Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for achieving location-independent connectivity to email, scheduling, web programs, and other vital business information. Progent can provide Anchorage, Alaska businesses the expertise of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or transition efficiently to a current smartphone platform.

As the complexity of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient online support capabilities, provides small companies an economical alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and support BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, Lotus, or Novell GroupWise clients to send and receive emails that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also simplifies a wide selection of vital administrative jobs that span from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For companies in Anchorage, Alaska who need fast and economical help from an authorized BlackBerry support professional, Progent delivers efficient online assistance from a seasoned network support team who have delivered network solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote support eliminates travel costs and lets engineers resolve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide professional support in areas including resolving synchronization problems, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition help your company to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in providing countrywide remote help for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs at a minimum and, by resolving problems quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, deploy access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, system architecture, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software versions, processors and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To ask Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent can help you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently combine on-premises and cloud products and services.

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