For businesses of all sizes in Anchorage Alaska, Progent offers easy, quick, and affordable access to Cisco CCIE-Premier engineers. CCIEs are top-level network experts who achieve this elite certification by completing strenuous testing overseen by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network interfacing, troubleshooting, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's in-house staff in analyzing problems with IOS or NX-OS utilities and developing temporary alternatives or obtaining software patches to correct problems. A Cisco CCIE knows how to pinpoint the origin of network problems whether from hardware or applications.

Progent can provide affordable remote contact with a CCIE expert so you has the opportunity to receive high-level assistance for complicated network problems that are affecting productivity but are beyond the experience of your ordinary IT maintenance resources. Progent's Cisco CCIE-Premier support professionals can examine your network using state-of-the-art remote support utilities in order to provide fast and affordable analysis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide ISPs, and consequently their services are not easily available to smaller businesses. Progent is among the rare support organizations that makes CCIEs available to support small and medium sized businesses. Also, Progent offers quick contact with a CCIE remotely so that you can receive timely help for complex network problems that are hurting worker productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, visit remote network support.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


Progent maintains one of the biggest teams of Cisco-premier CCIE experts of any independent consulting firm in the U.S. Consequently, Progent offers unbeatable expertise in delivering networking solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application support for a broad array of popular applications, Progent can deliver comprehensive information technology solutions that optimize the business value of your network.

CCIEs represent an excellent value because their deep expertise enables them to fix the most complex problems rapidly. In most instances, less seasoned consultants can spend hours or even days struggling with a task that a certified CCIE can solve in just a few minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have a variety of recognized technical certifications including Microsoft MCSE, and a major network security certification such as CISSP or CISM. This permits Progent to provide end-to-end services that incorporate a wide range of IT products without requiring extra costs and interruptions managing multiple specialists.

Software Update Management for Cisco Network Infrastructure Devices
Patch management is a critical and complicated task. Timely and properly managed updating optimizes security, regulatory compliance, uptime, and capability. Sporadic software update management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, needless downtime, or unavailability of important functions. Patching entails more than periodic updates of an OS and applications for servers and user machines. Firmware patches can be as critical for network infrastructure appliances like routers, firewalls, and wireless APs.

Software Update Management Support for Infrastructure Appliances

Progent offers software update management support for network infrastructure devices from Cisco and other major vendors

Progent has provided advanced assistance for Cisco infrastructure products for over twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable option for evaluating, testing, scheduling, applying, and documenting updates to your dynamic information system. To find out about Progent's services for firmware update management, see Progent's patch management services.

To find out more information concerning Progent's professional support for Cisco network technology, select a topic:

Additional Consulting Services Available from Progent
Progent can also provide a broad selection of IT consulting expertise in critical practice areas to help companies to turn Cisco networking technology into a cohesive IT system that delivers strategic value. A few of the services available from Progent's subject matter experts include project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability assessment, database administration and application services, and part-time Chief Information Officer services.

Progent can also help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based resources and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By providing an efficient full-service resource for network generalists and specialists, Progent can deliver fast, affordable, and thorough information technology solutions that match the specific requirements of businesses in Anchorage Alaska.



An index of content::


  • 24 Hour Citrix Virtual Application Delivery Consulting 24 Hour XenApp Virtual Windows Applications Network Engineer

  • Online Technical Support Colbolt Linux
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    If your company is developing Linux-based applications in an environment that includes Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your field of strategic know-how without the constant distraction of managing your company information system. By using automated server monitoring and by delivering online and in-person support when your company needs it, Progent offers an economical way for managing an information network that features high reliability, security, and efficiency. Progent's Linux developer support services include full-service it outsourcing, virtual server infrastructure, online and on-premises support and repair, 24x7 monitoring, and Help Desk services.

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    Progent offers customers the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients have the right to know that their computer service professionals have formal training plus extensive real-world backgrounds so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications such as the CCIE brings privileges for substantially superior vendor help than is offered to uncertified service providers, allowing Progent to offer customers a higher class of computer support. In addition, recognized credentials such as CISM or CISSP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry professionals.

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    Progent practices information transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent has few competitors. Small businesses who work with familiar freelance consultants or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.

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    Progent's seasoned ransomware recovery consultants can assist your business to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    ProSight Windows Desktop Management Online Troubleshooting

    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they can disrupt productivity.

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  • Call Desk Sharing Computer Engineer Extended Service Desk Engineer
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  • Chief Information Officer Outsourcing Engineer Consultancy Small Business IT Outsourcing
  • Cisco ASA 5500-X with Firepower Remote Troubleshooting CCIE Certified Firepower IT Consulting
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  • Data Recovery Microsoft Exchange Migration Spam filter Computer Outsourcing Consultant

  • Online Support SCCM 2012 Asset Management
    Professionals SCCM 2012 Intune Integration

    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to support your evolving IT needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

  • DoubleTake Carbonite Backup IT Consultant Double-Take Software Availability Remote Troubleshooting
  • Dynamics GP 10.0 Outsourcing Computer Consultant Dynamics GP/Great Plains

  • Small Business WAP121 Troubleshooting
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    Cisco's Small Business family of APs are Linux-based units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or onsite integration and troubleshooting support to assist you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.

  • Dynamics GP Custom Software Network Engineer Engineer Dynamics GP Development
  • Engineers Security Evaluation Network Security Evaluation Professional

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    Progent offers onsite training designed for individuals who want to broaden their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X application software.

  • Engineers Windows Server Essentials Windows Server Essentials Compliance Consultant
  • Exchange 2000 Server Upgrade Support and Integration Exchange 2000 Server Technical Consultant
  • Exchange 2007 Edge Server IT Services 24/7/365 Microsoft Exchange 2007 Professionals
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  • After Hours Apple macOS and Windows Support Outsourcing
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    Progent's service experts in Mac and Windows technology can help you combine Mac and Windows systems into cohesive environments with resource sharing and workgroup functionality. Allowing productive cooperation among a variety of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's background in Windows and Apple consulting makes it possible to offer world class assistance to businesses that depend on these platforms to keep their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.

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    Microsoft CRM helps small companies build profitable customer interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help improve selling success and offer steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your sales or customer service databases.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

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  • Double-Take Availability Consulting Services
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    DoubleTake/Carbonite Software publishes a selection of tools intended to provide small businesses a variety of cost-effective solutions for backing up and recovering vital workloads including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve a high state of fault tolerance and business continuity readiness at a budget-friendly price.

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    Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or application programmer and can assist organizations of all sizes to configure and manage MySQL in a robust IT environment that offers advanced performance, scalability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.

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  • Check Point Ransomware Protection Compliance Auditor
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    Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall utilities and appliances based on Check Point's technology to offer an economical and effective security defense for your information network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single stop for on-going technical support, administration, education, and design expertise.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800

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  • Microsoft Azure integration Developer Firm Azure Stack integration Engineer
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    Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan in case of an IT network catastrophe. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, zero-downtime system solution that addresses availability issues covering a wide range of network technologies and processes.

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  • Technical Support Citrix NetScaler
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    For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that improves the strategic impact of your information network; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.

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  • Security Scan Specialists
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    Progent has put together two ultra-affordable service packages intended to enable small companies to receive an independent network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to uncover possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security professional runs a network scan from a secure machine within your firewall to uncover your exposure to internal attacks. The two security inventory services are set up and run from a protected external site.

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    Progent's Microsoft consultants offer in-depth support in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide range of affordable online support services based on industry best practices to assist businesses of any size to receive all the advantages of this leading project management solution. Support services available from Progent include solution design, installation and migration, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training.

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    Progent's virtual classroom webinars provide small businesses the affordability, simplicity, and flexibility of web-based learning plus the effective training techniques of experienced teachers who utilize the latest technology to reproduce real-time, interactive classrooms. Progent offers remote education for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management reporting software including MS Dynamics GP; plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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    ProSight Reporting is an expanding line of real-time reporting tools designed to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    For medium-size companies looking for network consulting services, Progent can deliver a variety of alternatives including local service, remote assistance, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation services, software development, and professional consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent offers expert onsite support for fixing network problems rapidly and economically.

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    Our Experts Group provides consulting in key technologies that include Macintosh integration and programs; Expertise for Linux, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized program help; Chief Information Officer, business analyst, and project logistics services; Custom applications development and integration; Web site, eCommerce, EDI, and client portal development and deployment; DBM management and performance consulting; Management intelligence consulting; and Telecom architecture support.

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  • Small Business Technical Support Organization Top Ranked Network Management Small Business

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    Progent can assist small and medium-size companies to deploy and debug conferencing applications to enable their remote workforce to interact efficiently with teammates and customers.

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  • Windows Server 2012 R2 Live Migration Support
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    Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security plan, automate network administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.

  • Support Services Windows Server 2022 Hybrid Integration Windows Server 2022 upgrade Troubleshooting
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  • Managed IT Services Consulting Help and Support
    ProSight Managed Services Consulting

    Progent's ProSight family of managed IT services are geared to offer organizations who maintain minimal internal network administration and support staffs with low-cost access to world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed IT maintenance costs, smart automation of common administrative tasks, continual adoption of new information technology, smooth migration from legacy technology to current solutions, close fit between information technology with strategic objectives, guidance from seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving information technology.

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  • Network Consultant Hornetsecurity Altaro VM Backup and VMware ESXi
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    Altaro VM Backup software provides small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore capability for specific files and emails, support for Windows Server Cluster Shared Volumes and vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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