Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent access to messaging, scheduling, web-based applications, and other critical business data. Progent offers Anchorage, Alaska companies support from BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a modern mobile platform.
As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and support of BlackBerry solutions has grown increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses often resort to outside support firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their information network.
Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Integration Support for BlackBerry Enterprise Server
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Microsoft Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that are encrypted during wireless transit to ensure maximum security. BlackBerry BES Server also streamlines a broad variety of key management jobs that span from BlackBerry configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to perform routine tasks like:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry smartphone software remotely
- Control user and group configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant architecture based on virtual servers
- Install BlackBerry devices remotely
- Set custom administration roles
- Monitor and report on the overall health of your BlackBerry system
Progent's Remote BlackBerry-Qualified Technical Support is Quick and Affordable
For companies in Anchorage, Alaska who require quick and affordable help from a qualified BlackBerry consultant, Progent offers efficient remote help from a veteran support team who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)
Online consulting services avoids travel costs and lets engineers resolve problems quickly, so you reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide expert support in fields such as troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which administration approach and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry expert can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To contact Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.