Anchorage Specialists
IT Staff Augmentation for IT Support Teams
Besides offering fast contact with high-level IT professionals and subject matter experts (SBEs) to assist Anchorage, Alaska businesses with discrete technical issues or longer-term projects, Progent can provide temporary supplemental staffing to deliver more generalized services like desktop help, IT management, and Help Desk call center services. Short-term staffing makes it possible for businesses to respond to expected or unexpected peaks in demand for IT services, which may result from scenarios such as mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also fill voids caused by the loss of in-house IT personnel due to vacations, illness, termination, etc.
Benefits of Progent's Temporary IT Staffing Services Progent's short-term supplemental staffing services offer businesses the versatility to react to increases in demand for IT services without dealing with the expense and delays that come with identifying and hiring appropriate IT personnel and without the risk of increasing your in-house head count.
Important features of Progent's temporary staff augmentation services include:
- Fast access to proven network professionals
- Simple engagement, termination, and re-engagement of services
- Transparent augmentation of your full-time IT team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Strong relationship with a world-class, full-spectrum resource for IT expertise
Progent's co-managed Help Desk program is a proven flexible staff augmentation option that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's shared Call Center program is a joint service solution based on by the industry's leading group professional services (PSA) tool for managing, service requests, ticketing, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT services for businesses throughout the United States. Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Anchorage, Alaska Organizations
Progent's seasoned team of certified engineers can provide Anchorage, Alaska companies a broad array of remote consulting and troubleshooting services. Practice areas covered under Progent's reseller program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Integration
- Office 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Work from Home Support Services
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Cybersecurity Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Development
- Virtualization Management
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Management
- iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Short-Term IT Staffing for Anchorage, Alaska Businesses
To find out more details about Progent's temporary staff augmentation services for Anchorage, Alaska businesses, call
An index of content::
Spotlight and Outlook for Mac Outsourcing
Spotlight and Outlook for Mac Consulting Services
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send messages, search the GAL, import addresses, synchronize appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.
Support Colocation Center
Colo Remote Support
Colocation data centers allow companies to share world-class facilities for hosting computer equipment that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation strategy such as choosing and moving to a colocation site, designing system architecture, specifying required equipment, on-site and on-line maintenance, setting up remote system administration, and training your support personnel.
Midsize Company Small Business IT Consulting Group
Midsized Office Computer Network Service Company
Progent offers technical services for mid-size companies with 100 to 250 network clients. The medium size business or work group has traditionally been an underserved segment of the market for IT support expertise. The overhead and service delivery models of large outside service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT network whose complexity and sophistication are often comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and proactive server monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a wide array of midsized business network solutions. If your medium size organization or small business is looking for the quality of network support needed for a mid-size organization without paying enterprise prices, call Progent.
Solaris with Windows Consulting Services
IT Consultant Windows and Solaris
If your company runs a UNIX or Linux network or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can assist your entire organization in a broad array of security areas such as security administration practices, security architecture and models, connection management products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISA and CISM define the core skills and international standards of performance that network security professionals are required to master. These accreditations give executive management the confidence that those who have achieved their CISA or CISM qualification have demonstrated the background and theory to deliver world-class security support and engineering help.
Catalyst AP Management Consulting Services
Remote Catalyst 9120AX Access Point On-site Technical Support
Progent's Cisco Catalyst Wi-Fi 6 WAP consultants offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
SQL 2008 Analysis Services Consultant Services
Microsoft SQL 2008 Server Network Engineer
SQL Server 2008 delivers powerful, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise data and analytical applications on platforms ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
IT Consultant Systems Management Server
Network Consultants SMS Server Migration
Progent’s Microsoft certified experts offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software rapidly and reliably to appropriate users, reduce product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and resource tracking management including program and hardware inventory.
VPN Support Outsourcing
CCIE Certified IT Services VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s comprehensive family of hardware and software aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and tracking from a graphical Web interface.
ProSight Server and Desktop Management Computer Consultants
ProSight Windows Server Management Online Help
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt your business.
Android backup Support and Setup
Android and Outlook integration Support Services
Progent's seasoned group of IT consultants and application specialists have years of experience delivering online and on-premises assistance for businesses of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can be productive while on the go. Progent has the breadth of know-how to solve network problems that span numerous vendors and that represent a combination of older and up-to-date information technology. Progent offers affordable remote expertise to help you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and operate Android phones and tablets securely and productively.
Microsoft Windows Networking Consultancy Services
Consultancy Services Microsoft Office 2000
Progent imposes no initialization fee and asks no monthly commitment for services provided during regular business hours. Progent's small granularity does away with big invoices for fast repairs so you will not be tempted to allow simple problems to fester. .
24-7 Cisco and Microsoft Certified Experts New Mexico Computer Support Firms
Consulting Services Connecticut
Progent’s Technical Response Center offers national extended hours remote support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours phone help and online direct computer connection to isolate and resolve technical problems quickly and economically. The breadth of IT experience available from Progent's staff of nationwide support professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed. For urgent problems, the TRC tries to answer your request for support in less than one hour.
Aten IP9001 Engineer
Peppercon eRIC Engineer
Remote management cards give IT administrators full control of a server without the requirement for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a high-availability company network that includes remote management cards and Progent can use these remote management cards to deliver efficient off-site technical assistance. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Hybrid cloud solutions Consulting Services
24 Hour Hybrid cloud solutions Specialist
Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that combine local resources as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration services such as Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Network Management Small Business Computer Consultant
Network Architect Firms Cisco Network Management
Progent's Cisco-Premier network management engineers can show you how to run Cisco's network management tools along with a variety of powerful third-party products to build a comprehensive network management solution to keep your environment running reliably, conserve limited resources, protect your data, recover quickly from device breakdown or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your company evolves.
64-bit Upgrade Remote Troubleshooting
64-bit Processing Services
Progent’s Microsoft-certified consultants can assist you to update your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of migrating to 64-bit computing, design an affordable upgrade strategy that reduces business disruptions, and deliver economical, expert online support to assist your company to install 64-bit software and applications on your existing computers.
IT Outsourcing Model Article
IT Outsourcing Advantages Whitepaper
Progent’s IT outsourcing services provide economical network support for medium-size businesses. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing network support expenses to grow in a more linear and manageable manner than is feasible by amassing a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network architecture for your critical Windows-powered applications including Windows 2008, Exchange Server 2007, and SQL Server 2008.
Top Network Health Assessment Technology Professional
Network Health Audit Consultants
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner and safer Active Directory implementation. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, better compliance with information security regulations, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
Cybersecurity Security Evaluation Consultant Services
Information Risk Assessment Consultant
Progent offers special network security service bundles intended to provide larger enterprises an impartial and comprehensive network security evaluation from a team of premier security consultants. All Progent's network security assessment packages feature a collection of procedures like network scans from within and from beyond the company firewall, expert analysis of scanned data by certified security engineers, production of a paper documenting the findings, plus an interactive concise executive summary and an in-depth interactive outbrief for internal network administrators.
VMware ESX Server Consultants
VMware Private Cloud Professional
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and hybrid cloud environments that provide high uptime, data security, and disaster recovery.
Oracle DBA Services
Oracle Programming Companies
Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also can provide support for Streams replication tools and Oracle Database Resource Manage.
Small Business IT Consulting Firms Small Business
Small Office Onsite Technical Support
Progent offers organizations of all sizes enterprise-class network online or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
Consult Azure and iPhone integration
Microsoft Azure Virtual Machines Development Firms
Progent can assist you with any phase of Microsoft Azure integration such as needs analysis, readiness assessment, system architecture, pilot testing, deployment, automated administration, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure resources.
Consultants Windows Server Hyper-V 2016 Failover Clusters
Windows Hyper-V 2016 Private Cloud Online Technical Support
Hyper-V 2016 incorporates key features first designed for and proven on Azure, among the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade strategy, train your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.
CCNP Certified Support Outsourcing Nexus NX-OS
Nexus Switch Latency Professional
Cisco Nexus switches are engineered to provide the throughput, scale, availability, virtualization support, capacity, data protection and manageability needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to assist your business to create an efficient network architecture, set up pilot environments to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring, consolidate resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus products. Progent's consultants can also help your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus platforms.
Cisco Certified Experts Virtual Call Desk Professional
Cisco and Microsoft Certified Expert Remote Support Services Co-managed Heldesk
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are intended especially for small businesses who need fast access to a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
Largest Microsoft Expert SCSM 2016 Network Consulting
24-Hour System Center 2016 and Windows Server 2016 Configuration
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of System Center 2016, expand or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
SCCM 2016 Asset Management Online Troubleshooting
System Center 2016 Configuration Manager IT Consultants
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows safe self service, and offers a common point of control for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
MCSE Expert Certified Information Technology Consulting System Center 2016 and Exchange Online Integration
System Center 2016 Endpoint Protection IT Services
Progent has more than 10 years of background deploying, and supporting the key platforms included with System Center and can assist your organization to plan, configure, manage, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can assist your organization to upgrade to the latest version of Microsoft System Center from an earlier one or from another datacenter management solution to deliver the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Microsoft Firewall Troubleshooting
Microsoft ISA 2004 Server Online Support
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security solutions for information systems with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small company design and implement a configuration of ISA Server 2004 that supports your IT security needs without limiting your network.
ISA 2004 Server Network Engineer
ISA Server Online Help
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for information systems with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that meets your information protection requirements without restricting your network.
