For businesses of any size in Anchorage Alaska, Progent can provide convenient, quick, and affordable communication with CCIE-Premier engineers. CCIEs are world-class network professionals who earn this elite recognition by completing strenuous testing administered by Cisco. CCIEs can tackle the most complicated problems surrounding network integration, troubleshooting, and configuration. Progentís CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing problems with IOS or NX-OS software and developing temporary alternatives or obtaining program patches to fix problems. A Cisco certified CCIE knows how to detect the cause of network problems stemming from hardware or software.

Progent offers fast and affordable online contact with a CCIE expert so that your company has the opportunity to get timely help for complex network problems that are affecting business productivity but are outside the experience of your local network support organization. Progent's Cisco CCIE-Premier support professionals can connect to your system via state-of-the-art remote connectivity tools in order to perform fast and economical analysis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide ISPs, and so their help is not easily available to smaller organizations. Progent is one of the rare consulting firms to make CCIEs accessible to help small and medium sized companies. Also, Progent offers quick access to a CCIE remotely so that you can receive immediate help for urgent network problems that are hurting business productivity. To find out how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's remote network help.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
907-308-2140 Anchorage Network Support Services


Cisco's extensive family of current and vintage infrastructure products familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, Catalyst FWSM, protected high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data protection and VPN solutions. Maintaining one of the largest teams of Cisco-premier CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's engineering experts and Cisco's latest training programs to keep at the vanguard of network technology.

To learn more concerning Progent's world-class support services for Cisco network infrastructure, choose a subject:

  • Overview of Cisco Expertise
  • Fast and Affordable Online Support from a CCIE Engineer
  • Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
  • Cisco ASA 5500-X Series Firewall with Firepower Services: Integration and Troubleshooting Expertise
  • ASA 5500 Firewall Integration Services
  • Cisco PIX 500 Firewall Troubleshooting Assistance
  • Cisco Routers Engineering Expertise
  • Cisco Wireless Consulting Support
  • Aironet Wireless APs Design Help
  • Cisco Small Business WiFi Access Points System Design Support
  • Cisco Wireless Controllers Experts
  • Cisco Meraki Access Points Consulting Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless IP Phone Solutions
  • Cisco Jabber and Management Services
  • Cisco Catalyst Switches Deployment Services
  • Nexus Switches Support and Troubleshooting Services
  • Meraki Switches Consulting and Support Expertise
  • Cisco VPN Setup and Troubleshooting Support
  • SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Consulting
  • Design Solutions for Cisco-powered Data Centers
  • Network Optimization Services for Internet Service Providers
  • Remote Management Technologies for Cisco Environments
  • NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services Other Support Services Available from Progent
    Progent can also provide a wide range of IT consulting services in key areas to help businesses to turn Cisco infrastructure products into an integrated IT solution that provides strategic value. Some of the services offered by Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization architecture and integration, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security vulnerability scanning, DBA and application services, and temporary Chief Information Officer consulting services.

    Progent can also assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

    By providing a convenient centralized resource for IT generalists and specialists, Progent is able to tailor fast, cost-effective, and thorough IT solutions that match the special requirements of companies in Anchorage Alaska.



    An index of content::


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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.

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    Progent can help small and mid-size businesses to plan, install, validate and manage backup/restore systems needed to support offsite workers.

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    Progentís team of expert programmers, database architects, and program managers can assist large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by providing database designers and programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development tools and can assist clients to build, expand, repair, or migrate web-based applications to take advantage of the latest advances in web technology.

  • Consult Windows Server 2008 BranchCache Windows 2008 R2 Support Services
  • Consultancy Network Health Review After Hours Remote Network Monitoring Professionals
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  • Consulting Lync Server 2013 Reverse Proxy Server Microsoft Experts Lync Server 2013 and SQL Server Consultant

  • Threat Management Gateway 2010 Remote Troubleshooting
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    Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server 2006 and offers a easily administered web gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits custom reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can help you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront TMG 2010 from ISA Server.

  • Consulting Services IT asset management password management system Specialists
  • Consulting Services ProSight Small Business Private Clouds ProSight Private Cloud Services Consulting Services

  • 24/7 Exchange 2003 Server Upgrade Consulting
    Top Rated Exchange 2003 Server Migration Consultants

    Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network disruption, reduces ongoing service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.

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    SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services including system design, deployment, administration, remediation, and application development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.

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    Progent's pricing policy is to bill for phone support and on-site help by the minute. Consequently, you are billed just for delivered support. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates large invoices for quick repairs so you won't be forced to allow minor problems to stay unaddressed.

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  • Exchange 2003 Upgrade Consulting
    Microsoft Exchange 2003 Upgrade Professionals

    Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.

  • On-site Support Active Directory IT Services Windows 2008 Active Directory

  • MOM 2005 Case Study
    Microsoft Operations Manager Case Study

    Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to fix server problems before they becomes serious enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before clients are aware that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class service continuity, safety and productivity.

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