Wireless Consulting
Anchorage, Alaska Small and Midsize Business Networks BlackBerry Smartphone Integration Services
Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular products for achieving mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Anchorage, Alaska companies the expertise of BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their information system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and safely.
Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.
| City | Address | Phone | Link |
| Anchorage | 721 Depot Drive Anchorage, AK 99501 |
(907) 308-2140 | Anchorage Network Support Services |
Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry devices, offering a centralized platform for controlling critical jobs such as device installation, upgrades, and deactivation and providing a strong foundation for security and high availability. BlackBerry BES Server delivers transparent communication between Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and allows remote synchronization.
BlackBerry Enterprise Server provides a variety of data protection options beginning with automatic data encryption of messages sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple DES. BES Server also allows excellent versatility in selecting degrees of protection to meet the specific needs of your mobile environment. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and enable them remotely. Samples of these over-the-air configurable security settings include:
- Disable a BlackBerry device
- Wipe information from a misplaced or stolen smartphone
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BES Server also provides versatility in determining mechanisms to keep mobile users from installing or executing unsecure or unauthorized code. Progent can assist you to choose protective techniques like:
- Specify exactly which applications are allowed on the device
- Block external software from allocating persistent memory on the device
- Determine which functions third-party applications can access on the device
- Restrict the types of connections third-party programs running on the BlackBerry device can initialize
- Block all third-party software from being loaded or run on the smartphone
Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition help you to troubleshoot a broad range of issues concerning synchronization, handset recognition, messaging consistency, web access, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online consulting services for small company IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, system design, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which management approach and equipment match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry expert can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
To ask Progent about engineering support for BlackBerry wireless technology, phone
An index of content::
Microsoft Dynamics GP Power BI Information Technology Consulting
Dynamics GP/Great Plains Features IT Services
Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Engineer UNIX with Windows
Emergency Services Windows and UNIX
Progent can help your business to design and implement a smooth migration from a UNIX-based IT environment to a network based on MS Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your data and reduce business disruption by developing an effective migration strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, transition planning and testing, Microsoft Exchange migration support, data and application transition, and processor and mass storage transition and economization.
Professional Microsoft Software Update Services
Consulting Windows Server Update Services
Microsoft WSUS enables IT managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Microsoft Certified Skype for Business and SQL Server Consultant
Skype for Business high availability Engineers
Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and verify a security strategy for your Skype for Business solution that meets government and industry standards.
Nexus Switch EIGRP On-site Support
Top Ranked Network Engineer Nexus Switch Upgrade
Cisco Nexus switches are intended to provide the speed, expandability, resilience, cloud readiness, capacity, data protection and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting services to assist you to plan an efficient switch architecture, set up test environments to confirm your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent can also assist you to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Microsoft Office System Support Consultants
IT Outsourcing Firms Microsoft Office System
Progent’s IT outsourcing services provide budget-friendly computer support for small businesses. Whether it involves planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building an on-line business solution, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing IT support budgets to grow in a more linear and manageable fashion than is possible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available network foundation for your critical applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Part-Time CIO On-site Support
Chief Information Officer Consulting Services
Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business operations so they align better with your corporate goals. Your business can develop and implement a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer.
WatchGuard Firebox Firewall Cybersecurity Firms
Security Companies WatchGuard Firebox T-Series Firewall
Progent offers support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Top Ranked SonicWall NSA Firewall Intrusion Detection
SonicWall TZ600 Firewall Security Consultant
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security solution and build security into your business practices.
Microsoft Certified Amazon Marketplace Web Service development training Reports
Development Company Amazon MWS integration training
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Cloud Backup Security Consulting
Consulting Services Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.
Top Rated Desktop Specialist
Microsoft and Apple Mac Desktop Computer Companies
Progent can provide a variety of economical online and on-premises consulting services to assist your business to configure, manage, and debug workstations and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Microsoft Windows 2000 Remote Support Services
Windows Server 2000 Migration Consultants
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can simplify network management, provide technical support and repair, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
Microsoft Certified Expert SMS Migration Professional
Configuration SMS Server Migration
Progent’s Microsoft experts offer small and medium size businesses enterprise-class consulting support for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager is the new name for the change management platform formerly called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Systems Management Server including full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager economically for streamlined OS and application software deployment, security patch administration, application metering, and software license compliance. Progent's consultants can also help you to move smoothly from Systems Management Server 2003 to Configuration Manager.
Microsoft Office SharePoint Server 2010 Outsourcing
Microsoft Certified Partner SharePoint Network Engineer
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint offers a common location for your employees or clients to connect to, manage, distribute and interact with useful data, documents, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they’ve created in a way that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to support your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
After Hours ProSight Patch Management Computer Engineer
ProSight Windows Desktop Management IT Services
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt productivity.
Top Rated Exchange 2016 Migration Planning Configuration
Best Remote Support Services Microsoft Exchange 2016 Upgrade
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
24/7/365 Linux Remote Engineers
Solution Provider UNIX Online
Progent provides nationwide online phone support and troubleshooting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Online technical support offers optimum leverage for your IT budget by protecting user productivity and shortening the time charged for network analysis and repair. Advanced online support tools and experienced service specialists and engineers allow Progent to handle most network problems without squandering time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to assist you with the most difficult network issues.
Specialists Exchange Upgrade
24x7 Exchange 2003 to Exchange 2010 Upgrade Specialist
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can assist you to plan and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying administration, and consolidating your vital communications technologies.
Les Kent has a 35-year track record of successful technology integration, executive management, sales, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a network architect, application developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global corporations.
Telepresence Support and Help
SRST Remote Support Services
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
Wireless Network Computer Consulting
Largest Small Business Wireless Support Services
Progent’s wireless professionals can help small organizations design, select, test, install and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and deploy the wireless link solutions that match your company requirements.
SharePoint Designer 2010 Remote Support Services
Technology Consulting SharePoint 2010
Progent's Microsoft engineers can provide affordable remote support and programming services to assist your business to plan, implement, manage, and troubleshoot SharePoint 2010 environments that can include web pages that can function as portals, extranets, document management tools, wikis, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar desktop programs like Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
ProSight Endpoint Protection Integration Support
Online Troubleshooting Malware Forensics
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Live Communications Server 2007 Consultants
Live Communications Server Consulting Services
Microsoft Office Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade package featuring enhanced security, seamless integration with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-administer, fault-tolerant IM platform. Effective deployments of Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your whole corporation.
Les Kent has a 35-year track record of successful technology integration, executive administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions during his time as as a network designer, application developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and major corporations.
24/7 Cisco VoIP Phones and Jabber Consulting Services
SPA300 Series IP Phone Online Consulting
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, previously named CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST systems for high availability.
Office 365 Management Computer Network Consultants
24x7 Outlook 2016 Service Providers
Progent's certified Microsoft Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides quick ROI and enables improved business results. Progent can help you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility problems with various versions of Microsoft Office desktop and can provide customized online training to individual users and teams.
Anti-Virus Technology Consulting Services
Anti-Virus Support and Help
E-Mail Guard is Progent's economical spam filtering and virus defense managed service that offers small businesses world-class defense against spam, viruses, DHA attacks, and other types of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-based spam filtering and anti-virus services that stop email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server platform, hardware technology, or geographic location.
Enterprise hybrid cloud integration Engineer
Hybrid cloud solutions Engineers
Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of cloud migration services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Telecommuter IP Voice Computer Consultants
At Home Employees VoIP Technical Support
Progent can help small and medium-size companies to configure IP voice platforms to give their at-home workers the advantage of seamless extensions of the company phone network.
Microsoft Certified Hyper-V 2016 PowerShell Specialists
Remote Technical Support Windows Hyper-V 2016 Containers
Hyper-V 2016 utilizes key features initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT management and support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
IT Support Outsourcing Specialist
Chief Information Officer Outsourcing Consulting
Progent can deliver comprehensive remote support for all major technical areas associated with today’s small company information systems and offers a variety of vital, on-demand support services including a part-time CIO to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical initiatives such as office moves orOS upgrades, Cisco-certified consultants for designing high-performance and reliable infrastructure, certified security specialists to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, enhance, or repair business application programs.
Cisco Expert Consultant Services Meraki Wave 2 Wi-Fi Access Point
Meraki Wireless AP Consulting Services
Progent's Cisco Meraki wireless access point experts offer remote and onsite support services to help businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that provides identical access, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or device.
24-Hour Apple Final Cut Pro Class
Adobe After Effects Learn
Progent's Apple Mac experts can support the creative facets of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Proxim Wireless Case Study
Example Application Proxim Tsunami Wireless
Progent provided a wireless networking solution that enabled a school to improve productivity and avoid the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.
SharePoint application development Engineers
Application Integration
If you need help creating, improving, or repairing applications for Windows, Linux, or for the Web, Progent’s team of programmers, relational database architects, and project managers can ensure you get the job completed on time and within budget. Progent's seasoned software developers can provide affordable and efficient remote consulting for projects as small as creating Vidual Basic macros for Excel or as large as developing mission-critical RDBMS applications built on SQL Server or MySQL.
Microsoft Exchange 2003 Upgrade Support and Help
Consulting Exchange Server 2003 Upgrade
Progent's Microsoft Certified engineers can provide world-class support for major deployments of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange installations or upgrades and can provide local technicians to help enterprises with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Professionals System Center MOM
Computer Consultant Operations Manager
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing SCOM solutions and offer companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.
CISA Outsourced IT Services
Checkpoint Certified Systems Engineer (CCSE) Small Business Networking
Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers deserve to know that their IT service providers have formal testing plus broad practical experience so that Progent's customers can engage Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor assistance than is offered to uncertified service providers, enabling Progent to offer clients a better level of computer support. In other cases, major certifications such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Consultant Services Capacity Planning Test Lab
Herakles/QTS Test Lab Consultants
The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot environments, the lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.
Failover Cluster Manager Windows Server 2012 Remote Consulting
Windows Cluster Shared Volumes Remote Support
Progent's certified failover clustering experts can help businesses to assess the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and help you to automate the administration of failover clusters.
Cisco ASA 5500 Remote Support Services
Cisco ASA 5500 Firewall On-site Support
Progent's Cisco CCIE-certified networking consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
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