Additional Topics of Interest
64-bit Server Support Outsourcing
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to keep plus the latest 64-bit versions of software you plan to run.
Microsoft Certified Expert Remote Support Services for Hyper-V 3.0 Server
Widows Server 2012 R2 Hyper-V improves server virtualization in key areas including secure multitenancy, agile infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and maintain virtual servers to cut network expenses and improve availability.
Solaris Online Migration Consultants
Progent offers national remote phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX and Microsoft Windows technology. Online IT help offers maximum leverage for your information technology dollar by extending user efficiency and limiting the time billed for computer repair services. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve most IT problems without squandering time and money by going to your site. In most of cases your IT issues can be remediated by telephone or through a combination of telephone support and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist with the most difficult system problems.
VMware vRealize Orchestrator vRO Consult
VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Online Crystal Reports Training Engineer
Progent's webinar training classes provide small companies the affordability, ease, and versatility of online learning plus the effective pedagogic methods of seasoned instructors who employ advanced collaboration software to simulate real-time, participatory classrooms. Progent offers webinar education for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Project: Dynamics accounting and analytics software including Microsoft Dynamics GP; as well as other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Nagios for Linux Consultants
Network monitoring typically consists of tracking a system's resource usage to help identify throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to observe mixed-platform networks where UNIX and Windows coexist. Progent's network support consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support professionals offer small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.
Engineer for Skype for Business security
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants can provide online and on-premises support to assist your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and execute a smooth Skype for Business migration.
ISP Selection Engineers
Progent can provide the cost-effective support of remote Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent's engineers include assessment of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP architectures.
Progent Small Company Network Documentation
Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions while working as a system architect, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major corporations.
SCDPM 2012 and Hyper-V On-site Technical Support
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of any size to design, deploy, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for resolving particularly stubborn issues, or comprehensive project management services. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
ransomware protection report Consultant
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your company's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup system that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.
Exchange 2000 Server Upgrade Information Technology Consulting
Years of background with Microsoft's email technology makes Progent one of the most knowledgeable IT consulting firms in California for configuring messaging systems based on Exchange 2000 Server. Progent is skilled in helping small organizations derive all the benefits of Microsoft Exchange Server under common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server administration.
Private Cloud Solutions Consult
Progentís private cloud hosting service allows small and midsize businesses to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restore. Smaller organizations can take advantage of Progentís private cloud to avoid large investments in the acquisition, upkeep, and management of network hardware and facilities while achieving the highest levels of system availability and physical security.
Exchange 2016 In-Place Hold Remote Technical Support
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.