Enlarging your telecommuter workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Anchorage company to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Anchorage, Alaska organizations to with any facet of building a high-functioning remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.
Network Infrastructure for Telecommuters
Integrating the network infrastructure needed to support an at-home workforce can be especially complex if you have to manage a mix of worker-owned hardware such as desktop computers and notebooks, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering remote support for both outdated and current technologies in virtual office solutions enables you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services available from Progent to help you to create a high-functioning work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to establish a secure tunnel for authorized remote workers to use IT resources located at your company data center or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to utilize Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a data center computer's desktop. This technology provides network managers significant control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for configuring routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically supporting families and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause throughput as well as security problems. Progent can help you to mitigate these issues by providing expertise that include Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access solutions impact the performance and reliability of connections between telecommuters and the corporate network. Vital applications may require backup Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting service providers, selecting sensible bandwidth and data volume offerings, and configuring high-availability Internet connections. See Internet access integration services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Anchorage, Alaska business, call 1-800-993-9400 or visit Contact Progent.