Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once among the most successful products for maintaining location-independent access to messaging, calendars, web-based applications, and other critical business information. Progent offers Anaheim, California companies support from BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Consulting and Technical Support for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in transit to provide optimum data protection. BlackBerry BES Server also streamlines a wide variety of vital administrative jobs ranging from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user settings with BES Server's extensive selection of policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and manage BES Server's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and analyze the integrity of your solution

Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Anaheim, California who want fast and economical help from a certified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran support team who have delivered network solutions to companies in every state in the country. (See Progent's client testimonials.)

Online support eliminates travel expense and lets engineers solve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration model and equipment match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to contact Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can help you to restore your critical information.

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    Progentís data center IT services are intended for businesses with hardware housed at Internet Data Centers or data center colocation hosting sites and requiring on-demand on-premises service at the co-location site as well as off-site support from Microsoft and Cisco Certified experts. Progent offers a complete array of Internet Data Centers and data center and co-location consulting services including network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop configurations, defining and deploying layered security structures, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server cluster systems.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with replication to provide rapid, zero RPO disaster recovery between sites that are as far as 300km apart. Progent's roster of seasoned network consultants can help your business to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your DR solution to verify compliance with industry standards and government requirements.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Progent's Cisco CCIE wireless network experts offer remote or onsite configuration and troubleshooting services to help your organization to design, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific office design, construction, and expected network traffic.

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    Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.

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    SCCM 2016 and SQL Server 2016 Remote Consulting

    System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, allows safe self service, and offers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help you with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.

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    Cisco's security and remote access technology for small companies provide a complete line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and CCNP qualifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your business objectives.

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    Enterprise Active Directory Onsite Support

    For enterprises with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco system consultants can provide a range of network consulting services such as project management, SOX compliance, office relocations, enterprise security, system architecture, on-site or phone-based emergency support, and technical support for data center hosting facilities. A Progent IT architect can help you design a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help large corporations design, integrate and support major rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you configure Cisco products for connectivity solutions that combine basic, high-speed, integrated, and remote networking.

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    Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of all sizes to plan, deploy, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers occasional support for resolving particularly challenging issues, or full project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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    SQL Server 2016 Disaster Recovery Remote Consulting

    Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, availability, BOYD support, plus integrated BI. New features include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Project Server Time Reporting Installation support

    Progent's Microsoft-certified consultants offer in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of affordable remote consulting services following industry best practices to help businesses of any size to get all the benefits of this powerful platform. Support services available from Progent include system planning, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.

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    Progent's wireless site survey and predictive modeling help you to design, implement and troubleshoot a Wi-Fi network adapted to your facilities, providing your business a WLAN that delivers the coverage, performance, density, Quality of Service, security, and roaming capability your company requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to design and implement an efficient migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget.

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    Progent can help small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment expense. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.

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