Overview of Progent's Ransomware Settlement Negotiation Services in Anchorage
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that requires a combination of real-word experience, technical knowledge and business acumen. It also demands working closely with the victim's IT staff and the cyber insurance carrier, if there is one. Since the top goal of the ransomware victim is operational continuity, it is critical to deploy recovery groups that work effectively, in parallel, and with intimate collaboration. Progent offers the breadth of technical skills and the deep bench of personnel to supplement your IT support team and restore your network environment quickly and economically.

Services provided by Progent's ransomware settlement negotiation team include:

  • Determining the type of ransomware used in the assault
  • making contact with the hacker
  • Evaluating the likelihood of recovery
  • Validating the threat actor's decryption tool
  • Budgeting a settlement with the victim and the cyber insurance carrier
  • Establishing a settlement and timeline with the TA
  • Checking adherence to anti-money laundering sanctions
  • Carrying out the crypto-currency payment to the hacker
  • Receiving, reviewing, and operating the hacker's decryption tool
  • If necessary, contacting the threat actor for technical help with the decryption tool
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Quarantining affected endpoints and data stores to arrest the spread of the attack
  • Making replicas of each breached device and data store to allow forensics without interfering with recovery
  • Installing A/V agents to all virus-free endpoints
  • Recovering data from offline restores or unscathed machines
  • Building a clean environment
  • Mapping and reconnecting datastores to match precisely their pre-attack condition
After the decryption tool has been mastered, Progent can help you to restore physical and virtual devices and services to their pre-arrack condition. Progent can also help you to conduct a full forensic review and generate a report to deliver to the cyber insurance provider. This document helps you to understand security gaps that must be fixed and recommends steps to be taken to combat subsequent ransomware assaults.

Paying Exfiltration Ransoms
Beyond demanding payment for a decryption tool, current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim commonly try to steal (or "exfiltrate") information. Hackers are then able to require an extra ransom in exchange for not divulging this information or selling it. Unfortunately, there exists no method to be certain that exfiltrated data have been completely deleted by the threat actor. In fact, in numerous instances the TA has little say over where the information ends up. Settling an exfiltration ransom does not free you from the need for getting the guidance of privacy lawyers, performing an investigation into which data were stolen, and carrying out the required notifications to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite IT services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP software. This broad array of expertise allows Progent to identify and integrate the undamaged parts of your IT environment after a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with leading cyber insurance carriers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Services in Anchorage
To get in touch with Progent about ransomware settlement negotiation guidance in Anchorage, call Progent at 800-462-8800 or go to Contact Progent.



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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.

  • Wi-Fi RF Coverage Maps Technical Support Wi-Fi RF Spectrum Analysis for Wi-Fi On-site Technical Support
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  • Windows 8.1 Storage Spaces Information Technology Consulting Firm Emergency Windows 8.1 Wireless Specialist

  • Microsoft and Cisco Authorized Expert Chief Information Officer Help and Support
    Specialists CIO

    Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to enhance business processes so they match more closely with your business goals. Your business can develop and install a well thought out IT plan without incurring the expense of a full-time Chief Information Officer.

  • Windows Server 2008 Active Directory IT Services Microsoft Windows Server 2008 R2 Consultant
  • Windows Server 2019 Security and Compliance Support and Help Microsoft Windows Server 2019 Remote Troubleshooting
  • Windows Server 2019 Storage Spaces Direct Online Support Services Microsoft Certified Windows Server 2019 LEDBAT Engineer

  • System Center 2016 Troubleshooting Computer Consultants
    24-Hour System Center 2016 Disaster Recovery Setup and Support

    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company networks world-class availability, security, and performance.

  • Windows Server 2019 Windows Admin Center Online Troubleshooting Windows 2019 Hyper-V Support and Help
  • Windows Server Hyper-V 2016 Shielded VMs Computer Engineer Windows Server Hyper-V 2016 Containers Consultant
  • Work at Home Employees Expertise in Anchorage - Set up Consulting Ted Stevens Airport Anchorage ANC, America At Home Workforce Anchorage Consulting and Support Services - Connectivity Solutions Consulting Services Anchorage
  • macOS Network Consultant OS X Networking Remote Technical Support
  • macOS and OS X Support Services Mac On-site Support
  • wireless IP phone integration Computer Consultants wireless IP phone upgrades Technical Support Services

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