Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a penetration and are less able to mount a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the more time it will require to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help organizations in the Anaheim area to locate and quarantine breached devices and protect undamaged resources from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Anaheim
Current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and basically sets the IT system back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom fee in exchange for the decryptors required to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an extra ransom in exchange for not posting this information or selling it. Even if you can restore your system to a tolerable date in time, exfiltration can be a major problem depending on the sensitivity of the downloaded data.

The restoration process subsequent to ransomware attack involves several distinct phases, the majority of which can be performed concurrently if the response workgroup has enough people with the required experience.

  • Containment: This time-critical first step requires arresting the lateral progress of the attack across your IT system. The more time a ransomware assault is permitted to go unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off affected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the network to a basic acceptable degree of functionality with the least downtime. This effort is typically the top priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and safe remote access. Progent's ransomware recovery experts use advanced workgroup platforms to organize the complicated restoration effort. Progent appreciates the importance of working quickly, continuously, and in unison with a customer's management and network support group to prioritize activity and to get essential resources on line again as fast as feasible.
  • Data restoration: The effort required to recover data impacted by a ransomware assault varies according to the state of the network, the number of files that are affected, and what recovery methods are needed. Ransomware attacks can take down key databases which, if not carefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators.
  • Deploying advanced AV/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical AV technology deployed by many of the world's largest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, classification, containment, recovery and analysis in a single integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the insurance provider, if any. Activities include determining the type of ransomware used in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and operating the decryption tool; troubleshooting decryption problems; building a pristine environment; remapping and connecting datastores to reflect precisely their pre-encryption condition; and recovering computers and software services.
  • Forensics: This process is aimed at uncovering the ransomware attack's progress throughout the network from beginning to end. This history of how a ransomware attack travelled within the network helps your IT staff to assess the impact and uncovers shortcomings in policies or processes that should be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is commonly given a high priority by the insurance provider. Because forensics can be time consuming, it is vital that other key recovery processes like operational continuity are executed in parallel. Progent maintains an extensive team of IT and data security experts with the skills required to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the surviving parts of your information system following a ransomware attack and rebuild them quickly into a functioning system. Progent has worked with leading insurance providers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Anaheim
For ransomware recovery consulting services in the Anaheim metro area, call Progent at 800-462-8800 or visit Contact Progent.



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    Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN solutions. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall/VPN devices and software, outsourced security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going network help, maintenance, training, and security expertise.

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    Progent applies no minimum charge and asks no retainer for services provided during normal working hours. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be forced to permit less critical problems to stay unaddressed. .

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    Progent provides organizations of any size expert support for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security plan and choose the right technologies from a variety of vendors to support your security objectives while sticking within your spending restraints.

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    Progent's IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can contain costs and minimize uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network foundation for your critical applications powered by Windows.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while enabling enhanced productivity by making these resources available to authorized remote users. ISA Server helps protect corporate applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can help you design, deploy, set up, and maintain ISA Server 2006 on your network so that your business achieves a smart and economical combination of security, convenience, and performance.

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    Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.

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    Progent's Technical Response Center (TRC) provides nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone help and remote direct network access to isolate and repair technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of nationwide service professionals makes it possible to escalate even the toughest problems to competent experts as required. For urgent problems, the TRC tries to respond to your request for service in less than one hour.

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    Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with real-world experience designing and integrating cohesive, comprehensive business technology solutions. Progent's Small Business Server consultants have an average of over 10 years of background supporting business networks founded on Microsoft products. This background assures you success in deploying, administering, and troubleshooting IT environments that incorporate the SBS Server package of servers and applications.

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    Progent can assist you to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that seamlessly combine local and cloud resources.

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    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the state of vital assets.

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    Progent's certified ISA Server consultants have long experience developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Network Contact Center Outsourcing Support Services for desktop technical support are designed especially for small businesses who need fast access to a Help Desk Call Center with expert phone support and full escalation options but who must work within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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    Progent's Help Desk management and co-management services help organizations to cut costs and enhance productivity.

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  • Windows 2012 Consulting MCSE Expert Certified Windows Server 2019 Computer Consulting
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    Progent's IT outsourcing packages offer affordable network consulting for small companies. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support expenses to increase in a more moderate and manageable fashion than is feasible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available system foundation for your vital applications based on Windows.

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  • Dynamics GP 2015 R2 Migration Professionals
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    Microsoft Dynamics GP 2015 R2 introduces a revamped design that enhances cloud readiness, works with the most popular handheld devices, allows single sign-on with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this powerful platform.

  • Windows Server Essentials Server Backup Specialists After Hours Windows Server Essentials and Microsoft 365 Services
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  • Zero Trust Security Support Services Duo Identity Verification Professional

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    Progent has identified five key network security practices for companies on a tight IT budget.

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  • SentinelOne Ransomware Protection Consulting Services
    Consult Ransomware Recovery Readiness Review

    Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure AD implementation. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with data security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime.


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