Expanding your remote workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Anchorage company to select the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent can help Anchorage, Alaska organizations to with any aspect of creating a high-performing remote work ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, data security, backup/restore solutions, and unified management.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from major vendors enable online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as IP voice and video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and
assist you to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Anchorage, Alaska business, phone 1-800-993-9400 or refer to Contact Progent.