Progent can provide access to a veteran consultant with extensive hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your Internet Service Provider, and your video conferencing platform vendor to assist your organization increase the strategic value of your telepresence solution.
Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, teams and data. SharePoint offers a central location for your workers or clients to access, organize, share and manipulate useful information, documents, and applications and to interact with other people. SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the information theyíve developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help you to manage your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also assist your organization to design and implement hybrid networks that combine on-premises and cloud-based resources and that deliver seamless connectivity, advanced security and compliance, unified management, and dependable performance for all your mobile and desktop devices.
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.
Cisco offers an extensive product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your business utilize non-stop clustered servers designed to provide 24x7 operation. Windows cluster servers for non-stop systems include Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By assisting you t design fault-tolerant server clustering environments powered by Microsoft Windows Server Cluster 2003, Progentís Certified Windows professionals make sure that your zero-downtime clustered servers are set up to optimize the strategic value of your information system.
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete information technology outsourcing alternative that improves network dependability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant facility on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.
If your company does not require immediate remote support but you think you will need technical services with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to firstname.lastname@example.org.
For companies with a mix of Mac and Microsoft Windows desktops, there are two basic alternatives for using Windows-only applications on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to use Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so you are able to use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your business to manage these solutions for running Windows programs on your Apple Macs and can in addition assist your organization to assess and install other solutions for Windows PC emulation.
To deliver cost-effective network support for small companies, Progent has developed full-service IT outsourcing packages that offer small organizations fast access to technical expertise without forcing you to hire, educate, and manage a large in-house computer support staff. Progentís IT outsourcing services offer you an economical alternative for building a protected and robust system for your favorite Microsoft Windows business productivity suites such as Office XP and Microsoft Office 2003.
Progentís Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy development of advanced business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Progent's certified Office and Office 365 consultants can help businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers quick ROI and promotes better business results. Progent can assist you to integrate Microsoft Office or Office 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems with different versions of Microsoft Office and can provide live online training to individual users or groups.
Office 365 is Microsoft's expanding family of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in an array of product bundles targeted at markets from students and home offices to global enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
For large organizations, Progent can supplement internal network support staffs by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can act as a transparent local extension of enterprise network management. Progentís enterprise consulting services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and top-level support for multi-site office environments powered by Enterprise Windows 2000. Progent can offer field engineers and specialists to assist with a campus move or office move, or a system architect to help with building or using an Internet Data Center or Hosting Facility.
Years of background with Microsoft's Exchange products makes Progent among the most qualified computer consulting firms in California for configuring messaging solutions powered by Microsoft Exchange Server 2000. Progent is skilled in helping small businesses get the full advantages of Exchange Server under common scenarios such as updating from Exchange 5.5, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server administration.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your assigned Progent consultant so any potential problems can be addressed before they can impact your business.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable process for recovering applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can generate audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
Microsoft WSUS enables network administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can completely and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft SUS GPO is linked to an Active Directory container that makes sense for your network environment.
If you need help creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progentís expert team of program developers, database architects, and project managers can help make sure you get the project completed on time and within budget. Progent's experienced application programmers can provide affordable and expert online consulting for projects as simple as creating VBA scripts for Excel or as challenging as developing line-of-business database applications based on SQL Server or MySQL.
Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small businesses to design, configure, administer, and troubleshoot MS SQL 2008 systems so that they receive the optimum competitive benefit from Microsoft's state-of-the-art relational database platform. In addition, Progent can provide consulting expertise for system infrastructure, company-wide protection, and application development to optimize the business advantage of your information network.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that require critical updates, or resolving performance bottlenecks.
Configuration Manager automates software provisioning and updating, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, enables secure self service, and delivers a single point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Progent's Check Point Software firewall consultants can help you plan, deploy, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you maintain older Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Progent's certified wireless consulting experts can help businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, coverage, density, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and onsite consulting services for legacy and current 802.11ac Aironet access points and Progent can assist your business design and maintain deployments of indoor and outdoor Aironet access points.
Progent has supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, customization, training, and debugging services since the platform's debut. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and implement an efficient migration from a a legacy release of GP to the latest edition of Dynamics GP.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to analyze your business more effectively, turning uncooked information into useful understanding of your business.
Progent's certified Windows Server 2003 consultants offer network help and expert consulting services for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, on-site and off-site network support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that spans from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Jabber consultants offer remote or on-premises support to assist organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for the products, technologies and services that go into building a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration ecosystem.
Progent's Cisco certified wireless networking consultants offer affordable remote and on-premises help for end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and manage Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent has few competitors. Small companies who work with trusted freelance consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more reliable, secure, and efficient.
Progent's certified ISA Server consulting experts have extensive experience developing corporate security designs for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that allow you to track your business more effectively, turning raw data into valuable insights into your business.
Even if your business has a minimal computer support group and a modest technology budget, your information network can still feature the same high availability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent system management software for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Microsoft and Cisco Certified Amazon AWS Machine Image Engineer
Progent is convinced that a well designed and implemented information system can be a pivotal factor for accelerating any company's growth, and we apply this philosophy in our corporate system environment. Progent has created a zero-downtime virtual office infrastructure that allows our staff consultants and authorized contractors to deliver fast and efficient service, cooperate easily on challenging jobs, and gain from professional and private maturity by being a member of an exciting company culture of self motivation and independence.
Progent provides national online technical support and consulting services for companies that run Apple macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer Mac users a range of services including desktop support, migration to the current edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote network consulting provides optimum return for your information technology budget by extending client efficiency and shortening the time charged for network analysis and repair. Sophisticated online support tools and experienced technicians and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security specialists to assist with the most challenging system issues.
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers who lack adequate internal resources to assemble proper test systems, the lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.
Amazon Web Services hybrid cloud integration Integration
Progent can provide the expertise of Microsoft-certified engineers and seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more effectively, transforming uncooked information into useful insights into your business.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, team, create a corporate-wide security plan, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small and mid-size organizations to minimize system downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and transparent system maintenance. Progentís business continuity experts can help you to develop and validate an efficient business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to design, implement, and maintain resilient technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.
Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to create and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
Progent's Linux support services provide small businesses and developers assistance with managing and supporting Linux computers that operate with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience offers you an easy single source to help you create and manage a secure and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can help create cost-effective security solutions that guard a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources distributed across a mix of physical sites and various clouds.
Microsoft Dynamics GP accounting includes analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to understand your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer custom business application development and web commerce applications that work seamlessly with Dynamics GP/Great Plains.