Expanding your remote workforce may have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Anaheim organization to select the appropriate tools and follow leading practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from as-needed expertise for helping you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Anaheim, California companies to succeed with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and centralized management.

Infrastructure for Teleworkers
Integrating the network infrastructure required for an at-home workforce can be particularly complicated if you have to accommodate a mix of personal equipment like PCs and laptops, routers, and wireless APs from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's background providing remote support for both outdated as well as current IT products in remote office venues enables you to make efficient use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Support services offered by Progent to help you to create a productive work-at-home infrastructure include:

  • VPN connectivity allows you to establish a secure tunnel for authorized at-home workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN tunneling for a broad selection of devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to see and use a remote PC's desktop. This gives network managers significant control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent offers expert remote consulting for integrating routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput and cybersecurity issues. Progent can assist you to mitigate these issues by providing expertise like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless access point setup help.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the company data center. Business-critical applications may demand backup Internet access in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, selecting appropriate service bundles, and setting up high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Anaheim, California business, call 1-800-993-9400 or visit Contact Progent.