Remote 24x7 network monitoring, proactive alarms, and actionable reports are vital to maintaining the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a degree of protection that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical service packages designed to assist you to detect and resolve a an array of IT network issues before they get big enough to impact productivity.
Progent's Wi-Fi VoIP phone configuration consultants can provide remote and on-premises support to help your organization build and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.
Windows Hyper-V 2016 utilizes key features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration strategy, educate your IT administration and technical support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
Progent's team of application experts offer in-depth support, software development, integration assistance, and online classes for leading business applications covering vital areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting services online, Progent can help small businesses anywhere in the United States to avoid the lost productivity and expense associated with travel and on-site activity without compromising the effectiveness of consulting services.
Progent's Linux consulting services provide small and mid-size businesses and software developers support for managing and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise offers you a convenient one-stop source to help you build and manage a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by combining Windows with major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's network consultants can assist you to evaluate the potential advantages of Hyper-V-powered virtualization for your business, conduct pilot installations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for optimal performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to track and administer Hyper-V, provide world-class consulting help for enhancing the protection of your virtual servers, establish and test business continuity procedures that optimize network availability, and deliver continuing consulting and technical support including low-cost remote repair and turn-key Help Desk outsourcing.
Progent's Apple Mac consultants can support the creative facets of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing consulting support.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and distribution companies to manage complex supply chains and improve the efficiency of critical business processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from as-needed guidance to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of the time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Progent's remote connectivity and wireless synchronization specialists can assist your business to design and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your information network, enabling your business to optimize the efficiency of your remote workers.
Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
With virtual server technology, companies are able to run many virtual servers on one actual server. Virtualization technology allows companies to enjoy all the advantages of server segmentation, but without the expense that goes with buying extra server hardware. Virtual servers are also the enabling technology behind private clouds, which offer important advantages such as lowering the costs of hardware, datacenter facilities, and administration while enhancing information protection, network reliability, and recoverability. Other useful server management options are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can assist you in all areas of server virtualization and administration to allow your business to contain expenses and conserve time.
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
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Progent's Microsoft-certified engineers can deliver affordable online and on-premises help to carry out your migration to Exchange 2010, produce thorough documentation of your upgraded messaging system, train your network support team and users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing administrative consulting and technical support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's expert solution designers and programmers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique needs of your business without losing the benefits of Windows integration and connectivity. Progent can also offer help with a range of development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent can provide the expertise of a senior consultant with extensive experience configuring, managing, and enhancing video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence platform supplier to assist your company maximize the strategic value of your telepresence ecosystem.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, software development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent offers cost-effective remote support to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, availability, BOYD integration, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Microsoft Virtual Server, run on the Windows Server platform and powered by software originally developed by Connectix, delivers the performance needed to accomplish hardware reduction, application migration, and server quarantine projects via virtualization technology in an enterprise-ready IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance operational efficiency in application programming and testing, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to evaluate and integrate Microsoft Virtual Server.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and troubleshooting services to assist your organization to design, configure, administer, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent can also assist your organization to plan and implement hybrid environments that combine local and cloud-hosted resources and that provide seamless connectivity, advanced security, unified management, and dependable operation for all your mobile and desktop devices.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the business value of your information system; configure XenDesktop software with your servers, user computers, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.
Progent's Citrix-certified consultants can help you to understand the business benefits of XenServer and additional Citrix products, and can help your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your current XenServer environment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Progent offers national urgent technical support and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online network consulting provides maximum return for your IT budget by extending user efficiency and shortening the time billed for network analysis and repair. Advanced online support technology and experienced technicians and consultants allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE network experts and CISA and CISM premier security specialists to help with the most challenging system problems.
Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless LAN infrastructure, select sensible hardware and software, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11x network security plan that is well integrated with the security plan for your overall business network.
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows fast restoration of critical data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
Progent's certified SQL Server 2019 experts can assist your organization to assess the advantages for migrating to SQL Server 2019 and can provide rapid remote or on-premises contact with experts in solution design and integration, application programming, database administration, and cybersecurity.
Progent has more than a decade of experience configuring, and supporting the core components that make up Microsoft System Center and can assist you to plan, install, manage, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can assist your organization to upgrade to the latest version of System Center from a previous release or from a third-party IT management solution to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and application performance monitoring.
For advanced project management support, Progent offers access to veteran IT experts with years of background in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to leading practices to make sure major projects are successfully completed on time and on budget.
Progent's Wi-Fi VoIP phone configuration experts can provide remote and on-premises assistance to help you build and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progentís computer outsourcing support offerings for small companies include planning 2003 Server, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, resolving stubborn IT problems, and producing a comprehensive security strategy. Progent can help you enhance network availability and performance via fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can help with needs definition, product inventory, bill of materials production, vendor qualification, procurement coordination, and professional documentation. Progentís computer outsourcing help also features education for office productivity products such as Microsoft Office.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for IT networks with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company plan and implement an installation of ISA Server 2004 that supports your information security requirements without limiting your network.
SQL Server 2014 includes major improvements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including planning, configuration, administration, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progentís team of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional experience, at the forefront of network service, executing a wide variety of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This means that you get not only expert technical help, but also a consultant with proven methods for using technical knowledge to fix real-world network problems efficiently.
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Progentís Microsoft-certified consultants provide small and mid-size businesses enterprise-grade consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is the new name for the change management platform formerly known as Systems Management Server. Configuration Manager 2007 offers a variety of enhancements to Systems Management Server 2003 such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can help you use SMS or Configuration Manager 2007 effectively for streamlined operating system and application software deployment, security patch control, software tracking, and licensing reconciliation. Progent's engineers can also help your company to move efficiently from Systems Management Server to System Center Configuration Manager.
Progent's Microsoft Certified professionals offer world-class support for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local personnel to assist large companies with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while supporting increased efficiency by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and information across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can show you how to plan, deploy, set up, and maintain Internet Security and Acceleration Server on your system so your business benefits from a highly functional and affordable combination of security, convenience, and performance.