Progent can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across onsite and cloud resources.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you want to retain plus the latest 64-bit editions of software you wish to install.
Progent's Microsoft-Certified SQL Server engineers can provide a range of support services to assist small companies to design, configure, manage, and repair SQL Server 2008 systems in order to gain the optimum business benefit from Microsoft's state-of-the-art relational database technology. In addition, Progent offers assistance with network infrastructure, enterprise-wide security, and application programming to increase the business value of your SQL Server 2008 network.
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and in-depth knowledge in designing and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent's IT services can assist you with planning, installing, managing, and supporting Windows Server solutions that maximize the business value of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence consultants can provide remote and onsite support to help you to manage and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.
Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of all sizes to design, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional support for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Progent's data protection experts can assist you to create, implement and debug a backup solution built around MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits businesses to create a backup ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss caused by user miscues, computer errors, malicious users, and malware attacks like ransomware.
Progent's Support for IT Service Providers lets you use Progent's information technology engineers while retaining your own brand as a transparent extension of your IT consulting staff.
If your company runs a Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a broad range of security topics including security administration procedures, security architecture and models, connection management systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the core skills and worldwide standards of knowledge that network security managers are expected to possess. These certification provide IT management the confidence that those who have achieved their CISM or ISSAP qualification have the experience and theory to deliver world-class security management and consulting help.
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that mix Mac with Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows users.
Progent's Microsoft certified consultants can provide offsite and on-premises consulting expertise to help you to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, online connectivity, mobile device integration, wireless configuration, and 24x7 network monitoring.
Progent's team of application experts can provide advanced consulting, custom programming, deployment assistance, and online training for leading business applications that address key areas including ERP, financials, management reporting, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting support online, Progent can help small businesses anywhere in the U.S. to eliminate the time and expense associated with travel and on-site visits without sacrificing the high quality of technical support.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's consultants can help you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across on-premises and Azure resources.
SQL Server 2014 includes major enhancements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, works with the most popular handheld devices, allows one-time login with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this powerful product.
Progent's Cisco-authorized network consultants can help you create an economical, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity through a wide array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the latest techniques for high availability Internet access to build an economical, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet availability.
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support services to help organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and firewalls to build a seamless network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and wireless clients irrespective of their location or device.
Progent can help your business in all phases of your upgrade to Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can impact your business.
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or on-premises support for NetApp's entire family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.
The cluster feature set built into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and administration of clusters that offer improved levels of system dependability, protection, efficiency, and flexibility. New or improved features include cluster Validation, easier configuration and deployment, unified cluster management, redesigned cluster architecture for maximum availability, hardened protection and quorum models, fewer failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of failover clusters, plan and execute a deployment, educate your network support staff to manage your cluster environment, deliver ongoing consulting and support services, and produce and validate a workplace recovery procedure.
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco system specialists can provide a variety of network support services including project planning, SOX compliance, office moves, corporate security, network architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting facilities. A Progent network consultant can help you design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Premier engineers can help large corporations plan, deploy and maintain major rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious problems detected by SCOM 2012.
Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage handheld computers and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, processes and IT products to keep your IT network protected.
Progent's Shared Call Center service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises integration and troubleshooting support to help you to design, implement, update, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your unique office design, building structure, and expected workloads.
Progent's Co-managed Help Desk service allows your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, ownership, progress tracking, and reporting.
Progent is seeking to find full-time, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or comparable security certification; and advanced system design consultants with experience in mobile solutions, wireless connectivity, high availability, business continuity, data preservation, and server virtualization. Progent also is looking for professionals to work on Progent's team of help desk service technicians and off-site troubleshooting professionals. Also, We are hiring talented managers able to operate effectively in Progent's fast-paced, virtual office environment.