For companies of all sizes in Anchorage Alaska, Progent can provide convenient, fast, and affordable communication with CCIE-Premier network experts. CCIEs are world-class networking engineers who achieve this elite recognition only after rigorous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complicated issues associated with network integration, repair, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's internal staff in identifying anomalies with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco-qualified CCIE has the experience to detect the origin of network difficulties stemming from network appliances or software.

Progent offers fast and affordable online access to a CCIE specialist so that your company can obtain high-level assistance for complicated network problems that are impacting productivity but are beyond the experience of your local IT maintenance resources. Progent's Cisco CCIE-Certified consultants can examine your system using advanced remote connectivity utilities that allow them to perform fast and economical diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide Internet providers, and so their skills are not easily available to the general public. Progent is among the few support providers that makes CCIEs available to support small and mid-size businesses. In addition, Progent can provide fast access to a CCIE by telephone so that you can get timely help for complex network issues that are hurting worker efficiency. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's remote network troubleshooting.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


Cisco's extensive family of both new and vintage infrastructure appliances familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and distribution switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, plus data security and VPN technology. Maintaining one of the largest teams of Cisco-certified CCIE experts of any independent consulting company, Progent has privileged access to Cisco's internal experts and Cisco's latest training tools to stay at the vanguard of network solutions.

Software Update Management for Cisco Network Devices
Software update management is a vital and complicated process. Prompt and properly managed updating optimizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility problems, slow or erratic responsiveness, needless offline stretches, or unavailability of key functions. Patching entails more than occasional updates of an OS and applications for servers and endpoints. Firmware patches can be as vital for infrastructure appliances like switches, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Devices

Progent offers patch management support for network infrastructure devices from Cisco and other major suppliers

Progent has provided advanced support for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information system. To learn about Progent's service programs for software update management, go to Progent's patch management solutions.

To learn more concerning Progent's world-class support for Cisco network technology, select a subject:

Additional Consulting Services Available from Progent
Progent also offers a wide range of IT services in key practice areas to help companies to turn Cisco infrastructure products into a cohesive information solution that provides competitive value. Some of the consulting services available from Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and integration, Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, security compliance scanning, database administration and database development services, and temporary Chief Information Officer consulting services.

Progent can also assist your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By offering a convenient centralized resource for IT generalists and application experts, Progent can tailor fast, affordable, and thorough IT solutions that align with the unique requirements of businesses in Anchorage Alaska.



An index of content::

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  • 24 Hour Anchorage, Alaska Network Consulting Group Anchorage Tech Consulting

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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to provide a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, design processes for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of modern security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network environments that span branch offices, data centers, and cloud resources.

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    24x7 Dynamics GP Power BI Professional

    Progent's Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you can purchase only the capability you currently require, with the ability to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains Software support experts can help you deploy, configure and manage Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP/Great Plains.

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  • Open Now Microsoft Exchange Specialist
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    Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business needs.

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    Virtual Help Desk Consultant

    Progent's Network Help Desk Call Center Outsourcing Services for desktop technical support are intended specifically for small organizations who need immediate access to a Help Desk Call Center with expert phone support and effective escalation options but who must work within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.

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    Progent can provide the support of RIM BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, offers small and mid-size companies a cost-effective solution for integrating BlackBerry technology seamlessly into their information system.

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    Progent's Cisco CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's Cisco-Certified network consultants provide experienced PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent's Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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  • Online Technical Support iPhone RADIUS
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    Progent can provide cost-effective remote assistance to help your business to plan, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent can also provide online and onsite training to help manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the business value of your information system.

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    Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts can provide online and onsite support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.

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    Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create a corporate-wide security strategy, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it easier to install system images, control mobile devices, and run management utilities. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient procedures and standards to manage PDAs and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and technologies to keep your IT computer system safe.

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    Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a team of IT experts located in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help your business to plan and execute a migration to the Flexential facility by providing services such as designing system configuration, recommending hardware, system setup and validation, troubleshooting, setting up remote network management, and training your network staff.

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  • Android and Power BI integration Support Services
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    Progent's veteran team of network consultants and application specialists have years of experience providing online and onsite assistance for businesses of any size who need to incorporate Android phones into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent offers the range of skills to solve technical problems that involve numerous manufacturers and that represent a mix of legacy and current technology. Progent offers cost-effective online expertise to assist you with any aspect of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and use Android phones and tablets to maximize their business value.

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Small Business Server requires a network consultant with real-world experience planning and building seamless, comprehensive business technology solutions. Progent's Microsoft SBS Server consultants have an average of over 10 years of experience supporting business networks founded on Microsoft products. This experience ensures you success in installing, managing, and repairing IT environments that incorporate the Small Business Server package of servers and applications.

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    Fortinet FortiGate next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet firewalls to safeguard your IT assets at the enterprise perimeter, within the data center, at branches, and at the cloud edge.

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  • Windows Server 2019 Security and Compliance Computer Consulting
    Windows Server 2019 Windows Defender ATP Configuration

    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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  • 24/7/365 Branch Office IT Management
    Colocation Support and Setup

    For large organizations, Progent can leverage internal network support groups by offering world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can act as a transparent local supplement of corporate network management. Progent's enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox conformance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2000. Progent can offer on-site consultants and specialists to help with a site move or branch move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.

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    Proxim Tsunami Wireless Example Application

    Progent delivered a wireless integration environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless solution provided improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.

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  • Technical Support Exchange Server 2019
    Exchange 2019 MCDB Cache Consultant Services

    Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.

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    IT Consulting wireless IP phone integration

    Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are mobile within office, warehouse, health-care or other venues where management requires user endpoints that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically requires that you set up and fine tune numerous components of your wireless infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants can provide remote and onsite support to help your organization build and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.

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  • Teleworker Integration On-site Technical Support Helpdesk for Remote Workforce Configuration
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  • Wireless EMail Network Consultant
    Wireless EMail Computer Consultants

    Progent's consultants provide experience in multiple disciplines related to mobile networking including network architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified consultants can save your company time and money by applying their wireless expertise to help you select and integrate mobile connectivity technologies that make sense for your business. Progent can also tune your IT architecture so that wireless PDAs work better.

  • Urgent SQL Server 2012 Migration Support and Help SQL Server 2012 Monitoring Technical Support

  • Consultants Windows 7 Wireless
    Windows 7 Upgrade Engineer

    Progent's certified engineers can provide offsite and on-premises support services to assist you to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote access, mobile device management, Wi-Fi network design, and remote network monitoring.

  • VMware NSX Hybrid Cloud Specialist Consulting Services VMware vCloud Suite
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  • SentinelOne Ransomware Recovery Engineer
    SentinelOne Malware Forensics Experts Online Technical Support

    Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).

  • Windows Server 2012R2 Configuration Manager Remote Support Windows Server 2012 R2 upgrade Specialists
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  • Microsoft ISA 2004 Server Technology Consulting
    ISA Server Support

    Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and deploy an installation of ISA Server 2004 that supports your IT security needs without limiting your network.

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  • Top Ranked Cisco Networking Organization Anchorage Dimond Center
  • wireless VoIP phone integration Troubleshooting wireless VoIP phone and Aironet APs Support and Setup

  • Technology Professional Cloud Protection for Email
    Email Reputation Analysis Consulting

    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.


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