Immediate Remote Help for Anaheim California UNIX or Linux SystemsFor small and midsize businesses in Anaheim California, Progent offers help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Microsoft Windows platforms. Progent has provided remote support to businesses in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity issues, plus the services of CISA and CISM-certified security engineers to handle advanced security architecture and disaster recovery planning.

Progent's remote support engineers offer exceptional value because they are equipped with the practical background and the advanced tools to solve the majority of network problems quickly. This reduces direct costs since service calls take up a smaller number of chargeable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your site. Your company saves even more with indirect costs by minimizing or eliminating system downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management.

Progent's pricing model for remote support is designed to maximize the impact of your IT service investment. Progent bills by the minute for phone assistance, so you pay just for the services that you actually get. In contrast to many remote service companies, Progent imposes no startup surcharge or minimum payments. Progent's per-minute billing unit and simple policy for pricing save you from scenarios where fast solutions manage to turn into major tabs. Progent's penchant for solving problems efficiently results in your company conserving money.

Progent's Online Technical Support Technologies
Through years of experience, Progent has refined an arsenal of customized technologies and proven methodologies which promote the highest degree of effectiveness for remote help and troubleshooting for small business information networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access allows the staff of Progent's remote service group to access your environment remotely without compromising system security.

Progent's highly evolved service database application maintains thorough histories for the support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of support delivered to every customer by every Progent engineer. This database of trouble tickets and resolutions is stored as a readily retrievable internal database that enables Progent's remote support experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's high-level certifications and close relationships with key vendors including Cisco and Microsoft make available other extensive technical support databases and permit priority access to manufacturers' in-house support staff so Progent's online consulting specialists are able to come up with the best resolutions promptly.

Get Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To access Progent's phone support in Anaheim California or to find out additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for IT support, go to Immediate Urgent Support.

Remote Support Services Available from Progent
Progent's phone-based technical support engineers possess credentials in a comprehensive array of products and technologies. This broad scope of technical skills permits Progent's consultants to tackle virtually any crisis likely to crop up in a small business network. Credentials earned by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.

To support clients with mixed-operating system networks, Progent also offers the services of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote technical support services provided by Progent to customers in Anaheim include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote support services address a wide array of computer technology such as network infrastructure, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server economization and simplified administration, and transitioning from legacy systems to the latest Windows or Linux-powered solutions. Progent's team-oriented methodology for solving technical issues promotes fast escalation, if necessary, to engineers with appropriate experience to handle challenging scenarios. This expedites repair of critical problems, reduces lost productivity, and lowers support costs.

    Progent's UNIX and Linux support engineers can provide emergency phone-based help for analyzing anomalies within UNIX/Linux networks powered by popular variants of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • SGI/Irix
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco Consultants for Anaheim CaliforniaThe Cisco CCIE credential is the top accreditation for networking engineers, and indicates an individual's networking knowledge at the expert level. CCIEs know how to resolve the most stubborn issues occurring in network design, deployment, administration, protection, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's in-house product support engineers in isolating problems with IOS network management tools and developing alternate approaches or identifying software patches. Cisco CCIEs represent an exceptional cost-effectiveness since their broad expertise permits them to resolve the most complex problems rapidly. In many instances, less experienced engineers can wrestle for hours or even days with the same tasks that a Cisco-qualified CCIE can dispose of in a few minutes. Few support firms make Cisco-qualified CCIEs available to help small and mid-size businesses. Progent can provide quick phone access to a Cisco authorized CCIE so your company can receive urgent support for complex network infrastructure problems that are hurting business productivity but are not within the scope of your regular IT support providers. Progent's CCIE consultants can communicate with your network via state-of-the-art on-line troubleshooting technology in order to perform efficient, safe, and economical diagnosis and remediation. Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's market leading family of infrastructure products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst switches, plus Virtual Private Network (VPN) products.

  • Authorized Windows Support
    Microsoft Windows Experts for Anaheim CaliforniaProgent's Microsoft-certified online support experts can provide network troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can help you with a wide range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2019 planning and configuration, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment consulting, SharePoint 2019 design and integration, Microsoft Teams planning and integration, Microsoft Skype for Business planning and deployment support, Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad range of remote PC desktop services such as Microsoft Windows 7 migration, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Premier Network Security Experts
    CISSP Premier System Security Experts for Anaheim CaliforniaProgent's accredited CISSP, ISSAP, and CISM network security engineers can provide a range of system protection services to enhance the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help you to clean up quickly after a serious penetration. Security support services offered by Progent cover comprehensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Netcat; rapid recuperation from malicious assaults; installing firewalls; establishing secure techniques for remote and mobile access; guarding your email system from spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting support to help businesses of any size integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Microsoft 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Special Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for contract projects that small businesses often request. Billing rates for longer-term consulting tasks are determined according to the qualifications of the consultants assigned. Progent's experience with these important fields of information technology allows customers to execute major projects within budget and on schedule. Progent's special online engineering services include:
  • Help Desk Call Center Expertise
    Progent's Help Desk programs for small organizations with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are a convenient solution for smaller organizations who lack the budget to assemble and manage an internal Help Desk but who require quick access to a dependable Help Desk with proficient phone assistance plus the in-depth expertise to escalate the most challenging tasks to high-level engineers.

    Progent's shared Help Desk services allow your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the leading PSA tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center consulting services can assist you in creating an efficient new Help Desk or revamping your established organization, identifying or enhancing Help Desk software products to address the particular needs of your business, or providing occasional phone support staff to reinforce your in-house Help Desk resources during high-demand situations like software transitions, mass updates, or installing brand new applications.

    Progent's Help Desk Call Center team of veteran network experts provides your clients in Anaheim California quick access to an effective support resource with years of background offering phone support and online diagnostics for networks powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk perception as a crucial enabler of business productivity, and Progent's intent is to resolve instead of simply report IT issues.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Experts Team offers remote advanced consulting support and training in specific business application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and training for Microsoft applications including CRM, MS Project, MS Office Word, and Microsoft Excel. To find out more on Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Apple Mac professionals can support the imaginative facets of Apple Mac systems by delivering phone-based help support and training in graphics, sound, and video. Progent's consultants offer assistance in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with special jobs such as capturing or digitizing audio or video or integrating an audio/video production studio.

    Remote Network Monitoring Support
    Progent can provide businesses in Anaheim California remote computer system monitoring support powered by Microsoft System Center Operations Manager network monitoring, adapted by Progent to suit your business so that your IT maintenance is proactive rather than reactive. By anticipating potential trouble spots before they expand into full-scale emergencies, system monitoring can ward off disruptive and costly service crises. Progent can also assist with system monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or systems powered by a mix of OS platforms.

How Your Anaheim California Company Can Contact Progent's Online Service Experts
To contact Progent about emergency phone-based support with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Urgent Remote Help, call 1-800-993-9400, or visit Contact Progent.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services

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    Progent's certified ISA Server consultants have extensive experience creating corporate security designs for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your information security requirements without restricting your productivity.

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  • Orange County Professionals Red Hat Linux, Solaris, UNIX
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  • Network Security Evaluation Juniper J6350 Router Juniper J4350 Router Cybersecurity Companies

  • Install Cisco Security
    Top Quality Cisco Certified CCIE Migration Help

    Progent offers fast online access to Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your network using powerful remote diagnostic utilities to provide fast and affordable troubleshooting and remediation of critical network issues.

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    SentinelOne Endpoint Virus Immunization Engineers

    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response.

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    Problem Escalation Through Teamwork Support Firms

    Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, at the front lines of IT service, performing a wide range of technical projects for a large array of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This ensures that you get not just expert IT skills, but also a consultant with field-tested approaches for using computer knowledge to resolve actual IT problems efficiently.

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    Remote Technical Support Microsoft Windows Server 2012 Clusters

    Progent's certified failover clustering experts can help companies of all sizes to assess the benefits of deploying Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and show you how to automate the management of failover clusters.

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    Solaris Audit

    If your company has a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole organization in a broad array of security areas including security management procedures, security architecture and models, access control products and techniques, software development security, business processes security, physical security, communications, network and web security, and workplace recovery preparedness. CISM and CISSP stipulate the fundamental skills and worldwide standards of performance that network security managers are expected to master. These certification offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the background and knowledge to deliver world-class security support and consulting services.

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    Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or help you migrate to more recent firewall technology. Progent can also help you create and execute a comprehensive security strategy that can incorporate firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical support, administration, training, and security expertise.

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  • Top Quality Exchange Server 2000 On-site Support
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    Progent is one of the most expert information technology consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 under common scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.

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    Consultancy NetDocs Configuration

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent can provide online guidance from NetDocuments consultants who can assist your law firm to plan, deploy, administer, optimize, or debug a document management system (DMS) solution based on NetDocs.

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    Cisco Firepower Integration Services

    The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    client credential management Specialist

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.

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  • Firewall and VPN Security Team
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    Progent provides companies of any size professional consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a detailed security strategy and select appropriate products from a variety of vendors to support your security objectives while sticking within your spending limits.

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  • Windows Server 2012 R2 Hyper-V Virtual Switch On-site Technical Support Windows Server 2012R2 Hyper-V Virtual Switch Consulting Services
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    Progent's Helpdesk management and co-management service programs help companies to cut costs and increase productivity.

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    IoT device patch management Technology Professional

    Progent's managed services for patch management provide businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.

  • Red Hat Linux, Sun Solaris, UNIX Technology Consulting Anaheim Hills

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