Progent's Microsoft-certified consultants have over a decade of experience helping businesses of all sizes to plan, configure, and support email systems built around Microsoft Exchange. For companies in Anchorage and throughout Alaska, Progent offers a variety of budget-friendly Microsoft Exchange support and troubleshooting services to make sure that your company's Exchange system features:
Rules-based virus and spam blocking and message content filtering
Convenient access for telecommuters and mobile workers
Streamlined management tools
Universal inboxes with voice messaging, Instant Messaging, Real-time Presence, and conferencing support
Dependable and high-speed data backup and recovery
Full integration of on-premises and cloud networks
Progent's Microsoft Exchange design and troubleshooting professionals can assist your organization to plan and perform efficient migrations from legacy messaging systems to an up-to-date Microsoft release. Progent's 64-bit upgrade experts can assist you to evaluate the business benefits and risks of upgrading to a 64-bit edition of Exchange Server and can help you to design and carry out an economical upgrade strategy to a 64-bit version of Exchange Server. Progent can also assist your company to integrate your Exchange-powered email environment with the latest smartphones by providing wireless integration services that include Apple iPhone integration, Android phone and tablet integration, and Blackberry support.
Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. To find out more about Progent's consulting support for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.
Microsoft Exchange products serviced by Progent include:
Microsoft Exchange 2016 Server Consultants
MS Exchange 2016 Server's consolidated design allows simplified deployment and expansion, higher utilization of hardware resources, and lower operational cost. Microsoft Exchange 2016 Server also offers closer integration with Office 365, support for Microsoft Windows Server 2016, higher throughput, enhanced data loss protection (DLP), and better recoverability, more extensive support for Apple iOS and Android smart phones and tablets, full web-based management, and a more functional Outlook web client. Read more about Progent's MS Exchange 2016 Server consulting.
MS Exchange 2013 Consulting Services
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange 2010 and introduces important new features plus a redesigned architecture. These enhancements affect key facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Exchange Server 2013. Find out more details concerning Progent's MS Exchange 2013 support services.
Microsoft Exchange Server 2010 delivered breakthrough technology for high-availability, secure, integrated communications. Compared to Exchange 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 is less expensive to install and support, easier to manage and expand, more comprehensive in features, faster, less vulnerable to hardware failure, more extensive in its support for mobile workers, and better equipped to protect business data and resist malicious attacks. Find out more details about Progent's MS Exchange 2010 support services.
MS Exchange 2007 Server Consulting
Exchange 2007 is engineered to address the challenges of protection, ubiquitous connectivity, efficiency, and reliability. Exchange Server 2007 offers designed-in resilience that enables enterprise-class availability to keep your messaging environment operating smoothly, defend against spam and viruses, and enable your business to adhere to government and industry standards. Read more details concerning Progent's MS Exchange 2007 consulting services.
Exchange Server 2003 Consulting
Exchange Server 2003 offers a dependable, expandable, and easy-to-manage platform with round-the-clock messaging and group support plus reasonable cost of ownership. Exchange Server 2003 continues to be widely used because it enables a broad selection of collaborative activities, including group scheduling utilities, discussion groups, and team folders, and also allows access to information across physical, logical, and protocol boundaries with functions such as Instant Messaging, low latency communication, and multimedia support. Though Microsoft has withdrawn support for this older platform, Microsoft Exchange Server 2003 is nevertheless one of the most popular versions of the Exchange product line. Progent's engineers can assist you to support your current Exchange 2003 environment or migrate to a more advanced version of Microsoft Exchange. Learn additional information concerning Progent's Exchange 2003 Server consulting services.
MS Exchange 2K Consulting
Unlike Microsoft Exchange 5.5, which has its built-in directory, Microsoft Exchange 2K utilizes MS Active Directory, providing a greatly management and protection model. Exchange Server 2000 still has a sizeable user base although Microsoft has terminated support for the product. Progent's seasoned messaging professionals have a decade of experience supporting Exchange 2000 and can assist your company to maintain your existing Microsoft Exchange 2000 installation or explain the business advantages of more recent releases of Exchange and help you to migrate efficiently to a newer incarnation of the world's most popular email technology. Learn more information about Progent's Microsoft Exchange Server 2000 support.
Hosting Support for MS Exchange Server
Progent's Hosting and Management Services for Exchange Server offer smaller organizations with limited IT budgets and little spare management bandwidth a safe, economical, and low-stress alternative for deploying Exchange by delivering the reliability of a world-class data center and the skill of Progent's Microsoft-certified group of support engineers. Find out additional information about how Progent's Hosting Services for Exchange can cut IT expenses and executive stress and enhance email fault tolerance, security, and recoverability.
MS Exchange 2016 Server Migration Planning and Support
Progent can help you with all stages of your MS Exchange 2016 upgrade including planning, testing, mailbox migration, client remediation and training. Progent's consultants can assist you to evaluate the strategic benefits of deploying Exchange 2016, design and carry out an efficient migration, and deliver as-needed troubleshooting. Progent can assist your business to create an Exchange Server 2016 environment that utilizes local and/or cloud resources. Find out more about ways that Progent's Exchange 2016 Server migration consulting services can help your organization to upgrade cost-effectively from your current Exchange solution to Microsoft Exchange 2016.
Exchange 2013 Migration Support
Exchange 2013 includes important improvements to Exchange 2010 Server and introduces powerful new capabilities plus a simpler design. Progent's consultants can help your business to migrate to Microsoft Exchange 2013 Server while retaining as much as feasible of your current resources. Progent's consultants can also assist your business to configure Microsoft Exchange Server 2013 with Lync 2013, SharePoint 2013, and Office desktop or Office 365 for enhanced collaboration support and enterprise search features. Learn how Progent's Microsoft Exchange 2013 upgrade consultants can ensure that you upgrade efficiently to Exchange 2013 for local, cloud, or mixed deployments.
MS Exchange 2010 Migration Support
Progent can provide expert help for each phase of your Exchange 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project design and documentation, cost estimates of all new software and hardware needed, recommended vendor sourcing, system testing at client location or at Progent's testing lab, managing temporary coexistence of MS Exchange 2010 Server and Exchange 2003 or 2007, deployment the production system, deactivating the previous system, and webinar training for client's IT staff and users. Learn more details about ways that Progent's Microsoft Exchange Server 2010 Migration Support can assist your organization to upgrade affordably and productively from your legacy Exchange system to Exchange Server 2010
Spam Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption platform that uses the technology of leading data security companies to provide centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Protection.
Planning and Deployment Support for Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer online and onsite expertise for companies of all sizes to assess the costs/benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.
Get in Touch with Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your Alaska IT organization is in need if an Exchange Server consulting professional, contact Progent at 800-993-9400 or refer to Contact Progent.
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and administration, network design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and post-migration consulting support.
SQL Server 2014 includes major improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services including system design, deployment, management, troubleshooting, and software development expertise to help businesses of any size to realize fast return from their SQL Server 2014 deployment.
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, works with popular smart phones and tablets, permits one-time sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to address the many technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the return on your investment in this powerful product.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Remote continuous monitoring, automated alarms, and actionable reports are vital to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical service packages designed to help you to identify and resolve a an array of IT network problems before they get big enough to impact your business.
Progent can help your business to design and execute an efficient migration from a UNIX-powered IT environment to a network based on Windows and capable of running Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you guard your data and minimize business disruption by designing an efficient migration plan that protects your current assets in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing environment, transition planning and testing, Microsoft Exchange migration expertise, data and application software porting, and server and storage system migration and consolidation.
Progent provide businesses of all sizes world-class network remote or onsite consulting for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco qualified IT consulting experts also offer security consulting for companies varying in size from the small office to the worldwide enterprise.
Progent's pricing model is to bill for phone support and on-site visits by the minute. As a result, you are invoiced just for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-site service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and asks no retainer for support services provided during regular business hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for fast solutions so you will not be tempted to permit simple problems to stay unaddressed.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progent's Microsoft consultants offer in-depth support in deploying, operating and troubleshooting any edition of Project Server and can provide a broad range of affordable online support services based on proven best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Services offered by Progent include system planning, software configuration and migration, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Progent provided a wireless integration solution that enabled a school to increase productivity and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even longer ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it provided protection against local interference.
If your company runs a Sun Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire organization in a wide range of security areas including security management practices, security architecture and models, access management products and methodology, software development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that network security managers are expected to possess. These accreditations offer executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to offer effective security support and consulting services.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive protection for key workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, deploy, administer, and repair a multi-site backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional expertise to help you through challenging issues or deliver end-to-end project management or co-management support to help you complete your SCDPM 2016 initiative on time and on budget.
Progent's Microsoft and Cisco qualified network engineers can provide expert help with a broad array of products and technologies and can provide that expertise by phone nationwide or onsite in select cities throughout the United States and anywhere in Northern California. Progent offers remote support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISSP-qualified security engineers to handle complex security planning and problem solving. Progent has provided remote network support to businesses in all 50 states in the U.S.
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key applications by providing unified, cross-platform tracking of IT infrastructure installed across local systems and private and public clouds. Progent's SCOM consulting group offers world-class remote and onsite expertise to help businesses of any size to design, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to Operations Manager 2016 from older releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's seasoned solution designers and software developers can assist your company to build enhancements to Microsoft Dynamics GP/Great Plains that support the special needs of your business while retaining the advantages of seamless Windows integration. Progent can also provide help with a variety of development tools that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
With Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full advantages of bringing intelligence to their networks. Cisco's Catalyst switch product line makes it possible to enable features to make your network infrastructure highly available to handle time-critical needs, expandable to facilitate future growth, safe enough to protect restricted data, and capable of prioritizing and controlling traffic flows to streamline system performance. Progent's CCIE and CCNP certified consultants can help you pick out and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISA certified security consultants can help you develop a strategic protection plan and configure Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting features that allow you to track all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that let you understand your business more thoroughly, turning uncooked data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer specialized line-of-business application development and web commerce solutions that work seamlessly with Dynamics GP.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to evolve with your changing business needs. Progentís Cisco-qualified network experts support Ciscoís complete line of products aimed at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.
Implementation for Microsoft Exchange Server 2013 in Ted Stevens Airport Anchorage ANC Support Group Email Bayesian Analysis Services Services
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
For large businesses, Progent can supplement in-house IT staffs by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or global businesses with branch offices in Northern California, Progent can act as a seamless local extension of enterprise network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project planning, and world-class support for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and technicians to help with a campus move or branch move, or a network designer to help with building or using an Internet Data Center or co-location site.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues.
Progent provided a wireless integration environment that enabled a school to improve efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided protection against outside interference.
Progent's Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides quick return on investment and enables better business outcomes. Progent can assist your company to interface Office or Office 365 applications with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to fix compatibility problems between various releases of Microsoft Office and can provide live online instruction to individuals or teams.
Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact key facets of IT such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange 2013.
Progent provides technical services for mid-size businesses with 100 to 250 system users. The mid-size company or work group has typically been an underserved part of the market for IT consulting services. The overhead and service delivery models of major third-party support firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network support expenses of an SMB while offering the mid-size company with big-company service from professional, world-class experts knowledgeable in a wide array of small business technologies. If your mid-sized company or small business is searching for the quality of IT help appropriate by a mid-size organization without paying enterprise prices, you need Progent.
Progent's Microsoft engineers offer in-depth expertise in deploying, managing and debugging any edition of Project Server and can deliver a wide range of cost-effective online consulting services following proven best practices to assist businesses of any size to get all the benefits of this leading platform. Support services offered by Progent include solution design, software configuration and migration, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of any size to plan, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly challenging problems, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform monitoring of physical and virtual infrastructure deployed across local datacenters and cloud environments. Progent's SCOM consulting team can provide world-class online and onsite expertise to assist organizations of any size to design, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance bottlenecks.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance issues.
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent provided a wireless networking solution that enabled a school to increase productivity and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting remote sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
Progent's pricing policy is to charge for online service and on-site visits by the minute. As a result, you are charged just for received services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent imposes no initialization fee and asks no monthly commitment for support services delivered during regular business hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick repairs so you won't be tempted to permit simple problems to fester.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated email components to lower capital expense and management hassle. You can configure Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a solution that makes sense for your business needs and budget, carry out an efficient migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.
Progent offers a variety of IT service bundles for small businesses. These IT outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of System Center Operations Manager 2007, a next-generation server and system management product that monitors the reliability, performance, and safety of your network and identifies potential problems before they can disrupt your system. With Progent's economically priced IT service packages, small businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Mid-sized companies can derive all the advantages of Microsoft Operations Manager and have fast access to Progentís Microsoft and Cisco certified network support experts. Thanks to Progent's affordably priced network support packages, medium-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online service. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide medium-size business networks world-class availability, security and performance.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Progent's Cisco-certified network engineers can show you how to use Cisco's management utilities along with a variety of specialized third-party applications to create a comprehensive network management strategy to keep your network operating smoothly, fully utilize limited resources, guard your data, revive rapidly from hardware breakdown or malicious attacks, and enable you to add or reassign valuable resources sensibly and affordably as your business evolves.