Anchorage Consulting Expertise for Network Service Companies
Short-Term Support Staff Help
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Anchorage
Progent’s consulting support for IT service firms in Anchorage Alaska allows your company to provide your customers Progent's consulting and Help Desk Call Center support under your company's brand as a transparent augmentation of your in-house IT services team. This can put you on the fast track to add to your client base, fill out your service catalog, satisfy your clients, and improve your bottom line.
Progent’s nationwide roster of network experts, desktop integration and troubleshooting technicians, IT administrators, and cybersecurity consultants have worked as seamless extensions to the IT groups of some of the country's biggest IT service firms. Progent’s breadth and depth of technical knowledge allows you to broaden the capabilities of your IT service business, and Progent’s transparency helps you strengthen and protect your company's brand.
Progent is a network consulting company with two decades of background delivering online consulting services to small and mid-size companies. Progent is a Microsoft Partner and maintains one of the largest teams of Cisco CCIE network experts of any private IT services firm in the world. Progent has delivered online IT assistance and consulting to clients in every state in the country. (See recommendations from Progent's customers.)
Providing Progent's Services With Your Branding
Progent's reseller program for network service organizations features seamless resale to your customers of professional IT services. Progent invoices your firm directly and performs under your instructions to deliver your customers support services under your branding. In addition, Progent offers an affordable Off-hours Support Program for clients who need 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Providers
Ticketing is the enabling technology behind an effective service desk. But modern ticketing systems are not only costly to license and staff, but difficult to configure and manage. Smaller IT support firms do not have the required resources. Progent's Help Desk and ticketing solution offers IT service firms an affordable way to keep their company branding while providing their customers responsive desktop support backed by an advanced ticketing system and reinforced by rapid escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Firms
Progent's Help Desk and ticketing solution for IT support firms leverages Progent's investments in advanced ticketing software, a remote desktop support team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can set up communications with your current ticketing platform. The features offered with Progent's Service Desk and ticketing solution enable you to increase your support workload, the diversity of technical issues your company can take on, the locations you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT service firms include:
- Progent's online desktop support staff provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal service hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at additional cost.
- Optional onsite support in major metro areas is offered across the US at additional cost.
- You retain full control of your customers and invoicing.
- Your clients submit incident reports using your custom branded Internet portal, a toll-free phone number, or by directing an email to your assigned mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until resolution.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting for Network Service Providers
Progent's consulting for IT service firms allows you to act as a sole point of contact for practically all IT guidance and troubleshooting your clients may need. You can grow your team and core in-house competencies steadily without being forced to decline new business due to a gap in expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your internal support team, responding to your coordination, and bills your firm rather than your client.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in expenses.
- Extensive Reporting: Progent utilizes an advanced documentation platform to ensure that all services delivered are fully described. This allows your IT support organization to transfer account responsibilities to internal consultants once you have enough people and appropriate technical skills.
- Safely Expand Your Service Business: You can quickly and efficiently take on more opportunities beyond your core fields of expertise and serve new territories without the risks associated with increasing your head count too rapidly.
- Re-enforce Your Brand: You can solidify your mind share as a full-spectrum network service provider by offering more solutions to more clients under your own brand.
- Flesh Out Your IT Support Catalog: Progent can provide top-tier expertise in a broad range of technologies and can be a dependable resource for growing your IT service operations.
- Rapid Problem Escalation: With a large team of senior IT experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues can be handled promptly.
- Keep Your Customers Satisfied: Happy customers stick. By teaming with Progent, you can continue delivering solutions without ever requiring clients to look for help outside the fold.
- Online Technical Support Experts: For 20 years, Progent has delivered remote IT support from Call Center services to high-level consulting. Efficient online service saves money while delivering fast solutions.
- Top Industry Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Anchorage, Alaska Companies
Progent's seasoned team of certified consultants offers Anchorage, Alaska organizations a broad array of online technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory Design
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Consultants
- Cybersecurity Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Colo Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Development
- Virtualization Management
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- Smartphone Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense
- Data Backup/Restore Solutions
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Find Out More About Progent's Reseller Support for IT Service Providers in Anchorage, Alaska For additional information about Progent's consulting program for IT service organizations in Anchorage, Alaska, call 1-800-993-9400 or see Contact Progent.
An index of content::
Specialist SQL Server 2017 Mobile Reports
IT Consulting SQL Server 2017
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Small Business Upgrade
IT Consultant Small Office
Progent's Microsoft and Cisco premier network engineers offer expert help with a wide range of products and technologies and can deliver that assistance remotely nationwide or in person in major cities across the United States and anywhere in . Progent offers remote support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network problems, plus the support of CISA-accredited security engineers to handle complex security planning and troubleshooting. Progent has provided online troubleshooting to companies in every state in the United States.
Windows Server 2012 R2 Hyper-V Virtual Switch Remote Technical Support
Technology Consulting Services Windows 2012R2
Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, team, develop a corporate-wide security plan, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
ERP Development Firms
Largest Setup and Support Microsoft Dynamics AX
Besides offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your particular requirements. Progent's experts also can help you build and maintain a secure, robust network foundation to run your ERP, MRP and accounting solutions.
Mac and Windows On-site Technical Support
IT Services macOS and Windows integration
Progent's support experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to provide expert support to businesses that depend on these platforms to maintain their strategic advantage. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
24x7 Support Services Microsoft Exchange 2016 Upgrade Planning
Microsoft Exchange Server 2016 Upgrade Planning Consultant Services
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Windows Server Hyper-V 2016 Security and Compliance Support and Integration
Windows Server Hyper-V 2016 Shielded VMs Technology Consulting
Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, one of the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, train your IT management and technical support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
Microsoft Windows 7 Upgrade Designer
Network Consultant Windows 7 Security
Progent's Microsoft certified engineers can help your company to test
wireless controller Outsourcing
WLAN controller Integration Support
Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
CCDP Expert Certified ASA and PIX Firewalls Engineer
Network Consulting Adaptive Security Device Manager
Progent’s certified Cisco IT security consultants offer high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security gaps.
Extended Helpdesk Consultants
Help Desk Sharing Remote Support
Progent's Microsoft and Cisco certified Consultants offer three ways to help mid-size and large companies create an efficient and productive in-house Network Support Helpdesk. Progent's consulting services include ROI evaluation, process study and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help businesses analyze the various high-quality Help Desk software packages available and decide what packages may be too costly, miss key features, or align badly with your company's corporate culture. Progent also provides short-term staffing for businesses who need to reinforce their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.
Cisco Security Small Business IT Outsourcing Firm
Cisco Architecture Network Security Consultants
Progent's Cisco certified networking experts have extensive background helping ISPs to architect, implement, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity environments suitable for public networks.
Consulting Services Microsoft SUS
WSUS Consultancy
Microsoft WSUS allows IT managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Web Application Security Security Certification
Microsoft and Cisco Authorized Expert GIAC Cybersecurity Group
Global Information Assurance Certification was established in 1999 to certify the knowledge of network security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services addressed within GIAC certification such as evaluating infrastructure vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
wireless VoIP phone integration IT Consultants
wireless VoIP phone integration Onsite Technical Support
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, warehouse, health-care or other environments where IT management requires portable phones that provide more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Successful integration of Cisco's wireless IP phones usually demands that you configure and optimize numerous components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises support to help your organization create and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Largest Microsoft Firewall Remote Consulting
ISA Server Information Technology Consulting
Progent’s Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Open Now On-site Support Firepower Services
Online Consulting Firepower NGFW Firewalls
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and troubleshoot firewall environments built around ASA firewalls with Firepower Services.
Windows, UNIX, Solaris Technology Consulting
Windows and UNIX Specialists
Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with an easy single source to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
24/7/365 Meraki 802.11ax Access Point Upgrade Computer Engineer
Meraki Online Support Services
Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.
SQL Server 2019 High Availability Remote Technical Support
Network Engineer SQL Server 2019 R Services
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises access to experts in solution planning and deployment, application programming, SQL Server management, and cybersecurity.
Azure Stack integration Specialist
Azure and Android integration Professionals
Progent can help businesses of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the common mistakes small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android handhelds.
Systems Management Server Professional
Expert Microsoft Certified Systems Management Server 2003 Specialist
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and update services can lower cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that includes standards, processes and technologies to keep your IT network protected.
Cisco Experts Google Cloud hybrid cloud solutions Technology Professional
Google Cloud integration Consultancy
Progent offers affordable online and onsite consulting to help companies of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Office 365 Gmail migration Computer Engineer
Expert Microsoft Certified Hybrid Exchange Online and Exchange on-premises Remote Support Services
Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
WiFi Support and Help
Immediate Configuration 802.11ax Management
Progent’s Wireless Consulting Services provide a convenient, economical way for companies of any size to integrate, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft SQL Server Installation support
Applications Consultant SQL Server
Progent's Microsoft-certified SQL Server application developers and database administrators can provide online consulting to assist businesses of all sizes to create, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts offer help with any facet of the application life cycle in solutions that range from small office databases to VLDB applications and data warehousing.
SharePoint Server 2007 Outsourcing
24x7 Windows SharePoint 2007 Services Consultant Services
Progent's Microsoft-certified consultants can show you how to rationalize the economic case for implementing SharePoint 2007, consult with you on the appropriate edition of SharePoint Server for your application, provide configuration and deployment services, assist you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server 2007, develop a company-wide security plan that includes portal solutions, and deliver maintenance and Help Desk support.
CheckPoint FireWalls Cybersecurity Company
Check Point NGTP Security Services Network Consultants
Progent's Check Point Software firewall experts can help you design, configure, and manage firewall environments built around Check Point NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
wi-fi controller Network Consulting
Flex Series Wireless Controller Computer Consultants
Progent's certified wireless consultants can assist your organization to assess the advantages of adopting Catalyst Wi-Fi controllers to manage wireless networks of any scale. Progent can assist you to maintain and debug your existing wireless environment or help you design and implement a smooth migration from earlier generation wireless controllers to modern solutions.
Microsoft Dynamics NAV Applications Consultant
Microsoft Dynamics NAV Applications Consultants
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training classes customized to address your specific requirements. Progent's consultants also can help you build and maintain a secure, robust server and communications foundation to support your ERP, MRP and accounting applications.
Juniper Junos CLI Security Consultancy
After Hours Juniper Junos Network Consulting
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
System Center MOM Specialists
Server Monitoring Network Consultants
Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a degree of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical services created to help your company to identify and fix a most IT network problems before they can hurt productivity.
Microsoft Financial Software Support Outsourcing
Top Quality Dynamics GP/Great Plains Integration
Microsoft Dynamics GP/Great Plains allows you to grow and manage your business more efficiently by offering easy access to strategic data and a rapid ROI. Dynamics GP/Great Plains offers important business benefits such as its ability to extend the presence of your company, manage your accounting, computerize financial processes, unify procedures throughout your company, refine inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a robust, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Dynamics GP software.
Teleworker Helpdesk Services Network Consultants
Offsite Workers Helpdesk Services Computer Consultants
Progent can provide small and mid-size organizations overflow or fully outsourced Help Desk support services for at-home employees.
Hyper-V Virtual Server Specialists
24-Hour Microsoft Hyper-V Server Consolidation Consulting
Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-powered server virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your production software, assess your network and server infrastructure for smooth operation with virtualization technology, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to monitor and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, design and validate business continuity procedures that maximize network availability, and deliver continuing consulting and technical support including low-cost remote repair and turn-key Help Desk services.
After Hours VPN Routers Troubleshooting
Cisco Expert 2900 Router IT Consultant
Cisco has designed a full array of routers that includes appliances built to provide the protection, bandwidth, and reliability required by organizations from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
