Immediate Online Help for Anaheim California Networks
Immediate Phone Support for Anaheim SystemsFor organizations in Anaheim California, Progent provides remote help for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have provided online support to businesses in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to help with complex networking problems, plus the services of CISA and CISSP-qualified security consultants to help with advanced security design and diagnostic issues.

Progent's remote support engineers offer excellent leverage because they have the real-world background and are equipped with the sophisticated technology necessary to solve the majority of information system issues rapidly. This reduces direct expenses since solutions require minimal chargeable minutes. Online help also eliminates the cost of sending a consultant to your office. Your organization benefits even more in incidental expenses by reducing or eliminating system outages and associated costs due to business discontinuity, disgruntled customers and vendors, idle workers, and distracted management. Progent's extensive remote technical support expertise is particularly helpful for businesses that rely on public clouds for critical infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an alternative.

Progent's pricing model for online help is structured to stretch your IT service investment. Progent bills per minute for phone assistance, so you are billed only for the services that you actually get. Unlike typical remote service firms, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute billing unit and simple policy for pricing do away with scenarios where fast fixes somehow turn into big tabs. Progent's skill at disposing of technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has refined a set of optimized technologies and field-tested processes which permit the maximum level of effectiveness for remote engineering help and troubleshooting for computer networks of all sizes. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access allows the consultants of Progent's online support team to access your company's computer system remotely without compromising corporate security.

Progent's sophisticated customer support reporting system maintains thorough documentation of the service that Progent's clients have received. Progent's team service personnel have the benefit of the specifics of services rendered to every client by every engineer. This database of anomalies and responses is stored as a readily accessible support knowledge base that enables Progent's remote support engineers to share their experiences company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's extensive list of accreditations and working relationships with important technology companies including Cisco and Microsoft make available additional massive technical support databases and permit quick access to vendors' in-house support staff so Progent's remote service specialists are able to determine optimal solutions in the least time.

Online services offered by Progent to customers in Anaheim California include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price managed services intended to allow small and mid-size organizations to utilize the same cutting-edge technology used by some of the world's top enterprises. The ProSight portfolio of IT management outsourcing services addresses all key areas of modern networking such as email content filtering, security and compliance, automated backup/recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the complete malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent can also help you to install and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating complex management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that need critical updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your Progent consultant so that all potential problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance expert. The interview is designed to help evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective AV and backup system that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent can provide the services of seasoned online consulting professionals for special IT programs. Progent's rates for longer-term consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these important areas of computer technology enables customers to execute major projects economically and on schedule. Progent's special online engineering services include:

  • Help Desk Support
    Progent's Help Desk support programs for businesses with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, shared Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that manages all facets of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Help Desk or enhancing your existing organization, evaluating or customizing Help Desk software to handle the unique demands of your company, or adding temporary phone support staff to reinforce your internal Help Desk Call Center resources to deal with demanding events like software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Call Center staff of experienced information technology experts provides your computer users in Anaheim California immediate assistance from an effective technical support group with substantial experience offering telephone-based consulting and remote troubleshooting for networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center the reputation as a key driver of company success, and Progent's policy is to solve and not simply record network issues.

  • Applications Services: Education, Development, and Problem Solving
    Progent's Applications Consulting Team offers phone-based advanced consulting support and training in special business application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can provide expertise, programming, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To learn more about Progent's consulting, custom programming, and education offerings, see Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; cohesive management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from a previous release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver companies in Anaheim California online IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can tune SCOM for your environment so that your IT support is proactive and automated. By detecting possible issues before they cause crashes, remote monitoring can head off inconvenient and expensive information system crises. Progent can also use server and infrastructure monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Windows systems, or systems powered by a combination of platforms.
How Your Anaheim Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent online support with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Anaheim California, Progent's online network support specialists are ready to provide effective and economical IT help the moment your organization needs it. Long experience providing remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting skills and to refine online connectivity tools to repair IT problems rapidly while eliminating the expense and lost time associated with in-person service visits.

Even if your Anaheim company has a local freelance consultant or employs an in-house IT staff that can deal with ordinary computer issues, Progentís Microsoft certified engineers are available to provide an easy and seamless remote expansion of your on-site resources for situations when your regular service personnel either lack the time or the experience to resolve sudden system crises or particularly complex integration projects.

Benefits of Progent's IT Support for Offices in Anaheim California
Progent's remote support services enable your Anaheim organization to realize the benefits of immediate, enterprise-class IT support without the cost of maintaining a full-time IT organization. Your network will acquire added business value by being more available, productive, and protected. Benefits to your company include:

  • Seamless virtual expansion of your local support resources
    With most companies in Anaheim California, local computer service providers, whether made up of freelance consultants or an in-house IT staff, can handle typical network issues. However, IT crises sometimes occur when local support personnel are too busy or unavailable, and some trouble may involve IT products that is unfamiliar to your onsite service people. In these cases, Progent's online support experts provide a convenient, fast, and economical way to supplement your local resources and to pass on useful information to increase your capability to handle future problems in-house.

  • Less Reliance on Freelance Consultants
    For IT support, smaller organizations commonly depend on individual freelance service providers. Although independent service people have smaller overhead than big service firms and can often charge marginally less, they are often stretched too thin, making it impossible to respond quickly to crisis situations. If an independent consultant is busy with another client, sick, on vacation, or in class, the absence of backup help may force your company to wait for help during an IT crisis. As your business expands, system unavailability and trouble with critical applications become more expensive. The money you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent provides an on-call source of backup service experts to make sure your network is always available.

  • Create a Scalable Foundation for Seamless Expansion
    Companies often start with an information architecture created on a modest budget. Lacking a proper infrastructure, slap-dash repairs often get thrown onto a shaky foundation. As a network grows, stability and expandability issues can impede the success of the business. Such poorly designed environments need proper analysis, intelligent strategic planning, and wide IT knowledge to upgrade to a network architecture that can deliver the stable foundation to meet critical business requirements and simplify downstream expansion.

  • Work with Problem Solvers Rather Than Product Sellers
    Smaller companies need guidance and technical education to navigate through an increasingly complicated array of product alternatives capable of accelerating business success and improving efficiency. They do not need a computer consultant who is attempting to earn a commission on a specific vendor's products. IT consulting and product selling can lead to a situation where the proposed solution is built around a profitable product rather than the genuine needs of a business. Progent eliminates these conflicts by selling just services instead of products. This enables Progent to match technical expertise with the best interests of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's staff size, breadth of technical experience, refined remote support tools, and familiarity with corporate IT allow companies to escape the pitfalls associated with exclusive reliance on smaller consulting firms, independent freelance service providers, or limited in-house IT help.

Progent adds value by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional background, at the forefront of network service, performing a wide variety of technical projects for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support personnel. This guarantees that you get not just expert IT help, but also a support engineer with proven methods for using technical knowledge to solve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for online service and on-premises visits per minute. Consequently, you owe just for received support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation fee and requires no retainer for services provided during normal business hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates large invoices for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Companies who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, secure, and efficient.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only support companies to offer round-the-clock network monitoring services based on Microsoft Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory rather than reactive. By anticipating potential issues before they cause downtime, network monitoring can save your IT network from stressful and expensive service losses.
How Does Our Company Start Getting Online Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, go to Immediate Network Support.



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    Progent's Microsoft-certified professionals have more than a decade of experience providing unified communications support for companies ranging from small offices to large enterprises. Progent offers affordable support for all versions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement off-site and mobile email connectivity. Progentís Microsoft Exchange support services can help you in planning and carrying out a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can help you integrate Outlook Web App for all major web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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    Progent can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    Nagios and MRTG are powerful, Open Source monitoring utilities that operate with Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-platform situations where Linux and Microsoft Windows run side by side. The Nagios monitor lets system managers to monitor system services including SMTP, HTTP, FTP, and NNTP. MRTG allows you to track the bandwidth through SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration experts can help you utilize both these tools to streamline and repair your network.

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    Progent can help small companies to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.

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    Progent can assist small and medium-size businesses to deploy VoIP solutions to give their at-home workforce the benefit of transparent extensions of the corporate phone infrastructure.

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    Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including planning, deployment, management, troubleshooting, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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    Cisco offers a full product line of routers that includes routers built to provide the protection, bandwidth, and availability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

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    Progent's UNIX family support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables fast restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.

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    Cisco offers a full product line of routers that includes routers built to deliver the security, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.

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    Progent provides small organizations two ultra-affordable security inventory packages that include, for a preset price, remotely administered scans of your security profile which are evaluated by expert security specialists who assess the results of the remote scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for improvements. Progent offers two non-overlapping network security inventory packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-class evaluations of your network's exposure to attack.

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    Progent can provide affordable remote assistance to assist you to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the business value of your IT network.

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