Additional Topics of Interest

Migration Windows Server 2000
Windows 2000 Server Professionals

Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and information technology consulting services for the complete line of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include network design, deployment, project management, on-site and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

System Support Iowa
24x7x365 New York Information Technology Consulting Group

Progent’s National Support Center provides national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone support and remote direct computer access to isolate and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to qualified experts as required.

Microsoft Operations Manager Specialists
Operations Manager IT Consultants

Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and fixing SCOM environments and offer organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.

Microsoft and Apple Mac Desktop Small Office Server Support
Small Business Server Support Microsoft and Apple Mac Desktop

Progent offers a wide range of affordable services to help your company to deploy, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote technical support for single computers or laptops or work with you to plan and carry out a company-wide rollout of new or revised operating system software and business applications. Progent can also provide consultants and technical workers to help your company to prepare for and complete an office move or merger designed to produce the least possible interruption to your business.

Citrix Disaster Recovery Computer Engineer
Citrix and Microsoft Hyper-V Setup and Support

Progent's Citrix-certified consultants can assist your organization to evaluate the strategic value of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and show you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized environment while reducing the cost of equipment and operations and streamlining management processes.

VirtualPC for Apple Mac Technology Consulting
Online Troubleshooting Windows Applications on macOS

For businesses that have a combination of Mac and Windows computers, there exist two popular solutions for using Windows-dependent applications on an Apple Mac: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Windows-powered computer to run Microsoft Windows programs and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac computer so you can use Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for running Windows applications on your Apple Macs and can also help your business to evaluate and install other products for Windows platform emulation.

Microsoft Exchange 2016 Migration IT Consultants
Exchange 2016 Upgrade Troubleshooting

Progent can assist you in any and all phases of your migration to Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

At Home Workforce Cybersecurity Consultants
At Home Workforce Cybersecurity IT Consulting

Progent can help small and mid-size companies to implement security defense solutions and provide mitigation services for offsite workers.

Network Management Outsourcing for Small Businesses Engineers
Support Managed IT Services Consulting

Progent's ProSight portfolio of managed services are intended to offer businesses who have minimal in-house network support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT management costs, smart automation of common management processes, continual adoption of the latest information technology, graceful migration from legacy technology to up-to-date solutions, improved fit between computer technology with business objectives, access to veteran IT consultants, and allowing management to concentrate on business instead of ever-changing computer technology.

Integration Catalyst Switch IOS-XR
Catalyst 2940 Switch Specialist

With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize all the benefits of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line allows you to deploy capabilities to make your network infrastructure sufficiently robust to handle time-critical needs, scalable to support future growth, safe enough to guard restricted data, and designed for differentiating and managing traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can help you select and deploy Cisco switches that make sense for your business. In addition, Progent's certified security specialists can help you develop a comprehensive protection policy and configure Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.