Besides providing fast access to guidance from high-level network consultants and subject matter experts (SBEs) to help Anchorage, Alaska organizations to resolve discrete technical problems or strategic projects, Progent offers temporary staff augmentation to deliver more generalized services such as PC help, network administration, and Help Desk response. Short-term staffing can help businesses to respond to expected or unplanned surges in the need for network services, which may result from situations such as mergers and acquisitions, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also fill voids caused by the loss of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services offer organizations the versatility to react to increases in demand for IT personnel without being saddled with the costs and hassle that come with identifying and recruiting professional IT help and without the risk of increasing your permanent head count.
Key features of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Service
- Rapid availability of proven IT pros
- Simple engagement, termination, and resumption of services
- Transparent augmentation of your in-house network support staff
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Strong working relationship with a top-level, full-service resource for network expertise
Progent's co-managed Help Desk service is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk support transparently between their full-time network personnel and Progent's nationwide team of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Call Center service is a collaborative service solution powered by the leading group professional services tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and onsite IT expertise for organizations throughout the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Anchorage, Alaska Organizations
Progent's veteran roster of certified consultants can deliver Anchorage, Alaska companies a wide range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Anchorage, Alaska Businesses
To learn more about Progent's short-term staffing services for Anchorage, Alaska organizations, call 800-993-9400 or visit Contact Progent.