Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support staff may take longer to become aware of a break-in and are less able to mount a rapid and forceful response. The more lateral movement ransomware can achieve within a victim's network, the more time it will require to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Anaheim area to locate and isolate infected devices and protect undamaged resources from being compromised.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Anaheim
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors, the cybercriminals behind a ransomware attack, insist on a settlement fee in exchange for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional payment in exchange for not posting this information on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded information.

The restoration process after a ransomware attack has several crucial stages, most of which can be performed in parallel if the recovery team has enough people with the necessary experience.

  • Quarantine: This urgent initial response involves arresting the lateral spread of the attack within your IT system. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include isolating affected endpoint devices from the network to minimize the contagion, documenting the environment, and securing entry points.
  • System continuity: This involves restoring the IT system to a basic useful level of capability with the shortest possible delay. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and safe remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to organize the complex restoration process. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's managers and IT staff to prioritize activity and to get essential resources on line again as quickly as feasible.
  • Data restoration: The effort required to recover files impacted by a ransomware attack varies according to the state of the systems, how many files are affected, and which restore techniques are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might need to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical platforms are powered by SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware attack. Progent's Altaro VM Backup experts can help you to deploy immutable backup for cloud object storage, allowing tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by any user including administrators or root users. This adds an extra level of security and restoration ability in the event of a successful ransomware attack.
  • Deploying modern AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical anti-virus tools used by many of the world's biggest corporations including Walmart, Citi, and Salesforce. By providing real-time malware blocking, classification, containment, repair and forensics in a single integrated platform, ProSight Active Security Monitoring reduces TCO, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryption tool; debugging failed files; creating a clean environment; remapping and connecting drives to match exactly their pre-encryption state; and restoring computers and software services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's progress across the network from beginning to end. This audit trail of how a ransomware attack progressed within the network assists you to assess the damage and uncovers gaps in policies or processes that should be corrected to avoid future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is usually assigned a high priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important recovery processes like operational resumption are performed concurrently. Progent maintains a large team of information technology and data security experts with the knowledge and experience needed to perform the work of containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises IT services across the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to identify and integrate the surviving pieces of your IT environment following a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with top insurance providers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Expertise in Anaheim
For ransomware system recovery expertise in the Anaheim metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent can assist your business to plan and implement an efficient migration from a UNIX-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and reduce productivity discontinuity by developing an effective transition strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current environment, transition strategy and testing, Microsoft Exchange migration support, data and application software migration, and server and mass storage migration and economization.

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  • Windows 2008 Server Networking Consultant Orange County California, U.S.A. Windows Server 2012 Implementation Consulting Companies Anaheim Hills
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  • Windows Server 2019 Professionals After Hours Windows Server 2019 Storage Spaces Direct Network Engineer

  • Technology Professional VoIP phones patch management
    Wi-Fi access point patch management Services

    Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoints scanners, network appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and robotics.

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  • Windows Server 2022 Container Image IT Consultant Windows Server 2022 Live Migration Remote Support Services

  • Microsoft Windows 2003 Computer Consultant
    Windows 2003 Technical Consultant

    Progent's certified Windows 2003 Server engineers can provide network support and expert consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support offerings include system design, installation, project management, on-premises and remote technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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  • iPhone patch management Professionals iOS patch management Consulting

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