Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful solutions for achieving mobile connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Anaheim, California businesses support from BlackBerry-premier experts who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for businesses of any size, successful integration and support of BlackBerry technology has grown more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often resort to outside support professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, gives small companies an economical solution for integrating RIM BlackBerry technology productively into their information system.
Progent's experts can assist your company with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and thoroughly.
Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.
| City | Address | Phone | Link |
| Anaheim | 155 N Riverview Drive Anaheim, CA 92808 United States |
(657) 999-1717 | Anaheim Network Support Services |
| Huntington Beach | 17011 Beach Boulevard, Suite 900 Huntington Beach, CA 92647 United States |
(657) 464-2560 | Huntington Beach Network Support Services |
| Irvine | 2102 Business Center Dr Irvine, CA 92612 United States |
(562) 583-3336 | Irvine Network Support Services |
| Mission Viejo | 27201 Puerta Real, Suite 300 Mission Viejo, CA 92691 United States |
(949) 429-4589 | Mission Viejo Network Support Services |
BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications such a schedules, address books, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange messages and to IM-enabled applications through Microsoft Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-premier engineers can show you how to design, install, and maintain BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
Professional BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide prompt technical help to companies in the Anaheim region or throughout California. Progent's experienced remote technical support experts have helped businesses solve computer issues and reduce support expenses in every state in the country and established a substantial base of loyal clients. (Refer to Progent's customer testimonials.)
Progent offers remote help for a broad selection of issues associated with BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can also assist your business to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web access, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online technical assistance for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs at a minimum and, by dealing with issues quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security options.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry device clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration model and hardware products match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, server hardware and storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can assist you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
In order to contact Progent about engineering support for BlackBerry mobile wireless technology, phone