Additional Topics of Interest

Technology Consulting Services Supplemental Helpdesk
Shared Computer Support Help Desk Onsite Technical Support

Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

Lync Server 2013 disaster recovery Consultant Services
Lync Server 2013 and iPad Consultant Services

Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN telephony. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to help you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.

Wave 2 wireless controller Online Help
wi-fi controller Troubleshooting

Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.

Microsoft 365 iPhone Integration Technical Support Services
Technical Consultant Microsoft 365 Android Integration

Progent can assist you to evaluate the many subscription options available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.

Microsoft Exchange Technology Consulting
Engineers Exchange 2007 Server

Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.

Support and Setup UNIX with Windows
Windows, UNIX, Solaris Setup and Support

If your business computer system mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to incorporate your servers into a unified environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence support services include IT infrastructure integration and service, support for Windows services for UNIX, online server monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.

Professionals ransomware cleanup and restore
ransomware cryptoworm recovery Consultant

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800

Amazon Marketplace Web Service Reports
Amazon Marketplace Web Service development Design Firms

Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

ransomware rebuild Professional
Specialist ransomware business recovery

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800

Support and Help Exchange 2013 eDiscovery
Exchange 2013 Security Specialists

Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact vital facets of IT like manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.