Progentís colocation center IT services are designed for businesses with equipment located at IDCs or data center colocation hosting facilities and in need of on-demand on-premises help at the colo facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of Internet Data Centers and IDC and collocation support services including system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and telecommunications networking, design and deployment of non-stop systems, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server cluster systems.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact productivity.
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your particular company requirements. Progentís Microsoft consultants offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting support for safe, corporate-wide resource sharing plus integration with CRM applications.
Progent can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to create a software foundation that fully supports SCCM by delivering expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Progent's Citrix-authorized engineers can help your company to evaluate the business advantages of XenServer and other Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current XenServer deployment and show you how to optimize consolidation, responsiveness, protection, availability, and recoverability.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's network experts can deliver cost-effective remote engineering, technical support, and education services to assist your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange components to lower hardware expense and management hassle. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your organizations to assess the potential advantages of Exchange Online, plan a solution that fits your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your IT staff and users, and deliver as-needed consulting and technical support.
If you are developing UNIX or Linux software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the continual distraction of maintaining your company information system. By using automated server monitoring and by delivering online and on-site support when your business needs it, Progent offers an affordable way for supporting an information system that features excellent availability, protection, and performance. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring services, and Helpdesk outsourcing.
To deliver economical IT support for small companies, Progent offers comprehensive IT outsourcing plans that offer small companies quick access to technical expertise without requiring you to recruit, educate, and manage an expensive full-time IT team. Progentís IT outsourcing packages give you an economical alternative for creating a secure and reliable system for your important Microsoft Windows business productivity applications including Office XP and Office 2003.
Network monitoring typically consists of tracking a system's resource utilization to help identify data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux and can be used to monitor multi-OS environments where UNIX and Windows coexist. Progent's network integration engineers can show you how to use both these programs to optimize and repair your network. Progent's UNIX consulting professionals offer small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to license just the functionality you require, a standardized architecture based on Microsoft technologies to secure your investment and offer a highly interconnected environment, enhanced reporting capabilities that permit you to monitor all operations, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the capability to process information from virtually any database or workstation application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Progent provides network services for medium size companies with 100 to 250 network users. The mid-size business or work group has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and service delivery practices of large third-party service organizations make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT network whose advanced technology and capability are often comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and proactive server monitoring, dramatically reduces the network maintenance expenses of an SMB while offering the mid-size company with big-company service from professional, IT consultants with background in a wide array of small business network solutions. If your mid-sized organization or small business is searching for levels of network help appropriate by a mid-size organization without budgeting enterprise costs, you need Progent.
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Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and versatility of web-based seminars plus the effective training techniques of seasoned instructors who employ the latest collaboration software to emulate live, participatory classes. Progent can provide remote training for key desktop applications including components of Microsoft Office suite such as Excel, Word, Publisher, and Visio: Dynamics accounting and reporting software such as Microsoft Dynamics GP; as well as other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent can provide affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide as-needed support to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health monitoring, allows safe self service, and delivers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and network users, reducing the difficulty of designing, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to provide expert support to businesses that rely on these technologies to keep their competitive advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified SQL Server application programmers and database administrators offer remote expertise to assist businesses of any size to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants offer help with any phase of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Microsoft and Cisco premier computer consultants offer expert support for a broad array of products and technologies and can deliver that assistance online nationwide or onsite in major cities across the United States and anywhere in California. Progent offers online support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Windows and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network problems, as well as the the support of CISA-qualified security engineers to handle high-level security design and problem solving. Progent has delivered remote network support to businesses in all 50 states in the U.S.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.
SQL Server 2005 offers powerful, standardized tools to computer professionals and information workers, lessening the difficulty of creating, deploying, managing, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Citrix experts can help your business to plan, install, administer, and troubleshoot a virtualized application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can assist your organization to administer and maintain a remote datacenter that offers high uptime, advanced protection, and rapid disaster recovery.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent offers the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Progentís Technical Response Center (TRC) offers national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone help and remote secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified experts as needed. For urgent problems, the Technical Response Center tries to answer your request for support within one hour.
Progent's Microsoft certified consultants offers remote and onsite consulting services to assist your company to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
Progent's Meraki Wi-Fi access point experts offer remote and onsite support services to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides identical access, responsiveness, security, ease of management and availability for wired and Wi-Fi users regardless of their location or device.
Progent's veteran team of network consultants and application experts have years of experience delivering remote and onsite assistance for businesses of all sizes who want to incorporate Android phones into their information systems so that users can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve network issues that involve multiple vendors and that represent a mix of older and up-to-date technology. Progent offers affordable online technical support to assist you with any stage of planning, implementing, managing and maintaining your BYOD environment. Progent can provide occasional technical support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to ensure that you complete strategic IT initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and use Android phones securely and productively.
Progentís Microsoft certified experts offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical software rapidly and reliably to specified users, reduce product expense and adhere to licensing agreements by understanding patterns of usage, improve Windows security by increasing your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
Progentís wireless engineers can help small organizations plan, select, evaluate, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that matches or excels wired interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless connectivity solutions that fit best with your company needs.
Progentís high availability network consultants offer non-stop computing consulting, disaster recovery services, network load balancing, fault-tolerant interoffice access, high-availability Internet connection design, fault-tolerant data center support, and other 24x7 operations services to help your organization configure a non-stop environment for strategic applications. Progent possesses the experience to develop affordable, fault-tolerant networks by utilizing the evolving library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient system load balancing.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training tailored to meet your specific requirements. Progent's consultants also can show you how to integrate and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server that are in keeping with your business goals.
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small businesses to transition from the older physical in-house datacenter to the new hybrid computing model that includes both local and cloud-hosted resources. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can assist you to determine the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent offers full-service project management support so you can plan and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.
Progent provides nationwide online phone support and consulting services for businesses who run environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum return for your IT dollar by extending client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and money by going to your site. In most of cases your network issues can be dealt with over the phone or through a combination of phone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security specialists to assist you with the most difficult network issues.
Progentís Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint provides a common location for your employees or clients to access, manage, share and manipulate useful data, files, and applications and to communicate with other people. SharePoint enables faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, teams and major tasks with the data theyíve developed in a manner that makes data convenient to find, download and apply. Progent's SharePoint experts can assist you to maintain your current SharePoint solution or migrate to the current version of SharePoint.