Enlarging your remote workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Anaheim organization to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Anaheim, California businesses to succeed with any facet of creating a high-performing remote work environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required to support a remote workforce can be particularly complicated if you have to accommodate a combination of worker-owned equipment such as PCs and laptops, routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing remote support for both outdated and current technologies in remote office solutions allows you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Support services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:

  • VPN technology allows you to establish a secure connection for authorized at-home workers to use IT assets situated at your company datacenter or in a public cloud. Progent can assist you to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a broad selection of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a remote computer's desktop. This provides IT managers more control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent offers top-tier remote support for setting up home routers from all major vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput and security issues. Progent can assist you to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti WiFi AP integration help.
  • Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate network. Business-critical processes might require backup Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting ISPs, choosing appropriate bandwidth and data volume offerings, and setting up high-availability Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Anaheim, California organization, phone 1-800-993-9400 or visit Contact Progent.