Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support staff may take longer to become aware of a penetration and are least able to organize a quick and forceful defense. The more lateral movement ransomware is able to manage within a target's network, the longer it takes to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware experts can assist organizations in the Anchorage metro area to locate and isolate breached servers and endpoints and protect undamaged resources from being compromised.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Anchorage
Modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any available backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors, the cybercriminals behind a ransomware attack, insist on a ransom payment for the decryptors needed to recover scrambled files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers require an extra ransom in exchange for not posting this information on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a major problem depending on the nature of the downloaded data.

The recovery work subsequent to ransomware attack involves a number of crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of people with the required experience.

  • Containment: This urgent first step involves blocking the sideways spread of the attack across your IT system. The longer a ransomware assault is allowed to run unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities include cutting off infected endpoint devices from the network to block the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a basic acceptable degree of functionality with the shortest possible delay. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business apps, network topology, and safe endpoint access management. Progent's recovery experts use advanced workgroup tools to coordinate the complex recovery process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's managers and network support group to prioritize activity and to put vital services back online as fast as possible.
  • Data restoration: The work required to restore files impacted by a ransomware assault varies according to the state of the network, how many files are encrypted, and which restore methods are needed. Ransomware assaults can destroy pivotal databases which, if not properly closed, may need to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line during the assault. Progent's Altaro VM Backup consultants can help you to utilize immutability for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by anyone including administrators. Immutable storage provides another level of protection and restoration ability in case of a successful ransomware attack.
  • Setting up modern AV/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical AV technology used by some of the world's largest corporations including Netflix, Visa, and Salesforce. By delivering real-time malware blocking, classification, mitigation, restoration and analysis in one integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the insurance provider, if there is one. Services consist of establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryptor utility; debugging failed files; creating a pristine environment; remapping and connecting drives to reflect exactly their pre-encryption state; and reprovisioning computers and services.
  • Forensic analysis: This process involves discovering the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware assault travelled through the network assists your IT staff to evaluate the impact and uncovers weaknesses in security policies or work habits that need to be rectified to avoid later breaches. Forensics entails the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensics is usually assigned a high priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other key activities such as business continuity are performed concurrently. Progent maintains an extensive team of information technology and cybersecurity professionals with the knowledge and experience needed to carry out the work of containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and onsite IT services across the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and ERP software. This broad array of expertise allows Progent to salvage and consolidate the surviving pieces of your information system following a ransomware intrusion and rebuild them rapidly into a viable network. Progent has worked with top insurance carriers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Anchorage
For ransomware system restoration expertise in the Anchorage metro area, call Progent at 800-462-8800 or see Contact Progent.



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    Fault Tolerant Load Balancing Remote Troubleshooting

    Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

  • Microsoft Azure Storage Developer Firm Microsoft Azure cloud integration Development Firms
  • Microsoft Dynamics 365 Commerce Help and Support MAS 90 Development
  • Microsoft Exchange Server 2010 Evaluation Configuration Remote Exchange 2010 Online Technical Support
  • Microsoft Expert Exchange 2000 Server Support Services Exchange 2000 Upgrade Consultants
  • Microsoft Expert Microsoft ISA Server IT Services 24-7 Microsoft ISA Server Online Troubleshooting

  • Dynamics GP Visual Studio Specialists
    Consultant Services Dynamics GP Customization

    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that allow you to analyze your business more effectively, transforming raw data into useful understanding of your business.

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  • Microsoft MCA Engineer Contract Job Microsoft Certified Remote Support Job New South Wales
  • Microsoft MCITP Remote Support Freelancing Job Perth MCSE MCSA MCDBA MCIPT MCA Engineer Part Time Jobs Western Australia
  • Microsoft Partner IT Service Providers Microsoft Certified Partner Technical Support Companies
  • Microsoft Small Business Server Online Support Services 24x7 MS Windows SBS 2008 Consulting
  • Microsoft Windows Networking Organization Microsoft Consulting Companies
  • Microsoft and Mac Desktop Computer Support Companies Microsoft and Mac Desktop On-site and Remote Support
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  • MySQL development Consultancy VBScript programming Consulting
  • NetApp SAN Fabric Services NetApp MetroCluster Synchronous Replication Professionals
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  • Integrated Voice Communications Consulting Openings
    Fault Tolerant Data Center From Home Job

    Progent's company culture will allow you to become a more capable professional by improving your information technology knowledge and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting talent for you to work with, providing an advanced network and communications architecture, running custom application tools to enable the highest quality of service, and by optimizing our operational models for finding and retaining clients.

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  • Windows Server 2012R2 Storage Spaces Technical Support
    24/7 Remote Technical Support Windows 2012R2

    Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security strategy, streamline IT management, help with application development, and build and validate a disaster recovery/business continuity plan.

  • On-site Support SCCM 2007 Asset Management Integration Support SCCM 2007 Device Management
  • Online Support SharePoint Server 2013 SharePoint Server 2019 On-site Technical Support Anchorage Alaska

  • Online Troubleshooting Microsoft Firewall
    Internet Security and Acceleration Server Computer Consultant

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing corporate security solutions for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server engineer can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.

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  • Outsourcing SharePoint Online Migration SharePoint 2016 Migration Technical Support
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    Citrix NetScaler Network Consultants

    Citrix has developed a powerful line of platforms that provide advanced manageability, scalability, and performance for server virtualization and for server-based delivery of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and show you how to design, validate, implement, optimize, and support Citrix virtualization platforms.

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  • ProSight domain expiration management Professionals ProSight IT documentation management Consulting

  • Internal Network Security Inventory Consulting
    External Security Scan Technology Professional

    Progent has put together two ultra-affordable service packages intended to allow small companies to get an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive examination of your network from outside your company firewall to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from a secure machine within your firewall to evaluate the risk to internal attacks. Both security inventory services are configured and executed from a secured remote site.

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  • Professionals Cisco CDP Cisco NSS3000 Network Storage Systems Consultant Services
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    Stealth penetration checking is a key component of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's in-house network support staff. Stealth penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event history analysis are correctly set up and actively monitored. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest versions of ransomware.

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    Progent's team of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, in the trenches of IT support, performing a wide variety of technical tasks for a large mix of businesses. Each Progent support professional shares a proven set of individual best practices which are combined into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only expert IT skills, but also a consultant with proven methods for using technical knowledge to resolve real-world network problems efficiently.

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  • Remote Workers Anchorage Consulting and Support Services - Infrastructure Expertise Anchorage Dimond Center Telecommuters Consulting and Support Services nearby Anchorage - Setup Guidance Anchorage Dimond Center
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  • SCCM 2016 Software Inventory Outsourcing SCCM 2016 Asset Management Online Support
  • SQL Server 2014 Database Migration Technical Support SQL Server 2014 AlwaysOn Technical Consultant
  • SQL Server 2016 Consultant Support and Help Microsoft SQL Server 2012

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    Progent's Linux support services offer small businesses and developers assistance with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience provides you with a convenient one-stop source to help you build and maintain a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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    Progent can assist businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to upgrade from an earlier version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment to make sure you realize the highest possible return on investment.

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  • SentinelOne Singularity Complete Reseller Online Support
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    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).

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  • Small Business Work at Home Integration Small Office Network Consulting Small Business Cloud Migration Small Business Computer Consulting Services
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  • Small Office Computer Specialists Small Business System Consultants
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  • Solaris-Windows Upgrade UNIX Upgrade Help
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  • Staffing for Network Service Teams Ted Stevens Airport Anchorage ANC Anchorage Muldoon Mall Supplemetary IT Staffing for Network Service Organizations
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  • Technical Support Exchange 2010 Configuration Microsoft Exchange Server 2010 Evaluation Network Engineer
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  • Telecommuters Anchorage Consulting Experts - Integration Expertise Anchorage Alaska Anchorage Remote Workers Connectivity Consulting and Support Services

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    Immediate .NET Web Application Design Firm

    Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or modernize .NET applications quickly and affordably.

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  • Top Ranked Remote Consulting Dynamics GP Great Plains Software
    Emergency Specialists Dynamics GP Software

    Microsoft Dynamics GP/Great Plains can help you expand and control your business more efficiently by offering easy availability of decision-driving data and a rapid return on investment. Dynamics GP/Great Plains offers important business benefits including its ability to extend the reach of your company, handle your financials, computerize financial operations, standardize procedures across your business, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to set up and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Dynamics GP software.

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    Progent can assist your business to understand the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently integrate local and cloud-based products and services.

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  • Urgent Microsoft Dynamics NAV ERP Computer Consulting Microsoft Dynamics NAV Network Consultants

  • VMware NSX Migration Consultants
    VMware vRealize Automation vRA Specialist

    VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.

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  • Urgent PEN Testing Security Organization Cybersecurity Penetration Testing Security Consultant
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  • VMware Site Recovery Manager Compliance Consultant VMware Cross vCenter NSX Consult
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  • Microsoft Consulting Best Practices IT Consultants
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    Progent's team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the front lines of network service, performing a broad range of IT projects for an extensive array of businesses. Each Progent consultant shares a refined set of individual best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not just world-class technical capability, but also a consultant with field-tested approaches for applying technical knowledge to resolve actual IT problems rapidly.

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  • Voice over IP Specialist Technology Consulting Services VoIP

  • Computer Consultants SCOM 2016
    Top SCOM 2016 Consultants

    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and repairing SCOM solutions and can provide companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.

  • Windows 10 Cortana IT Consultant Windows 10 Pilot Testing Consulting
  • Windows 2008 R2 Technology Consulting Technology Consulting Services Windows Server 2008 Active Directory
  • Windows Server 2012 R2 Clustering Support and Help Windows Server 2012 R2 Storage Spaces Information Technology Consulting
  • Windows Server 2012R2 Multitenancy Online Technical Support Windows Server 2012R2 Data Deduplication Support Outsourcing
  • Windows Server 2016 Consultancies Anchorage Dimond Center Expert Windows Server 2012 R2 Anchorage Alaska
  • Windows Server 2016 PowerShell IT Consultant Windows Server 2016 Hyper-V Remote Support Services
  • Windows Server 2019 LEDBAT Online Support 24x7 Windows Server 2019 Windows Defender ATP Consultant Services
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  • 24-Hour Training Router
    Windows One-On-One Training

    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has little competition. Medium-size companies who utilize trusted independent consultants or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and productive.

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