Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Anaheim company to select the right technologies and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Anaheim, California companies to succeed with any aspect of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, data security, backup/restore solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure required to support a remote workforce can be particularly challenging if you have to accommodate a mix of personal hardware such as PCs and laptops, routers, and wireless APs from different vendors and with a variety of OS software and firmware releases. Progent's background providing online help for both legacy and current IT products in remote office venues enables you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for making necessary updates. Support services available from Progent to help your company to create a productive work-at-home ecosystem include:
VoIP Solutions for Telecommuters
Extending the corporate PBX environment to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based VoIP products are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a remote IP voice service that provides the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their current Cisco IP voice environments to support an expanding at-home workforce.
Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from leading vendors support online meetings, video and voice conferencing, chat, and content sharing for both local users and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to maintain your current conferencing environment and optimize the experience of your at-home employees.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office suites, offering a powerful environment of productivity apps that deliver a cohesive user experience for sharing information across a corporate network and on a broad selection of endpoint computers. Progent has delivered remote consulting support for SharePoint and Exchange since their initial releases and can help your company to tune these flagship collaboration products to maximize the productivity of your remote workers.
SharePoint uses web sites to enable collaboration and information sharing by providing policy-driven access to data, workflow, and utilities for searching through company-wide business data. SharePoint enables you to create protected portals that enables remote workers to view and edit aggregated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts. For information about Progent's SharePoint support services, see SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, see deployment consulting for Exchange Server.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues anywhere can retrieve them safely via a browser. Included with Microsoft 365, OneDrive allows home workers to jointly author documents. Revisions created offline are automatically uploaded when you go back online. To find out about Progent's expertise for OneDrive, see Microsoft Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent offers affordable remote assistance for enabling businesses to build, maintain and repair integrated network architectures that incorporate physical data centers, remote workers, branches, plus public cloud services. Progent offers expertise for all types of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters resolve problems with public cloud access, identity, and cybersecurity.
Azure is a popular family of public cloud services that allows you to utilize IT infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure features over 100 cloud-based services including hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design backup and recovery systems with Azure Backup. Progent's cloud experts can also help you establish secure connections to Azure for telecommuters by setting up and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's consulting expertise for Azure, visit Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of business productivity applications and cloud services offered by subscription. Office apps and cloud services are provided in a selection of plans intended for users ranging from students and households to large enterprises. Progent can provide quick and affordable remote contact with consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the numerous subscription plans available for Microsoft 365 and configure 365 apps for your at-home workers in a way that delivers maximum business value. For information about Progent's consulting services for Microsoft Office 365, refer to Microsoft 365 consulting expertise.
Office 365 Exchange Online is one of the most popular applications in the Office 365 product product suite. Microsoft 365 Exchange Online provides the advantages of lower costs for physical infrastructure, simplified management, on-demand scaling, high availability, and other advantages inherent with public clouds. Microsoft has designed Exchange Online to run seamlessly with on-premises deployments of Exchange, enabling you to create hybrid information systems. Progent's Exchange experts are available for occasional assistance to get you past challenging technical bottlenecks and can also provide comprehensive project management outsourcing to ensure your at-home workers have easy and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's expertise for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's top provider of cloud-based services. Progent offers quick and economical online contact with cloud connectivity experts who can assist your organization to design, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist your company to build a high-availability network architecture so your employees have a productive computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular set of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your critical apps cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent can assist you to deploy virtual machines on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and streamline identity management for remote workers with GCP Cloud Identity services. Progent's consultants can also help your business to use GCP's unified management technology to control and monitor your Google Cloud environment. To find out, see Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Services for Telecommuters
A fast, company-wide changeover to a teleworker workforce, which might be activated by an epidemic or as an element of a business continuity preparedness plan, can overwhelm even a high-performing internal Help Desk. Progent's Call Center services allow businesses to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.
Security for Telecommuters
Remote workers commonly use their own computers and work in a physically unsecured area. This worsens their vulnerability to cyber threats and calls for careful use of security appliances, remote security monitoring, and the creation of policies that follow best practices. Progent's veteran roster of certified data security professionals can assist you to design, implement and administer a compliant cybersecurity environment that safeguards critical data in networks that include telecommuters.
Data Protection for Teleworkers
Data Protection involves backing up and restoring vital information so as to prevent data loss and minimize recovery time in case of storage system failures due to hardware issues, software glitches, human mistakes, malware, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a centralized solution for safeguarding critical data by managing local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Managed endpoint computers can be user owned or business owned. IT administrators managing the endpoint devices of teleworkers can use Intune to deploy and validate apps on managed devices, push patches and certificates, configure rules for accessing data and networks, set passwords, create VPN tunnels, determine how teleworkers share information, set up threat protection, verify security compliance, and wipe sensitive information from lost, stolen or decommissioned devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. To learn about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, visit Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network managers to keep remote endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual software delivery technology for authorization control, app management, and configuration management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Top capabilities of VMware Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud services. To learn about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Anaheim, California company, phone