Progent's Technical Response Center provides affordable nationwide extended hours online assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone support and remote direct network access to isolate and repair network problems rapidly and economically.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools by SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
Progent can provide the support of Microsoft-certified consultants as well as seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security professionals to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent's wireless consultants can help small companies design, select, test, install and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that equals or excels wired interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you identify and deploy the wireless link solutions that match your business requirements.
Progent can assist small and mid-size businesses to deploy and troubleshoot conferencing applications to enable their telecommuters to interact productively with colleagues and customers.
Progent's team of application experts offer in-depth support, software programming, deployment assistance, and webinar training for leading applications covering key areas including ERP, general accounting, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting support online, Progent can help small businesses anywhere in the United States to avoid the time and fees related to travel and on-site visits without compromising the effectiveness of consulting support.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor family or help you migrate to newer firewall technology. Progent can also help you design and implement a comprehensive security strategy that can incorporate firewall and VPN devices and utilities, outsourced security and virus defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going network help, maintenance, training, and security consulting.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and offer companies of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET applications rapidly and affordably.
Hornetsecurity Altaro VM Backup Deduplication Consultants
Progent's private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange Server from a hardened Tier III data center on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can take advantage of Progent's private cloud to eliminate major capital costs for the purchase, upkeep, and management of computer equipment and facilities while achieving the highest levels of network reliability and physical security.
Progent's expert software programmers, database architects, and program management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and software programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with other applications like Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also offers experience with multiple web development tools and can help businesses to build, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
ProSight Reporting is an expanding suite of in-depth reporting utilities created to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of all sizes to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of vital devices.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of product bundles targeted at customers from students and home offices to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid networks that transparently integrate local and cloud resources.
Hornetsecurity Altaro VM Backup Deduplication Information Technology Consulting
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent applies no minimum fee and requires no retainer for services delivered during regular working hours. Progent's small granularity avoids large invoices for quick solutions so you will not be forced to permit minor problems to stay unaddressed.
If your company runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier consultants can help your whole enterprise in a wide array of security topics such as security administration procedures, security architecture and models, access management systems and methodology, software development security, business processes security, physical security, communications, network and web security, and disaster recovery planning. CISA and CISM stipulate the basic competencies and worldwide standards of performance that network security professionals are expected to master. These certification offer IT management the assurance that those who have earned their CISM or ISSAP certification have the experience and knowledge to deliver effective security management and engineering help.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or local service firms who provide scant documentation or specifics of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by every staff member to each customer. The discipline of documenting and archiving support records results in more efficient service and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won't let go of vital service information.
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications environment that permits a BYOD computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's Data Center engineers can show you how to identify high availability data centers that match the specific requirements of your company. High availability co-location sites are particularly attractive to small organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to create an in-house data center with even a basic level of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full range of engineering and support services.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility issues, and building training environments for new technologies. For Progent clients without adequate in-house resources to configure proper pilot environments, the lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud assets and protects all users anywhere with any device.
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into seamless networks with resource sharing and collaboration support. Enabling productive cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft products. Progent's experience in Windows and Macintosh service makes it possible to offer world class assistance to businesses that rely on these platforms to maintain their competitive advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.
Progent's Microsoft consultants offer cost-effective remote technical support and development services to help your business to design, deploy, manage, and maintain SharePoint 2010 environments that can involve web sites able to function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop programs including Office Excel, Word, PowerPoint, and Visio. Progent can help you to migrate from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky.
Progent's seasoned group of IT consultants and application specialists have extensive background providing online and on-premises support for organizations of any size who need to integrate Android phones and tablets into their IT systems so that mobile clients can be productive from anywhere. Progent offers the range of know-how to resolve technical issues that involve numerous manufacturers and that represent a mix of legacy and up-to-date information technology. Progent provides budget-friendly online expertise to help you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional support to help you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training to help you manage and use Android phones to maximize their business value.
If your company has a Sun Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a wide array of security topics including security administration practices, security architecture and models, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and ISSAP define the core skills and international standards of knowledge that network security professionals are required to master. These accreditations give IT management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver world-class security management and consulting help.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within campus, hospitality, health-care or other venues where management requires portable phones that provide more control, data security and durability than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that IT teams configure and optimize many components of your wireless environment including access points, routers, wireless LAN controllers, and call management tools. Progent's certified consultants offer online and onsite support to help you create and maintain a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or onsite integration and debugging support to assist your organization to plan, implement, upgrade, optimize, manage and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique office layout, building structure, and expected workloads.
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist your business to design a disaster recovery solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and service companies to simplify supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
Progent's Sun Solaris family support services provide small companies and software developers support for administering and maintaining Solaris environments that operate with Microsoft-based networks. Progent offers your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with an easy single consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
The Certified Information Systems Auditor credential is an important qualification that indicates expertise in IS security audit and control. Certified by ANSI, the CISA accreditation has candidates pass a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to help companies in the areas of IS audit process, information technology administration, systems and architecture ROI, information technology support, protection of information assets, and business continuity planning.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent's Mac consultants can support the creative aspect of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive protection for key platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, administer, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management services to help you complete your SCDPM 2016 deployment on time and on budget.
Emergency Altaro VM Backup Boot from Backup Remote Troubleshooting
Progent applies no initialization fee and asks no retainer for services delivered during normal business hours. Progent's small granularity does away with large invoices for quick fixes so you will not be forced to permit less critical problems to stay unaddressed.
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