Progent applies no service activation charge and requires no retainer for services provided during normal business hours. Progent's small granularity eliminates large bills for quick repairs so you won't be forced to allow simple problems to fester.
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small organization's production servers in an environment that gives the maximum degree of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are based upon mature virtualization techniques that allow small companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that span local offices, data centers, and cloud resources.
System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for key applications by providing unified, mixed-platform monitoring of IT resources deployed throughout on-premises systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite expertise to assist businesses of all sizes to plan, implement, optimize, update and repair SCOM 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a unified IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's webinar training classes offer small businesses the affordability, convenience, and flexibility of online seminars plus the effective training methods of experienced teachers who utilize sophisticated collaboration software to reproduce live, participatory classes. Progent offers remote education for key desktop applications including components of Microsoft Office such as Office Excel, Word, Access, and Project: MS Dynamics accounting and management reporting solutions including MS Dynamics GP (Great Plains); plus other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent can provide the temporary assistance of a veteran Chief Information Officer to provide strategic direction to help your company pick and support network solutions to meet your present needs and that can serve as a firm foundation for your future growth. Progent's temporary Chief Information Officer consulting services provide financial leverage to companies trying to optimize the impact of their IT investment but who are without the budget or unwilling to add one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a large team of engineers certified to support all leading operating systems and networking technologies plus a wide range and business software, Progent is in an ideal position to offer unbiased recommendations as well as expert technical support for creating information solutions that fit the special needs of your business.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.
Progent offers the expertise of RIM BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's efficient online support model, provides small businesses a cost-effective option for integrating BlackBerry devices and software productively into their IT network.
Progent has been providing SharePoint support since the initial product was published more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs related to your SharePoint 2013 deployment.
Progent's Apple Mac networking consultants can help you with a wide range of system foundation areas such as system architecture, off-site and mobile access, internetwork communication, protection, and new technologies such as Voice over IP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of designing, configuring, and maintaining a network architecture that is robust, safe, productive and supportive of your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Progent offers nationwide online phone support and troubleshooting services for businesses that run Apple macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's consultants offer Apple macOS and OS X users a range of IT services including desktop support, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online network consulting provides optimum leverage for your information technology budget by protecting client efficiency and limiting the time charged for computer analysis and repair. Advanced remote access tools and experienced technicians and consultants allow Progent to handle most network issues without squandering time and expense by going to your location. In most of situations your IT issues can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISA certified security professionals to help you with the most difficult system issues.
Progent's consultants can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone support and iPad synchronization, or migrating to iCloud services. For business environments built solely on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
Progent's Microsoft-certified consultants provide technical help and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and support services for Exchange 2003 Server include system design, deployment, project management, onsite and remote technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Progent provided a wireless integration environment that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior AI tools by SentinelOne to guard endpoints as well as physical and virtual servers against recognized and zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
For enterprise project management support, Progent can provide the services of veteran information technology professionals with decades of background in IT management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers follow leading practices to ensure that major projects are successfully completed on schedule and within budget.
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to realize all the benefits of adding smart traffic control to their networks. Cisco's switch product line allows you to deploy capabilities that make your network infrastructure highly robust to accommodate time-critical requirements, expandable to support growth, safe enough to protect confidential data, and designed for differentiating and managing traffic flows to streamline system performance. Progent's CCIE and CCNP certified engineers can help you select and integrate Catalyst switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to create a strategic protection plan and configure Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can help your organization to assess the value of Ubiquiti's UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
If your company does not need immediate remote help but you think you will need assistance with your information system in the near future, you can save time and expenses and ensure that the appropriate IT skill will be ready when you want it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your growing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete family of products aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user certification, authorization, and accounting from a graphical Web interface.
The server cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and administration of server clusters that provide improved levels of system dependability, protection, performance, and flexibility. New or enhanced features include automated cluster verification, easier setup and installation, improved cluster management, new cluster architecture for increased uptime, better security and quorum models, minimization of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the business benefits of failover clusters, design and execute an installation, train your network support staff to manage your cluster environment, provide ongoing consulting and technical help services, and create and test a disaster recovery plan.
If your company is producing Linux-based software on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant hassle of managing your business network. By using smart server monitoring and by delivering remote and on-site support when your company needs it, Progent represents an economical solution for supporting an information network that provides high reliability, protection, and efficiency. Progent's Linux developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Contact Center services.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support services to help you to manage and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and execute an efficient Skype for Business migration.
Progent can assist your company to design and execute a smooth migration from a Solaris-powered IT system to a network powered by Windows and capable of running Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to guard your data and reduce productivity disruption by developing an effective migration plan that preserves your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, migration strategy and testing, Exchange migration expertise, data and application software migration, and processor and storage system transition and economization.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of network consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help you to design and execute a migration to the Flexential data center with services like designing solution configuration, recommending hardware components, system configuration and testing, debugging, setting up online management, and educating your network staff.
Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to reduce the obstacles associated with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Progent offers a selection of IT support bundles for small companies. These information technology outsourcing and server monitoring services are built around the proactive problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and system management product that tracks the availability, performance, and safety of your network and isolates incipient problems before they can disrupt your network. With Progent's economically priced network service packages, small businesses can select a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Progent offers businesses of any size world-class IT remote or on-premises consulting for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also offer security consulting for businesses ranging from the small office to the worldwide enterprise.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
The Contact Center service delivery structure adopted by Progent's Technical Response Center gives small and midsize organizations an dependable option to dependence on freelance service individuals by offering extensive expertise shared by multiple support teams, optional 24x7 availability of urgent assistance, escalation capability to appropriate engineers for solving even the most intractable problems, service consistency and dependability, quick follow-up enforced by veteran service administrators, a choice of convenient mechanisms for requesting support jobs, and excellent progress visibility made possible by trouble ticket tracking and accessible through a web portal.
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning technology by SentinelOne to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
Progent can help you in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
For help creating, improving, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent's team of program developers, database architects, and software project managers can make sure you get the job completed on schedule and within your budget. Progent's seasoned application programmers offer cost-effective and efficient online help for jobs as small as writing Vidual Basic macros for Office Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.