Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. Progent offers Anaheim, California companies support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Technical Support for BlackBerry BES Server
RIM's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in wireless transit to provide maximum security. BlackBerry BES Server also streamlines a wide selection of vital administrative jobs that span from smartphone configuration and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Control user configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability infrastructure based on VMware
  • Install BlackBerry devices remotely
  • Establish custom management roles
  • Automatically track and report on the health of your solution

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help you to select and implement appropriate security options.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management approach and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Exchange 2000 Upgrade Consulting

    Progent is one of the most experienced IT support companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses receive the full benefits of Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.

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    SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.

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    Progent's Cisco certified Wi-Fi consultants offer economical online and on-premises support for legacy and current Wave 2 Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless solutions that include indoor and outdoor/ruggedized Aironet APs.

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  • Microsoft Certified Partner Exchange 2013 Collaboration Remote Troubleshooting
    Top Ranked Exchange 2013 Collaboration Engineer

    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect key IT areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.

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    Email Block Lists Consultants

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver web-based control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

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    24-Hour SCCM 2012 Software Inventory Online Consulting

    Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).

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    SonicWall TZ350 Firewall Firewall Configure

    Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your business practices.

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    Progent can help small and mid-size organizations to configure efficient remote endpoint management and monitoring systems for maintaining endpoint devices used by work-from-home employees.

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    Professionals System Pilot Testing Lab

    Progent's Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.

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  • Exchange 2007 Edge Server Consultants
    Integration Support Microsoft Exchange

    Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the background to finish your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.

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  • Microsoft Access application development Consultant
    Oracle 11g Upgrading

    Progentís team of expert programmers, database architects, and project managers can assist enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and software programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with additional data sources like SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also can provide expertise with multiple web development tools and can assist businesses to create, expand, repair, or migrate web-based applications to utilize the latest advances in web technology.


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