Anchorage Remote Workforce Configuration Consulting Experts
Help Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce may have a significant impact on network architecture, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Anchorage organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services that go from on demand guidance for getting you past occasional technical roadblocks to full project management to help you carry out business-critical initiatives.
Progent can help Anchorage, Alaska organizations to succeed with any facet of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Help Desk Services for Teleworkers
A sudden, company-wide changeover to a teleworker business model, which might be driven by a pandemic or as part of a disaster recovery plan, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of online technical support experts combined with enterprise-class trouble ticketing and tracking software to provide an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC support from service requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to monitor or revise the status of their current trouble tickets, enter information, and upload screen captures and attachments. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical support charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to deal with complex problems. To learn more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Augmentation Service allows you to supplement your existing Help Desk Call Center team by sharing delivery of Call Desk support seamlessly between your regular support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's shared Call Desk service uses a co-sourcing support model utilizing the number one PSA tool for handling service requests and ticketing, assigning ownership, monitoring progress, and generating reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your business to provide best-in-class IT support to your teleworkers, visit Progent's Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Anchorage, Alaska business, phone
An index of content::
Windows Server 2022 Cybersecurity Online Support Services
Microsoft Windows Server 2022 Storage Replica Professional
Progent's certified Windows Server 2022 experts can help your company to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
SQL Server 2017 Express Technical Support
SQL Server 2017 Express Online Support
Progent's certified SQL Server 2017 consultants can assist your organization to plan and carry out a smooth migration from your current SQL Server databases and applications to SQL Server 2017.
System Center MOM Services
MOM 2007 Computer Consultants
Even if your company has a small network support group and a modest technology budget, your information system can still feature the same high availability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and hardware operating.
Firepower Management Center Network Consultants
24x7 ASA Firewall Specialist
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Auditing Email Content Filtering
Emergency Security Plan Intrusion Detection
For small and midsize organizations, computer security and compliance is too complicated to stay ahead of yet too dangerous to ignore. The largest biggest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It seems like there's nowhere to run. Progent makes it economical for small and midsize businesses to implement vital security projects effectively by providing the benefit of billable time to the closest minute with no minimum charge for remote support. You can have the help of a seasoned information expert to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security plan.
Network Consultant Windows PC Simulation on Apple macOS
Windows Emulation for macOS Professional
For companies with a combination of Apple Mac and Microsoft Windows desktops, there exist two popular solutions for running Windows-only software on an Apple Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Microsoft Windows-based PC to run Windows programs and share network resources. Virtual PC for Mac simulates Windows on a Mac system so you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can help you to manage these solutions for using Microsoft Windows applications on your Macs and can in addition help your company to evaluate and configure third-party products for Windows platform simulation.
Remote Consultant Dynamics GP Modifier
Consultant Dynamics GP eConnect
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to design reports that allow you to analyze your business more thoroughly, transforming raw information into valuable insights into your company and customers.
Microsoft Computer Consultants Windows Server 2019 Hyper-V
Windows Server 2019 Online Help
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Data Leakage Prevention Network Consultant
Applications Development Security Consultants
For small and midsize companies, network security and regulatory compliance can be excessively complex to stay ahead of but too risky to overlook. The largest largest enterprises have been breached, and the top cloud service providers have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it economical for small and midsize companies to implement vital IT security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum billing for online help. This means you can have access to a world-class information consultant to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security strategy.
Microsoft LCS Server Consultant Services
Microsoft LCS Server IM Help and Support
MS Communications Server provides IM and presence in a scalable, world-class package offering enhanced protection, transparent compatibility with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved business efficiencies, enhanced individual output, and better intellectual property security. Microsoft Office Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can assist your organization to evaluate the advantages of migrating to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add significant strategic value to your information network
Microsoft Expert Online Support Services Windows 11 Power Automate
Windows 11 MDT Consulting Services
Progent's Microsoft-certified Windows 11 experts can provide a range of services for Windows 11 such as cloud integration, mobile device management and synchronization, at-home workforce access, data and identity security, streamlined provisioning, and Call Center services.
SCOM Support
Top Quality SCOM Remote Support Services
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.
Immediate Shared Helpdesk Economics Help and Support
Emergency Call Center Sharing Economics Remote Troubleshooting
Progent's Help Desk Call Center outsourcing and co-sourcing services help businesses to save money and enhance productivity.
UNIX, Windows Specialists
Windows, UNIX, Solaris Network Consulting
If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier consultants can help your whole enterprise in a broad range of security areas including security management practices, security architecture and models, access management products and techniques, software development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISA and CISM stipulate the core skills and international standards of performance that network security professionals are required to master. These certification provide IT management the assurance that those who have achieved their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security management and consulting help.
Hybrid Microsoft 365 and Exchange Support and Help
Information Technology Consulting Microsoft 365 IDFix
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
ransomware cleanup and file restore Consultant
Consulting Services MongoLock ransomware recovery
Progent's experienced ransomware recovery experts can help your business to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Work from home Cisco Engineers Part-Time Job
Customer Documentation Consulting Contractor Jobs
Progent's productive atmosphere will allow you to become a more capable consultant by improving your information technology knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the top professional experts for you to operate with, offering a state-of-the-art system infrastructure, using proprietary software tools to enable the maximum quality of support, and by streamlining our business structures for finding and maintaining customers.
Technology Support Massachusetts
Michigan Computer Consulting Companies
If your organization does not require emergency online help but expects to require assistance with your network soon, you can save time and money and ensure that the appropriate IT skill will be available when you require it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Juniper SRX100 Router Firewall Setup
Remote Juniper SRX220 Router Network Consultants
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ransomware rebuild Specialists
Professionals Avaddon ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Support System Center 2016 and Operations Management Suite
System Center 2016 and Windows 10 Integration IT Consultant
Progent has over 20 years of background deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist you to plan, configure, support, and repair your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can help you to migrate to the latest edition of Microsoft System Center from a previous one or from another IT management platform to deliver the advantages of best-in-class deployment, automation, security, plus datacenter and critical application performance monitoring.
Juniper Junos Management Security Auditing
Juniper Junos Management Protection
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Consultancy Citrix Xen Hypervisor
Citrix Server Management Specialist
Progent's Citrix-certified consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.
Urgent Windows 2012R2 Computer Consultants
Windows Server 2012 R2 Technology Consulting
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, create an enterprise-wide security strategy, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Information Technology Consulting Small Company
Small Firm Setup and Support
If you have a company network with 10 to 50 network users, Progent's IT outsourcing services free your organization from dependence on an individual independent service provider while giving you affordable and reliable access to high-quality network expertise. By providing network consulting service when you need it, providing specialized knowledge for critical technologies, offering value-added services such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an economical solution for maximizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and maintain a robust and safe IT system and to benefit from fast access to the skilled consulting typically available only to enterprises who are able to afford a large in-house IT organization.
Remote Employees IP Voice Remote Technical Support
On-site Support At Home Employees IP Voice
Progent can help small and mid-size businesses to deploy IP voice platforms to provide their remote workforce the benefit of seamless access to the company phone infrastructure.
Contact Progent
Progent Phone Numbers
For small businesses considering Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Network Infrastructure Health Audit Consultants
Active Directory Audit Consultant
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer AD environment. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, better compliance with government and industry security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Largest Troubleshooting Microsoft 365 authentication
Microsoft 365 AD Connect Remote Support Services
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email infrastructure to reduce hardware costs and management hassle. You can use Exchange Online to host all your mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to assess the potential advantages of Exchange Online, design a solution that fits your business needs and IT budget, implement an efficient move from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and deliver as-needed consulting and technical support.
CRISC Risk and Information Systems Control Consultant Services
CRISC Certified Risk and Information Systems Control Auditor Consulting Services
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
24x7x365 Microsoft Operations Manager Case Study
MOM Example Application
Before Progent's MOM-based solution, network problems were approached reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address server problems before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can resolve incipient problems before customers are aware that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class reliability, security and productivity.
Virtual Office Job Computer Consultants
Microsoft MCSE Contractor Job
Progent is hiring a variety of on-staff workers including motivated Microsoft Certified Systems Engineers; system consultants with Cisco CCDP or CCIE certification; and specialists in advanced network design with backgrounds in mobile connectivity, wireless networking, non-stop environments, business continuity solutions, data preservation, and virtual servers. Progent is also looking for desktop support technicians, remote service professionals, and CISSP or CISA certified security professionals. We are also seeking veteran managers able to perform efficiently in our high-growth, virtual office model. Progent works with independent consultants who have in-depth expertise and hands-on experience in high-demand IT topics beyond our primary service focus. Progent's Experts Team includes freelance consultants who can provide consulting and programming support for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of popular operating systems such as Linux derivatives, Apple OS, or Sun, or offer world-class skills in technologies such as telecom, web site development, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by Progent coordinate with our staff consultants to provide end-to-end solutions for small company networks.
Home Based Network Consultant Job Opportunities
Recruit Home Based Cisco Consultant Freelancing Jobs
Progent's work environment will allow you to become a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent delivers this commitment by recruiting the top consulting talent for you to work with, offering a state-of-the-art system infrastructure, running custom application tools to enable the maximum quality of service, and by optimizing our business models for finding and maintaining customers.
24-7 SCOM Management Packs Support Services
IT Services System Center Operations Manager
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
Presentation Server Remote Technical Support
Integration Services XenApp
Progent's Citrix-certified experts can help your business to design, deploy, administer, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and support a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery.
Application Support Dynamics Business Central
Application Consulting Microsoft Dynamics Business Central
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a unified platform for financials, inventory control, operations, project management, purchasing, sales, supply chain, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can assist you to manage your older Dynamics NAV system or upgrade smoothly to a cloud-based, local, or hybrid deployment.
Exchange 2007 Edge Server Remote Support Services
Exchange 2007 Support Outsourcing
Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
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