Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.
Progent locations in Southern California
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining mobile access to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Anaheim, California companies the expertise of BlackBerry-qualified professionals who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a current smartphone platform.
As the sophistication of small company IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has grown more difficult. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-qualified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and efficiently, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses an affordable solution for integrating BlackBerry products productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and control BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.
Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of BlackBerry smartphones, offering a centralized solution for controlling key jobs like device deployment, updates, and deactivation and offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.
BES Server offers a variety of security options starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits excellent flexibility in selecting degrees of protection to meet the special needs of your mobile environment. Progent's BlackBerry certified engineers can help you to choose powerful security features and enable them wirelessly. Examples of these over-the-air selectable security features include:
- Disable a smartphone
- Erase data from a lost or stolen BlackBerry device
- Disable Bluetooth
- Activate built-in protection against malware
BlackBerry BES Server also offers versatility in selecting ways to prevent mobile users from installing or executing unsafe or prohibited software. Progent can assist you to select protective techniques such as:
- List exactly which applications are allowed on the device
- Block third-party applications from allocating non-volatile memory on the smartphone
- Determine which functions third-party software can use on the BlackBerry smartphone
- Limit the kinds of access third-party applications running on the smartphone can initialize
- Block all third-party software from being loaded or executed on the smartphone
Expert BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver expert technical help to businesses in the Anaheim area or anywhere in the state of California. Progent's seasoned remote technical support team has helped businesses resolve computer problems and cut support costs in each state in the country and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers online assistance for a wide selection of issues associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange, managing BlackBerry BES Server, and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist your business to resolve a broad range of problems associated with synchronization, device detection, email reconciliation, web access, wireless connections, Instant Messaging, PC software installation, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist you to select and implement sensible security configurations.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.