Anchorage Ransomware Protection and Recovery Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when support personnel may take longer to recognize a break-in and are least able to mount a quick and forceful defense. The more lateral progress ransomware can make within a target's network, the longer it will require to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can help businesses in the Anchorage area to identify and quarantine breached servers and endpoints and guard clean assets from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Anchorage
Modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and attack any accessible backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated recovery almost impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryption tools required to recover encrypted files. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an additional settlement for not posting this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a major problem depending on the sensitivity of the downloaded data.

The restoration work subsequent to ransomware attack has several distinct phases, most of which can proceed in parallel if the response team has a sufficient number of members with the required skill sets.

• Containment: This time-critical initial response involves blocking the lateral spread of the attack across your network. The more time a ransomware assault is allowed to run unchecked, the more complex and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes consist of isolating affected endpoint devices from the network to minimize the contagion, documenting the IT system, and protecting entry points.
• System continuity: This involves bringing back the network to a basic useful degree of capability with the least downtime. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network architecture, and protected remote access management. Progent's recovery experts use advanced workgroup tools to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's managers and IT group to prioritize activity and to get critical services back online as fast as feasible.
• Data restoration: The work necessary to restore data impacted by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which recovery methods are required. Ransomware attacks can destroy critical databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged OST files may exist on staff PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users.
• Setting up advanced AV/ransomware protection: ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the identical AV tools deployed by many of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, detection, mitigation, restoration and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Services include determining the type of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and schedule with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor tool; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting drives to reflect exactly their pre-attack condition; and restoring physical and virtual devices and services.
• Forensic analysis: This process involves uncovering the ransomware assault's storyline across the targeted network from beginning to end. This history of the way a ransomware assault progressed through the network assists your IT staff to evaluate the damage and uncovers shortcomings in policies or work habits that should be corrected to prevent future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is typically given a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other important recovery processes like operational resumption are performed concurrently. Progent maintains an extensive roster of IT and data security experts with the skills needed to perform the work of containment, business continuity, and data recovery without disrupting forensics.

Contact Progent for Ransomware Cleanup Expertise in Anchorage
For ransomware system recovery services in the Anchorage metro area, phone Progent at 800-462-8800 or visit Contact Progent.