Enlarging your remote workforce can have a major impact on network architecture, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Anaheim organization to select the appropriate technologies and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Anaheim, California organizations to succeed with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed for an at-home workforce can be particularly complex if you have to manage a combination of personal hardware such as PCs and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online support for both outdated as well as modern technologies in remote office venues enables you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for implement necessary upgrades. Services offered by Progent to help your company to implement a productive telecommuting ecosystem include:

  • Virtual Private Network connectivity allows you to establish a secure tunnel for authorized remote employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent can help you to deploy and maintain VPN access between your teleworkers and your key network resources by providing remote VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a broad range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and use a remote PC's desktop. This technology provides IT managers significant control over the computing environment of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent can provide top-tier remote consulting for setting up routers from all major vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can cause throughput and cybersecurity issues. Progent can assist businesses to resolve these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the company data center. Vital applications might demand backup Internet connections in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, selecting sensible bandwidth and data volume packages, and configuring high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Anaheim, California organization, phone 1-800-993-9400 or go to Contact Progent.