Enlarging your remote workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Anchorage organization to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Anchorage, Alaska companies to with any facet of building a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for a remote workforce can be particularly complex if you must manage a mix of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's background delivering online support for both legacy as well as current IT products in virtual office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making essential updates. Support services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to establish a safe tunnel for authorized remote employees to use IT assets located at your corporate datacenter or in a public cloud. Progent can help your company to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center computer's desktop. This technology gives IT managers substantial control over the computing environment of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide expert online consulting for configuring home routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are frequently utilized by telecommuters to connect to their router for work. This can cause performance as well as security issues. Progent can assist businesses to resolve these problems by delivering services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP integration assistance.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the company network. Vital processes may require backup Internet access in case the normal connection breaks. Progent offers guidance for selecting ISPs, choosing appropriate service packages, and setting up high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Anchorage, Alaska organization, phone 1-800-993-9400 or go to Contact Progent.