Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.
Progent locations in Southern California
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Los Angeles Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small and midsize businesses in Anaheim or anywhere in the state of California, Progent provides support for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX and Microsoft technology. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's customer recommendations). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for complex connectivity problems, plus the assistance of CISSP and CISM-certified security engineers to handle high-level security design and disaster recovery planning.
Progent's online support services offer excellent value because they have the real-world experience and the advanced tools to resolve most information system problems quickly. Efficient support lowers immediate costs because service calls take up fewer billable consulting minutes. Remote help also avoids the cost of sending a consultant to your site. Your organization benefits even more in indirect costs by minimizing or eliminating system outages and associated costs stemming from business discontinuity, disgruntled clients, idle employees, and distracted management.
Progent's billing model for online help is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you pay exclusively for the services that you receive. Unlike many remote service companies, Progent asks for no startup surcharge or minimum fees. Progent's per-minute billing unit and simple policy for billing avoid scenarios where fast fixes somehow turn into substantial tabs. Progent's penchant for dealing with technical issues quickly results in your business spending less money.
Progent's Online Service Technologies
Over time, Progent has fine tuned a collection of customized tools and field-proven processes that promote the maximum level of efficiency for remote help and repair for small company IT systems. Progent offers secure Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity allows the experts of Progent's remote service group to connect to your company's network remotely without compromising network security.
Progent's proprietary customer support reporting system keeps extensive records describing all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of support rendered to each customer by any Progent consultant. This history of anomalies and resolutions is structured as an easily accessible proprietary database that permits Progent's online technical experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's advanced accreditations and close relationships with major technology companies including Cisco and Microsoft permit access to other massive technical databases and allow quick response from vendors' internal support staff with the result that Progent's online service experts are able to determine optimal resolutions in the least time.
Initiate Remote UNIX/Linux, Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's phone support in Anaheim or anywhere in California or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for IT help, visit Immediate Urgent Support.
Online Technical Support Services Provided by Progent
Progent's online technical support engineers have advanced credentials in an extensive set of products and technologies. This wide range of technical skills enables Progent's consultants to manage almost any problem that may take place in a small company network. Certificates earned by Progent consultants in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.
To provide assistance to businesses with mixed-OS networks, Progent also provides access to consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Remote support provided by Progent to customers in Anaheim and throughout the state of California include:
Additional Consulting Services Available from Progent
UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a broad spectrum of computer technology such as system infrastructure, messaging systems, system and process security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server hardware consolidation and easy administration, and migration from older systems to the latest Microsoft Windows or Linux-based solutions. Progent's team-oriented methodology for resolving network problems enables fast escalation, when required, to engineers with appropriate experience to tackle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and lowers service costs.
Progent's UNIX and Linux consultants can offer emergency online assistance for diagnosing problems affecting UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX such as:
Important Linux variants for which Progent offers expert support include:
- Debian GNU/Linux
Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest recognition for networking professionals, and certifies an individual's networking knowledge at the master level. Cisco CCIEs can resolve even the most intractable issues surrounding network infrastructure planning, installation, administration, security, and repair. CCIEs operate closely with Cisco's internal product support engineers in isolating anomalies with IOS network administration utilities and developing alternate approaches or locating program updates. Cisco qualified CCIEs provide exceptional cost-effectiveness since their deep experience allows them to solve even the most intractable problems rapidly. In many cases, less experienced consultants can wrestle for hours or even days with identical problems that a CCIE can dispose of in minutes.
Few support firms make Cisco CCIEs available to help small and medium sized companies. Progent can provide fast phone contact with a CCIE so your company can receive urgent help for severe network infrastructure issues that are hurting worker efficiency but are outside the scope of your local network support personnel. Progent's Cisco CCIE engineers can communicate with your environment by means of advanced remote support technology in order to provide fast, safe, and affordable analysis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's market leading family of infrastructure products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, protected broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, VoIP systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.
Certified MS Windows Expertise
Progent's Microsoft-qualified remote support engineers can deliver computer system problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support engineers who can help your company with a wide range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint 2013 development,
Skype for Business migration consulting, Microsoft Lync Server management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a broad array of remote PC desktop support including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating Business Desktop Deployment.
CISSP, ISSAP, and CISM Certified System Security Engineers
Progent's certified CISSP and ISSAP security engineers offer a range of security solutions that can bolster the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against assaults or help your business to recover quickly after a damaging penetration. Security solutions offered by Progent include: in depth network security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; quick cleanup after virus and worm attacks; integrating firewalls; establishing secure mechanisms for remote and mobile connectivity; securing your email system from spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting support to help businesses of all sizes integrate their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine on-premises IT assets as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent can provide the skills of seasoned remote consulting professionals for special IT projects that small companies often request. Billing charges for ongoing development or consulting tasks are determined based on the level of expertise of the consultants required. Progent's background in these special areas of information technology enables clients to complete critical initiatives economically and on schedule. Progent's special remote engineering services include:
How Your Anaheim Business Can Contact Progent's Remote Technical Support Experts
Call Center Support
Progent's Call Center support programs for small businesses with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Help Desk outsourcing support services are intended for smaller businesses who lack the budget to build and maintain an in-house Help Desk Call Center but who want fast access to a reliable Help Desk Call Center with proficient telephone assistance as well as the available expertise to escalate complex tasks to advanced engineers.
Progentís Virtual Help Desk Call Center is intended for larger businesses and serves as a seamless reinforcement of your current Call Center team. Progent's Virtual Help Desk can serve as an escalation option to resolve complex computer system problems, or be available in those situations when your other resources are overwhelmed.
Progent's Help Desk Call Center consulting expertise can support you in creating an efficient new Help Desk or revamping your current one, evaluating or enhancing Help Desk Call Center software products to handle the particular needs of your corporation, or adding occasional online personnel to work with your existing Help Desk Call Center group during unusually busy events such as software migrations, major updates, or installing brand new business software.
Progent's Help Desk Call Center team of experienced information technology professionals provides your clients in Anaheim or anywhere in the state of California rapid access to an efficient network service resource with years of background offering phone support and online repair service for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk perception as a crucial driver of company success, and Progent's aim is to fix and not simply document technical issues.
Business Applications Services: Education, Custom Programming, and Problem Solving
Progent's Applications Consulting Team offers remote professional consulting support and education in specific application fields including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and education for familiar Microsoft applications including Microsoft CRM, MS Office Project, Office Word, and MS Office Excel. For more information on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Progent's Apple Mac experts can promote the creative components of Apple Mac environments by offering phone-based help services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a range of Mac creative tools including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with special jobs such as capturing or digitizing audio or video or establishing an audio/video post production facility.
Remote Network Monitoring Services
Progent can provide businesses in Anaheim, or anywhere in the state of California, online network and server monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your environment so that your computer maintenance is proactive rather than reactive. By uncovering looming problems before they cause downtime, automated monitoring can minimize stressful and costly service failures. Progent can also utilize system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft networks, or networks powered by multiple OS platforms.
To get in touch with Progent about urgent phone-based expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent.