Expanding your at-home workforce can have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Anchorage company to select the appropriate technologies and follow best practices in building and operating a secure virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent offers services that go from as-needed expertise for getting you past occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can help Anchorage, Alaska businesses to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A broad selection of video conferencing products from leading vendors support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many companies use multiple products to meet the needs of their various partners and customers. Progent's communications experts can help you to maintain your current conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and assist you to optimize your network architecture to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Anchorage, Alaska business, call 1-800-993-9400 or go to Contact Progent.

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    Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security experts can run thorough penetration tests without the knowledge of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event history monitoring are correctly set up and actively observed.

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    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).

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    Progent's Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for efficiently connecting people, teams and data. Microsoft SharePoint Server provides a central location for your workers or customers to access, organize, distribute and interact with useful information, files, and software and to interact with other people. SharePoint enables quicker and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and projects with the knowledge they've created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist you to manage your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent can assist your business to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine local and cloud products and services.

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    Cybersecurity Architecture Consult

    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and extensive work with information security design. ISSAP consultants have comprehensive understanding of access management systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.

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    Progent's Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.

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  • Microsoft Experts Integration Support System Center 2016 and VMware Integration
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    System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

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  • Infor SyteLine CloudSuite Materials Management Consultancy
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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service companies to manage complicated supply chains and streamline critical business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.

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