Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. Progent offers Anaheim, California companies support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.
As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry products productively into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.
Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.
Progent locations in Orange County
Technical Support for BlackBerry BES Server
RIM's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in wireless transit to provide maximum security. BlackBerry BES Server also streamlines a wide selection of vital administrative jobs that span from smartphone configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Upgrade BlackBerry device software remotely
- Control user configurations with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure based on VMware
- Install BlackBerry devices remotely
- Establish custom management roles
- Automatically track and report on the health of your solution
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help you to select and implement appropriate security options.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management approach and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.