Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent can provide Anchorage, Alaska businesses the services of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, effective integration and maintenance of BlackBerry technology has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's proven remote support model, gives small businesses an economical alternative for incorporating BlackBerry products productively into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and safely.
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Progent offers consulting services and onsite technical support throughout Alaska.
Progent locations in Alaska State
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server enables wireless BlackBerry users to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs like schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users carrying BlackBerry handsets can have effortless access to Exchange email as well as to instant messaging-aware software through Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you design, install, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.
Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Anchorage, Alaska who need fast and affordable access to an authorized RIM BlackBerry support professional, Progent offers effective remote help from a veteran support team who have provided network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Online support avoids travel costs and allows consultants to resolve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and offer professional help in areas including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a protected, high-availability system infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs assessment, solution architecture, installation planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
To contact Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.