Progent's Microsoft and Cisco premier computer engineers can provide expert support for a wide array of technologies and can provide that expertise online anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides remote support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest network problems, plus the support of CISA and CISSP-accredited security engineers to assist with high-level security planning and problem solving. Progent has provided online troubleshooting to businesses in every state in the U.S.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by reducing the effect of RF congestion, improving wireless uptime with fast auto-failover, and hardening security by detecting cyber threats and analyzing traffic content according to user class and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.
For enterprise project management assistance, Progent offers the services of veteran IT experts with decades of background in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to ensure that strategic projects are completed on schedule and on budget.
The clustering feature set incorporated into the high-end versions of Windows Server 2008 is dramatically redesigned to streamline the deployment, setup, and management of server clusters that provide greater levels of network dependability, security, efficiency, and flexibility. New or improved capabilities include automated cluster verification, easier setup and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, design and execute a deployment, train your IT personnel to manage your failover clusters, provide ongoing consulting and support services, and produce and validate a disaster recovery procedure.
For custom program creation, Progent can provide software design consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers under your own service brand as a transparent extension of your network services team.
Progent believes that a carefully designed and implemented information system is a crucial piece for enabling any firm's success, and Progent follows this credo in our own system infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver rapid and efficient service, cooperate closely on challenging jobs, and experience career and private maturity from acting as part of a dynamic company culture of personal drive and independence.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and distribution organizations to manage complex supply chains and streamline critical business processes to get products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, training, and DBA services.
Progent's Cisco-Premier network consultants can assist you to run Cisco's management tools along with a selection of powerful third-party applications to create a comprehensive network management strategy in order to keep your network operating reliably, conserve limited resources, guard your data, recover rapidly from hardware failure or deliberate assaults, and enable you to expand or repurpose network resources sensibly and economically as your business evolves.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art 24x7 remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical devices.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts can provide online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
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Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center support services.
Progent can deliver comprehensive remote support for all technologies common to small business IT networks and offers a variety of strategic, as-needed support services including a part-time CIO to provide advanced planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, project management help for critical projects such as site relocations orOS upgrades, connectivity experts for building and maintaining fast and robust network infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or repair mission-critical applications.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps quickly and affordably.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business needs.
Progent can help you to deploy Cisco's infrastructure technology to build a solid basis for your local, private cloud, or hybrid data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, availability, and disaster recovery.
Dynamics GP 2010 accounting software is a comprehensive business management and analytics solution that unifies information and processes across your company, communicates easily with other applications, and brings together employees, clients and suppliers regardless of time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable uptime for key applications by providing centralized, mixed-platform tracking of IT resources installed across on-premises datacenters and cloud environments. Progent's consulting group can provide world-class online and onsite support to assist businesses of any size to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server engineers can show you how to plan, cost-justify, test, install, customize and manage the Standard or Enterprise version of ISA Server 2006 on your information system.
Progent can assist your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.
Microsoft Windows 8.1 is engineered to run on devices from smartphones and slates to power-user desktops. A wealth of innovative features, including touch screen support and signature live tiles user interface, provide a broad selection of advantages for companies who know how to exploit them. Progent's Windows experts can assist get your business up to speed with Microsoft Windows 8.1 and make sure you gain maximum competitive advantage from the operating system's various new and enhanced technologies.
Progent is seeking to find fulltime, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers with Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security credentials; and advanced network architecture consultants with experience in mobile access, wireless connectivity, high uptime, workplace recovery, data preservation, and virtual servers. Progent also seeks employees who can work on our staff of desktop support specialists and off-site support professionals. Also, We are looking for talented administrators who can perform effectively in Progent's fast-paced, virtual office environment.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, at the front lines of network support, executing a wide range of technical tasks for a large array of customers. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting team. This means that you get not only expert technical help, but also a consultant with field-tested methods for applying technical knowledge to fix real-world IT problems quickly.
Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's compensation model is built on revenue sharing, so just like working as an independent consultant, your earnings are directly tied to your work effort. Certain Progent support staff focus on lifestyle issues and choose to work at a more relaxed pace, utilizing our self-determined schedule to pursue personal enthusiasms like mountain biking, car racing, snow boarding, fishing, vacations, or sharing free time with relatives and friends. Others take advantage of the opportunity to make major bucks through hard work and long hours. Progent fully supports either side of the spectrum plus any point in between.
Progent can help you to design and implement a smooth migration from a Sun Solaris-powered IT environment to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your data and minimize productivity disruption by developing an efficient migration plan that preserves your current assets in Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration expertise, information and application porting, and processor and media migration and economization.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts under your own brand as a transparent arm of your network consulting team.
Progent can provide the expertise of BlackBerry-certified experts who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's proven online support model, offers small businesses an efficient solution for integrating BlackBerry technology productively into their IT system.
Progent can help you to design and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and Azure resources.
Progent can help you to plan and implement a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and Azure resources.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of all sizes to plan, deploy, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially stubborn issues, or comprehensive project management services. Progent can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Ekahau-certified Wi-Fi consultants can help you to design, install, enhance, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the particular requirements of your business. High availability Internet Data Centers are especially appealing to small organizations because of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic level of fault tolerance is too costly for most small organizations. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware.
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Progent's pricing policy is to charge for remote support and on-site visits per minute. As a result, you are charged just for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and asks no monthly commitment for support services provided during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast solutions so you won't be forced to allow minor problems to fester.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.
ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a wide range of attacks. Progent's certified ISA Server 2006 experts can show you how to plan, rationalize, test, implement, configure and manage the any edition of ISA Server on your network.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements favorably impact vital areas such as manageability, availability, security, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Exchange 2013.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and allows fast recovery of vital data, apps and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information.
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing company data and database programs in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other personal devices.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent's managed services for software/firmware update management offer businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent's Microsoft-certified consultants offer affordable online and onsite expertise, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent has a long background delivering a broad range of online network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has delivered network solutions to clients in all 50 states. Remote support eliminates travel costs and solves problems faster than onsite service calls.