Besides providing rapid access to guidance from top-tier network consultants and subject matter experts (SMEs) to help Anchorage, Alaska organizations to resolve specific technical issues or strategic projects, Progent offers temporary staffing to deliver more generalized services such as PC support, network administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with expected or unexpected surges in the need for IT services, which may result from scenarios like company mergers, site relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also fill gaps left by the absence of in-house staff members due to vacations, illness, resignation, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services give organizations the flexibility to respond to increases in demand for network personnel without dealing with the costs and hassle associated with reviewing and recruiting professional IT help and without the risk of adding to your permanent head count.

Important features of Progent's short-term staffing services include:

  • Fast availability of seasoned network professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless augmentation of your full-time IT staff
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Strong working relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff augmentation alternative that allows IT groups to share the work of Call Center support seamlessly between their in-house network staff and Progent's extensive team of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative service solution based on by the leading shared PSA tool for streamlining, service calls, generating tickets, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for businesses throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Anchorage, Alaska Companies
Progent's nationwide roster of certified consultants offers Anchorage, Alaska companies a wide array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Anchorage, Alaska Companies
To find out more about Progent's temporary staff augmentation services for Anchorage, Alaska businesses, call 800-993-9400 or visit Contact Progent.