Fast Remote Help for Anchorage Alaska Computer Systems
Fast Phone Technical Support for Anchorage NetworksFor organizations located in Anchorage Alaska, Progent offers online help for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in every state in the U.S. (Check out recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified network specialists to handle challenging networking issues, as well as the services of CISSP-accredited security consultants to help with advanced security architecture and diagnostic jobs.

Progent's online support experts provide excellent leverage due to the fact that they possess the practical experience and have access to the advanced tools required to solve most information system problems rapidly. This reduces immediate expenses because service calls use up minimal chargeable minutes. Online support also avoids the cost of dispatching an engineer to your office. Your company benefits even more in indirect expenses by reducing or eliminating system downtime and associated costs stemming from business disruption, upset clients, idle workers, and de-focused management. Progent's advanced remote technical support know-how is especially helpful in environments that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's billing policy for remote support is structured to leverage your network support investment. Progent bills by the minute for telephone-based assistance, so you pay exclusively for the services that you receive. In contrast to typical online service organizations, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute billing unit and simple policy for pricing do away with scenarios where fast solutions manage to turn into major invoices. Progent's penchant for solving problems efficiently means you saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined a set of optimized tools and proven processes that promote the maximum level of efficiency for online help and repair for information networks of any size. Progent's Technical Response Center can link to your company's computer system remotely without compromising network security.

Progent's advanced customer support reporting system includes detailed records describing all service that Progent's customers have been provided. Progent's authorized consultants have the benefit of the specifics of support delivered to every Progent client by any consultant. This database of issues and resolutions is organized as a readily retrievable proprietary database that permits Progent's remote support professionals to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's advanced accreditations and working relationships with key industry leaders such as Cisco and Microsoft open up additional extensive technical databases and permit fast response from vendors' in-house engineering staff so Progent's online service specialists can arrive at optimal solutions quickly.

Online technical support services available from Progent to businesses in Anchorage Alaska include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, fixed-price managed services intended to allow small and medium-size businesses to benefit from the same best-of-breed technology deployed by many of the world's top enterprises. Progent's ProSight line of outsourced network management services addresses all critical facets of modern networking such as email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a selection of subscription-based management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup operations and allow transparent backup and rapid recovery of important files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, user error, malicious insiders, or software glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information system. In addition to maximizing the protection and reliability of your computer network, Progent's patch management services free up time for your IT team to focus on more strategic initiatives and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices. Using 2FA, whenever you sign into a protected online account and give your password you are requested to confirm who you are on a unit that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized as this added means of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time reporting plug-ins created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like inconsistent support follow-up or machines with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver centralized management and world-class security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent consultant so that any looming issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your company's preparedness to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup environment that meets your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent offers the services of seasoned online consulting experts for contract IT programs. Billing rates for ongoing development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's background in these special areas of information technology enables customers to complete major initiatives economically and on schedule. Progent's special remote engineering services include:

  • Help Desk Call Center Services
    Progent's Call Center service options for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, co-managed Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution built around the leading PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center team of experienced network consultants provides your clients in Anchorage Alaska immediate access to an efficient support resource with substantial experience providing phone consulting and remote repair service for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Help Desk Call Center the reputation as a significant enabler of business productivity, and Progent's goal is to solve rather than just record IT problems.

  • Business Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Experts Team offers phone-based and in-depth consulting support and education in specific business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for popular Microsoft applications including CRM, Microsoft Project, Office Word, and Office Excel. To read additional information about Progent's consulting, customization, and training offerings, refer to Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts offer world-class remote and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center2, expand or tune an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver organizations in Anchorage Alaska remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can adapt SCOM to suit your business so your computer maintenance is proactive and automated. By exposing potential trouble spots before they result in crashes, system monitoring can head off inconvenient and expensive service crises. Progent can also use system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft systems, or systems that incorporate a mix of platforms.
How Your Anchorage Company Can Contact Progent's Online Service Professionals
To contact Progent about emergency remote help with Microsoft, macOS and OS X, or Linux environments, go to Progent's Urgent Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For companies and new ventures in Anchorage Alaska, Progent's online computer support engineers are ready to deliver expert and economical system help whenever your organization requires it. Over two decades of providing remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to refine remote connectivity technology to solve computer problems rapidly while avoiding the expense and lost productivity that comes with on-premises support visits.

Even if your Anchorage organization relies on a regular independent support technician or employs an in-house organization that can deal with common computer problems, Progent's Microsoft and Cisco certified consultants are available to offer an easy and transparent remote expansion of your local resources for situations when your regular service personnel either lack the bandwidth or the experience to address unexpected network crises or particularly complicated integration problems.

Benefits of Progent's IT Support for Businesses in Anchorage Alaska
Progent's remote technical help services enable your Anchorage business to have the benefits of on-call, enterprise-level network support without the cost of maintaining a full-time IT staff. Your information system will acquire added strategic value by being increasingly reliable, efficient, and protected. Advantages to your business include:

  • Seamless remote extension of your on-site IT resources
    With most offices in Anchorage Alaska, local computer service resources, whether consisting of outside consultants or a full-time IT staff, can handle typical network issues. However, major troubles may strike when local resources are overstretched or absent, and some trouble may involve IT products that is beyond the scope of your local support people. In these situations, Progent's online service professionals offer an easy, fast, and affordable solution to supplement your regular resources and to pass on valuable knowledge to increase your ability to deal with future issues locally.

  • Less Dependence on Individual Service Providers
    For network maintenance, smaller offices often rely on individual freelance service providers. While freelance consultants have smaller internal costs than larger consulting organizations and can afford to charge lower rates, they are occasionally overextended, making it difficult to respond rapidly to urgent situations. If a freelance consultant is occupied with another client, ill, on a trip, or in class, the lack of backup personnel may require your business to go without help during an emergency. As your network expands, system unavailability and trouble with critical applications become more expensive. The money you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent provides a ready source of backup support experts to make sure your network stays available.

  • Create a Solid Foundation for Seamless Expansion
    Businesses often begin with an information architecture created on a shoestring budget. Lacking a proper framework, slap-dash fixes often get piled on top of a weak foundation. As a company grows, stability and scalability issues can impede the success of the organization. Such badly designed environments require proper analysis, smart strategic planning, and wide technical knowledge to evolve to a system infrastructure able to provide the solid foundation to meet vital business requirements and facilitate downstream expansion.

  • Work with Solution Providers Instead of Technology Resellers
    Smaller companies require guidance and technical training to navigate through an increasingly complicated array of product options available for accelerating business success and improving productivity. Businesses hardly need a computer engineer who is attempting to earn a commission on a specific vendor's technology. IT consulting and product sales can result in a scenario where the recommended solution is built around a predetermined product rather than the true needs of a client. Progent avoids these conflicts of interest by selling only services rather than products. This enables Progent to match technical expertise with the best needs of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, depth of IT expertise, refined support software, and understanding of enterprise networking allow offices to avoid the limitations associated with exclusive reliance on smaller service firms, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Start Getting Online Technical Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, visit Immediate Network Support.



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    Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent offers several security service bundles designed to deliver larger enterprises an independent and comprehensive security evaluation from a group of certified security engineers. All Progent's network security assessment packages incorporate a suite of procedures including network scans from within and from beyond your company security perimeter, expert analysis of captured data by accredited security engineers, production of a paper documenting the results, plus an interactive high-level executive summary and an in-depth live outbrief for internal IT administrators.

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    Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses to incorporate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers fast ROI and enables improved business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between different releases of Office and offers customized online instruction to individual users and groups.

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    Progent can assist your business in all facets of your upgrade to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Progent's Microsoft and Cisco-certified network experts can help you to determine the value of Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your productivity, lowering the cost of equipment and service, simplifying management, and integrating your vital communications platforms.

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    Microsoft Mac Office allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for environments that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.

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    Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT system from attack by external and internal threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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    Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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    Progent's Cisco CCIE wireless network infrastructure experts can provide remote or on-premises integration and troubleshooting services to help you to plan, implement, upgrade, optimize, administer and debug Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific workplace layout, building structure, and anticipated network traffic.

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    Progent's UNIX platform support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient single source to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

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    Cisco's Small Business series of wireless access points are Linux-powered devices intended as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants offer remote or on-premises configuration and troubleshooting services to assist your organization to design, configure, update, tune, manage and debug Cisco Small Business Wi-Fi AP environments of any size or architecture.

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    Progent's wireless site survey and predictive modeling help you to design, implement and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off capability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.

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