Amarillo, TX Online Help from Certified Computer Network Service Professionals
Progent's network technical support services can deliver your Amarillo, TX business budget-friendly and dependable support from Microsoft and Cisco certified information technology experts. By delivering IT support service when you require it, providing advanced knowledge for critical technologies, delivering unique services such as 24x7 network monitoring, and invoicing only for support you receive, Progent gives your Amarillo, Texas business an affordable solution for maximizing the productivity and profitability of small business information systems. If you maintain a local datacenter, connect to cloud infrastructure, or have a hybrid cloud-and-local solution, Progent is the intelligent way for businesses and local governments to create and manage a robust and safe information system and to benefit from quick availability of the skilled consulting usually restricted to businesses who can maintain a sizeable in-house IT staff.

For mid-size and large companies, Progent offers co-sourcing support to supplement the subject matter expertise of your internal IT service group. Co-sourcing can save money and minimize technical risks for major IT initiatives like software programming, disaster recovery planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide access to accredited experts to assist your company to design and implement a sensible cloud computing strategy.

Key Products and Technologies Serviced by Progent for Businesses in Amarillo, Texas
Progent offers the support of qualified consultants for all aspects of information technology found in small and midsize companies. Products and technologies serviced by Progent include:

Support Delivery Alternatives Available for Amarillo, Texas Businesses
Progent has a selection of alternatives for providing small and midsize companies with cost-effective IT services for technical support, consulting, hosting services, and IT management. Progent's paradigm for providing network support services is built on the Call Center structure familiar to larger IT groups. Progent's Helpdesk Service Model promotes rapid response, comprehensive activity records, consistent follow-through, and tight cost monitoring across a range of network support delivery options that include remote troubleshooting, on-premises help, top-level consulting, as well as server hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) provides urgent and routine remote support for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned support professionals can help clients to troubleshoot and repair hardware and software problems without the cost or delay of travel for onsite service visits. The background of Progent's IT consultants makes it possible to handle most network problems rapidly. For complex problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based signup procedure for new customers to address urgent situations and Progent bills by the minute with no startup fees or time minimums, so you are invoiced only for the help you receive. Specialists available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Learn additional information about Progent's remote network support services.

  • On-site Service
    Progent provides on-site computer assistance for registered clients in larger cities in the U.S. Progent's on-site support technicians can work in tandem with Progent's online support experts to deliver small and midsize companies the optimal solution: on-premises support professionals when you require them plus the remote help of Progent's worldwide team of IT consultants, security professionals, and business application programmers. The response time for in-person support visits is typically less than 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more details about how and why to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems. For details, visit Help Desk Services.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly availability of enterprise-class IT professionals who can provide assistance with vital products and technologies such as
  • Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network infrastructure, company-wide network protection engineering, high availability network design, virtual server strategies, plus integration, programming and training for business software including accounting, ERP, management reporting, CRM, and office productivity suites. Progent can help with one-time projects such as office relocations and massive software migrations, extended initiatives like business information application programming and support, relational database application development and administration support, and web design, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or emergency services like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host key business applications like Exchange and Microsoft SQL in order to provide small businesses with higher degrees of availability, security, and recoverability than is possible using the class of internal data center that is realistically affordable for the majority of small and midsize companies. Because Progent uses the same facilities that host the equipment of some of the world's largest IT companies, Progent can eliminate the investment in building and managing the infrastructure required for enterprise-class environmental control, electrical backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that upgrades and service packs stay updated, security and performance is constantly tracked, and systems are consistently backed up and ready for full and prompt recovery. Learn more about Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small company's servers in a setting that not only delivers the highest degree of availability and scalability but that is also simple for customers to migrate to another service provider or to move internally whenever your situation calls for it. Progent's Private Cloud hosting service is structured around tested virtualization technologies that allow small businesses with mixed environments to save dramatically on the costs of hardware, infrastructure maintenance, and network management while getting world-class availability and an unparalleled level of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in one centrally managed package, can handle the multi- OS and non- standardized environments common with smaller companies, and keeps control of the software licenses in the customer's possession so that migrating to a different virtual system is fast, reliable, and affordable. This avoids becoming a prisoner of a specific hosting service while still offering all the economies related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced remote consulting support to help organizations of any size connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that utilize physical resources along with cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration consulting. Progent has more than 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include simpler network management, better compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup environment that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core network software and office productivity programs important to the majority of small and mid-size businesses. As a Cisco-authorized partner, Progent also offers expertise for an increasingly sophisticated collection of network products including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security engineers, CISA-authorized security audit specialists and GIAC-certified information assurance professionals offer a company-wide view of network security and can help with advanced security projects such as SIEM solutions to help enterprises comply with industry guidelines and statutory mandates for IT information security and incident reporting.

The breadth and size of Progent's consulting team offer a powerful set of benefits to companies trying to increase the productivity of their IT system within a reasonable budget. These advantages include:

  • Best Industry Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world professional experience, at the front lines of IT support, executing a broad range of IT tasks for an extensive array of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting team. This means that you get not only expert technical skills, but also a support engineer with field-tested methods for resolving real-world network problems quickly. Read more details concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to bill for remote support and in-person visits per minute. Consequently, you pay just for received services. Progent does not impose a higher rate for off-hours or urgent service, and Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no sign-up charge and requires no retainer for support services provided during regular working hours. Many support firms impose substantial minimum payments or bill in increments of fifteen minutes or longer. Progent's one-minute billing granularity eliminates king-size bills for fast repairs. An additional advantage of granular billing is that customers will be less tempted to allow minor issues to stay unaddressed until they become big problems. Learn more details about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Services
    Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local service firms who provide minimal documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation sent by each staff member to each customer. The practice of detailing and archiving service activity allows more efficient support and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release the keys to the kingdom. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent has little competition. Small businesses who utilize freelance service providers or who employ in-house IT staffs gain when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, secure, and efficient. Learn additional information concerning Progent's knowledge transfer services.

Contact Progent
If your Amarillo, Texas company wants to contact Progent to find out about network outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Assistance
For immediate remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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    Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to plan, integrate, operate and repair a backup and disaster recovery system built on Barracuda Backup.

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    Progent's pricing model is to charge for phone support and in-person help per minute. As a result, you are charged just for delivered support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup charge and requires no monthly commitment for services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with large bills for fast solutions so you will not be forced to allow simple problems to stay unaddressed.

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    Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi WLAN adapted to your facilities, providing you a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.

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    Top Virtual Helpdesk Computer Consultants

    Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

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    Suse Linux Computer Consultant

    Progent's Linux support experts offer small and mid-size businesses and software developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you an easy single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    MCSE Expert Certified SPS 2019 Online Help

    Progent's Microsoft-authorized experts can show you how to rationalize the economic case for deploying Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint for your application, offer configuration and integration expertise, assist you to set up MS SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, develop a company-wide security plan that includes portal technology, and deliver maintenance and Help Desk support.

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  • Microsoft Windows 2019 Outsource IT Computer Support Microsoft SQL Server 2014

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    ProSight Remote IT Management Consulting

    Progent's ProSight family of managed services are intended to provide businesses who have small internal network support staffs with low-cost help from world-class management tools and technical experts. Benefits of the ProSight line of managed services include fixed IT maintenance expenses, smart automation of routine management processes, ongoing adoption of the latest information technology, graceful transition from older systems to current solutions, improved fit between computer technology with strategic goals, access to veteran IT consultants, and allowing management to focus on business rather than fast-evolving computer technology.

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    Microsoft Certified Partner Support and Integration Exchange 2013 In-Place Hold

    Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These enhancements favorably impact vital areas like manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management for Exchange 2013.

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    Multi-site Branch Office IT Support

    For large businesses, Progent can leverage in-house IT groups by offering extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can perform as a seamless nearby supplement of enterprise network management. Progentís enterprise consulting services include company-wide security, remote branch office support, system design, Sarbox compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can offer on-site engineers and technicians to help with a campus relocation or office move, or a network architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.

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    Solaris with Windows Professional

    Progent's UNIX platform consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    CCDP Expert Certified Fault Tolerant Inter-Office Connection Online Help

    Progentís fault tolerant network consultants provide reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, 24x7 Internet interface design, high-availability data center consulting, and other fault-tolerant networking consulting to help your organization design a non-stop environment for strategic applications. Progent possesses the background to develop affordable, high-availability networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-site network with a fully mirrored Internet connection and efficient network load balancing.

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    Consultant Microsoft Teams compliance

    Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

  • Project Server 2010 Design and Installation 24x7x365 Microsoft Project Server Development
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    ProSight Virtual Machine Hosting Consultant

    Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built upon proven virtualization platforms that enable small companies with multi- platform environments to economize significantly on the costs of capital investments, system support, and IT management while benefiting from world-class reliability and an unmatched level of vendor independence.

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    Exchange 2019 DAG Engineer

    Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.

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    Urgent client credential management Professional

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

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    Progent's temporary staff augmentation services enable you to respond to the need for network professionals without dealing with the costs and hassle that come with vetting and recruiting reliable technical help and without adding to your full-time head count.

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  • Telecommuter Integration Remote Support Services Remote Workforce Onsite Technical Support

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    Aironet Wireless Access Point Support and Setup

    Progent's Cisco certified wireless networking experts offer affordable online and onsite help for both legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to design and manage wireless environments that include indoor and outdoor/industrial Aironet access points.

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  • Top Ranked Hybrid Office 365 Exchange integration Support Outsourcing Office 365 and iOS Remote Support Services

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    Google Cloud GKE Professionals

    Progent offers cost-effective remote and onsite consulting to help businesses to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    Support and Setup Remote Monitoring and Reporting

    Medium-size companies can derive all the benefits of Microsoft System Center Operations Manager and have fast access to Progentís Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and remote service. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size business information systems world-class availability, protection and productivity.

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  • Support Services Windows Server 2019 Hybrid Integration
    Support Outsourcing Windows Server 2019 Deduplication

    Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.

  • Wi-Fi RF Spectrum Analysis for Wi-Fi Help and Support Wi-Fi Site Survey IT Consulting
  • Windows 7 Evaluation Online Support Services Microsoft Windows 7 Migration Online Support
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  • Windows Server 2016 Cluster Operating System Rolling Upgrade Configuration Online Technical Support Windows Server 2016 Hyper-V

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    Microsoft Office 365 Webinar Consultant

    Progent provides customized remote instruction for an array of desktop applications and operating systems including Microsoft Office Excel, Word, Publisher and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of conventional physical classroom seminars, including instant communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of multiple workers. Offered to single students or groups of all sizes, Progent's virtual training permits the trainer to run the seminar from an online facility and the clients can be dispersed across an office or across the the U.S. Virtual learning deploys powerful learning tools such as virtual white boards, real-time questions, and collaborative applications. Sessions can be short and targeted to specific topics or longer in time and broader in coverage.

  • Windows Server 2016 Health Service Remote Consulting Consult Windows Server 2016 Cloud Witness
  • Windows and UNIX Engineer UNIX, Windows Professional
  • Word 2016 Small Office IT Support Microsoft Expert Office 365 Security Install
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