Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications environment that permits a BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony across a broad range of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your management staff and users. Progent has expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals and network users, lessening the complexity of designing, deploying, administering, and using enterprise information and database applications on platforms ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist you to plan and deploy a DR/BC system built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progentís Wireless Site Survey helps you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering your business a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive on-premises service.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving IT needs. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's compensation structure is based on contribution, so just like working as an independent consultant, your income is directly driven by your work effort. Certain of our consultants focus on quality of life and choose to work at an easy pace, utilizing our self-determined schedule to follow personal enthusiasms such as hiking, car racing, skiing, fishing, travel, or spending free time with relatives and friends. Other consultants take advantage of the opportunity to earn big bucks through lots of effort and extended hours. Progent completely encourages both ends of the spectrum plus any point in between.
Progent can provide cost-effective remote and on-premises support to assist companies of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Progentís certified consultants offer small and mid-size businesses enterprise-level consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager is Microsoft's new title for the update management solution formerly known as SMS Server. System Center Configuration Manager 2007 offers a range of enhancements to Systems Management Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís certified engineers can help you use SMS 2003 or System Center Configuration Manager effectively for streamlined OS and application software deployment, security patch administration, software metering, and licensing compliance. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Progent offers the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to assist your company to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.
Citrix has developed a powerful line of platforms that provide advanced manageability, expandability, and performance for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic advantages of Citrix virtualization products and can help you plan, validate, implement, optimize, and support Citrix virtualization platforms.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.
Progent's Cisco-certified SIP integration consultants can help you to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite support to assist companies to migrate smoothly to a productive communications network that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient single source to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progentís Co-managed Help Desk service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the top shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks.
Office 365 is Microsoft's extensive family of client productivity apps and cloud services offered on a subscription basis. Office 365 applications and cloud-based services are offered in an array of subscription plans intended for markets from students and households to global enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that seamlessly combine local and cloud-based resources.
If your company is developing UNIX-based software on a network that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to focus on your area of high-value expertise while avoiding the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by providing online and on-site assistance as your business needs it, Progent offers an affordable alternative for supporting an information system that provides excellent reliability, security, and performance. Progent's developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring, and Helpdesk outsourcing.
Progent provides small and medium size organizations expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and choose appropriate technologies from multiple suppliers to support your security goals while staying within your spending limits.
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that match the specific needs of your company. High availability co-location sites are especially attractive to small organizations due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a basic degree of fault tolerance is too costly for most small companies. Progent is ready to help you get all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.
Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
The Helpdesk support delivery structure adopted by Progent's Technical Response Center gives small companies an affordable alternative to reliance on freelance consultants by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock access to urgent assistance, fast escalation to world-class experts for handling the most difficult issues, support consistency and dependability, prompt follow through overseen by seasoned support administrators, a selection of easy-to-use ways for initiating support tasks, and a high level of process transparency made possible by trouble ticket updates and available via a web-based portal.
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Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that span local offices, data centers, and cloud resources.
Progent can provide the part-time or temporary services of a seasoned CIO to offer strategic direction to help your company select and maintain IT technology appropriate for your current situation and that can serve as a solid basis for your growth. Progent's temporary CIO consulting services provide economic leverage to organizations trying to optimize the impact of their IT expenditures but who are unable or hesitant to add one more high-level position to their head count. Because Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a broad range and business software, Progent is in a unique situation to offer unbiased advice along with expert technical help for developing information systems that match the particular needs of your business.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can help small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Android handhelds.
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that gives small companies enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based antispam and virus defense services that defuse email assaults before they can breech the network firewall. Perimeter Manager also lets administrators monitor and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.
Progent's Juniper Networks-certified NetScreen engineer can help your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.
Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall/VPN utilities and hardware powered by Check Point's technology to offer an economical and efficient security defense for your information network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and offer a single source for continuing technical support, maintenance, education, and consulting expertise.
Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Progent can help companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-Premier SQL Server consultants offer an array of services to help small and midsize businesses to design, install, manage, and troubleshoot Microsoft SQL 2008 systems in order to realize the maximum business advantage from this advanced database management technology. In addition, Progent offers assistance with network architecture, company-wide protection, and application development to optimize the strategic value of your SQL Server 2008 investment.
Progent can provide affordable remote and onsite consulting to assist businesses of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, BOYD support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist businesses of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
The server cluster technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and administration of server clusters that offer greater levels of network dependability, security, performance, and versatility. New or improved capabilities include automated cluster verification, easier setup and installation, improved cluster management, new cluster architecture for increased uptime, hardened protection and quorum models, fewer failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the advantages of Windows clustering, design and implement an installation, educate your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a disaster recovery procedure.
Microsoft SQL Server 2014 includes major improvements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services such as planning, configuration, administration, remediation, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
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Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances installed throughout multiple sites with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to determine the benefits of Ubiquitiís UniFi technology for your environment and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.
Progent's Cisco-certified SIP integration experts can assist organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or onsite expertise to help businesses to migrate smoothly to a productive unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
If you have a small business IT system with 10 to 50 network clients, Progent's computer outsourcing services save your business from dependence on single freelance consultant while giving you affordable and reliable access to high-quality technical expertise. By delivering network support service when you require it, providing specialized knowledge for key technologies, offering value-added support such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable way for optimizing the profitability of your small office information system. Progent is the smart way for small businesses to create and maintain a robust and secure IT network and to benefit from fast access to the skilled support ordinarily available only to businesses who are able to support a sizeable internal IT group.
Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).