Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful solutions for achieving mobile access to email, scheduling, web-based applications, and other critical business information. Progent can provide Anaheim, California businesses support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of RIM BlackBerry solutions has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.
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Progent offers consulting services and onsite technical support throughout Orange County.
Progent locations in Orange County
Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus, or Groupwise clients to send and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad selection of key management tasks ranging from smartphone configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to perform basic jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Update BlackBerry device firmware remotely
- Manage client configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BlackBerry's high-availability infrastructure based on virtualization
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and analyze the overall health of your BlackBerry system
Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide expert technical help to companies in the Anaheim area or anywhere in California. Progent's experienced online consulting team has helped businesses solve network problems and cut IT service expenses in each state in the country and established a large following of satisfied customers. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a wide array of issues related to BlackBerry software and devices including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.