Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and less downtime.
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall/VPN utilities and hardware based on Check Point's security platform to provide an economical and effective security solution for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single source for continuing technical support, maintenance, training, and consulting services.
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Progent can provide the temporary services of a veteran CIO to provide a broad perspective to help you select and support IT solutions to meet your present situation and that can serve as a solid basis for your growth. Progent's part-time or temporary Chief Information Officer services offer economic advantages to companies who want to maximize the benefits from their IT expenditures but who are without the budget or unwilling to add one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to support all major OS platforms and connectivity technologies plus a broad selection and application software, Progent is in an ideal situation to offer objective advice as well as expert technical support for developing IT solutions that match the special requirements of your business.
Progent offers nationwide online phone support and troubleshooting services for businesses who run Apple Mac environments or whose information systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's experts offer Mac users a range of services such as desktop support, upgrading to the most recent version of OS X from other earlier editions of macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent can also help you with Apple iPhone and iPad support, or migrating to iCloud services. Online network consulting offers optimum return for your IT dollar by extending user efficiency and limiting the hours billed for computer repair services. Sophisticated online access tools and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your network problems can be remediated by telephone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA premier security specialists to help with the most challenging network problems.
Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid networks that transparently combine on-premises and cloud-based resources.
Progent is one of the most experienced network consulting companies for designing email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small companies receive all the advantages of Microsoft Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent can provide cost-effective remote and onsite support to assist businesses to move any part of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online services to help your organization to design, develop, test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers on-demand help to organizations who need a quick solution to a specific problem related to Excel and Progent also offers full project management services for migrating or developing line-of-business applications based on Office Excel. Progent's cost-effective online training for Excel can be customized to meet the needs of individual users or groups.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's Juniper-certified network engineer can assist you to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to enable you to simplify the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that incorporate a combination of Juniper's software platforms.
Progent is among the most qualified information technology support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can assist you to plan and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server.
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Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that let you analyze your business more effectively, transforming uncooked data into valuable insights into your business.
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by offering continually improved spam and virus filtering, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email testing to help you fix your email environment and define and regulate company email policy.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact key areas including manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Exchange Server 2013.
Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent is organized deliver in-depth online consulting for all technologies associated with small company IT networks and allows you to outsource an array of vital, as-needed services including a temporary CIO to offer advanced planning and negotiating capability, a Call Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for major projects such as office moves orOS upgrades, Cisco-certified consultants for designing fast and robust infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, customize, or troubleshoot mission-critical applications.
Progent's Microsoft-certified engineers can provide affordable online technical support and programming services to help you to design, implement, administer, and troubleshoot SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise search, workflows, and other tools to support and enhance teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent has put together two low-cost service bundles designed to enable small companies to get an objective network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your company firewall to determine potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from an authorized machine within your firewall to assess the risk to internal attacks. The two security inventory services are set up and run from a protected remote location.
Progent's application experts can provide in-depth consulting, custom programming, integration assistance, and webinar training for leading applications that address key areas including ERP, general accounting, management reporting, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting services remotely, Progent can help clients anywhere in the U.S. to save the time and fees related to travel and on-premises visits without compromising the effectiveness of technical support.
Progent provides Windows Cluster Server consulting to help your organization utilize high availability server clusters that can deliver 24x7 operation. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. By showing you how too build non-stop server clustering environments powered by Windows Clustered Server 2003, Progentís Certified Windows engineers make sure that your fault-tolerant server clusters are configured to maximize the strategic value of your computer network.
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Progent's Juniper Networks-certified NetScreen consultants can assist your company to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper products, and repair infrastructure issues in all-Juniper or mixed-vendor environments.
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to assist businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Dynamics GP 2010 software is a full-featured business management platform that integrates data and operations across your business, communicates seamlessly with other solutions, and connects employees, clients and vendors regardless of time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, protected server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP/Great Plains 2010.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
Progent's Exchange Server Hosting and Management Services provide a world-class data center with redundant power and cooling systems, round-the-clock staffed security and operations center, plus fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual servers for high uptime, easy scalability, and fast restoration. Progent's services include integration with your business network, access to mobile communication products, automated tracking of efficiency and security, spam and virus filtering, patch and revision control, Helpdesk support, daily data backup, and full email administration support.
Progentís Technical Response Center (TRC) provides national extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and remote direct computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of technical expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to competent experts as needed. For urgent problems, the Technical Response Center tries to answer your request for support in less than one hour.
For businesses that have a mix of Mac and Windows computers, there are two popular solutions for using Microsoft Windows-only software on a Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered PC to use Windows applications and share network resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so you are able to use Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for running Windows applications on your Apple Macs and can in addition help your organization to assess and configure third-party solutions for Windows PC simulation.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
Remote management cards give IT managers full control of a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a fault-tolerant company network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost off-site technical support. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Progent can help your business to understand the many subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security systems that protect a small office from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing network resources distributed across multiple physical sites and public and private clouds.
Small to middle size companies can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft Certified network consulting professionals. With Progent's economically priced IT support programs, small organizations can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small company networks world-class reliability, protection, and performance.
Progentís fault tolerant system consultants provide reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice connectivity, non-stop Internet interface design, high-availability data center support, and other fault-tolerant networking support to show your organization create a non-stop network for line-of-business applications. Progent has the knowledge and experience to design economical, high-availability networks by deploying the evolving library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a fully mirrored Internet interface and efficient network load balancing.
Progent's pricing policy is to bill for phone support and in-person visits by the minute. Consequently, you are invoiced only for received services. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for support services provided during normal working hours. Many support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large bills for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.