Enlarging your remote workforce may have a major effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Anchorage organization to select the right tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services ranging from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Anchorage, Alaska businesses to with any aspect of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading technology companies enable online meetings, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can help you to maintain your existing conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's support services for Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to tune your network architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Anchorage, Alaska business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's UNIX family support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Altaro VM Backup software provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.

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    VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

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    Altaro VM Backup software provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a broad range of services to assist you to design, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.

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    Email Guard from Postini offers constantly updated spam and virus filtering, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still get access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and virus protection service program. Progentís expert e-mail protection consultants can help you develop an email security strategy that includes anti-spam and virus defense products and processes.

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    Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to plan, develop, test, deploy, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your current Excel applications to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers on-demand help to clients looking for a fast solution to a specific issue related to Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical applications built on Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the needs of individual users or groups.

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    Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to preserving the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced so far that companies of all sizes can get a level of network stability that was previously limited to enterprises. Progent can provide a variety RMM solutions delivered as low-cost services designed to help your company to detect and resolve a an array of IT network issues before they can hurt productivity.

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    Progent can help you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.

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    Progent's Microsoft-Premier SQL engineers can provide a range of support services to assist small and midsize businesses to design, implement, administer, and repair MS SQL 2008 systems so that they receive the maximum strategic benefit from this advanced database management platform. Also, Progent offers expertise for system infrastructure, company-wide security, and custom software development to optimize the business benefit of your IT network.

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    Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.

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    Microsoft Dynamics GP 2010 software is a comprehensive business management solution that integrates information and operations throughout your company, interfaces seamlessly with other applications, and connects employees, clients and suppliers unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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