Progent's remote access and wireless synchronization experts can help you to plan and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your IT network, enabling your business to optimize the productivity of your off-site workforce.
Progent's Microsoft-certified consultants offer advanced support in deploying, using and debugging all versions of Microsoft Project Server and can provide a broad range of cost-effective online consulting services following industry best practices to help organizations of all sizes to receive all the advantages of this powerful platform. Consulting support available from Progent include solution design, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent can assist you to understand the many subscription options available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
Progent offers a selection of network support packages for small businesses. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving abilities of Microsoft Operations Manager, a next-generation server and system support software platform that tracks the reliability, performance, and security of your information system and isolates incipient problems before they can bring down your network. With Progent's affordably priced network support programs, small organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your company, develop test systems and rollout strategies, install Windows Server 2008 with your IT environment and applications, educate your IT staff how to run new management tools, and deliver continuing consulting and troubleshooting via budget-friendly options such as Help Desk Call Center service and online technical support.
Progent provides nationwide online phone support and troubleshooting services for companies that run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's experts offer Apple macOS and OS X users a range of services such as desktop assistance, migration to the most recent edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and Apple iPad support, or moving to iCloud. Online IT help provides optimum leverage for your IT dollar by protecting user productivity and limiting the time billed for network analysis and repair. Advanced online support tools and skilled service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and expense by going to your location. In the vast majority of situations your network problems can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the most difficult network issues.
Office 365 is Microsoft's growing suite of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are offered in a variety of product bundles intended for markets from individuals and home offices to enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid networks that seamlessly combine local and cloud products and services.
Progent's Cisco-certified wireless networking experts offer online and onsite consulting and troubleshooting services to help your organization to design, install, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist you to design and implement hybrid networks that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, streamlined management, and consistent performance for all your mobile and desktop endpoints.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with planning, installing, managing and supporting sophisticated IT solutions based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.
Progent offers the part-time assistance of a seasoned CIO to provide strategic direction to help your company select and maintain network technology appropriate for your current situation and that can serve as a solid basis for your future growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic advantages to organizations who want to maximize the impact of their network expenditures but who are unable or hesitant to add one more high-level position to their full-time staff. Since Progent is vendor-neutral, with a large team of consultants certified to support all leading operating systems and connectivity technologies plus a broad selection and business applications, Progent is in a unique position to offer unbiased recommendations as well as expert technical help for building and maintaining information solutions that fit the particular requirements of your business.
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System Center Configuration Manager automates software provisioning at scale, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, enables secure end-user self service, and delivers a single point of control for administering mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist your organization with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online consulting to assist businesses of all sizes to build, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants offer support for any facet of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, training, and debugging since the platform's debut. Progent can provide advanced support for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, test, and implement an efficient upgrade from a a legacy release to the latest edition of Microsoft Dynamics GP.
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's remote connectivity and wireless synchronization experts can help you to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to optimize the productivity of your off-site workers.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a network consultant with real-world experience designing and building seamless, comprehensive business network environments. Progent's Small Business Server consultants have an average of more than 10 years of background integrating computer systems based on Microsoft technology. This background assures you results in installing, administering, and troubleshooting IT solutions that include the Microsoft Small Business Server package of servers and productivity software.
Progentís data center support services are intended for businesses with equipment housed at Internet Data Centers or data center colocation hosting sites and requiring on-demand on-site service at the colocation site as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a complete range of data center and data center and colo support services including network topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, design and deployment of high availability configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage clustering configurations.
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If your business operates a Sun Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can help your entire organization in a broad array of security topics including security administration practices, security architecture and models, connection management products and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that information security managers are required to master. These certification offer executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the background and knowledge to offer world-class security management and engineering help.
Progentís consultants can help you to plan and carry out a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity and access services across on-premises and Azure resources.
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Progentís high availability interoffice connectivity and 24x7 network connection professionals can help small companies create zero-downtime Interoffice connectivity via redundant system architectures featuring transparent failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.
Network monitoring commonly entails tracking a networkís resource utilization to help uncover data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's network integration engineers can help you use both these tools to tune and repair your network. Progent's Linux consulting services offer small businesses and developers assistance with managing and supporting UNIX and Linux systems that work with Microsoft-based technology.
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft consultants can assist your company to design and execute test and production implementations; integrate Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to migrate economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
If you have a company information system with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from over-reliance on single independent consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering network consulting service when you need it, offering specialized knowledge for critical technologies, delivering unique services such as automated network monitoring, and billing only for support you use, Progent gives you an affordable solution for maximizing the business value of your small business network. Progent is the smart way for small businesses to build and maintain a reliable and safe IT network and to have fast access to the experienced consulting typically available only to enterprises who can support a sizeable internal IT group.
The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if you are considering migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a range of budget-friendly services such as data center migration, system installation and upgrades, infrastructure optimization, project management, virtualization configuration, offsite network monitoring, centralized network administration, software development, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.
Before Progentís MOM-based solution, system problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent can now address server issues before they grow to be critical enough to disrupt network availability. Thanks to MOM, Progent can deal with potential problems before clients are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class availability, security and performance.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, such as printers, network infrastructure appliances like switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.
For mid-size companies who need network support, Progent offers an array of alternatives including local help, remote assistance, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staff augmentation, site relocation services, software programming, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional onsite support for solving network issues quickly and economically.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent offers customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent thinks that clients have the right to know that their computer service professionals have formal training as well as extensive real-world backgrounds so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings privileges for substantially better vendor support than is offered to uncertified consultants, enabling Progent to deliver clients a higher class of computer service. In other cases, major credentials such as CISM or CISSP for network security can help enterprise clients to show compliance with regulatory requirements by using the assistance of accredited industry experts.
Progent can help your business to plan and implement an efficient migration from a UNIX-based information system to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your data and minimize business disruption by designing an efficient transition plan that protects your existing assets in UNIX application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current infrastructure, migration strategy and testing, Exchange migration support, data and application software transition, and server and storage system migration and economization.
Small to middle size companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network support packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems world-class availability, protection, and performance.
MS Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution offering advanced protection, transparent compatibility with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Effective deployments of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the benefits of Office Communications Server across your entire organization.
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Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in an environment that gives the maximum degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small businesses with multi- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progentís Cisco-Certified network experts provide experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progentís Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
If you are producing Linux-based applications on a network that includes Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise without the continual hassle of maintaining your business network. Through the use of automated server monitoring and by delivering online and on-site support as your business needs it, Progent offers an economical alternative for managing an information network that features high reliability, security, and efficiency. Progent's Linux developer assistance services include full-service network support outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring, and Helpdesk outsourcing.
Progent's ProSight family of managed IT services are intended to offer businesses who maintain minimal in-house IT support staffs with low-cost help from world-class management tools and consulting expertise. Advantages of the ProSight line of managed services include predictable IT management expenses, smart automation of routine administrative tasks, continual absorption of the latest information technology, graceful migration from legacy technology to modern solutions, close fit between computer technology with business objectives, access to veteran network experts, and freeing up management to concentrate on business issues rather than ever-changing network technology.
Progent's certified professionals provide technical help and network consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting expertise for Exchange Server 2003 include planning, deployment, documentation, onsite and remote technical support, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, team, develop an enterprise-wide security plan, streamline IT management, assist with application development, and build and test a DR/BC plan.
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Small to mid-sized businesses can now get all the benefits of Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced network support packages, mid-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems world-class reliability, security and productivity.
Progent can help you in all facets of your migration to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).