Quick, Affordable Online Computer Network Support for Amarillo, Texas Small Companies
For over two decades, Progent has specialized in providing world-class computer support services to clients who have small-company IT budgets. Progent has developed a unique support solution that includes a cost-effective, seamless virtual office infrastructure, custom online repair tools, a substantial pool of engineers accredited in a broad array of technical disciplines, a Help Desk Call Center operational model that promotes responsiveness and ensures follow-through, a worldwide group of remote service professionals, on-site support dispatching for the majority of most zip codes in the U.S., and a corporate ethos committed to fixing network problems in the shortest time and at the least cost to customers.

For larger companies, Progent can provide co-sourcing and project management support to supplement the subject matter expertise of your in-house IT support staff. This can cut costs and minimize technical risks for big IT initiatives like software design and development, disaster recover/business continuity preparedness, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition provide the services of accredited experts to help your company to design and execute a sensible cloud computing strategy.

Core Products and Technologies Serviced by Progent for Business Networks in Amarillo, Texas
Progent provides the support of qualified experts for all aspects of information technology deployed in small and midsize companies. Products and technologies serviced by Progent include:

Service Delivery Options for Amarillo, Texas Companies
Progent has a variety of options for providing small and midsize businesses and local governments with affordable computer services for technical support, system architecture, hosting, and IT management outsourcing. Progent's paradigm for delivering computer support services is built on the Help Desk structure familiar to big IT organizations. Progent's Contact Center Support Model promotes fast response, comprehensive service records, reliable follow-through, and tight cost control across an array of IT support delivery options that include online troubleshooting, on-premises help, top-level consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides emergency and routine online service for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's seasoned support experts can help customers to analyze and fix hardware and software issues without the expense or delay of on-premises support calls. The experience of Progent's IT engineers makes it possible to resolve most network issues rapidly. For the most complex problems, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a streamlined, web-based registration procedure for first-time clients to accommodate urgent situations and Progent charges by the minute with zero sign-up charges or time minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-qualified CCIEs, Microsoft-qualified MCSE consultants, and GIAC-certified security engineers. Learn more information about Progent's online computer support expertise.

  • On-site Support
    Progent offers onsite technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's onsite support technicians can work in conjunction with Progent's remote support experts to give small and midsize companies the optimal solution: in-person service technicians when you need them plus the on-line help of Progent's seasoned team of IT consultants, security professionals, and business software programmers. The response time for in-person service calls is usually less than 24 hours. There is no start-up or retainer fee for registering as a Progent client for onsite service. Find out more details about how and why to sign up for Progent's onsite computer service.

  • Phone Support
    Progent's Help Desk Services are intended for small and midsize businesses and local governments who need prompt and reliable support from a professional Help Desk Call Center with efficient telephone support, remote troubleshooting tools, and sufficient technical depth for all needed problem escalation. Since smaller companies typically are constrained by limited IT budgets and can spare scant management attention for dealing with network support, Progent's Help Desk Call Center Services can be the most cost-effective way to make sure that business computer systems are always up and running. Read more concerning Progent's Helpdesk services.

  • Consulting Expertise
    Progent offers small businesses affordable availability of world-class IT professionals who can provide help with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, network protection consulting, fault tolerant it system engineering, virtual server solutions, plus integration, programming and training for small business programs such as accounting, ERP and MRP, reporting, CRM, and productivity suites. Progent can provide assistance with one-time projects including site moves and massive software migrations, extended projects such as business reporting software programming and customization, database application programming and DBA support, and web development, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and network administration, or emergency services such as data restoration and virus cleanup.

  • Application Hosting
    Progent offers hosting for critical applications such as Exchange Server and SQL Server in order to provide small and midsize companies with greater degrees of dependability, protection, and performance than is possible with the type of on-site data center that is realistically affordable for the majority of small and midsize companies. Since Progent utilizes the same facilities that support the gear of some of the planet's largest information technology organizations, Progent can eliminate the investment in creating and managing the infrastructure required for world-class cooling, electrical backup, and uninterruptible Internet access. For hosted applications, Progent can also ensure that upgrades and revisions stay current, protection and performance is constantly monitored, and systems and data files are regularly backed up and ready for full and prompt restoration. Learn additional information about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting for all of a small organization's production servers in an environment that not only provides the top degree of availability and extensibility but that is also convenient for customers to migrate to a different support firm or to move internally when your business situation warrants it. Progent's Private Cloud hosting service is structured around tested virtualization technologies that allow companies with multi-vendor networks to save dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unparalleled degree of vendor alternatives. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally administered package, can support the multi- OS and non- standardized networks common with small businesses, and keeps control of the licenses in the customer's possession so that migrating to a new virtual system is quick, safe, and affordable. This eliminates becoming a captive to a specific hosting provider while still providing all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide expert online consulting services to help organizations of any size connect their networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine local resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, optimize and debug their networking appliances like routers, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that need important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so all looming issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with information security requirements, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup/recovery system that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the baseline system software and office productivity applications important to most small and mid-size businesses. As a Cisco-certified partner, Progent also can provide help for an ever more sophisticated collection of infrastructure products such as firewalls, switches, routers, voice-over-IP solutions, and wireless access. Furthermore, Progent's CISSP-qualified cybersecurity experts, CISM-certified security engineers, CISA-certified security audit consultants and GIAC-qualified information assurance experts can provide a company-wide perspective on system protection and can help with advanced security programs like Security information and Event Management (SIEM) solutions to help enterprises meet industry guidelines and statutory regulations for IT information security and incident reporting.

The scope and size of Progent's consulting team bring a unique array of benefits to companies trying to maximize the productivity of their information system within a reasonable budget. These advantages include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco qualified consultants average more than a decade of real-world industry experience, in the trenches of network service, executing a broad range of technical tasks for a large mix of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class IT skills, but also a support engineer with proven methods for resolving actual IT problems efficiently. Find out more details about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing policy is to charge for online support and on-site visits by the minute. Consequently, you pay just for delivered support. Progent does not demand a higher rate for off-hours or emergency support, and Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no startup fee and asks no monthly commitment for services provided during normal working hours. Many support firms demand substantial minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute pricing granularity does away with major bills for fast repairs. Another advantage of granular billing is that you won't be inclined to allow incipient problems to fester until they grow into big problems. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Services
    Progent has created a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports sent by each consultant to each client. The practice of documenting and organizing service activity results in more efficient service and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has few competitors. Small businesses who utilize independent consultants or who maintain internal IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, protected, and efficient. Find out additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Amarillo, Texas company needs to get in touch with Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Help
For fast remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

© 2002-2019 Progent Corporation. All rights reserved.

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Dynamics GP software offers analytics and reporting features that allow you to track all operations, sales and expenses, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you design reports that let you understand your business more thoroughly, turning raw data into valuable management information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.

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Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET components included with Small Business Server 2011 requires a computer support expert with hands-on background designing and integrating cohesive, end-to-end business technology environments. Progent's SBS Server professionals have an average of over a decade of background integrating computer systems founded on Microsoft products. This experience ensures you results in installing, managing, and repairing IT environments that incorporate the Microsoft SBS Server suite of servers and productivity software.

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Cisco's security and remote connectivity solutions for small to medium sized businesses offer a full range of manageable protection products to help you safeguard your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align most closely with your corporate objectives.

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Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.

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Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as reduced capital expenditures, reductions in operational expense, better management focus, world-class security, greater availability, and regulatory compliance.

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Progent's Intune consultants can help your organization to understand the strategic value of adopting Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to configure policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and maintain your Microsoft Intune solution.

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Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support services to assist businesses of any size to design, install, manage, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including switches, routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.

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Progentís IT outsourcing services provide budget-friendly computer consulting for medium-size businesses. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, permitting IT support expenses to increase in a more linear and manageable fashion than is feasible by amassing a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your vital Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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Years of experience with Microsoft's Exchange technology makes Progent among the most qualified IT support firms in California for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent is expert in helping small organizations derive all the advantages of Exchange Server under typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 Email environment, and outsourcing your Microsoft Exchange Server management.

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Nagios and MRTG are useful, free monitoring utilities that run on the Linux OS and can be used to analyze UNIX environments, MS Windows networks, or mixed-platform environments in which the Linux OS and MS Windows run side by side. The Nagios monitor allows network support engineers to track network services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's network monitoring consultants can assist you to use both these utilities to tune and troubleshoot your network.

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Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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Progent can provide the support of a certified engineer with an extensive background integrating technology from the leading telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, expand, or maintain a telepresence environment that preserves your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers able to assist businesses of any size to create and maintain a communications network that provides the speed, dependability, protection, and expandability required to accommodate your video conferencing/telepresence environment.

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Progent's Microsoft certified engineers can provide remote and onsite consulting services to help your company to manage, maintain, and repair computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, online access, mobile device integration, Wi-Fi network design, and remote system monitoring.

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Progent's UNIX family support experts provide small and mid-size businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX experts, support professionals qualified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise offers you an easy one-stop source to show you how to build and manage a protected and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Forefront TMG 2010 Technical Support
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Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help you to upgrade smoothly to Forefront TMG 2010 from ISA Server.

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Progentís Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.

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If you are developing UNIX or Linux applications on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant hassle of managing your business network. By using smart network monitoring and by providing remote and in-person support as your company needs it, Progent represents an economical alternative for managing an information system that features excellent reliability, protection, and performance. Progent's developer support offerings feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring, and Contact Center services.

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Progentís expert programmers, relational database architects, and project management consultants can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also offers experience with multiple web development tools and can assist businesses to create, expand, repair, or migrate web-based applications to utilize the latest advances in web technology.

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St. Paul Security Team for Security Penetration Testing

Stealth penetration checking is an important part of any comprehensive IT system security plan. Progentís security experts can perform extensive intrusion checks without the awareness of your organization's internal network support resources. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and consistently monitored.

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ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they can disrupt productivity.

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Progentís data center support services are designed for companies with hardware housed at Internet Data Centers or data center collocation hosting facilities and in need of timely on-site help at the colo site as well as remote help from Microsoft and Cisco certified experts. Progent provides a complete range of Internet Data Centers and data center and colocation consulting services such as network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server and storage cluster systems.

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Progent's Network Helpdesk Outsourcing Support Services for desktop technical support are designed especially for small businesses who need fast access to a Help Desk Call Center with professional telephone support and full escalation options but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.

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Progent's Cisco certified Wi-Fi consultants offer economical remote and onsite support for legacy and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to plan and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.

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Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security plan, streamline IT management, assist with application development, and build and validate a DR/BC plan.

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Progent's Cisco-certified wireless experts can help organizations of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, coverage, capacity, expandability, security and manageability required for transparent access between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises support for legacy and current 802.11ac Aironet access points and Progent can help your business design and maintain deployments of indoor and outdoor Aironet APs.

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For custom application development, Progent can supply programming consultants to produce business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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Progent can help you to support System Center 2007 Configuration Manager to streamline operations, improve security, and boost worker output by making sure that critical applications are always current, managing licensing, and reporting resource usage patterns to help you make informed buying decisions. Once you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.

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Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can select a simple co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer small and midsize business information systems enterprise-class reliability, protection and performance.

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Cisco Nexus switches are intended to provide the performance, scale, dependability, virtualization support, capacity, data protection and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and on-premises consulting services to assist your IT staff to create an optimal network topology, set up test environments to confirm your network design, deploy Nexus switches, define and implement effective policies, perform security and compliance tests, configure advanced monitoring and alert systems, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities incorporated into Cisco's Nexus family of switches. Progent can also help you to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified information security experts can assist you design and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

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Progent's Microsoft Exchange Hosting Support Services provide an enterprise-class data center with redundant electrical and cooling systems, round-the-clock site security and operations center, and fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are configured as virtual machines for high uptime, easy scalability, and rapid recovery. Services include complete incorporation with your business network, connectivity with mobile computing products, automated tracking of performance and network security, spam filtering, patch and revision control, Helpdesk services, daily backup, and comprehensive messaging management support.

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Progent's productive atmosphere will make you a more capable professional by improving your technical skills and boosting the satisfaction of your customers. Progent makes good on this promise by attracting the top consulting experts for you to work with, providing an advanced network and communications architecture, running specialized software tools to deliver the highest quality of service, and by streamlining proven business models for finding and keeping clients.

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Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies such as Check Point Software, Juniper Networks, and Symantec. Progent can help you create a comprehensive security plan and select appropriate technologies from multiple suppliers to support your security goals while sticking within your budget restraints.

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Progent provides national urgent help and consulting services for businesses that run Sun Solaris networks or whose IT systems include a mix of Solaris and Microsoft products. Remote technical support offers optimum return for your IT budget by extending client productivity and shortening the time billed for computer analysis and repair. Advanced online support technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be remediated over the phone or through a combination of phone help and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP qualified security professionals to help with the toughest system problems.

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Progent's Juniper-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated equipment to current versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to enable you to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that include a mix of Juniper's software platforms.

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Microsoft Windows Server Essentials is an affordable, entry-level OS that enables small organizations to transition from the traditional physical on-premises datacenter to the new hybrid computing paradigm that includes local and cloud-based resources. Progent's consultants offer budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your network ecosystem. Progent offers full-service project management support to help you design and execute an efficient migration to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting, technical support, and customized training.

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Progent's certified database application developers offer businesses of any size remote DBA and programming services for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include installation and integration, database architecture and programming, management support, synchronization solutions, capacity planning, performance optimization, migration, security and compliance, backup/restore systems, problem solving, and webinar training.

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The Helpdesk support model used by Progent's Technical Response Center gives small and midsize companies an affordable option to reliance on independent service individuals by offering broad expertise accessible to numerous engineering teams, optional round-the-clock access to emergency assistance, escalation capability to appropriate experts for solving even the most difficult issues, support consistency and reliability, quick follow-up enforced by veteran support administrators, a selection of easy-to-use ways for initiating service jobs, and excellent progress visibility enabled by ticket updates and available via a web-based portal.

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Progent's Intune consultants can assist you to understand the business value of adopting Microsoft Intune for configuring and managing your mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to define security and compliance policies, set up pilot environments to confirm the appropriateness of Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.

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Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for key workloads by providing unified, cross-platform monitoring of physical and virtual resources installed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide advanced remote and onsite support to assist businesses of any size to plan, implement, tune, update and repair Operations Manager 2016 deployments. Progent can help you to move to Operations Manager 2016 from older versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.

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Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a level of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost services designed to help you to detect and fix a an array of network issues before they get big enough to disrupt productivity.

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Adobe Illustrator Learn

Progent's Mac consultants can support the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

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Solaris Consultancy Computer Consultants
Expert Microsoft Certified Windows Server 2016 Failover Clusters Configuration
Windows Server 2016 Failover Clusters Consulting in Shreveport, LA

Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.

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WSUS Technology Professional
Windows Server Update Services Consultant

Microsoft WSUS allows IT managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.

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Dynamics GP Network Engineer
Great Plains Migration Information Technology Consulting Garland

Progent can help you plan and execute a smooth migration to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce business interruption by designing and following a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

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County Government Exchange Consulting

Progent has a long background delivering a broad range of remote network support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering advanced remote IT support and has delivered network support to clients in every state. Online support eliminates travel expenses and solves issues more quickly than onsite support.

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Microsoft SBS 2011 Online Troubleshooting
Technical Consultant for SBS 2011 Hayward, California

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on experience planning and building cohesive, comprehensive business network environments. Progent's Microsoft Small Business Server professionals have an average of over 10 years of experience supporting computer systems built on Microsoft platforms. This expertise ensures you results in deploying, administering, and repairing network solutions that include the Microsoft SBS Server suite of servers and applications.

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2500 Wireless Controller Technology Consulting Services in Garland, TX

Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology.

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