Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, teams and information. SharePoint provides a common location for your employees or clients to connect to, organize, distribute and manipulate useful data, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can help your organization to support your current SharePoint ecosystem or upgrade to the current version of SharePoint.
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect vital facets of IT like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange 2013.
Progent can provide the support of Microsoft-certified engineers as well as experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified data security professionals to help your business to evaluate the potential benefits of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent can provide cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise to help you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent’s Disaster Recovery/Business Continuity specialists offer extensive experience assisting small organizations to reduce network downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery engineers can help you to architect, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small support firms who provide minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The discipline of detailing and archiving service records allows more effective support and avoids a slew of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Progent can help you to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications such as Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
If your office network combines Sun Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your operating systems to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Sun Solaris and MS Windows coexistence assistance services include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, in-person technical support, and Help Desk services.
Small to middle size businesses can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small business networks enterprise-class availability, protection, and performance.
Progent provides national online help and consulting services for businesses that operate Apple macOS and OS X networks or whose information systems include a mix of Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X clients a variety of services such as desktop assistance, upgrading to the most recent edition of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting offers optimum leverage for your IT dollar by preserving client efficiency and limiting the hours billed for network analysis and repair. Advanced remote support tools and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or through a combination of telephone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help you with the toughest network issues.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to fix network issues before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has background with MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, security and productivity.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running on multiple venues with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran wireless professionals who can help you to assess the benefits of Ubiquiti’s UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi solution.
Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, guards against company data leakage, performs health monitoring, enables safe self service, and delivers a single control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist you with any aspect of designing, installing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
Progent's CISM-certified security consultants can help you safeguard your Mac network through expert services such as performing security tests, recovery from virus and worm penetrations, configuring firewalls, integrating secure remote and mobile access, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific goals of your corporate information system.
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and validate a DR/BC plan.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design custom mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into valuable insights into your business.
Cisco offers an extensive product line of routers that includes routers built to provide the security, performance, and reliability required by customers from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
Progent provide organizations of any size world-class network remote or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also offer security expertise for businesses ranging from the small office to the worldwide enterprise.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security plan, streamline network management, help with creating applications, and generate and test a DR/BC plan.
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, once workers were impacted by them. With the help of proactive, automated alerts and trend reports sent by MOM, Progent can now anticipate network troubles before they grow to be critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class service continuity, security and productivity.
DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize businesses a range of affordable solutions for replicating and restoring business-critical workloads including Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business information systems to create a high state of availability and disaster recovery readiness at a budget-friendly price.
For advanced project management support, Progent offers the services of senior IT experts with decades of background in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers adhere to leading practices to ensure that development or deployment projects are completed on time and within budget.
Progent's seasoned team of network consultants and subject matter specialists have extensive background providing remote and on-premises assistance for businesses of any size who need to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve technical issues that involve multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent provides budget-friendly remote expertise to assist you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major IT projects on time and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and operate Android phones securely and productively.
Progent offers national urgent phone support and consulting services for businesses who operate Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Remote technical support offers optimum leverage for your information technology dollar by extending client productivity and limiting the time charged for computer analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help with the most challenging system issues.
Progent's seasoned solution designers and programmers can assist your business to create enhancements to Microsoft GP/Great Plains that support the special requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also offer help with a range of software development technologies that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent provides nationwide online technical support and consulting services for businesses that run Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's experts offer Mac users a range of services including desktop assistance, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online IT help provides optimum leverage for your IT dollar by preserving user efficiency and limiting the time charged for computer analysis and repair. Advanced remote access technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In most of situations your network problems can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist with the toughest network issues.
Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated email infrastructure to lower capital expense and management overhead. You can configure Office 365 Exchange Online to host all your mailboxes, or you can set up a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, design a solution that fits your business needs and IT budget, carry out an efficient move from your existing Exchange organization to one that includes Office 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or on-premises integration and debugging support to assist your organization to design, implement, update, tune, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office layout, construction, and expected workloads.
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on background designing and integrating seamless, comprehensive business technology solutions. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background integrating business systems built on Microsoft platforms. This background assures you results in installing, managing, and troubleshooting network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Progent is a leading innovator in cost-effectively delivering enterprise-class network support to small businesses. Progent's achievement in addressing the network service requirements of the chronically underserved small company sector is the combined result of major technical and operational breakthroughs that have eliminated a great deal of the traditional costs out of administering IT service, injected unprecedented professional skill into the support system, and significantly streamlined the solution cycle.
Progent's Microsoft-certified consultants can assist you to automate desktop PC update and patch management by providing support for administration solutions such as Configuration Manager 2007, SMS 2003, and WSUS.
Microsoft Windows 8.1 is designed to run on devices from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, including its touchscreen support and iconic tile GUI, offer a broad range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help get your business up the learning curve with Windows 8.1 and show you how to gain significant competitive value from the product's many new and enhanced technologies.
Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises configuration and troubleshooting support to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your unique office layout, building structure, and anticipated network traffic.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by every staff member to every customer. The discipline of documenting and archiving support records results in more efficient support and eliminates a variety of typical misfortunes such as when a service customer is virtually held captive to a consultant who won’t release vital service information.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network initiatives on schedule.
Cisco Nexus switches are engineered to provide the speed, scale, uptime, cloud readiness, capacity, data protection and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite support services to help you to create an optimal network topology, set up pilot systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, set up proactive monitoring and alert systems, consolidate network resources by means of virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the powerful zero-downtime features incorporated into Cisco's Nexus products. Progent's consultants can also help you to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange components to reduce hardware costs and management hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your small businesses to evaluate the benefits of Exchange Online, plan a network topology that fits your business needs and budget, carry out a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
For advanced project management support, Progent offers access to senior IT professionals with decades of experience in technology management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients adhere to best practices to ensure that major projects are completed on schedule and on budget.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, reduces long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2003 support, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's Microsoft Premier engineers can provide world-class support for major deployments of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-location Exchange Server installations or updates and can supply local personnel to assist large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Progent’s Microsoft-certified consultants can help you to update your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of upgrading to 64-bit PC desktop computing, design an affordable migration process that reduces business disruptions, and provide economical, expert online help to assist your company to install 64-bit PC desktop operating systems and application programs on your existing computers.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity.
Progent can help you with any stage of Azure cloud migration including needs analysis, prerequisites assessment, system design, pre-production testing, implementation, centralized administration, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN connections so your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller products. Progent can provide expertise for physical and software-only wireless controllers and can help you to decide which version is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within office, warehouse, health-care or other venues where IT management requires portable phones that offer more control, security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and optimize many components of your wireless infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and on-premises support to help your organization build and maintain a Cisco wireless IP phone solution by providing services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Progent’s Help Desk Co-management service allows your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around the leading shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and powered by software first developed by Connectix, provides the power necessary to carry out server consolidation, application migration, and server isolation projects through virtualization techniques in an enterprise-ready IT environment with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in application programming and piloting, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can help your IT staff to evaluate and integrate MS Virtual Server 2005.
Progent's webinar training classes provide small companies the cost savings, ease, and versatility of online seminars and the proven training techniques of expert teachers who use sophisticated technology to simulate real-time, interactive learning environments. Progent offers webinar education for key desktop applications including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management solutions including MS Dynamics GP (Great Plains); as well as other top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can help you in any and all facets of your migration to Exchange Server 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based upon proven virtualization technologies that allow small companies with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's certified security staff can help you safeguard your Mac network through professional support offerings including running security tests, recovery from virus and worm attacks, configuring firewalls, implementing safe off-site and mobile connectivity, deploying automated programs for protection against viruses, spam, and malware, and developing a company-wide security strategy adapted for the specific objectives of your corporate network.
Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into cohesive environments with full sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class support to companies that rely on these technologies to maintain their strategic advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows environment.