Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, streamlined operations, enhanced system availability, and easier management. Common uses for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business goals. Progent can also assist you with planning, installing, administering and supporting sophisticated IT applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
The cluster feature set built into the high-end editions of MS Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and management of server clusters that provide greater levels of network availability, security, performance, and flexibility. New or improved features include automated cluster Validation, revamped setup and deployment, unified cluster management, redesigned cluster architecture for maximum availability, better protection and quorum structure, minimization of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist you evaluate the business benefits of Windows clustering, design and execute a deployment, train your IT staff to manage your failover clusters, provide ongoing consulting and support services, and produce and test a workplace recovery procedure.
SQL Server 2014 includes significant enhancements in key areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services that include system design, configuration, administration, troubleshooting, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security strategy, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
Progent offers three basic kinds of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients convenient access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to company performance. Progent's goal is to fix and not merely record problems.
Progent offers nationwide remote technical support and troubleshooting services for companies who operate Apple Mac networks or whose IT systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's experts offer Mac clients a range of IT services including desktop support, migration to the current version of OS X from earlier versions of Apple macOS and Mac OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote technical support offers maximum leverage for your IT dollar by preserving client efficiency and limiting the hours billed for computer repair services. Sophisticated online access tools and experienced service specialists and engineers allow Progent to solve most network problems without squandering time and expense by traveling to your site. In most of situations your network issues can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM certified security professionals to help with the most challenging network problems.
Progent can supply small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to improve business operations so they match better with your business goals. Your company can develop and install a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to assist your organization to plan, program, pilot test, install, manage, and debug applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Excel. Progent offers on-demand support to organizations who need a fast solution to a specific problem associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business applications built on Excel. Progent's cost-effective online training for Excel can be custom tailored to address the needs of individuals or teams.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's UNIX family consulting services offer small and mid-size companies and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-expert engineers can assist you to update your servers or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit processing, design an efficient upgrade strategy that reduces operational interruptions, and provide economical, expert online support to assist your company to configure 64-bit software and application programs on your existing hardware.
Progent offers affordable remote access to an Oracle MySQL RDBMS DBA or application programmer and can help organizations of any size to configure and manage MySQL in a dependable IT infrastructure that offers advanced speed, expandability, and security. Progent also has experience assisting companies port databases from Oracle to MySQL.
Progent can deliver a variety of low-cost remote and onsite support services to help your business to configure, administer, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet applications while enabling increased efficiency by making these resources accessible to legitimate remote or mobile users. ISA Server can protect business applications, services, and data throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, install, set up, and support Internet Security and Acceleration Server on your network so that your business benefits from a highly functional and economical balance of security, productivity, and speed.
Progent's consultants can assist you with every phase of Microsoft Azure migration such as needs analysis, readiness assessment, system design, pilot testing, deployment, centralized management, performance optimization, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so your users can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based services.
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's IT outsourcing services provide affordable network consulting for mid-size businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network technical services can reduce costs and eliminate risks, allowing network service budgets to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available system foundation for your critical Windows-based applications including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Progent's Technical Response Center offers national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone help and remote direct network access to troubleshoot and repair technical problems rapidly and economically. The scope of IT experience represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to competent experts as required. For urgent problems, the Technical Response Center endeavors to answer your request for support within one hour.
Progent can help you with any phase of Azure cloud integration such as requirements definition, prerequisites assessment, solution design, pilot testing, deployment, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN connections so your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based resources.
Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that combine physical IT assets as well as one or more public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering high-level consulting support online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Microsoft certified engineers can help your company to test Windows 7 to confirm application and driver compatibility and to check its speed and reliability running in your environment. Progent's consultants can also help you to evaluate the likely strategic value of adopting Windows 7. If Windows 7 fits your business strategy, Progent can assist you to design and implement a smooth deployment of Windows 7 from a an older release of Microsoft Windows.
Progent's certified Windows 2000 consultants can help you optimize the capability of your existing Windows 2000 Servers and can streamline network administration, offer tech support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a plan to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up test programs to reduce the obstacles associated with moving to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Progent offers fast remote support from Cisco CCIE networking consultants. Progent's CCIE engineers can connect to your network using powerful remote support utilities to provide quick and affordable troubleshooting and repair of urgent network infrastructure problems.
Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for deploying Microsoft SharePoint 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and integration expertise, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security plan that includes portal technology, and deliver maintenance and Help Desk support.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent can help small and mid-size companies to set up and debug video conferencing solutions to enable their telecommuters to collaborate productively with colleagues and customers.