Progent's data protection experts can assist your company to create, implement and debug a backup solution based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical computers, works with all leading public clouds, and permits businesses to create a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human miscues, system errors, malicious users, and malware attacks like ransomware. To learn more, see ProSight Data Protection Services 360 Backup services.
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, scalability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network professionals can deliver affordable online consulting, troubleshooting, and education services to assist you to design, execute, and maintain Windows Server 2008 R2 to add significant strategic value to your network.
Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to assist your company to administer, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, remote connectivity, mobile device integration, wireless configuration, and remote system monitoring.
Before Progent’s MOM-based solution, system problems were approached reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by MOM, Progent is now able to ward off server issues before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, security and productivity.
Progent's Office Word and Office 365 Word experts offer a wide range of affordable remote support services to assist your organization to manage your legacy Microsoft Office Word environment or assist you to move to a newer release of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Office Word, integrating Office Word with different Microsoft Office apps like Office Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and remote training tailored for your special requirements.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management, team, create a corporate-wide security plan, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent believes that a carefully architected and executed information system is a pivotal piece for accelerating a firm's growth, and Progent applies this belief in our own network infrastructure. Progent has built a zero-downtime virtual office network that allows Progent's staff engineers and certified contractors to deliver fast and effective support, cooperate closely on sophisticated projects, and gain from professional and personal maturity from acting as part of a dynamic company ethos of personal drive and freedom.
Cisco's network security and remote connection products for small companies provide a complete line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and CCNP certifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit most closely with your business objectives.
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Progent's Linux consulting services offer small companies and software developers help with administering and supporting Linux computers that run with Microsoft-powered technology. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and virus protection service offering. Progent’s certified email protection professionals can show you how to develop an email defense strategy that features spam filtering and antivirus products and processes.
Progent can assist small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
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Progent can provide expert online consulting support to help businesses connect their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises IT assets as well as cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services such as Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent is an Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to preserve your Office 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent’s Microsoft certified experts offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important software quickly and automatically to appropriate users, reduce product costs and stay compliant by understanding patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by fully exploiting the administrative capabilities built into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including software and appliance inventory.
Before Progent’s MOM-based solution, system issues were handled reactively, after workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now address network troubles before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before customers suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, security and performance.
Progent can help you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and Azure AD Connect to centralize identity and access management across on-premises and Azure resources.
Progent's Microsoft-certified consultants can provide remote or in-person support to help organizations of all sizes to plan, implement, manage, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless LAN and onsite survey services for validating, tuning, and debugging an operational wireless network.
If your business runs a Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole enterprise in a broad array of security topics including security administration procedures, security design and strategies, access control systems and methodology, software development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP define the fundamental competencies and worldwide standards of knowledge that network security managers are required to master. These certification offer executive management the assurance that those who have achieved their CISM or ISSAP certification have the background and knowledge to deliver effective security support and consulting services.
Progent's Microsoft-certified consultants can provide remote and on-premises expertise for companies of all sizes to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco Video Interop Server. Progent's certified information security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets government and industry standards.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security plan, streamline IT management, help with application development, and build and validate a DR/BC plan.
Progent's certified wireless consultants can help organizations of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the throughput, range, capacity, expandability, security compliance and ease of management required for transparent connectivity between wireless and wired networks. Progent offers efficient online and onsite support for legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent's Juniper-certified NetScreen consultants can assist your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor environments.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite integration and troubleshooting support to assist your organization to design, configure, update, tune, manage and debug Cisco Small Business wireless access point environments of any size or topology.
Progent can provide affordable remote and on-premises support to help businesses of any size to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services including planning, configuration, management, remediation, and application development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
For mid-size companies who need network support, Progent can deliver a variety of options such as local help, remote support, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation support, application development, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides expert on-premises support for solving technical issues rapidly and economically.
Progent offers nationwide online phone support and troubleshooting services for businesses that run UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Remote network consulting offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours charged for network repair services. Sophisticated online support technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISM premier security professionals to assist you with the most challenging system problems.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent is a leader in cost-effectively delivering enterprise-class IT help to small companies. Progent's achievement in addressing the IT support needs of the chronically underserved small company market is the cumulative outcome of major technical and process innovations that have removed a great deal of the traditional expenses out of managing network service, injected unprecedented technical expertise into the IT service mechanism, and dramatically accelerated the solution cycle.
Progent's pricing policy is to charge for remote support and in-person visits per minute. Consequently, you owe just for delivered support. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for support services provided during regular working hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be forced to allow simple problems to fester.
Progent offers national urgent help and troubleshooting services for businesses who operate networks powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Online IT help provides optimum return for your information technology dollar by extending client productivity and limiting the hours charged for computer repair services. Sophisticated remote access utilities and skilled service specialists and engineers allow Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult network issues.
Progent's Cisco certified wireless networking experts offer economical remote and onsite support for legacy and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to plan and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support to help your company to manage and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute an efficient Skype for Business migration.
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Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it.
Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT expenses and improve productivity.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to design, implement, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered system integration, customization, education, and troubleshooting since the product's original release. Progent offers high-level support for upgrading out of date Dynamics GP ERP systems. Progent can help your business to design, pilot, and implement a cost-effective migration from a a legacy release to the current edition of Dynamics GP.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in an environment that gives the maximum level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and world-class security for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows safe self service, and offers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect an Apple Mac to a remote Windows-powered computer to run Windows programs and access network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so that you can use Windows software directly. Progent's Mac technology consultants can assist your organization to manage these solutions for running Windows applications on your Macs and can also help you to evaluate and install other solutions for Microsoft Windows PC simulation.
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Progent's Citrix-certified consultants can help you to plan, deploy, administer, and support a virtualized application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that offers high availability, advanced security, and fast recovery.
Even if your company has a small network support staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers operating.