Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful products for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent offers Anchorage, Alaska companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or migrate efficiently to a current mobile solution.
As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small companies an affordable alternative for incorporating BlackBerry technology seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2019 development consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.
Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.
| City | Address | Phone | Link |
| Anchorage | 721 Depot Drive Anchorage, AK 99501 United States |
(907) 308-2140 | Anchorage Network Support Services |
Consulting and Technical Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in transit to ensure optimum security. BES Server also simplifies a wide selection of crucial management jobs ranging from BlackBerry configuration and updates to mobile security and fault tolerance.

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to do routine tasks like:
Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Anchorage, Alaska who need quick and economical access to a certified BlackBerry support expert, Progent delivers effective remote help from a veteran support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel costs and enables specialists to fix problems quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide expert support in areas including resolving synchronization problems, deploying BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which management approach and physical components meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
To contact Progent about technical support for BlackBerry mobile wireless integration, phone