Anaheim Work at Home Employees Configuration Advisor
System Design, Implementation, Management and Call Center Consulting Services
Expanding your telecommuter workforce may have a significant effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to design, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Anaheim organization to pick the right tools and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide services ranging from on demand guidance for helping you over occasional technical roadblocks to full project management to help you carry out business-critical initiatives.
Progent can assist Anaheim, California companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home workforce can be particularly challenging if you must manage a mix of worker-owned hardware like PCs and laptops, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online support for both legacy as well as current IT products in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making essential updates. Services available from Progent to assist you to implement a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to establish a safe connection for authenticated remote employees to use IT resources located at your company datacenter or in a public cloud. Progent can help you to configure and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a remote PC's desktop. This technology provides IT managers substantial control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent offers top-tier remote consulting for deploying routers from all major vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by families and guests, are commonly utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to mitigate these issues by providing expertise like Cisco Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless AP setup assistance.
- Internet access methods impact the performance and reliability of connections between telecommuters and the corporate data center. Line-of-business applications may demand backup Internet connections in case the primary connection fails. Progent can provide guidance for identifying Internet service providers, picking sensible bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet access integration services.
IP Voice Solutions for Teleworkers
Expanding the company phone environment to include telecommuters is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can assist businesses of any size to plan or tune a remote IP voice service that delivers the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their current Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
- Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and provide as-needed integration and troubleshooting expertise.
Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent can help you to manage your existing conferencing ecosystem and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to optimize your WAN architecture to run them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful ecosystem of applications that create a consistent user experience for exchanging information throughout multiple sites and on a wide range of endpoints. Progent has provided online consulting support for SharePoint and Exchange since their initial publication and can assist your company to configure these critical collaboration products to optimize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams can support chat, video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for delivering its full range of capabilities. For additional information about Progent's consulting services for Microsoft Teams, visit solution design and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint uses web sites to facilitate collaboration and information sharing by offering policy-driven delivery of data, business processes, and tools for searching through company-wide information silos. SharePoint enables you to create secure portals that allows remote workforce to view and edit consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, go to planning and configuration consulting for Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers can share them securely via a browser. Provided with Microsoft 365, OneDrive enables remote employees to co-author files. Edits made offline are automatically uploaded when you reconnect to the Internet. For information about Progent's expertise for OneDrive, go to Onedrive integration experts.
Public Cloud Integration for Remote Workers
Progent can provide fast and affordable remote assistance for helping organizations to build, manage and troubleshoot cohesive network architectures that incorporate physical data centers, remote workers, branches, plus cloud resources. Progent can provide top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers fix problems with cloud access, authentication, and security.
Azure is a popular platform for public cloud services that allows you to utilize IT infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure features over 100 services services including hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure for telecommuters by setting up and debugging firewalls and VPN IPsec tunnels. For information about Progent's expertise for Microsoft Azure, see Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's popular suite of business productivity applications and cloud-based services available on a subscription basis. Office apps and cloud services are provided in a variety of bundles intended for customers ranging from students and small offices to large corporations. Progent can provide quick and affordable online access to experts knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to assess the various subscription bundles offered with Microsoft 365 and deploy 365 applications for your at-home workers to achieve maximum business value. To find out about Progent's support services for Microsoft 365, visit Microsoft 365 consulting services.
Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the benefits of reduced spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has engineered Exchange Online to operate smoothly with local deployments of Exchange, enabling you to build hybrid cloud/onsite networks. Progent's Exchange experts can provide occasional assistance to guide you past tough IT bottlenecks and can also provide comprehensive project management outsourcing to make sure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online environment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, see Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's biggest source of cloud services. Progent can provide rapid and economical online access to cloud connectivity experts who can help your business to design, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture so your users have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud is a popular suite of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your business to expand your existing IT resources with the Google Cloud, and Progent's database experts can show you how to make your critical apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline identity control for at-home workers with Google Cloud Identity. Progent's consultants can also help you to utilize GCP's unified management technology to control and track your GCP environment. For details, go to Google Cloud Platform consulting services.
Help Desk Call Center Support for Telecommuters
A fast, organization-wide switchover to a from-home workforce, which might be the result of an epidemic or as a component of a disaster recovery/business continuity plan, can overstretch even a high-performing internal Support Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services utilize Progent's nationwide team of online IT support specialists combined with world-class ticketing and follow-up technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 desktop technical support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to track or revise the status of their active tickets, add information, and upload screenshots and relevant files. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical service rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to deal with advanced issues. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Augmentation Service enables your company to augment your existing Help Desk Call Center staff by splitting delivery of Call Desk support services seamlessly between your regular IT support organization and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a collective support solution based on the number one PSA platform for managing help requests and ticketing, assigning ownership, monitoring progress, and generating reports. For details about how Progent's Help Desk Call Center Augmentation Services can enable your business to provide best-in-class IT support to your telecommuters, go to Progent's Call Center supplementation Services.
Security for Remote Workers
Work-from-Home (WFH) staff members typically use their own devices and usually operate in an unsecured physical environment. This multiplies their vulnerability to malware attacks and requires judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the development of security policies based on best practices. Progent's veteran team of cybersecurity solutions consultants can help your business to design, deploy and manage a compliant cybersecurity solution that protects critical information resources in environments that incorporate an at-home workforce.
Firewalls allow companies to build a network environment that can be securely accessed by on-premises users as well as by at-home workers, mobile workers, vendors, customers, and other stakeholders. Modern firewall appliances permit you to assign and control appropriate access rights to various classes of users and to expand your network and modify your cybersecurity posture as your business evolves and as network attacks become increasingly sophisticated. Progent supports both new and older security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration services, refer to firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it easy to track the disparate computers utilized by telecommuters and either reject or spot and mitigate modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to identify new threats on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the targeted endpoint device from the corporate network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, visit remote endpoint monitoring for an at-home workforce.
Progent's Duo MFA Service Plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a secured application and enter your password you are requested to verify your identity on a device that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used as this added means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate several validation devices. For details about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the exposure of your information system to all types of outside and internal security attacks for a network that includes telecommuters. Progent can run remote, automated security inventory scanning for quickly and affordably detecting a wide variety of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security experts with advanced credentials such as CISM, ISSAP, and GIAC, can help your business to audit your processes and policies and assess your IT architecture to enable you to implement top-level security for your telecommuters.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that can deliver automated testing of your at-home environment and your internal and perimeter networks so you can uncover, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. Progent's pentest experts can help you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also help you to harden your network security and can assist you to design and implement a unified cybersecurity strategy that streamlines management and provides maximum cyber defense for on-premises, cloud-based, at-home, and perimeter IT assets. To find out more information about Progent's vulnerability analysis services powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing critical areas to concentrate on for protecting an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection involves saving and restoring vital data in order to prevent data loss and reduce restoration time in case of storage system failures resulting from hardware breakdowns, programming glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that combine in-house data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for at-home workers must address multiple types of user-owned endpoints. Progent can provide fast online access to experts knowledgeable about a wide array of platforms for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that require a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to create, document and validate a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite computers. Endpoint Manager offers a centralized environment for protecting corporate data by controlling local, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and software. Managed endpoint computers can be user owned or company owned. Network admins managing the endpoint computers of at-home workers can utilize Intune to provision and authenticate applications on managed devices, push patches and certificates, set up policies for permission to access information and networks, set passwords, establish VPN connections, determine how telecommuters share information, establish threat protection, ensure security compliance, and delete corporate data from lost, stolen or deactivated devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS endpoints. For details about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your at-home workers, refer to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that helps network managers to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a perpetual license. Key capabilities of Workspace ONE include fast remote deployment of new laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of devices, unifies reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based services. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Anaheim, California business, call
An index of content::
Questions about Telecommuting Network Consultants Work From Home Job
Q and A about Cisco Engineering Contractor Job
To see replies to common enquiries about being a consultant at Progent, visit Employment at Progent FAQs.
Online Help Cisco Firepower AVC
Cisco Firepower 2100 Series Firewalls Support and Help
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.
System Center 2016 and Intune Integration
System Center 2016 Hybrid Cloud Integration Information Technology Consulting
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Excel PivotTable Outsourced Programming
Microsoft 365 Excel and SharePoint Specialists
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of online support services to assist you to plan, program, test, install, manage, and debug business applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your existing Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent offers on-demand support to clients who need a fast fix to a specific issue related to Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the special requirements of individuals or groups.
Enterprise Project Management Consultants
24 Hour Consultants Project Management
For advanced project management assistance, Progent offers the services of veteran IT experts with decades of background in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to best practices to make sure major projects are successfully completed on schedule and on budget.
Flexential Tampa Colocation Center Consulting
Flexential Tampa Internet Data Center Services
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of IT experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist you to design and execute a move to the Flexential data center by providing services such as designing system configuration, specifying hardware components, system configuration and validation, troubleshooting, setting up online network management, and training your network staff.
Fortinet 4000 Series Firewalls Consultants
Support Services Fortinet FortiManager
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet security appliances to protect your IT resources at the enterprise edge, within the data center core, at branches, and in the cloud.
Consulting ISA Server
Internet Security and Acceleration Server Network Consultants
Progent's Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Work at Home Cloud Integration Consultant Services
Remote Support Remote Workforce Cloud Integration
Progent can help small and mid-size companies to provide their home-based workers with seamless integration with cloud resources.
Spora ransomware hot line Consultant
MongoLock ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Troubleshooting iPhone and Windows 8.1 integration
iPhone and Windows Server integration Network Consulting
Progent can provide affordable remote assistance to assist your business to design, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or support a highly available, protected and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.
SMS Server 2003 Migration Help and Support
SMS Migration Support and Setup
Systems Management Server offers extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and policies to manage handheld computers and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes standards, procedures and technologies to keep your IT network safe.
Consultant Google GCP Cloud Storage integration
Google Cloud VPN Consult
Progent offers cost-effective online and onsite support to help organizations of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
ASP.NET Integration Companies
24-7 .NET IoT Developer
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications quickly and affordably.
Consulting WannaCry ransomware recovery
24x7 LockBit ransomware recovery Engineers
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Consultancy Infor SyteLine CloudSuite Financial Analysis
Infor SyteLine CloudSuite Process Improvement Consultancy
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service organizations to manage complicated supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Outsourcing Microsoft Exchange 2000
Microsoft Exchange Professionals
Progent is one of the most qualified network support companies for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Cisco Engineering Openings
Freelance Network Consultants Open Positions
Progent is seeking a variety of on-staff workers such as motivated Microsoft Certified Systems Engineers; network experts with Cisco CCNP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless integration, non-stop systems, disaster recovery solutions, data protection, and virtual servers. Progent is also seeking workstation support experts, remote troubleshooting specialists, and CISSP or CISA certified security professionals. We are also seeking experienced managers who can perform efficiently in our high-growth, virtual office environment. Progent works with freelance professionals who have proven expertise and hands-on experience in high-demand IT areas outside Progent's primary service concentration. Progent's Experts Group includes contractors who can provide consulting and programming services for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in areas like telecommunications, web design, EDI, eCommerce, or dbm programming. Independent consultants certified by us cooperate with our in-house professionals to provide end-to-end IT services for small business networks.
Microsoft GP/Great Plains Configuration
After Hours Microsoft Financial Software Computer Engineer
Dynamics GP 2010 accounting is a comprehensive business management and analytics platform that integrates data and operations across your business, communicates seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a reliable, protected server and network environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.
Microsoft Windows 10 Migration Consultant
CISA Certified Security Expert Microsoft Windows 10 Upgrade Computer Specialists
Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration support for Windows 10 available from Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, automated deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and users, and post-migration consulting support.
Fault Tolerant Email Network Consulting Firms
24/7/365 Microsoft Exchange 2010 Network Support Consultant
Progent's Microsoft-certified professionals average over a decade of background providing unified communications solutions for customers ranging from small offices to large corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement remote and wireless email connectivity. Progent's Microsoft Exchange support services can help you in planning and implementing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides integration help for Windows 10 and Windows 11 desktops running Outlook and can show you how to configure Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Altaro Microsoft 365 Total Mailbox Backup Integration
Hornetsecurity Altaro 365 Total OneDrive Backup Specialists
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Consultants Email Scoring Thresholds
Top Email Policy Management Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter.
Top Ranked Online Support System Center 2016 Virtual Machine Manager
SCOM 2016 Consultant Services
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT support programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks world-class availability, protection, and productivity.
Cisco Solution Providers
Cisco Remote Access Computer Consulting Services
Progent's Cisco CCIE-certified networking consultants have extensive experience assisting ISPs to design, implement, manage, optimize, and debug high-availability, extensible connectivity environments appropriate for public networks.
24x7 Windows 11 Training Consultant
Remote Microsoft Windows 11 Configuration Manager Consult
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 including Microsoft 365 solutions, mobile management, at-home workforce connectivity, data and identity security, centralized deployment, and Help Desk support services.
SonicWall NSA 4650 Firewall Security Auditing
SonicWall NSA 9450 Firewall Cybersecurity Companies
Progent's SonicWall firewall experts can help you configure, maintain, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your business processes.
Small Office Network Designers
Microsoft Experts Small Office Computer Support Firms
Progent delivers the services of Microsoft and Cisco-Certified network consulting experts to offer clients economical alternatives to help companies maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to nationwide enterprises, Progent's network consultants can assist you to improve your information system's e-mail infrastructure, protection, availability, throughput, and IT administration.
24 Hour BlackBerry Email Consultants
BlackBerry BES Server Help and Support
Progent can provide the services of RIM BlackBerry-premier consultants who can help small companies to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry expert and minimizing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, offers small and mid-size companies an efficient solution for incorporating BlackBerry technology productively into their information network.
Consulting Services Ubiquiti UniFi Wave 2 WiFi access point
Ubiquiti WiFi management Specialists
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed across multiple sites with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to assess the benefits of UniFi technology for your environment and help you to design, deploy, manage, and maintain your UniFi solution.
Meraki MR62 Access Point Remote Support
Meraki Access Point Management Remote Support
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and troubleshooting services to assist your organization to design, configure, manage, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help your organization to design and implement hybrid environments that combine on-premises and cloud-based services and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.
Juniper Junos J-Web Evaluation
Juniper Junos Network and Security Manager Technical Support Services
Progent's Juniper-authorized network engineer can assist your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to current versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to help your business to simplify the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage environments that incorporate a combination of Juniper's software platforms.
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