Enlarging your telecommuter workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Anchorage organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Anchorage, Alaska organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from major technology companies support online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and teleworkers. Many organizations use multiple products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Anchorage, Alaska company, call 1-800-993-9400 or refer to Contact Progent.



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    Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.

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    Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of all sizes to design, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed help for fixing especially challenging issues, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's team of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional background, at the forefront of IT service, performing a wide range of IT tasks for an extensive array of businesses. Every Progent consultant shares a refined set of individual best practices that are incorporated into shared leading practices training that Progent teaches its support team. This means that you get not only world-class IT skills, but also a support engineer with proven methods for applying technical knowledge to repair real-world network problems rapidly.

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  • Les Kent has a 35-year history of successful technology integration, business management, sales, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a system architect, software developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and major enterprises.

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