Urgent Online Support for Anaheim California UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses in Anaheim California, Progent provides support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Windows platforms. Progent has delivered remote support to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for complex connectivity issues, as well as the assistance of CISSP and CISM-accredited security consultants to handle high-level security architecture and business continuity planning.

Progent's online support engineers represent exceptional leverage due to the fact that they have the practical background and the advanced tools to resolve most network problems quickly. Efficient support lowers immediate expenses since solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your organization benefits additionally in indirect costs by reducing or eliminating network downtime and associated costs stemming from business disruption, upset clients, idle workers, and de-focused executives.

Progent's billing model for remote help is structured to get the most out of your network support dollar. Progent charges per minute for telephone-based consulting, so you are billed only for the services that you actually get. Unlike typical online service firms, Progent requires no service activation fee or minimum fees. Progent's one-minute billing unit and simple model for billing avoid situations where speedy. minor solutions manage to turn into substantial bills. Progent's skill at disposing of problems efficiently results in your company conserving money.

Progent's Online Support Tools
Through years of experience, Progent has fine tuned an array of optimized tools and field-proven processes which ensure the maximum level of efficiency for online technical support and troubleshooting for small business computer systems. Progent offers secure Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN technology enables the consultants of Progent's remote service group to interface to your computer system without compromising corporate security.

Progent's powerful technical support reporting system keeps detailed records describing all service that Progent's customers have been provided. Progent's team consultants have the benefit of the records of services delivered to each Progent customer by any consultant. This database of trouble tickets and solutions is structured as a readily exploitable proprietary database that permits Progent's online support engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support improves over time. Progent's advanced accreditations and working associations with important technology companies such as Cisco and Microsoft make available additional massive technical support databases and allow fast response from vendors' in-house product engineers with the result that Progent's remote consulting specialists are able to find the best solutions quickly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's phone services in Anaheim California or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for IT support, visit Immediate Emergency Support.

Phone-based Technical Services Available from Progent
Progent's online technical support experts offer certified skills in an extensive array of disciplines. This wide range of technical skills permits Progent's consultants to address almost any crisis that may occur in a small company network. Certifications awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

To support companies with mixed-platform environments, Progent also offers the skills of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.

Remote technical services available from Progent to clients in Anaheim include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote support services address a wide range of information technology such as network infrastructure, messaging systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server economization and simplified management, and transitioning from legacy applications to the latest Microsoft Windows or Linux-based solutions. Progent's team-oriented methodology for solving technical problems promotes fast escalation, when required, to engineers with appropriate experience to tackle challenging scenarios. This accelerates solutions of critical problems, minimizes lost productivity, and cuts service costs.

    Progent's UNIX/Linux support engineers can provide emergency remote help for analyzing anomalies within UNIX/Linux systems powered by popular variants of UNIX including:

    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco Engineers for Anaheim CaliforniaThe Cisco CCIE credential is the premier recognition for networking consultants, and certifies a consultant's networking knowledge at the master level. Cisco CCIEs know how to deal with the most stubborn challenges encountered in network infrastructure design, deployment, management, protection, and problem solving. Cisco CCIEs can cooperate closely with Cisco's internal engineers in analyzing problems with IOS network administration utilities and coming up with workarounds or identifying software updates. Cisco qualified CCIEs offer exceptional cost-effectiveness since their depth of expertise enables them to solve the most intractable problems quickly. In many cases, less qualified engineers can struggle for many hours or even days with identical tasks that a CCIE can fix in minutes. Few consulting providers make Cisco CCIEs accessible to assist small and mid-size companies. Progent offers fast telephone access to a Cisco CCIE so your company can get urgent support for severe network infrastructure issues that are hurting business efficiency but are beyond the scope of your local computer service group or consultant. Progent's CCIE support experts can tie into your network using sophisticated remote troubleshooting technology in order to perform quick, safe, and affordable analysis and repair. Progent's CCIEs can provide assistance with the entire range of Cisco's market leading selection of connectivity devices including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.

  • Authorized MS Windows Expertise
    Windows Support for Anaheim CaliforniaProgent's Microsoft-expert remote support professionals offer network problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of support professionals who can assist you with a broad variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange 2019 Server integration, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange 2010 maintenance, SharePoint 2016 migration and hybrid integration expertise, SharePoint 2019 planning and configuration, Microsoft Teams consulting, Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

    Progent also can deliver a wide array of online PC desktop consulting and support services such as Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Premier System Security Consultants
    CISSP Certified Network Security Professionals for Anaheim CaliforniaProgent's accredited CISSP, ISSAP, and CISM security engineers offer a range of system protection solutions to bolster the immunity of your UNIX, Linux, Solaris, Mac or Windows network against assaults or help your company to clean up rapidly following a serious penetration. Security consulting services available from Progent cover in depth network security analysis utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; rapid recovery from malicious assaults; setting up firewalls; designing secure techniques for remote and mobile access; defending your email system against viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote support services to help organizations of any size integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that combine physical resources along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Special Consulting Services Available from Progent
Progent offers the skills of world-class online consulting experts for special projects that small businesses frequently request. Progent's rates for ongoing consulting tasks are determined based on the level of expertise of the consultants involved. Progent's experience with these important fields of information technology allows clients to complete major projects economically and on time. Progent's special online consulting services include:
  • Help Desk Services
    Progent's Call Center support programs for small and midsize companies with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Call Center services are a convenient solution for small businesses who don't have the money or time to assemble and manage an internal Help Desk but who need fast response from a dependable Help Desk Call Center with professional phone support plus the available expertise to escalate the most challenging tasks to high-level engineers.

    Progentís shared Help Desk services allow your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progentís shared Help Desk service is an advanced support solution based on the leading professional services automation (PSA) platform for managing service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Call Center consulting support can aid you in building an effective new Call Center or enhancing your established organization, selecting or customizing Call Center application software to handle the particular requirements of your business, or adding occasional online personnel to work with your in-house Help Desk team to deal with demanding events like software migrations, major updates, or rolling out new business software.

    Progent's Help Desk Call Center team of veteran network professionals provides your computer users in Anaheim California immediate contact with a reliable support resource with substantial background providing phone help and remote diagnostics for IT systems powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk Call Center perception as a significant driver of business performance, and Progent's aim is to fix instead of simply annotate network issues.

  • Applications Services: Education, Custom Development, and Integration
    Progent's Applications Experts staff can supply remote professional consulting support and training in special business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and education for popular Microsoft business applications such as CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. For more on Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Mac experts can promote the creative facets of Macintosh computing by delivering remote help services and education in graphics, audio, and motion video. Progent's support professionals offer assistance in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with specific procedures like capturing or digitizing audio or video or putting together an audio/video post production facility.

    Remote Network Monitoring Support
    Progent offers businesses in Anaheim California remote network monitoring support powered by MS System Center Operations Manager network monitoring, customized by Progent to suit your business so your IT maintenance is proactive and automated. By anticipating emerging problems before they evolve into full-scale emergencies, system monitoring can minimize disruptive and costly network breakdowns. Progent can also provide help with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or systems powered by a mix of operating systems.

How Your Anaheim California Company Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency phone-based expertise with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Emergency Online Support, phone 1-800-993-9400, or visit Contact Progent.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services

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    Progentís Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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    Progent's Windows 11 consultants offer a variety of services for Windows 11 including cloud and hybrid integration, mobile device management and synchronization, at-home workforce access, data and identity security, centralized provisioning, and Call Center services.

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    Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into cohesive environments with full sharing and collaboration support. Enabling efficient cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to provide expert assistance to companies that rely on these platforms to keep their strategic advantage. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.

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    Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.

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    If your company is developing UNIX or Linux software in an environment that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual hassle of maintaining your business network. By using automated server monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable alternative for maintaining an information network that provides high reliability, security, and efficiency. Progent's Linux developer support services include comprehensive network support outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.

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    Progent's certified Windows Server 2022 consultants can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.

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    Progent's ProSight family of managed IT services are geared to provide businesses who have minimal internal IT support staffs with low-cost access to world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed IT services include fixed network management costs, smart automation of routine management tasks, ongoing adoption of the latest information technology, graceful transition from legacy technology to up-to-date solutions, improved fit between information technology with business objectives, access to seasoned IT consultants, and allowing management to focus on business instead of fast-evolving network technology.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.

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  • Dynamics GP 2015 SQL Server Integration Consultant
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    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, supports the most popular smart phones and tablets, permits single login with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the business value of your investment in this mission-critical platform.

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    Progent can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progentís Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. SharePoint Server offers a common location for your employees or customers to connect to, manage, distribute and interact with useful data, files, and software and to interact with one another. SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge theyíve developed in a way that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to support your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.

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    Consultant Exchange 2016 Upgrade Planning

    Progent can help you in all facets of your upgrade to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Project and SharePoint Integration Companies

    Progent's Microsoft-certified consultants offer advanced expertise in implementing, using and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective online consulting services based on industry best practices to assist businesses of any size to receive all the benefits of this leading platform. Consulting support available from Progent include system design, installation and migration, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.

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    Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent extension of your IT services staff.

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    Oracle Recovery Manager Consulting Services

    Progent can provide affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also help plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and Oracle Recovery Manager.

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    Top Microsoft Certified Partner Remote Office Consulting Services

    Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched capability for serving branch offices that need network service with the flexibility associated with with small companies but which includes effective client interaction, complete documentation, and adherence to corporate IT standards. If your enterprise has a remote office located anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of onsite and on-line network support services and network design assistance.

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    Check Point ZoneAlarm Security Consultants

    Progent's Check Point Software experts can show you how to select and configure Check Point Software Firewall and VPN software and hardware based on Check Point's security platform to offer an economical and effective security defense for your information network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a single source for continuing technical support, administration, education, and consulting expertise.

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    Hyper-V 2016 incorporates key technologies first designed for and refined on Azure, among the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and execute a smooth migration strategy, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.

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  • Urgent Remote Technical Support ISA Server 2006 On-site Support ISA Server 2006
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    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.

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  • Windows 11 and TPM Outsourcing Top Online Support Services Windows 11 and Android
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    Windows Server 2022 Clusters Sets Remote Troubleshooting

    Progent's certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.

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    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, at the forefront of IT support, executing a broad range of technical projects for an extensive array of businesses. Each Progent consultant shares a proven collection of personal best practices that are incorporated into shared best practices training that Progent instills in its consulting staff. This means that you get not just expert technical capability, but also a consultant with field-tested methods for using technical knowledge to solve real-world IT problems efficiently.

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  • Barracuda Backup Testing Troubleshooting
    Support and Setup Barracuda Backup Troubleshooting

    Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help your business to plan, configure, operate and troubleshoot a BDR solution built on Barracuda Backup.

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