Overview of Progent's Ransomware Negotiation Services in Anaheim
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complicated activity that requires a combination of field experience, IT skills and business acumen. It also requires close co-operation with the victim's IT team and the cyber insurance carrier, if there is one. Because the number one goal of the ransomware victim is fast recovery, it is critical to deploy response teams that work effectively, in parallel, and with intimate collaboration. Progent has the scope of technical knowledge and the depth of personnel to complement your IT staff and recover your network environment rapidly and affordably.

Services available from Progent's ransomware settlement negotiation team include:

  • Establishing the type of ransomware used in the attack
  • Identifying and communicating with the hacker
  • Assessing the likelihood of recovery
  • Testing the hacker's decryption tool
  • Agreeing on a settlement with the ransomware victim and the insurance carrier
  • Negotiating a settlement amount and schedule with the TA
  • Confirming compliance with anti-money laundering laws
  • Managing the crypto-currency transfer to the hacker
  • Receiving, learning, and using the TA's decryptor utility
  • If necessary, contacting the TA for technical help with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating infected endpoints to prevent further spread of the assault
  • Making digital copies of every compromised device and data store in order to perform forensics without interfering with restoration
  • Adding anti-virus protection to all virus-free endpoints
  • Recovering files from air-gapped restores or unscathed machines
  • Building a clean recovery environment
  • Mapping and reconnecting datastores to reflect exactly their pre-attack state
After the decryption utility has been mastered, Progent can help you to restore machines and services to their original condition. Progent can also help you to perform a forensics investigation and generate a document to deliver to the insurance provider. This report helps you to understand security gaps that must be corrected and recommends actions that should be performed to combat subsequent ransomware attacks.

Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor commonly attempt to exfiltrate files. Hackers can then demand a separate settlement for not posting this information or selling it. Unfortunately, there exists no way to guarantee that exfiltrated data have been totally deleted by the hacker. In fact, in numerous cases the threat actor has limited say about the disposition of the data. Paying an exfiltration ransom does not free you from the necessity of seeking the advice of privacy attorneys, performing an audit on which files were stolen, and carrying out the necessary alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered online and onsite network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP applications. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your network after a ransomware attack and rebuild them rapidly into an operational network. Progent has worked with top cyber insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in Anaheim
To contact with Progent about crypto-ransomware settlement negotiation guidance in Anaheim, phone Progent at 800-462-8800 or go to Contact Progent.

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