Expanding your telecommuter workforce can have a significant impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Anchorage company to pick the right tools and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Anchorage, Alaska companies to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure needed for a remote work environment can be particularly complex if you have to accommodate a combination of personal equipment like PCs and laptops, routers, and wireless APs from different vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both outdated as well as modern technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for making essential updates. Services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authenticated remote workers to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can help you to deploy and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to view and use a data center PC's desktop. This technology gives IT managers significant control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent offers expert online support for deploying routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and guests, are frequently used by at-home employees to access their router for work. This can create performance and cybersecurity problems. Progent can assist you to mitigate these problems by providing services like Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the company network. Vital processes might demand redundant Internet access in case the primary connection breaks. Progent can provide guidance for selecting ISPs, choosing appropriate bandwidth and data volume packages, and integrating redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Anchorage, Alaska business, phone 1-800-993-9400 or visit Contact Progent.