Additional Topics of Interest

Radvision Video Conferencing Engineers
Codian Consultant Services

Progent can provide access to a veteran consultant with extensive hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your Internet Service Provider, and your video conferencing platform vendor to assist your organization increase the strategic value of your telepresence solution.

SharePoint Portal Server Support and Integration
After Hours SharePoint Server 2010 Troubleshooting

Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, teams and data. SharePoint offers a central location for your workers or clients to access, organize, share and manipulate useful information, documents, and applications and to interact with other people. SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the information theyíve developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help you to manage your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.

IT Consultant Service Desk Outsourcing Support
IT Consulting Call Center Management Services

Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

Remote Meraki MR72 Access Point Online Support
Meraki Wi-Fi AP Online Technical Support

Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also assist your organization to design and implement hybrid networks that combine on-premises and cloud-based resources and that deliver seamless connectivity, advanced security and compliance, unified management, and dependable performance for all your mobile and desktop devices.

Exchange admin center Configuration
Office 365 mail flow Computer Consultant

Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.

CRS Core Router Online Support
Network Consultant ISR Routers

Cisco offers an extensive product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

Urgent Microsoft Certified Expert High-Availability Failover Clustered Servers Technical Support Services
Windows 2003 Cluster Server Remote Technical Support

Progent provides Microsoft Windows 2003 Cluster Server consulting to help your business utilize non-stop clustered servers designed to provide 24x7 operation. Windows cluster servers for non-stop systems include Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By assisting you t design fault-tolerant server clustering environments powered by Microsoft Windows Server Cluster 2003, Progentís Certified Windows professionals make sure that your zero-downtime clustered servers are set up to optimize the strategic value of your information system.

Services Private Cloud Virtual Datacenter Hosting
Specialists ProSight Private Cloud Services

Progent's ProSight Virtual Hosting offers advanced virtualization technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete information technology outsourcing alternative that improves network dependability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant facility on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.

Vermont Computer Consultancy Companies
Maryland Remote Consulting

If your company does not require immediate remote support but you think you will need technical services with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to

After Hours Remote Desktop Connection Client for Mac Consulting
VirtualPC for macOS Configuration

For companies with a mix of Mac and Microsoft Windows desktops, there are two basic alternatives for using Windows-only applications on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to use Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so you are able to use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your business to manage these solutions for running Windows programs on your Apple Macs and can in addition assist your organization to assess and install other solutions for Windows PC emulation.

Computer Consulting Company Microsoft Office 2000
24-7 Repair Microsoft Office System

To deliver cost-effective network support for small companies, Progent has developed full-service IT outsourcing packages that offer small organizations fast access to technical expertise without forcing you to hire, educate, and manage a large in-house computer support staff. Progentís IT outsourcing services offer you an economical alternative for building a protected and robust system for your favorite Microsoft Windows business productivity suites such as Office XP and Microsoft Office 2003.