Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Anaheim company to select the appropriate tools and follow best practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Anaheim, California companies to with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, data protection solutions, and unified management.

Data Protection for Telecommuters
Data Protection involves saving and restoring vital information in order to prevent data loss and reduce recovery time in the event of storage problems resulting from equipment issues, software glitches, human error, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoints. Progent offers quick online help from consultants knowledgeable about a broad range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and smartphones. Popular backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that call for a temporary switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist your business to create, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Anaheim, California business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    24/7 Specialists ProSight Phishing Protection

    Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.

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    Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers important new features as well as a revamped architecture. These improvements affect vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange Server 2013.

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    Progent can help businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.

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    Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a one-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting capabilities, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft consultants can assist your company to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server.

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    Progent can help you with any aspect of Azure cloud migration such as needs definition, readiness evaluation, system design, pilot testing, implementation, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based services.

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    The clustering technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, setup, and management of server clusters that offer greater levels of network dependability, protection, performance, and flexibility. New or improved features include cluster Validation, revamped setup and deployment, unified cluster administration, new cluster architecture for increased uptime, hardened security and quorum models, minimization of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the business benefits of Windows clustering, plan and execute a deployment, train your network support personnel to manage your cluster environment, deliver continuing consulting and technical help services, and produce and test a business continuity plan.

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    Progent has a long background delivering a full-spectrum of online IT consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing advanced online IT consulting and has delivered network solutions to organizations in every state. Remote support saves travel expenses and resolves problems more quickly than onsite service calls.

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    Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.

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    Our compensation structure is built on contribution, so similar to working as a freelance consultant, your income is directly tied to your work effort. Some of our support staff focus on quality of life and choose to work at an easy pace, using our self-determined schedule to follow individual enthusiasms such as hiking, motorcycle racing, skiing, surfing, vacations, or spending free time with relatives and friends. Others take advantage of the chance to earn big dollars through lots of effort and long days. Progent fully supports both sides of the spectrum plus any point in between.

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    Progent can assist small and medium-size companies to set up collaborative solutions to enable their teleworkers to engage in positive interaction with colleagues and customers.

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    DoubleTake/Carbonite Software publishes a family of products designed to deliver small companies a range of affordable solutions for backing up and recovering vital applications including Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company information systems to achieve a high level of fault tolerance and business continuity capability at an affordable cost.

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    The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that combine Mac with Windows computers with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows systems.

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    Progent can provide affordable remote and onsite support to help companies of any size to move any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's cutting edge AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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    The Progent Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.

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    Progent is one of the most expert information technology consulting companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the benefits of Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.

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    Progent's compensation structure is based on revenue sharing, so similar to being an independent contractor, your income is entirely driven by your work effort. Certain of our support staff stress quality of life and choose to consult at an easy pace, utilizing our flexible calendar to follow individual enthusiasms like mountain biking, car racing, skiing, surfing, vacations, or spending private time with relatives and friends. Others use the opportunity to earn big bucks through lots of effort and long days. Progent completely supports both ends of the spectrum plus everything in the middle.

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    Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless network architecture, select appropriate products, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless network security strategy that is well integrated with the security strategy for your entire corporate network.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to impact productivity.

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    Microsoft Windows Enterprise Directory demands significant field experience to configure optimally across a large corporation. Progentís Microsoft Certified consultants are skilled in planning, integrating, and troubleshooting sophisticated Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in online Active Directory systems, and repair of failed configurations of Active Directory and AD-associated programs.

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    Microsoft Windows Server 2008 represents an important step forward in making information networks more secure and available, simpler to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can help your company get the most from the improvements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, support, education, temporary staffing, monitoring, and security engineering services.

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    Progent's UNIX platform support experts offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you an easy one-stop source to show you how to create and manage a protected and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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