hours telephone help and remote direct computer access to troubleshoot and resolve technical problems rapidly and economically.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your company better by delivering easy availability of decision-driving data and a fast ROI. Dynamics GP offers major business benefits such as its ability to expand the reach of your organization, manage your financials, computerize financial operations, unify processes across your business, refine inventory control, increase order accuracy, expand sales and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and manage a robust, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the advantages of your Microsoft Dynamics GP software.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to analyze your business more thoroughly, transforming uncooked data into useful insights into your business.
Colocation sites make it possible for companies to share world-class data centers for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can assist your company with all aspects of your colocation program including selecting and migrating to a colocation site, creating network architecture, defining hardware, on-premises and on-line maintenance, setting up remote system management, and education your support staff.
Progent's wireless professionals can help small businesses plan, choose, test, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of security that equals or exceeds wireline connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and deploy the wireless link technology that fit best with your company requirements.
For businesses that have a mix of Mac and Windows computers, there exist two basic alternatives for using Microsoft Windows-dependent applications on a Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based PC to run Windows software and access system resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your company to manage these products for running Microsoft Windows programs on your Apple Macs and can also help your company to assess and install other solutions for Windows PC emulation.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent can provide remote access to NetDocuments experts to assist legal departments and law firms to design, deploy, manage, optimize, or debug a document management system solution based on NetDocuments.
Progent offers customized remote training for a range of client applications and environments such as Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the benefits of traditional in-person instruction, including immediate interaction between students and trainers, but eliminates the costs of transportation and the hassle of trying to synchronize the availability of many trainees. Offered to individuals or groups of any size, Progent's live online instruction allows the instructor to run the seminar from an online office while the students can be spread throughout a campus or across the country. Virtual education deploys powerful learning aids such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be brief and targeted to specialized topics or longer in duration and wider in scope.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by checking the health of vital devices.
Progent's certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Windows 8.1 is engineered to run on devices ranging from smart phones and slates to engineering workstations. An abundance of new and improved features, such as its touchscreen interface and signature tile GUI, offer a wide range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can help bring your business up to speed with Windows 8.1 and make sure you derive maximum business value from the product's many technical enhancements.
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced network support programs, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize business information systems world-class reliability, security and performance.
Stealth intrusion checking is an important part of any comprehensive IT system security plan. Progent's security experts can run thorough penetration tests without the awareness of your organization's internal IT resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion detection alerts and event history monitoring are properly configured and consistently monitored. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-front attacks typical of modern strains of ransomware.
Progent's Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently coordinating people, groups and data. SharePoint provides a common spot for your employees or customers to access, organize, share and manipulate relevant information, documents, and applications and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they've created in a way that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can assist your organization to support your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a degree of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical service packages designed to help you to detect and fix a most IT network issues before they can hurt your business.
Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Windows Server Essentials. Progent can provide comprehensive project management support so you can design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, infrastructure appliances like switches and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or on-premises integration and debugging support to help your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your specific workplace design, building structure, and anticipated network traffic.
Progent's data center support services are intended for companies with equipment housed at Internet Data Centers or data center colo hosting facilities and in need of timely on-site service at the colocation facility as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of IDC and data center and co-location consulting services including network architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and installation of zero-downtime systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating high-availability server cluster configurations.
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Progent provides national remote phone support and consulting services for companies that run Solaris networks or whose IT systems include a combination of Solaris and Microsoft Windows technology. Online IT help provides optimum return for your IT budget by extending user productivity and shortening the time charged for computer repair services. Advanced remote support tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In most of cases your network issues can be remediated over the phone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist with the toughest network issues.
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Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, automated deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and users, and post-migration technical help.
Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that utilize on-premises IT assets as well as one or more public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud migration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
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Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and on budget.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in a variety of product bundles targeted at markets from students and households to enterprises. Progent can provide quick and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to understand the many subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Progent can help small and mid-size companies to configure IP voice technology to provide their at-home employees the benefit of virtual extensions of the company phone network.
Progent provides a selection of IT service packages for small companies. These information technology outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of Microsoft Operations Manager, a next-generation server and system support software platform that monitors the availability, performance, and safety of your information system and identifies potential problems before they can bring down your network. With Progent's affordably priced IT support packages, small organizations can choose a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.