Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are least able to organize a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's network, the longer it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware experts can assist organizations in the Anaheim metro area to locate and isolate breached devices and guard clean assets from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Anaheim
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any available system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a ransom fee for the decryptors required to unlock encrypted files. Ransomware attacks also try to exfiltrate information and hackers demand an additional payment in exchange for not publishing this information or selling it. Even if you are able to restore your network to an acceptable point in time, exfiltration can pose a major issue depending on the sensitivity of the stolen information.
The recovery work after a ransomware attack involves several distinct phases, most of which can proceed in parallel if the response team has enough members with the required experience.
- Quarantine: This urgent initial response involves blocking the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to run unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities consist of isolating infected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the IT system to a basic acceptable level of capability with the shortest possible downtime. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and line-of-business apps, network topology, and safe remote access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the complicated restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in unison with a client's managers and network support group to prioritize activity and to put essential services on line again as fast as feasible.
- Data recovery: The effort necessary to restore data damaged by a ransomware attack depends on the state of the network, how many files are encrypted, and which restore methods are needed. Ransomware attacks can destroy critical databases which, if not carefully closed, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be needed to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users.
- Deploying advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the same anti-virus technology implemented by some of the world's largest corporations such as Netflix, Citi, and Salesforce. By providing real-time malware filtering, identification, mitigation, restoration and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the insurance carrier, if any. Services include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement and schedule with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption tool; troubleshooting failed files; creating a clean environment; mapping and connecting drives to match precisely their pre-attack state; and reprovisioning machines and services.
- Forensic analysis: This activity involves uncovering the ransomware attack's storyline across the network from beginning to end. This history of how a ransomware assault travelled within the network helps you to assess the impact and brings to light vulnerabilities in policies or work habits that should be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensic analysis is usually assigned a top priority by the cyber insurance provider. Because forensics can take time, it is critical that other key recovery processes like operational resumption are performed concurrently. Progent has an extensive roster of information technology and cybersecurity professionals with the knowledge and experience needed to carry out activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided online and on-premises IT services throughout the United States for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned prestigious certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to identify and integrate the undamaged pieces of your information system following a ransomware intrusion and reconstruct them quickly into a viable network. Progent has collaborated with top insurance providers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting in Anaheim
For ransomware recovery consulting in the Anaheim metro area, call Progent at 800-462-8800 or see Contact Progent.