Anchorage Consulting Services
Staffing for IT Service Organizations
Besides providing rapid access to high-level IT consultants and subject matter experts to help Anchorage, Alaska organizations with specific technical problems or longer-term initiatives, Progent can provide temporary staff augmentation to deliver more broadly defined services such as PC support, IT management, and Call Center services. On-demand staffing can help businesses to respond to anticipated or surprise peaks in demand for IT personnel, which may result from situations such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also fill gaps caused by the loss of full-time staff members due to scheduled vacations, illness, resignation, etc.
Advantages of Progent's Temporary IT Staffing Program Progent's short-term staff augmentation services offer organizations the versatility to respond to surges in demand for IT services without dealing with the expense and hassle associated with vetting and hiring appropriate technical help and without the risk of adding to your full-time staff size.
Key aspects of Progent's short-term staff augmentation services include:
- Rapid availability of seasoned IT professionals
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your in-house IT staff
- Full documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close working relationship with a world-class, full-spectrum source for network expertise
Progent's co-managed Call Center service is a specialized flexible staff augmentation alternative that allows IT groups to divide the work of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's extensive pool of IT support experts. Acting as a transparent extension of your full-time Help Desk, Progent's shared Call Center service is a joint support solution powered by the leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for businesses of all sizes throughout the United States. Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Anchorage, Alaska Companies
Progent's veteran team of certified engineers offers Anchorage, Alaska organizations a wide range of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's consulting program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- AD Design
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Teleworker Support
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Consultants
- Security and Compliance Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtualization Management
- Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- BYOD Management
- iPhone Integration
- Google Android Smartphone Integration
- Ransomware Recovery
- Backup/Restore Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Contact Progent for Short-Term IT Staffing for Anchorage, Alaska Businesses
To learn more about Progent's short-term supplemental staffing services for Anchorage, Alaska organizations, call
An index of content::
System Center Operations Manager Remote Troubleshooting
Microsoft Operations Manager Integration Support
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT consulting experts. With Progent's economically priced IT service packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small business information systems enterprise-class availability, protection and productivity.
Instruction Mac Office Word
After Hours Instruction Office PowerPoint for Mac
Progent offers onsite education customized for individuals who wish to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for Mac application software.
Best Microsoft Dynamics GP 2015 R2 Consulting Services
Dynamics GP 2015 SmartList Designer Coder
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, works with popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this powerful platform.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a system architect, programmer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.
Online Troubleshooting Windows, UNIX, Solaris
UNIX with Windows Consultants
If your company computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings feature network architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, online network help and troubleshooting, on-site technical support, and Helpdesk services.
Engineer Microsoft Office 2003
Computer Systems Consulting Microsoft Office 2003
Progent's pricing model is to bill for phone service and on-site help per minute. Consequently, you pay exclusively for delivered services. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for support services provided during regular business hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you will not be tempted to permit less critical problems to fester.
24x7 Technical Support Services Microsoft Proxy Server
Microsoft Experts Internet Security and Acceleration Server Support and Help
Progent's certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Endpoint Management Network Setup
Security Consulting Workspace ONE Endpoint Management
Progent's network engineers can assist your company to automate desktop change and update management by providing support for administration tools like Configuration Manager 2007, Systems Management Server, and WSUS.
Cisco Certified Amazon Marketplace Web Service integration Coding
Amazon MWS integration training Reports
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Fault-tolerant Clustered Servers Consulting Services
Largest Microsoft Certified High-Availability Clustered Servers Remote Technical Support
Progent offers Windows Cluster Server assistance to help your company utilize fault-tolerant server clusters that can deliver 24x7 operation. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By showing you how too create high availability clustered server environments around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows engineers make sure that your high availability clustered servers are set up to maximize the strategic advantage of your IT system.
Polycom Video Conferencing Consultant
Telepresence Support and Integration
Progent offers the support of a senior consultant with years of hands-on experience installing, managing, and upgrading video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT management group, your Internet Service Provider, and your video conferencing technology vendor to help your organization maximize the business value of your telepresence ecosystem.
Skype for Business and SQL Server Engineer
Skype for Business Mirrored Back End Servers Services
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support services to assist you to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Work from Cisco Certified Full-Time Job
24x7 Home Based Network Engineer Virtual Office Job
Progent is convinced that a carefully designed and implemented network can be a pivotal factor for accelerating a company's growth, and Progent applies this belief in our corporate system infrastructure. Progent has created a zero-downtime virtual office network that allows our in-house consultants and authorized contractors to deliver rapid and effective service, collaborate easily on complex projects, and gain from career and private maturity from being a member of an exciting business culture of self motivation and independence.
Specialist Microsoft Exchange Server 2016 Upgrade
Online Technical Support Microsoft Exchange Server 2016 Upgrade
Progent can help your business in any and all facets of your migration to Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Ubiquiti UniFi Controller software Consultant Services
Ubiquiti UniFi Switch Professionals
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances running throughout multiple venues with thousands of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help you to determine the benefits of UniFi products for your environment and assist you to plan, install, manage, and maintain your UniFi solution.
Windows Server 2008 Active Directory Support and Help
Windows 2008 R2 Setup and Support
Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile workers. Progent's network experts can provide cost-effective remote engineering, technical support, and training services to assist your company to design, execute, and maintain Windows Server 2008 R2 in order to add substantial business value to your network.
SharePoint IT Consulting
Integration Support SharePoint Server 2007
Progent’s Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or clients to connect to, manage, share and interact with useful data, documents, and software and to interact with other people. It enables quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to locate, download and re-use.
Microsoft Certified Expert SQL Server 2014 Capacity Planning IT Services
Emergency SQL Server 2014 Resource Governance Setup and Support
SQL Server 2014 includes major improvements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises consulting services that include planning, configuration, management, remediation, and application development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Top Rated Cisco SIP Infrastructure Solutions Network Engineer
Cisco CUBE and ASR Routers Integration Support
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and can provide cost-effective online or on-premises support to assist companies to migrate smoothly to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Specialist Microsoft Teams Migration
Teams Specialist
Progent can help you to plan a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Solaris with Windows Engineers
Windows and Solaris On-site Technical Support
If your office network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to integrate your computers into a unified environment that permits all your operating systems to run side by side for simple management, transparent dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services feature IT infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, on-site technical support, and Contact Center services.
VMware vRealize Automation vRA Consult
VMware vSphere Hypervisor Engineers
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
WSUS Consultant
Urgent WSUS Professional
Microsoft WSUS allows information technology managers to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your system environment.
Gentoo Linux Support Outsourcing
Debian Linux Consulting Services
Progent's Linux consulting experts provide small businesses and software developers help with managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you create and manage a protected and robust mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Cisco Firewall integration Information Technology Consulting
Firepower Specialist
Progent’s certified Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security holes.
Support Antivirus
Anti-Virus Setup and Support
E-Mail Guard is Progent's economical spam filtering and antivirus solution that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of email-borne assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and antivirus services that stop email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Engineer SharePoint Server 2007
Online Support Services SharePoint Server 2007
Progent’s Microsoft-certified experts offer businesses of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, teams and data. SharePoint offers a central spot for your employees or customers to access, manage, share and manipulate relevant data, files, and applications and to interact with one another. SharePoint allows quicker and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the latest release of SharePoint.
Project Management Test Lab Specialists
PXE evaluation Lab Consulting
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and establishing training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot systems, the lab reduces capital costs and technical risk while keeping vital IT projects on schedule.
Computer Outsourcing Consultants Microsoft Office 2000
24x7x365 Microsoft Windows Migration Support
Progent's pricing model is to bill for remote support and on-premises help per minute. Consequently, you owe exclusively for delivered services. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for support services provided during regular working hours. Many service firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with big bills for fast solutions so you won't be tempted to allow minor problems to fester.
Windows 7 Consultant Services
Engineer Windows 7 Upgrade
Progent's Microsoft certified consultants can provide remote and onsite consulting services to help your company to manage, maintain, and repair computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, online access, smartphone and tablet management, wireless configuration, and remote system monitoring.
SQL Server 2016 Development Computer Engineer
On-site Technical Support SQL Server 2016 Development
SQL Server 2016 introduces major enhancements in speed, capacity, security, uptime, mobile computing integration, and integrated BI. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to help organizations of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
24/7 Configuration Work from Home Data Protection
Remote Workers Data Protection Professionals
Progent can help small and mid-size companies to design, deploy, test and troubleshoot data protection solutions required for teleworkers.
Security Auditor Symantec
Compliance Auditor Firewall Security
Progent provides small and medium size companies expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a comprehensive security strategy and select the right technologies from multiple vendors to support your security objectives while staying within your budget limits.
Urgent Technical Support Services Nagios
IT Consultant Linux Network Monitoring
Nagios and MRTG are powerful, free monitoring utilities that operate with Linux and can be deployed to analyze UNIX networks, MS Windows systems, or multi-OS systems in which Linux and Windows run side by side. Nagios lets system managers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to graph the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's system monitoring experts can assist you to utilize both these tools to streamline and troubleshoot your system.
24/7 Expert Microsoft Certified TMG 2010 Security Auditing
Forefront Threat Management Gateway Cybersecurity Team
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet applications while supporting enhanced productivity by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and affordable combination of protection, productivity, and speed.
