Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a penetration and are less able to mount a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the more time it will require to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help organizations in the Anaheim area to locate and quarantine breached devices and protect undamaged resources from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Anaheim
Current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and basically sets the IT system back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom fee in exchange for the decryptors required to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an extra ransom in exchange for not posting this information or selling it. Even if you can restore your system to a tolerable date in time, exfiltration can be a major problem depending on the sensitivity of the downloaded data.
The restoration process subsequent to ransomware attack involves several distinct phases, the majority of which can be performed concurrently if the response workgroup has enough people with the required experience.
- Containment: This time-critical first step requires arresting the lateral progress of the attack across your IT system. The more time a ransomware assault is permitted to go unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off affected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the network to a basic acceptable degree of functionality with the least downtime. This effort is typically the top priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and safe remote access. Progent's ransomware recovery experts use advanced workgroup platforms to organize the complicated restoration effort. Progent appreciates the importance of working quickly, continuously, and in unison with a customer's management and network support group to prioritize activity and to get essential resources on line again as fast as feasible.
- Data restoration: The effort required to recover data impacted by a ransomware assault varies according to the state of the network, the number of files that are affected, and what recovery methods are needed. Ransomware attacks can take down key databases which, if not carefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators.
- Deploying advanced AV/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical AV technology deployed by many of the world's largest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, classification, containment, recovery and analysis in a single integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the insurance provider, if any. Activities include determining the type of ransomware used in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and operating the decryption tool; troubleshooting decryption problems; building a pristine environment; remapping and connecting datastores to reflect precisely their pre-encryption condition; and recovering computers and software services.
- Forensics: This process is aimed at uncovering the ransomware attack's progress throughout the network from beginning to end. This history of how a ransomware attack travelled within the network helps your IT staff to assess the impact and uncovers shortcomings in policies or processes that should be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is commonly given a high priority by the insurance provider. Because forensics can be time consuming, it is vital that other key recovery processes like operational continuity are executed in parallel. Progent maintains an extensive team of IT and data security experts with the skills required to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the surviving parts of your information system following a ransomware attack and rebuild them quickly into a functioning system. Progent has worked with leading insurance providers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Anaheim
For ransomware recovery consulting services in the Anaheim metro area, call Progent at 800-462-8800 or visit Contact Progent.