For offices of any size in Anchorage Alaska, Progent offers easy, fast, and economical communication with Cisco CCIE-Certified engineers. CCIEs are world-class network professionals who earn this prestigious certification by completing strenuous examinations by Cisco. CCIEs can handle the most complex problems surrounding network integration, repair, and optimization. Progent's CCIEs work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS software and developing workarounds or receiving program patches to correct problems. A Cisco certified CCIE knows how to isolate the source of network problems whether from network appliances or software.

Progent can provide affordable remote contact with a CCIE expert so that your company can get timely help for complicated network problems that are impacting productivity but are beyond the scope of your ordinary IT support resources. Progent's CCIE-Premier network experts can examine your system via state-of-the-art remote support tools that allow them to provide fast and economical analysis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide Internet providers, and consequently their services are not readily available to the general public. Progent is among the rare consulting providers that makes CCIEs available to help small and medium sized companies. In addition, Progent can provide quick access to a CCIE by phone so you can receive timely help for complex network issues that are reducing business productivity. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to Progent's online network help.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services


Cisco's large family of both new and vintage infrastructure products supported by Progent includes ASA Series Firewalls and PIX Series Firewalls, Catalyst FWSM, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed APs and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, as well as security and Virtual Private Network (VPN) products. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent consulting company, Progent has privileged access to Cisco's internal support specialists and Cisco's advanced training resources to keep at the leading edge of connectivity solutions.

Software Update Management for Cisco Network Appliances
Software update management is an essential and complex process. Timely and properly managed updating optimizes security, compliance, availability, and capability. Sporadic patch management can result in security vulnerabilities, compatibility problems, slow or inconsistent performance, excessive offline stretches, or loss of key features. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for network appliances like routers, firewalls, and Wi-Fi access points.

Software Update Management Support for Network Appliances

Progent offers software update management support for network appliances from Cisco and other vendors

Progent has delivered advanced support for Cisco networking products for more than two decades and Progent's support services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT network. To find out about Progent's service programs for firmware update management, check out Progent's patch management service plans.

To learn more information about Progent's world-class support for Cisco technology, choose a topic:

Additional Support Expertise Offered by Progent
Besides Cisco products and technology, Progent's consultants can provide advanced support for a variety of important facets of computer technology, making it possible for Progent's experts to deliver complete business solutions for companies of all sizes. A few core disciplines where Progent can provide world-class expertise are: By offering a convenient full-service resource for IT generalists and specialists, Progent is able to deliver fast, cost-effective, and comprehensive IT solutions that address the special needs of businesses in Anchorage Alaska.



An index of content::

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    Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics platform that unifies information and processes throughout your business, interfaces seamlessly with other applications, and brings together workers, customers and suppliers regardless of time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a robust, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.

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    E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Management services through Progent's E-Mail Guard anti-spam and antivirus service program. Progent's certified email protection professionals can show you how to create an email safety plan that features anti-spam and antivirus services and policies.

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    Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer remote and onsite assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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    Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine physical IT assets along with one or more public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.

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    Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, install, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your company needs.

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    Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.

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  • IT Consulting Hybrid Microsoft 365 Exchange integration
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    Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is completed on time and within budget.

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