Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to recognize a penetration and are less able to organize a rapid and forceful defense. The more lateral movement ransomware can make inside a target's network, the longer it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the urgent first step in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Anaheim area to locate and isolate infected devices and protect undamaged resources from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Anaheim
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware assault, insist on a settlement payment for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional ransom for not posting this information on the dark web. Even if you can rollback your system to an acceptable date in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack involves several distinct stages, most of which can proceed concurrently if the response team has enough members with the required experience.

  • Quarantine: This urgent initial step requires arresting the lateral progress of the attack within your network. The longer a ransomware attack is allowed to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include isolating affected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • System continuity: This involves bringing back the IT system to a minimal acceptable degree of functionality with the shortest possible downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their company. This project also demands the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complex recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to put critical resources back online as fast as feasible.
  • Data recovery: The effort necessary to restore files impacted by a ransomware assault depends on the state of the network, the number of files that are encrypted, and what restore techniques are needed. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Some detective work may be needed to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were not connected at the time of the attack. Progent's Altaro VM Backup consultants can assist you to utilize immutability for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including root users. Immutable storage provides an extra level of protection and restoration ability in the event of a successful ransomware attack.
  • Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same AV technology deployed by many of the world's largest corporations including Walmart, Citi, and Salesforce. By providing in-line malware filtering, identification, containment, repair and analysis in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if any. Services include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the TA; checking adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; building a clean environment; mapping and connecting datastores to match exactly their pre-attack state; and reprovisioning computers and services.
  • Forensic analysis: This process involves discovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network assists you to assess the damage and highlights gaps in policies or work habits that should be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Because forensics can take time, it is vital that other important recovery processes like operational resumption are performed in parallel. Progent has an extensive team of IT and cybersecurity experts with the knowledge and experience required to carry out activities for containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in core technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This broad array of skills gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware intrusion and reconstruct them rapidly into an operational network. Progent has collaborated with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Anaheim
For ransomware system recovery services in the Anaheim metro area, phone Progent at 800-462-8800 or visit Contact Progent.

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    Progent's Microsoft-premier consultants can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit desktop computing, plan an affordable migration strategy that minimizes operational interruptions, and offer inexpensive, expert online help to assist you to install 64-bit desktop operating systems and applications on your existing hardware.

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  • Largest SentinelOne Ransomware Protection Consultant Services
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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis technology by SentinelOne to guard endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the complete threat progression including protection, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.

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    If your company computer system combines Sun Solaris technology with Windows, Progent can show you how to incorporate your computers into a unified network that permits all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, superior performance, and tight security. Progent's Solaris and MS Windows coexistence assistance services feature IT architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk services.

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    SentinelOne Singularity Complete Reseller Consultants

    Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.

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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Specialist macOS

    Progent provides national online phone support and troubleshooting services for companies that operate Apple Mac networks or whose IT systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Mac users a range of services such as desktop support, upgrading to the latest version of Mac OS X from earlier editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support provides optimum return for your information technology budget by extending user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of situations your network issues can be remediated by telephone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help with the toughest network problems.

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    Progent's expert software programmers, relational database architects, and program managers can assist enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing relational database designers and programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with additional data sources like SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with multiple web development technologies and can assist clients to build, expand, troubleshoot, or migrate web applications to take advantage of the most current web technology.

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    Progent's Cisco certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for shared public networks.

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    Progent can help small and mid-size businesses to deploy VoIP platforms to give their at-home workers the benefit of seamless access to the corporate phone infrastructure.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800

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  • Exchange 2013 Upgrade Professionals
    Exchange 2013 eDiscovery Consultant

    Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact key IT areas like ease of administration, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Exchange 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.

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    SCCM 2012 Site Hierarchy Design Consulting

    Progent can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including ADDS, SQL SSRS, and IIS.

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  • Top Rated Microsoft Certified Expert SCCM 2012 Windows 2010 Provisioning IT Consultant SCCM 2012 Windows Server Deployment Consulting
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  • Forefront TMG Support
    Forefront TMG Firewall Specialists

    Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront TMG 2010 from any version of ISA Server.

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    Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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  • ProSight DPS ECHO Backup and Recovery Services Professionals
    Cloud Backup Security and Compliance Troubleshooting

    ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.

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