Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT personnel may be slower to recognize a break-in and are least able to mount a quick and forceful defense. The more lateral movement ransomware can make inside a victim's network, the longer it will require to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the urgent first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help businesses in the Anaheim area to locate and quarantine infected servers and endpoints and protect clean assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Anaheim
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any available backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery almost impossible and effectively sets the IT system back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment in exchange for the decryption tools needed to unlock encrypted data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an extra settlement for not posting this information on the dark web. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a major problem according to the sensitivity of the downloaded data.

The restoration work subsequent to ransomware penetration has a number of distinct stages, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required skill sets.

  • Quarantine: This urgent initial response requires blocking the lateral progress of ransomware across your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment activities consist of isolating infected endpoints from the rest of network to block the contagion, documenting the IT system, and securing entry points.
  • System continuity: This involves restoring the network to a minimal useful degree of functionality with the least delay. This process is usually the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and mission-critical apps, network architecture, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to coordinate the multi-faceted restoration process. Progent understands the urgency of working quickly, continuously, and in concert with a customer's management and IT group to prioritize activity and to get vital resources back online as fast as feasible.
  • Data recovery: The work required to restore data damaged by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which recovery methods are required. Ransomware assaults can take down pivotal databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on Active Directory, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to find undamaged data. For example, undamaged OST files may exist on employees' PCs and notebooks that were off line during the attack.
  • Deploying advanced AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same AV technology used by many of the world's biggest enterprises including Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, detection, containment, repair and forensics in one integrated platform, Progent's ASM cuts TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement amount and timeline with the hacker; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; receiving, learning, and using the decryptor utility; troubleshooting decryption problems; creating a clean environment; remapping and reconnecting datastores to match precisely their pre-attack condition; and restoring physical and virtual devices and services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress across the network from start to finish. This history of how a ransomware assault progressed through the network assists your IT staff to assess the impact and brings to light vulnerabilities in policies or processes that need to be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensics is typically given a top priority by the insurance carrier. Since forensics can take time, it is vital that other important recovery processes like operational resumption are pursued concurrently. Progent has an extensive team of IT and data security professionals with the knowledge and experience needed to carry out the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has delivered online and onsite network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to identify and consolidate the undamaged parts of your information system following a ransomware assault and reconstruct them quickly into an operational system. Progent has worked with top insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Services in Anaheim
For ransomware cleanup services in the Anaheim metro area, call Progent at 800-462-8800 or visit Contact Progent.

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