Fast Remote Support for Anaheim California UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses in Anaheim California, Progent provides technical support for networks based on UNIX or Linux or for networks that include a combination of UNIX and Microsoft platforms. Progent has delivered online support to companies in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also offers the expertise of CCIE-qualified engineers for complex infrastructure problems, as well as the assistance of CISA and CISSP-accredited security engineers to handle high-level security design and business continuity preparedness.

Progent's online support engineers represent exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated technology to solve most network problems quickly. Efficient support reduces immediate expenses because service calls accumulate a smaller number of billable minutes. Remote support also eliminates the cost of dispatching an engineer to your location. Your company saves even more with incidental costs by reducing or eliminating system outages and associated costs stemming from business discontinuity, upset clients, idle employees, and de-focused management.

Progent's billing policy for online help is structured to maximize the impact of your network support dollar. Progent charges by the minute for telephone-based consulting, so you are billed exclusively for the support that you receive. In contrast to typical online support companies, Progent requires no startup surcharge or minimum fees. Progent's one-minute billing unit and simple model for pricing prevent scenarios where fast fixes manage to turn into substantial bills. Progent's penchant for solving technical issues quickly translates into your company spending less cash.

Progent's Online Service Technologies
Over the years, Progent has refined a collection of customized technologies and field-proven processes that promote the highest degree of effectiveness for online engineering help and repair for small and midsize business computer systems. Progent provides protected VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN technology enables the staff of Progent's remote service group to communicate with your company's computer system remotely without breaching system security.

Progent's sophisticated service database system keeps detailed histories describing all service that Progent's clients have been provided. Progent's team engineers have access to the history of support provided to every Progent client by any Progent engineer. This history of anomalies and fixes is stored as a readily exploitable support knowledge base that enables Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's high-level accreditations and working relationships with key technology companies including Cisco and Microsoft permit access to other massive support databases and permit fast access to vendors' internal product engineers with the result that Progent's online service specialists are able to arrive at optimal solutions in the least time.

Get Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's remote support in Anaheim California or to find out additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical need for IT support, go to Immediate Emergency Support.

Remote Network Support Services Offered Progent
Progent's remote support professionals have advanced credentials in a comprehensive array of technologies. This broad range of technical skills enables Progent's consultants to resolve almost any emergency likely to take place in a small or midsize business network. Certificates earned by Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.

To support customers with multi-platform networks, Progent also offers access to engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Online technical services provided by Progent to companies in Anaheim include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online support services cover a broad spectrum of computer technology including network architecture, messaging systems, system and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server consolidation and simplified management, and migration from older applications to current Microsoft Windows or Linux-powered environments. Progent's group-oriented methodology for resolving network issues enables fast escalation, if necessary, to engineers with task-relevant expertise to handle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts support costs.

    Progent's UNIX and Linux support engineers can offer urgent online help for diagnosing anomalies within UNIX, Linux, or Solaris networks based on leading derivatives of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux versions for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
    Cisco Engineers for Anaheim CaliforniaThe Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for network professionals, and validates a consultant's technical skills at the master level. Cisco CCIEs can handle even the most difficult challenges occurring in network infrastructure design, deployment, administration, protection, and repair. Cisco qualified CCIEs work closely with Cisco's in-house product support engineers in isolating problems with Cisco IOS Software network management tools and coming up with workarounds or identifying software patches. CCIEs provide excellent cost-effectiveness because their depth of expertise allows them to resolve even the most complex problems quickly. In many cases, less seasoned consultants can wrestle for many hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in minutes. Few support providers make Cisco CCIEs available to assist small and mid-size companies. Progent can provide quick phone contact with a CCIE so your company can get immediate help for complex network infrastructure issues that are impacting worker efficiency but are outside the experience of your ordinary computer support resources. Progent's CCIE support experts can tie into your environment using sophisticated on-line troubleshooting technology to perform efficient, safe, and economical analysis and remediation. Progent's CCIEs offer consulting for the complete line of Cisco's popular family of infrastructure products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network (VPN) products.

  • Certified Microsoft Windows Expertise
    Microsoft Windows Experts for Anaheim CaliforniaProgent's Microsoft-expert online support professionals can deliver network problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help your company with a broad range of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2019 Server deployment, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint 2019 planning and integration, Microsoft Teams expertise, Skype for Business migration consulting, Microsoft Lync Server integration and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a wide range of online PC desktop services including Microsoft Windows 7 migration, upgrading to 64-bit desktop software, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Certified System Security Experts
    CISSP Premier System Security Experts for Anaheim CaliforniaProgent's accredited CISSP and ISSAP network security consultants can provide a range of system protection solutions to bolster the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against assaults or assist your business to recover quickly after a serious breach. Security solutions available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Nikto; fast recuperation from virus and worm attacks; installing firewalls; building safe techniques for remote and mobile connectivity; guarding your messaging infrastructure against spam and directory harvest attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced remote consulting services to help businesses of any size integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a range of public cloud integration support services such as Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience providing advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting professionals for contract projects that small companies frequently request. Progent's rates for longer-term development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's background in these special fields of information technology allows customers to complete critical initiatives within budget and on time. Progent's project-based online engineering services include:
  • Help Desk Services
    Progent's Help Desk Call Center service offerings for small and midsize businesses with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller companies who don't have the budget to build and maintain an in-house Help Desk Call Center but who need quick communication with a reliable Help Desk with professional phone support plus the in-depth expertise to escalate complex tasks to advanced consultants.

    Progent's Help Desk Co-management services allow your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution built around the top PSA tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk consulting support can guide you in building an effective new Help Desk Call Center or improving your current organization, evaluating or enhancing Help Desk software products to address the unique needs of your corporation, or adding occasional online personnel to work with your in-house Help Desk Call Center group to handle unusually busy scenarios like software transitions, major upgrades, or installing new applications.

    Progent's Help Desk team of experienced network experts provides your customers in Anaheim California quick access to a dependable network service resource with years of experience delivering phone help and remote repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center the reputation as a significant driver of business efficiency, and Progent's target is to resolve instead of merely annotate technical issues.

  • Applications Support: Training, Programming, and Integration
    Progent's Applications Experts Group can supply remote professional consulting expertise and training in specific business application fields such as ERP, MRP, customizing accounting packages, and CRM. Progent also can provide consulting expertise, programming, and education for Microsoft applications including Microsoft CRM, Project, MS Word, and MS Office Excel. To read more about Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Mac consultants can nurture the creative elements of Macintosh environments by delivering phone-based help services and education in graphics, audio, and motion video. Progent's support professionals offer assistance in a range of Macintosh creative tools including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with special jobs like capturing or digitizing audio/video or putting together an audio/video production facility.

    Remote Network and Server Monitoring Support
    Progent can provide companies in Anaheim California remote network monitoring support powered by MS Operations Manager network monitoring, adapted by Progent to suit your environment so your network maintenance is proactive and automated. By detecting possible issues before they evolve into full-scale emergencies, system monitoring can ward off disruptive and costly service crises. Progent can also assist with server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or systems that incorporate multiple operating systems.

How Your Anaheim California Company Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent remote assistance with UNIX, Linux, Solaris, or macOS and OS X environments, go to Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services




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    MS Communications Server provides IM and Real Presence as part of an extensible, world-class package featuring advanced security, transparent integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved business efficiencies, enhanced worker productivity, and better intellectual property security. MS Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can assist you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add business value to your IT system

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    E-Mail Guard is Progent's economical spam filtering and anti-virus service that offers small businesses world-class protection against spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive suite of web-based anti-spam and virus protection services that ward off email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server platform, hardware type, or geographic location.

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    Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite consulting services to assist you to plan, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.

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    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can disrupt productivity.

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