Microsoft Communications Server provides Instant Messaging and presence in an extensible, world-class solution featuring advanced protection, transparent integration with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, increased individual productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the benefits of Microsoft Office Communications Server throughout your whole organization.
Progent's professionals offer experience in a variety of technologies related to mobile connectivity including system infrastructure, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified experts can save your business work and expense by applying their wireless experience to show you how to select and integrate wireless networking solutions that fit the needs of your business. Progent can also optimize your network architecture so that mobile data devices perform more reliably.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent's Citrix-certified consultants can help your company to evaluate the business benefits of XenServer as well as other Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current XenServer environment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.
If your business has a UNIX or Linux network or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a broad range of security areas including security administration procedures, security design and strategies, access control products and methodology, software development security, business processes security, physical security, communications, infrastructure and web security, and business continuity preparedness. CISM and CISSP stipulate the core competencies and worldwide standards of knowledge that network security managers are required to possess. These accreditations give IT management the confidence that consultants who have earned their CISM or CISSP certification have the background and theory to offer effective security management and consulting help.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for critical applications by offering unified, mixed-platform tracking of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's consulting group can provide world-class remote and onsite expertise to assist businesses of any size to plan, implement, optimize, update and repair SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unmatched level of vendor flexibility.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent provided a wireless integration solution that enabled a school to improve productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can reach even greater ranges. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against outside interference.
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Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to assist you to design, install, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist you to design and implement hybrid networks that integrate on-premises and cloud-hosted resources and that provide seamless connectivity, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.
Progent is organized provide comprehensive online consulting for all technical areas common to today's small company IT systems and allows you to outsource a variety of vital, as-needed services such as a temporary CIO to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus protection as a managed service, best-practices project management for major projects such as office moves orOS migrations, connectivity consultants for building and maintaining high-performance and reliable infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical applications.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to assist you to maintain and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Cisco has developed an extensive array of routers including appliances built to provide the security, bandwidth, and availability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance problems.
Windows Server 2008 represents a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, network monitoring, and security services.
If you have a small business IT system with 10 to 50 network users, Progent's network outsourcing services save your organization from over-reliance on single freelance consultant while giving you affordable and reliable access to enterprise-class technical expertise. By delivering IT consulting service when you need it, offering advanced expertise for key applications, delivering value-added support such as automated server monitoring, and charging only for support you use, Progent gives you an affordable way for maximizing the profitability of your small business network. Progent is the smart way for small organizations to create and support a reliable and safe IT network and to have fast access to the experienced support ordinarily available only to enterprises who are able to afford a large internal IT group.
Progent offers expert help for every step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site analysis, project design and documentation, specification of all new software and hardware required, recommended sourcing, system testing at customer location or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and training for customer's support staff and users.
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to move from an older edition of SCVMM or from another virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM environment so you realize the highest possible business value.
Progent's webinar training classes provide small companies the cost savings, ease, and versatility of online seminars plus the proven training methods of expert teachers who use the latest collaboration software to reproduce live, interactive classrooms. Progent offers online education for popular desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management information solutions including MS Dynamics GP; plus additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
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Progent's Microsoft-certified consultants average more than a decade of experience delivering unified communications solutions for customers ranging from small offices to large enterprises. Progent offers affordable support for all editions of Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate off-site and mobile email connectivity. Progent's Exchange support services can help you in designing and executing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers support for Windows 10 and Windows 11 clients using Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard security services.
Progent can provide the part-time assistance of a seasoned Chief Information Officer who can provide strategic direction to assist your company pick and support IT solutions to meet your present situation and that can serve as a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer services provide economic advantages to companies trying to optimize the impact of their network investment but who are unable or hesitant to take on one more executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all major OS platforms and networking technologies plus a wide selection and business software, Progent is in a unique position to provide unbiased advice as well as advanced technical support for developing IT solutions that match the particular needs of your organization.
Microsoft supports transparent hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on schedule and on budget.
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single soultions for financial management, inventory control, operations, capacity planning, procurement, sales, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can assist your organization to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, local, or hybrid deployment.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer relationships. Built-in Sales and Customer Service modules enable employees to share data to help improve selling success and offer steady, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer service data.
Progent's CCIE-certified networking consultants can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to work with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent's Wi-Fi site survey and predictive modeling help you to design, implement and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, Quality of Service, security, and roaming capability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of the time spent trying to find critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Progent's Meraki Wi-Fi AP experts offer online and onsite support services to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, routers and ASA firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are based upon mature virtualization architectures that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing solution that improves network dependability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers hosted in a secure and fault tolerant data center on a fast, high-availability virtual machine set up and supported by Progent's computer service professionals.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security solutions for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
By using virtual servers, businesses are able to run many virtual servers on a single actual server. Virtualization technology allows companies to enjoy all the advantages of server segmentation, but without the expense that goes with purchasing additional server equipment. Virtual servers are also the enabling technology behind private clouds, which provide important advantages such as reducing the costs of hardware, facilities, and administration while improving data protection, network availability, and recoverability. Other important server management options are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can help you with all aspects of server virtualization and management to allow your business to cut expenses and save time.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help your business to plan, configure, manage and repair a BDR system built on Barracuda technology.
Microsoft Dynamics GP/Great Plains can help you expand and control your company more efficiently by delivering deep availability of decision-driving information and a fast ROI. Dynamics GP/Great Plains confers important business benefits including its ability to extend the reach of your organization, manage your accounting, automate financial operations, standardize processes throughout your business, refine inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you set up and manage a robust, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent's expert solution designers and programmers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a range of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their scope, Progent can focus on providing high-value services where Progent faces little competition. Small companies who work with trusted freelance service providers or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and productive.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of a new generation of high-end applications that can give your business a critical competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring ISA Server-based security solutions for IT networks with multiple offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.