Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.
Progent locations in Southern California
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small and midsize companies located in Anaheim or anywhere in California, Progent offers technical support for information systems based on UNIX or Linux or for environments that feature a mix of UNIX and Microsoft Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's customer testimonials). Progent also offers the expertise of Cisco CCIE engineers for complex connectivity problems, plus the services of CISSP and CISM-accredited security consultants to handle high-level security architecture and business continuity planning.
Progent's remote support engineers offer exceptional leverage because they are equipped with the practical experience and the advanced tools to solve the majority of information system problems rapidly. This reduces immediate costs because service calls take up fewer chargeable minutes. Online support also eliminates the cost of dispatching an engineer to your office. Your company benefits additionally with indirect expenses by minimizing or avoiding system outages and associated losses stemming from business discontinuity, disgruntled clients, unproductive workers, and distracted management.
Progent's billing model for remote support is structured to get the most out of your IT service dollar. Progent bills per minute for telephone-based assistance, so you are billed only for the services that you receive. Unlike typical remote support firms, Progent requires no initialization surcharge or minimum payments. Progent's per-minute billing unit and clean policy for pricing prevent scenarios where quick repairs manage to end up as big invoices. Progent's penchant for dealing with technical issues quickly translates into your business saving money.
Progent's Online Support Technologies
Through years of experience, Progent has developed a set of customized technologies and field-tested processes that permit the maximum degree of efficiency for remote engineering help and repair for small and midsize business information systems. Progent provides secure VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity permits the consultants of Progent's Technical Response Center to link to your network without breaching system security.
Progent's highly evolved customer support database application maintains thorough documentation describing all service that Progent's clients have been provided. Progent's staff consultants have the benefit of the history of support rendered to each Progent client by any Progent consultant. This history of trouble tickets and repairs is structured as a readily accessible support knowledge base that permits Progent's online technical experts to communicate their experiences company-wide to make sure that the quality of Progent's technical support improves daily. Progent's advanced certifications and working associations with important vendors such as Cisco and Microsoft make available additional vast technical support databases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online consulting specialists can determine the most efficient resolutions promptly.
Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's remote support in Anaheim or anywhere in California or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.
Online Technical Support Services Provided by Progent
Progent's phone-based technical service professionals offer credentials in an extensive array of technologies. This wide range of IT skills allows Progent's engineers to address practically any problem likely to crop up in a small company information system. Certificates awarded to Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.
To provide assistance to businesses with mixed-operating system environments, Progent also provides the support of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Remote support provided by Progent to clients in Anaheim and throughout the state of California include:
Special Consulting Services Available from Progent
UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services cover a broad range of information technology including system infrastructure, email systems, system and operational security, UNIX and Windows coexistence, VMware products for server consolidation and easy management, and migration from legacy systems to current MS Windows or Linux-powered solutions. Progent's team-oriented approach to resolving network problems enables quick escalation, when required, to engineers with task-relevant expertise to tackle challenging scenarios. This accelerates repair of urgent problems, reduces lost productivity, and lowers support costs.
Progent's UNIX/Linux support engineers can offer emergency phone-based help for analyzing problems within UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX such as:
Important Linux versions for which Progent can provide expert support include:
- macOS and OS X
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Debian GNU/Linux
Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network consultants, and validates a person's networking skills at the master level. Cisco qualified CCIEs know how to resolve the most difficult problems encountered in network infrastructure planning, integration, maintenance, protection, and repair. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal support staff in analyzing anomalies with IOS network administration utilities and developing alternate approaches or identifying program patches. Cisco qualified CCIEs are an exceptional value because their broad experience enables them to solve the most difficult problems rapidly. In many instances, less qualified consultants can wrestle for hours or days with identical tasks that a Cisco-qualified CCIE can fix in minutes.
Few consulting firms make Cisco CCIEs available to support small and medium sized companies. Progent offers quick phone contact with a Cisco-qualified CCIE so your company can receive timely support for complex network problems that are lowering business efficiency but are not within the experience of your local IT support providers. Progent's Cisco-qualified CCIE support experts can interface to your computer system by means of advanced remote troubleshooting technology to perform efficient, safe, and affordable analysis and remediation.
Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's popular selection of networking products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network products.
Certified Microsoft Windows Experts
Progent's Microsoft-qualified online support experts can deliver computer problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can assist you with a broad variety of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint Server development,
Skype for Business migration consulting, Lync Server management and Microsoft Communications Server upgrade, Microsoft Forefront TMG management and ISA Server migration, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a broad range of online PC desktop services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop software, configuring Office 2010, and streamlining workstation deployment.
CISSP and ISSAP Qualified System Security Professionals
Progent's certified CISM and CISSP security engineers offer a range of system protection services to improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your company to clean up quickly after a damaging breach. Security services available from Progent include: comprehensive network security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recovery from virus and worm assaults; configuring firewalls; building secure techniques for remote and mobile communication; guarding your email system against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote support to help organizations of all sizes connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent can provide the skills of world-class online consulting experts for contract projects that small businesses often request. Progent's rates for ongoing development or consulting tasks are determined based on the level of expertise of the consultants assigned. Progent's experience with these important areas of information technology enables clients to complete major initiatives within budget and on time. Progent's special online consulting services include:
How Your Anaheim Company Can Contact Progent's Remote Support Experts
Help Desk Services
Progent's Help Desk programs for small companies with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Help Desk outsourcing support services are a convenient solution for small businesses who lack the resources to build and maintain an in-house Call Center but who require fast communication with an efficient Help Desk Call Center with professional phone support as well as the technical depth to escalate complex tasks to high-level consultants.
Progentís Virtual Help Desk Call Center is intended for bigger businesses and operates as a seamless supplement to your established Help Desk organization. Progent's Virtual Help Desk can operate as an escalation resource to resolve complex computer system challenges, or be ready in overflow instances when your other support engineers are overwhelmed.
Progent's Help Desk Call Center consulting services can aid you in building an efficient new Call Center or revamping your existing organization, identifying or customizing Call Center software to meet the special demands of your company, or adding occasional phone support personnel to reinforce your internal Help Desk Call Center team to deal with high-demand situations such as software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk team of seasoned network experts gives your computer users in Anaheim or anywhere in the state of California rapid access to a reliable support resource with years of experience offering phone consulting and remote repair service for IT systems that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Call Center recognition as a key driver of company success, and Progent's goal is to resolve and not merely report IT problems.
Business Applications Support: Education, Development, and Problem Solving
Progent's Applications Experts Group can supply online advanced engineering expertise and training in special business application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, Office Project, Word, and Microsoft Excel. To learn more information about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Progent's Mac experts can support the imaginative facets of Apple Mac environments by providing phone-based consulting services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a range of Macintosh programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific procedures such as capturing or digitizing audio or video or integrating an audio/video production lab.
Remote Network and Server Monitoring Support
Progent offers companies in Anaheim, or anywhere in the state of California, remote network and server monitoring services based on MS Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your environment so your computer support is proactive rather than reactive. By uncovering emerging trouble spots before they evolve into full-scale emergencies, automated monitoring can minimize disruptive and costly information system failures. Progent can also deploy system monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems that support a mix of operating systems.
To get in touch with Progent about urgent online assistance with UNIX/Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Phone-Based Support, call 1-800-993-9400, or see Contact Progent.