Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful solutions for achieving mobile access to email, scheduling, web-based applications, and other critical business information. Progent can provide Anaheim, California businesses support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of RIM BlackBerry solutions has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their IT system.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus, or Groupwise clients to send and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad selection of key management tasks ranging from smartphone configuration and upgrades to wireless security and high availability.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry device firmware remotely
  • Manage client configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BlackBerry's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and analyze the overall health of your BlackBerry system

Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide expert technical help to companies in the Anaheim area or anywhere in California. Progent's experienced online consulting team has helped businesses solve network problems and cut IT service expenses in each state in the country and established a large following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide array of issues related to BlackBerry software and devices including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to offer customers economical ways to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's expert engineers can show you how to improve your network's e-mail infrastructure, security, reliability, throughput, and IT administration.

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    Progent's Microsoft-certified engineers can provide low-cost online and onsite help to implement your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded email system, train your IT staff and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and technical help. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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    Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity ecosystem that spans your on-premises and cloud resources and guards any user at any location with any device.

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    The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with planning, installing, administering and supporting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.

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    Progent's consultants can provide remote and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory requirements.

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    Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and IT consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include system planning, deployment, project management, on-site and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.

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    Progent's Cisco Meraki Wi-Fi access point consultants offer remote and on-premises support services to assist organizations of any size to plan, install, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their location or device.

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    Progent offers expertise for security analysis utilities including Microsoft Baseline Security Analyzer for running a variety of programmed network testing scans to identify possible security gaps. Progent has broad knowledge of security analysis tools and can help you to make sense of testing reports and respond effectively. Progent can show you how to design protection into your business processes, install scanning software, define and deploy a protected system environment, and recommend policies to maximize the safety of your IT system. Progent's security consultants are available to help you set up a firewall, implement safe remote connectivity to email and business applications, and integrate VPN. Progent's qualified security consultants can validate the protection of web software and can conduct comprehensive information security evaluations of enterprise-wide security to determine your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO.

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    Medium-size companies can derive all the advantages of Microsoft Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced IT service programs, mid-size organizations can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size business networks enterprise-class availability, protection and productivity.

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