Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular solutions for maintaining mobile access to email, calendars, web applications, and other critical business data. Progent offers Anaheim, California companies the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has grown more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout Orange County.
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Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted in wireless transit to provide optimum security. BES Server also streamlines a broad variety of crucial management tasks that span from smartphone setup and updates to wireless security and high availability.
Progent's BlackBerry-certified engineers can help you use RIM BlackBerry BES Server to perform basic jobs like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry device software remotely
- Control user and group configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Install and support BlackBerry's high-availability architecture using VMware
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Automatically track and analyze the integrity of your system
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist you to resolve a broad array of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, IM, PC application configuration, and Desktop Redirector.
As a leader in providing nationwide online consulting services for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, system design, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, processors and storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry consultant can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.