Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most successful products for maintaining mobile access to messaging, calendars, web programs, and other vital business data. Progent can provide Anchorage, Alaska companies support from BlackBerry-premier experts who can help organizations to maintain their BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for companies of all sizes, effective deployment and support of BlackBerry technology has become increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for integrating BlackBerry products productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and support of RIM BlackBerry smartphones, offering a single platform for handling key tasks like smartphone installation, updates, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry BES Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server offers a variety of data protection capabilities beginning with automatic encryption of messages transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits great flexibility in adjusting levels of protection to match the specific needs of your environment. Progent's BlackBerry authorized engineers can help you to select powerful security functions and activate them remotely. Samples of these wirelessly selectable security settings are:

  • Disable a BlackBerry smartphone
  • Wipe information from a lost or stolen device
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also provides flexibility in determining mechanisms to keep users from installing or running unsafe or unauthorized code. Progent can assist you to choose protective techniques like:

  • Specify precisely which programs are allowed on the device
  • Block third-party programs from using persistent memory on the BlackBerry device
  • Select what functions external applications can use on the BlackBerry smartphone
  • Restrict the kinds of connections third-party software running on the smartphone can establish
  • Prevent all external applications from being loaded or executed on the BlackBerry smartphone

Progent's Online BlackBerry-certified Support is Quick and Economical
For companies in Anchorage, Alaska who require quick and economical help from a qualified BlackBerry support expert, Progent provides efficient remote assistance from a seasoned network support team who have delivered network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote support avoids travel expense and enables specialists to resolve problems quickly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional support in areas including resolving synchronization problems, configuring BlackBerry BES Server, and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements analysis, solution design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry consultant can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.