Anchorage Remote Workforce Connectivity Consulting Partner
Help Desk Solutions Consulting
Enlarging your remote workforce can have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Anchorage company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide services ranging from as-needed guidance for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Anchorage, Alaska organizations to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
A fast, enterprise-wide transition to a from-home workforce, which might be driven by an epidemic or as an element of a disaster recovery plan, can overstretch even a high-performing internal Help Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or expand their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive team of remote technical support experts along with enterprise-class ticketing and follow-up technology to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 PC support from help requests to trouble ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to check or edit the status of their current trouble tickets, add information, and upload screen captures and attachments. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 support experts to resolve complex problems. For more information, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Augmentation Service enables your business to supplement your existing Support Desk team by splitting delivery of Help Desk Call Center services seamlessly between your in-house IT support organization and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's shared Support Desk service is based on a co-sourcing support solution based on the leading PSA platform for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and generating management reports. To find out how Progent's Help Desk Call Center Supplementation Services can help your company to deliver world-class desktop support to your at-home workforce, visit Progent's Call Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Anchorage, Alaska business, call
An index of content::
Solaris to Windows Upgrade Consultant
UNIX Upgrade Help
Progent can help you to design and execute a smooth transition from a Solaris-based information system to a network powered by MS Windows and suited for running Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your data and reduce productivity discontinuity by designing an effective migration strategy that preserves your existing assets in Solaris software and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of existing environment, transition strategy and testing, Exchange migration services, information and application software porting, and server and storage system transition and consolidation.
Citrix Essentials Consultants
Citrix StorageLink Professionals
Progent's Citrix-certified experts can help you to assess the business value of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and fault tolerance of your virtual network while reducing the cost of resources and support and simplifying management tasks.
Top Ranked CCDP Expert Certified Meraki WiFi 6 Access Point Upgrade Remote Consulting
Consultants Meraki MR62 Access Point
Progent's Meraki Wi-Fi AP experts offer remote and on-premises support services to help businesses of all sizes to plan, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi clients regardless of their location or computing device.
Windows Server 2022 upgrade Support and Help
24 Hour Microsoft Certified Expert Windows Server 2022 Live Migration Technical Support Services
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Barracuda Networks VPN Information Technology Consulting
Security Audit Services Barracuda Networks Email protection
Barracuda's affordable CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your complete enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to be your go-to source for network support, administration, education, and cybersecurity consulting.
scom 2016 data warehouse Remote Technical Support
scom 2016 Azure integration Network Consultants
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable uptime for critical workloads by providing unified, cross-platform monitoring of physical and virtual infrastructure installed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to help businesses of all sizes to plan, integrate, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
On-site Technical Support Exchange 2019 Integration
Help and Support Exchange 2019 Compliance
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Services ProSight Virtual Machine Hosting
Virtual Machine Hosting Professionals
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing solution that improves network availability and protection, reduces management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its software platforms and key application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual server configured and supported by Progent's computer service professionals.
Cybersecurity Organizations Juniper SSG520M Router
Urgent Firewall Network Install Juniper SSG5 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco IP phones Support Outsourcing
IT Consulting Cisco VoIP Phones and Cisco Unity
Progent's Cisco-certified IP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
24 Hour MCSE Expert Certified Dynamics GP Software IT Services
Dynamics GP Power BI Support and Setup
Progent's Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management tool based, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Dynamics GP line, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you can license only the capability you currently need, with the option to add clients and increase functionality in the future. Progent's Microsoft Dynamics GP Software support engineers can help you deploy, customize and manage Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.
Hornetsecurity Altaro 365 Total Backup Online Help
Hornetsecurity 365 Total Backup Computer Consultants
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Cisco Firewall Integration Consultant
Information Technology Consulting Firms Cisco Access Point
Progent can provide fast remote support from Cisco CCIE networking experts. Progent's CCIE engineers can connect to your environment via advanced remote diagnostic tools to provide fast and economical analysis and repair of urgent network issues.
Work at Home Endpoint Management Network Consultants
Offsite Workforce Endpoint Management Computer Consulting
Progent can assist small and mid-size businesses to install unified remote endpoint management and monitoring platforms for administering endpoint devices operated by teleworkers.
Email Polymorphic Virus Protection Consultant Services
Immediate Specialist Email Black Lists
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
IT Services for Network Service Providers Outsourcing
Consulting for IT Service Firms Setup and Support
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your IT services staff.
Avaddon ransomware recovery Specialist
LockBit ransomware recovery Technology Professional
Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
CCNP Certified Cisco Mobility Express Setup and Support
CCIE Certified Aironet Access Point Security Consulting Services
Progent's Cisco certified wireless networking consultants offer affordable online and on-premises help for both end-of-life and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to design and maintain wireless environments that include indoor and outside/industrial Aironet APs.
ISSAP Certified Testing
ISSAP Certified Cybersecurity Technology Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough testing and significant experience with network security design. ISSAP consultants possess comprehensive knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.
wireless IP phone configuration Help and Support
Best Consulting Services Meraki Access Point
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Cybersecurity Contractors Security Protection Bulletins
Security Threat Bulletins Security Firms
This page includes the latest updates on security threats, fixes, and leading practices. Call or email Progent if your organization needs help securing your system against the latest IT security threats.
24/7 Conti ransomware recovery Consultant Services
LockBit ransomware recovery Professional
Progent's proven ransomware recovery experts can assist you to restore an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Managed IT Services Consultants Integration Services
ProSight Network Management Outsourcing Consultants
Progent's ProSight family of managed IT services are intended to offer organizations who have small internal IT support teams with affordable access to world-class management tools and technical expertise. Benefits of the ProSight line of managed IT services include fixed IT management expenses, smart automation of routine administrative tasks, continual adoption of the latest technology, smooth migration from older systems to modern solutions, close alignment of information technology with business objectives, guidance from veteran IT consultants, and allowing management to focus on business issues rather than fast-evolving network technology.
Netwalker ransomware hot line Technology Professional
Open Now ransomware removal and restore Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
SBS Premium Add-on Information Technology Consulting
Microsoft Small Business Server Consulting
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products bundled with Small Business Server 2011 calls for a computer support expert with real-world background designing and integrating cohesive, comprehensive business network solutions. Progent's Small Business Server professionals have an average of more than a decade of background integrating business systems powered by Microsoft platforms. This expertise assures you success in installing, managing, and repairing IT environments that include the Microsoft Small Business Server suite of servers and applications.
Professionals Exchange 2013 Upgrade
Exchange 2013 Unified communications On-site Support
Microsoft Exchange 2013 includes major improvements to the capabilities of Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect key IT areas like ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Signature-based Virus Protection IT Consultants
ProSight Next Generation Endpoint Protection Online Support
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based AI tools from SentinelOne to defend endpoints as well as servers and VMs against familiar as well as new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
SQL Server 2019 Support Outsourcing
Setup and Support SQL Server 2019 High Availability
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to consulting experts in system planning and deployment, software development, SQL Server management, and cybersecurity.
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