Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business data. Progent can provide Anchorage, Alaska businesses support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations frequently turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small companies an economical solution for integrating BlackBerry technology seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server gives businesses a single and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a calendars, address books, tasks, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets have effortless access to Exchange email as well as to instant messaging-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-premier consultants can help you design, configure, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist you to troubleshoot a broad range of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs low and, by resolving problems promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, solution design, deployment strategy and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and physical components match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software editions, processors and storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry expert can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    Progent delivered a wireless networking environment that enabled a school to improve productivity and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.

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    Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner and safer Active Directory environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime.

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    Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    If you have a company network with 10 to 50 network users, Progent's network outsourcing services save your company from dependence on single independent service provider while giving you affordable and dependable access to enterprise-class network support. By providing IT consulting service when you require it, providing advanced expertise for critical applications, offering value-added services such as automated server monitoring, and charging only for services you use, Progent gives you an affordable solution for optimizing the productivity of your small office information system. Progent is the intelligent way for small organizations to create and maintain a reliable and secure IT system and to have quick access to the experienced consulting ordinarily available only to enterprises who are able to support a sizeable internal IT group.

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    Progent's Microsoft-certified professionals offer computer help and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Exchange Server include system design, installation, project management, onsite and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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    If your office network combines Linux-based products technology with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, superior performance, and tight protection. Progent's Linux and Microsoft Windows integration assistance services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.

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    Cisco's security and remote access products for small companies offer a comprehensive range of manageable security products to help protect your wired and wireless information system. Cisco's VPN product family features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company objectives.

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    Progent has two decades of experience helping small and medium-size businesses to plan, deploy, optimize, manage, and debug IT networks that support an at-home workforce.

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