Enlarging your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Anchorage company to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Anchorage, Alaska companies to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for an at-home work environment can be especially challenging if you must manage a mix of personal hardware such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote help for both legacy as well as modern IT products in virtual office venues enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Services offered by Progent to assist your company to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure tunnel for authenticated at-home employees to access IT resources located at your corporate datacenter or in the cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to view and interact with a data center PC's desktop. This technology gives IT managers more control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier online support for setting up routers from a range of vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet access methods impact the speed and availability of connections between at-home workers and the company data center. Mission-critical applications may demand backup Internet connections in case the normal connection fails. Progent offers guidance for picking service providers, choosing sensible bandwidth and data volume packages, and integrating redundant Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Anchorage, Alaska organization, phone 1-800-993-9400 or visit Contact Progent.