Anchorage Remote Workforce Configuration Support Services
Voice/Video Conferencing Systems Consulting Services
Enlarging your at-home workforce can have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Anchorage company to pick the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Anchorage, Alaska businesses to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Video Conferencing for Teleworkers
A broad range of video conferencing products from major vendors enable online discussions, video conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video calling, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help you to optimize your WAN architecture to host them.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Anchorage, Alaska business, call
An index of content::
SCDPM 2012 Compliance Support Services
SCDPM 2012 and Exchange DAGs Support and Integration
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of all sizes to design, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn issues, or full project management services. Progent can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Juniper Junos Network Security Test
Network Security Auditing Juniper Junos
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Co-managed Call Center Technical Consultant
Virtual Help Desk Support Outsourcing
Progent provides three basic types of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers convenient access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a positive reputation as a solid contributor to company performance. Progent's target is to resolve and not simply report problems.
Forefront TMG 2010 Specialists
Threat Management Gateway 2010 IT Consultants
Microsoft Forefront TMG 2010 is based on the proven security capabilities of ISA Server and offers a centrally managed Internet gateway that acts as a one-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Microsoft CRM Support Services
Programming Companies ERP, MRP, Accounting System
Progent's application experts offer in-depth support, software development, integration help, and online training for leading applications that address vital areas including ERP and MRP, financials, management reporting, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the U.S. to eliminate the lost productivity and fees associated with travel and on-premises activity without compromising the high quality of technical support.
Nexus Switch Scripting Onsite Technical Support
Nexus 7000 Switch Computer Consultant
Nexus switches are engineered to deliver the throughput, scale, resilience, virtualization support, density, security and ease of management needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite support services to assist your business to plan an efficient network architecture, build test environments to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance tests, configure advanced monitoring, consolidate network resources through virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus products. Progent can also help you to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Microsoft Experts Excel Power Query Expert Development
Excel 3D Map Developer Firms
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote services to assist you to design, program, test, deploy, administer, and debug applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to upgrade your existing Excel applications to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent offers on-demand help to clients who need a quick solution to a specific issue associated with Excel and Progent also offers comprehensive project management support for migrating or developing line-of-business application software based on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the special requirements of individual users or teams.
Specialist Exchange Server 2010 Upgrade
24-7 Microsoft Exchange 2010 Upgrade Consultant Services
Progent offers expert support for each step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site prep, project planning, specification of all new software and hardware needed, recommended vendor sourcing, pilot testing at client site or at Progent's test lab, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and training for client's support staff and end users.
Cisco Certified Support and Setup Cisco DNA Center
Catalyst 802.11ax Access Point Help and Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts can provide affordable online and on-premises support for Catalyst Wi-Fi 6 wireless APs.
Specialists ProSight Email Virus Filtering
ProSight Email Guard Spam Filtering Services Specialist
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Professionals VMware vRealize Automation vRA
VMware VirtualCenter Consultants
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.
Microsoft ISA 2004 Server IT Services
Microsoft Proxy Server Setup and Support
Progent’s Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Internet Access Consultants
WiMax Services
Progent can provide the cost-effective support of online Internet connectivity consultants to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent include assessment of your existing bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Microsoft Windows 2008 R2 Integration
Microsoft Windows 2008 R2 Technology Consulting Services
Microsoft Windows Server 2008 is a major step forward in making IT networks more secure and available, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, tech support, training, staffing, network monitoring, and security engineering services.
24x7 Small Business Server 2008 Professional
24/7/365 Microsoft Small Business Server 2003 Network Consultant
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires a network expert with hands-on expertise and extensive experience in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and servicing network solutions powered by the Microsoft SBS suite of servers and programs.
Remote Monitoring and Reporting Consulting
Top Rated Comprehensive Event Management Technology Consulting Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate serious issues detected by SCOM 2012.
wireless IP phone integration Network Consultants
wireless IP phones and Aironet APs Remote Technical Support
Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are mobile within office, hospitality, retail or other environments where IT management requires user endpoints that provide more administrative control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and call management tools. Progent's certified experts offer online and on-premises assistance to help your organization create and maintain a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Microsoft Lync Server 2013 IM Computer Engineer
Lync Server 2013 and SharePoint Consulting Services
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to help you to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration.
Google Cloud hybrid cloud integration Professional
Google Cloud VPN Consult
Progent offers affordable remote and onsite support to assist companies to move any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Google Cloud VM Consulting Services
24x7x365 Google Cloud Linux Engineers
Progent offers cost-effective remote and onsite support to assist companies to move all or part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Specialists Zero Downtime Data Center
High-Availability Data Centers Technology Professional
Progent's Data Center consultants can help you select fault-tolerant data centers that meet the specific requirements of your business. High availability colocation sites are particularly appealing to small companies because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small organizations. Progent can help you get all the advantages of high availability data centers and 24x7 colo sites by providing a complete array of engineering and support services.
Urgent Exchange 2016 Migration Information Technology Consulting
Microsoft Exchange 2016 Migration Planning Online Consulting
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Expert Microsoft Certified 64-bit Processing Consulting
64-bit Upgrade Professional
Progent’s Microsoft-expert engineers can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit processing, design an affordable migration process that minimizes business interruptions, and deliver economical, professional remote support to aid you to install 64-bit software and application software on your current hardware.
Exchange 2003 to Exchange 2010 Upgrade Professional
Emergency Microsoft Certified Professional Exchange Server Upgrade
Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your business and can help you to plan and implement an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer fast ROI by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying administration, and integrating your key communications platforms.
Small Business WAP371 Computer Consultant
Small Business APs IT Consultant
Cisco's Small Business series of wireless access points are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or on-premises integration and debugging services to help your organization to design, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Remote Computer Support Consulting
Computer Engineer 24x7 Support
For mid-size companies who need IT support, Progent can deliver an array of alternatives including on-site help, on-line support, off-site Call Center, 24x7 support with automatic network monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional onsite support for solving technical issues quickly and affordably.
Select Topic: