Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Anchorage organization to select the right technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Anchorage, Alaska businesses to succeed with any aspect of building a high-functioning remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from leading vendors enable online discussions, video conferencing, chat, and screen sharing for both local users and teleworkers. Many companies use a mix of products to meet the needs of their different partners and clients. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference. For details about Progent's support services for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Anchorage, Alaska organization, call 1-800-993-9400 or go to Contact Progent.

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    For medium-size companies looking for IT support, Progent can deliver a variety of options such as on-site help, remote support, off-site Help Desk, round-the-clock support with remote system monitoring, emergency staff augmentation, site relocation services, application programming, and expert consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides expert on-premises support for solving network problems quickly and affordably.

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    Our compensation structure is built on contribution, so just like working as an independent consultant, your earnings are directly driven by your generated revenue. Some Progent support staff focus on quality of life and elect to work at an easy pace, utilizing our flexible schedule to pursue individual pursuits such as hiking, motorcycle racing, skiing, surfing, travel, or spending private time with relatives and acquaintances. Others take advantage of the opportunity to earn big dollars through lots of effort and extended days. Progent fully supports both sides of the spectrum plus everything in between.

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    Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of any size to design, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional help for resolving especially stubborn problems, or comprehensive project management services. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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  • Microsoft Expert Windows Server 2016 and System Center Network Consulting
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    Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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