Immediate Online Support for Anchorage Alaska Computer Networks
Immediate Phone Technical Support for Anchorage SystemsFor businesses located in Anchorage Alaska, Progent provides remote support for networks based on Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided remote troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE network specialists to help with complex infrastructure problems, as well as the assistance of CISA and CISSP-qualified security experts to help with advanced security design and diagnostic issues.

Progent's online technical support experts offer excellent leverage because they possess the real-world experience and have access to the advanced tools required to resolve most information system problems rapidly. This reduces direct costs since solutions accumulate minimal billable minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your company benefits even more with incidental costs by reducing or avoiding system downtime and related costs resulting from business disruption, disgruntled clients, unproductive workers, and de-focused executives. Progent's advanced online consulting expertise is particularly helpful for organizations that are dependent on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's pricing model for remote help is structured to stretch your network support dollar. Progent bills on a per-minute basis for phone assistance, so you are billed exclusively for the support that you actually get. Unlike typical remote service organizations, Progent imposes no service activation charge or minimum job duration. Progent's per-minute granularity and clean model for pricing save you from scenarios where quick solutions manage to turn into major invoices. Progent's skill at handling technical issues efficiently means you saves money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has fine tuned an arsenal of optimized technologies and field-proven processes which permit the highest level of efficiency for online consulting and troubleshooting for computer networks of any size. Progent provides secure VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the staff of Progent's online support team to connect to your company's environment without violating corporate security.

Progent's sophisticated customer support database system stores thorough documentation of the support that Progent's customers have received. Progent's authorized engineers have access to the specifics of services rendered to each customer by every engineer. This history of issues and solutions is organized as a quickly accessible internal knowledge base that enables Progent's remote support professionals to share their experiences company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's high-level certifications and close relationships with important vendors including Cisco and Microsoft open up additional vast technical knowledge bases and permit quick response from vendors' internal product engineers so Progent's remote service specialists can find the best solutions in the least time.

Online support offered by Progent to companies in Anchorage Alaska include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, fixed-price managed services intended to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's leading enterprises. The ProSight portfolio of network management outsourcing services covers all critical facets of modern networking including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and debug their networking appliances such as switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating devices that need critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, better compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup environment that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for contract IT projects. Progent's rates for ongoing consulting projects are determined according to the level of expertise of the engineers required. Progent's background in these important fields of computer technology enables clients to execute critical projects within budget and on schedule. Progent's project-based online engineering services include:

  • Call Center Services
    Progent's Call Center programs for organizations with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, co-managed Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most issues.

    Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk staff of experienced network professionals gives your customers in Anchorage Alaska rapid communication with a dependable network service group with years of experience providing telephone-based support and remote troubleshooting for IT systems powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center perception as a major driver of business success, and Progent's target is to solve and not simply record network issues.

  • Business Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Experts staff provides remote advanced engineering support and education in key business application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and education for Microsoft business applications including CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. For more on Progent's consulting, programming, and training services, see Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of multi-OS networks that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers companies in Anchorage Alaska remote hybrid network monitoring by providing System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM to accommodate your business so that your IT maintenance is proactive and automated. By uncovering looming trouble spots before they evolve into network outages, automated monitoring can avoid stressful and expensive information system failures. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments based on a combination of platforms.
How Your Anchorage Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency online help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or see Contact Progent. For offices and new ventures in Anchorage Alaska, Progent's online computer support specialists are ready to provide effective and cost-effective IT help whenever your organization requires it. More than a decade of offering online tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop world-class troubleshooting capability and to fine tune remote access technology to repair computer problems quickly while eliminating the expense and lost time associated with on-premises service visits.

Even if your Anchorage organization works with a regular freelance consultant or employs an in-house organization that can handle common computer problems, Progentís Microsoft and Cisco certified engineers can still offer a convenient and transparent remote expansion of your local resources in cases when your regular IT support personnel either lack the time or the experience to solve unexpected network crises or especially tough integration problems.

Details of Progent's Remote Computer Support for Anchorage Alaska
Progent's phone help, Internet-based repair, network security consulting, and system management services offer offices in Anchorage Alaska the greatest leverage for your support investment. Whether you need one-time phone support and Internet-based troubleshooting or full-time Help Desk services and network administration, Progent's experts can deliver your company enterprise-level IT support while allowing you to eliminate the expense and hassle of carrying a large in-house IT staff. Key features of Progent's National Remote Support services include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, breadth of IT knowledge, refined remote support tools, and understanding of corporate IT allow offices to avoid the limitations associated with excessive reliance on smaller service organizations, independent freelance consultants, or limited internal IT help.

Progent adds value by providing:

How Does Our Company Begin Getting Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.



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    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist you to design, program, test, deploy, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to move your legacy Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent offers as-needed support to organizations who need a fast solution to a specific issue related to Office Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the needs of individuals or teams.

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    Progent offers small organizations two ultra-affordable security evaluation packages that provide, for a preset fee, remotely administered inventory scans of your security profile which are evaluated by professional information security specialists who assess the results of the remote scan, present unbiased summaries of your existing security vulnerability, and make suggestions for remediation. Progent has developed two complementary security evaluation packages for external and internal scanning that are priced to fit the budgetary realities of small companies while providing enterprise-class assessments of your IT network's vulnerability to attack.

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    Progent is among the most experienced IT support companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange 2000 for typical scenarios such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.

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    Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can provide cost-effective online engineering, technical support, and education services to assist you to design, execute, and maintain Windows Server 2008 R2 to add substantial business value to your network.

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    Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management staff, develop an enterprise-wide security plan, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.

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    Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and support services to assist you to design, install, administer, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent can also help your organization to plan and implement hybrid networks that integrate on-premises and cloud-based resources and that deliver easy access, advanced security, streamlined management, and dependable performance for all your mobile and desktop devices.

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    Progentís wireless professionals can help small organizations plan, choose, evaluate, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a degree of security that matches or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless connectivity solutions that align best your business needs.

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    Progent's Mac support consultants can assist you with a wide array of network foundation areas such as system architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as Voice over IP and fast wireless connectivity. For business networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to deal with the challenge of designing, integrating, and supporting a system architecture that is robust, safe, productive and supportive of your business objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.

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    Progentís Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is an accounting and ERP package built, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you are able to license only the functions you currently require, with the ability to expand users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP support experts can help you deploy, configure and administer the latest version of Dynamics GP or migrate smoothly from an older release.

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    Dynamics GP accounting includes analytics and reporting capabilities that allow you to track all business processes, sales and expenses, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you understand your business more thoroughly, turning uncooked data into valuable business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business software development and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.

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    Progent can show you how to plan and implement an efficient move to Dynamics GP/Great Plains so that you retain your data, improve your protection, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity disruption by designing and following a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce solutions that work seamlessly with Dynamics GP 2010/Great Plains 2010.

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    System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single point of control for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any facet of planning, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid environments.

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    Progent's certified security consultants can help you safeguard your Apple Mac environment through expert services including running security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure off-site and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular objectives of your business information system.

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    Progent's temporary staff augmentation services allow you to meet sudden increases in demand for IT support personnel without incurring the costs and delays associated with identifying and hiring reliable technical workers and without increasing your permanent head count.

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    Dynamics GP accounting includes analytics and reporting capabilities that let you track all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you analyze your business more completely, turning raw data into valuable business information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer custom line-of-business software development and web commerce applications that integrate seamlessly with Dynamics GP.

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    Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, high-availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to help businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.

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  • Infor SyteLine CloudSuite Disaster Recovery Consulting
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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical business processes to get products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

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    Skype for Business Instant Messaging Consult

    Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office or Office 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed design review or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, fault-tolerant system architecture that addresses availability issues involving a wide range of infrastructure technologies and processes.

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    Progent offers the expertise of BlackBerry-premier professionals who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small companies an efficient solution for incorporating BlackBerry technology productively into their information system.

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    Progent can help businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.

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  • Windows 8.1 Client Hyper-V Small Business Outsourcing
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    Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including its touchscreen support and iconic live tiles user interface, offer a broad range of advantages for companies who know how to put them to work. Progent's Windows experts can help bring your business up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive advantage from the product's various technical enhancements.

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