Anchorage Consulting
Temporary IT Staffing for IT Support Groups
Besides offering rapid access to high-level IT professionals and subject matter experts to assist Anchorage, Alaska companies to resolve discrete IT problems or strategic initiatives, Progent can provide short-term staff augmentation to deal with more generalized assistance such as PC support, network management, and Call Center response. On-demand staffing can help organizations to respond to expected or unexpected increases in demand for IT personnel, which may result from scenarios like company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Temporary IT staff augmentation can also fill voids left by the absence of in-house staff members due to vacations, health issues, termination, etc.
Benefits of Progent's Temporary Staff Augmentation Program Progent's temporary staffing services give businesses the versatility to respond to surges in requirements for network personnel without dealing with the costs and hassle that come with vetting and hiring reliable technical personnel and without the risk of increasing your in-house staff size.
Key aspects of Progent's short-term staff augmentation services include:
- Rapid availability of reliable IT pros
- Simple engagement, termination, and resumption of services
- Transparent extension of your full-time IT team
- Comprehensive reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's co-managed Help Desk program is a proven on-going staff expansion option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive team of IT support experts. Working as a transparent extension of your full-time Call Center, Progent's shared Call Center service is a joint service solution powered by the leading shared PSA tool for managing, service calls, generating tickets, assigning responsibility, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite IT expertise for organizations of all sizes throughout the U.S. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Anchorage, Alaska Businesses
Progent's veteran team of certified consultants and technical experts can provide Anchorage, Alaska organizations a broad range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Design
- Office 365 Integration
- Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Expertise
- Cybersecurity Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Support
- Android Smartphone Management
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Anchorage, Alaska Organizations
To learn more details about Progent's short-term supplemental staffing services for Anchorage, Alaska companies, call
An index of content::
Microsoft Operations Manager Professionals
Microsoft System Center Operations Manager Technical Support
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting experts. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small and midsize business networks enterprise-class reliability, security and performance.
Small Business On-site and Remote Support
Small Business Small Office Network Consultant
Progent offers businesses of all sizes world-class network remote or on-premises consulting services for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.
Help Desk Sharing Support Services
Configuration Extended Help Desk
Progent's Network Helpdesk Outsourcing Services for PC desktop technical support are designed specifically for small organizations who need fast availability of a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
Android Wi-Fi Remote Consulting
Android remote access Technical Support
Progent's seasoned group of IT consultants and application experts have years of experience providing remote and onsite support for organizations of all sizes who want to incorporate Android phones into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve network issues that involve numerous vendors and that represent a mix of older and current information technology. Progent offers cost-effective online technical support to assist you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.
CIO Integration Services
Part-Time CIO Specialist
Progent can provide small companies with an information management expert who can function as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy sensible IT products to enhance business operations so they align better with your business goals. Your business can create and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.
Consulting Services Oracle 10g
Oracle PL/SQL Design Firm
Progent can provide affordable online access to an authorized Oracle DBA expert or an Oracle application developer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Microsoft System Center Operations Manager Integration Support
Remote Network Monitoring Configuration
Remote continuous network monitoring, proactive alarms, and periodic reports are vital to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent can provide a variety RMM solutions available as economical services created to help your company to identify and resolve a an array of IT network issues before they can hurt productivity.
Telecommuting IT Services
Top Ranked Teleworker Solutions Technical Support Services
Progent has two decades of experience assisting small and medium-size organizations to plan, deploy, optimize, administer, and debug computer networks that support an at-home workforce.
SharePoint Designer 2013 Online Consulting
Microsoft Certified SharePoint Server 2013 Remote Troubleshooting
Progent has been delivering SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in specific jobs associated with your SharePoint 2013 migration.
Specialists Internet Security and Acceleration Server
ISA 2004 Technology Consulting
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to design, deploy, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall security, performance and manageability that your company requires.
Consultants ASA 5540 Firewall
Cisco ASA 5500 IT Consulting
Progent's CCIE-certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
CCIE Expert Certified Specialist Cisco Mobility Express
After Hours Aironet 1700 Access Point Help and Support
Progent's Cisco-certified wireless consultants can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to provide the throughput, coverage, density, expandability, security and manageability needed for seamless access between wireless and wired networks. Progent offers affordable online and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
SQL Server 2017 Always Encrypted Online Consulting
SQL Server 2017 Database Migration Technology Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and carry out a smooth migration from your current SQL Server deployment to SQL Server 2017.
Specialist Clustering Windows Server 2008
Microsoft Windows Server 2008 Cluster Technical Support
The clustering feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and maintenance of server clusters that offer improved levels of system dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and deployment, improved cluster management, new cluster infrastructure for increased availability, better security and quorum structure, minimization of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of Windows clustering, design and implement a deployment, train your network support personnel to administer your failover clusters, provide ongoing consulting and support services, and create and validate a business continuity procedure.
Microsoft Project Server 2010 Support and Setup
MCSE Expert Certified Project Server Development Firm
Progent's Microsoft consultants offer advanced support in deploying, using and troubleshooting any edition of Project Server and can provide a wide range of cost-effective online support services based on industry best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Support services available from Progent include system design, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Microsoft Dynamics GP 2015 Custom Programming Specialists
Dynamics GP 2015 SmartList Designer Development Firms
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, works with popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this powerful platform.
SharePoint 2016 Federated Search Network Engineer
SharePoint Server 2016 Support and Integration
Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and troubleshooting support for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Exchange Server 2016 Migration Online Help
Microsoft Exchange Server 2016 Upgrade Onsite Technical Support
Progent can assist you in any and all phases of your upgrade to Exchange 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Lync Server 2013 Professional
Lync Server 2013 Back End Server Professional
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN calling. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants offer remote and onsite support to help your company to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Printer firmware patch management Consult
Services Network infrastructure patch management
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Consulting VMware VCDX
Open Now VMware Site Recovery Manager and NSX Engineer
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Technical Consultant Microsoft Dynamics GP ERP
Dynamics GP/Great Plains Features Support and Help
Dynamics GP/Great Plains allows you to expand and control your business better by delivering deep availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP offers major productivity benefits such as its ability to expand the reach of your company, manage your accounting, automate financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can help you set up and manage a reliable, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP consultants to help you derive the full benefits of your Microsoft Dynamics GP software.
Microsoft and Cisco Certified Expert Mid-size Company Network Administration
Midsized Business Engineer
Progent provides technical support for medium size companies who have 100 to 250 system users. The mid-size business or office has typically been an underserved segment of the market for IT support services. The cost structures and support access practices of large third-party support organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT network whose complexity and sophistication are often similar to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and proactive server monitoring, dramatically reduces the IT maintenance expenses of a small-medium business while providing the small organization with big-company service from certified, world-class experts knowledgeable in a broad array of midsized business technologies. If your medium size company or small business is searching for the quality of network support appropriate for a medium size office without paying big-company costs, contact Progent.
ASA Firewalls with Firepower Consultants
Support Cisco Firepower NGIPS
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern security features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Macintosh Classes
24x7 Entourage Class
Progent offers one-on-one education designed for individuals who wish to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for macOS and Mac OS X applications.
Virtual Server Technology Engineers
Specialist Server Consolidation
By using virtual server technology, companies are able to operate many virtual servers on one actual server. Virtual server technology enables companies to enjoy all the advantages of server isolation, but without the costs that goes with purchasing additional server equipment. Virtualization is the critical technology behind private clouds, which offer important advantages including lowering the costs of hardware, datacenter facilities, and administration while improving information security, network reliability, and disaster recovery. Other useful server management options are server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can help you in all aspects of server consolidation and management to allow your business to contain expenses and conserve time.
Consultants 64-bit Migration
64-bit Server Online Technical Support
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs which you want to keep plus the latest 64-bit editions of applications you plan to install.
Microsoft Office XP Engineers
Microsoft Office XP Network Architect
Progent’s IT outsourcing packages provide economical computer consulting for small businesses. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or creating a web-based business application, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting IT support expenses to grow in a more linear and controlled manner than is possible by building up a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system architecture for your vital applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Project Server Workflow Instruction
Microsoft Project Server 2010 Support and Help
Progent's Microsoft-certified engineers can provide advanced expertise in implementing, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide variety of affordable online support services following proven best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Support services offered by Progent include solution design, software configuration and migration, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized online training classes.
Virtual Call Desk Online Help
Co-managed Support Desk Support Outsourcing
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Consulting for IT Service Firms Consultant
24-Hour IT Services for Service Firms Remote Support Services
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts under your own brand as a seamless arm of your network services staff.
White Paper IT Outsourcing Model
IT Outsourcing White Paper
Progent’s IT outsourcing services offer budget-friendly computer consulting for mid-size corporations. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is possible by amassing a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust system architecture for your vital Windows-powered business software including Windows 2008, Microsoft Exchange Server, and SQL Server.
Support CIO
Support Part-Time CIO
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to enhance business processes so they align better with your business goals. Your business can develop and install a well conceived IT strategy without absorbing the cost of a full-time senior IT executive.
Immediate Computer Consultants UNIX with Windows
Remote Support Services Windows, UNIX, Solaris
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to help you create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Hyper-V 3.0 Server Consolidation Technical Support Services
24-7 Windows Server 2012 R2 Hyper-V Outsourcing
Progent's network professionals can help you evaluate the potential advantages of Hyper-V-based server virtualization for your company, perform test installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network architecture for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2008 and configuring Hyper-V, train your IT staff to track and administer Hyper-V, offer expert consulting support for enhancing the security of your virtual machines, design and test disaster recovery procedures that optimize system availability, and provide continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.
Professionals PowerPivot for Excel
SQL Server 2012 Monitoring Online Troubleshooting
Progent can provide the support of certified engineers as well as seasoned software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Online Support Services macOS Networking
macOS VoIP Network Consultants
Progent's Apple Mac networking engineers can help you with a broad array of system infrastructure issues including system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks built solely on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and maintaining a network architecture that is reliable, secure, productive and aligned with your business goals. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Online Office Access Training Networking Consultancy Services
24/7/365 Online Office Access Training Internet Networking Consultants
Progent's webinars provide small businesses the affordability, ease, and versatility of web-based learning plus the effective training techniques of seasoned teachers who employ advanced collaboration software to emulate live, interactive classrooms. Progent offers remote education for popular desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Dynamics business accounting and management solutions including Microsoft Dynamics GP; as well as additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
