Anaheim Work from Home Employees Connectivity Consulting Experts
Solution Planning, Integration, Management and Help Desk Consultants
Enlarging your at-home workforce may have a major effect on IT architecture, security, and corporate workflows. Progent has two decades of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Anaheim organization to pick the right technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Anaheim, California companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for a remote work environment can be especially challenging if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware levels. Progent's experience providing online support for both outdated as well as modern IT products in remote office venues enables you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for making essential upgrades. Support services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity allows you to establish a safe connection for authenticated remote workers to use IT resources located at your corporate data center or in the cloud. Progent's consultants can assist you to configure and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your remote workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a remote computer's desktop. This gives IT managers more control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent offers expert remote support for setting up home routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by families and visitors, are frequently utilized by telecommuters to access their Internet router for work. This can create throughput and cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise like Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet access solutions affect the speed and reliability of connections between telecommuters and the company data center. Vital processes may demand redundant Internet access in case the primary connection fails. Progent offers guidance for picking ISPs, selecting appropriate service packages, and setting up fault-tolerant Internet access. See Internet access solutions.
VoIP Solutions for Teleworkers
Extending the business PBX system to include remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-based IP voice platforms are popular with SMBs to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can help businesses of any size to plan or tune a telecommuter IP voice service that provides the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from major vendors enable online discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many organizations utilize multiple products to accommodate their various partners and customers. Progent's communications experts can help you to manage your current conferencing ecosystem and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's consulting services for Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your network infrastructure to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office suites, providing a powerful environment of applications that deliver a consistent user interface for exchanging information across multiple sites and on a wide selection of endpoint computers. Progent has delivered remote consulting support for SharePoint and Exchange Server since their initial releases and can help your company to deploy these critical collaboration products to optimize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for delivering its full range of features. For details about Progent's support services for Microsoft Teams and Teams Premium, visit solution design and configuration expertise for Microsoft Teams.
SharePoint uses web entities to promote collaboration and knowledge sharing by providing policy-based access to content, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to create secure portals that enables remote workers to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To find out about Progent's SharePoint support services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, go to integration consulting for Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues can retrieve them safely through a web browser. Included with Microsoft 365, OneDrive enables home employees to co-edit documents. Edits created offline are automatically uploaded when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, go to Onedrive integration experts.
Cloud Integration Services for Teleworkers
Progent offers advanced online assistance for enabling businesses to build, manage and repair integrated network architectures that include internal data centers, at-home workers, branches, and public cloud resources. Progent offers top-tier consultant for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a popular family of public cloud software and services that enables you to use infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Azure features over 100 services services including hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to establish secure connections to Azure for at-home workers by setting up and debugging firewall appliances and VPN tunnels. For details about Progent's support services for Microsoft Azure, see Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity software and cloud-based services available by subscription. Microsoft applications and cloud services are provided in a variety of bundles intended for users ranging from individuals and small offices to major corporations. Progent offers quick and easy remote contact with consultants familiar with Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the various subscription plans offered with Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers top business value. To find out about Progent's consulting services for Microsoft 365, go to Microsoft 365 integration services.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and other benefits inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run transparently with on-premises deployments of Exchange, allowing customers to build hybrid networks. Progent's Exchange experts can provide as-needed assistance to guide you through challenging technical bottlenecks and also offer comprehensive project management services to make sure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's consulting expertise for Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the world's leading provider of cloud-based services. Progent can provide quick and affordable online access to cloud integration experts who can help your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to create a high-availability network architecture so your users have a consistent computing environment whether they are working from your headquarters, a branch office, from home, or on the move. To find out about Progent's consulting services for Amazon AWS, go to Amazon AWS integration services.
Google Cloud Platform is a leading suite of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to expand your current IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your mission-critical apps cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help you to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and streamline identity control for at-home workers with GCP Cloud Identity. Progent's consultants can also help your business to utilize GCP's unified management technology to administer and monitor your Google Cloud environment. For details, go to Google Cloud Platform (GCP) integration support.
Help Desk Support for Teleworkers
A rapid, organization-wide switchover to a telecommuter business model, which could be the result of a pandemic or as an element of a disaster recovery/business continuity process, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services allow organizations to outsource or expand their Call Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Help Desk services leverage Progent's extensive network of online technical support experts combined with enterprise-class trouble ticketing and tracking technology to provide an affordable, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 PC technical support from initial service requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or revise the status of their current tickets, enter information, and append screenshots or attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 support specialists to deal with complex issues. For details, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Augmentation Service allows you to supplement your existing Call Desk staff by sharing delivery of Help Desk Call Center support transparently between your in-house IT support organization and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's shared Call Center service is based on a co-sourcing support solution utilizing the number one professional services automation tool for handling help requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver world-class desktop support to your from-home workers, see Progent's Support Desk supplementation Services.
Security for At-Home Workers
Work-from-Home workers typically utilize their own computing devices and usually work in a poorly secured physical area. This situation increases their vulnerability to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user education, and the development of policies built on best practices. Progent's seasoned team of IT security solutions consultants can help your business to design, configure and maintain a compliant security solution that guards vital information resources in networks that incorporate telecommuters.
Firewalls enable you to build a network environment that can be safely accessed by local users as well as by telecommuters, mobile employees, vendors, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and control different access rights to different groups of users and to scale your network and modify your cybersecurity posture as your business evolves and as cyber threats grow more complex. Progent supports both new and older firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall support expertise, refer to firewall configuration and support expertise.
Remote Endpoint Monitoring makes it possible to watch over the disparate computers used by remote workers and either block or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint, watching all activity and using state-of-the-art machine learning and full execution context from SentinelOne to identify new threats at inception. When an attack is spotted, ProSight ASM immediately isolates the infected endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
Progent's Duo authentication Service Plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and enter your password you are requested to verify who you are on a unit that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be used as this added form of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To find out more about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for telecommuters.
Security Audits can assess the exposure of your information system to all types of outside and internal security threats for an environment that includes an at-home workforce. Progent can deploy online, automated security analysis scanning for quickly and affordably uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by security professionals with advanced credentials including CISA, ISSAP, and GIAC, can assist your company to audit your operations and governance policies and assess your WAN infrastructure to enable you to design top-level security for your teleworkers.
Horizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home connectivity solution and your internal and perimeter networks so you can expose, rank, remediate, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent can also assist you to strengthen your network security and can help you to design and implement a cohesive cybersecurity strategy that simplifies management and delivers optimum protection for on-prem, multi-cloud, at-home, and perimeter IT assets. To learn more information about Progent's vulnerability assessment services powered by on NodeZero's pentest platform, visit Consulting Support for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about key things to concentrate on for securing an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers saving and restoring vital data so as to avoid data loss and reduce recovery time in case of storage system failures due to equipment breakdowns, software glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be especially difficult to design and manage in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for telecommuters must cover multiple kinds of personally owned endpoint devices. Progent offers fast online access to experts familiar with a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, tablets and smartphones. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can help your company to produce, document and test a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized solution for protecting critical information by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint computers can be user owned or business owned. IT administrators managing the endpoint devices of at-home workers can use Intune to provision and authenticate applications on managed devices, push updates and certificates, set up rules for accessing information and resources, manage passwords, establish VPN tunnels, determine how home-based workers share data, establish threat protection, verify compliance, and erase sensitive data from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS devices. For information about Microsoft Intune and to find out how Progent can help you to use this platform to manage the endpoint computers of your at-home workers, visit Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that helps network administrators to keep remote endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for access control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Top capabilities of Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based products. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Anaheim, California business, phone
An index of content::
Android patch management Engineer
Specialists Cisco switch patch management
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
Cloud Network Infrastructure Management Information Technology Outsourcing Group
Network Consult Cisco Hybrid Network Management Solutions
Progent's Cisco-Premier network consultants can show you how to run Cisco's network management utilities alongside a variety of powerful third-party products to build a complete network management solution to keep your network operating smoothly, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or malicious attacks, and enable you to add or reassign network resources intelligently and economically as your business evolves.
Jabber and Microsoft Office Remote Support Services
Information Technology Consulting Jabber and SIP
Progent's Jabber consultants offer remote or onsite expertise to assist organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the technologies that make up building a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
Specialists SCCM 2012 Reporting
SCCM 2012 Troubleshooting IT Consultants
Progent can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Windows Server 2012 R2 Hyper-V Professionals
Services Windows Server 2012 R2 Hyper-V 3.0
Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and enhance productivity.
Offsite Managed Backup and Recovery Services Consult
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Professional
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information.
Engineer Infor SyteLine CloudSuite Shop Floor Control
Infor SyteLine CloudSuite Industrial Technology Professional
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than 25 years of background assisting manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of key processes in order to get products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that spans from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Oracle DBA Consultant Services
Oracle Enterprise Manager Engineers
Progent can provide fast and affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Streams replication technologies and Oracle Database Resource Manage.
Firepower Management Center Integration Support
Adaptive Security Device Manager Network Consultants
Progent's Cisco-premier CCIE network engineers can assist you to maintain your legacy PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Ekahau Wi-Fi RF Spectrum Analysis Network Consultant
Ekahau Onsite Wi-Fi Site Survey Network Consultants
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution customized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
Fortinet Firewall Application Control Configuration
Fortinet 6000 Series Firewalls Network Engineer
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet firewalls to protect your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
After Hours Email Scoring Thresholds Consultancy
Email Predictive Sender Profiling Consulting
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Urgent Small Business Computer Consulting Group Small Business
Small Office Software Support
Progent is a pioneer in cost-effectively providing enterprise-class network support to small companies. Progent's success in handling the network service requirements of the chronically underserved small company sector is the combined outcome of key technical and operational innovations that have removed a great deal of the conventional expenses out of managing IT support, injected unprecedented professional expertise into the support system, and dramatically accelerated the repair process.
Altaro VM Backup Immutable Cloud Storage Network Consulting
Altaro VM Backup with Azure Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to help you to design, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Microsoft Certified Exchange Migration Technology Professional
Exchange Server Migration Consultant
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises support to carry out your upgrade to Exchange Server 2010, produce extensive documentation of your new messaging system, train your network support staff and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Urgent Catalyst 2960 Switch Integration
Catalyst Ethernet Switch Specialists
With Catalyst switches for small and mid-size companies, Cisco allows companies to realize all the benefits of adding intelligence to their networks. Cisco's switching technology makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate real-time needs, scalable to support growth, safe enough to guard confidential data, and designed for differentiating and controlling traffic flows to optimize system operations. Progent's Cisco certified consultants can help you pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security consultants can help you develop a strategic protection plan and configure Cisco switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Top Quality SharePoint 2013 Excel Services IT Services
SharePoint 2013 Consultant Services
Progent has been delivering SharePoint support since the initial product was published over two decades ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs associated with your SharePoint 2013 migration.
Network Engineer Meraki Wi-Fi Access Point
Cisco Meraki 802.11ax AP Remote Support Services
Progent's Cisco Meraki wireless access point consultants provide online and onsite support services to help businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or device.
Failover Clustering Windows 2012 Remote Consulting
Award Winning Specialist Failover Clusters Windows Server 2012
Progent's Microsoft-certified failover clustering consultants can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to streamline the management of failover clusters.
Internet Security and Acceleration Server Support
Internet Security and Acceleration Server Support Outsourcing
Progent's certified Forefront TMG and ISA Server 2006 experts can help you to plan, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company needs.
Fault Tolerant Internet Data Center Support and Integration
Top Quality High Availability Data Centers Specialists
Progent's Data Center engineers can help you find high availability data centers that meet the particular needs of your company. High availability colocation sites are particularly appealing to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small businesses. Progent can help you reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete array of engineering and support services.
Catalyst 9163E Access Point Computer Consulting
Catalyst AP Management Computer Consultants
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Immediate NotPetya ransomware recovery Consult
Consulting Services Sodinokibi ransomware recovery
Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Branch Offices IT Consulting
After Hours Support Sales Office
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that need IT service with the flexibility associated with with small organizations but which includes professional communications, complete documentation, and adherence to enterprise IT standards. If your corporation has a branch office situated anywhere in California or any region served by Progent's engineers, Progent can offer a broad array of on-premises and remote IT consulting services and network design assistance.
Top Rated Microsoft 365 Webinar Services
Online Office PowerPoint Class
Progent's webinars provide small businesses the cost savings, simplicity, and versatility of virtual learning and the effective training methods of experienced instructors who use sophisticated collaboration software to reproduce real-time, interactive classrooms. Progent can provide webinar education for key desktop software including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and reporting solutions including MS Dynamics GP (Great Plains); as well as other leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
24-Hour SentinelOne Vigilance Respond MDR Integrator Integration
Consultants SentinelOne Virus Rollback
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response.
Top Consultant Services Remote Network Monitoring
Network Infrastructure Health Review Specialist
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective assessment of the health of their information system. Based on a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner and safer Active Directory implementation. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime.
Consultancy CISSP Certified Security
CISSP Certified Security Manager Services
Progent's CISSP-premier network security experts can help organizations of all sizes with any aspect of IT security. Progent can help implement efficient security solutions that protect a small business against modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that support local, online, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.
Microsoft Exchange 2016 Computer Network Support Firms
Virus Protection Design and Installation
Progent's Microsoft-certified professionals average more than 10 years of background delivering email solutions for companies that range from small businesses to large corporations. Progent provides economical consulting for all versions of Exchange Server to enhance email and virus security, configure high availability email systems, and facilitate remote and wireless email access. Progent's Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers integration help for Windows 10 and Windows 11 clients running Office Outlook and can help you configure Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
WiFi 6/6E System Design Engineer
Consult WiFi 6
Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi LAN architecture, recommend sensible hardware and software, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11ac wireless system security plan that is well integrated with the security plan for your overall business network.
Rhode Island Networking Company
Solution Providers Nation Wide Support
Progent's Technical Response Center provides national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone help and online secure network access to isolate and resolve technical problems rapidly and economically. The breadth of IT experience represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent experts as required. For urgent problems, the Technical Response Center tries to answer your call for service within one hour.
SCVMM 2016 and SCOM Technical Support Services
Microsoft System Center 2016 Virtual Machine Manager IT Consultants
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of VMM, develop workflows for creating and deploying VMs and hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere support.
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