Fast and Affordable Remote Troubleshooting for Anchorage Alaska Networks
Urgent Remote Technical Support for Anchorage SystemsFor companies in Anchorage Alaska, Progent provides remote help for information systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have provided online troubleshooting to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE network specialists to help with challenging networking problems, as well as the assistance of CISA and CISSP-certified cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's online technical support experts offer excellent value due to the fact that they possess the practical experience and are equipped with the sophisticated tools required to resolve the majority of information system problems rapidly. Efficient support reduces direct costs because solutions require fewer billable minutes. Remote support also avoids the expense of dispatching an engineer to your site. Your company saves even more with indirect costs by minimizing or avoiding network outages and related losses stemming from business disruption, disgruntled customers and vendors, unproductive employees, and distracted executives. Progent's extensive remote technical support expertise is especially valuable in environments that rely on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an option.

Progent's billing model for remote help is designed to stretch your IT service investment. Progent bills on a per-minute basis for telephone-based assistance, so you are charged only for the support that you actually get. In contrast to many online service organizations, Progent asks for no initialization charge or minimum fees. Progent's one-minute granularity and clean model for billing eliminate situations where fast fixes somehow end up as major tabs. Progent's skill at dealing with technical issues quickly means you spends less money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has mastered an array of customized tools and field-tested processes which allow the highest degree of efficiency for remote engineering help and troubleshooting for information networks of any size. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access permits the experts of Progent's Technical Response Center to communicate with your system remotely without compromising network security.

Progent's proven service reporting system stores thorough histories of all service that Progent's clients have been provided. Progent's authorized consultants have access to the history of all help provided to every Progent client by every Progent engineer. This history of anomalies and resolutions is organized as a quickly exploitable proprietary database that allows Progent's online technical experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support grows daily. Progent's extensive list of certifications and working associations with important technology companies such as Cisco and Microsoft open up other vast support databases and permit quick response from manufacturers' in-house support staff with the result that Progent's remote service experts can find optimal solutions quickly.

Remote support services offered by Progent to companies in Anchorage Alaska include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, fixed-price managed services intended to enable small and medium-size organizations to utilize the same cutting-edge technology used by many of the industry's leading enterprises. The ProSight suite of network management outsourcing services covers all critical aspects of information technology such as email protection, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the entire threat progression including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore product companies to create ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and monitor your backup operations and enable transparent backup and fast recovery of important files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, malicious insiders, or application glitches. Managed services in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. In addition to optimizing the security and functionality of your IT network, Progent's patch management services allow your in-house IT staff to focus on more strategic projects and tasks that derive the highest business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, whenever you sign into a protected application and give your password you are requested to confirm your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be utilized as this added form of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate several validation devices. For more information about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of in-depth management reporting utilities created to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to provide web-based management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and debug their connectivity appliances such as routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's preparedness to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient security and backup environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract IT projects. Billing charges for ongoing development or consulting projects are determined based on the level of expertise of the consultants required. Progent's experience with these special fields of computer technology allows clients to execute critical projects within budget and on schedule. Progent's project-based remote consulting solutions include:

  • Help Desk Services
    Progent's Call Center service options for organizations with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Call Center services, co-managed Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that manages all aspects of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk Call Center consulting support can assist you in establishing an efficient new Help Desk or improving your established one, identifying or modifying Help Desk application software to meet the special requirements of your business, or providing occasional online staff to reinforce your internal Help Desk team during demanding scenarios such as software migrations, mass upgrades, or installing brand new applications.

    Progent's Call Center team of veteran information technology professionals offers your clients in Anchorage Alaska fast assistance from a reliable support resource with extensive experience delivering telephone-based support and remote diagnostics for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Call Center the reputation as a crucial driver of company performance, and Progent's target is to fix rather than simply document network issues.

  • Applications Services: Education, Development, and Integration
    Progent's Applications Consulting Group offers remote professional consulting expertise and training in key business application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for Microsoft applications such as CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To find out additional information on Progent's consulting, custom programming, and education services, see Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts can provide advanced remote and onsite support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new implementation of Microsoft System Center2, expand or tune an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver organizations in Anchorage Alaska online hybrid network monitoring by providing System Center Operations Manager consulting services. Progent can configure Operations Manager to accommodate your business so your computer support is proactive rather than reactive. By detecting potential problems before they result in network outages, remote monitoring can minimize disruptive and costly information system failures. Progent can also use server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments that support a combination of operating systems.
How Your Anchorage Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote assistance with Windows, macOS and OS X, or Linux networks, go to Progent's Emergency Remote Support, phone 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in Anchorage Alaska, Progent's online computer support engineers are ready to deliver professional and cost-effective IT help whenever your organization has to have it. More than two decades of providing online technical assistance has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting skills and to refine online connectivity tools to fix network problems rapidly while eliminating the expense and lost time that comes with on-site support visits.

Even if your Anchorage office has a regular freelance support technician or maintains a full time IT staff that can deal with the majority of computer issues, Progent's Microsoft and Cisco certified consultants are available to offer an easy and transparent virtual expansion of your on-site resources for situations when your regular IT support personnel either don't have the availability or the knowledge to handle sudden network emergencies or especially complicated integration projects.

Features of Progent's Online Network Services for Anchorage Alaska
Progent's online help, Internet-based troubleshooting, system security expertise, and system administration services offer offices in Anchorage Alaska the greatest leverage for your support investment. Whether you need one-time telephone support and Internet-based troubleshooting or full-time Help Desk call center services and network administration, Progent's professionals can provide your office enterprise-level network support while allowing you to avoid the cost and hassle of running a large in-house IT staff. Highlights of Progent's online help services include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's head count, breadth of technical experience, fine tuned remote support tools, and familiarity with corporate IT enable businesses to avoid the limitations associated with excessive dependence on smaller service firms, individual freelance service providers, or limited in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, at the forefront of network support, performing a broad range of IT tasks for an extensive mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert technical capability, but also a consultant with proven methods for applying computer knowledge to repair real-world IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-site help by the minute. As a result, you owe only for received support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no retainer for support services provided during regular business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with large invoices for fast repairs so you won't be tempted to allow simple problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent has few competitors. Companies who work with familiar independent consultants or who maintain in-house IT staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, secure, and productive.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the few support companies to provide round-the-clock system tracking services based on Microsoft Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory instead of reactive. By revealing potential issues before they result in downtime, system monitoring can keep your information network from stressful and costly availability disruptions.
How Does My Business Begin Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.



An index of content::

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    Progent has a long background providing a full-spectrum of remote IT support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced online network consulting and has delivered IT solutions to organizations in all 50 states. Remote support eliminates travel expenses and resolves issues more quickly than onsite service calls.

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    Cisco's security and remote connection technology for small companies represent a comprehensive range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit most closely with your company goals.

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    Progent can assist small and medium-size companies to deploy and debug video conferencing solutions to allow their at-home workers to communicate effectively with colleagues and clients.

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    • Firepower Services Support and Help
    Cisco ASA 5500-X Firewall Remote Troubleshooting

    Progent's Cisco-Certified network experts offer professional PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative solutions. Progent's network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Information Technology Consulting Citrix XenServer Security iPhone Security Network Engineer
  • Computer Services Anchorage, Alaska
  • Integration Support SQL Server 2017 and Excel Network Consultants SQL Server 2017 and Windows Server 2012 R2
  • Internet Carrier Selection Services WiMax Professional
  • Intune Certification Management Technology Consulting Services 24/7/365 Intune and Apple iOS Troubleshooting
  • Juniper J Series Gateway Network Security Testing Juniper J Series Firewall Consultant
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  • Largest Shared Computer Support Help Desk Computer Consultants Urgent Microsoft Certified Co-managed Call Center Remote Troubleshooting
  • Linux Online Troubleshooting Mandriva Linux Professional
  • Largest Anchorage Small Office IT Consultants
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  • Lync Server 2013 Instant Messaging Consultants Lync Server 2013 and SharePoint Technology Professional
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  • Mandrake Linux Professionals Gentoo Linux On-site Support
  • Meraki MR32 Access Point Help and Support Meraki 802.11ac Access Point Upgrade Remote Support
  • Microsoft Azure Storage Contract Development Azure Resource Manager Consult
  • Microsoft Certified Exchange Server Migration Consulting Services 24 Hour Exchange Upgrade Professionals
  • After Hours Anchorage Network Outsource
  • Microsoft Certified Partner Office 365 PowerPoint Integration Technology Consulting Services Microsoft 365 Outlook Integration Consultants

    • SQL Server 2012 AlwaysOn Availability Groups On-site Technical Support
    Power View IT Consulting

    Progent can provide the support of Microsoft-certified consultants as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity specialists, and certified data security consultants to assist you to assess the potential advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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  • Microsoft SBS Server Technology Professional Small Business Server 2008 Consultants
  • Microsoft SharePoint Server Network Engineer 24x7x365 Microsoft Office SharePoint Server 2013 Professional
  • Tech Consulting Anchorage, Alaska
  • Microsoft Windows 10 Upgrade Technical Support Organization Consult Windows 10 MDT
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  • Offsite Backup Service Technology Professional Offsite Backup Service Professional

    • Ekahau Onsite Wi-Fi Site Survey Consulting Services
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    Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, install, enhance, manage and debug a Wi-Fi network customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.

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    Progent imposes no startup fee and asks no monthly commitment for services delivered during regular working hours. Progent's one-minute granularity does away with big invoices for fast fixes so you won't be tempted to allow simple problems to fester.

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  • Onsite Support Troubleshooting Onsite Support Remote Support
  • Anchorage Computer Network Providers
  • Onsite Technical Support macOS and Windows SharePoint and Mac Onsite Technical Support
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  • ProSight Phishing Protection Professional IT Services ProSight Next Generation Endpoint Protection
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    • Online Technical Support SharePoint Server 2007
    Microsoft Office SharePoint Server 2013 Technology Consulting Services

    Progent's Microsoft-certified consultants can help you evaluate the economic case for deploying Microsoft SharePoint 2007, advise you on the most appropriate version of SharePoint for your application, provide setup and integration services, assist you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk services.

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    • High-Availability Internet Network IT Consultant
    Automatic Failover Professionals

    Progent's Cisco-authorized network experts can show you how to design an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet connectivity via a wide range of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE professionals to help you utilize the latest technology for fault tolerant Internet connectivity to create an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.

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  • Remote Technical Support Supplemental Service Desk Cost Savings Shared Support Desk Economics Support and Integration
  • Risk Assessment Online Support Services On-site Technical Support Risk Response
  • SCCM Policy Settings Technology Consulting Services SCCM Policy Settings Remote Support Services
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  • SCOM 2012 Application Monitoring Online Consulting Operations Manager Migration Support and Setup
  • SCVMM 2012 and Windows Server 2012 Online Troubleshooting Immediate Microsoft Consulting SCVMM 2012 VHDX Resizing
  • SCVMM 2016 and VMware ESXi Online Help Technology Consulting Services SCVMM 2016 and Windows Server 2016
  • SQL Server 2012 Network Installations Anchorage Alaska Anchorage, AK Network Integration Microsoft SQL Server 2016
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  • Setup and Support Microsoft Exchange Server 2010 Migration Microsoft Exchange Server 2010 Network Engineer

    • Enterprise Active Directory Tech
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    For corporations with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco system specialists offer a variety of IT support services including project management, SOX compliance, office moves, corporate security, system design, on-site or phone-based emergency support, and technical support for data center hosting environments. A Progent network architect can help you plan a multi-office information system that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can assist you to deploy Cisco technology for connection solutions that combine simple, high-performance, integrated, and wireless networking.

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    Ekahau On-premises Wi-Fi Site Survey Remote Support Services

    Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, install, enhance, manage and debug a Wi-Fi solution adapted to your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.

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    • Check Point Firewalls Cybersecurity Tech Services
    Check Point 3000 Firewalls Cybersecurity Company

    Progent's Check Point Software experts can help you select and deploy Check Point Firewall and VPN software and appliances powered by Check Point Software's security platform to provide an economical and effective security defense for your information network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a central stop for continuing network support, administration, education, and design expertise.

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    • SCVMM 2016 and Hyper-V Consultants
    24x7 VMM 2016 Management Server Support and Integration

    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is intended to offer a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy versions of Virtual Machine Manager, design processes for creating and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

  • Support Desk Sharing Cost Savings Configuration Engineer Extended Call Desk Costs
  • Cisco Experts Anchorage Tech Outsourcing
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    • Information Technology Consulting System Center 2016 and Windows Server 2016
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    Small to middle size companies can now get all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier network support experts. With Progent's economically priced IT support programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company networks enterprise-class reliability, protection, and productivity.

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  • System Center 2016 and Skype for Business Integration Technical Consultant System Center 2016 and Operations Management Suite Computer Engineer
  • Technical Support Services ProSight Reporting Remote Network Infrastructure Management Largest IT Consultant ProSight Reporting SentinelOne Remote Network Monitoring
  • Technology Professional Lync Server 2013 Front End Server Immediate Lync Server 2013 PSTN Gateway Consultancy
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    • 64-bit Server Integration Services
    64-bit Server IT Services

    Progent's Microsoft-premier consultants can assist your organization to update your servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit computing, plan an affordable migration strategy that minimizes operational interruptions, and provide inexpensive, expert remote support to aid you to install 64-bit operating systems and application programs on your existing hardware.

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    CheckPoint FireWalls information Systems Audit

    Progent's Check Point Software firewall experts can help you design, deploy, and manage firewall solutions built around Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.

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    • Cisco and Microsoft Certified Expert On Demand IT Staff Augmentation Consultants
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    Progent's short-term IT staffing services enable organizations to respond to sudden increases in demand for network support personnel without dealing with the costs and hassle associated with identifying and hiring experienced technical help and without increasing your permanent head count.

  • Windows 2003 Server IT Consultants Windows Server 2003 Services
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  • Windows Server 2012R2 Multitenancy Remote Consulting Windows Server 2012 R2 Support and Integration
  • Windows Server 2012R2 Security Help and Support Technology Consulting Windows Server 2012 R2 Hyper-V
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    • Biggest Expert Microsoft Certified Microsoft 365 Exchange Online and on-premises Exchange Information Technology Consulting
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    Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and on budget.

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