Progent's Ransomware Negotiation Services in Anaheim
Ransomware Defense and Recovery ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex activity that calls for a mix of field experience, IT knowledge and business acumen. It also requires working closely with the cyber-extortion target's IT team and the cyber insurance provider, if any. Since the top priority of the ransomware target is fast recovery, it is vital to deploy recovery teams that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of technical knowledge and the depth of experts to complement your IT staff and restore your network environment quickly and economically.

Support provided by Progent's ransomware negotiation experts include:

  • Determining the type of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the threat actor's decryption capabilities
  • Agreeing on a settlement range with the victim and the cyber insurance provider
  • Establishing a settlement amount and timeline with the hacker
  • Verifying compliance with anti-money laundering sanctions
  • Overseeing the crypto-currency disbursement to the TA
  • Acquiring, learning, and using the threat actor's decryptor utility
  • If necessary, contacting the threat actor for assistance with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating infected endpoints to prevent further spread of the assault
  • Creating digital copies of each compromised device and data store in order to perform forensics in parallel with cleanup
  • Installing A/V agents to all clean endpoints
  • Restoring data from offline restores or uncompromised machines
  • Building a pristine recovery environment
  • Mapping and reconnecting datastores to reflect exactly their pre-encryption condition
Once the decryption tool has been mastered, Progent can assist you to recover machines and software services to their original condition. Progent can also help you to perform a full forensic review and create a report to deliver to the cyber insurance carrier. This document identifies cybersecurity vulnerabilities that need to be eliminated and suggests actions that can be taken to counter subsequent ransomware assaults.

Paying Exfiltration Ransoms
Beyond extorting payment for a decryption utility, current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly try to exfiltrate files. Hackers can then require an extra payment in exchange for not divulging this information on the dark web. Sadly, there is no method to be certain that stolen data have been completely deleted by the threat actor. Actually, in many cases the hacker has little say about the disposition of the data. Paying an exfiltration ransom does not free you from the necessity of getting the advice of legal counsel, conducting an investigation into which data were compromised, and performing the required notifications to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This broad array of expertise gives Progent the ability to salvage and integrate the surviving parts of your IT environment after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with leading insurance carriers including Chubb to help businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Expertise in Anaheim
To get in touch with Progent about ransomware settlement negotiation expertise in Anaheim, call Progent at 800-462-8800 or go to Contact Progent.



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  • Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has demonstrated a talent for creating sophisticated information technology solutions during his time as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major corporations.

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    Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated email components to reduce capital expense and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your organizations to assess the potential advantages of Exchange Online, design a network topology that makes sense for your functional requirements and budget, implement an efficient move from your existing Exchange system to one that includes Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems.

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