Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most popular products for maintaining anytime-anywhere access to email, scheduling, web applications, and other critical business information. Progent offers Anaheim, California businesses support from BlackBerry-certified professionals who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small companies an economical alternative for integrating BlackBerry technology productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and control BlackBerry devices across your company, define security policies that are right for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry wireless handsets, offering a single solution for handling critical jobs such as device installation, upgrades, and retirement while also offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange, Groupwise, or Lotus email platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server provides a wealth of security capabilities starting with advanced encryption of information transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of security to meet the specific needs of your company's environment. Progent's BlackBerry certified consultants can help your company to choose powerful security functions and activate them remotely. Examples of these wirelessly configurable security features include:

  • Disable a device
  • Wipe information from a lost smartphone
  • Disable Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers flexibility in determining how to keep BlackBerry users from installing or running unsecure or unauthorized programs. Progent can help you to select protective techniques like:

  • Specify exactly which programs are permitted on the device
  • Prevent third-party programs from using non-volatile memory on the BlackBerry smartphone
  • Determine which functions external software can access on the smartphone
  • Limit the kinds of connections external software running on the smartphone can establish
  • Block all external applications from being installed or run on the device

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Anaheim, California who want quick and economical access to an authorized BlackBerry consultant, Progent offers efficient remote help from a seasoned network support team who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional help in areas such as fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide range of issues concerning synchronization, device detection, messaging consistency, web access, wireless connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about engineering support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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    Dynamics GP/Great Plains allows you to grow and manage your company better by delivering easy access to strategic data and a rapid ROI. Microsoft Dynamics GP offers major business benefits including its ability to expand the presence of your company, manage your accounting, automate financial processes, unify processes throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase free cash flow. Progent can help you configure and maintain a robust, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP consultants to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains business management system.

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    Progent's Cisco-certified wireless technology consultants can assist organizations to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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    Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.

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    Progent can provide the expertise of certified engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

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    Configuration Manager automates application and device provisioning at scale, simplifies compliance settings management, inventories network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a common control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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