Fast Remote Help for Anaheim California UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses located in Anaheim California, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Windows technology. Progent has provided online support to businesses in every state in the U.S. (Refer to Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE network specialists for challenging connectivity problems, as well as the services of CISSP and CISM-certified security engineers to handle advanced security architecture and business continuity planning.

Progent's online support services offer exceptional value due to the fact that they have the real-world experience and the advanced technology to solve most network issues quickly. Efficient support reduces direct expenses since solutions require a smaller number of chargeable minutes. Remote help also eliminates the expense of dispatching an engineer to your site. Your organization benefits additionally with indirect costs by reducing or eliminating network downtime and associated costs resulting from business disruption, disgruntled customers and vendors, idle employees, and distracted executives.

Progent's pricing policy for remote support is designed to get the most out of your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you are charged exclusively for the services that you actually get. In contrast to typical online support firms, Progent requires no startup fee or minimum fees. Progent's per-minute billing unit and clean policy for billing save you from scenarios where speedy. minor repairs manage to end up as major invoices. Progent's skill at disposing of problems quickly translates into your business conserving money.

Progent's Online Technical Support Technologies
Through years of experience, Progent has fine tuned a collection of customized technologies and proven methodologies that ensure the maximum degree of efficiency for online help and repair for small company IT networks. Progent offers protected Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN access enables the experts of Progent's online support team to link to your company's system remotely without breaching system security.

Progent's highly evolved service reporting system includes thorough records describing all support that Progent's customers have received. Progent's team engineers have the benefit of the specifics of services delivered to every Progent client by every engineer. This database of trouble tickets and solutions is stored as an easily accessible support knowledge base that permits Progent's remote support professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support services improves daily. Progent's advanced accreditations and working relationships with key technology companies such as Cisco and Microsoft permit access to additional vast technical knowledge bases and allow priority response from manufacturers' in-house product engineers so Progent's online service specialists are able to find optimal resolutions promptly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Anaheim California or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for network support, visit Immediate Urgent Support.

Remote Technical Services Available from Progent
Progent's online technical support engineers offer credentials in a comprehensive array of products and technologies. This wide range of IT skills allows Progent's engineers to handle practically any crisis that may occur in a small or midsize company information system. Certificates held by Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

To help customers with multi-operating system networks, Progent also provides access to consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.

Online technical support services Offered by Progent to customers in Anaheim include:

Additional Consulting Services Available from Progent
Progent offers the services of seasoned online consulting professionals for contract IT projects that small businesses frequently request. Billing rates for ongoing development or consulting projects are set based on the qualifications of the consultants required. Progent's background in these important areas of information technology enables customers to execute critical initiatives economically and on time. Progent's special remote consulting solutions include:
  • Help Desk Support
    Progent's Call Center programs for small organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk services are designed for smaller businesses who lack the money or time to build and maintain an in-house Help Desk Call Center but who need fast response from a reliable Help Desk Call Center with proficient phone assistance plus the available expertise to escalate complex tasks to advanced consultants.

    Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent's Help Desk sharing service is a collaborative support solution based on the top professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can aid you in establishing an effective new Help Desk or improving your established organization, evaluating or modifying Help Desk application software to address the special requirements of your corporation, or providing occasional online staff to supplement your internal Help Desk group to handle demanding events like software transitions, mass updates, or rolling out brand new business software.

    Progent's Help Desk staff of experienced network consultants offers your workers in Anaheim California quick communication with an effective network service group with years of background providing telephone-based support and online diagnostics for IT systems that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Call Center recognition as a solid driver of company success, and Progent's target is to resolve instead of simply report IT issues.

  • Business Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting staff offers phone-based and in-depth engineering support and training in key application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver consulting, custom development, and education for familiar Microsoft business applications such as CRM, MS Project, Microsoft Office Word, and MS Excel. To find out additional information concerning Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Mac consultants can nurture the creative components of Macintosh systems by offering remote consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also assist you with special jobs like capturing or digitizing audio/video or setting up an audio/video production studio.

    Online Network and Server Monitoring Support
    Progent can provide companies in Anaheim California online network and server monitoring services based on Microsoft System Center Operations Manager network monitoring and reporting, enhanced by Progent for your environment so your network maintenance is proactive rather than reactive. By spotting potential trouble spots before they result in full-scale emergencies, remote monitoring can head off stressful and expensive information system breakdowns. Progent can also use network monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or networks that support a variety of operating systems.

How Your Anaheim California Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent phone-based support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or refer to Contact Progent.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    Microsoft Windows Server Update Services allows network managers to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your network environment.

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    Progent's wireless site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi LAN optimized for your environment, providing you a WLAN that delivers the reception, speed, density, QoS, data protection, and roaming capability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and onsite site survey services for validating, tuning, and troubleshooting an operational wireless LAN.

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    Progent's Microsoft-certified experts can deliver a range of consulting services to help organizations of all sizes to deploy, administer, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects based on proven methodologies.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to plan, integrate, manage and troubleshoot a BDR system based on Barracuda Backup.

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    Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent has few competitors. Small companies who utilize trusted freelance consultants or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.

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    Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server provides a common spot for your employees or customers to connect to, organize, share and manipulate relevant information, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the information they've created in a way that makes data convenient to locate, download and apply. Progent's SharePoint experts can assist your organization to support your existing SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.

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    Microsoft Virtual Server, run on the Microsoft Windows Server operating system and based on technology first developed by Connectix, delivers the performance needed to carry out hardware reduction, application upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies who want to enhance operational efficiency in application development and testing, migration from legacy mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can help your company to assess and integrate MS Virtual Server 2005.

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    Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations plus a revamped architecture. These enhancements favorably impact key areas like manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable online support and management for Exchange Server 2013.

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    E-Mail Guard from Postini provides constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and virus defense service offering. Progent's expert email protection consultants can help you create an email security strategy that features antispam and virus defense products and policies.

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    Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.

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