Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based programs, and other vital business information. Progent can provide Anchorage, Alaska companies support from BlackBerry-premier consultants who can help businesses to maintain their BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small company networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for businesses of any size, effective integration and maintenance of BlackBerry technology has grown increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations often turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online support model, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry wireless handsets, providing a single platform for handling key tasks such as device installation, updates, and deactivation and also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server provides a wealth of security capabilities beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows excellent versatility in selecting degrees of security to meet the specific requirements of your mobile network. Progent's BlackBerry certified consultants can help you to select advanced security functions and enable them remotely. Samples of these over-the-air configurable security settings include:

  • Disable a BlackBerry smartphone
  • Wipe data from a missing smartphone
  • Disable Bluetooth functionality
  • Activate internal protection against malware

BlackBerry Enterprise Server also provides flexibility in determining ways to keep users from installing or running unsafe or unauthorized programs. Progent can assist you to select protective techniques such as:

  • List exactly what programs are permitted on the device
  • Block third-party programs from allocating non-volatile memory on the BlackBerry smartphone
  • Determine what resources third-party software can access on the BlackBerry smartphone
  • Limit the kinds of connections third-party programs running on the device can initialize
  • Prevent all third-party applications from being loaded or run on the BlackBerry device

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Anchorage, Alaska who need quick and affordable help from a certified RIM BlackBerry support professional, Progent provides efficient online help from a veteran network support staff who have provided network solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel costs and lets engineers solve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide expert help in fields such as resolving synchronization issues, deploying BlackBerry BES Server, and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, installation planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software editions, server hardware and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent's qualified cybersecurity experts can conduct security evaluations of company-wide security to validate your organization's cybersecurity profile compliance with key industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and targeted security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's qualified security engineers can also carry out comprehensive security assessments to determine your organization's compliance with key industry security standards such as FISMA, NIST, and ISO 17799.

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    Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network support expert with hands-on background planning and building seamless, end-to-end business technology solutions. Progent's SBS Server consultants have an average of more than 10 years of experience supporting business systems powered by Microsoft technology. This background ensures you results in installing, administering, and maintaining IT environments that include the Microsoft Small Business Server suite of servers and productivity software.

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    Progent's certified database developers offer small and midsize businesses remote support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and configuration, database architecture and coding, management services, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup and recovery options, troubleshooting, and webinar training.

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    Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to reduce costs and increase productivity.

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    Progent's certified SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design security into your business practices.

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    Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft certified network support professionals. With Progent's affordably priced network service programs, mid-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, security and performance.

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    If your office computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your operating systems to coexist for simple administration, seamless information exchange, high availability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings include network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and repair, on-site technical support, and Helpdesk services.

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    Progent's Microsoft-certified network engineers can help you to determine the value of Exchange 2010 for your business and can assist you to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast payback by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying administration, and integrating your vital communications technologies.

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    If you are producing UNIX or Linux applications in an environment that includes Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual distraction of managing your company information system. Through the use of smart network monitoring and by providing online and in-person support when your company needs it, Progent represents an economical way for managing an IT network that features excellent reliability, security, and efficiency. Progent's Linux developer assistance services feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and repair, proactive network monitoring, and Help Desk services.

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    Fortinet FortiGate next-generation firewalls are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to integrate your Fortinet FortiGate security appliances to protect all your IT resources at the network edge, within the data center core, at branches, and at the cloud edge.

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  • Microsoft Live Communications Server Consultancy
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    MS Office Communications Server delivers IM and Real Presence in an extensible, enterprise-grade package offering enhanced security, seamless integration with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers cost savings and elevated operational efficiencies, increased individual output, and better IP security. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide remote and on-premises support and mediation services for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add business value to your information network

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    Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.

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    Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to carry out your migration to Exchange 2010, generate extensive documentation of your upgraded email system, educate your network support staff and users to get them ramped up quickly on Exchange 2010, and provide ongoing administrative services and technical help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.

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    Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your business and can help you to plan and carry out a deployment of Microsoft Lync Server 2010 that consolidates the management of IM and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server to improve the team-computing functions of MS Office applications, and offer online seminars and ongoing support for Microsoft Lync Server 2010 and other Microsoft technologies.

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