Progent's Microsoft-certified engineers offer computer support and network consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and support expertise for Microsoft Exchange Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations plus a revamped structure. These improvements affect vital areas such as manageability, availability, security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange Server 2013.
Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller products. Progent offers expertise for hardware-based and software-only wireless controllers and can assist you to decide which version makes sense for your Wi-Fi solution. For Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller consulting.
Progent offers cost-effective remote and onsite consulting to help businesses to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Progent's certified Windows 2000 consultants can help you optimize the capability of your current Windows 2K Servers and can streamline system administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing pilot programs to eliminate the obstacles involved with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone support and remote direct network connection to isolate and repair technical problems rapidly and affordably. The breadth of technical experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the toughest network issues to qualified experts as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
Progentís data center IT services are designed for businesses with equipment housed at IDCs or data center co-location hosting sites and requiring timely on-site assistance at the colocation site plus remote help from Microsoft and Cisco Certified experts. Progent offers a full array of data center and data center and colocation consulting services including system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning fault tolerant server and storage clustering systems.
Progentís wireless consultants can help small businesses plan, choose, pilot, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that equals or exceeds wireline connections. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless connectivity technology that align best your company needs.
The clustering feature set built into the high-end editions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the installation, configuration, and management of clusters that provide greater levels of system availability, protection, performance, and versatility. New or enhanced capabilities include automated cluster Validation, revamped configuration and installation, improved cluster administration, redesigned cluster infrastructure for increased availability, better security and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the advantages of Windows clustering, plan and implement a deployment, train your network support staff to administer your cluster environment, provide ongoing consulting and support services, and produce and test a business continuity procedure.
Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
Progentís Microsoft-premier engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of upgrading to 64-bit PC desktop processing, design an affordable migration process that minimizes operational disruptions, and provide economical, expert remote support to aid you to install 64-bit desktop operating systems and application programs on your existing hardware.
Microsoft allows you to create seamless hybrid networks that combine Office 365 and local Exchange systems. This permits you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move efficiently from outdated appliances to current devices.
Progentís IT outsourcing packages provide economical computer consulting for small companies. Whether it includes planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or developing a web-based business solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing IT service expenses to grow in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust system foundation for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Email Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postiniís Perimeter Management services via Progentís E-Mail Guard anti-spam and anti-virus service offering. Progentís certified email protection professionals can show you how to develop an email safety plan that features anti-spam and anti-virus products and policies.
Progent is one of the most qualified information technology consulting firms for creating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full benefits of Microsoft Exchange 2000 for common scenarios such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Citrix has developed a powerful line of products that deliver advanced manageability, scalability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix virtualization products and show you how to design, validate, implement, optimize, and maintain Citrix virtualization platforms.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products bundled with Small Business Server 2011 requires a network support expert with hands-on background designing and integrating cohesive, end-to-end business network solutions. Progent's Microsoft SBS Server professionals have an average of over a decade of experience supporting business networks founded on Microsoft products. This background assures you success in installing, managing, and repairing network environments that incorporate the Microsoft SBS Server package of servers and applications.
Progent offers fast access to the expertise of veteran Wi-Fi consultants who can help organizations to assess the value of Ubiquiti UniFi wireless access points for your company and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and position UniFi Wi-Fi access points for your required signal coverage and performance.
Stealth penetration checking is a key component of any overall network security plan. Progentís security experts can perform extensive penetration checks without the knowledge of your organization's in-house network support staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are properly set up and consistently observed.
Progent's certified Windows 2000 Server experts can provide computer support and IT consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting offerings include system design, deployment, project management, local and remote support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
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Progent's pricing model is to bill for online support and in-person help by the minute. As a result, you pay only for received services. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for services delivered during regular business hours. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for quick repairs so you won't be tempted to allow minor problems to fester.
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to design, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical service packages created to help you to identify and resolve a most IT network problems before they get big enough to hurt productivity.
Cisco Cisco Unified Communications Manager, previously named CallManager, operates as the center of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified CM Express provide a location-independent IP-PBX by integrating with unified messaging applications that include Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified consultants offer effective and budget-friendly remote and onsite support to assist businesses of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can assist with any aspect of CUCM setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server.
Progent's Cisco-certified wireless consultants can help your organization to evaluate the benefits of adopting Catalyst wireless controllers to manage wireless deployments of any size. Progent can help you to support and debug your existing Wi-Fi network or help you design and carry out an efficient transition from legacy wireless controllers to modern solutions.
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and support services to assist you to design, configure, administer, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to design and implement hybrid environments that combine on-premises and cloud-based resources and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your wired and wireless endpoints.
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating closely with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and affordable online and on-premises expertise to assist businesses of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver optimum business value. Progent's consultants can help with any facet of CUCM support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to help you to identify and resolve a an array of network issues before they get big enough to impact your business.
Cisco's security and offsite connectivity technology for small to medium sized companies offer a complete array of easy-to-administer security hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, and VPN solutions. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives.
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced network service programs, mid-size organizations can select a basic co-sourcing service program based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small business networks world-class availability, security and performance.
Progent offers access to the affordable support of remote Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution meets your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security strategy, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco certified wireless networking consultants can provide economical online and on-premises help for end-of-life and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to plan and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to focus on your field of strategic expertise without the constant distraction of maintaining your business network. Through the use of automated server monitoring and by delivering remote and on-site support as your business needs it, Progent represents an affordable solution for maintaining an information system that features excellent reliability, security, and efficiency. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring, and Help Desk Call Center outsourcing.
E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed antispam and virus defense services that defuse email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators track and control their email application, irrespective of server vendor, hardware type, or geographic location.
Configuration Manager automates application and device deployment at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and offers a common control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help you with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
If you are producing UNIX or Linux software in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how without the continual hassle of maintaining your business network. Through the use of smart server monitoring and by delivering online and on-site assistance when your company needs it, Progent represents an affordable way for maintaining an IT system that features excellent availability, security, and efficiency. Progent's Linux developer assistance services include full-service information technology outsourcing, virtual infrastructure, online and on-premises service and repair, proactive network monitoring, and Help Desk services.
Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent can help you to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
Progent offers remote and on premises expertise to assist your organization with any aspect of BI reporting from troubleshooting or modernizing applications to designing and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to support your existing reporting system, help you to upgrade databases and applications from a legacy reporting product to a current solution, and provide custom online training to meet your specific needs. Progentís management reporting and analytics consultants offer experience in all popular business analytics reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progentís IT outsourcing packages provide budget-friendly network support for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing IT service budgets to grow in a more linear and controlled fashion than is possible by building up a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust system architecture for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progentís Technical Response Center (TRC) offers low-cost nationwide extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone support and online secure network connection to troubleshoot and repair network problems quickly and affordably.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging solutions for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system offers protection, service continuity, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007 Server, Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or mid-size companies to migrate to MS Exchange 2016 or Exchange 2013.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
Progentís certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security holes.
Besides providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes tailored to address your particular needs. Progent's consultants also can help you build and maintain a protected, robust network infrastructure to support your ERP, MRP and accounting solutions.
Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate operations.
Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend reports created by MOM, Progent can now ward off system troubles before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers are aware that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small company networks enterprise-class reliability, safety and performance.
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of veteran IT experts can help you to design, deploy, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, determining plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your DR solution to show adherence with industry standards and regulatory requirements.
Progent's pricing model is to bill for remote service and in-person help per minute. As a result, you are billed exclusively for delivered support. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for support services delivered during regular business hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older releases of VMM, design processes for building and installing virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, secure, and efficient.
Cisco Cisco Unified Communications Manager, originally known as CallManager, acts as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with applications such as Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and onsite expertise to assist organizations of all sizes to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, designing UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop source to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.