To get fast online help with network security issues, companies in Anchorage Alaska can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's remote support staff is ready to provide effective and low-cost help with security crises that threaten the viability of your network. Progent's accredited security engineers are certified to support environments powered by Windows, Linux, Apple macOS and OS X, Sun, and major derivatives of UNIX. Progent's wide selection of services addresses firewall configuration, email filtering and encryption, secure system design, and business continuity planning. Progent's support staff has been awarded the world's top security certifications including Certified Information Security Manager (CISM) and ISSAP.

Progent offers remote security help on a per-minute basis with no minimum minutes and no additional fees for sign-up or after hours support. By billing by the minute and by delivering world-class expertise, Progent's pricing model keeps expenses under control and eliminates situations where quick fixes result in big expenses.

We've Been Attacked: What Are We Supposed to Do?
Cybersecurity ConsultantsIf your business is currently faced with a security emergency, go to Progent's Emergency Online Network Help to find out how to get immediate aid. Progent has a team of seasoned network security specialists who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to guard against future exploits.

For businesses who have prepared beforehand for a security breech, the step-by-step post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a major security attack.

Overview of Security Support Services
Coordinating network protection and preparation for recovering vital information and systems after an attack demands an on-going effort involving a variety of tools and procedures. Progent's certified consultants can help your organization at whatever level in your attempt to protect your IT network, ranging from security evaluation to designing a comprehensive security strategy. Some areas covered by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Borne Attacks.

Planning and Building Secure Environments
Any business ought to have a carefully considered security strategy that includes both proactive and reactive elements. The pre-attack plan is a set of precautions that helps to minimize vulnerabilities. The post-attack plan specifies activities to assist security personnel to inventory the damage resulting from an attack, remediate the damage, record the event, and revive network activity as quickly as feasible. Progent can show you how to design security into your business processes. Progent can configure auditing software, create and execute a secure network infrastructure, and propose processes and policies that will optimize the safety of your information system. Progent's security professionals are ready to help you to set up a firewall, deploy protected online and mobile access to e-mail and information, and install an efficient virtual private network.

If you are looking for an affordable way for outsourcing your security administration, Progent's 24x7 Monitoring Options feature continual online server tracking and quick response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Recovery and Security Forensics
Progent has expertise in restoring networks and servers that have been compromised, are suspect, or have ceased to function following a security breach. Progent can show you how to determine the losses caused by the attack, return your company to normal business operations, and recover information lost as a result of the breach. Progent's security specialists can also oversee a thorough forensic analysis by going over activity logs and utilizing a variety of proven forensics techniques. Progent's experience with security issues minimizes your off-air time and permits Progent to propose effective ways to prevent or contain future assaults.

Ransomware Removal and Recovery Services
Progent offers the services of seasoned ransomware recovery consultants with the skills to rebuild an IT network compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware cleanup and restoration services.

Work-from-Home Security Solutions
Work-from-Home (WFH) staff members typically utilize their own devices and often work in a poorly secured physical space. This situation multiplies their vulnerability to malware attacks and calls for careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the creation of security policies based on leading practices. Progent's seasoned group of Work-from-home support consultants can help you to design, implement and maintain an effective cybersecurity solution that protects critical IT assets in networks that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving IT network. Besides maximizing the security and functionality of your IT network, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic projects and activities that derive maximum business value from your information network. Read more about Progent's patch management support services.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior analysis tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and fast recovery of critical files/folders, applications, system images, and virtual machines. ProSight DPS helps your business recover from data loss caused by hardware breakdown, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed services available in the ProSight ProSight Data Protection selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and give your password you are asked to verify your identity via a device that only you possess and that uses a separate network channel. A broad range of devices can be utilized as this added means of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate several verification devices. For more information about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's veteran consultants can provide unique specialized help in vital areas of IT security including:

Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to identify potential security gaps. Progent has broad skills with these and similar tools and can assist you to analyze assessment reports and react efficiently. Progent's security engineers also provide web application validation and can perform expert evaluation of corporate-wide security to assess your company's compliance with important global security specifications including FISMA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless security including in-place wireless equipment plus portable handsets. Find out additional details about Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's entire family of protection and VPN solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn additional details concerning Cisco Protection, Virtual Private Network and Wireless Support.

Other Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a wide array of network security solutions from Microsoft and Cisco, Progent can provide companies of any size advanced consulting for security products from other popular firewall and Virtual Private Network suppliers. Progent's consultants can provide:

Stealth Intrusion Checking Services
Unannounced penetration testing is a key method for helping companies to determine how vulnerable their IT systems are to potential threats by testing how well network security policies and mechanisms hold up to planned but unpublicized penetration efforts launched by seasoned security specialists utilizing advanced hacking techniques. Learn additional information concerning Progent's Penetration Testing Services.

CISM Security Consulting Expertise
CISM Experts for Anchorage AlaskaCertified Information Security Manager (CISM) identifies the core competencies and worldwide benchmarks of service that information security managers are expected to achieve. It provides business management the confidence that consultants who have earned their certification possess the background and knowledge to offer effective security management and engineering services. Progent can offer a CISM-certified expert to help your organization in key security disciplines such as data protection governance, risk management, data protection process control, and incident handling support.

Learn more information about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

CISSP Security Consulting Services
CISSP Premier System Security Engineers for Anchorage AlaskaProgent's CISSP consultants are security engineers who have earned CISSP status as a result of verified professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security architecture and models, access control methodology, applications development security, business processes security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Learn more details about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Anchorage AlaskaProgent's ISSAP Premier security consultants have been awarded ISSAP certification following thorough testing and extensive experience. field experience with information security design. ISSAP consultants have comprehensive knowledge of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.

Find out additional information about Progent's ISSAP Certified Protected IT Infrastructure Engineering Services.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering theory and processes in system development, review and evaluate system security designs according to security engineering leading practices, create cohesive system designs that include compliant cybersecurity features for all key system functions, define effective design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
Certified Information Systems Auditor (CISA) Experts for Anchorage AlaskaThe CISA credential is an important achievement that signifies mastery in IS security auditing. Accredited by ANSI, the CISA credential requires that consultants pass an exhaustive test overseen by the ISACA professional association. Progent offers the services of a CISA-Premier security audit consultant trained to assist companies in the areas of IS audit services, IT enforcement, systems and architecture lifecycle, IT support, safeguarding information assets, and business continuity preparedness.

Get additional details about Progent's CISA Professional Services.

CRISC-certified IT Risk Management Experts
CRISC Network Risk Experts for Anchorage AlaskaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and support information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist you to create and carry out a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified consultants for objectively assessing your IS control design and also with the expertise of Progent's CISM support professionals for defining company-wide security policies.

Get more details concerning Progent's CRISC Network Risk Management Support.

GIAC (Global Information Assurance Certification) Professional Services
Security Consultants with GIAC Certification for Anchorage AlaskaGIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of information technology security experts. GIAC's goal is to verify that an accredited security consultant possesses the skills appropriate to provide services in important categories of network, information, and application security. GIAC certifications are acknowledged by companies and institutions around the world including United States National Security Agency. Progent offers the assistance of GIAC certified security engineers for all of the network security capabilities covered within GIAC accreditation topics such as auditing perimeters, security incident response, traffic analysis, web application security, and SIEM solutions.

Read additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Support
If your organization is situated in Anchorage Alaska and you need cybersecurity consulting expertise, telephone Progent at 800-993-9400 or refer to Contact Progent.

Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.

Onsite IT Consulting
Progent locations in Alaska State

City Address Phone Link
Anchorage 721 Depot Drive
Anchorage, AK 99501
United States
(907) 308-2140 Anchorage Network Support Services




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    Microsoft Windows Server Update Services allows IT administrators to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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    Cisco offers an extensive array of routers that includes appliances designed to deliver the protection, bandwidth, and availability required by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

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    Progent's Jabber consultants offer online or on-premises support to help organizations of all sizes to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the technologies that make up building an end-to-end Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.

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    Progent's Cisco wireless VoIP phone configuration experts offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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    Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning consultants. Progent can also assist your business to design and execute a move to the Flexential data center by providing services like designing system architecture, recommending hardware components, system setup and testing, troubleshooting, setting up remote management, and training your IT staff.

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    By using virtual server technology, companies can run many virtual machines on a single physical server. Virtualization technology allows IT organizations to gain all the advantages of server segmentation, while avoiding the expense associated with purchasing additional server equipment. Virtual servers are also the critical technology behind private clouds, which provide major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing data protection, system availability, and disaster recovery. Other important server management options are server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can assist you with all aspects of server virtualization and management to allow your business to contain expenses and conserve time.

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    Progent provides nationwide urgent phone support and consulting services for companies who run Sun Solaris networks or whose IT systems include a combination of Solaris and Microsoft Windows products. Online IT help provides maximum leverage for your information technology dollar by extending client efficiency and limiting the hours charged for network analysis and repair. Advanced online access utilities and experienced service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the toughest network issues.

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    SQL Server 2014 includes major enhancements in key areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as system design, deployment, management, troubleshooting, and application development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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    Progent's Apple Mac networking engineers can assist you with a wide array of system infrastructure issues such as system architecture, off-site and mobile access, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless networking. For company networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the challenge of planning, integrating, and maintaining a system infrastructure that is robust, safe, efficient and aligned with your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that span local offices, data centers, and cloud resources.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small organizations to minimize network downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant network infrastructure, backup/restore systems, and transparent system maintenance. Progent's business continuity experts can help you to develop and validate a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location data centers.

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