UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Support for
Anchorage Small Business Computer Networks
For small and midsize companies located in Anchorage Alaska, Progent provides help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Microsoft technology. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for challenging infrastructure issues, plus the services of CISSP-accredited security engineers to handle advanced security design and disaster recovery preparedness.
Progent's online support services represent exceptional leverage because they are equipped with the real-world experience and the sophisticated technology to resolve the majority of information system issues rapidly. This lowers immediate costs because service calls require fewer billable minutes. Remote support also eliminates the expense of dispatching an engineer to your site. Your organization saves additionally with indirect expenses by reducing or avoiding network outages and associated costs due to business disruption, upset clients, unproductive employees, and de-focused executives.
Progent's pricing policy for remote help is structured to stretch your IT service investment. Progent charges by the minute for phone assistance, so you owe only for the support that you receive. In contrast to many remote support firms, Progent requires no startup fee or minimum payments. Progent's per-minute billing unit and simple model for pricing avoid situations where speedy. minor fixes manage to end up as substantial invoices. Progent's penchant for handling problems efficiently results in your company saving cash.
Progent's Online Technical Support Technologies
Over the years, Progent has fine tuned a set of optimized technologies and field-proven methodologies that ensure the maximum degree of efficiency for online help and troubleshooting for small and midsize business information networks. Progent offers safe VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN connectivity permits the engineers of Progent's remote service group to access your company's network without violating corporate security.
Progent's sophisticated service database system stores comprehensive records describing all support that Progent's clients have received. Progent's team consultants have access to the details of assistance delivered to every Progent customer by any consultant. This archive of problems and repairs is structured as a readily exploitable proprietary knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to make sure that the value of Progent's support services grows over time. Progent's advanced certifications and working relationships with important vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases and allow quick access to vendors' in-house support staff so Progent's remote consulting specialists are able to determine optimal solutions promptly.
Get Online UNIX/Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's remote support in Anchorage Alaska or to find out additional information about Progent's online support options, call Progent at
Online Support Services Available from Progent
Progent's remote consulting professionals possess certified skills in a comprehensive array of disciplines. This broad scope of capability permits Progent's engineers to manage virtually any emergency likely to take place in a small or midsize business network. Credentials held by Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To help businesses with mixed-platform networks, Progent also provides the support of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based technical support services Offered by Progent to companies in Anchorage include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services address a wide array of computer technology such as system architecture, email systems, network and operational security, UNIX/Linux and Windows integration, virtual server products for server consolidation and easy administration, and transitioning from older applications to current MS Windows or Linux-based environments. Progent's group-based methodology for resolving technical issues promotes fast escalation, when required, to engineers with appropriate experience to tackle challenging situations. This expedites solutions of urgent problems, reduces network downtime, and lowers support expense.Progent's UNIX and Linux consultants can provide urgent online assistance for diagnosing problems affecting UNIX/Linux systems powered by popular variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco CCIE credential is the top recognition for network professionals, and validates an individual's networking knowledge at the expert level. Cisco CCIEs can deal with even the most intractable problems occurring in network design, integration, administration, protection, and troubleshooting. CCIEs operate closely with Cisco's in-house support staff in analyzing anomalies with IOS network management tools and developing alternate approaches or locating program patches. Cisco CCIEs offer excellent cost-effectiveness since their broad expertise permits them to solve even the most complex problems quickly. In typical instances, less qualified engineers can struggle for many hours or days with the same tasks that a CCIE can resolve in a few minutes.
Few service firms make CCIEs accessible to assist small and medium sized businesses. Progent can provide quick telephone contact with a Cisco authorized CCIE so you can receive immediate help for serious network infrastructure issues that are hurting business productivity but are not within the experience of your ordinary network service personnel. Progent's Cisco CCIE engineers can tie into your environment via sophisticated on-line troubleshooting technology in order to perform fast, safe, and economical diagnosis and repair.
Progent's Cisco CCIEs offer consulting for all of Cisco's industry-leading family of infrastructure products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.
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Authorized Windows Support
Progent's Microsoft-expert online support experts offer network problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist you with a wide variety of technology support including Windows Server 2022 solution design and integration support,
Microsoft Windows Server 2019 consulting,
Microsoft Windows Server 2016 migration support and hybrid cloud solutions,
Windows Server 2012 R2 maintenance,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 deployment,
MS Exchange 2016 Server migration, Exchange Server 2013 integration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint Server 2019 design and integration, Microsoft Teams expertise, Skype for Business migration consulting, Microsoft Lync Server 2013 management and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a full array of online PC desktop support services including Microsoft Windows 11 migration support and planning and implementing Microsoft 365 cloud solutions for Windows workstations.
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CISSP and ISSAP Premier System Security Experts
Progent's accredited CISSP, ISSAP, and CISM network security consultants can provide a range of system protection solutions that can bolster the defenses of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your company to recuperate quickly following a serious penetration. Security solutions offered by Progent include: in depth security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick cleanup after malicious assaults; installing firewalls; designing safe techniques for remote and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and setting up round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote consulting to help organizations of any size connect their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that seamlessly combine local resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent offers a range of cloud integration services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent offers the skills of world-class online consulting professionals for contract projects that small companies often request. Billing charges for ongoing development or consulting tasks are determined according to the level of expertise of the consultants required. Progent's background in these important areas of computer technology allows clients to complete critical projects within budget and on time. Progent's special online engineering services include:
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Call Center Expertise
Progent's Call Center support programs for small businesses with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center services are designed for small companies who don't have the money or time to build and maintain an internal Help Desk Call Center but who require fast communication with an efficient Call Center with proficient telephone assistance as well as the in-depth expertise to escalate complex tasks to high-level engineers.Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on the top professional services automation (PSA) tool for managing service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting support can aid you in creating an efficient new Help Desk Call Center or improving your current one, selecting or customizing Call Center software products to handle the unique needs of your business, or adding occasional phone support personnel to supplement your existing Call Center team to deal with high-demand scenarios like software transitions, major updates, or rolling out new business software.
Progent's Help Desk Call Center staff of seasoned information technology experts provides your clients in Anchorage Alaska fast contact with a large support group with substantial experience providing telephone-based consulting and online troubleshooting for IT systems based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk recognition as a significant driver of company success, and Progent's policy is to resolve rather than just annotate network issues.
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Business Applications Services: Training, Customization, and Integration
Progent's Applications Experts staff can supply remote professional engineering support and education in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide expertise, programming, and training for Microsoft business applications including Microsoft CRM, MS Project, Microsoft Word, and Microsoft Excel. To read additional information concerning Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac professionals can promote the creative components of Apple Mac computing by offering phone-based help support and training in graphics, audio, and video. Progent's support professionals can provide assistance in a range of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with common procedures such as capturing or digitizing audio or video or establishing an audio/video post production facility.
Online Network Monitoring Support
Progent can provide companies in Anchorage Alaska online computer system monitoring support based on Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent for your environment so your computer maintenance is proactive rather than reactive. By exposing looming trouble spots before they expand into downtime, proactive monitoring can ward off inconvenient and costly network breakdowns. Progent can also use network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or systems that incorporate multiple OS platforms.
To contact Progent about urgent phone-based support with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Nationwide Online Support, call
Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.
| City | Address | Phone | Link |
| Anchorage | 721 Depot Drive Anchorage, AK 99501 United States |
(907) 308-2140 | Anchorage Network Support Services |
An index of content::
IT Consultant ISA 2004 Server
After Hours Microsoft ISA 2004 Server Specialists
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your information protection needs without limiting your network.
UNIX, Windows Specialists
Windows, UNIX, Solaris Engineer
Progent's UNIX family support services offer small and mid-size companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a protected and robust cross-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Engineer Fault-tolerant system
Redundant Internet Technical Support
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small and mid-size businesses to minimize network downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, data backup and restore systems, and non-disruptive maintenance. Progent's business continuity experts can help you to plan and test an efficient business continuity strategy that matches your business goals and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Private Cloud Virtual Datacenter Hosting Specialist
Virtual Machine Hosting Specialist
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as reduced capital costs, reductions in operational costs, improved management focus, enterprise-class security, greater availability, and business continuity.
MSP360 B2 Backup Storage Support Outsourcing
24-Hour MSP360 Managed Backup Specialists
Progent can help you to design, implement and manage a backup/restore plan based on MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss caused by human miscues, computer glitches, ill-intentioned insiders, and malware assaults like ransomware.
Juniper SRX Series Firewall Security Organization
Security Auditing Juniper SRX Firewall
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Lync Server 2013 and SharePoint Professionals
Lync Server 2013 Mirrored Back End Servers Specialists
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist you to assess the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Top macOS Troubleshooting Consultants
24-7 Consult macOS Troubleshooting
Progent provides national remote technical support and consulting services for businesses who run Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Mac users a variety of IT services such as desktop assistance, upgrading to the latest edition of OS X from earlier versions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also help your business with iPhone and Apple iPad support, or migrating to iCloud. Online technical support offers maximum leverage for your IT budget by protecting client productivity and limiting the hours billed for computer repair services. Sophisticated online support technology and experienced service specialists and engineers allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISA and CISM certified security professionals to assist with the toughest network issues.
Technology Consulting Service Desk Sharing
Integration Support Helpdesk Sharing
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Immediate Microsoft Configuration Manager Onsite Technical Support
SCCM Policy Settings Setup and Support
Configuration Manager automates software provisioning at scale, simplifies compliance settings control, keeps track of network assets, guards against company data leakage, provides health monitoring, enables secure end-user self service, and offers a single control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist you with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Exchange 2013 Collaboration Support and Integration
Exchange 2013 eDiscovery On-site Technical Support
Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact vital areas including ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange 2013.
Multiple cloud management Consulting Services
Development Amazon AWS hybrid cloud integration
Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that combine physical resources as well as one or more cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud migration support services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Integration Support Windows 2008 Cluster Server
After Hours Fault-tolerant Failover Clustered Servers Support Outsourcing
The server cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and maintenance of clusters that offer improved levels of system availability, protection, performance, and flexibility. New or improved capabilities include cluster verification, easier setup and deployment, improved cluster management, new cluster infrastructure for maximum uptime, better security and quorum models, fewer failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of failover clusters, plan and implement an installation, educate your network support staff to administer your cluster environment, provide ongoing consulting and technical help services, and create and validate a business continuity procedure.
Exchange 2016 DLP Consultant
After Hours Exchange Server 2016 Professionals
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including designing HA infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Linux Backup Specialist
Consulting Services Mac Backup
Progent offers affordable remote support from engineers skilled in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide expertise for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist you to deploy, enhance, or maintain backup/restore systems for a variety of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Meraki MR57 Access Point Technical Consultant
Meraki MR84 Access Point Support Outsourcing
Progent's Meraki wireless AP consultants offer online and on-premises support to help businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
NetDocuments and iPhones Specialist
NetDocuments Compliance Consultants
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent offers remote access to NetDocuments consultants to help legal departments and law firms to design, deploy, administer, optimize, or debug a document management system (DMS) environment powered by NetDocs.
Top SCDPM 2016 Online Consulting
System Center 2016 and Office 365 Integration Consultant
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Cisco PIX Firewall Upgrade Online Technical Support
Cisco Experts PIX Integration Services
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to more current firewall products from Cisco. Progent's Cisco-certified specialists can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Redundant ISP Consulting
Cisco Redundant Network IT Consultant
Progent's Cisco-authorized network engineers can show you how to build an economical, high availability Internet connection solution that can deliver 24x7 Internet connectivity through a broad range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the latest technology for 24x7 Internet access to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet access.
Exchange 2013 Project Planning Network Consultants
24/7/365 Exchange 2013 Active Directory Online Help
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact vital areas such as manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management services for Exchange 2013.
SMS 2003 Upgrade Technical Support Services
Microsoft SMS Server Technology Consulting Services
Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software products by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible procedures and policies to manage handheld computers and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates standards, processes and technologies to keep your IT network protected.
Cisco VoIP Phones and Presence Computer Consultant
IP Telephony Online Technical Support
Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Application Virtualization Consulting
Online Consulting MetaFrame
Progent's Citrix-certified consultants can help you to design, install, administer, and support a virtual Windows application delivery solution based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for delivering server and client-side applications, and Progent's datacenter management and support experts can assist you to administer and maintain a remote datacenter that offers high availability, advanced protection, and rapid recovery.
Technology Consulting Services SQL Server 2014 and Windows Server 2012 R2
SQL Server Management Studio Network Consulting
Microsoft SQL Server 2014 includes significant enhancements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services including planning, deployment, administration, troubleshooting, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Security Firm Barracuda Networks Remote Access
Security Consultancies Barracuda Networks F400C Series Firewalls
Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centralized management across your complete enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to source for technical guidance, maintenance, training, and cybersecurity consulting.
Microsoft, Cisco and Security Certified Experts Remote Troubleshooting Extended Call Desk
Shared Help Desk Online Support Services
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Remote Support Microsoft Windows Server 2012R2
Windows Server 2012 R2 Security Consulting Services
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, team, create an enterprise-wide security plan, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Top Quality Small Business IT Consulting Firms Small and Midsize Business
24/7/365 Small and Midsize Business Network Support Group
For over two decades, Progent's consultants have provided budget-friendly IT planning, integration, troubleshooting, cybersecurity, and development for networks of all sizes.
Open Now Fault-tolerant Clustered Servers Computer Engineer
High-Availability Clustered Servers Consultants
Progent provides Windows Cluster Server support to help your organization implement high availability server clusters that can provide 24x7 uptime. Windows cluster servers for fault-tolerant networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By assisting you t plan zero-downtime clustered server solutions based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows consultants ensure that your high availability server clusters are set up to maximize the strategic value of your information system.
Online Technical Support Meraki Cloud Management
Meraki Cloud Management Remote Troubleshooting
Progent's Meraki wireless AP consultants provide remote and on-premises support services to help businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or computing device.
Microsoft Exchange and Entourage IT Consulting
Mac unified messaging Technology Consulting Services
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and transmit email, examine the GAL, copy addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Immediate Staff Augmentation Services Consultant
24-7 On Demand IT Staff Augmentation Services Online Support Services
Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for IT professionals without dealing with the expense and hassle associated with identifying and hiring experienced technical workers and without adding to your full-time workforce.
Online Troubleshooting Hornetsecurity Altaro VM Backup and VMware
Immediate Altaro VM Backup Cloud Management Technology Consulting
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
ransomware removal and file restore Technology Professional
Ryuk ransomware cleanup Consultant Services
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Computer Security Network Consulting
Neoteris Security Team
For smaller companies, computer security and information assurance and compliance can be excessively complicated to master but too risky to overlook. The largest largest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's nowhere to run. Progent makes it economical for smaller businesses to implement vital IT security projects successfully by providing the benefit of billed time to the nearest minute with no minimum billing for online support. This means you have the help of a world-class information expert to deliver precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security strategy.
SQL Server 2014 and Windows Server 2012 R2 Technical Support Services
SQL Server 2014 Backup Encryption Remote Troubleshooting
SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services such as planning, deployment, management, remediation, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Azure Active Directory MFA Online Technical Support
Microsoft Entra with Intune Specialists
Progent can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both on-premises and cloud assets.
Cisco firewall IPS Computer Consultants
Adaptive Security Device Manager Network Consultant
Progent's experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security gaps.
24x7 Expert Microsoft Certified 64-bit Server Support Outsourcing
IT Consultants 64-bit Server
Progent's Microsoft-premier engineers can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit PC desktop processing, design an affordable upgrade process that minimizes business interruptions, and offer economical, professional online help to aid your company to install 64-bit PC desktop operating systems and applications on your existing computers.
Data center Monitoring Online Support
24x7 SCOM 2012 Fabric Monitoring Network Consultants
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and offer organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Co-managed Service Desk Support Services
Shared Help Desk Ticketing Online Help
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
24 Hour Exchange 2010 Upgrade Engineer
Consultant Services Exchange Migration
Progent can provide expert support for every phase of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware required, suggested vendor sourcing, pilot verification at customer site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and webinar training for customer's support staff and end users.
Development Companies Amazon cloud AMI
Amazon AWS instances Programming Company
Progent can provide cost-effective remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Microsoft 365 integration with on-premises environments Network Consultant
Microsoft 365 Single Sign On Consultant
Microsoft supports seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
After Hours IT Consulting Microsoft ISA Server
Internet Security and Acceleration Server Remote Consulting
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and manageability that your business requires.
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