Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to recognize a penetration and are less able to organize a rapid and forceful defense. The more lateral movement ransomware can make inside a target's network, the longer it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to take the urgent first step in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Anaheim area to locate and isolate infected devices and protect undamaged resources from being penetrated.
If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Anaheim
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware assault, insist on a settlement payment for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional ransom for not posting this information on the dark web. Even if you can rollback your system to an acceptable date in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.
The recovery process subsequent to ransomware attack involves several distinct stages, most of which can proceed concurrently if the response team has enough members with the required experience.
- Quarantine: This urgent initial step requires arresting the lateral progress of the attack within your network. The longer a ransomware attack is allowed to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include isolating affected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
- System continuity: This involves bringing back the IT system to a minimal acceptable degree of functionality with the shortest possible downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their company. This project also demands the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complex recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to put critical resources back online as fast as feasible.
- Data recovery: The effort necessary to restore files impacted by a ransomware assault depends on the state of the network, the number of files that are encrypted, and what restore techniques are needed. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Some detective work may be needed to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were not connected at the time of the attack. Progent's Altaro VM Backup consultants can assist you to utilize immutability for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including root users. Immutable storage provides an extra level of protection and restoration ability in the event of a successful ransomware attack.
- Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same AV technology deployed by many of the world's largest corporations including Walmart, Citi, and Salesforce. By providing in-line malware filtering, identification, containment, repair and analysis in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if any. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the TA; checking adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; building a clean environment; mapping and connecting datastores to match exactly their pre-attack state; and reprovisioning computers and services.
- Forensic analysis: This process involves discovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network assists you to assess the damage and highlights gaps in policies or work habits that should be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Because forensics can take time, it is vital that other important recovery processes like operational resumption are performed in parallel. Progent has an extensive team of IT and cybersecurity experts with the knowledge and experience required to carry out activities for containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in core technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This broad array of skills gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware intrusion and reconstruct them rapidly into an operational network. Progent has collaborated with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Expertise in Anaheim
For ransomware system recovery services in the Anaheim metro area, phone Progent at 800-462-8800 or visit Contact Progent.