Immediate Remote Support for Anchorage Alaska Networks
Fast Phone Help for Anchorage SystemsFor organizations located in Anchorage Alaska, Progent offers remote help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier professionals have delivered remote support to companies in every state in the U.S. (See recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking issues, plus the services of CISSP-certified security consultants to handle advanced security design and diagnostic jobs.

Progent's online support engineers provide exceptional leverage due to the fact that they have the practical experience and are equipped with the advanced tools necessary to resolve most information system issues quickly. Efficient support reduces immediate costs because solutions accumulate minimal billable minutes. Remote support also avoids the cost of sending a consultant to your office. Your organization saves even more with indirect costs by reducing or avoiding system downtime and associated costs due to business disruption, upset clients, unproductive workers, and distracted management. Progent's advanced online consulting experience is especially important for organizations that rely on public clouds for vital network infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.

Progent's pricing policy for remote support is structured to leverage your IT service investment. Progent bills per minute for telephone-based consulting, so you are billed only for the services that you actually get. Unlike many online support companies, Progent requires no initialization fee or minimum job duration. Progent's per-minute granularity and clean model for billing do away with scenarios where quick repairs somehow turn into large tabs. Progent's skill at solving technical issues efficiently means you saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an array of customized tools and proven processes which ensure the highest level of efficiency for remote consulting and troubleshooting for IT networks of all sizes. Progent's remote service group can access your network without violating system security.

Progent's powerful customer support database system includes detailed documentation of all support that Progent's customers have received. Progent's team engineers have the benefit of the specifics of assistance delivered to each client by every engineer. This database of problems and resolutions is stored as a conveniently retrievable support knowledge base that allows Progent's remote technical professionals to share their experiences company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's high-level certifications and working relationships with key technology companies such as Cisco and Microsoft make available other vast technical databases and allow quick access to vendors' in-house support staff so Progent's remote service specialists are able to determine the best solutions in the least time.

Online technical support services available from Progent to clients in Anchorage Alaska include:

ProSight Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based services intended to allow small and medium-size organizations to benefit from the same cutting-edge IT solutions used by many of the world's leading enterprises. The ProSight suite of outsourced network management services covers all key areas of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure management, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven solution for managing your network, server, and desktop devices by offering an environment for streamlining common tedious tasks. These include health checking, patch management, automated repairs, endpoint setup, backup and recovery, A/V protection, remote access, standard and custom scripts, asset inventory, endpoint status reporting, and troubleshooting support. When ProSight LAN Watch with NinjaOne RMM spots a serious incident, it transmits an alarm to your specified IT personnel and your assigned Progent technical consultant so that potential problems can be fixed before they interfere with your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, optimize and debug their networking appliances like switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding devices that require critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time and in-depth management reporting tools created to integrate with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as inconsistent support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service. ProSight DPS products manage and track your data backup operations and allow transparent backup and rapid recovery of vital files, apps, images, and VMs. ProSight DPS helps your business recover from data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application glitches. Managed backup services in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices. With 2FA, when you log into a protected online account and enter your password you are asked to confirm your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized for this added means of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Support: Outsourced and Co-managed IT Support Center Services
    Progent's Co-managed Help Desk Service provides a smooth supplement to your in-house network support organization. End user access to the Help Desk, provision of support, issue escalation, ticket generation and tracking, performance metrics, and management of the service database are consistent regardless of whether incidents are taken care of by your core network support group, by Progent's team, or both. Your business has unrestricted versatility to expand or shrink your share of IT support work as circumstances demand. Progent provides startup installation and onboarding of the professional services PSA software as well as workflow documentation, testing and training. To find out more about ProSight Co-Managed Support, refer to ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. Besides optimizing the protection and reliability of your IT environment, Progent's patch management services free up time for your in-house IT team to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with government and industry security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup environment that aligns with your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract IT programs. Billing rates for longer-term development or consulting projects are set according to the qualifications of the consultants required. Progent's background in these important areas of computer technology allows clients to complete critical projects economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center support programs for companies with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's shared Help Desk services allow your business to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on the top professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk staff of experienced information technology professionals gives your customers in Anchorage Alaska instant contact with a reliable network service group with substantial experience delivering telephone-based support and online diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's charter is to earn the Help Desk recognition as a solid enabler of company performance, and Progent's policy is to resolve and not merely annotate technical issues.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Experts staff provides remote advanced consulting support and training in specific business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also offers consulting, programming, and education for Microsoft applications such as Microsoft CRM, Office Project, Office Word, and Microsoft 365 Excel. For more information concerning Progent's expertise, customization, and education offerings, visit Progent's Business Application Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide advanced remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of Microsoft System Center2, expand or tune an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Anchorage Alaska online IT infrastructure monitoring and reporting by providing System Center Operations Manager expertise. Progent can adapt SCOM to suit your environment so your computer support is proactive and automated. By detecting possible issues before they expand into full-scale emergencies, proactive monitoring can minimize disruptive and costly information system crises. Progent can also utilize network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or networks that incorporate a combination of operating systems.
How Your Anchorage Business Can Contact Progent's Online Service Professionals
To contact Progent about urgent phone-based support with Microsoft, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or visit Contact Progent. For companies and startups in Anchorage Alaska, Progent's online computer support specialists can deliver professional and affordable system help whenever your business has to have it. Over 20 years of offering remote tech support has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop high-end troubleshooting skills and to fine tune online access tools to fix computer problems rapidly while eliminating the expense and lost time that comes with on-premises support visits.

Even if your Anchorage organization works with a regular freelance support technician or maintains an in-house organization that can handle typical network problems, Progent's Microsoft and Cisco certified engineers can provide a convenient and seamless virtual expansion of your local resources for situations when your regular IT support personnel either don't have the bandwidth or the experience to resolve unexpected system crises or especially challenging integration projects.

Benefits of Progent's IT Support for Businesses in Anchorage Alaska
Progent's remote technical help services enable your Anchorage organization to realize the advantages of timely, expert IT support without the expense of maintaining a full-time IT organization. Your network will acquire greater business worth by being more available, efficient, and protected. Benefits to your company include:

  • Seamless remote expansion of your local IT resources
    With most offices in Anchorage Alaska, local network support resources, whether made up of outside consultants or a full-time IT staff, can deal with the majority of technical problems. On the other hand, serious problems sometimes strike when your regular support personnel are overstretched or absent, and some trouble may stem from technology that is beyond the scope of your local support people. In these situations, Progent's online service experts offer a convenient, quick, and affordable way to supplement your local help and to convey useful information to increase your capability to resolve downstream problems locally.

  • Less Dependence on Freelance Consultants
    For IT support, smaller offices commonly rely on independent freelance consultants. While freelance consultants have smaller overhead than larger service firms and can often charge marginally less, they are occasionally overextended, making it difficult to respond quickly to urgent situations. If a freelance service provider is occupied with another client, ill, on vacation, or in class, the lack of fallback help may require your company to wait for assistance during an IT crisis. As your company expands, system downtime and trouble with vital applications are more costly. The money you thought you were saving on an independent can be consumed quickly by reduced productivity. Progent provides a dependable source of backup support experts to insure your network is always up and running.

  • Create a Solid Basis for Seamless Expansion
    Organizations typically start with an IT architecture implemented on a modest budget. Without a scalable infrastructure, band-aid repairs often get piled on top of a weak foundation. When a company grows, stability and expandability issues can impede the success of the organization. These badly designed environments need careful analysis, intelligent strategic planning, and broad-based technical expertise to evolve to a network architecture that can offer the stable foundation to handle current business requirements and facilitate future expansion.

  • Work with Solution Providers Rather Than Product Resellers
    Smaller businesses require guidance and technical training to negotiate an ever more complicated array of product alternatives available for accelerating business success and improving efficiency. These companies do not need a computer consultant who is trying to resell a specific vendor's products. Network support and product sales can lead to a scenario where the recommended solution is built around a profitable product instead of the true requirements of a business. Progent eliminates these dilemmas by offering just services rather than products. This enables Progent to match IT expertise with the best needs of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, range of IT experience, refined remote support software, and understanding of corporate IT allow businesses to escape the pitfalls of exclusive reliance on smaller consulting firms, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, at the forefront of network support, performing a broad range of technical projects for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert IT skills, but also a support engineer with proven methods for applying technical knowledge to repair real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for phone support and on-premises visits by the minute. As a result, you are invoiced just for delivered support. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for support services provided during normal working hours. Many support organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity avoids large bills for fast fixes so you won't be forced to permit minor problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent has little competition. Companies who utilize trusted freelance service providers or who employ in-house IT staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and efficient.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few IT service firms to offer 24x7 system tracking services based on Microsoft System Center Operations Manager. Microsoft Operations Manager causes your computer maintenance to be proactive instead of reactive. By anticipating possible issues before they result in downtime, network monitoring can keep your information network from painful and costly availability disruptions.
How Does My Business Start Receiving Online Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis tool built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its modular design you are able to purchase only the capability you currently require, with the option to expand users and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains support experts can show you how to deploy, configure and administer the current release of Microsoft Dynamics GP or upgrade smoothly from an earlier release.

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    Progent can help you to plan and implement an efficient transition from a UNIX-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you guard your information and reduce productivity discontinuity by designing an efficient transition strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of current infrastructure, transition planning and validation, MS Exchange migration support, data and application transition, and server and storage migration and consolidation.

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    Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect vital IT areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Exchange 2013.

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    If your business operates a UNIX or Linux environment or a multi-OS computer system, Progent's CISA and CISSP-certified security specialists can help your entire organization in a broad array of security topics such as security management practices, security design and models, connection management products and techniques, applications development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM and CISSP define the fundamental skills and international standards of performance that network security managers are required to master. These accreditations provide executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer effective security support and engineering services.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology by SentinelOne to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

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