Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Anchorage, Alaska businesses support from BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or transition efficiently to a current mobile platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations often resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry environments economically and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven remote support model, gives small companies an affordable solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


Consulting Help for BlackBerry BES Server
RIM's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during transit to provide optimum security. BES Server also simplifies a broad selection of vital management tasks ranging from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and support BES Server's fault-tolerant architecture using VMware
  • Deploy BlackBerry smartphones remotely
  • Establish custom management roles
  • Monitor and analyze the overall health of your solution

Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's authorized BlackBerry engineers are accessible by phone to provide expert technical help to businesses in the Anchorage area or throughout Alaska. Progent's seasoned online technical support experts have helped IT organizations solve computer issues and cut support expenses in each state in the U.S. and built a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent offers remote help for a wide array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, system design, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products match your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, processors and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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