Immediate, Low-cost Online Network Troubleshooting for Amarillo, Texas Small Businesses
For over two decades, Progent has focused on providing enterprise-class IT support services to clients with small-company IT budgets. Progent has built a unique service system that features a cost-effective, seamless virtual office network, custom remote repair tools, a large team of consultants accredited in a broad range of technical disciplines, a Help Desk Call Center operational structure that maximizes efficiency and ensures follow-up, a global team of on-line troubleshooting professionals, in-person support options for the majority of most zip codes in the U.S., and a corporate ethos committed to resolving network problems in the shortest time and at the least cost to customers.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to add to the subject matter expertise of your internal network service staff. Co-sourcing can cut costs and minimize technical risks for major projects such as application development, disaster recover/business continuity planning, security evaluations, office consolidations, or software migrations.

Progent can in addition offer the services of certified consultants to assist your business to design and implement a sensible cloud computing strategy.

Key IT Areas Supported by Progent for Businesses in Amarillo, Texas
Progent offers the services of accredited consultants for all aspects of business network technology found in small companies and local governments. Technologies serviced by Progent's consultants include:

Support Delivery Options for Amarillo, Texas Businesses
Progent has a selection of options for providing small and midsize companies with cost-effective IT services for troubleshooting, system architecture, and network administration. Progent's model for providing network support services is built on the Help Desk Call Center structure familiar to big IT support groups. Progent's Helpdesk Support Mechanism ensures fast support, comprehensive activity records, dependable follow-up, and tight expense control for a range of IT support delivery alternatives that include online repairs, in-person support, and top-tier consulting.

  • Remote Support
    Progent's Technical Response Center (TRC) offers urgent and routine remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. Progent's seasoned service experts can assist customers to analyze and fix hardware and software problems without the expense or time loss of in-person support calls. The background of Progent's IT engineers allows them to handle the majority of IT issues rapidly. For the most challenging problems, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a streamlined, web-accessible signup procedure for first-time customers to address urgent network problems and Progent bills by the minute with zero sign-up charges or minimums, so you pay only for the assistance you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Find out more details concerning Progent's online network support services.

  • On-site Service
    Progent provides on-site technical support for registered customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's remote service engineers to give small companies the optimal solution: onsite support professionals when you require them as well as the on-line expertise of Progent's seasoned team of IT engineers, security professionals, and business software programmers. The response time for in-person service calls is typically less than 24 hours. There is no start-up or retainer fee for registering as a Progent client for onsite service. Find out more details about how to sign up for Progent's onsite computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues. for more information, refer to Help Desk Services.

  • Co-managed Help Desk Services
    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around the leading professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting. To learn more, visit Progent's Co-managed Help Desk services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to world-class consultants who can deliver assistance with vital technologies such as Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, consulting support for Horizon3.ai's NodeZero pentest platform, network protection consulting, non-stop it system design, virtual server solutions, plus configuration, customization and support for business applications such as accounting, operations, business analytics, CRM, and office productivity packages. Progent can help with short-term projects including site relocations and major software upgrades, extended projects such as upgrading a legacy MRP platform to a current Microsoft Dynamics or Dynamics 365 package, database application development and administration support, and web development, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure health monitoring and network administration, or urgent response such as data restoration and malware removal.

  • Infrastructure Guidance for Teleworkers
    Progent can help small and medium-size businesses to design, set up and troubleshoot the infrastructure required for telecommuters. Aspects of network infrastructure where Progent's consultants can provide assistance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router integration, Wi-Fi LAN design and deployment, and reliable Internet access. To learn about Progent's infrastructure consulting expertise for telecommuters, see network infrastructure consulting expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting services for the entirety of a small company's servers in a setting that not only provides the highest level of fault-tolerance and scalability but that is in addition easy for customers to migrate to another service firm or to bring internally if your circumstance calls for it. Progent's Private Cloud hosting service is structured around tested virtualization techniques that allow small businesses with multi-vendor environments to save dramatically on the costs of hardware, system maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally managed service, can support the mixed- platform and loosely standardized networks common with smaller companies, and keeps control of the software in the customer's hands so that moving to a new virtual system is fast, reliable, and affordable. This avoids becoming a captive to a single hosting service while still offering all the economies related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced online consulting services to help organizations of all sizes integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that combine local resources along with public clouds. To assist you to integrate cloud services with networks, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure design and deployment services, Amazon Web Services cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior analysis technology to guard endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security companies to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's ability either to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup environment that aligns with your business requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Choice for Amarillo, Texas Businesses
Progent's size, breadth of information technology expertise, and familiarity with enterprise network consulting enable small and midsize businesses to sidestep the pitfalls associated with excessive dependence on thinly staffed support firms or individual engineers.

Working with Progent's Experts allows your small business to:

  • Prevent Excessive Dependence on Freelance Consultants
    For network services, smaller businesses often rely excessively on independent consultants. Though freelance service providers carry lower expenses than larger IT service firms and can afford to bill apparently lower fees, freelancers are frequently spread too thin to respond rapidly to urgent network problems. If an independent consultant is busy with different client, sick, on travelling, or in training, the lack of backup staff may force your business to go without assistance in case of a crisis. As your small business grows, network unavailability or difficulties with line-of-business programs become more expensive. The money you believed you were conserving on a freelancer can disappear fast due to lower productivity. Also, when independent engineers confront new technologies, the lack of a large consulting group to depend on for help requires them to learn with the meter running while your business ends up with the bill for their continuing training.

  • Gain Access to Experts in Advanced IT Issues
    The majority of smaller support firms or independent engineers focused on small company IT support may excel at providing routine solutions but lack the seasoning to work cost-effectively with complicated IT infrastructures with a variety of platforms, numerous offices, Voice over IP implementations, mobile workers, integrated accounting and analytical software, data-driven web sites, and specialized business applications. Progent's experience with global enterprises and Progent's large staff of specialists can be valuable to your business because big-company networks are inherently complex, support problems require in-depth understanding of in many technical disciplines, and reaching an acceptable degree of robustness, reliability, and security calls for enterprise-tested best practices.

  • Create a Firm Foundation for Growth
    Small companies typically start with an IT system implemented on a tight budget. Lacking a solid architecture, a sequence of band-aid repairs commonly get thrown onto of a tenuous structure. As a company evolves, stability and scalability problems can hinder the productivity of the organization. These networks require thorough assessment, intelligent strategic planning, and broad-based expertise to migrate to an IT infrastructure that will provide the reliable basis to handle critical business needs and support future growth.

  • Work with Solution Finders, Not Product Vendors
    Smaller businesses require guidance and education to work through an ever more complicated array of IT alternatives available for enabling growth and improving productivity. They do not need a network engineer or service firm that tries to promote products. Progent eliminates conflicts of interest by not selling hardware and software. Progent offers services only. This permits Progent to align technical services with the real needs of clients. Combining network consulting and product reselling can lead to a situation where the proposed solution is based on a predetermined technology instead of being driven by the true requirements of a customer.

Get in Touch with Progent
If your Amarillo, Texas company wants to get in touch with Progent about IT outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Online Network Support
For immediate online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent practices information transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces few competitors. Small companies who work with trusted freelance service providers or who employ in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.

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    Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other email components to lower capital expense and administrative hassle. You can use Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your small businesses to assess the potential advantages of Exchange Online, design a solution that fits your business needs and budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your IT staff and users, and deliver as-needed consulting and technical support.

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    Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud-based products and services.

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    Microsoft Dynamics GP 2010 software is a comprehensive business management and analytics platform that unifies information and processes throughout your business, interfaces easily with other applications, and brings together workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, secure server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.

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    Stealth penetration testing is an important component of any overall network security strategy. Progent's security experts can run extensive penetration checks without the awareness of your organization's in-house network support staff. Unannounced penetration testing shows whether current security defense tools such as intrusion incident alerts and event history analysis are properly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of the latest strains of ransomware.

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    Progent has 20 years of experience assisting small and medium-size companies to design, implement, optimize, administer, and debug IT networks that incorporate teleworkers.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    important characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to buy only the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting capabilities that permit you to track all activities, revenues and spending and sales patterns, integration with Microsoft Office to speed access to business data, the ability to integrate information from virtually any database or desktop application into Microsoft GP, plus an open architecture that makes it easy to create custom programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains business accounting software into a productive business management solution.

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    Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the product's original release. Progent offers top-tier support for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, test, and implement an efficient migration from a a legacy release of GP to the current edition of Dynamics GP.

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    Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a degree of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages designed to help your company to identify and resolve a an array of IT network problems before they can disrupt productivity.

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    For custom application creation, Progent can provide software design consultants to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote support services to help you to manage your current Microsoft Word environment or assist you to migrate to a current version of Office Word. Services available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between various releases of Office Word, integrating Office Word with other Microsoft Office apps such as Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and online training tailored for your special requirements.

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    Progent delivered a wireless integration solution that allowed a school to improve productivity and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered protection against local interference.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of remote services to help your organization to design, develop, test, install, administer, and debug business applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various releases of Excel. Progent can provide as-needed help to clients looking for a quick solution to a stubborn problem associated with Excel and Progent can also provide full project management support for migrating or creating mission-critical applications built on Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individuals or teams.

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    Stealth intrusion checking is a key part of any overall IT system security plan. Progent's security professionals can run extensive penetration checks without the knowledge of your organization's in-house IT staff. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion incident warnings and event history monitoring are properly set up and actively observed. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to modern strains of ransomware.

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    Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following leading practices.

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    Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent has over 20 years of experience configuring, maintaining and troubleshooting the core components included with System Center and can help your organization to plan, deploy, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the current edition of System Center from a previous one or from a third-party IT management solution to provide the benefits of best-in-class provisioning, centralized management, security and compliance, plus datacenter and application performance monitoring.

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