Progent's seasoned solution designers and programmers can help your company to build customizations to Microsoft Dynamics GP that address the unique needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide help with a selection of development technologies that can be used to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by each staff member to each client. The practice of documenting and archiving support records allows more effective support and avoids a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who won’t let go of vital service information.
If your company computer system mixes Linux technology technology with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to coexist for simple administration, transparent dataflow, high availability, superior throughput, and tight security. Progent's Linux and Windows coexistence support services include IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, online network support and repair, on-site technical support, and Helpdesk support.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
Progent can provide fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE experts can connect to your environment using advanced remote diagnostic tools to provide quick and economical troubleshooting and remediation of critical network issues.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified experts can provide a variety of technical services to help companies of any size to deploy, manage, and support networks that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can help set up test environments to assess Windows 8.1 and develop and execute Windows 8.1 deployment projects following leading practices.
Progent's Microsoft-certified database consultants offer small and midsize businesses online support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and integration, application architecture and coding, management support, replication and synchronization strategies, capacity planning, tuning, migration, information security, backup/restore systems, troubleshooting, and webinar training.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, search the Exchange global address list, import addresses, synchronize appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.
Cisco Nexus switches are engineered to deliver the throughput, expandability, dependability, cloud readiness, density, data protection and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and onsite consulting services to assist you to design an optimal switch architecture, build test systems to validate your network design, install and configure Nexus switches, create and implement effective policies, run security and compliance evaluations, set up advanced monitoring, consolidate resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and set up the powerful high-availability (HA) features available for Cisco's Nexus family of switches. Progent's consultants can also help you to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent offers two ultra-affordable service bundles intended to allow small companies to receive an impartial security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from outside your firewalled perimeter to determine potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from an authorized computer inside your company firewall to uncover your exposure to inside assaults. The two security inventory packages are set up and run from a protected remote site.
Progent offers businesses of any size world-class network online or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for companies varying in size from the small office to the worldwide enterprise.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports sent by every consultant to each client. The practice of detailing and organizing service records results in more efficient support and avoids a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified engineers can help you to streamline desktop change and update deployment by delivering support for administration platforms such as Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
If your company has a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire enterprise in a broad range of security areas such as security administration practices, security architecture and models, access management systems and methodology, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISA and CISSP stipulate the basic competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations provide executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver effective security support and engineering services.
Progent offers the expertise of a veteran specialist with extensive experience installing, managing, and enhancing video conferencing platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence technology vendor to assist your organization maximize the business value of your video conferencing ecosystem.
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, teams and information. SharePoint offers a central spot for your workers or clients to connect to, manage, share and interact with useful information, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the information they’ve developed in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint environment or upgrade to the current release of SharePoint.
Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to enable you to streamline the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that include a combination of Juniper's software platforms.
SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including system design, deployment, administration, remediation, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service recovery, validate SLAs and prove compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on single freelance consultant while giving you affordable and dependable access to high-quality network support. By providing IT consulting help when you need it, offering specialized knowledge for critical technologies, offering unique services such as automated network monitoring, and charging only for support you receive, Progent gives you an affordable solution for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and support a robust and secure IT system and to have fast access to the skilled consulting typically restricted to businesses who can afford a sizeable in-house IT group.
Cisco's Meraki MS family of switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable remote consulting expertise to help your company to design and implement an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, configure policies to maintain security and compliance, create and validate a disaster preparedness strategy, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate practices.
Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises integration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, construction, and anticipated network traffic.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your business requires.
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your IT services staff.
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to realize all the advantages of bringing intelligent services to their IT infrastructures. Cisco's switching technology allows you to enable features that make your IT network sufficiently robust to handle real-time needs, expandable to facilitate future growth, safe enough to guard restricted data, and designed for prioritizing and managing traffic flows to optimize system operations. Progent's CCIE certified consultants can help you pick out and integrate Catalyst switches that make sense for your business. In addition, Progent's certified security consultants can show you how to develop a strategic protection policy and set up Cisco Catalyst switches so they powerfully support your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan to prepare for an IT system disaster. Progent can help you define a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, non-stop system solution that addresses reliability issues involving a wide range of infrastructure technologies and processes.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and faster ROI, more leveraged use of physical computers, streamlined operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.
Progent can assist your business to plan an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Progent offers comprehensive help for each step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software licenses and equipment required, suggested vendor sourcing, pilot verification at customer location or at Progent's test facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and webinar training for client's IT group and users.
The Helpdesk support model adopted by Progent's Technical Response Center gives small organizations an efficient option to dependence on independent service individuals by offering extensive technical knowledge shared by numerous support teams, optional 24x7 availability of emergency assistance, escalation capability to appropriate engineers for solving even the most difficult problems, support consistency and dependability, prompt follow-up enforced by veteran IT service administrators, a selection of convenient ways for initiating service tasks, and excellent progress visibility made possible by ticket updates and accessible through a web portal.
With virtual server technology, businesses can operate many virtual machines on one physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server segmentation, but without the expense that goes with buying additional server hardware. Virtual servers are also the critical technology behind private clouds, which provide major benefits such as lowering the costs of capital equipment, datacenter facilities, and management while enhancing data protection, system reliability, and recoverability. Other key server management technologies are server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can assist you in all areas of server consolidation and management to allow your company to contain expenses and save time.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for legal workflows. Progent can provide online guidance from NetDocuments consultants to assist your law firm to plan, configure, manage, optimize, or debug a document management system (DMS) environment powered by NetDocuments.
Progent's Citrix experts can assist your organization to assess the potential business value of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtualized network while lowering the cost of equipment and operations and streamlining administrative processes.
Progent's Cisco certified Wi-Fi consultants offer economical remote and onsite help for both end-of-life and current Wave 2 Aironet Wi-Fi access points and Progent can assist your business to design and manage Wi-Fi environments that incorporate indoor and outside/industrial Aironet APs.
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into seamless environments with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to offer world class support to businesses that rely on these platforms to maintain their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner and safer AD environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and higher availability.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more effectively, turning uncooked data into valuable understanding of your company and customers.
If your business runs a UNIX or Linux network or a multi-OS network, Progent's CISA and CISSP-certified security specialists can assist your whole organization in a wide range of security areas such as security administration practices, security architecture and strategies, connection management systems and techniques, applications development security, business processes security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the core competencies and worldwide standards of knowledge that information security managers are required to master. These accreditations provide executive management the assurance that those who have earned their CISA or CISM qualification have the background and knowledge to offer effective security management and consulting help.
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server that are in keeping with your business needs.
For medium-size businesses looking for IT support, Progent offers an array of alternatives including on-site service, remote assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation services, software programming, and professional consulting. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers expert on-premises support for solving technical problems rapidly and economically.
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to anticipate system problems before they grow to be critical enough to impact network availability. Because of MOM, Progent can deal with looming problems before customers are aware that the problems exist. Progent supports MOM 2005 and MOM 2000 to deliver small company networks enterprise-class availability, security and productivity.