Progent delivers the help of Microsoft and Cisco-Premier IT support experts to show customers affordable alternatives to help companies optimize the benefits of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's network engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, throughput, and IT administration.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can provide comprehensive support for every phase of your Exchange 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of all new software licenses and hardware required, suggested sourcing, pilot verification at customer location or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for client's support group and end users.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, software development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you analyze your business more thoroughly, turning uncooked data into valuable insights into your business.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that enable small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Progent's Microsoft-certified consultants offer small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or clients to access, manage, share and interact with useful information, files, and software and to communicate with one another. It allows quicker and better decisions, more effective sharing across teams and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've developed in a way that makes data easy to locate, download and apply.
Progent's experienced ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft-certified professionals provide technical help and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and support expertise for Microsoft Exchange Server 2003 include system design, installation, project management, local and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also help you design and implement a comprehensive security plan that can include firewall and VPN devices and software, managed security and virus protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for continuing network help, maintenance, training, and security expertise.
Progent's management team consists of industry veterans with decades of background providing computer consulting services, troubleshooting, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great service calls for great personnel, and Progent is proud to have put together a management team that can provide businesses with the best service value in the industry.
Progent can show you how to plan, deploy, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, recommend appropriate components, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete wireless system security strategy that is well integrated with the security strategy for your overall corporate network.
Progent can help small and mid-size companies to configure network security defense systems and deliver mitigation services required for offsite workers.
Progent can provide affordable online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
If your company is producing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an affordable solution for supporting an information network that provides excellent reliability, protection, and efficiency. Progent's developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Contact Center support.
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Progent's Microsoft-certified consultants can assist you to assess the benefits of Lync Server for your business and can help you to plan and carry out a deployment of Microsoft Lync Server 2010 that consolidates the control of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent can in addition help you to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing functions of MS Office programs, and offer webinar training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
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Progent provides the help of Microsoft and Cisco-Premier network support professionals to show customers affordable alternatives to help businesses maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to large corporations, Progent's network engineers can help you improve your information system's e-mail infrastructure, protection, reliability, performance, and network administration.
For medium-size businesses looking for network support, Progent can deliver a variety of alternatives including local service, remote assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staffing, site relocation services, application programming, and expert consultation. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent provides expert on-premises help for fixing technical issues quickly and economically.
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT consultant with real-world expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and servicing network solutions based on the SBS line of servers and programs.
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and robotics.
Cisco's wireless VoIP phones are hardened wireless handsets designed for professionals who are on the move within campus, hospitality, retail or other environments where IT management requires portable phones that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and optimize many key pieces of your wireless infrastructure such as wireless access points, routers, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer remote and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and extensive work with information security design. ISSAP security experts possess in-depth knowledge of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can assist your company with all phases of architecture security.
Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that supports the modern BYOD computing model with IM, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system architects can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your IT staff and users. Progent has expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent provides several essential kinds of Call Center support including Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your customers easy access to a reliable technical group with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a positive image as a solid contributor to company productivity. Progent's target is to fix rather than merely record problems.
Progent's Microsoft certified engineers offers remote and onsite support expertise to help your company to administer, maintain, and troubleshoot PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, remote connectivity, mobile device management, Wi-Fi network design, and remote system monitoring.
Even if your company has a small network support staff and a modest IT budget, your information network can still feature the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware operating.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Progent's network consultants can help you analyze the possible advantages of Hyper-V-based virtualization for your business, conduct pilot implementations to verify Hyper-V's compatibility with your production software, evaluate your network architecture for smooth operation with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for improving the security of your virtual machines, establish and validate business continuity processes that maximize network uptime, and provide ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.
Progent offers cost-effective online support to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent's Microsoft-certified experts can provide a range of consulting services to assist companies of any size to deploy, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure testing environments to assess Windows 8.1 and plan and manage Windows 8.1 migration plans following leading practices.
Progent's Windows Server 2016 disaster recovery experts can help you to design a DR system based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
Progent's computer outsourcing support offerings for small businesses include planning 2003 Server, .NET, and Microsoft BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises repair, resolving chronic integration problems, and producing a comprehensive security plan. Progent can show you how to enhance system reliability and performance with non-stop technologies, resilient network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with requirements assessment, product identification, bill of materials development, vendor qualification, procurement logistics, and complete documentation. Progent's computer outsourcing service also includes education for office productivity products such as Office XP.
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; unified management of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.