Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Anchorage, Alaska businesses support from BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of BlackBerry technology has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support model, provides small companies an economical solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.
Progent locations in Alaska State
BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server gives businesses a single and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users carrying BlackBerry handsets have effortless connectivity with Exchange messages as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server support.
Progent's BlackBerry-certified consultants can show you how to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
Expert BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to deliver prompt assistance to companies in the Anchorage region or throughout Alaska. Progent's seasoned online consulting team has helped businesses resolve computer problems and reduce support costs in every state in the country and established a large following of satisfied customers. (See Progent's customer testimonials.)
Progent can provide online help for a wide array of issues related to BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also assist you to troubleshoot a broad range of problems concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small business networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs at a minimum and, by resolving problems quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, system design, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software editions, processors and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry consultant can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
In order to contact Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.