Progent can help small and medium-size organizations to implement and troubleshoot video conferencing platforms to allow their remote workforce to interact efficiently with teammates and clients.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Computer Helpdesk Outsourcing Support Services for desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who have to work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business needs.
Progent's pricing model is to charge for online support and on-premises help per minute. As a result, you pay only for delivered services. Progent does not impose a higher rate for after-hours or priority support, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and requires no monthly commitment for services provided during regular business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for fast repairs so you won't be tempted to allow less critical problems to fester.
Cisco's Meraki MS family of access and aggregation switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to assist your company to design and deploy an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and test a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking solution.
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business needs.
Progent provides live remote training for an array of desktop apps and environments including Microsoft Office Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom seminars, including immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to accommodate the schedules of multiple students. Available to individuals or classes of any size, Progent's live online instruction allows the teacher to conduct the class from a remote office and the students can be dispersed throughout an office or across the the U.S. Live online instruction supports proven teaching mechanisms such as broadcast white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specialized topics or extended in time and broader in coverage.
Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers Microsoft Windows 2003 Cluster Server support to help your company deploy non-stop clustered servers that can provide 24x7 uptime. Windows cluster servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By assisting you t plan zero-downtime server clustering environments based on Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your high availability server clusters are configured to optimize the business value of your computer system.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
If your company network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can help you to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy management, seamless information exchange, high dependability, enhanced throughput, and strong protection. Progent's UNIX and MS Windows integration assistance services include network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk services.
Windows Enterprise Directory requires extensive field experience to configure optimally across a large corporation. Progent’s Microsoft Premier engineers are skilled in planning, deploying, and maintaining complex Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory environments, and fixing failed installations of AD and Active Directory-integrated applications.
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Progent has two decades of experience helping small and medium-size businesses to design, implement, optimize, manage, and troubleshoot information networks that incorporate a remote workforce.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced IT support packages, small and midsize businesses can choose a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business information systems world-class availability, protection, and performance.
Progent’s colocation center support services are designed for businesses with hardware housed at Internet Data Centers or data center colocation hosting facilities and in need of on-demand on-premises help at the colo facility as well as remote help from Microsoft and Cisco Premier experts. Progent offers a complete range of IDC and data center and co-location support services such as network topology analysis, Windows and UNIX server installation and maintenance, tech support for server and telecommunications networking, design and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server clustering configurations.
Progent can provide cost-effective remote consulting to help your business to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the business value of your information system.
Progent offers technical services for medium size businesses who have 100 to 250 network users. The mid-size business or office has typically been an overlooked part of the market for IT consulting expertise. The overhead and support access practices of large outside service firms make them excessively expensive for the typical small company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an IT network whose advanced technology and capability are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of an SMB while offering the mid-size organization with big-company service from certified, world-class experts with background in a broad array of midsized business technologies. If your medium size company or small business is looking for levels of IT support needed for a medium size office without budgeting big-company prices, call Progent.
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can use Progent’s private cloud to eliminate major capital costs for the purchase, upkeep, and operation of network equipment and data center facilities while achieving the highest levels of system reliability and physical security.
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist businesses of any size to configure and support MySQL in a reliable network infrastructure that provides advanced performance, expandability, and security. Progent also has proven skill assisting companies migrate applications from Oracle to MySQL.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, design processes for creating and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware ESXi expertise.
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and debug Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
E-Mail Guard by Postini provides constantly updated spam and virus filtering, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and virus defense service offering. Progent’s certified e-mail protection professionals can help you create an email defense plan that features anti-spam and anti-virus technologies and processes.
Progent's webinar training classes provide small companies the affordability, simplicity, and versatility of web-based learning plus the proven pedagogic techniques of expert instructors who use sophisticated collaboration software to emulate real-time, participatory learning environments. Progent offers online education for popular desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Project: Microsoft Dynamics accounting and analytics solutions including MS Dynamics GP (Great Plains); as well as additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
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Small to mid-sized businesses can now get all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft Premier network support experts. With Progent's affordably priced IT service packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class availability, protection, and performance.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
If you want to revamp your production web site, build internal webs for purposes such as HR or worker training, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's experts can also help you build and maintain a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to support your web tools.
Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager to streamline administration, enhance security, and increase productivity by making sure that critical applications stay up to date, tracking product licenses, and reporting usage patterns to help you make informed buying choices. Once you are set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Progent is seeking to hire fulltime, results-driven Microsoft certified engineers with MCSE credentials; Cisco certified network consultants with Cisco CCDP or CCIE certification; security professionals who have CISSP or CISM or equivalent security certification; and advanced system architecture experts with experience in mobile access, wireless networking, high availability, workplace recovery, data preservation, and VMware. Progent also is looking for employees to join Progent's team of desktop support technicians and remote troubleshooting professionals. In addition, Progent is hiring talented managers able to perform effectively in Progent's fast-paced, virtual office environment.
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your business to migrate from an older edition of SCVMM or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you realize maximum business value.
Progent's ProSight portfolio of managed services are designed to offer businesses who maintain small internal IT administration and support staffs with low-cost help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, automation of routine administrative processes, ongoing absorption of new technology, smooth transition from older technology to modern solutions, improved alignment of computer technology with strategic goals, guidance from seasoned network experts, and allowing management to focus on business instead of ever-changing network technology.
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Progent’s fault tolerant system experts provide reliability support, disaster recovery planning, system load balancing, high-availability interoffice access, 24x7 Internet architecture design, fault-tolerant data center consulting, and other non-stop operations consulting to show your organization integrate a non-stop network for mission-critical applications. Progent possesses the background to design affordable, non-stop systems by utilizing the expanding suite of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient system load balancing.
With virtual server technology, businesses can run multiple virtual servers on a single physical server. Virtualization technology allows companies to enjoy all the benefits of server isolation, while avoiding the costs associated with buying additional server hardware. Virtualization is the critical technology for building private clouds, which offer major benefits including lowering the costs of hardware, facilities, and administration while enhancing information security, system reliability, and disaster recovery. Other key server management options include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you with all areas of server virtualization and administration to allow your company to cut costs and save time.
Microsoft Windows Server Essentials is an affordable, versatile operating system that enables small businesses to make the move from the older stand-alone in-house datacenter to the contemporary hybrid computing model that includes both local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of migrating to Essentials and adopting a hybrid local/cloud design for your computing ecosystem. Progent can provide full-service project management support so you can design and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and training.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
Progent's Microsoft-certified Intune consultants can assist your company to understand the business case for adopting Microsoft Intune for managing your mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help you to define policies, set up test systems to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular business applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows users.
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi appliances running on multiple venues with thousands of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi consultants who can help your organization to determine the benefits of UniFi products for your business and help you to design, install, manage, and maintain your UniFi solution.
Progent's Microsoft-certified consultants can provide remote or in-person support to help companies of all sizes to design, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving especially challenging issues, or comprehensive project management services. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble effective pilot environments, the lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Progent offers the support of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure consultants able to help businesses of any size to create and troubleshoot a communications network that provides the performance, reliability, protection, and scalability required to support your video conferencing/telepresence solution.
The QTS (formerly Herakles) Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation site or if you are planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of affordable services including data center migration, equipment installation and upgrades, network improvements, project management, virtual server configuration, remote monitoring, centralized network management, application programming, business continuity planning and testing, data security evaluation, and the use of Progent's Test Lab.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and boost productivity by ensuring that critical applications stay up to date, tracking licensing, and reporting resource usage profiles to help you make smart purchasing decisions. When you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Progent can help you in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.
For large businesses, Progent can leverage internal network support groups by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a seamless local extension of corporate IT management. Progent’s enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project planning, and world-class support for multi-site office environments based on Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a campus move or branch move, or a network architect to help with building or using an Internet Data Center or Hosting Facility.
For help writing, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and software project managers can help make sure you get the job completed on schedule and within your budget. Progent's seasoned software developers offer affordable and efficient remote help for jobs as small as creating Vidual Basic scripts for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Progent's Cisco CCIE-certified Wi-Fi network experts offer online or onsite configuration and debugging services to assist your organization to design, configure, update, tune, administer and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your specific workplace layout, construction, and expected workloads.
To provide cost-effective IT services for small businesses, Progent has developed full-service IT outsourcing packages that offer small companies fast access to technical help without requiring you to recruit, train, and maintain a large full-time computer support staff. Progent’s IT outsourcing packages give you an economical alternative for creating a secure and robust system for your important Windows office productivity suites including Microsoft Office XP and Office 2003.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of a new generation of enterprise-class applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, achieve high availability email, and implement remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your IT environment and applications, educate your IT personnel how to use enhanced management tools, and deliver continuing consulting and tech support via budget-friendly options such as Help Desk Call Center support and online technical support.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network support and expert consulting services for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, update, and maintenance services include network design, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Progent can help your business to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's Microsoft certified experts offer three ways to help medium-size and large companies create an efficient and successful internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the various high-quality Help Desk application programs available and decide what products may be too expensive, lack key functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for special projects or to fill in for vacationing or indisposed personnel.
Besides providing access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training customized to address your specific needs. Progent's consultants also can help you integrate and support a secure, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Progent's Juniper-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants can offer support for Juniper's premier network control software to enable you to streamline the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage networks that incorporate a mix of Juniper's software platforms.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.
Progent's Jabber consultants offer remote or on-premises support to help businesses of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for the technologies that make up creating an end-to-end Cisco Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.