In addition to providing rapid access to top-tier IT professionals and subject matter experts to help Anchorage, Alaska businesses with discrete IT problems or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services such as desktop support, network administration, and Help Desk call center services. Short-term staffing makes it possible for businesses to deal with expected or unexpected peaks in demand for IT personnel, which may be caused by scenarios such as company mergers, site relocation, technology migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover gaps caused by the absence of in-house IT personnel because of scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary supplemental staffing services give businesses the flexibility to react to increases in demand for network personnel without dealing with the expense and hassle that come with identifying and hiring appropriate technical personnel and without the burden of increasing your full-time head count.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned network professionals
  • Easy initiation, cessation, and resumption of services
  • Seamless extension of your full-time network support staff
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close relationship with a top-level, full-service resource for IT expertise
Progent's Co-managed Center Service
Progent's shared Call Center program is a proven flexible staff augmentation alternative that enables IT groups to share the work of Call Center support transparently between their full-time network staff and Progent's nationwide team of technical support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative support solution powered by the industry's leading shared PSA platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and onsite IT services for organizations of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Anchorage, Alaska Businesses
Progent's nationwide roster of certified consultants can deliver Anchorage, Alaska businesses a broad range of online consulting and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Anchorage, Alaska Companies
To learn more about Progent's temporary staff augmentation services for Anchorage, Alaska companies, call 800-993-9400 or visit Contact Progent.