Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most popular solutions for maintaining mobile access to email, calendars, web applications, and other critical business data. Progent offers Anaheim, California companies the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has grown more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted in wireless transit to provide optimum security. BES Server also streamlines a broad variety of crucial management tasks that span from smartphone setup and updates to wireless security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified engineers can help you use RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry device software remotely
  • Control user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability architecture using VMware
  • Install BlackBerry smartphones remotely
  • Establish custom administration roles
  • Automatically track and analyze the integrity of your system

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist you to resolve a broad array of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, IM, PC application configuration, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, system design, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, processors and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.



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    If your company does not require urgent online support but you think you will require assistance with your information system soon, you can conserve time and expenses and ensure that the right expertise will be ready when you need it by contacting a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.

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    Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small company's production servers in an environment that gives the highest degree of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are based on proven virtualization technologies that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class reliability and an unprecedented degree of vendor independence.

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    Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Certified network support professionals. With Progent's economically priced network service programs, small organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business information systems enterprise-class availability, protection, and productivity.

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    Progent's Check Point firewall consultants can show you how to plan, configure, and administer firewall solutions built around Check Point Software NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also assist you support legacy Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.

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    Progent can deliver a broad range of cost-effective services to assist your business to install, integrate, repair, and administer workstations and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or online help for single machines or notebooks or work with you to plan and carry out a large-scale rollout of new or updated operating system platforms and applications. Progent can also supply engineers and technical workers to assist you to plan for and implement an office move or consolidation organized to produce the least possible disruption of your productivity.

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