Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft certified network consulting experts. With Progent's affordably priced IT support programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems world-class availability, protection and productivity.
System Center Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings control, inventories network assets, guards against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive networks with full sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that depend on these platforms to keep their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of IT knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific jobs related to your SharePoint 2013 migration.
Progent's webinars provide small companies the cost savings, simplicity, and flexibility of web-based learning and the effective training methods of seasoned teachers who employ the latest collaboration software to reproduce real-time, participatory learning environments. Progent can provide remote education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: MS Dynamics accounting and management solutions including Microsoft Dynamics GP; as well as additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's seasoned solution designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP that address the special requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of development tools that can be utilized to create user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Meraki Wi-Fi access point consultants offer online and onsite support services to assist businesses of any size to plan, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or device.
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can help you plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's network engineers can assist your company to automate desktop PC change and update deployment by providing expertise with administration solutions such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Cisco's Small Business family of wireless access points are Linux-powered devices engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises integration and debugging services to assist you to design, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.
Progent's Microsoft consultants offer in-depth expertise in deploying, operating and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services based on industry best practices to help organizations of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include solution design, installation and migration, setting up secure collaboration among local and offsite users, network infrastructure optimization, and customized online training classes.
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while enabling increased productivity by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 helps protect corporate applications, services, and information across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server on your system so that your company achieves a highly functional and affordable combination of security, productivity, and performance.
Progent offers several security service bundles intended to deliver larger corporations an independent and thorough network security evaluation from a team of premier security consultants. All Progent's network security evaluation bundles feature a collection of procedures like automated scans from within and from outside your company security perimeter, professional analysis of scanned data by accredited security engineers, creation of a report documenting the results, plus a live concise executive outbrief and a detailed interactive outbrief for in-house IT administrators.
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST systems for high availability.
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and generate and validate a DR/BC plan.
Medium-size businesses can derive all the benefits of Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier Certified network consulting experts. With Progent's economically priced network service programs, mid-size businesses can choose a simple co-sourcing service program built around Operations Manager with network monitoring, automated alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, security and productivity.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart. Progent's roster of seasoned network experts can help your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to show adherence with information assurance standards and government mandates.
SQL Server 2014 includes major enhancements in critical areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services such as system design, deployment, management, troubleshooting, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the strategic impact of your information system; integrate XenDesktop software with your servers, end-user computers, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall experts can assist your business to deploy your Fortinet firewalls to protect all your IT resources at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Progentís Technical Response Center provides low-cost national after-hours online help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer extended hours phone help and remote direct network access to troubleshoot and repair technical problems rapidly and affordably.
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Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution offering advanced security, transparent compatibility with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and elevated operational efficiencies, increased individual output, and better IP security. MS Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite support and mediation help for your Office Communications Server deployment and can help you to assess the costs and benefits of migrating to Skype for Business. Progent can also assist you to design and implement a smooth migration that will add significant strategic value to your information network
Progentís team of expert software programmers, relational database architects, and project managers can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by providing database architects and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with other applications like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development tools and can assist clients to create, expand, troubleshoot, or port web applications to utilize the most current web technology.
If you are developing UNIX or Linux applications on a network that has Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise without the constant distraction of maintaining your company information system. Through the use of smart network monitoring and by providing online and on-site support when your company needs it, Progent offers an economical solution for supporting an information system that provides excellent reliability, protection, and performance. Progent's Linux developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and repair, proactive network monitoring, and Help Desk Call Center services.
Progent offers national remote help and consulting services for businesses who run Apple macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's experts can provide macOS and OS X users a range of services including desktop support, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support provides maximum return for your information technology dollar by protecting user efficiency and limiting the hours charged for network repair services. Sophisticated remote support utilities and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM premier security specialists to assist with the most difficult network problems.
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the background to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training tailored to meet your specific requirements. Progent's experts also can help you build and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Progent offers online and onsite consulting to help you with any aspect of business intelligence reporting ranging from debugging or modernizing reports to designing and deploying a comprehensive BI solution. Progent's BI experts can assist you to maintain your existing reporting environment, assist you to migrate reports from a discontinued reporting platform to a modern solution, and deliver as-needed online mentoring to meet your specific requirements. Progentís management reporting consultants offer experience in all popular BI reporting and visualization platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
MS Office Communications Server provides IM and presence in a scalable, world-class package offering advanced protection, transparent integration with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and elevated business efficiencies, increased worker productivity, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and onsite configuration support and mediation services for your Office Communications Server environment and can assist your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your IT system
Cisco's security and remote connection products for small companies represent a full range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and CCNP certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit most closely with your business goals.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent can help your business to design and implement an efficient transition from a Solaris-based IT environment to a network based on Windows and capable of running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can help you guard your information and minimize productivity disruption by designing an effective transition strategy that protects your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration support, data and application software transition, and server and storage migration and consolidation.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to carry out your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new email system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing administrative services and engineering help. Progent's consultants can also help you migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent's Cisco-Certified network management engineers can help you to use Cisco's network management utilities alongside a variety of powerful third-party applications to build a comprehensive network management strategy in order to keep your environment running smoothly, conserve limited resources, protect your data, revive rapidly from hardware breakdown or deliberate attacks, and enable you to add or repurpose network resources intelligently and economically as your business evolves.
SQL Server 2016 offers significant improvements in performance, scale, security and compliance, uptime, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management solution.
System Center Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
If your organization does not require urgent remote support but you think you will require assistance with your network soon, you can save time and money and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email firstname.lastname@example.org.
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
Network monitoring ordinarily consists of tracking a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's network integration consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based products.
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
For small and midsize businesses, computer security and information assurance and regulatory compliance is too complex to master but too risky to ignore. The world's largest institutions have been breached, and the leading cloud services have occasionally been knocked out. It looks like there's nowhere to hide. Progent makes it economical for small and midsize organizations to carry out vital IT security tasks successfully by offering the benefit of billable time to the closest minute with no minimum billing for remote help. This means you can have access to a seasoned information consultant to deliver precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security plan.
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against corporate data leakage, provides health reporting, enables safe end-user self service, and offers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's Exchange Server Hosting Support Services provide a world-class data center that features redundant power and environmental control systems, round-the-clock staffed security and IT support center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual servers for fault tolerance, smooth scalability, and fast recovery. Progent's services include integration with your business network, access to handheld computing products, continual monitoring of efficiency and security, spam and virus protection, security update and service pack management, Contact Center support, per-day backup, and full email administration services.
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex issues.
Progent offers the services of a certified engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the business value of your information system. Progent also offers the expertise of infrastructure consultants able to assist businesses of any size to create and troubleshoot a communications network that provides the speed, dependability, security, and expandability you need to support your telepresence environment.
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad range of affordable online consulting services to help you to manage your existing Microsoft Word solution or assist you to upgrade to a current release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, interfacing Office Word with other Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training sessions customized for your special requirements.
Progent's Computer Contact Center Outsourcing Support Services for desktop support are designed especially for small organizations who need fast access to a Help Desk Service Center with expert telephone support and full escalation capability but who have to work within a modest network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Progent offers fast access to the expertise of veteran Wi-Fi specialists who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.