Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful products for achieving location-independent access to email, scheduling, web-based applications, and other critical business data. Progent can provide Anchorage, Alaska companies the services of BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile platform.
As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and maintenance of BlackBerry solutions has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses frequently turn to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's efficient online service delivery model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and safely.
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server gives companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-capable applications via Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can show you how to design, install, and support BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of supporting mobile workers.
Progent's Remote BlackBerry-certified Technical Support is Quick and Economical
For businesses in Anchorage, Alaska who need fast and economical access to a qualified BlackBerry consultant, Progent provides efficient online assistance from a seasoned support staff who have provided IT solutions to organizations in each state in the country. (See Progent's client testimonials.)
Remote support eliminates travel expense and lets engineers fix technical issues quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and offer professional help in fields including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security options.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, solution architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Professional
In order to ask Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.