Progent's data center IT services are intended for companies with hardware housed at Internet Data Centers or data center co-location hosting facilities and requiring timely on-premises service at the colocation facility as well as off-site support from Microsoft and Cisco Premier experts. Progent provides a full array of Internet Data Centers and IDC and colo consulting services such as system architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and installation of non-stop configurations, defining and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server and storage clustering systems.
Progent's IT outsourcing packages offer budget-friendly computer support for mid-size organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing IT support budgets to grow in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network foundation for your vital Windows-based business software including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Progent can help small and mid-size businesses to deploy IP voice platforms to provide their at-home employees the advantage of virtual extensions of the corporate phone system.
Progent's wireless VoIP phone configuration experts can provide remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Progent offers onsite education designed for people who wish to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac applications.
For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Progent's IT outsourcing packages offer economical network consulting for small businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can contain expenses and eliminate risks, permitting IT service budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust system foundation for your critical business software based on Microsoft Windows.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server requires a network consultant with real-world experience designing and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating computer networks built on Microsoft technology. This experience ensures you success in deploying, managing, and troubleshooting network environments that include the SBS Server suite of servers and productivity software.
Progent's Juniper Networks-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants can offer support for Juniper's flagship network control software to enable you to simplify the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that include a combination of Juniper's software platforms.
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a single-server solution for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can assist you to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
For large organizations, Progent can leverage internal network support staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a transparent nearby supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbox conformance, project management, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can offer field engineers and technicians to help with a site relocation or office move, or a system designer to assist with building or using an Internet Data Center or Hosting Facility.
Hornetsecurity Altaro VM Backup and Hyper-V Computer Consultants
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
When conducting consulting tasks for enterprise clients, Progent uses a phased methodology driven by specified milestones in order to achieve financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are recorded to make available a comprehensive summary of IT services delivered and to assist in downstream system maintenance.
Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the impact of radio frequency congestion, improving wireless availability with rapid failover, and strengthening security by detecting threats and filtering network traffic based on user class and locale. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.
Progent's Microsoft certified consultants offers offsite and onsite support services to assist you to administer, support, and troubleshoot computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent can provide quick and affordable remote access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to more recent firewall/VPN technology. Progent can also help you create and execute a comprehensive security plan that can include firewall and VPN appliances and software, outsourced security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical support, maintenance, training, and security expertise.
Hornetsecurity Altaro VM Backup Replication Support and Help
Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of any size to plan, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially stubborn issues, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as half of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Hornetsecurity Altaro VM Backup and VMware ESXi Support and Help
Progent's Microsoft consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is Microsoft's new title for the update management platform formerly called Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can help you use SMS 2003 or Configuration Manager economically for automated operating system and application installation, security patch control, application metering, and software license compliance. Progent's engineers can also help your company to migrate efficiently from Systems Management Server to Configuration Manager 2007.
Progent's Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it.
Support and Help Hornetsecurity Altaro VM Backup Local
Microsoft Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These improvements affect vital facets of IT like ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
Progent's Microsoft consultants can help you to evaluate the value of Lync Server 2010 for your business and can help you to design and carry out a deployment of Microsoft Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the output of your in-house staff, telecommuters, and mobile workforce. Progent can in addition assist you to perform a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to run Lync Server to enhance the team-computing functions of Microsoft Office applications, and offer webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft platforms.
Hornetsecurity Altaro VM Backup and VMware Professional
Progent's data protection experts can assist you to create, implement and debug a backup/restore solution based on MSP360 software. MSP360 offers file or image backup/restore for VMs and physical machines, supports all leading public clouds, and permits businesses to create a data protection solution with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by user miscues, computer glitches, ill-intentioned users, and external attacks like ransomware.
Progent can assist small and medium-size organizations to deploy VoIP solutions to give their at-home employees the advantage of seamless access to the corporate phone infrastructure.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Help Desk outsourcing and co-sourcing service programs help organizations to save money, increase output, and adapt immediately to sudden changes in business circumstances.
Microsoft Windows Server 2008 is an important advance in making IT networks more secure and available, easier to virtualize and manage, higher performing, and able to provide a better platform for web publishing. Progent can help your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, support, training, temporary staffing, monitoring, and security engineering services.
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint provides a common spot for your employees or customers to connect to, organize, distribute and manipulate useful data, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data they've created in a way that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can help your organization to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
Progent imposes no startup charge and asks no retainer for support services delivered during regular business hours. Progent's one-minute granularity does away with big invoices for fast solutions so you will not be forced to allow minor problems to stay unaddressed.
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Progent's SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security solution and build protection into your corporate processes.