Fast Online Help for Anchorage Alaska Information Networks
Fast Phone Technical Support for Anchorage NetworksFor organizations in Anchorage Alaska, Progent offers remote support for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in every state in the United States. (Check out recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-certified network specialists to help with challenging networking problems, as well as the services of CISSP-qualified cybersecurity experts to help with advanced security design and troubleshooting issues.

Progent's online technical support experts offer exceptional leverage due to the fact that they possess the practical background and have access to the advanced technology necessary to resolve most network issues quickly. This reduces immediate expenses since solutions require fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your office. Your company saves even more in indirect expenses by minimizing or eliminating system outages and related losses stemming from business disruption, disgruntled clients, idle employees, and de-focused management. Progent's extensive remote consulting expertise is especially helpful in environments that depend on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an alternative.

Progent's pricing model for online support is structured to leverage your IT service dollar. Progent bills by the minute for phone consulting, so you owe only for the support that you receive. Unlike typical remote service firms, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with scenarios where fast fixes somehow end up as substantial bills. Progent's penchant for handling problems quickly means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has fine tuned a collection of optimized tools and field-tested methodologies that promote the maximum degree of efficiency for remote engineering help and troubleshooting for IT systems of any size. Progent provides safe VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the experts of Progent's online support team to interface to your network without breaching network security.

Progent's sophisticated service reporting application maintains thorough histories describing all service that Progent's clients have been provided. Progent's authorized consultants have access to the records of all help rendered to every Progent client by any engineer. This database of issues and fixes is stored as a quickly retrievable proprietary knowledge base that permits Progent's online technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's extensive list of accreditations and working relationships with major technology companies such as Cisco and Microsoft open up additional vast technical knowledge bases and permit priority response from vendors' internal support staff so Progent's remote consulting specialists can determine the most efficient resolutions in the least time.

Remote support services available from Progent to companies in Anchorage Alaska include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a family of affordable, fixed-price managed services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions used by many of the industry's top corporations. The ProSight series of network monitoring and management services addresses all key aspects of information technology including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with legal and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup/restore technology vendors to create ProSight Data Protection Services, a selection of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your data backup processes and allow transparent backup and fast restoration of important files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss resulting from hardware breakdown, natural calamities, fire, cyber attacks like ransomware, human error, ill-intentioned insiders, or software glitches. Managed services available in the ProSight DPS product line include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these fully managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so all potential problems can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both versions also include a year of advanced remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup/recovery environment that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent can provide the services of seasoned online consulting professionals for special information technology programs. Billing charges for longer-term development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's experience with these special areas of computer technology allows customers to execute major projects economically and on time. Progent's special remote engineering services include:

  • Help Desk Call Center Expertise
    Progent's Call Center programs for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging problems.

    Progent's Call Center consulting expertise can guide you in creating an efficient new Help Desk Call Center or revamping your existing one, identifying or enhancing Call Center software to handle the special needs of your business, or providing temporary online staff to supplement your internal Help Desk Call Center resources to handle demanding situations such as software transitions, major upgrades, or rolling out new business software.

    Progent's Help Desk Call Center team of seasoned information technology experts offers your clients in Anchorage Alaska instant communication with a dependable technical support resource with extensive experience delivering phone support and online repair service for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Call Center the reputation as a major contributor to company productivity, and Progent's intent is to resolve instead of just annotate technical problems.

  • Business Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting staff provides online and in-depth consulting expertise and education in special business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver consulting expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, Office Project, Office 365 Word, and Office 365 Excel. To read more information about Progent's expertise, programming, and training services, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; seamless management of heterogeneous networks that include Linux, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Anchorage Alaska remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to suit your business so that your network maintenance is proactive rather than reactive. By uncovering potential problems before they evolve into network outages, system monitoring can ward off disruptive and expensive network failures. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft environments, or systems that incorporate a combination of platforms.
How Your Anchorage Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency online assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent. For companies and startups in Anchorage Alaska, Progent's online network support engineers can provide expert and cost-effective system help the moment your company needs it. Long experience offering online repair services has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting capability and to fine tune online connectivity tools to fix IT problems rapidly while eliminating the expense and lost productivity that comes with on-site service calls.

Even if your Anchorage business relies on a regular freelance support technician or employs an in-house organization that know how to deal with day-to-day network issues, Progentís Microsoft and Cisco certified engineers can offer a convenient and seamless virtual extension of your on-site resources in cases when your regular IT support personnel either lack the time or the knowledge to solve sudden network emergencies or particularly tough integration problems.

Benefits of Progent's IT Support for Businesses in Anchorage Alaska
Progent's online network troubleshooting services enable your Anchorage organization to realize the advantages of immediate, enterprise-grade IT support without the cost of maintaining an in-house IT staff. Your information system will derive added strategic worth by being increasingly available, productive, and protected. Benefits to your business include:

  • Seamless remote expansion of your local IT resources
    With most organizations in Anchorage Alaska, local network support providers, whether consisting of outside consultants or an internal maintenance staff, can resolve typical network problems. However, major troubles may spring up when your regular resources are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your usual support people. In these cases, Progent's online support experts give you a convenient, quick, and economical solution to augment your regular resources and to pass on valuable knowledge to improve your ability to deal with future problems in-house.

  • Reduced Dependence on Individual Service Providers
    For IT support, smaller offices commonly depend on individual freelance consultants. While independent consultants carry smaller overhead than big support firms and can afford to charge lower rates, they are occasionally stretched too thin, making it impossible to respond quickly to crisis situations. If an independent service provider is occupied with another customer, sick, on vacation, or in training, the lack of backup personnel may require your company to go without help during an IT crisis. As your network expands, system unavailability and problems with vital software become more expensive. The budget you thought you were conserving on an independent can be eaten up fast by reduced productivity. Progent provides an on-call source of reserve service expertise to make sure your IT system remains up and running.

  • Build a Solid Basis for Seamless Growth
    Businesses typically start with an information system implemented on a modest budget. Without a proper infrastructure, band-aid fixes often get piled on top of a weak foundation. As a network grows, stability and expandability problems can impede the productivity of the business. Such poorly built systems need careful assessment, intelligent long-term planning, and broad-based technical expertise to evolve to a network infrastructure able to deliver the solid foundation to handle current business requirements and facilitate downstream expansion.

  • Work with Problem Solvers Rather Than Technology Sellers
    Smaller businesses require guidance and technical training to navigate through an increasingly complicated array of product options capable of accelerating business success and enhancing productivity. Businesses hardly need a computer engineer who is motivated to earn a commission on a specific vendor's technology. Network consulting and product selling can lead to a situation where the proposed solution is designed around a predetermined technology instead of the genuine needs of a client. Progent eliminates these dilemmas by offering just services instead of products. This enables Progent to match technical expertise with the best needs of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of technical expertise, fine tuned remote support tools, and understanding of corporate IT enable companies to avoid the pitfalls associated with excessive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched in-house resources.

Progent adds value by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, at the front lines of network service, executing a wide variety of IT tasks for an extensive array of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This ensures that you get not just expert technical capability, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and in-person visits per minute. Consequently, you are billed exclusively for received support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity avoids large invoices for fast repairs so you will not be tempted to permit simple problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or local service firms who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every staff member to each client. The practice of detailing and organizing support records results in more efficient service and avoids a variety of common problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to offer round-the-clock remote monitoring services powered by Microsoft Operations Manager. Microsoft Operations Manager allows your network maintenance to be anticipatory instead of reactive. By revealing possible problems before they result in lost productivity, network monitoring can save your information network from stressful and costly availability disruptions.
How Does Our Company Start Receiving Online Computer Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.



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    Progent's application experts offer in-depth consulting, custom programming, integration help, and webinar classes for leading business applications covering key areas including ERP and MRP, general accounting, management analytics, web commerce application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting support remotely, Progent can help clients throughout the U.S. to save the lost productivity and expense related to travel and on-site visits without compromising the effectiveness of consulting services.

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    Progent's Microsoft-certified consulting engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick ROI by improving your workers' efficiency, cutting the expense of hardware and support, simplifying management, and consolidating your vital communications technologies.

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    Progentís Microsoft consultants provide small and medium size companies enterprise-level consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager is the new name for the change management platform previously known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to Systems Management Server including full automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can help you use SMS or System Center Configuration Manager economically for streamlined operating system and application installation, security patch control, software tracking, and software license reconciliation. Progent's consultants can also help you to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager.

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    Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and repairing SCOM solutions and offer companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to assist you to fix serious problems detected by SCOM 2012.

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    Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.

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    Progentís Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis tool based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the functions you currently require, with the ability to expand clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP consulting engineers can help you deploy, configure and administer the latest version of Microsoft Dynamics GP or migrate efficiently from an older version.

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    Progent's Microsoft certified Consultants offer several service programs to help mid-size and large organizations develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help companies analyze the numerous high-quality Help Desk application programs on the market and decide what packages may be too costly, lack critical functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk staff for special projects or to fill in for absent or incapacitated workers.

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    Progent's Microsoft-certified engineers can provide cost-effective online support and programming services to help you to plan, deploy, manage, and troubleshoot SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search engines, workflows, and other tools to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular office productivity programs like Office Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent can help you to plan and execute a smooth migration from a Sun Solaris-powered IT environment to a network powered by Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your information and minimize business discontinuity by developing an effective migration plan that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of current infrastructure, migration planning and testing, Microsoft Exchange migration support, data and application software porting, and server and mass storage migration and economization.

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  • Support and Integration Teleworkers Cloud Integration 24/7 Offsite Workforce Cloud Integration Information Technology Consulting
  • Support for IT Service Firms Professionals IT Services for Network Service Providers Online Technical Support

  • 24/7 SCCM 2012 Troubleshooting Remote Support
    Online Help SCCM 2012 Asset Inventory

    Progent can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management platform or help you to modify your current SCCM 2012 environment to support your evolving business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

  • Technical Consultant Windows, UNIX, Solaris Windows and UNIX Consultant

  • Altaro VM Backup Offsite Computer Consultants
    Altaro VM Backup Online Support

    Altaro VM Backup provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows CSV and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup.

  • Technical Support Firms BlackBerry BPS Anchorage Muldoon Mall BlackBerry BES Server Information Technology Consultants Anchorage
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  • Telecommuters Anchorage Assistance - Video Conferencing Technology Consulting Experts Anchorage At Home Workers Anchorage Consulting Experts - Video Conferencing Technology Assistance Anchorage, AK

  • Cisco CCIE Online Computer Network Consultant
    24-Hour Cisco CCIE Online Information Technology Consulting Firms

    Progent's Cisco CCIE network consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.

  • Teleworkers Anchorage Consulting - Connectivity Solutions Consulting and Support Services Anchorage Muldoon Mall Top Ranked Anchorage Offsite Workforce Set up Consulting Services Ted Stevens Airport Anchorage ANC, U.S.A.
  • Anchorage, Alaska Networking Companies
  • Teleworkers Anchorage Expertise - IP Voice Technology Consulting Experts Anchorage, AK Offsite Workforce Assistance in Anchorage - VoIP Systems Assistance
  • Top Computer Consulting 802.11x Wi-Fi Site Survey Remote Wireless Site Survey Professionals
  • Top Ransomware Removal and Data Restore Anchorage, America Ransomware Data Restore Anchorage Muldoon Mall
  • Top Rated Access to External Support Databases Consulting Services Company Access to External Support Databases Network Specialist
  • Troubleshooting Mac Office Microsoft PowerPoint for Mac Outsourcing
  • UNIX Consult Consultant Services Solaris
  • UNIX Consulting 24 Hour Sun Solaris Professionals
  • Virtual Help Desk Specialist MS Certified Technical Consultant Call Center Sharing

  • Catalyst Switch VSS Engineer
    Catalyst Switch Upgrade Setup and Support

    Progent's Cisco-certified CCIE experts can assist you to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current devices.

  • Windows 10 Compatibility Testing Remote Consulting Microsoft Windows 10 Migration Network Consulting
  • Windows 2003 Server IT Consultant Windows 2003 Server Network Consulting
  • Windows Applications on macOS Professionals Professionals Windows Desktop Simulation on macOS
  • Windows Server 2008 Active Directory Network Consulting Microsoft Windows Server 2008 R2 Specialist
  • Anchorage, AK Upgrade
  • Windows Server 2008 DirectAccess Support Services IT Consulting Windows Server 2008 R2
  • Windows Server 2019 Hybrid Integration Support Services Windows Server 2019 Technical Consultant
  • Windows Virtual Desktop for Apple Mac Online Technical Support After Hours Windows Virtual Desktop for Mac Computer Consulting
  • Work from Home Employees Consulting and Support Services nearby Anchorage - Cloud Solutions Consulting Services Ted Stevens Airport Anchorage ANC Anchorage Alaska Anchorage Work from Home Employees Cloud Integration Technology Consulting Services
  • client credential management Consultancy Engineers IT documentation management
  • domain management Consultant Services Engineer ProSight network asset documentation management
  • macOS Online Technology Professional Mac Phone-based Consultant Services
  • wireless VoIP phones and Meraki APs Support and Setup Remote Technical Support Meraki AP

  • Network Engineer Jabber and SIP gateway
    Jabber File Transfer Network Consulting

    Progent's Jabber consultants offer remote or onsite expertise to assist organizations of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.


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