Immediate Online Troubleshooting for Anaheim California Information Networks
Urgent Online Help for Anaheim NetworksFor organizations in Anaheim California, Progent offers online help for information systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to solve challenging networking issues, as well as the services of CISA and CISSP-qualified cybersecurity experts to help with high-level security design and diagnostic issues.

Progent's remote support engineers offer exceptional leverage because they have the real-world background and have access to the sophisticated technology required to solve most network issues quickly. Efficient support reduces direct costs because service calls require fewer billable minutes. Remote help also avoids the expense of dispatching a consultant to your location. Your organization saves even more with indirect costs by reducing or avoiding network outages and related losses due to business discontinuity, upset clients, unproductive workers, and de-focused executives. Progent's advanced online consulting know-how is particularly helpful for organizations that are dependent on public clouds for critical network infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be useful.

Progent's billing policy for online help is structured to stretch your network support dollar. Progent charges by the minute for telephone-based consulting, so you owe exclusively for the support that you actually get. Unlike many remote service firms, Progent imposes no service activation fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing avoid scenarios where fast fixes somehow end up as big bills. Progent's penchant for dealing with problems efficiently means you saves money.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has refined an array of customized tools and field-tested methodologies which promote the highest degree of effectiveness for online technical support and troubleshooting for information networks of any size. Progent provides safe VPN support for gateways from multiple leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the consultants of Progent's remote service group to access your company's system remotely without compromising network security.

Progent's advanced service reporting application includes detailed records describing all support that Progent's customers have been provided. Progent's staff service personnel have the benefit of the details of support provided to each Progent customer by every Progent engineer. This database of problems and repairs is stored as a conveniently retrievable support database that permits Progent's online technical engineers to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's advanced certifications and working associations with key industry leaders including Cisco and Microsoft make available other vast technical knowledge bases and allow priority access to vendors' in-house support staff so Progent's online consulting experts can determine optimal resolutions quickly.

Remote support available from Progent to customers in Anaheim California include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a family of affordable, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced technology used by many of the industry's top enterprises. Progent's ProSight suite of IT management outsourcing services addresses all critical facets of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore technology companies to create ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and track your backup processes and allow transparent backup and fast recovery of important files, apps, images, plus virtual machines. ProSight DPS helps your business recover from data loss caused by equipment breakdown, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed services available in the ProSight Data Protection Services family include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these managed services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT network. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business projects and tasks that derive maximum business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are on a device that only you have and that uses a different network channel. A wide selection of out-of-band devices can be used as this second means of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate multiple verification devices. For more information about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent�s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent�s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your Progent consultant so that all potential problems can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you�re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's preparedness either to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup environment that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for contract information technology programs. Progent's charges for ongoing consulting projects are set based on the level of expertise of the engineers assigned. Progent's background in these special areas of information technology allows customers to execute critical initiatives economically and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Support
    Progent's Help Desk support programs for companies with networks that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all facets of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount off Progent's normal desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progents Help Desk sharing services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progents Co-managed Help Desk service is an advanced support solution built around the leading professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Call Center staff of veteran information technology experts provides your computer users in Anaheim California fast contact with a dependable technical support resource with years of experience offering telephone-based support and online repair service for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Call Center perception as a significant enabler of company productivity, and Progent's goal is to fix rather than simply track IT problems.

  • Applications Services: Training, Development, and Integration
    Progent's Applications Consulting Team offers phone-based advanced engineering expertise and education in key application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, programming, and training for Microsoft business applications including CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn more information about Progent's expertise, custom programming, and education services, visit Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants offer advanced online and on-premises expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of Microsoft System Center2, expand or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Anaheim California remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can tune SCOM to suit your business so your IT support is proactive rather than reactive. By exposing possible trouble spots before they grow into network outages, proactive monitoring can minimize stressful and costly service failures. Progent can also use server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or systems powered by a variety of OS platforms.
How Your Anaheim Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Online Support, telephone 1-800-993-9400, or refer to Contact Progent. For companies and new ventures in Anaheim California, Progent's phone-based computer support specialists are ready to provide professional and economical system support the moment your business requires it. More than 15 years of offering online technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to fine tune remote access tools to fix network problems quickly while avoiding the cost and lost productivity associated with on-premises service visits.

Even if your Anaheim office deals with a local freelance support technician or maintains a full time organization that can deal with typical network problems, Progent's Microsoft certified engineers can still offer a convenient and seamless remote expansion of your on-site resources in cases when your regular IT support personnel either lack the availability or the experience to deal with unexpected network emergencies or especially complicated integration projects.

Benefits of Progent's Network Help for Organizations in Anaheim California
Progent's online IT consulting services allow your Anaheim business to experience the benefits of timely, enterprise-grade network support without the cost of maintaining an in-house IT organization. Your network will acquire added strategic value by becoming more reliable, productive, and protected. Advantages to your company include:

  • Convenient virtual expansion of your local IT resources
    For most businesses in Anaheim California, nearby computer support providers, whether represented by freelance consultants or an in-house maintenance staff, can solve typical network problems. However, major troubles sometimes occur when your regular resources are too busy or unavailable, and some trouble may be associated with IT products that is unfamiliar to your usual support technicians. In these instances, Progent's on-call service specialists provide a convenient, quick, and affordable solution to supplement your local resources and to convey valuable information to improve your ability to resolve future issues locally.

  • Reduced Dependence on Freelance Consultants
    For network support, smaller businesses commonly rely on independent freelance consultants. While independent service people have less internal costs than big consulting organizations and can often charge marginally less, they are occasionally overextended, making it difficult to respond quickly to urgent situations. If an independent consultant is busy with another client, ill, on vacation, or in class, the absence of reserve help may require your business to wait for assistance during an IT crisis. As your company grows, system unavailability and problems with critical applications become more costly. The money you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent offers a reliable source of backup service experts to make sure your IT system is always up and running.

  • Create a Scalable Foundation for Seamless Growth
    Businesses typically begin with an information architecture created on a modest budget. Without a robust framework, slap-dash fixes often get thrown onto a weak foundation. When a company grows, stability and scalability issues can hinder the success of the business. These badly designed systems require proper assessment, smart long-term planning, and extensive technical knowledge to evolve to a system infrastructure that can offer the stable foundation to handle critical business requirements and simplify downstream growth.

  • Work with Problem Solvers Instead of Technology Vendors
    Smaller offices require guidance and technical training to negotiate an increasingly complex array of product options capable of promoting business growth and improving efficiency. They hardly need a network consultant who is motivated to earn a commission on a specific vendor's products. IT support and product sales can lead to a scenario where the proposed solution is built around a profitable product instead of the true needs of a client. Progent eliminates these conflicts by selling only services instead of products. This allows Progent to align technical expertise with the best interests of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of technical knowledge, refined support tools, and familiarity with enterprise networking allow companies to avoid the pitfalls of exclusive reliance on smaller consulting firms, individual freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

How Does My Business Start Receiving Online Computer Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.

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    Progent is looking for a range of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCDP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data protection, and VMware technology. Progent is also seeking desktop support technicians, remote troubleshooting specialists, and CISSP or CISA accredited security professionals. We are also seeking experienced managers and administrators able to perform effectively in Progent's dynamic, virtual office model. Progent works with independent consultants who have specialized knowledge and working background in crucial information technology topics outside our main service concentration. Progent's Experts Team includes independent consultants who offer advice and development services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with non-Microsoft platforms such as Linux, Apple OS, or Sun, or offer world-class help in technologies like telecom, web design, EDI, web commerce, or dbm programming. Independent contractors premier by Progent cooperate with our in-house consultants to provide end-to-end IT services for small business networks.

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    Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can simplify network administration, offer tech support and troubleshooting, and enhance security. Progent can also help you design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up pilot installations to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.

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    Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to integrate your Fortinet FortiGate firewalls to protect your IT resources at the network perimeter, within the data center core, at branch locations, and at the cloud edge.

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    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units designed as value-priced wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite configuration and troubleshooting support to help your organization to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or topology.

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    Progent is one of the most qualified network support firms for designing email solutions powered by Exchange 2000. Progent specializes in helping small companies receive the full advantages of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.

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    Online Troubleshooting Video IP Phones

    Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

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  • Microsoft Certified Expert Support Services Exchange 2007 Emergency Consulting Services Exchange 2007 Edge Server
  • Microsoft Certified Expert Windows 2022 Hyper-V Support and Help Windows Server 2022 Live Migration Support and Integration
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    Specialist Solaris

    Progent's UNIX family consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single source to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.

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    Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security plan, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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  • QTS/Heracles Colocation Center Consultant
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    The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if you are planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent offers a variety of affordable consulting services such as data center migration, equipment installation and updates, infrastructure optimization, comprehensive project management services, virtual server expertise, remote monitoring, automated network administration, application programming, disaster recovery planning, security assessment, and the support of Progent's Test Lab.

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    In performing consulting projects for enterprise customers, Progent uses a structured approach driven by defined milestones in order to achieve budgetary, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert deployment. All phases are documented to make available a detailed description of technical services delivered and to help in ongoing system support.

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    Citrix XenDesktop Technology Professional

    Citrix has developed a comprehensive family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix technology and can help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.

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    Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and IT consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, update, and support offerings include network design, deployment, project management, on-site and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

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    Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients without adequate in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical network projects on schedule.

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    Progent's compensation model is based on contribution, so just like working as a freelance consultant, your income is entirely tied to your work effort. Some Progent consultants stress quality of life and elect to work at an easy pace, using our self-determined calendar to pursue individual enthusiasms such as hiking, motorcycle racing, skiing, fishing, vacations, or spending free time with family and acquaintances. Others take advantage of the chance to earn major bucks through lots of work and long days. Progent fully encourages both ends of the spectrum plus everything in the middle.

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    Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

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    Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation security solution that spans your on-premises and cloud assets and protects all users at any location with any endpoint device.

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    Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN voice communication. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support to help you to maintain and repair your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.

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    Progent's Microsoft-Premier SQL Server engineers can provide a range of services to help small and midsize companies to design, configure, administer, and troubleshoot Microsoft SQL 2008 solutions in order to get the maximum competitive advantage from Microsoft's advanced RDBM platform. In addition, Progent can provide expertise for system architecture, enterprise-wide protection, and software development to optimize the business advantage of your IT investment.

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    Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to show customers affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's network consultants can show you how to improve your information system's e-mail architecture, protection, availability, throughput, and system administration.

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    Remote management cards give IT managers complete control over a server without the requirement for a personal presence. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and support a high-availability company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

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    Progents Microsoft-certified experts offer businesses of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or clients to access, manage, share and interact with relevant data, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data theyve developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's Cisco-certified SIP infrastructure consultants can help your business to design, deploy, maintain, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or on-premises support to assist businesses to migrate efficiently to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

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    Progent offers remote and on premises expertise to help you with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence environment. Progent's BI consultants can assist your company to maintain your current reporting system, help you to migrate databases and applications from an outdated reporting product to a modern solution, and provide custom remote mentoring to meet your specific requirements. Progents business reporting professionals can provide experience in all popular business intelligence reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

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  • 24/7 Contract Jobs FAQ about Network Consultants
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    For replies to frequent questions concerning becoming a consultant at Progent, go to Employment at Progent Frequently Asked Questions.

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