MS Communications Server delivers IM and Real Presence in a scalable, world-class package featuring enhanced protection, seamless integration with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP security. MS Office Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your information network
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and safer Active Directory implementation. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with information security regulations, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and increased uptime.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud resources into a cohesive intranet solution.
Progent's Apple Mac networking consultants can help you with a wide array of system infrastructure areas including system architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless connectivity. For business networks built solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to handle the challenge of planning, integrating, and supporting a system architecture that is reliable, secure, productive and supportive of your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Small to middle size companies can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft Certified network support experts. With Progent's economically priced network service packages, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class availability, protection, and productivity.
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your business utilize non-stop clustered servers that can deliver 100% operation. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t create high availability clustered server environments based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows engineers make sure that your non-stop clustered servers are configured to optimize the competitive advantage of your IT system.
Progent believes that a well architected and executed information system can be a pivotal piece for enabling a firm's success, and Progent follows this belief in our own system infrastructure. We have created a non-stop virtual office network that enables our staff consultants and certified contractors to offer rapid and effective support, cooperate closely on sophisticated jobs, and experience professional and personal maturity by acting as part of a dynamic company culture of personal drive and independence.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and on-premises assessment and migration support for Windows 10 provided by Progent include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, streamlined deployment and administration, network design, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and ongoing Call Center support services.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to create reports that allow you to analyze your business more thoroughly, turning raw information into valuable understanding of your company and customers.
Progent offers fast and affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also help plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication technologies and Oracle Database Resource Manage.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent offers three essential kinds of Helpdesk services : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your customers instant access to a reliable technical resource with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a positive reputation as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.
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If you have a company IT system with 10 to 50 network users, Progent's computer outsourcing services save your company from dependence on an individual independent consultant while giving you cost-effective and reliable access to high-quality network expertise. By delivering IT support service when you need it, offering advanced expertise for critical applications, offering unique support such as 24x7 server monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the business value of your small business information system. Progent is the smart way for small businesses to create and maintain a robust and safe information system and to benefit from quick access to the skilled consulting typically available only to enterprises who can afford a large in-house IT group.
Progent has been providing SharePoint support since the first product was released more than two decades ago, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in individual jobs related to your SharePoint 2013 deployment.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools by SentinelOne to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including protection, identification, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
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Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools from SentinelOne to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the complete malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Jabber consultants offer online or on-premises expertise to help organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.
Progent's SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate processes.
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling productive cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide expert support to businesses that rely on these platforms to maintain their strategic edge. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling increased productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and information across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can help you design, deploy, configure, and support ISA Server on your network so that your company achieves a smart and economical balance of security, convenience, and performance.
Progent's veteran group of IT consultants and subject matter experts have years of background providing online and on-premises support for businesses of any size who want to integrate Android phones into their information networks so that users can communicate and collaborate while on the go. Progent offers the breadth of skills to resolve technical problems that span multiple manufacturers and that represent a combination of legacy and up-to-date technology. Progent offers budget-friendly remote expertise to assist you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve particularly stubborn technical issues, or Progent can provide comprehensive project management services to help you complete major network projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training to help you manage and operate Android phones and tablets securely and productively.
Progent's Microsoft-certified relational database developers offer businesses of any size remote DBA and programming services for popular database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and integration, database design and programming, administration support, replication and synchronization strategies, storage management, performance tuning, data migration, information security, backup/restore systems, troubleshooting, and webinar training.
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can create cost-effective security systems that guard a small business from advanced threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support onsite, online, and mobile clients accessing IT resources distributed across a mix of physical sites and public and private clouds.
Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP so that you retain your data, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that work seamlessly with Dynamics GP.
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, network appliances like switches and Wi-Fi APs, and IoT devices like sensors and health monitors.
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and transmit email, examine the GAL, copy addresses, synchronize appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized onsite Entourage training.
Progent has been delivering SharePoint support since the first product was published more than 20 years ago, and Progent has the scope of IT know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 migration.
Microsoft CRM helps mid-market businesses nurture profitable customer interactions. Built-in Sales and Customer Service components enable in-house staff to share data to help improve sales success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft CRM with your sales or customer support data.