Progent's network professionals can assist you to analyze the potential advantages of Hyper-V-based virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for smooth performance with virtual server solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, design and validate disaster recovery processes that maximize network availability, and deliver continuing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk services.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration plan that avoids network downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization platforms that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation sent by each staff member to every client. The discipline of detailing and archiving service activity allows more efficient support and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who won’t release vital service information.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated IT applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Small Business Server 2011 requires a computer consultant with hands-on experience designing and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than a decade of experience integrating business systems powered by Microsoft platforms. This experience ensures you success in installing, managing, and repairing network solutions that incorporate the Small Business Server package of servers and productivity software.
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to create and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's managed services for patch management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and robotics.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds assisting small and mid-size businesses to minimize network downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity experts can assist your company to develop and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and support resilient technologies such as non-stop Internet connectivity, virtualization, clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis platform built, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the functions you currently need, with the option to add clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP consulting engineers can help you deploy, configure and administer the current version of Dynamics GP or upgrade smoothly from an older version.
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and fixing SCOM environments and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent offers one-on-one training customized for people who want to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for macOS and Mac OS X application software.
SQL Server 2016 offers significant improvements in performance, scale, data security, uptime, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist organizations of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a central spot for your workers or clients to access, manage, share and interact with useful data, documents, and software and to interact with one another. SharePoint allows quicker and better decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Progent's certified Microsoft Office and Office 365 experts can help companies to integrate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides quick ROI and enables improved business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different versions of Microsoft Office and can provide live online instruction to individuals and groups.
Progent can help you to plan and carry out an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to unify identity and access management across onsite and Azure assets.
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can show you how to design reports that allow you to track your business more thoroughly, transforming uncooked information into valuable understanding of your business.
Progent’s team of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, in the trenches of network service, performing a broad variety of IT projects for a large mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not only world-class IT skills, but also a support engineer with field-tested approaches for using computer knowledge to resolve real-world IT problems efficiently.
Progent’s non-stop interoffice connectivity and fault tolerant system connection engineers can help small organizations create fault tolerant Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent’s CCIE engineers can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity.
Exchange Server 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements affect key IT areas like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent can provide the support of Microsoft-certified engineers and experienced database application developers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and certified data security consultants to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define an efficient and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent’s data center IT services are intended for companies with equipment housed at IDCs or data center colo hosting facilities and requiring on-demand on-site service at the colocation facility as well as remote support from Microsoft and Cisco Premier experts. Progent offers a complete range of Internet Data Centers and IDC and collocation consulting services such as system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, design and installation of non-stop systems, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and planning fault tolerant server clustering configurations.
Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, world-class solution featuring advanced protection, seamless compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated business efficiencies, increased individual productivity, and better IP security. MS Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and troubleshooting help for your Office Communications Server deployment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement an efficient upgrade that will add significant strategic value to your IT system
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, operating and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a wide range of affordable remote support services following proven best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Services offered by Progent include system design, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and customized online training classes.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for critical workloads by offering unified, mixed-platform monitoring of IT resources installed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to help organizations of any size to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from older versions or from other monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Linux support services offer small companies and developers help with administering and maintaining Linux systems that run with Microsoft-powered technology. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience offers you an easy one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
If you are a network consultant with technical support expertise, teaming with Progent and helping Progent's customers will enhance your abilities via interaction with our staff of mutually supportive, high-output consulting experts. Progent's concentration on offering network expertise and computer support to small businesses will offer you the opportunity to work in depth with business leaders and contribute tangibly to the growth of exciting organizations. In addition, Our virtual office environment offers state-of-the-art technology for remote support and wireless connectivity to allow you to come up with fast fixes when you take on mission-critical problems.
Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or migrating to iCloud services. For computer networks built solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, secure, efficient and aligned with your company's business goals.
Progent offers economical online consulting services for all editions of Office Access including Access desktop and Access Web App and can provide expert assistance for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers tailored webinar training for Office Access application programming and database administration.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better support for your information system.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, software development, education, and debugging since the product's debut. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, validate, and carry out a cost-effective upgrade from a an outdated release of GP to the current edition of Dynamics GP.
Progent’s private cloud hosting allows small and midsize organizations to run key applications such as SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. You can take advantage of Progent’s private cloud to avoid major investments in the purchase, maintenance, and management of network hardware and data center facilities while achieving the highest levels of system availability and security.
For enterprise project management assistance, Progent offers access to senior IT experts with decades of experience in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise clients adhere to best practices to ensure that development or deployment projects are successfully completed on time and within budget.
Progent's temporary IT staffing services enable you to meet sudden increases in demand for network support personnel without incurring the costs and delays associated with identifying and hiring reliable technical workers and without adding to your full-time workforce.
Progent's Cisco CCIE-certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
Cisco's security and offsite access solutions for small to medium sized companies represent a full range of easy-to-administer protection hardware and software to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align best with your business objectives.
Progent's Cisco CCIE-certified SIP integration experts can assist your business to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks and offer cost-effective online or onsite support to assist you to migrate smoothly to a productive unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of multi-OS networks that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
SQL Server 2005 offers powerful, standardized tools to IT experts as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing company information and database programs in environments ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent is a leading innovator in economically providing enterprise-class network support to small businesses. Progent's achievement in addressing the network support needs of the chronically underserved small business sector is the combined outcome of key technical and process innovations that have removed much of the traditional expenses out of administering IT service, added unmatched professional skill into the support system, and dramatically streamlined the repair cycle.
Progent can help companies of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the common errors small companies make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Android handhelds.