Anaheim Teleworkers Connectivity Consulting
System Planning, Configuration, Management and Troubleshooting Consulting
Enlarging your telecommuter workforce can have a major effect on IT infrastructure, security, and corporate culture. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Anaheim organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide services that go from as-needed guidance for helping you over occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can assist Anaheim, California companies to with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote workforce can be particularly challenging if you have to manage a mix of personal hardware like PCs and notebooks, Internet routers, and wireless appliances from different vendors and with a mix of OS software and firmware levels. Progent's background providing remote help for both legacy as well as current technologies in remote office venues enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services offered by Progent to help your company to implement a productive telecommuting ecosystem include:
- VPN technology makes it possible to establish a secure tunnel for authenticated at-home workers to use IT assets located at your corporate datacenter or in the cloud. Progent can help your company to configure and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a broad selection of devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to view and interact with a remote computer's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers expert remote consulting for deploying home routers from all major manufacturers. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and visitors, are frequently used by at-home employees to connect to their router for work. This can cause performance as well as security issues. Progent can help you to mitigate these issues by delivering expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi AP setup help.
- Internet connectivity methods affect the performance and availability of connections between telecommuters and the company network. Line-of-business processes might demand backup Internet connections in case the primary connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume bundles, and setting up fault-tolerant Internet access. Refer to Internet access solutions.
VoIP Solutions for Remote Workers
Extending the business phone environment to accommodate teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric IP voice products are used by SMBs to support teleworkers. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can help businesses of all sizes to design or tune a remote IP voice service that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their current Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, visit CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and provide on-demand integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from major technology companies support online discussions, video and voice conferencing, chat sessions, and content sharing for both local users and at-home workers. Many organizations use multiple conferencing products to accommodate their various partners and clients. Progent can assist you to maintain your current conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to support your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help your business to optimize your WAN architecture to run them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, offering a rich environment of productivity apps that deliver a consistent user experience for exchanging information across a corporate network and on a broad range of endpoints. Progent has provided online consulting services for SharePoint and Exchange since their initial releases and can assist your company to tune these critical collaboration platforms to optimize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its complete range of features. For additional information about Progent's support services for Microsoft Teams and Teams Premium, see planning and deployment expertise for Microsoft Teams.
SharePoint uses web entities to enable collaboration and knowledge sharing by providing policy-driven delivery of data, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to create protected portals that permits at-home workforce to view and edit consolidated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting expertise, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, see integration expertise for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers can access them securely via a web browser. Provided with Office 365, OneDrive allows home workers to co-edit files. Edits made offline are automatically uploaded when you go back online. For information about Progent's consulting expertise for OneDrive, go to Microsoft Onedrive integration consulting.
Cloud Integration for Teleworkers
Progent can provide affordable remote support for helping businesses to create, maintain and repair cohesive network architectures that incorporate internal data centers, telecommuters, branch offices, plus cloud resources. Progent offers expertise for all types of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers resolve issues with public cloud access, identity, and cybersecurity.
Microsoft Azure is a leading family of cloud services that enables you to utilize infrastructure, virtual servers, and critical apps running on Microsoft's massive cloud. Azure includes more than 100 cloud-based services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure for telecommuters by configuring and troubleshooting firewalls and VPN tunnels. For information about Progent's consulting expertise for Microsoft Azure, see Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of business productivity applications and cloud-based services offered on a subscription basis. Microsoft apps and services are marketed in a selection of plans intended for users ranging from students and small offices to major corporations. Progent can provide fast and easy online access to experts knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the various subscription bundles available for Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. For information about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 consulting support.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and other benefits inherent with public clouds. Microsoft has designed Exchange Online to run smoothly with local Exchange environments, enabling customers to create hybrid cloud/onsite networks. Progent's certified Exchange experts are available for occasional help to get you past tough technical bottlenecks and can also provide comprehensive project management services to ensure your at-home workers have easy and safe access to your Microsoft 365 Exchange Online environment. For details Progent's expertise for Exchange Online, go to Exchange Online integration and support expertise.
Amazon AWS is a pioneer in the public cloud arena and is the world's top provider of cloud services. Progent offers rapid and economical online contact with cloud connectivity experts who can assist your organization to plan, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms such as Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help you to create a high-uptime network architecture to make sure your users have a productive computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the move. To find out about Progent's support services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud (GCP) is a popular collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your current IT resources with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical apps cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can help your business to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and streamline access control for telecommuters with Google Cloud Identity services. Progent's experts can also help your business to use GCP's unified management tools to control and track your Google Cloud ecosystem. For details, go to Google Cloud Platform integration support.
Help Desk Services for Telecommuters
A sudden, company-wide transition to a telecommuter business model, which might be the result of an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Support Desk. Progent's Call Center services make it possible for businesses of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's extensive team of online IT support experts combined with enterprise-class ticketing and tracking software to offer an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 PC support from initial help requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or update their current trouble tickets, enter information, and upload screen captures and attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast escalation to Level 2 and Level 3 IT specialists to deal with advanced issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables your business to expand your existing Help Desk Call Center team by sharing responsibilities for Help Desk Call Center support services seamlessly between your regular IT support organization and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Support Desk service uses a collective support solution utilizing the number one professional services automation (PSA) platform for handling service requests and ticketing, assigning responsibility, monitoring progress, and generating reports. To learn how Progent's Call Center Supplementation Services can enable your company to provide best-in-class technical support to your at-home workforce, see Progent's Call Desk supplementation Services.
Cybersecurity for Remote Workers
At-home employees commonly utilize their personal computers and often operate in an unsecured physical space. This situation multiplies their vulnerability to malware threats and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive user training, and the development of security policies built on best practices. Progent's seasoned group of cybersecurity support experts can assist you to design, configure and manage a compliant security solution that guards vital information resources in networks that incorporate an at-home workforce.
Firewalls allow companies to create a network environment that can be safely accessed by local users as well as by at-home workers, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and control different access rights to different classes of users and to scale your IT network and adjust your security profile as your company evolves and as cyber threats grow increasingly complex. Progent works with both current and older firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall support expertise, refer to firewall support expertise.
Online Endpoint Security Monitoring makes it easy to track the disparate computers used by an at-home workforce and either block or spot and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to identify zero-day attacks before they can spread. When an attack is spotted, ProSight ASM instantly disconnects the infected endpoint device from the network to quarantine the threat. Because the ProSight ASM software agent is autonomous, endpoints stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, visit remote endpoint security monitoring for teleworkers.
Progent's Duo MFA Managed Services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a protected application and enter your password you are asked to confirm who you are on a unit that only you have and that uses a separate network channel. A wide selection of devices can be used as this second form of ID validation such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may designate several verification devices. To learn more about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the exposure of your information system to all classes of external and internal security attacks for a network that includes teleworkers. Progent can run remote, automated security inventory scanning for quickly and affordably uncovering a wide variety of security gaps that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security professionals with top certifications including CISM, CISSP, and GIAC, can assist you to audit your processes and governance policies and assess your IT infrastructure to allow you to implement the highest level of security for your teleworkers.
Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your work-from-home environment and your internal and perimeter networks to help you identify, rank, remediate, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent can help you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security profile. Progent can also assist you to harden your existing network security and can assist you to design and deploy a cohesive cybersecurity strategy that simplifies management and provides optimum cyber defense for on-premises, multi-cloud, remote, and perimeter IT assets. To learn additional information about Progent's threat assessment solutions powered by on NodeZero's PEN test platform, visit Consulting Services for NodeZero's Pentest Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to concentrate on for protecting a network that includes telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
The field of Data Protection covers backing up and recovering vital data in order to prevent data loss and reduce recovery time and effort in case of storage system problems resulting from hardware issues, programming glitches, operator mistakes, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to design and maintain in hybrid environments that combine in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for an at-home workforce must cover diverse kinds of personally owned endpoints. Progent offers fast online help from consultants familiar with a wide array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, tablets and handhelds. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources distributed across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity strategies often envision circumstances that require a rapid changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your business to create, document and validate a DR/BC strategy that addresses the logistics of moving to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local computers. Endpoint Manager provides a centralized solution for protecting corporate data by controlling on-premises, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Managed endpoint computers can be user owned or company owned. IT administrators managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and validate applications on managed devices, push patches and certificates, configure rules for permission to access information and resources, manage passwords, create VPN connections, determine how telecommuters share data, establish threat defense, ensure security compliance, and erase corporate information from missing, stolen or decommissioned endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS devices. To learn about Intune and how Progent can assist your company to use this platform to manage the endpoint computers of your teleworkers, see Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network administrators to keep remote endpoints up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery platform for authorization control, app management, and setup management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top features of VMware Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all categories of devices, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud services. For information about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Anaheim, California business, call
An index of content::
Top Microsoft Certified Expert Amazon Web Services hybrid cloud solutions Development Group
Amazon AWS hybrid cloud integration Contract Programming Firm
Progent offers cost-effective remote consulting to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Protect Juniper J2350 Router
Juniper J Series Gateway Security Certification
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
After Hours ProSight Reporting Network Infrastructure Management Support and Help
ProSight Reporting SentinelOne Remote Network Monitoring Support Outsourcing
ProSight Reporting is a growing family of in-depth reporting tools designed to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Exchange Server 2003 Upgrade Computer Consulting
Exchange 2003 Server Migration
Progent's Microsoft Premier professionals can provide expert support for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server rollouts or upgrades and can supply local personnel to help enterprises with deployments of Microsoft Exchange in the or any area served by Progent's consultants.
Setup and Support Teams
Microsoft Teams security Professional
Progent can help you to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
SCDPM 2012 and Windows Server 2012 Computer Consultant
SCDPM 2012 Network Consultant
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of all sizes to plan, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
IT Services for Network Service Firms IT Consultants
IT Services for Network Service Firms Engineer
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting engineers under your own brand as a seamless arm of your IT consulting staff.
Hornetsecurity 365 Total Backup Integration Support
Hornetsecurity Altaro 365 Total SharePoint Backup Technology Consulting Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
MSP360 Cloud Backup Engineer
MSP360 Managed Cloud Backup Support Outsourcing
Progent can assist you to create, install and manage a backupup/restore plan built around MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent offers monitoring and remote management to prevent data loss caused by user miscues, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Consulting Solaris Remote
Engineers Solaris Remote
Progent provides nationwide remote phone support and troubleshooting services for companies who operate Sun Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum return for your information technology budget by extending client productivity and shortening the hours billed for network repair services. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of cases your network problems can be remediated by telephone or via a combination of phone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security professionals to assist you with the most difficult system problems.
VMware Cross vCenter NSX Consultant Services
Top Rated VMware ESXi Hypervisor Specialist
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.
Microsoft Certified Partner SQL Server 2014 AlwaysOn Availability Groups Network Consulting
SQL Server 2014 Performance Tuning Computer Engineer
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services that include planning, deployment, management, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Microsoft Virtual Server 2005 Consulting Services
MS Virtual Server Administration Website Specialist
Microsoft Virtual Server 2005, hosted on the Windows Server platform and powered by technology originally developed by Connectix, provides the performance necessary to accomplish server consolidation, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready IT environment with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server at companies wishing to enhance ROI in software programming and testing, migration from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can help your IT staff to assess and deploy Microsoft Virtual Server.
Consultant Dynamics GP Visual Studio
Great Plains Accounting Consulting
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to design reports that let you track your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.
Hornetsecurity Altaro VM Backup and VMware ESXi Support
After Hours Hornetsecurity Altaro VM Backup and VMware ESXi Information Technology Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
24-7 IT Services for Network Service Providers Support
IT Services for Network Service Firms Network Consultants
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers under your own service brand as a transparent arm of your IT consulting staff.
Microsoft Exchange 2003 Upgrade Remote Consulting
24x7x365 Configuration Microsoft Exchange 2003
Progent's Microsoft Premier engineers can provide world-class consulting for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server installations or upgrades and can supply local technicians to help large companies with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
SharePoint Technical Consultant
Specialist Microsoft Office SharePoint Server 2007
Progent's Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, distribute and interact with useful information, files, and software and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they've developed in a way that makes data convenient to locate, retrieve and re-use.
Remote Support Fortinet Firewall Migration
Fortinet FortiOps Online Support
Fortinet next-generation firewalls are leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to protect your IT assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Windows, UNIX, Solaris Support Services
Windows and Solaris Support and Help
Progent's UNIX platform support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Protection Intrusion Protection Systems
Firewall and VPN Forensics Services
Progent offers companies of any size expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a detailed security plan and select the right products from a variety of suppliers to support your security goals while sticking within your budget restraints.
Outsourcing Microsoft SQL Server
SQL Server 2016 Online Troubleshooting
Progent's Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the speedy creation of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.
Computer Consultants Apple OS X Tiger
Apple OSX Tiger Online Technical Support
Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist you with Apple iPhone support and iPad management, or moving to Apple's iCloud. For business networks based solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.
Specialist Microsoft Teams Migration from Lync
Microsoft Teams SIP trunking Engineers
Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Network Security Audit Juniper Junos Management
Juniper Junos J-Web Security Audit Services
Progent's Juniper Networks-certified network engineer can help you to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to enable you to streamline the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a combination of Juniper's software platforms.
ProSight Reporting Remote Infrastructure Management Technology Consulting Services
ProSight Reporting SentinelOne Remote Network Monitoring Technical Support
ProSight Reporting is an expanding line of in-depth reporting plug-ins created to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Project Pilots Specialists
Project Implementation Consulting
For advanced project management assistance, Progent can provide access to senior information technology experts with years of experience in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers adhere to leading practices to ensure that development or deployment projects are completed on schedule and on budget.
Windows and macOS coexistence Help and Support
Windows and macOS Remote Technical Support
Progent's service experts in Apple OS X and Windows technology can help you combine Mac and Windows systems into seamless environments with resource sharing and workgroup functionality. Enabling efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Mac and Windows products. Progent's experience in Windows and Apple consulting makes it possible to provide expert assistance to businesses that depend on these platforms to keep their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft Exchange 2000 Upgrade Remote Troubleshooting
Microsoft Exchange Technical Support
Progent is among the most qualified network consulting companies for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange Server 2000 for typical scenarios including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Juniper SRX4300 Firewall Information Technology Consulting
Juniper SRX Series Gateway Security Consulting
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
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