Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent can provide Anchorage, Alaska businesses support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry technology has become more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.
City | Address | Phone | Link |
Anchorage | 721 Depot Drive Anchorage, AK 99501 United States |
(907) 308-2140 | Anchorage Network Support Services |
Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of crucial management tasks that span from BlackBerry configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to do routine tasks such as:
Progent's BlackBerry-certified consultants can also help you to utilize BES Server to implement key procedures not available with the less advanced BES Server Express. These tasks include:
How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can also assist you to resolve a broad range of problems associated with synchronization, device detection, email consistency, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.
As a top innovator in providing countrywide online support for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support expenses low and, by solving issues quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, solution architecture, deployment planning and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, help you to decide which administration approach and physical components meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, server hardware and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To ask Progent about technical support for BlackBerry wireless technology, phone