Overview of Progent's Ransomware Negotiation Consulting in Anchorage
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complicated activity that calls for a combination of field experience, IT skills and business savvy. It also requires working closely with the cyber-extortion target's IT staff and the insurance carrier, if any. Because the number one goal of the ransomware victim is operational continuity, it is critical to establish response groups that work efficiently, concurrently, and in close communication. Progent has the breadth of IT knowledge and the deep bench of personnel to supplement your network staff and recover your network environment rapidly and affordably.

Support offered by Progent's ransomware settlement team include:

  • Determining the type of ransomware involved in the assault
  • making contact with the hacker
  • Evaluating the likelihood of recovery
  • Testing the TA's decryption tool
  • Agreeing on a settlement range with the victim and the cyber insurance provider
  • Negotiating a settlement amount and schedule with the threat actor
  • Verifying accordance with anti-money laundering sanctions
  • Managing the crypto-currency payment to the hacker
  • Receiving, learning, and operating the TA's decryption utility
  • If necessary, contacting the threat actor for technical help with the decryption utility
In parallel with the settlement negotiations, Progent's ransomware team can help with:
  • Isolating infected endpoints and data stores to arrest the spread of the assault
  • Creating replicas of each breached device and data store in order to perform forensics in parallel with recovery
  • Adding anti-virus agents to all clean endpoints
  • Recovering data from air-gapped backups or uncompromised machines
  • Building a clean recovery environment
  • Mapping and connecting drives to reflect precisely their pre-attack condition
Once the decryption tool has been mastered, Progent can help you to recover physical and virtual devices and services to their original condition. Progent can also assist you to conduct a complete forensics analysis and create a document to share with the cyber insurance provider. This document identifies security vulnerabilities that must be fixed and recommends actions to be taken to counter future ransomware attacks.

Settling Exfiltration Ransoms
Beyond extorting payment for a decryption utility, current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim often try to steal (or "exfiltrate") information. TAs are then able to demand an extra payment for not divulging this information or selling it. Sadly, there is no way to prove that exfiltrated files have been totally erased by the threat actor. In fact, in many instances the threat actor has little control about the disposition of the data. Paying an exfiltration ransom does not free you from the need for getting the advice of privacy lawyers, performing an investigation into which data were stolen, and sending the mandated alerts to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has provided online and onsite IT services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial and ERP application software. This breadth of skills gives Progent the ability to salvage and integrate the undamaged parts of your IT environment following a ransomware attack and rebuild them rapidly into an operational network. Progent has worked with leading cyber insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Expertise in Anchorage
To contact with Progent about crypto-ransomware settlement negotiation expertise in Anchorage, call Progent at 800-462-8800 or go to Contact Progent.

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    Progent provides three basic types of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your clients instant access to a reliable support group with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to company performance. Progent's goal is to fix and not simply report problems.

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    Progent offers small businesses two specially designed network security inventory scanning packages that include, at a set fee, remotely administered inventory scans of your security profile which are analyzed by expert security specialists who assess the data collected by the scan, present unbiased summaries of your current network security, and offer suggestions for improvements. Progent offers two non-overlapping network security evaluation packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while providing enterprise-class evaluations of your IT network's exposure to assault.

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    Progent can assist small and medium-size companies to design, deploy, validate and maintain backup/restore technology required for telecommuters.

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    Progent can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Microsoft Dynamics GP allows you to grow and manage your company better by delivering easy access to decision-driving information and a rapid return on investment. Dynamics GP confers important business benefits including its ability to expand the reach of your organization, handle your financials, automate financial processes, unify processes throughout your business, refine inventory control, increase order accuracy, expand sales and minimize turnaround time, and increase free cash flow. Progent can help you configure and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP/Great Plains software.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

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    Progent's Check Point firewall experts can show you how to plan, deploy, and manage firewall environments built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.

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    Progent offers online and onsite configuration, upgrade, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).

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