Fast and Affordable Online Troubleshooting for Anchorage Alaska Computer Networks
Immediate Online Support for Anchorage SystemsFor organizations located in Anchorage Alaska, Progent provides remote help for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided online support to businesses in every state in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE engineers to solve challenging networking problems, plus the assistance of CISSP-accredited cybersecurity consultants to handle high-level security design and troubleshooting issues.

Progent's online support experts provide excellent leverage due to the fact that they have the practical background and have access to the sophisticated tools necessary to resolve the majority of network problems quickly. This reduces direct costs because service calls use up fewer chargeable consulting minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your organization saves even more in indirect expenses by minimizing or avoiding system downtime and related costs resulting from business discontinuity, disgruntled clients, idle workers, and distracted executives. Progent's extensive remote consulting know-how is especially helpful for organizations that depend on public clouds for critical network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be useful.

Progent's billing model for remote help is structured to leverage your IT service dollar. Progent charges by the minute for phone assistance, so you are billed just for the services that you actually get. In contrast to many remote support companies, Progent requires no startup fee or minimum payments. Progent's one-minute billing unit and clean model for billing do away with scenarios where fast solutions manage to end up as big tabs. Progent's penchant for solving technical issues quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a set of customized tools and field-proven processes which permit the highest level of efficiency for online consulting and troubleshooting for IT systems of all sizes. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's Technical Response Center to interface to your system remotely without violating network security.

Progent's proven technical support reporting application stores extensive documentation describing the service that Progent's customers have been provided. Progent's team consultants have the benefit of the specifics of assistance provided to each Progent client by every Progent consultant. This archive of problems and repairs is structured as an easily exploitable proprietary database that permits Progent's online support engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's high-level accreditations and working associations with key industry leaders including Cisco and Microsoft make available other extensive technical support databases and allow fast response from vendors' in-house engineering staff with the result that Progent's online service specialists can arrive at optimal resolutions quickly.

Remote services available from Progent to customers in Anchorage Alaska include:

Progent's ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent offers a family of low-cost, fixed-price managed services intended to enable small and medium-size businesses to utilize the same best-of-breed IT solutions used by some of the industry's leading corporations. The ProSight portfolio of network monitoring and management services covers all key areas of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete malware attack progression including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with leading backup product companies to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service. ProSight DPS services manage and monitor your data backup processes and allow non-disruptive backup and fast recovery of vital files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss resulting from hardware breakdown, natural calamities, fire, malware such as ransomware, user error, malicious insiders, or software bugs. Managed backup services in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. In addition to maximizing the security and functionality of your IT environment, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic projects and tasks that derive the highest business value from your information network. Learn more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a protected online account and enter your password you are requested to verify your identity via a device that only you possess and that is accessed using a separate network channel. A wide range of out-of-band devices can be used as this second form of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of real-time management reporting plug-ins created to integrate with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize critical issues like spotty support follow-up or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding devices that require critical updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core network devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's preparedness either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your existing cybersecurity posture and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for special information technology projects. Billing charges for ongoing consulting tasks are determined according to the qualifications of the engineers involved. Progent's experience with these special fields of information technology enables customers to execute critical projects economically and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Call Center Services
    Progent's Call Center support alternatives for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk consulting expertise can assist you in building an effective new Help Desk or improving your existing one, evaluating or enhancing Call Center application software to meet the particular requirements of your business, or providing temporary online staff to supplement your in-house Help Desk Call Center resources to handle demanding situations such as software migrations, major updates, or rolling out brand new applications.

    Progent's Call Center team of seasoned network consultants offers your workers in Anchorage Alaska rapid assistance from a reliable technical support resource with substantial experience providing telephone-based consulting and remote troubleshooting for networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk the reputation as a solid contributor to company success, and Progent's goal is to solve instead of merely record network problems.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting Group provides remote and in-depth engineering support and education in special application fields that include ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom programming, and education for Microsoft applications such as CRM, Project, Office Word, and Microsoft 365 Excel. To read additional information on Progent's expertise, programming, and training services, refer to Progent's Applications Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts offer world-class online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center2, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Anchorage Alaska online hybrid network monitoring by providing System Center Operations Manager consulting. Progent can customize SCOM to fit your environment so your computer support is proactive rather than reactive. By anticipating potential trouble spots before they expand into network outages, remote monitoring can minimize inconvenient and costly information system failures. Progent can also utilize server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Windows environments, or networks that incorporate a combination of operating systems.
How Your Anchorage Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based assistance with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Online Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Anchorage Alaska, Progent's online network support specialists can deliver effective and cost-effective system support whenever your business requires it. Over 20 years of offering online tech support has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to refine online access tools to repair network problems quickly while avoiding the expense and lost productivity that comes with in-person support visits.

Even if your Anchorage business deals with a local independent consultant or maintains a full time organization that know how to deal with the majority of computer issues, Progent's Microsoft and Cisco certified engineers can provide an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either don't have the availability or the expertise to fix sudden network emergencies or especially complicated integration problems.

Benefits of Progent's IT Support for Organizations in Anchorage Alaska
Progent's remote network troubleshooting services enable your Anchorage organization to have the benefits of timely, expert IT support without the cost of managing an in-house IT staff. Your network will derive greater strategic worth by becoming increasingly reliable, efficient, and protected. Advantages to your business include:

  • Seamless virtual extension of your on-site IT resources
    For most offices in Anchorage Alaska, local computer support resources, whether made up of freelance consultants or an in-house maintenance staff, can solve the majority of network issues. On the other hand, serious problems sometimes strike when your regular resources are too busy or absent, and some trouble may involve technology that is beyond the scope of your local service technicians. In these instances, Progent's online service professionals provide an easy, fast, and budget-friendly solution to augment your regular help and to transfer useful knowledge to improve your ability to resolve downstream issues locally.

  • Reduced Reliance on Individual Consultants
    For network maintenance, smaller businesses commonly rely on independent freelance service providers. While freelance service people carry smaller internal costs than big support companies and can afford to charge lower rates, they are sometimes overextended, making it difficult to respond rapidly to crisis situations. If an independent service provider is occupied with another customer, ill, on a trip, or in training, the absence of fallback help may force your business to wait for help during an emergency. As your business grows, system downtime and problems with vital applications are more costly. The budget you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides a dependable source of reserve support expertise to insure your network is always available.

  • Build a Scalable Basis for Smooth Growth
    Businesses typically begin with an IT architecture created on a shoestring budget. Lacking a proper infrastructure, slap-dash fixes often get piled on top of a shaky foundation. When a network grows, stability and scalability issues can impede the success of the business. These badly built systems require proper assessment, smart long-term planning, and wide IT knowledge to upgrade to a system architecture that can provide the stable foundation to handle vital business requirements and simplify future growth.

  • Work with Problem Solvers Instead of Product Sellers
    Smaller organizations require advice and technical training to navigate through an increasingly complicated array of product options capable of accelerating business growth and improving productivity. They do not need a computer consultant who is trying to sell a specific vendor's technology. Network support and product selling can lead to a situation where the recommended solution is designed around a predetermined technology instead of the true needs of a client. Progent avoids these conflicts by offering just services rather than products. This allows Progent to align technical consulting with the real needs of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT expertise, refined support software, and understanding of corporate IT allow businesses to escape the limitations associated with exclusive reliance on smaller service firms, individual freelance consultants, or limited internal resources.

Progent adds value by providing:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world professional experience, at the front lines of IT service, executing a wide range of technical tasks for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This ensures that you get not only expert technical help, but also a consultant with field-tested methods for using computer knowledge to fix actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you pay exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no initialization charge and asks no monthly commitment for services delivered during normal working hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's fine granularity does away with big invoices for quick repairs so you won't be tempted to allow simple problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent faces little competition. Businesses who work with trusted freelance consultants or who employ internal support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, protected, and efficient.

  • Automated Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only support firms to provide 24x7 remote monitoring services powered by MS System Center Operations Manager. Microsoft System Center Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By uncovering potential issues before they cause downtime, system monitoring can keep your IT network from stressful and costly availability disruptions.
How Does My Business Begin Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.

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    Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support to help you to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.

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    Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it easier to copy system images, control mobile devices, and run management utilities. In addition to advising you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes standards, processes and IT products to keep your IT computer system protected.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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    Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that permits a BYOD computing model with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Microsoft 365 applications such as Outlook and PowerPoint.

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    Progent's Microsoft Premier professionals offer world-class support for major deployments of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can provide local personnel to help enterprises with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.

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