Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for maintaining location-independent access to messaging, calendars, web-based applications, and other critical business information. Progent offers Anaheim, California companies support from BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout Orange County.
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Consulting and Technical Support for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in transit to provide optimum data protection. BlackBerry BES Server also streamlines a wide variety of vital administrative jobs ranging from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device software wirelessly
- Control user settings with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and manage BES Server's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Automatically track and analyze the integrity of your solution
Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Anaheim, California who want fast and economical help from a certified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran support team who have delivered network solutions to companies in every state in the country. (See Progent's client testimonials.)
Online support eliminates travel expense and lets engineers solve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration model and equipment match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to contact Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.