Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Anchorage, Alaska companies the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and support of BlackBerry technology has grown more difficult. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server offers companies a centralized and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve data consistency for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry handsets can have push-based connectivity with Exchange email as well as to instant messaging-enabled software through Microsoft Communications Server and Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can assist you to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to provide expert assistance to companies in the Anchorage area or throughout Alaska. Progent's seasoned remote consulting team has helped businesses solve network problems and cut support costs in each state in the United States and built a large base of satisfied clients. (See Progent's customer testimonials.)

Progent offers online consulting support for a wide array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, system design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which management approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software editions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Professional
In order to ask Progent about engineering assistance for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.

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    Progent offers Microsoft Windows 2003 Cluster Server expertise to help your organization utilize non-stop server clusters designed to provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By assisting you t create zero-downtime server clustering environments based on Microsoft Windows Server 2003 Cluster, Progentís Premier Windows experts ensure that your fault-tolerant clustered servers are set up to optimize the competitive advantage of your IT system.

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    Progent's Citrix experts can help your organization to evaluate the potential strategic value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, uptime, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and support and simplifying administrative tasks.

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    Progent offers national urgent phone support and troubleshooting services for companies that operate Solaris environments or whose information systems feature a mix of Solaris and Microsoft products. Remote IT help offers maximum leverage for your IT dollar by preserving client productivity and limiting the time billed for network repair services. Sophisticated remote access technology and skilled service specialists and consultants allow Progent to handle the majority of network problems without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated over the phone or via a mix of phone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISM and CISSP certified security professionals to assist you with the most difficult network issues.

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    Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Microsoft allows you to create transparent hybrid networks that integrate Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget.

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    Dynamics GP 2015 R2 features a revamped design that improves cloud integration, works with popular smart phones and tablets, allows single login with Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and experience to address the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the business value of your investment in this powerful platform.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Even if your business has a minimal network support staff and a modest IT budget, your information system can still feature the same high availability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT consultants, the latest network management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your vital business applications and hardware operating.

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