Anaheim Teleworkers Connectivity Consulting and Support
Solution Planning, Integration, Management and Help Desk Consulting Experts
Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Anaheim organization to pick the right tools and adhere to leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent offers services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can help Anaheim, California companies to with any aspect of building a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required to support an at-home workforce can be particularly complex if you must manage a combination of worker-owned equipment such as PCs and laptops, Internet routers, and wireless appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing remote help for both legacy and modern technologies in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Services available from Progent to help you to create a productive work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a secure tunnel for authenticated remote employees to use IT assets located at your corporate data center or in the cloud. Progent's consultants can assist your company to deploy and manage VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a remote computer's desktop. This technology provides network managers more control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide top-tier remote consulting for setting up home routers from all major manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by families and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause performance and cybersecurity problems. Progent can assist you to mitigate these problems by providing expertise that include Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi AP integration help.
- Internet connectivity methods impact the performance and availability of connections between telecommuters and the corporate network. Vital processes might require redundant Internet access in the event the normal connection fails. Progent offers expertise for identifying ISPs, choosing appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet connections. Refer to Internet connectivity solutions.
IP Voice Solutions for Telecommuters
Expanding the company phone system to include telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of all sizes to plan or tune a remote VoIP service that delivers the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations optimize their current Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. CUCM manages other mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and deliver on-demand deployment and debugging expertise.
Voice/Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from leading technology companies support virtual discussions, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use a mix of products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's support services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to optimize your WAN architecture to run them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful environment of productivity apps that create a consistent user interface for exchanging information throughout a corporate network and on a wide range of endpoint computers. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can assist businesses to tune these flagship collaboration platforms to maximize the productivity of your remote workers.
SharePoint uses web sites to facilitate collaboration and information sharing by providing policy-driven delivery of content, workflow, and utilities for searching through company-wide information silos. SharePoint allows you to create protected portals that enables remote workers to view and edit aggregated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, visit SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, go to planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud storage service, similar to GoogleDrive. Remote workers can store files to OneDrive, and co-workers anywhere can share them securely through a browser. Included with Office and Microsoft 365, OneDrive enables remote employees to co-edit files. Revisions made offline are automatically uploaded when you go back online. To learn about Progent's expertise for OneDrive, visit Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent offers advanced online assistance for enabling organizations to create, maintain and repair integrated network architectures that combine internal data centers, telecommuters, branch offices, plus public cloud services. Progent can provide top-tier consultant for all types of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters fix problems with public cloud access, identity, and security.
Azure is a leading platform for public cloud software and services that allows you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Microsoft Azure offers over 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure Active Directory, and design backup and recovery systems with Azure Backup. Progent can also show you how to create secure access to Azure for telecommuters by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's support services for Microsoft Azure, go to Microsoft Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of business productivity software and cloud services available by subscription. Microsoft applications and cloud services are marketed in a variety of plans intended for users ranging from students and small offices to major corporations. Progent can provide fast and easy remote access to consultants knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the various subscription bundles available for Microsoft 365 and deploy 365 applications for your teleworkers to achieve top business value. For details about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting support.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Exchange Online provides the benefits of lower spending for physical infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with cloud computing. Microsoft has engineered Exchange Online to operate smoothly with local deployments of Exchange, enabling you to create hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional help to get you past tough IT roadblocks and also offer end-to-end project management services to make sure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's consulting services for Exchange Online, go to Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the industry's biggest provider of cloud-based services. Progent offers rapid and affordable online contact with cloud integration consultants who can assist your business to plan, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist your company to build a high-availability network architecture so your employees have a productive computing experience regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud (GCP) is a popular collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your existing IT assets with the Google Cloud, and Progent's database experts can help you make your key applications cloud ready so your remote workers can take full advantage of Google Cloud services. Progent's consultants can assist your business to deploy virtual machines on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and simplify identity control for at-home workers with Google Cloud Identity. Progent's consultants can also help your business to use GCP's unified management technology to administer and track your Google Cloud environment. For information, refer to Google Cloud Platform (GCP) consulting expertise.
Help Desk Services for Remote Workers
A fast, company-wide switchover to a from-home workforce, which could be the result of a pandemic or as an element of a business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services allow businesses of any size to outsource or supplement their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of remote IT support experts combined with world-class trouble ticketing and follow-up technology to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from help requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables teleworkers to check or update their current trouble tickets, add information, and append screen captures and attachments. Desktop support services are provided at a significant discount off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex problems. For details, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Supplemental Service enables you to expand your current Help Desk Call Center organization by splitting responsibilities for Call Center support services seamlessly between your in-house support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's co-managed Help Desk service uses a collective support model utilizing the leading PSA platform for handling service requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. For details about how Progent's Help Desk Supplementation Services can enable your company to provide world-class technical support to your teleworkers, see Progent's Support Desk supplementation Services.
Cybersecurity for At-Home Workers
Work-from-Home staff members commonly use their personal devices and usually work in an unsecured physical area. This situation multiplies their vulnerability to cyber threats and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of security policies based on leading practices. Progent's seasoned roster of data security solutions experts can assist your business to design, implement and maintain an effective security solution that guards critical information resources in networks that incorporate remote workers.
Firewalls allow companies to create a network environment that can be securely accessed by local users as well as by an at-home workforce, mobile employees, suppliers, clients, and the public. Next-generation firewall devices allow you to configure and control different access rights to various classes of users and to expand your IT network and adjust your security as your business evolves and as cyber threats become increasingly sophisticated. Progent works with both current and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall configuration expertise, visit firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it easy to watch over the various devices utilized by at-home workers and either reject or identify and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint device, monitoring all activity and using state-of-the-art machine learning from SentinelOne to identify new attacks at inception. When an attack is discovered, ProSight ASM immediately isolates the targeted endpoint from the corporate network to quarantine the threat. Since the ProSight ASM software agent is autonomous, endpoint devices stay protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured online account and enter your password you are requested to confirm your identity via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this added form of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate several verification devices. To find out more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication services for remote workers.
Security Audits can evaluate the vulnerability of your information system to all classes of external and local security threats for an environment that incorporates remote workers. Progent can run online, automated security inventory scanning for rapidly and affordably detecting a wide variety of security holes that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security experts with advanced certifications such as CISA, ISSAP, and GIAC, can assist you to audit your operations and policies and assess your WAN infrastructure to enable you to design the highest level of security for your telecommuters.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about key things to focus on for securing a network that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
The field of Data Protection involves backing up and recovering critical information in order to prevent data loss and reduce recovery time in the event of storage problems resulting from equipment issues, programming hiccups, operator error, malware, or any other reason. Dependable data protection strategies can be especially challenging to design and maintain in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must address diverse types of user-owned endpoints. Progent can provide fast online help from experts familiar with a broad range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that call for a rapid changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity consultants can help you to develop, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager offers a centralized platform for protecting corporate information by controlling on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and software. Managed endpoint devices can be user owned or business owned. IT administrators managing the enrolled endpoint computers of teleworkers can use Intune to provision and validate applications on devices, push patches and certificates, set up rules for permission to access information and networks, set passwords, establish VPN connections, determine how teleworkers share data, set up threat defense, ensure compliance, and erase corporate data from lost, stolen or deactivated devices. Intune can be used with iOS, Android, Windows, and macOS/OS X computers. For information about Intune and how Progent can help you to use this platform to manage the endpoint devices of your teleworkers, refer to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM product that helps network administrators to keep offsite endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual application delivery platform for identity control, application management, and setup management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment via a one-time purchase. Top capabilities of Workspace ONE include rapid over-the-air deployment of new notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based products. To learn about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Anaheim, California organization, phone
An index of content::
Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Consulting
Outsourcing Wireless Site Survey
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi LAN optimized for your environment, offering your business a WLAN that delivers the coverage, speed, density, QoS, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and debugging an operational wireless network.
Microsoft Configuration Manager Network Providers
Workspace ONE Endpoint Management Small Business Computer Consulting Group
Progent's Microsoft-certified engineers can help you to streamline desktop update and patch management by delivering support for management platforms like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
24 Hour VPN Professionals
Outsourcing Cisco VPN
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to evolve with your changing business requirements. Progent's Cisco-Premier network experts are familiar with Cisco's complete line of products targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Windows 2000 Technical Support
Microsoft Certified Expert Windows 2000 Server Consulting
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2000 Servers and can streamline system administration, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot programs to eliminate the obstacles involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
SQL Server 2019 Analysis Services IT Consultant
SQL Server 2019 Always On Outsourcing
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and onsite consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a cohesive information management system.
Cisco Planning Designer
Cisco Remote Access Computer Service
Progent can provide rapid online access to Cisco CCIE networking consultants. Progent's CCIE experts can connect to your environment using powerful remote diagnostic utilities to deliver fast and affordable troubleshooting and remediation of urgent network infrastructure issues.
SQL Server 2016 R Services Online Troubleshooting
SQL Server 2016 and VMWare Computer Consultants
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security, availability, BOYD integration, plus built-in BI. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help businesses of any size to configure, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Microsoft LCS Server Instant Messaging Professional
Online Troubleshooting Microsoft LCS Server 2007
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring advanced security, seamless compatibility with additional Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased individual productivity, and stronger IP protection with this simple-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the benefits of Office Communications Server throughout your entire corporation.
Exchange 2019 Edge Transport Server Computer Consulting
Exchange 2019 and Windows Server 2019 Consultant
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Microsoft Access software development Professional
Microsoft Office Access Contract Programmer
Progent can provide affordable online support for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar training for Access programming and DBA services.
Urgent Network Troubleshooting Consulting
IT Consultants Network Performance Troubleshooting
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require important software patches, or isolating performance problems.
64-bit Upgrade Integration
64-bit Server IT Services
Progent's Microsoft-premier engineers can assist you to enhance your servers or workstations from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit processing, plan an efficient upgrade strategy that reduces business disruptions, and deliver economical, professional remote support to assist your organization to configure 64-bit operating systems and applications on your existing computers.
Open Now ProSight Reporting Remote Infrastructure Management Information Technology Consulting
ProSight Reporting Remote Network Infrastructure Management Integration Services
File summary_ProSight-Reporting-for-Ticketing-and-Network-Monitoring-Apps.htm.asp does not exist
Microsoft SQL Server Network Outsource
Engineer SQL
SQL Server 2005 delivers indispensable, familiar tools to computer experts and information workers, lessening the difficulty of creating, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Remote Support Services Mac Security Audits
Mac and Cisco PIX Firewalls Consulting
Progent's CISM-certified security consultants can show you how to secure your Mac network through professional support offerings including performing security tests, recovery from virus and worm attacks, setting up firewalls, integrating safe remote and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the specific objectives of your corporate network.
Urgent Fault-tolerant Load Balancing Support
Support and Help Cisco Content Distribution Manager
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced program, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Data Center Colocation Online Troubleshooting
Colocation Consulting Services
Progent's colocation center support services are intended for businesses with hardware located at IDCs or data center co-location hosting sites and in need of on-demand on-site help at the colocation site plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a complete range of IDC and data center and co-location support services such as system topology analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, design and deployment of non-stop systems, architecting and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage cluster systems.
Top Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration IT Services
Catalyst Wi-Fi 6 AP Management IT Services
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP consultants can provide affordable online and onsite help for Catalyst Wi-Fi 6 wireless access points.
Network Security Auditor Information Assurance
24/7 Network Intrusion Detection Consulting
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security experts. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with any of the network security services covered under GIAC accreditation including evaluating infrastructure vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Juniper Junos Configuration Firewall Support
Juniper Junos Management Network Consultant
Progent's Juniper Networks-certified network consultants can help you to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable your business to streamline the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
Microsoft Windows 2000 Specialist
Network Consultant Microsoft Windows 2000
Progent's certified Windows Server 2000 consultants can provide network support and IT consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server integration, update, and troubleshooting offerings include network planning, deployment, documentation, on-site and remote technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Urgent Support and Setup Comprehensive Event Management
Operations Manager Help and Support
Progent offers a variety of IT service bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and system management product that tracks the reliability, throughput, and security of your network and isolates incipient troubles before they can bring down your network. With Progent's economically priced network support packages, small companies can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
UNIX, Windows Professional
Microsoft Certified Solaris with Windows Engineer
If your business operates a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can help your entire organization in a wide range of security topics including security management procedures, security design and strategies, access management systems and methodology, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM and CISSP define the core competencies and worldwide standards of knowledge that network security professionals are required to possess. These certification give IT management the assurance that consultants who have achieved their CISA or CISSP certification have demonstrated the experience and theory to offer effective security support and engineering services.
Online Troubleshooting Microsoft Exchange 2016 Migration Planning
Exchange Server 2016 Upgrade Integration
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft System Center Operations Manager Troubleshooting
Remote Consulting Microsoft Operations Manager
Remote continuous monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of any size can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical services designed to assist your company to identify and resolve a an array of IT network issues before they can hurt your business.
Top Rated Router patch management Consultant
Network infrastructure patch management Engineer
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, endpoints printers and scanners, infrastructure appliances like switches and wireless APs, and IoT devices like sensors and robotics.
Technical Consultant Windows 10 Installation
Integration Microsoft Windows 10 Evaluation
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and administration, network design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing consulting support.
Lync Server 2013 security Technology Professional
24/7 Specialist Lync Server 2013 and SharePoint
Lync 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Windows 7 Upgrade Professionals
Cisco Microsoft Windows 7 Migration Network Engineer
Progent's Microsoft certified engineers can assist you to test
Windows Server 2019 Integration Services
Windows Server 2019 upgrade Network Engineer
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Hornetsecurity Altaro 365 Total Backup Integration Support
Integration Support Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
5500 Wireless Controller Network Consulting
Computer Consultants 8540 wireless controller
Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
QuickBooks Pro Consultant
Help and Support Microsoft Dynamics SL
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific company needs. Progent's Microsoft consultants provide expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, corporate-wide information sharing as well as interfacing with CRM applications.
Computer Engineer SCDPM 2012 Upgrade
SCDPM 2012 Backup and Restore Online Consulting
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of all sizes to plan, implement, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn problems, or full project management services. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Top Rated Microsoft Activesync Technology Consulting Services
Wireless Support and Setup
Progent's consultants provide expertise in multiple disciplines related to mobile networking including system infrastructure, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your organization time and expense by using their wireless expertise to show you how to select and integrate wireless access technologies that fit the needs of your business. Progent can also optimize your network infrastructure so that mobile data devices perform more reliably.
SQL Server Management Studio Onsite Technical Support
Information Technology Consulting SQL Server 2014 Backup
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services such as system design, configuration, management, troubleshooting, and application development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Configuration MSP360 SQL Backup
MSP360 GSuite Backup Troubleshooting
Progent's data protection experts can help you to design, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, computer glitches, malicious insiders, and external attacks such as ransomware.
Microsoft Certified Onsite Technical Support SQL Server 2017 and Hyper-V
Expert Microsoft Certified Support and Integration SQL Server 2017 Enterprise
Progent's certified SQL Server 2017 consultants can assist your organization to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
24x7x365 ISA Server 2006 Professional
24-7 ISA 2006 Firewall Professional
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while enabling increased efficiency by making these applications available to authorized remote users. ISA Server 2006 helps guard corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can help you plan, install, configure, and maintain Internet Security and Acceleration Server on your system so your company benefits from a smart and affordable balance of security, productivity, and speed.
Select Topic: