Besides offering rapid access to high-level network professionals and subject matter experts to assist Anchorage, Alaska companies with specific technical issues or strategic initiatives, Progent offers short-term supplemental staffing to deliver more broadly defined assistance like desktop help, network administration, and Call Center response. On-demand staffing can help businesses to respond to planned or surprise surges in the need for IT services, which may result from scenarios like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Temporary IT staff augmentation can also cover voids resulting from the absence of full-time IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's short-term staff augmentation services give businesses the ability to react to increases in demand for network personnel without being saddled with the expense and delays associated with reviewing and hiring appropriate technical personnel and without the burden of adding to your in-house staff size.

Key aspects of Progent's short-term staff augmentation services include:

  • Fast availability of proven network professionals
  • Simple initiation, termination, and resumption of services
  • Seamless augmentation of your full-time IT team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Close working relationship with a top-level, full-spectrum resource for IT support
Progent's Shared Help Desk Service
Progent's shared Help Desk Call Center program is a proven flexible staff augmentation option that enables IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their internal network staff and Progent's nationwide pool of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center service is a collaborative support solution based on by the leading shared professional services tool for managing, service requests, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite network expertise for organizations of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Anchorage, Alaska Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Anchorage, Alaska businesses a broad array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Anchorage, Alaska Businesses
To learn more about Progent's temporary supplemental staffing services for Anchorage, Alaska companies, call 800-993-9400 or visit Contact Progent.