Expanding your at-home workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Anchorage company to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can assist Anchorage, Alaska companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, data security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many companies use multiple products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Anchorage, Alaska company, phone 1-800-993-9400 or go to Contact Progent.

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    Progent's IT outsourcing services provide affordable network support for small organizations. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate risks, allowing IT support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system foundation for your vital applications based on Microsoft Windows.

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    Progent can provide onsite training designed for people who wish to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for Mac application software.

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