UNIX, Linux, Solaris, and Apple Mac OS X Remote Support Services for
Anchorage Small Business Computer Networks
For small companies located in Anchorage Alaska, Progent provides technical support for computer systems based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Microsoft technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the consultation CCIE-qualified network specialists for challenging connectivity issues, plus the services of CISA and CISM-certified security consultants to handle advanced security design and business continuity preparedness.
Progent's online support services offer excellent value due to the fact that they are equipped with the real-world background and the advanced tools to resolve the majority of network issues quickly. Efficient support reduces immediate expenses since solutions take up fewer chargeable minutes. Online support also avoids the expense of dispatching a consultant to your site. Your organization saves even more with indirect expenses by reducing or avoiding network outages and related costs resulting from business discontinuity, upset customers and vendors, idle employees, and de-focused management.
Progent's billing policy for remote support is designed to get the most out of your network support dollar. Progent charges on a per-minute basis for phone assistance, so you are charged only for the services that you actually get. Unlike typical remote service companies, Progent imposes no startup surcharge or minimum payments. Progent's one-minute billing unit and clean model for billing save you from scenarios where fast fixes manage to end up as major bills. Progent's penchant for dealing with technical issues efficiently results in your business saving money.
Progent's Online Service Tools
Over time, Progent has fine tuned a set of customized tools and field-tested methodologies that allow the maximum level of effectiveness for online help and repair for small and midsize company computer networks. Progent provides secure VPN support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN access permits the experts of Progent's online support team to communicate with your company's network without violating system security.
Progent's proprietary technical support database application stores thorough histories describing all support that Progent's customers have been provided. Progent's staff engineers have the benefit of the details of all help delivered to each Progent customer by any Progent consultant. This history of problems and repairs is stored as a conveniently accessible proprietary database that enables Progent's online technical engineers to share their experiences company-wide to ensure that the quality of Progent's support services improves over time. Progent's high-level accreditations and working associations with key industry leaders including Cisco and Microsoft make available other extensive technical knowledge bases and permit priority access to manufacturers' in-house support staff so Progent's remote consulting specialists are able to determine the best solutions promptly.
Get Remote UNIX/Linux, Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Anchorage Alaska or to find out additional information about Progent's online support programs, call Progent at
Online Network Support Services Available from Progent
Progent's remote technical support engineers have credentials in a comprehensive set of technologies. This wide range of technical skills enables Progent's engineers to resolve practically any problem that may occur in a small company network. Certificates awarded to Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.
To provide assistance to customers with multi-platform environments, Progent also offers the support of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based technical support services provided by Progent to small businesses in Anchorage include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services cover a wide range of computer technology such as system architecture, email solutions, network and operational security, UNIX and Windows integration, VMware products for server consolidation and easy management, and transitioning from legacy applications to current MS Windows or Linux solutions. Progent's team-oriented approach to resolving network problems promotes fast escalation, if necessary, to consultants with task-relevant expertise to handle challenging situations. This expedites solutions of urgent problems, reduces network downtime, and cuts service costs.Progent's UNIX and Linux support engineers can provide emergency phone-based help for troubleshooting anomalies affecting UNIX, Linux, or Solaris systems powered by popular versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for network professionals, and certifies a person's technical skills at the master level. Cisco qualified CCIEs can deal with the most stubborn issues surrounding network design, integration, maintenance, security, and troubleshooting. CCIEs operate closely with Cisco's internal product support engineers in analyzing problems with IOS network management utilities and developing workarounds or identifying program updates. CCIEs provide exceptional value because their broad expertise permits them to solve the most intractable problems rapidly. In common instances, less experienced consultants can wrestle for hours or even days with the same problems that a Cisco CCIE can dispose of in a few minutes.
Few service providers make Cisco CCIEs available to help small and mid-size businesses. Progent can provide quick telephone access to a Cisco-qualified CCIE so your company can get immediate assistance for complex network infrastructure problems that are impacting business productivity but are outside the experience of your ordinary computer maintenance resources. Progent's CCIE engineers can connect to your environment using the latest on-line support tools in order to perform quick, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs can provide consulting for all of Cisco's popular family of connectivity appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst switches, as well as VPN solutions.
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Certified MS Windows Experts
Progent's Microsoft-expert online support professionals can provide computer repair and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can assist you with a broad variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and configuration, Microsoft Teams configuration help, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also offers a wide array of online PC desktop support and troubleshooting services such as Microsoft Windows 7 migration support, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and automating workstation deployment.
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CISSP and ISSAP Certified System Security Experts
Progent's certified CISSP and ISSAP network security engineers can provide a range of system protection solutions to enhance the defenses of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against internal or external threats or assist you to recuperate rapidly after a serious breach. Security services available from Progent include: in depth network security evaluation utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; fast cleanup after malicious attacks; installing firewalls; designing secure techniques for remote and mobile communication; protecting your messaging system from spam and DHA attacks; and managing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting support to help companies of all sizes integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has over two decades of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent can provide the skills of world-class remote consulting experts for special projects that small businesses frequently request. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the consultants assigned. Progent's experience with these important areas of information technology enables customers to complete critical projects within budget and on time. Progent's special online consulting solutions include:
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Call Center Support
Progent's Help Desk Call Center service offerings for small and midsize businesses with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk services are designed for smaller organizations who lack the money or time to assemble and manage an internal Help Desk but who need quick response from a dependable Help Desk with proficient telephone support plus the technical depth to escalate complex trouble tickets to high-level consultants.Progent’s Help Desk sharing services make it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for handling service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting expertise can support you in creating an efficient new Help Desk Call Center or enhancing your current organization, identifying or modifying Help Desk software products to address the particular demands of your business, or providing occasional online staff to reinforce your internal Help Desk Call Center resources to handle demanding events like software transitions, mass upgrades, or rolling out brand new business software.
Progent's Help Desk team of veteran information technology consultants provides your clients in Anchorage Alaska rapid access to a dependable network service resource with years of background delivering phone support and remote troubleshooting for IT systems powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk Call Center the reputation as a significant contributor to company success, and Progent's target is to fix rather than merely document IT issues.
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Applications Services: Training, Development, and Integration
Progent's Applications Consulting Team provides phone-based professional engineering expertise and training in key business application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting, customization, and training for Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and Microsoft Office Excel. For more information about Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.Progent's Apple Mac consultants can nurture the imaginative components of Apple Mac systems by providing remote consulting services and training in graphics, audio, and video. Progent's support professionals offer assistance in a range of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common projects such as capturing or digitizing audio or video or establishing an audio/video post production facility.
Remote Network and Server Monitoring Support
Progent offers businesses in Anchorage Alaska remote computer system monitoring support powered by Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent for your business so that your network support is proactive rather than reactive. By detecting potential issues before they expand into full-scale emergencies, proactive monitoring can avoid stressful and expensive network breakdowns. Progent can also provide help with system monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or environments that support a combination of operating systems.
To get in touch with Progent about urgent remote help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Remote Support, telephone
Alaska State Contact Information:
Progent offers consulting services and onsite technical support throughout Alaska.
| City | Address | Phone | Link |
| Anchorage | 721 Depot Drive Anchorage, AK 99501 United States |
(907) 308-2140 | Anchorage Network Support Services |
An index of content::
ISA 2004 Server Network Consultants
Remote Support Services ISA 2004 Standard Edition Server
Progent's certified ISA Server consultants have broad experience creating corporate security designs for IT networks with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy a configuration of ISA Server 2004 that supports your IT security requirements without restricting your network.
MS SQL Network Consultants
SQL 2008 Reporting Services Developer Firm
SQL Server 2005 delivers powerful, familiar tools to computer professionals and information workers, lessening the complexity of designing, deploying, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Remote Workforce Cloud Integration Support Outsourcing
At Home Employees Cloud Integration Network Consulting
Progent can assist small and mid-size companies to provide their offsite employees with transparent integration with public cloud resources.
Systems Management Server Remote Troubleshooting
SMS 2003 Upgrade Help and Support
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software products by making it easier to copy system images, manage mobile computers, and run management tools. In addition to advising you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage PDAs and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that includes policies, processes and technologies to keep your IT computer system protected.
64-bit Server Consultant
64-bit Computing Services
Progent’s Microsoft-premier consultants can assist you to update your application servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit computing, plan an efficient upgrade process that minimizes business interruptions, and deliver economical, expert online help to assist you to install 64-bit operating systems and application software on your existing computers.
Urgent IT Consulting SharePoint Foundation and Mac
Outsourcing Microsoft Outlook for Mac
Microsoft Mac Office allows Mac users to run the industry's most popular business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
Small Office Small Business Outsourcing IT
Phone Support Small Business
Progent offers organizations of any size world-class IT remote or onsite consulting for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
MRTG Computer Consultants
Consultant Services MRTG
Network monitoring commonly consists of observing a system's resource usage in order to uncover data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux and can be used to observe multi-OS environments where Linux and Windows operate together. Progent's system support engineers can help you use both these tools to optimize and troubleshoot your network. Progent's Linux consulting professionals offer small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that work with Microsoft-based technology.
Full Service Outsourcing Consulting Services
Chief Information Officer Outsourcing Specialists
Progent can provide comprehensive remote consulting for all technologies common to small business information networks and offers a variety of strategic, on-demand services including a temporary Chief Information Officer to offer senior-level planning and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, project management help for critical initiatives such as office relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, certified security specialists to verify information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or repair business application programs.
Contract Cisco Consulting Jobs
Network Consultants Remote Support Job
If you are an information technology engineer with system support experience, teaming with Progent and assisting Progent's customers will expand your abilities through interaction with our staff of motivated, high-output consulting experts. Progent's concentration on providing IT consulting and computer support to small companies will give you the opportunity to work closely with business leaders and contribute tangibly to the growth of exciting organizations. In addition, Progent's virtual office environment offers state-of-the-art tools for remote service and wireless access to help you to come up with speedy solutions when you troubleshoot mission-critical problems.
Professional Windows and UNIX
UNIX, Windows Consultancy
Progent's UNIX family support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Application Programming Consultant
Cisco Certified Expert Microsoft Dynamics Contract Programming Firm
For assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of program developers, relational database architects, and project managers can make sure you get the job done on time and within your budget. Progent's seasoned application developers can provide cost-effective and efficient online help for jobs as small as creating Vidual Basic scripts for Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.
24/7/365 System Center 2016 Amazon AWS Integration Online Troubleshooting
System Center 2016 and Skype for Business Integration Remote Technical Support
Small to mid-sized businesses can now get all the advantages of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced IT service programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and productivity.
Troubleshoot Progent's Management
Progent Management Team Network Designers
Progent's management team consists of industry veterans with years of background providing network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent is proud to have put together a management staff able to provide businesses with the best service value available anywhere.
Microsoft Windows 7 Evaluation Remote Troubleshooting
Award Winning Windows 7 Training IT Services
Progent's Microsoft certified engineers can provide remote and on-premises consulting expertise to assist your company to administer, support, and troubleshoot PCs powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, disaster recovery, online connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring and alerts.
24-Hour Juniper J2320 Router Protect
Juniper J Series Firewall Cybersecurity Firm
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Virtual Application Delivery Consulting Services
Citrix XenApp Application Delivery Technology Professional
Progent's Citrix consultants can assist you to design, implement, administer, and support a virtual application delivery solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and maintain a remote datacenter that features high uptime, advanced protection, and fast recovery.
Cisco VoIP Solution Providers
Cisco Access Point Computer Specialists
Progent's Cisco CCIE-certified networking consultants have extensive background assisting Internet Service Providers to design, deploy, manage, optimize, and debug high-availability, extensible connectivity environments suitable for shared public networks.
Integration Specialists Microsoft Office XP
Microsoft Office XP Outsourcing Services
Progent’s IT outsourcing support offerings for small businesses feature planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, resolving stubborn IT issues, and creating a comprehensive security plan. Progent can show you how to enhance network reliability and throughput via zero-downtime configuration, resilient network architecture, and proactive server monitoring. Progent also provides special project assistance for large-scale upgrades and can assist with needs assessment, product inventory, BOM production, sourcing selection, purchasing coordination, and complete documentation. Progent’s IT outsourcing service also includes education for office productivity packages such as Office XP.
CISA Certified Security Audit Consultants
Specialist CISA Security Audit
The CISA credential is a recognized achievement that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit professional able to help businesses in the fields of IS audit process, IT enforcement, network assets and architecture ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
Network Security Engineers
Top Quality Wireless Security Engineer
Progent provides expertise for security testing software including LANguard from GFI for running a set of automatic network auditing scans to identify possible security gaps. Progent has extensive experience with network auditing tools and can help you to understand testing reports and react effectively. Progent can help you design protection into your business operations, install scanning applications, define and implement a protected network environment, and recommend procedures to maximize the safety of your network. Progent's security engineers are available to help you configure a firewall, implement secure remote access to email and data, and install VPN. Progent's certified security experts can validate the security of web-based software and can conduct comprehensive security evaluations of enterprise-wide security to determine your organization's compliance with important international security standards such as HIPAA, PCI, and ISO 17799.
SCDPM 2012 Compliance Network Consultant
SCDPM 2012 and SQL Server Computer Consultant
Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of all sizes to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging issues, or comprehensive project management services. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Altaro VM Backup and VMware Online Technical Support
Altaro VM Backup Planning IT Consultants
Altaro VM Backup offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to help you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
ProSight Windows Desktop Management Consultant
ProSight Remote Monitoring and Reporting Network Consultant
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating efficiently by checking the health of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt productivity.
UNIX with Windows IT Consultants
Consulting Services Windows and UNIX
If your business runs a UNIX or Linux network or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can help your whole enterprise in a broad array of security topics such as security management practices, security design and strategies, connection control products and methodology, applications development security, operations security, hardware security, communications, infrastructure and web security, and business continuity preparedness. CISM and ISSAP define the fundamental skills and international standards of knowledge that network security managers are expected to possess. These certification provide executive management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security support and engineering services.
Top Ranked Co-managed Service Desk Computer Consultants
Service Desk Sharing IT Consulting
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who require fast availability of a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Online Support Services Windows, UNIX, Solaris
Top Quality Solaris with Windows Consulting Services
Progent can help your company to design and implement an efficient migration from a UNIX-powered IT environment to a network based on Windows and suited for running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your data and minimize productivity discontinuity by developing an efficient transition plan that protects your current assets in UNIX application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing environment, transition planning and testing, Exchange migration expertise, data and application software transition, and server and mass storage migration and economization.
Private Cloud Virtual Datacenter Hosting Specialists
Top Rated Private Clouds for Small Businesses Consultant Services
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in a solution that gives the highest level of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are built on mature virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Remote Wireless Site Survey Remote Consulting
802.11x Wi-Fi Site Survey Remote Technical Support
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the reception, performance, density, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless network and on-premises survey services for validating, tuning, and debugging an operational wireless network.
SQL Server 2016 Performance Tuning Technical Support Services
SQL Server 2016 Capacity Planning Computer Engineer
SQL Server 2016 offers significant enhancements in performance, capacity, data security, availability, mobile computing support, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Top Ranked Microsoft SQL Specialist
Microsoft T-SQL Reports
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Exchange 2010 On-site Support
Microsoft Exchange Server 2007 Specialists
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging solutions for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment features compliance, fault tolerance, easy connectivity for remote and mobile users, time-saving administrative utilities, and productive integration with telephony. Progent provides expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size companies to upgrade to MS Exchange 2016 or MS Exchange 2013.
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