Anaheim Work from Home Employees Solutions Support
Solution Planning, Implementation, Administration and Help Desk Consulting Experts
Enlarging your at-home workforce can have a significant effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to design, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Anaheim organization to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent offers services that go from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Anaheim, California businesses to with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.
Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support an at-home workforce can be particularly complex if you have to manage a mix of worker-owned hardware like PCs and notebooks, routers, and wireless appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online help for both legacy as well as current technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help your company to create a productive telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to create a secure connection for authenticated remote workers to access IT resources situated at your corporate datacenter or in a public cloud. Progent can assist your company to deploy and maintain VPN access between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your at-home workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a broad range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and interact with a data center computer's desktop. This provides network managers more control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers top-tier online support for configuring home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, often supporting the whole family and guests, are commonly utilized by at-home employees to connect to their router for work. This can create performance and cybersecurity issues. Progent can help businesses to mitigate these problems by delivering services that include Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless AP setup help.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate data center. Vital applications may require backup Internet connections in case the primary connection breaks. Progent offers expertise for picking service providers, picking appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet connections. Refer to Internet access integration services.
VoIP Integration for an At-Home Workforce
Extending the business PBX environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice products are popular with small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can help businesses of any size to plan or maintain a remote IP voice service that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their current Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages additional mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and deliver on-demand deployment and troubleshooting services.
Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading vendors support online meetings, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to maintain your existing voice/video conferencing ecosystem and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video phone app for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include voice/video conferencing, persistent chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to tune your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are closely integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, providing a rich environment of productivity apps that create a consistent user experience for exchanging information across multiple sites and on a wide range of endpoints. Progent has provided remote consulting services for SharePoint and Exchange Server since their first publication and can assist your company to tune these flagship collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint utilizes web sites to allow collaboration and information delivery by offering policy-driven access to data, business processes, and tools for looking through company-wide business data. SharePoint enables you to create protected portals that allows at-home workers to see and update consolidated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, refer to integration consulting services for Exchange Server.
OneDrive is Microsoft's collaborative cloud-based storage service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and co-workers anywhere can access them safely through a browser. Provided with Office and Microsoft 365, OneDrive enables at-home employees to jointly author documents. Edits made offline are uploaded when you go back online. For details about Progent's support services for OneDrive, refer to Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent offers fast and affordable online support for enabling businesses to create, manage and repair integrated hybrid network models that incorporate internal data centers, remote workers, branch offices, plus cloud resources. Progent can provide top-tier consultant for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters fix problems with public cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a leading family of cloud software and services that enables you to use infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure offers over one hundred services services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for at-home workers by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's expertise for Microsoft Azure, visit Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of business productivity applications and cloud-based services offered by subscription. Microsoft applications and services are marketed in a selection of plans designed for customers ranging from students and households to large enterprises. Progent offers fast and affordable online contact with experts knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your remote workers to achieve maximum business value. To learn about Progent's support services for Microsoft 365, refer to Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product line. Exchange Online provides the advantages of reduced spending for physical infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to run seamlessly with local Exchange environments, allowing customers to create hybrid information systems. Progent's certified Exchange consultants are available for as-needed help to guide you through challenging technical roadblocks and also offer comprehensive project management outsourcing to make sure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's support services for Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the world's top source of cloud-based services. Progent offers quick and affordable online access to cloud connectivity consultants who can assist your organization to plan, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist your company to create a high-uptime network architecture so your users have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the road. For information about Progent's support services for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud (GCP) is a popular collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to expand your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your mission-critical apps cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can help your business to set up VMs on GCP Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify identity control for telecommuters with GCP Cloud Identity. Progent's consultants can also assist your business to utilize GCP's unified management technology to control and track your Google Cloud environment. For details, see Google Cloud Platform consulting services.
Help Desk Call Center Services for Teleworkers
An emergency, enterprise-wide changeover to a from-home workforce, which could be motivated by a pandemic or as an element of a disaster recovery process, can overwhelm even a high-performing in-house Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of remote IT support experts along with world-class trouble ticketing and tracking software to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop support from initial service requests to ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows teleworkers to check or update their current trouble tickets, add details, and upload screen captures and attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to deal with complex issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Augmentation Service allows you to augment your current Support Desk team by splitting delivery of Call Center support services transparently between your regular support staff and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a co-sourcing support solution based on the number one professional services automation tool for handling service requests and ticketing, assigning responsibility, monitoring progress, and generating management reports. For details about how Progent's Call Desk Augmentation Services can help your business to deliver best-in-class technical support to your at-home employees, refer to Progent's Help Desk supplementation Services.
Security and Compliance for Telecommuters
Work-from-Home (WFH) employees commonly use their personal computers and usually work in an unsecured physical environment. This situation increases their susceptibility to cyber attacks and requires judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of policies based on leading practices. Progent's veteran team of data security support consultants can help your business to design, deploy and maintain an effective security solution that guards vital IT resources in networks that include an at-home workforce.
Firewalls enable you to create a network that can be safely accessed by local users as well as by an at-home workforce, mobile employees, vendors, customers, and other stakeholders. Next-generation firewall devices permit you to assign and control different permissions to various classes of users and to scale your IT network and modify your security profile as your business evolves and as network attacks become more complex. Progent supports both new and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, visit firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to track the disparate devices used by at-home workers and either reject or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each protected endpoint, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect zero-day threats on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the targeted endpoint device from the network to contain the threat. Since the ProSight ASM agent is autonomous, endpoint devices stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for an at-home workforce.
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected application and give your password you are requested to verify who you are on a unit that only you have and that is accessed using a different network channel. A wide selection of devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register several validation devices. For more information about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the exposure of your information system to all types of outside and local security threats for an environment that incorporates teleworkers. Progent can run remote, automated security analysis scanning for quickly and affordably detecting a broad range of security weaknesses that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with advanced credentials including CISA, ISSAP, and GIAC, can help you to audit your procedures and governance policies and assess your WAN architecture to enable you to design top-level security for your remote workers.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about key things to focus on for securing an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and restoring critical data so as to prevent data loss and minimize restoration time and effort in case of storage system failures due to equipment breakdowns, software hiccups, human error, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and maintain in hybrid environments that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for remote workers must cover multiple kinds of personally owned endpoints. Progent can provide fast online help from experts knowledgeable about a wide array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help you to create, document and test a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager offers a centralized environment for protecting critical information by managing onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and applications. Remote endpoint computers can be personally owned or business owned. IT administrators managing the endpoint computers of teleworkers can utilize Intune to deploy and authenticate apps on devices, push patches and certificates, set up policies for accessing data and networks, set passwords, establish VPN tunnels, determine how telecommuters share data, set up threat protection, ensure security compliance, and erase sensitive information from lost, stolen or deactivated devices. Microsoft Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X devices. For information about Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, refer to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for identity control, application management, and setup management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Key features of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, unifies management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based products. For details about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Anaheim, California business, phone
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Consultants Check Point NGTP Security Services
Check Point Sandboxing Protect
Progent's Check Point Software consultants can help you choose and deploy Check Point Firewall and VPN software and hardware based on Check Point's security platform to provide an affordable and efficient security defense for your corporate network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a central stop for on-going technical support, maintenance, education, and consulting services.
Online Help Remote Workforce
Support Outsourcing Helpdesk for Remote Workforce
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NotPetya ransomware protection and recovery Consultant Services
Conti protection and ransomware recovery Specialists
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
CCIE Certified CallManager Onsite Technical Support
Expressway Network Engineer
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the heart of Cisco's communications and collaboration platform. CUCM and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and on-premises support to assist organizations of all sizes to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
wireless VoIP phone integration Integration Support
Immediate Wi-Fi IP phone integration Professionals
Progent's Cisco Wi-Fi IP phone configuration experts offer remote and on-premises support to help your organization build and manage a Cisco Wi-Fi VoIP phone deployment by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Network Security Bulletins Network Consulting
Network Security Bulletins Firewall Audit
This page includes current updates on security threats, fixes, and leading practices. Call or email Progent if you need assistance defending your system against the latest IT security threats.
Computer Installation Microsoft Office 2000
Microsoft Office Migration Companies
Progent's IT outsourcing services for small companies include planning Windows XP, .NET, and BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving stubborn IT issues, and creating a company-wide security strategy. Progent can help you maximize system availability and throughput via fault-tolerant technologies, redundant network architecture, and proactive network monitoring. Progent also provides special project help for large-scale upgrades and can assist with requirements assessment, product inventory, BOM development, vendor qualification, purchasing coordination, and complete documentation. Progent's computer outsourcing help also includes education for office productivity products such as Microsoft Office XP.
Microsoft 365 OneNote Integration Integration Services
Biggest Microsoft 365 iPhone Integration Integration Services
Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Microsoft Certified Migration Companies
Microsoft Partner Outsourcing IT
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete support for your information network.
Cisco VoIP Tech Outsourcing
Small Office Network Consulting Cisco CCIE Remote
Progent's Cisco certified network infrastructure experts have extensive background assisting Internet Service Providers to design, implement, manage, tune, and debug high-availability, extensible connectivity environments appropriate for public networks.
Microsoft Office 2000 Networking Organization
Microsoft Windows Small Office Computer Consulting
Progent's IT outsourcing services for small companies feature planning Windows XP, .NET Server, and Microsoft BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site repair, resolving chronic IT issues, and producing a company-wide security strategy. Progent can help you enhance network availability and performance via non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can assist with needs definition, resource identification, bill of materials development, vendor selection, purchasing coordination, and full documentation. Progent's computer outsourcing service also features education for office productivity packages such as Microsoft Office XP.
24x7 Active Directory Health Check Services
Top Consult Active Directory Evaluation
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable and safer Active Directory environment. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Troubleshoot Progent Management Team
Information Technology Consulting Firms Progent's Management
Progent's management team includes industry veterans with years of background providing computer consulting services, technical support, and long-term information system planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent is proud to have put together a management staff that can provide businesses with the top service value in the industry.
24/7 Entourage and Exchange Consulting Services
Computer Consulting Mac and Exchange
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize appointments, and alert people to meetings via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage education.
Cisco firewall IPS Specialists
Cisco AnyConnect Onsite Technical Support
Progent's experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security gaps.
Development Company Microsoft Azure IPsec configuration
Immediate Microsoft Azure Storage Expert Development
Progent can assist businesses of any size to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
CCDP Expert Certified Catalyst Switch EVN Technical Support
Catalyst Switch IOS Professionals
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from outdated switches to modern devices.
Engineer Dynamics GP Migration Planning Akron Canton
Consultancy Microsoft Dynamics GP Update Planning Akron, OH, United States
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the product's original release. Progent can provide high-level expertise for updating out of date Dynamics GP deployments. Progent can help your business to plan, pilot, and carry out a cost-effective upgrade from a an outdated release of GP to the current version of Microsoft Dynamics GP.
Nexus Switch LISP Engineer
Nexus Switch LISP Consultant
Nexus switches are designed to provide the throughput, scale, uptime, virtualization support, density, security and ease of management needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting and troubleshooting services to assist you to create an efficient network architecture, set up test systems to confirm your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance tests, configure advanced monitoring, fully utilize network resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus switches. Progent's consultants can also help your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.
Expert Microsoft Certified E-Commerce Designer
eCommerce Design Firms
For custom application development, Progent can provide programming experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Consulting Solaris Remote
UNIX Online Computer Outsourcing Consultant
Progent offers nationwide urgent phone support and troubleshooting services for businesses who operate Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft products. Remote technical support offers optimum leverage for your information technology dollar by protecting client productivity and limiting the time billed for network analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help you with the most challenging system problems.
24 Hour Android patch management Consulting Services
Network infrastructure patch management Consult
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Microsoft Mail Problem Resolution
Top Ranked Microsoft Exchange Upgrade Small Office IT Outsourcing
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers affordable Exchange Server support services to enhance email security and virus protection, achieve high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Windows Server Essentials Migration Engineer
Cisco Certified Microsoft Windows Server Essentials Consultancy
Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can provide comprehensive project management support to help you plan and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Solaris IT Services
Solaris Security Team
If your company has a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can help your entire organization in a broad array of security topics such as security administration procedures, security architecture and models, connection control systems and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of performance that network security managers are required to master. These accreditations give IT management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to deliver world-class security management and engineering services.
Remote Supplemental Helpdesk Cost Savings Consultant Services
CISA Certified Security Expert Support Desk Sharing Cost Savings Support and Setup
Progent's Help Desk Call Center outsourcing and co-sourcing services help companies to reduce costs and increase productivity.
Specialists Polycom Video Conferencing
LifeSize Video Conferencing Professionals
Progent can provide the support of an accredited consultant with an extensive background integrating technology from the major telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, configure, expand, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your IT network. Progent also offers the expertise of infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, security, and scalability required to accommodate your telepresence solution.
Microsoft Certified Programming Company SQL Server Reporting Services
Contract Programming Firm SQL Server Analysis Services
Progent can provide online and onsite consulting to help your organization with any phase of business intelligence reporting from debugging or enhancing reports to planning and deploying a comprehensive BI solution. Progent's BI consultants can assist you to support your existing reporting system, assist you to upgrade databases and applications from a discontinued reporting platform to a current one, and deliver custom remote mentoring tailored to your specific needs. Progent's management reporting professionals can provide expertise in all popular business analytics reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
SUS Consultants
24/7 WSUS Services
Microsoft Windows Server Update Services allows IT administrators to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT staff can completely and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Security Penetration Testing Network Consulting
Auditing Cybersecurity Penetration Testing
Stealth penetration testing is an important component of any comprehensive IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your company's in-house network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are properly set up and actively observed.
Consulting Services Flexential Tampa Colocation Center
Consulting Flexential Tampa Internet Data Center
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a team of network experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to design and execute a move to the Flexential facility with services like designing solution configuration, specifying hardware components, system configuration and validation, debugging, setting up online management, and educating your network staff.
Citrix XenDesktop virtual desktops Troubleshooting
Specialist virtual application delivery
Citrix has developed a comprehensive family of products that provide enterprise-class manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix technology and can help you plan, validate, implement, troubleshoot, and support Citrix solutions.
Migration Consultant Sun Solaris
UNIX Upgrading
Progent can help you to plan and implement an efficient transition from a Sun Solaris-powered information environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity software, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your data and minimize business discontinuity by designing an effective transition strategy that protects your existing investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current environment, transition strategy and testing, Exchange migration expertise, information and application porting, and server and storage transition and consolidation.
BlackBerry Enterprise Server Specialist
BlackBerry BES Server Troubleshooting
Progent can provide the expertise of RIM BlackBerry-certified engineers who can help small companies to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient online service delivery model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry technology productively into their information network.
SentinelOne Ransomware Protection Consultant Services
SentinelOne Singularity Complete Integration Services
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
On-site Technical Support iCloud
Apple iPad Online Troubleshooting
Progent's experts offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad management, or migrating to iCloud services. For computer environments based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, safe, fast and able to achieve your organization's objectives.
Windows Server 2008 Hyper-VI Configuration
Windows Server 2008 Hyper-VI Technical Support Services
Windows Server 2008 is a major step forward in making IT networks more secure and available, easier to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, temporary staffing, network monitoring, and security engineering expertise.
Exchange 2016 Migration Help and Support
Top Exchange 2016 Migration Remote Consulting
Progent can help you in all facets of your migration to Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ISA Server 2006 Computer Consultant
IT Consultants Microsoft ISA Server 2006
ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's certified Internet Security and Acceleration Server engineers can help you plan, rationalize, pilot, install, customize and manage the any version of ISA Server on your information system.
Microsoft SQL Server 2017 On-site Technical Support
Best Network Consulting SQL Server 2017 SSRS
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from as-needed design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
Windows 7 Help Desk Technology Consulting Services
Windows 7 Backup and Restore Technology Consulting Services
Progent's certified consultants offers remote and on-premises support expertise to assist your company to manage, maintain, and troubleshoot PCs based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and remote network monitoring and alerts.
MCSE Expert Certified SCCM 2007 Software Inventory On-site Technical Support
System Center 2007 Configuration Manager Technical Support
Progent can assist your organization to support System Center 2007 Configuration Manager to streamline administration, improve security, and increase productivity by making sure that critical applications are always current, managing product licenses, and monitoring resource usage patterns to help you make informed purchasing decisions. Once you are set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Consultancies Linux Online
Linux Phone-based Computer Specialists
Progent offers nationwide urgent phone support and consulting services for businesses who run environments based on versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote technical support provides optimum leverage for your information technology dollar by extending user productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security professionals to help you with the most difficult system issues.
SharePoint Server 2003 Specialist
SharePoint Server 2003 Engineer
Progent's Microsoft-certified consultants offer companies of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint offers a central location for your workers or clients to access, organize, share and manipulate useful information, documents, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint solution or upgrade to the latest version of SharePoint.
Top Internet Security and Acceleration Server 2006 Onsite Technical Support
24 Hour Technical Support Microsoft ISA Server 2006
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling enhanced productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard business applications, services, and information across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you design, deploy, set up, and support ISA Server on your system so your company achieves a smart and economical balance of security, convenience, and performance.
Amazon MWS programming Programmer
Amazon Marketplace Web Service development Contract Programmer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Microsoft Small Business Server 2008 Technology Consulting Services
Online Technical Support Microsoft SBS 2011
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience designing and building cohesive, comprehensive business technology solutions. Progent's Small Business Server professionals have an average of over a decade of experience integrating business networks built on Microsoft platforms. This experience ensures you success in deploying, administering, and repairing network solutions that incorporate the SBS Server package of servers and productivity software.
MSP360 VM Backup Technology Consulting
Top MSP360 Managed Backup Remote Support
Progent's data protection experts can assist you to design, deploy and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical computers, works with all leading public clouds, and allows you to build a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system glitches, malicious users, and external attacks like ransomware.
Microsoft SQL 2008 Support and Help
Consulting Services MS SQL Server 2008
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, administering, and using company data and database applications on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for a network consultant with real-world experience and wide knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
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