Anaheim At Home Workers Solutions Advisor
Solution Design, Implementation, Administration and Troubleshooting Consulting and Support Services
Expanding your remote workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Anaheim organization to select the appropriate tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Anaheim, California companies to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for an at-home workforce can be especially challenging if you must accommodate a combination of personal hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's experience providing online support for both outdated as well as modern IT products in remote office solutions allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authenticated remote workers to access IT assets situated at your corporate data center or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect client software for secure VPN tunneling for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and interact with a data center PC's desktop. This gives network managers more control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online consulting for integrating routers from a range of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically shared by an entire household and visitors, are commonly utilized by telecommuters to connect to their Internet router for work. This can create throughput and cybersecurity issues. Progent can help businesses to mitigate these problems by delivering services that include Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
- Internet access solutions impact the performance and reliability of connections between at-home workers and the company network. Vital processes may require redundant Internet connections in the event the normal connection fails. Progent can provide expertise for picking service providers, picking sensible service packages, and integrating fault-tolerant Internet access. See Internet access solutions.
VoIP Solutions for an At-Home Workforce
Expanding the corporate PBX system to include teleworkers is critical to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can help organizations of any size to plan or tune a telecommuter VoIP environment that provides the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations optimize their current Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and provide online configuration and troubleshooting expertise.
Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies enable online discussions, video conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies use multiple products to meet the needs of their various partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and enhance the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Teams and for additional Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of applications that create a consistent user interface for sharing data and ideas across multiple sites and on a wide selection of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange Server since their first releases and can help your company to tune these flagship collaboration platforms to maximize the productivity of your at-home workers.
SharePoint uses web sites to promote collaboration and knowledge sharing by providing policy-based delivery of data, workflow, and tools for searching through company-wide information silos. SharePoint enables you to build protected portals that permits remote workers to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint expertise, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, see deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to OneDrive, and co-workers anywhere can retrieve them securely via a web browser. Included with Microsoft 365, OneDrive enables home employees to co-edit files. Revisions made offline are synced when you reconnect to the Internet. For information about Progent's consulting services for Microsoft OneDrive, see Onedrive integration experts.
Public Cloud Integration Services for Remote Workers
Progent can provide affordable online support for enabling organizations to create, maintain and repair cohesive hybrid network architectures that include internal data centers, remote workers, branch offices, and public cloud resources. Progent can provide top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with public cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a popular family of cloud software and services that allows you to use infrastructure, servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure offers more than 100 cloud-based services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's expertise for Microsoft Azure, refer to Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity software and cloud-based services offered by subscription. Microsoft applications and services are provided in a selection of plans designed for users ranging from individuals and households to large corporations. Progent can provide quick and affordable remote contact with experts familiar with Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription bundles offered with Office 365 and deploy 365 applications for your remote workers in a way that delivers top business value. To find out about Progent's expertise for Microsoft Office 365, refer to Office 365 consulting support.
Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product line. Office 365 Exchange Online provides the advantages of lower spending for physical infrastructure, simplified management, on-demand scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has engineered Office 365 Exchange Online to run seamlessly with on-premises deployments of Exchange, enabling you to build hybrid information systems. Progent's certified Exchange consultants can provide occasional help to get you past tough technical bottlenecks and can also provide comprehensive project management outsourcing to make sure your remote workers have easy and safe access to your Exchange Online deployment. To find out Progent's consulting services for Exchange Online, go to Exchange Online configuration and support expertise.
Amazon AWS is a trailblazer in the public cloud computing market and is the industry's biggest source of cloud-based services. Progent offers rapid and economical online contact with cloud connectivity experts who can help your business to design, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist your company to create a high-uptime network model so your employees have a consistent computing experience whether they are working from your main office, a remote branch, at home, or on the move. For information about Progent's expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist you to scale your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your mission-critical applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent's consultants can assist your business to deploy virtual machines on GCP Compute Engine, design an efficient storage system with GCP Storage, and simplify access management for telecommuters with GCP Cloud Identity. Progent's consultants can also help your organization to use GCP's management tools to administer and track your Google Cloud ecosystem. To find out, visit Google Cloud Platform consulting support.
Help Desk Support for Telecommuters
A sudden, organization-wide changeover to a teleworker workforce, which might be driven by an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed internal Help Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's extensive team of online IT support experts along with world-class ticketing and follow-up software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC support from help requests to ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables teleworkers to monitor or revise the status of their active tickets, enter details, and upload screen captures and attachments. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to resolve advanced issues. For details, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables you to augment your existing Help Desk Call Center organization by sharing delivery of Call Center support transparently between your in-house support staff and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's shared Help Desk Call Center service is based on a collective support solution utilizing the number one professional services automation tool for handling service requests and ticketing, assigning responsibility, tracking progress, and producing reports. For information about how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver best-in-class IT support to your teleworkers, visit Progent's Call Center supplementation Services.
Cybersecurity for At-Home Workers
Teleworkers commonly use their own computers and work in a physically unsecured environment. This worsens their vulnerability to cyber threats and calls for careful deployment of firewalls, remote security monitoring, and the creation of security policies based on best practices. Progent's seasoned team of certified cybersecurity professionals can assist your organization to plan, deploy and manage a modern security environment that guards vital data in networks that include remote workers.
- Firewalls allow you to create a network that can be securely utilized by local users as well as by an at-home workforce, mobile workers, suppliers, customers, and the public. Next-generation firewall devices allow you to configure and control appropriate permissions to different groups of users and to scale your IT network and adjust your security profile as your company evolves and as network attacks become more complex. Progent supports both new and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, go to firewall configuration and support services.
- Online Endpoint Security Monitoring makes it easy to track the various devices used by at-home workers and either reject or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on every secured endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context to identify new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the network to contain the malware. Since the ProSight ASM software agent is autonomous, endpoint devices stay secure even if they are not connected to the Internet. For more information about ProSight ASM, go to remote endpoint monitoring for teleworkers.
- Security Audits can evaluate the vulnerability of your information system to all types of outside and internal security threats for a network that includes an at-home workforce. Progent can run online, automated security analysis scanning for quickly and affordably uncovering a broad range of security gaps that can be found via the Internet. Progent's endpoint security audit experts, which can be provided by security professionals with top credentials including CISM, ISSAP, and GIAC, can help your company to audit your operations and governance policies and assess your IT architecture to enable you to implement the highest level of protection for your telecommuters.
Data Protection for Teleworkers
The field of Data Protection covers backing up and recovering vital data in order to avoid data loss and minimize restoration time in case of storage system failures due to equipment issues, programming hiccups, operator mistakes, malware, or any other reason. Dependable data protection strategies can be particularly difficult to design and maintain in hybrid environments that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for remote workers must address multiple types of personally owned endpoints. Progent can provide fast remote help from experts familiar with a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate circumstances that require a quick switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity planning specialists can assist you to produce, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a unified environment for safeguarding critical information by controlling local, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and software. Managed endpoint devices can be personally owned or business owned. IT administrators managing the enrolled endpoint devices of teleworkers can use Intune to deploy and validate applications on managed devices, push updates and certificates, configure policies for permission to access information and resources, manage passwords, create VPN tunnels, determine how teleworkers share information, establish threat defense, ensure security compliance, and wipe corporate data from lost, stolen or decommissioned devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X endpoints. For details about Microsoft Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that helps network administrators to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual software delivery technology for access control, app management, and setup management of endpoint computers. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a one-time purchase. Key capabilities of Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all categories of devices, aggregated management reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. For details about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Expertise
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Security Consulting Alabama
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Progent’s Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts offer telephone help and online secure computer connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to qualified experts as required.
Google Cloud Compute Engine solutions Engineer
Consulting Services Google Cloud Backup
Progent can provide affordable online and on-premises support to assist organizations to migrate any portion of their core network resources to Google Cloud Platform services. This can save time and hardware costs and enable the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
24x7 Network IT Consulting
Emergency 24x7 Network Support Services
Remote continuous network monitoring, proactive alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent offers several RMM solutions available as low-cost service packages created to help you to detect and resolve a most network problems before they can impact your business.
ProSight Virtual Server Private Cloud Hosting Engineers
ProSight Private Cloud Services Consulting
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including reduced capital expenditures, savings on operational expense, better management focus, enterprise-class protection, enhanced availability, and regulatory compliance.
Skype for Business dial plans Consulting
Skype for Business PSTN Gateway Professionals
Progent's consultants can provide remote and on-premises expertise for organizations of all sizes to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business solution that meets government and industry standards.
Ubiquiti UniFi Controller Setup and Support
802.11ax Migration Consulting
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to configure, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Integration Firm Web Site
24-7 Web Site Development Companies
If you want to revamp your corporate web site, build internal webs for purposes such as HR or employee training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also help you build and manage a safe, robust server and communications network, including remote and wireless connectivity, to run your web solutions.
Cisco Network Management Technicians
Network Management Server Troubleshoot Expert
Progent's Cisco-Premier network management consultants can assist you to use Cisco's network management tools along with a variety of specialized third-party applications to build a complete network management solution in order to keep your environment operating reliably, fully utilize expensive resources, guard your data, revive rapidly from device breakdown or deliberate attacks, and enable you to expand or repurpose network resources sensibly and affordably as your company grows.
NetApp SnapMirror Technology Professional
NetApp MetroCluster Design Engineers
Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN storage environments efficiently based on leading practices.
Linux Technology Professional
24-7 NetBSD Computer Network Companies
Progent's UNIX family consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Integration Microsoft LCS Server IM
Live Communications Server Setup and Support
Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package featuring advanced security, seamless compatibility with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved operational efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, highly available IM platform. Effective deployments of Microsoft Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-certified consultants can provide the skill needed to realize all the benefits of Office Communications Server across your entire corporation.
SCCM 2012 Reporting Online Support
SCCM 2012 Reporting Consultants
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
IT Consulting Catalyst 9100 Series AP Management
Catalyst Wi-Fi Access Point Specialists
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
SCDPM 2012 Backup and Restore Consulting
Microsoft Expert SCDPM 2012 Security and Compliance Support and Help
Progent's Microsoft-certified consultants offer online or in-person support to assist companies of any size to design, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn problems, or full project management support. Progent can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
On-site Support Mac
Network Security Consultant Mac
Progent provides national remote phone support and troubleshooting services for businesses who run Apple Mac networks or whose information systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's experts offer macOS and Mac OS X clients a variety of IT services including desktop assistance, upgrading to the current edition of Mac OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and Apple iPad support, or migrating to Apple's iCloud. Remote network consulting offers optimum return for your IT budget by protecting user efficiency and limiting the time charged for network repair services. Sophisticated remote support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by going to your location. In most of cases your IT issues can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to assist with the toughest network problems.
Professional SharePoint application development
Cisco Experts VBScript programming Consulting
For help writing, enhancing, or troubleshooting applications for Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database architects, and software project managers can help make sure you get the job done on time and within your budget. Progent's experienced application programmers can provide cost-effective and expert online consulting for jobs as simple as creating Vidual Basic scripts for Office Excel or as large as rolling out line-of-business RDBMS applications based on SQL Server or Oracle.
ProSight domain management Technology Professional
Specialists network asset documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Microsoft LCS Server Specialist
Live Communications Server 2007 Professional
MS Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package featuring enhanced security, transparent integration with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and elevated business efficiencies, increased worker productivity, and stronger intellectual property security. MS Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer online and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement an efficient upgrade that will add significant strategic value to your information network
Support Microsoft LCS Server Instant Messaging
Open Now Microsoft LCS Server IM Network Consultants
MS Office Communications Server provides IM and Real Presence as part of a scalable, world-class solution featuring advanced protection, seamless integration with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide remote and onsite configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth migration that will add significant strategic value to your IT system
After Hours Cybersecurity Organizations Network Intrusion Detection
Security Information and Event Management Engineers
GIAC was established in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the network security capabilities addressed under GIAC certification such as auditing network security mechanisms, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Meraki Wireless AP Remote Support
24/7 Meraki Access Point Management Network Engineer
Progent's Cisco Meraki wireless access point experts offer remote and onsite support services to assist organizations of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Cisco Security Small Business IT Outsourcing Services
Cisco Remote Access Technical Services
Progent's Cisco-certified CCIE network infrastructure experts can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Office 365 Deployment Readiness Technology Consulting Services
Exchange admin center Computer Consultants
Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.
Ransomware Recovery Services
ProSight Network Management Outsourcing Professionals
Progent's ProSight family of managed IT services are geared to offer organizations who have minimal in-house IT support staffs with affordable access to world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate IT maintenance costs, smart automation of routine management tasks, ongoing adoption of new technology, graceful transition from older systems to modern solutions, improved alignment of information technology with business objectives, access to veteran IT consultants, and allowing management to focus on business issues rather than ever-changing information technology.
After Hours Computer Engineer Hybrid Exchange Online and Exchange on-premises
Engineer Exchange admin center
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Microsoft SQL Server 2019 Remote Consulting
Top Ranked Consultant Services SQL Server 2017
Progent’s Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Access Report Design
Delphi Development Company
For custom application creation, Progent can supply programming consultants to produce business applications in areas such as eCommerce, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Independent CRM Consultant Telecommuter Job
Independent Cisco Consultant Work At Home Job
Progent's Experts Group offers support in key fields including Macintosh networking and applications; Support for Linux-based, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized application support; Chief Information Officer, management information analyst, and project logistics outsourcing; Special program development and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and integration; SQL management and performance consulting; Business information consulting; and Telecom architecture consulting.
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