Expanding your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Anaheim organization to pick the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Anaheim, California businesses to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and centralized management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support a remote work environment can be especially complicated if you must accommodate a mix of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online support for both legacy as well as current IT products in virtual office solutions enables you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Services offered by Progent to assist your company to implement a productive telecommuting ecosystem include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authorized remote employees to use IT resources located at your corporate data center or in the cloud. Progent can help you to configure and manage VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect client software for secure VPN connections for a broad range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and use a data center PC's desktop. This gives network managers significant control over the computing environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide top-tier online consulting for integrating home routers from a range of vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are frequently utilized by telecommuters to access their Internet router for work. This can cause performance as well as security problems. Progent can help you to mitigate these problems by delivering services like Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity solutions impact the performance and availability of connections between at-home workers and the company network. Mission-critical processes might demand redundant Internet access in case the normal connection breaks. Progent offers guidance for identifying service providers, selecting appropriate service bundles, and integrating redundant Internet access. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Anaheim, California business, phone 1-800-993-9400 or go to Contact Progent.