Progent's certified Windows Server 2000 consultants offer network support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and support offerings include network design, installation, documentation, on-site and off-site technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Cisco offers a full product line of routers that includes routers built to provide the protection, bandwidth, and availability required by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business processes.
Progent's Apple Mac consultants can promote the creative aspect of Macintosh environments by offering help services and education in graphics, audio, and video. Progent's consultants offer help in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Experts Group provides support in important fields such as Apple OS networking and programs; Consulting for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application support; CIO, management information analyst, and project management services; Custom applications design and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; SQL support and performance consulting; Business intelligence expertise; and Telecommunications systems support.
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Stealth intrusion checking is a key part of any overall IT system security plan. Progent’s security professionals can run extensive penetration tests without the knowledge of your organization's internal network support staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and consistently observed.
Progent's Apple Mac support consultants can assist you with a wide range of network foundation areas including network architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including Voice over IP and fast wireless networking. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the challenge of planning, integrating, and supporting a system infrastructure that is reliable, secure, productive and supportive of your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Progent's CCIE-certified network infrastructure experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to back up and restore your M365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to design a XenDesktop environment that improves the business value of your information system; integrate XenDesktop technology with your servers, user computers, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.
Progent's certified Windows Server 2000 experts offer network support and information technology consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting offerings include system planning, installation, documentation, on-site and off-site support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Progent's Microsoft-certified database application consultants can provide small and midsize businesses online support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include software installation and integration, database architecture and programming, management services, synchronization strategies, capacity planning, performance tuning, migration, information security, backup/restore systems, problem solving, and webinar training.
By using virtual server technology, companies are able to operate many virtual servers on a single physical server. Virtual server technology allows IT organizations to gain all the advantages of server segmentation, while avoiding the costs associated with purchasing additional server hardware. Virtualization is also the enabling technology behind private clouds, which provide major benefits including lowering the costs of hardware, facilities, and administration while enhancing data protection, network reliability, and recoverability. Other key server management options are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can assist you in all aspects of server virtualization and management to allow your business to cut costs and save time.
Progent offers affordable remote and on-premises consulting to assist companies to migrate any portion of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent has two decades of background assisting small and medium-size businesses to design, deploy, tune, administer, and debug IT networks that support a remote workforce.
Progent delivered a wireless networking solution that enabled a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote locations up to 2.5 miles apart and can reach even greater ranges. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
Progent's Solaris family consulting services offer small and mid-size companies and developers help with managing and supporting Sun Solaris environments that run with Microsoft-based networks. Progent offers your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience offers you an easy single source to help you build and manage a secure and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's experts can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone integration and iPad management, or moving to iCloud services. For business networks based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's objectives.
Progent's experienced ransomware recovery consultants can assist your business to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent can help you in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing HA system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent has over a decade of experience deploying, maintaining and troubleshooting the key components that make up System Center and can help you to plan, configure, support, and fix your Microsoft System Center ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can help you to upgrade to the latest version of System Center from an older one or from another IT management platform to deliver the benefits of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
Progent's Microsoft-certified relational database consultants offer businesses of any size online DBA and programming services for leading database products including MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include software installation and configuration, database design and programming, management support, replication and synchronization strategies, capacity planning, tuning, data migration, security and compliance, backup/restore options, troubleshooting, and training.
Progent's support services for patch management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like printers and scanners, network appliances like routers and wireless access points, and IoT devices like alarms and health monitors.
Progent can help you to plan a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent offers cost-effective online and on-premises support to help businesses of any size to move any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent can help your company to design and implement an efficient transition from a UNIX-based IT system to a network based on MS Windows and capable of running Microsoft's powerful office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your data and reduce business disruption by developing an effective migration strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing infrastructure, transition strategy and testing, MS Exchange migration expertise, data and application software porting, and server and mass storage migration and economization.
Progent's Wi-Fi site survey services assist you to design, implement and troubleshoot a Wi-Fi network adapted to your facilities, offering your business a WLAN that delivers the reception, performance, capacity, data protection, and roaming ability your business needs.
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that require network service with the flexibility common to with small organizations but which includes effective communications, complete documentation, and adherence to corporate IT standards. If your corporation maintains a branch office situated anywhere in or any area covered by Progent's consultants, Progent can offer a wide range of onsite and on-line network consulting services and system design expertise.
Progent’s Microsoft experts offer small and medium size businesses enterprise-level consulting support for SMS Server 2003 and Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is the new title for the update management solution previously known as SMS Server. Configuration Manager 2007 provides a range of new features to SMS Server including full automation, built-in Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 economically for automated operating system and application installation, security patch administration, software tracking, and licensing reconciliation. Progent's consultants can also assist you to migrate efficiently from Systems Management Server to Configuration Manager.
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within campus, warehouse, retail or other venues where IT management requires user endpoints that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous key pieces of your wireless environment such as access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help you build and maintain a Cisco wireless IP phone solution by providing integration services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent offers nationwide urgent help and troubleshooting services for businesses that operate environments based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft products. Online IT help provides optimum return for your information technology dollar by protecting user productivity and limiting the time charged for network analysis and repair. Sophisticated online access tools and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and money by going to your site. In most of cases your IT problems can be dealt with over the phone or via a mix of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the toughest system issues.
Progent's ProSight family of managed IT services are designed to provide organizations who have minimal internal network administration and support staffs with affordable access to world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed IT management costs, automation of routine administrative tasks, ongoing adoption of new technology, graceful migration from older technology to modern solutions, close alignment of information technology with business objectives, access to seasoned network consultants, and allowing management to concentrate on business instead of fast-evolving computer technology.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance problems.
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its modular approach you can purchase only the capability you currently require, with the option to expand clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an older version.
Progent’s Microsoft-certified consultants can provide small and midsize companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central location for your workers or clients to connect to, organize, share and manipulate relevant data, files, and software and to interact with other people. It allows faster and better decisions, more efficient access across teams and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible within and without an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, download and re-use.
Progent offers three basic kinds of Help Desk services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers instant access to a dependable support group with years of experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive reputation as a key contributor to business performance. Progent's goal is to resolve and not merely report problems.
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity applications and cloud services available on a subscription basis. Microsoft 365 programs and cloud services are offered in an array of product bundles intended for markets from individuals and households to enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can help your business to understand the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive information technology outsourcing alternative that enhances network availability and security, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers supported within a safe and fault tolerant facility on a fast, high-availability virtual server set up and supported by Progent's computer service experts.
Progent's Citrix-accredited consultants can assist your company to evaluate the strategic benefits of XenServer and additional Citrix products, and can help you to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your existing XenServer deployment and help you to optimize consolidation, performance, security and compliance, uptime, and recoverability.
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your servers, endpoints printers, infrastructure appliances such as switches and wireless APs, and IoT devices such as sensors and health monitors.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
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Progent's Microsoft-authorized experts can help you evaluate the business case for deploying SharePoint 2007, consult with you on the most appropriate version of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to set up Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk support.
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security, high-availability, BOYD integration, and integrated analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent can provide onsite training customized for people who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for macOS and Mac OS X applications.
Progent offers remote and onsite expertise to assist you with any phase of BI reporting ranging from debugging or modernizing applications to planning and deploying an advanced BI solution. Progent's management reporting consultants can help your company to support your current reporting system, help you to migrate reports and databases from a legacy reporting product to a current solution, and deliver custom remote training to meet your individual needs. Progent’s management reporting professionals offer expertise in the leading business intelligence reporting tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Progent offers affordable online and on-premises consulting to help companies to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
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System Center Configuration Manager automates software deployment and updating, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, allows safe self service, and delivers a single control mechanism for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Progent's Microsoft-certified database application developers can provide businesses of any size remote support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database architecture and coding, management support, replication solutions, storage management, tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry background, at the forefront of IT service, performing a wide variety of technical projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This guarantees that you get not just world-class technical skills, but also a consultant with proven approaches for using computer knowledge to resolve real-world IT problems quickly.
Progent is one of the most qualified network consulting firms for creating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Exchange 2000 under common scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a seamless information management system.