Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent offers Anaheim, California companies the expertise of BlackBerry-premier experts who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a current mobile platform.
As the complexity of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for companies of any size, successful integration and support of BlackBerry technology has become more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses often resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
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Integration Services for BlackBerry BES Server
RIM's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, Lotus, or Groupwise users to transmit and receive emails that stay encrypted in transit to provide maximum security. BlackBerry BES Server also simplifies a broad variety of vital management tasks that span from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage user configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry BES Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's fault-tolerant infrastructure using VMware
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and analyze the integrity of your BlackBerry solution
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and equipment match your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
To get in touch with Progent about consulting expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.