Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and information technology consulting services for the complete line of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include network design, deployment, project management, on-site and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Progent’s National Support Center provides national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone support and remote direct computer access to isolate and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to qualified experts as required.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and fixing SCOM environments and offer organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent offers a wide range of affordable services to help your company to deploy, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote technical support for single computers or laptops or work with you to plan and carry out a company-wide rollout of new or revised operating system software and business applications. Progent can also provide consultants and technical workers to help your company to prepare for and complete an office move or merger designed to produce the least possible interruption to your business.
Progent's Citrix-certified consultants can assist your organization to evaluate the strategic value of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and show you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized environment while reducing the cost of equipment and operations and streamlining management processes.
For businesses that have a combination of Mac and Windows computers, there exist two popular solutions for using Windows-dependent applications on an Apple Mac: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Windows-powered computer to run Microsoft Windows programs and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac computer so you can use Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for running Windows applications on your Apple Macs and can also help your business to evaluate and install other products for Windows platform emulation.
Progent can assist you in any and all phases of your migration to Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's ProSight portfolio of managed services are intended to offer businesses who have minimal in-house network support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT management costs, smart automation of common management processes, continual adoption of the latest information technology, graceful migration from legacy technology to up-to-date solutions, improved fit between computer technology with business objectives, access to veteran IT consultants, and allowing management to concentrate on business instead of ever-changing computer technology.
With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize all the benefits of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line allows you to deploy capabilities to make your network infrastructure sufficiently robust to handle time-critical needs, scalable to support future growth, safe enough to guard restricted data, and designed for differentiating and managing traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can help you select and deploy Cisco switches that make sense for your business. In addition, Progent's certified security specialists can help you develop a comprehensive protection policy and configure Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
System Center Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health reporting, allows secure end-user self service, and delivers a single point of control for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
MS Communications Server provides IM and presence as part of a scalable, world-class package featuring enhanced protection, seamless integration with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and improved operational efficiencies, enhanced individual output, and stronger intellectual property security. Microsoft Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer online and onsite support and mediation help for your Office Communications Server deployment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add significant strategic value to your information network
Progent can provide access to a senior specialist with extensive hands-on experience installing, maintaining, and enhancing telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network management team, your ISP, and your video conferencing technology supplier to help your company maximize the strategic value of your telepresence ecosystem.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT system disaster. Progent can help you define a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, zero-downtime system architecture that takes into account reliability issues covering a broad array of network technologies and processes.
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Progent offers consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent’s Technical Response Center provides nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone support and remote secure network connection to isolate and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as required.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent offers a selection of IT support bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager, a next-generation network and IT support product that monitors the reliability, throughput, and security of your information system and isolates incipient problems before they can bring down your system. With Progent's affordably priced network support packages, small companies can choose a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to assist your organization to plan, configure, manage, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent can also assist your organization to design and implement hybrid networks that integrate local and cloud-hosted resources and that deliver seamless connectivity, advanced security, streamlined management, and consistent operation for all your wired and wireless devices.
Progent can provide economical online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced assistance for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored online classes for Office Access programming and DBA services.
Progent can assist companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android handhelds.
Progent provides IT support for mid-size businesses with 100 to 250 system clients. The mid-size business or office has traditionally been an underserved part of the market for IT consulting expertise. The cost structures and support delivery models of large third-party support organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information network whose advanced technology and capability are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive network monitoring, dramatically reduces the network maintenance expenses of an SMB while offering the small organization with big-company service from professional, IT experts knowledgeable in a broad range of small business network solutions. If your mid-sized organization or small business is looking for the quality of IT support appropriate for a medium size organization without paying big-company costs, call Progent.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of skill that information security professionals are required to master. It gives executive management the confidence that consultants who have earned their CISM certification possess the experience and knowledge to provide efficient security management and support services.
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and send email, examine the GAL, import addresses, sync up calendars, and alert people to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and generate and test a DR/BC plan.
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network expenses and improve productivity.
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data.
Citrix offers a powerful family of products that provide enterprise-class manageability, scalability, and performance for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the business advantages of Citrix virtualization products and show you how to design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your servers, peripherals {like printers, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP tool built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular design you are able to license only the functions you currently require, with the option to add users and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the current version of Dynamics GP or upgrade smoothly from an older edition.
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or migrating to Apple's iCloud. For business environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's objectives.
Progent's Sun Solaris platform consulting experts offer small and mid-size businesses and developers assistance with administering and maintaining Solaris environments that run with Microsoft-powered technology. Progent offers your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you an easy single consulting firm to help you create and manage a secure and reliable cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
System Center 2016 Data Protection Manager offers near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on time and within your budget.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent offers clients access to consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that customers deserve to know that their IT support providers have formal training plus broad real-world experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor support than is offered to non-certified service providers, enabling Progent to offer customers a better level of IT service. In addition, recognized certifications such as CISM or CISSP for network security can aid enterprise clients to show compliance with regulatory demands by using the services of recognized IT experts.
Progent offers live online instruction for an array of client apps and environments including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of traditional physical classroom seminars, such as immediate communication between students and trainers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of many workers. Available to individuals or groups of all sizes, Progent's live online instruction permits the teacher to conduct the class from a remote facility and the students can be dispersed across a campus or all over the country. Live online training deploys proven learning mechanisms such as virtual white boards, electronic hand-raising, and shared applications. Classes can be short and targeted to specific topics or longer in time and wider in scope.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your current SQL Server environment to any network architecture including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and on budget.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable process for recovering applications and services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and administer a disaster recovery system based on VMware SRM.
If your company is developing UNIX-based applications in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise without the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by providing online and in-person assistance when your company needs it, Progent offers an economical solution for maintaining an IT network that provides high dependability, security, and performance. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring, and Helpdesk outsourcing.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support, team, create a corporate-wide security strategy, automate IT administration, help with creating applications, and generate and validate a DR/BC plan.
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Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Progent can assist small and medium-size organizations to configure efficient remote endpoint management and monitoring systems for administering endpoint devices operated by offsite workers.
Progent's certified professionals can assist you to analyze the potential advantages of Hyper-V-based virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network architecture for smooth operation with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual servers, design and validate disaster recovery processes that optimize network availability, and provide continuing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.
Progent can provide enterprise clients the services of a NetApp-certified consultant for online or onsite support for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently based on best practices.
Progent is one of the most qualified network consulting firms for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 for typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.