Anchorage Expertise for Network Support Firms
Transparent Short-Term Support Staff Expansion
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Providers in Anchorage
Progent's consulting services for IT service firms in Anchorage Alaska enables your company to provide your customers Progent's consulting expertise and Help Desk support with your company's brand as a transparent extension of your regular IT support group. These services can help you add to your client base, expand your service portfolio, create happy clients, and improve your profits.
Progent's team of network infrastructure experts, PC support technicians, IT admins, and data security professionals have acted as seamless supplements to the IT groups of some of the world's largest IT service firms. Progent's breadth and depth of technical knowledge allows you to broaden the scope of your IT support business, and Progent's close integration with your support team helps you promote and preserve your branding.
Progent is a network consulting company with 20 years of background providing remote expertise to small and middle-size organizations. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco CCIE network experts of any independent computer services company in the world. Progent has provided remote technical assistance and consulting to customers in every state in the U.S. (Check out testimonials from Progent's clients.)
Using Progent's Support Services Under Your Own Brand
Progent's reseller program for network service organizations offers transparent resale to your customers of professional IT services. Progent invoices you directly and works under your direction to deliver your clients consulting and support services under your brand. Also, Progent offers an affordable Extended Hours Support Service for customers who need access to 24x7 support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are the enabling technology behind an effective service desk. But modern ticketing systems are not just expensive to license and staff, but also a hassle to configure and manage. Small or niche IT service companies seldom have the necessary resources. Progent's Call Center and ticketing solution gives IT support firms a practical way to retain their custom branding while delivering their clients world-class desktop support built around a best-of-breed ticketing platform and supplemented by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Call Center and ticketing solution for IT service companies leverages Progent's sizable investments in advanced ticketing technology, a remote desktop support staff, and a group of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can establish data interchange with your current ticketing system. The features available with Progent's Help Desk and ticketing program enable you to increase your physical and virtual support workload, the diversity of technical issues your firm can take on, the number of geographies you can service, and your hours of availability.
Important features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's remote desktop service team delivers Level 1 end user help with 1-hour SLA to begin work during standard work hours.
- Normal service hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is available at extra cost.
- Optional onsite support in major metro areas is available throughout the US at additional cost.
- You retain complete control of your clients and invoicing.
- Your customers enter requests through your custom branded Internet portal, a toll-free phone number, or by sending an email to your dedicated mailbox.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for IT service providers allows your support team to become a sole point of contact for virtually all technical expertise your customers may need. You can build your staff and strategic IT skills steadily without having to decline opportunities due to a gap in expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a transparent extension of your in-house support group, under your direction, and bills your firm instead of your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to minimize costs.
- Detailed Service Documentation: Progent uses an enterprise-class documentation platform to make sure all services delivered are thoroughly documented. This makes it easy for support group to shift account assignments to in-house consultants when you have sufficient staff and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can quickly and safely take on additional jobs beyond your core areas of excellence and serve additional territories without the risks associated with increasing your head count too rapidly.
- Re-enforce Your Brand: You can improve your mind share as a comprehensive network support firm by delivering more solutions to more clients using your own company name.
- Add to Your Services Portfolio: Progent can provide world-class support in a broad range of IT disciplines and can be a reliable resource for expanding your IT support operations.
- Rapid Escalation: With a sizable team of high-level IT experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 services so even the toughest issues get resolved fast.
- Make Your Customers Satisfied: Satisfied clients stick. By joining with Progent, you can keep making your customers successful without ever requiring clients to look for expertise from other support firms.
- Remote Support Experts: For two decades, Progent has provided online network support ranging from Help Desk services to advanced consulting. Effective remote service cuts costs while delivering fast solutions.
- Advanced Certifications: Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Anchorage, Alaska Companies
Progent's veteran team of certified engineers can provide Anchorage, Alaska companies a wide range of online consulting and debugging services. Areas of expertise covered under Progent's consulting program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Expertise
- Security and Compliance Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Rapid, Low-cost .NET Software Development.
- Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Integration
- iPhone Support
- Google Android Smartphone Integration
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Program for IT Service Organizations in Anchorage, Alaska For more details about Progent's reseller program for IT service firms in Anchorage, Alaska, call 1-800-993-9400 or see Contact Progent.
An index of content::
Contract Job Opportunities Compensation for Telecommuting Cisco Consulting
Top Quality Home Based Microsoft Consultant Job Opening
Our compensation model is based on revenue sharing, so similar to being an independent contractor, your earnings are entirely driven by your generated revenue. Certain Progent consultants focus on quality of life and choose to work at a more relaxed pace, using our self-determined calendar to follow personal enthusiasms like hiking, motorcycle racing, snow boarding, surfing, vacations, or spending free time with family and acquaintances. Others use the opportunity to earn big bucks through lots of work and long hours. Progent completely supports either side of the spectrum plus any point in the middle.
SQL Server 2008 Outsourcing
SQL Server 2008 IT Services
SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing company data and analytical programs in environments ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
24/7/365 SCVMM 2012 Templates Network Consultants
Urgent High Availability Consultants
Progent can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to upgrade from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.
Exchange Online Archiving IT Services
Hybrid Microsoft 365 solutions Outsourcing
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on time and within budget.
SentinelOne Singularity and Vigilance Reseller Technology Consulting
Consultants SentinelOne Endpoint Security
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
24-Hour Cybersecurity Bulletins Network Security Audit
24 Hour IT Security Alerts Cybersecurity Contractor
This page contains current information on cybersecurity threats, patches, and leading practices. Contact Progent if your organization needs help securing your system against the latest IT security threats.
Juniper SSG320M Router IT Services
Juniper SSG550M Router Testing
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Open Now SCOM 2012 Application Monitoring Professional
System Center Operations Manager Computer Consultant
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Windows Server 2019 Cybersecurity Computer Engineer
Windows Server 2019 Live Migration Remote Troubleshooting
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Top Quality Microsoft Solutions Framework Project Methodology Technology Providers
Access to External Support Databases Computer Specialist
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, at the front lines of IT support, performing a wide range of IT projects for an extensive mix of clients. Each Progent support professional shares a proven set of individual best practices that are incorporated into company-wide leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert IT capability, but also a support engineer with proven approaches for applying computer knowledge to resolve real-world IT problems quickly.
Top Quality Exchange 2013 EAC Technology Consulting Services
Exchange 2013 Migration Specialists
Exchange 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact vital areas like ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Exchange Server 2013.
DoubleTake Carbonite Replication Manager Online Consulting
DoubleTake Carbonite Software Backup Support and Setup
DoubleTake/Carbonite Software publishes a family of tools designed to provide small and midsize companies a range of cost-effective alternatives for replicating and recovering business-critical applications including Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve a high level of fault tolerance and disaster recovery capability at an affordable cost.
Open Now Engineer ProSight Phishing Protection
Malware Forensics Support
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against new threats.
Wi-Fi controllers patch management Consultancy
Firewall patch management Consulting
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iPhone and Office integration Remote Troubleshooting
24-Hour iPhone Citrix Online Consulting
Progent offers affordable online consulting to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your computing model. Progent can also provide online or onsite training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your information network.
Online Consulting Aironet 3700 Access Point
Cisco Expert On-site Support Aironet 2700 Access Point
Progent's Cisco certified wireless networking experts can provide affordable online and onsite support for both end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can help you to design and maintain Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
Firepower Services Professional
Cisco Firepower 9300 Series Firewalls Network Consultants
The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, administer and troubleshoot firewall solutions built around ASA 5500-X firewalls with Firepower Services.
Microsoft Windows 2008 R2 IT Services
Windows Server 2008 R2 Integration Services
Windows Server 2008 R2 features high levels of speed, security, availability, scalability, and versatility that improve productivity of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote consulting, technical support, and training services to help your company to design, implement, and manage Windows Server 2008 R2 in order to add significant strategic value to your network.
CRISC Risk and Information Systems Control Consult
Emergency CRISC Certified Risk and Information Systems Control Manager Specialist
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Windows 2000 Server Computer Consultant
Award Winning Windows Server 2000 Migration Consulting
Progent's certified Windows 2000 Server experts can provide network help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting services include system design, installation, documentation, on-site and off-site technical support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Professional domain management
ProSight domain expiration management Consulting Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it.
Remote Technical Support Aironet 1700 Access Point
Online Technical Support Aironet 1600 Access Point
Progent's certified wireless experts can help businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, density, expandability, security and ease of management required for transparent access between Wi-Fi and wired network infrastructure. Progent can provide efficient online and on-premises support for both end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
CCIE Certified IT Consulting ASA Firepower
Immediate Cisco Firepower AVC Support and Integration
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Network Consultant Data Protection Manager 2016 Backup and Recovery
Integration Services SCDPM 2016
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, implement, administer, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can assist you to migrate from an older version of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to resolve challenging issues or provide end-to-end project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and on budget.
24/7 Cisco and Microsoft Certified Illinois IT Consulting Company
Delaware Online Help
If your business does not need emergency remote support but you think you will require technical services with your network soon, you can save time and money and ensure that the right expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
Consultant Solaris with Windows
Solaris with Windows Consultant
Progent's UNIX family support experts provide small and mid-size businesses and software developers support for administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Windows 10 Upgrade Professional
Remote Support Windows 10 Training
Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and ongoing technical help.
Cisco Virtual Private Network Network Consultant
Integration VPN
Cisco's security and remote access products for small companies offer a comprehensive range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your business goals.
Microsoft Windows Server 2012 R2 Clusters Support and Integration
MCSE Expert Certified Microsoft Windows Server Failover Cluster Remote Consulting
Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the benefits of adopting Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to streamline the administration of failover clusters.
Monitoring and Reporting Network Consultant
Remote Monitoring and Reporting Professional
Progent offers a selection of network service bundles for small organizations. These IT outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of System Center Operations Manager, a state-of-the-art server and system support product that monitors the reliability, throughput, and security of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced network service packages, small organizations can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
ISA 2006 Firewall Services
Microsoft Certified Expert ISA 2006 Firewall Services
Microsoft ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for protecting the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft ISA Server engineers can help you plan, rationalize, test, implement, configure and manage the Standard or Enterprise edition of ISA Server 2006 on your network.
Solaris Remote Consultant Services
Sun Solaris Remote Technology Professional
Progent offers national online help and troubleshooting services for businesses that operate Solaris environments or whose IT systems include a combination of Solaris and Microsoft Windows products. Online network consulting provides optimum leverage for your information technology budget by preserving client efficiency and shortening the time billed for network repair services. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone support and online access. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security professionals to help with the most challenging network problems.
Consulting Services Microsoft Live Communications Server
Consultant Microsoft Live Communications Server
Microsoft Communications Server delivers IM and Real Presence as part of a scalable, world-class package featuring enhanced security, seamless compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated operational efficiencies, increased worker productivity, and stronger IP security. Microsoft Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth upgrade that will add business value to your information network
24 Hour Contract Programmer Azure and Dynamics GP
Microsoft Certified Azure integration Specialists
Progent can assist you with every stage of Azure cloud migration such as needs analysis, readiness evaluation, solution architecture, pilot testing, implementation, automated management, performance tuning, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN tunnels so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure services.
Consultant Work at Home Security
Network Consulting Work from Home Cybersecurity
Progent can help small and medium-size companies to configure endpoint security defense systems and provide response expertise required for telecommuters.
Lync Server 2013 Mobility Services Consulting Services
Lync Server 2013 Front End Pool Services
Progent's consultants can assist you to assess the benefits of Lync Server for your environment and can assist you to design and carry out a deployment of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft technologies.
DopplePaymer ransomware recovery Consultants
Hermes ransomware recovery Consultant Services
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
SCVMM 2012 and VMware Specialist
SCVMM 2012 NVGRE Gateway Specialists
Progent can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to migrate from an earlier edition of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM environment so you get maximum business value.
Biggest ProSight Patch Management Consulting Services
Configuration ProSight Patch Management
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact your business.
24 Hour Auditor VPN Security
Network Security Testing Firewall and VPN
Progent provides small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and select the right technologies from multiple suppliers to achieve your security objectives while staying within your budget restraints.
