UNIX, Linux, Sun Solaris, Mac OS X Consulting
Anaheim Enterprise and Small Business Computer Network Systems
For small companies in Anaheim California, Progent provides technical support for information systems based on UNIX or Linux or for networks that include a mix of UNIX-family systems and Windows platforms. Progent has provided remote troubleshooting to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging infrastructure issues, plus the assistance of CISSP and CISM-accredited security engineers to handle high-level security architecture and business continuity preparedness.
Progent's remote support engineers offer exceptional leverage because they have the practical experience and the sophisticated technology to resolve most network problems quickly. Efficient support lowers direct expenses since solutions require a smaller number of chargeable minutes. Remote help also eliminates the cost of sending a consultant to your site. Your company benefits even more in incidental expenses by minimizing or eliminating system outages and associated costs due to business disruption, upset customers and vendors, unproductive workers, and distracted executives.
Progent's billing model for online support is structured to maximize the impact of your network support dollar. Progent charges on a per-minute basis for phone consulting, so you are invoiced only for the support that you receive. Unlike many online service companies, Progent requires no service activation charge or minimum fees. Progent's per-minute billing unit and clean model for pricing do away with situations where speedy. minor solutions manage to turn into big invoices. Progent's skill at dealing with problems efficiently translates into your company saving money.
Progent's Online Support Technologies
Over the years, Progent has refined an array of customized tools and field-proven processes that ensure the highest level of efficiency for remote help and repair for small business IT systems. Progent offers safe VPN support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN technology enables the experts of Progent's online support team to interface to your company's environment without violating system security.
Progent's highly evolved customer support reporting application stores extensive documentation for the support that Progent's clients have received. Progent's authorized engineers have access to the details of assistance rendered to each customer by any Progent engineer. This history of anomalies and fixes is structured as a conveniently searchable proprietary knowledge base that allows Progent's remote technical engineers to share their experiences company-wide to ensure that the value of Progent's support services improves daily. Progent's advanced accreditations and close associations with key industry leaders including Cisco and Microsoft permit access to additional vast technical databases and allow fast access to manufacturers' in-house support staff with the result that Progent's remote consulting experts are able to come up with optimal resolutions promptly.
Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote services in Anaheim California or to learn additional information about Progent's phone support programs, contact Progent at
Phone-based Technical Support Services Available from Progent
Progent's phone-based consulting experts possess advanced credentials in a comprehensive set of products and technologies. This wide range of IT skills enables Progent's consultants to tackle virtually any problem that may take place in a small or midsize business network. Certificates held by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Associate.
To provide assistance to companies with multi-operating system environments, Progent also offers the services of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.
Remote support Offered by Progent to customers in Anaheim include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services cover a wide spectrum of information technology including network infrastructure, messaging solutions, system and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and transitioning from older systems to current Microsoft Windows or Linux-powered solutions. Progent's group-oriented approach to solving technical problems promotes fast escalation, if necessary, to engineers with appropriate expertise to tackle challenging situations. This expedites repair of urgent problems, reduces lost productivity, and lowers service costs.Progent's UNIX and Linux support engineers can provide urgent online assistance for troubleshooting problems within UNIX, Linux, or Solaris systems based on popular variants of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco CCIE for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for network consultants, and certifies a person's networking knowledge at the master level. Cisco qualified CCIEs know how to deal with even the most complex challenges occurring in network infrastructure planning, installation, maintenance, security, and problem solving. Cisco qualified CCIEs work on a privileged basis with Cisco's internal product support engineers in analyzing problems with IOS Software network administration tools and coming up with alternate approaches or identifying program patches. Cisco qualified CCIEs provide excellent cost-effectiveness because their deep expertise allows them to solve the most intractable problems rapidly. In typical instances, less qualified consultants can wrestle for hours or even days with the same problems that a CCIE can resolve in a few minutes.
Few consulting firms make Cisco CCIEs available to help small and mid-size companies. Progent offers fast telephone access to a Cisco-qualified CCIE so you can receive immediate support for severe network issues that are lowering worker productivity but are not within the scope of your ordinary IT maintenance resources. Progent's Cisco CCIE support experts can communicate with your environment via sophisticated on-line support technology to perform fast, safe, and affordable analysis and repair.
Progent's Cisco CCIEs offer assistance with all of Cisco's top-selling selection of infrastructure appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) solutions.
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Authorized Windows Expertise
Progent's Microsoft-expert remote service engineers can provide network troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help you with a wide range of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange 2019 deployment,
MS Exchange 2016 migration, Microsoft Exchange 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint 2019 planning and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a broad array of remote desktop support and troubleshooting services such as Windows 7 migration help, moving to 64-bit desktop software, integrating Microsoft Office 2010, and automating workstation deployment.
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CISM and CISSP Premier Network Security Consultants
Progent's qualified CISM and CISSP network security consultants offer a range of system protection solutions that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against assaults or assist your company to clean up quickly following a serious penetration. Security support services available from Progent include: comprehensive security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; fast cleanup after virus and worm attacks; setting up firewalls; building secure techniques for remote and mobile connectivity; defending your email system from spam and directory harvest attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced online support services to help companies of all sizes integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that seamlessly combine local resources along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent can provide the skills of world-class online consulting experts for special IT projects that small businesses often need. Progent's charges for ongoing development or consulting projects are set based on the qualifications of the consultants involved. Progent's experience with these special fields of information technology enables clients to execute critical projects economically and on time. Progent's project-based remote engineering solutions include:
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Call Center Support
Progent's Help Desk Call Center service options for small and midsize businesses with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center support services are designed for smaller companies who don't have the resources to create an internal Help Desk Call Center but who require quick communication with a dependable Call Center with proficient phone support plus the available expertise to escalate complex tasks to advanced consultants.Progent’s shared Help Desk services allow your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Help Desk consulting expertise can aid you in creating an effective new Help Desk Call Center or improving your existing organization, identifying or modifying Call Center software to meet the particular requirements of your company, or adding occasional online staff to reinforce your in-house Help Desk Call Center group to deal with demanding situations such as software migrations, major updates, or rolling out new business software.
Progent's Call Center team of seasoned information technology consultants gives your computer users in Anaheim California instant access to a reliable support group with years of background delivering telephone-based consulting and online repair service for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk recognition as a significant contributor to company productivity, and Progent's intent is to resolve rather than simply record IT issues.
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Applications Services: Training, Development, and Troubleshooting
Progent's Applications Experts Team can supply remote and in-depth consulting support and education in specific business application fields such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, customization, and education for Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and MS Office Excel. To learn more information concerning Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Mac professionals can nurture the imaginative elements of Macintosh systems by offering phone-based consulting services and education in graphics, audio, and video. Progent's support professionals can provide expertise in a large selection of Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with special projects like capturing or digitizing audio or video or putting together an audio/video production facility.
Remote Network Monitoring Services
Progent offers businesses in Anaheim California online network and server monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to accommodate your environment so that your network support is proactive and automated. By uncovering emerging issues before they evolve into crashes, proactive monitoring can avoid stressful and costly service failures. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or environments powered by a mix of OS platforms.
To contact Progent about urgent remote help with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Help, phone
Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.
| City | Address | Phone | Link |
| Anaheim | 155 N Riverview Drive Anaheim, CA 92808 United States |
(657) 999-1717 | Anaheim Network Support Services |
| Huntington Beach | 17011 Beach Boulevard, Suite 900 Huntington Beach, CA 92647 United States |
(657) 464-2560 | Huntington Beach Network Support Services |
| Irvine | 2102 Business Center Dr Irvine, CA 92612 United States |
(562) 583-3336 | Irvine Network Support Services |
| Mission Viejo | 27201 Puerta Real, Suite 300 Mission Viejo, CA 92691 United States |
(949) 429-4589 | Mission Viejo Network Support Services |
An index of content::
Aironet 700 Access Point Computer Engineer
Aironet Wave 2 Wi-Fi AP Support and Help
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises configuration and debugging services to help you to plan, implement, upgrade, optimize, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and anticipated workloads.
24-Hour System Center Operations Manager Technical Consultant
Network Monitoring Technology Consulting
Remote continuous network monitoring, proactive alarms, and actionable reports are vital to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a level of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost service packages created to help your company to identify and resolve a an array of network issues before they can hurt productivity.
Linux Online Engineers
Linux Online Engineer
Progent provides national urgent technical support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Online IT help provides maximum return for your IT budget by extending client efficiency and shortening the time billed for network analysis and repair. Advanced online access technology and skilled service specialists and engineers allow Progent to handle most IT problems without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISM premier security professionals to help you with the most difficult network problems.
Windows Server 2008 DirectAccess Support
Windows Server 2008 DirectAccess Online Support Services
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration strategies, install Windows Server 2008 with your network environment and workload, educate your support personnel how to run new management utilities, and deliver continuing consulting and troubleshooting via affordable options such as Help Desk Call Center support and online technical support.
Solaris Remote Engineers
UNIX Online Computer Firms
Progent offers nationwide urgent technical support and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems feature a mix of UNIX and Microsoft technology. Remote technical support provides optimum return for your information technology budget by protecting user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security specialists to help with the most challenging network issues.
MRTG Remote Troubleshooting
MRTG Online Technical Support
Nagios and MRTG are powerful, license-free monitoring utilities that operate with Linux and can be used to monitor UNIX networks, Windows systems, or multi-platform systems in which the Linux OS and Microsoft Windows coexist. The Nagios monitor lets system support engineers to track system services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring engineers can assist you to use both these programs to tune and troubleshoot your computer network.
SQL Server Reporting Services Design
Development Firm Power BI
Progent offers remote and onsite consulting to help your organization with any phase of BI reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help you to maintain your existing reporting environment, help you to upgrade reports from an outdated reporting platform to a current one, and provide custom remote training to meet your individual requirements. Progent’s business reporting and analytics consultants can provide experience in the leading business analytics reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Positions Compensation for Cisco Certified
Telecommuting Job Benefits for Home Based Network Engineers
Our compensation model is built on revenue sharing, so similar to being a freelance contractor, your earnings are directly driven by your work effort. Some Progent consultants focus on lifestyle issues and elect to work at an easy pace, using our flexible schedule to follow individual enthusiasms like mountain biking, motorcycle racing, snow boarding, fishing, travel, or sharing private time with family and acquaintances. Others use the chance to earn big bucks via hard effort and long days. Progent fully supports both sides of the spectrum plus everything in the middle.
SCDPM 2012 and Exchange DAGs Outsourcing
Online Support SCDPM 2012 Protection Groups
Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of any size to plan, deploy, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Setup and Support Windows, UNIX, Solaris
Windows and Solaris IT Consulting
If your business operates a UNIX or Linux environment or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a wide range of security areas such as security administration procedures, security design and models, access management products and methodology, applications development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of performance that information security managers are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or ISSAP certification have demonstrated the background and knowledge to offer effective security management and engineering help.
Office 365 and iOS Integration Services
Office 365 hybrid solutions for Exchange Specialist
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.
Network Engineer Microsoft Operations Manager
Microsoft Operations Manager Network Consulting
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT consulting professionals. With Progent's economically priced IT support programs, mid-size businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small and midsize business networks world-class reliability, security and performance.
Linux, Windows Professional
Integration Support Windows and Linux
If your company computer system combines Linux technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified network that permits all your operating systems to run side by side for easy administration, transparent dataflow, high dependability, enhanced throughput, and strong protection. Progent's Linux and Windows coexistence support services feature IT architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Cisco VTC Professional
Video Conferencing Information Technology Consulting
Progent can provide the support of a certified engineer with expertise deploying products from the leading telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, install, expand, or maintain a telepresence solution that protects your investment and optimizes the business value of your IT network. Progent also offers the expertise of infrastructure engineers able to help businesses of any size to build and maintain a network that provides the performance, reliability, protection, and expandability you need to support your telepresence environment.
Windows Server 2003 Engineer
Windows 2003 Server Network Consultant
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with designing, installing, managing and troubleshooting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Urgent ERP Programming
Immediate ERP Programming Companies
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to match your unique company needs. Progent’s Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management packages.
Dynamics GP/Great Plains Remote Consulting
Dynamics GP/Great Plains Professionals
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis platform based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its segmented approach you are able to purchase only the capability you currently require, with the option to expand clients and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains support engineers can show you how to install, configure and manage the current version of Microsoft Dynamics GP or migrate smoothly from an older version.
Support Services Exchange Server 2016 Migration Planning
Microsoft Exchange Server 2016 Migration Planning Engineer
Progent can assist you in any and all facets of your migration to Exchange Server 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
24-7 Symantec VelociRaptor Cybersecurity Firm
24-Hour Symantec VelociRaptor Cybersecurity Consultancies
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall/VPN technology. Progent can also help you create and implement a comprehensive security plan that can include firewall and VPN devices and utilities, outsourced security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing network support, maintenance, education, and security expertise.
Compliance Auditor WatchGuard Firebox T-Series Firewall
WatchGuard Firebox T-Series Firewall Security Consultancies
Progent provides support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Hosting for Virtual Servers Consult
Consultant Services Private Cloud Solutions
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting options are based on proven virtualization technologies that allow small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
SCOPIA Video Conferencing Services
Tandberg Telepresence Consultant Services
Progent offers the services of an accredited engineer with an extensive background deploying products from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to design, install, expand, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure engineers able to help companies of any size to build and maintain a network that provides the performance, reliability, protection, and expandability you need to support your telepresence environment.
Support Desk Outsourcing Services Support and Setup
Immediate Microsoft and Cisco Call Desk Outsourcing Services Online Help
Progent’s Shared Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared PSA tool for managing service requests, ticketing, responsibility, status tracking, and metrics.
Microsoft Dynamics Contract Programmer
Dynamics GP Software Development Remote Support Services
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
ProSight Spam Filtering Services Technology Professional
24x7 ProSight Spam Filtering Consulting Services
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Top Ranked Microsoft Certified Expert Lync Server 2013 Consultancy
Technology Professional Lync Server 2013 Front End Server
Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Microsoft Virtual Machines Support and Help
MS Microsoft Virtual Server Consulting
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and powered by technology originally developed by Connectix, provides the power necessary to accomplish server consolidation, software upgrade, and server quarantine projects through virtualization technology in an enterprise-class computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to improve ROI in software programming and piloting, upgrading from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to evaluate and deploy Microsoft Virtual Server 2005.
SharePoint 2016 Power View Engineer
SharePoint 2016 and OneDrive for Business Computer Consulting
Progent's Microsoft-certified consultants can provide economical online and onsite expertise, application development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Online Help Wi-Fi Site Survey
Wi-Fi RF Spectrum Analysis for Wi-Fi Network Consultants
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi network adapted to your facilities, offering your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and roaming ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Notebook VPN Computer Consultation
Technology Support Mobile Laptop
Progent's remote access and smartphone synchronization specialists can assist your business to design and configure secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your information network, enabling your business to improve the efficiency of your off-site workforce.
ASA Firewall with Firepower Online Troubleshooting
Cisco ASA 5500-X Firewall Support
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Windows, UNIX, Solaris Consultant Services
Technical Support Windows, UNIX, Solaris
Progent can assist your company to plan and implement a smooth transition from a UNIX-powered IT system to a network powered by Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your data and reduce business discontinuity by designing an effective transition strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration expertise, information and application migration, and processor and storage system transition and consolidation.
Wireless Security Consultant
Wireless Security Services
Progent offers expertise for security testing software including Microsoft Baseline Security Analyzer for performing a variety of programmed system auditing scans to identify potential security problems. Progent has extensive experience with security auditing tools and can show you how to make sense of testing reports and respond appropriately. Progent can help you build security into your company processes, configure scanning applications, define and deploy a secure network environment, and recommend policies to optimize the safety of your IT system. Progent's security professionals are ready to assist you to configure a firewall, design safe remote connectivity to email and data, and integrate virtual private network. Progent's qualified security engineers can validate the security of web software and can provide comprehensive information security assessments of enterprise-wide security to validate your organization's compliance with important industry security standards such as FISMA, PCI, and ISO 17799.
Largest Edge Routers Specialist
Core Routers Computer Consultant
Cisco has designed a full array of routers that includes routers built to deliver the protection, bandwidth, and availability required by organizations from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Microsoft Exchange 2016 Migration Integration Support
24/7 Microsoft Exchange Server 2016 Migration Planning Support and Setup
Progent can assist you in all facets of your migration to Exchange 2016 including designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
24-Hour Computer Consultants Windows PC Simulation on Apple macOS
Top On-site Technical Support Windows Virtual Desktop for Apple Mac
For businesses that have a combination of Mac and Windows desktops, there are two popular solutions for running Windows-dependent software on a Mac: an external connection to an actual Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based computer to run Windows software and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you are able to use Windows programs locally. Progent's macOS and Mac OS X technology consultants can help you to maintain these products for running Microsoft Windows software on your Macs and can also help your company to evaluate and configure third-party solutions for Windows PC simulation.
24x7 Mission Critical IT Applications Onsite Technical Support
Top Server Virtualization Remote Support
Server proliferation puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of servers and faster ROI, more leveraged utilization of servers, streamlined operations, enhanced network uptime, and easier manageability. Common usage scenarios for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy applications based on outdated operating systems, and affordable quarantine of software development or pilot testing systems from production systems.
Progent Contact
Progent Phone Numbers
For small companies interested in Progent's IT outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
Microsoft Exchange 2016 Upgrade Planning Computer Engineer
Top Exchange 2016 Migration Troubleshooting
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Remote Teleworker Network Infrastructure Remote Support
Remote Workers Infrastructure Online Support
Progent can help small and medium-size companies to plan, set up and debug the infrastructure needed to support telecommuters.
Exchange 2013 Performance Tuning Online Support
Exchange 2013 eDiscovery Computer Consultants
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect key facets of IT such as manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Exchange 2013, create an efficient test and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange 2013.
Hybrid Microsoft 365 integration Integration Support
Office 365 and Android Technology Consulting Services
Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
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