Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware needs time to work its way across a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff are likely to be slower to become aware of a break-in and are least able to organize a quick and forceful defense. The more lateral progress ransomware is able to make within a victim's system, the longer it takes to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Anaheim area to identify and isolate infected devices and protect clean assets from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Anaheim
Current variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and attack any accessible system restores. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and basically sets the IT system back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryptors required to recover scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional ransom for not publishing this information or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a major problem according to the nature of the downloaded data.
The recovery process subsequent to ransomware penetration has a number of crucial stages, most of which can be performed in parallel if the recovery team has enough members with the necessary experience.
- Containment: This urgent initial step requires blocking the sideways spread of ransomware across your IT system. The more time a ransomware attack is permitted to go unrestricted, the more complex and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities include isolating affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This involves restoring the IT system to a minimal useful degree of capability with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe remote access. Progent's recovery team uses state-of-the-art collaboration platforms to organize the complex recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's managers and network support group to prioritize activity and to get essential resources back online as quickly as feasible.
- Data restoration: The effort required to restore data damaged by a ransomware assault varies according to the condition of the network, how many files are encrypted, and which recovery methods are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Some detective work may be needed to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators.
- Setting up modern AV/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the identical AV technology used by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, identification, containment, recovery and forensics in a single integrated platform, Progent's ASM lowers TCO, simplifies administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Services consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryptor utility; troubleshooting failed files; building a clean environment; remapping and connecting drives to reflect exactly their pre-encryption state; and reprovisioning machines and software services.
- Forensics: This process involves uncovering the ransomware assault's progress across the targeted network from start to finish. This history of how a ransomware assault travelled within the network helps you to evaluate the impact and uncovers gaps in policies or work habits that should be corrected to avoid later breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is typically given a high priority by the insurance carrier. Because forensic analysis can take time, it is vital that other key recovery processes like operational resumption are performed concurrently. Progent has a large team of IT and cybersecurity experts with the knowledge and experience needed to perform the work of containment, business resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has provided online and onsite network services across the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial management and ERP applications. This breadth of expertise allows Progent to salvage and consolidate the surviving pieces of your network following a ransomware assault and reconstruct them quickly into an operational network. Progent has collaborated with leading insurance providers like Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Expertise in Anaheim
For ransomware recovery services in the Anaheim area, call Progent at 800-462-8800 or see Contact Progent.