Progent's Microsoft engineers can provide cost-effective online support and development services to help you to plan, deploy, manage, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular desktop applications including Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent offers quick access to the skills of veteran Wi-Fi consultants who can assist you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, deploy, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and position UniFi wireless APs for optimal signal coverage and performance.
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop environment that improves the strategic value of your IT network; integrate XenDesktop technology with your servers, user computers, and printers; migrate your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
Before Progent's MOM-based solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend reports created by MOM, Progent is now able to ward off server issues before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before clients suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class reliability, security and performance.
Progent provides national urgent phone support and consulting services for companies that operate networks powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers optimum return for your information technology budget by extending user efficiency and limiting the hours billed for network analysis and repair. Advanced remote support technology and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by going to your location. In the vast majority of situations your network problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to help with the most difficult system issues.
Progent's Microsoft-certified consultants can assist you to evaluate the potential advantages of Hyper-V-powered virtualization for your business, conduct pilot installations to validate Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to monitor and manage Hyper-V, provide expert consulting support for improving the security of your virtual servers, establish and test business continuity procedures that maximize system availability, and deliver ongoing consulting and technical support including affordable remote repair and comprehensive Help Desk services.
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to complete your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to fix serious problems detected by SCOM 2012.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
In conducting IT tasks for enterprise customers, Progent uses a structured approach driven by defined milestones so as to achieve budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and professional implementation. All phases are recorded to provide a comprehensive description of IT services delivered and to assist in ongoing system support.
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Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
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Progent's high availability inter-site connectivity and 24x7 network connection consultants can help small organizations achieve zero-downtime Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable non-stop interoffice networking.
Progent's Microsoft engineers can provide advanced expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a wide variety of affordable online consulting services based on proven best practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system planning, software configuration and migration, strategies for safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.
Progent's certified engineers can help you to assess Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability running in your environment. Progent can also show you how to evaluate the potential business advantages of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can help you to design and implement a smooth migration to Windows 7 from a previous release of Microsoft Windows.
Network monitoring commonly consists of tracking a network's resource usage to help identify data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's system support engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's UNIX support professionals provide small companies and developers assistance with managing and supporting UNIX and Linux systems that work with Microsoft-based technology.
Progent's Cisco-Certified network engineers can show you how to run Cisco's network management utilities along with a variety of specialized third-party applications to create a comprehensive network management solution to keep your environment operating smoothly, fully utilize expensive resources, protect your data, recover quickly from device breakdown or malicious assaults, and enable you to expand or reassign network resources intelligently and economically as your company grows.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the capability of your existing Windows 2K Servers and can simplify system administration, offer tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up test installations to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
Progent's Shared Call Center service allows your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the core of Cisco's collaboration portfolio. CUCM and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite support to help organizations of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Progent offers small businesses a pair of low-cost security evaluation packages that include, for a set fee, remotely managed scans of your security profile which are evaluated by certified security specialists who interpret the results of the remote scan, present objective evaluations of your existing network security, and offer recommendations for remediation. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to meet the budgets of small businesses while providing enterprise-quality assessments of your IT network's exposure to assault.
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP line, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to install and configure, and with its modular design you are able to license only the functions you currently need, with the ability to expand clients and enlarge capabilities when necessary. Progent's Dynamics GP Software consulting engineers can show you how to deploy, configure and manage Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP.
Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single source to help you build and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's company culture will allow you to become a more capable consultant by enhancing your technical knowledge and increasing the satisfaction of your customers. Progent makes good on this commitment by attracting the best professional experts for you to operate with, offering a state-of-the-art network and communications infrastructure, using custom software utilities to deliver the maximum level of service, and by optimizing our operational structures for attracting and retaining clients.
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support services to assist your company to manage and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to design and carry out an efficient Skype for Business migration.
Progent can provide affordable remote support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your growing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's complete line of products targeted at preventing information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Progent has supported Microsoft Dynamics GP and Great Plains software for over two decades and Progent has provided system integration, customization, education, and debugging services since the platform's debut. Progent offers high-level expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and carry out a cost-effective migration from a a legacy release of GP to the latest edition of Dynamics GP.
Microsoft SQL Server 2016 offers major improvements in speed, scale, security and compliance, uptime, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Progent delivers the help of Microsoft and Cisco-Premier network support professionals to show customers economical ways to help businesses maximize the benefits of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can show you how to improve your information system's e-mail infrastructure, protection, availability, performance, and IT management.
Progent can help your company to create, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and allows you to create a data protection solution with a minimum RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user mistakes, computer glitches, malicious insiders, and external assaults like ransomware. For more information, see ProSight DPS 360 Backup solutions.
If you want to update your production web site, create internal websites for applications such as HR or employee education, design a high-impact web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's consultants can also help you design and maintain a safe, robust server and communications network, including off-site and wireless access, to run your web tools.
Progent's staff of Microsoft and Cisco Premier consultants average more than a decade of real-world industry background, at the front lines of network support, performing a broad variety of technical tasks for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices that are incorporated into shared best practices standards that Progent instills in its consulting personnel. This ensures that you get not only expert technical capability, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world IT problems rapidly.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single source to help you create and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent has supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has delivered integration, customization, training, and troubleshooting since the product's original release. Progent offers advanced expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to design, test, and implement an efficient migration from a an outdated release of GP to the current edition of Microsoft Dynamics GP.
Progent's Microsoft-certified consultants can help you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit desktop computing, design an affordable upgrade process that reduces business disruptions, and offer economical, professional remote help to assist you to configure 64-bit PC desktop operating systems and application programs on your existing hardware.
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Microsoft Mac Office allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.
Progent can help you prepare and implement an efficient move to Dynamics GP so that you retain your data, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's Cisco-certified wireless experts can assist businesses of all sizes to design, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, capacity, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient online and onsite support for legacy and new-generation 802.11ac Aironet access points and Progent can assist your business plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Configuration Manager automates software provisioning at scale, streamlines compliance settings management, inventories network resources, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a single control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist you with any aspect of designing, installing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any aspect of IT security. Progent can help create efficient security solutions that protect a small office from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources distributed over a mix of physical datacenters and various clouds.
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