Fast Remote Support for Anchorage Alaska Computer Networks
Urgent Remote Help for Anchorage SystemsFor organizations located in Anchorage Alaska, Progent offers online help for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to businesses in every state in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists to help with complex infrastructure issues, as well as the assistance of CISSP-accredited cybersecurity experts to help with high-level security design and diagnostic issues.

Progent's remote support engineers offer excellent value because they have the real-world experience and have access to the sophisticated tools necessary to solve the majority of information system issues quickly. This lowers direct costs because solutions require fewer chargeable consulting minutes. Remote help also eliminates the cost of sending a consultant to your site. Your company saves even more with incidental costs by reducing or avoiding network downtime and related losses resulting from business disruption, upset customers and vendors, unproductive workers, and distracted executives. Progent's advanced remote consulting know-how is especially valuable in environments that rely on public clouds for critical infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be useful.

Progent's billing model for remote support is designed to stretch your IT service dollar. Progent charges per minute for telephone-based assistance, so you are billed just for the services that you actually get. In contrast to many remote support organizations, Progent imposes no service activation surcharge or minimum fees. Progent's one-minute granularity and clean model for billing save you from scenarios where speedy. minor repairs manage to end up as major tabs. Progent's penchant for dealing with technical issues efficiently means your business spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has fine tuned a collection of optimized technologies and proven processes which promote the highest degree of efficiency for remote technical support and troubleshooting for information networks of any size. Progent's remote service group can interface to your system remotely without compromising system security.

Progent's proven customer support reporting application stores thorough documentation for all support that Progent's customers have been provided. Progent's staff service personnel have access to the specifics of support delivered to each Progent client by every consultant. This history of trouble tickets and resolutions is organized as a conveniently retrievable proprietary knowledge base that allows Progent's online technical professionals to communicate their knowledge company-wide to ensure that the efficiency of Progent's support improves over time. Progent's high-level accreditations and close relationships with major vendors such as Cisco and Microsoft open up other vast technical support databases and permit fast response from vendors' in-house engineering staff with the result that Progent's online service experts can determine optimal resolutions quickly.

Remote support available from Progent to customers in Anchorage Alaska include:

Progent's ProSight Managed Services for Small and Mid-size Organizations
Progent offers a family of low-cost, subscription-based managed services designed to enable small and mid-size organizations to utilize the same best-of-breed technology deployed by many of the world's leading enterprises. The ProSight suite of IT management outsourcing services covers all key areas of information technology such as email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for monitoring and managing your network, server, and desktop devices by providing an environment for streamlining common tedious jobs. These include health checking, update management, automated remediation, endpoint deployment, backup and recovery, anti-virus defense, remote access, standard and custom scripts, resource inventory, endpoint status reporting, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it transmits an alarm to your specified IT staff and your Progent technical consultant so potential problems can be taken care of before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of in-depth reporting tools designed to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues like inconsistent support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup product companies to create ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service. ProSight DPS services manage and track your data backup operations and allow non-disruptive backup and rapid recovery of vital files, apps, system images, plus VMs. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human error, ill-intentioned employees, or software bugs. Managed backup services in the ProSight Data Protection Services family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a protected application and enter your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized for this second means of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate several verification devices. For more information about Duo identity validation services, go to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Co-Managed Support: Outsourced and Co-managed Call Desk Services
    Progent's Shared Help Desk Service provides a smooth extension of your corporate support team. User interaction with the Service Desk, provision of support services, problem escalation, trouble ticket generation and updates, efficiency measurement, and maintenance of the support database are cohesive whether issues are resolved by your corporate IT support staff, by Progent's team, or both. You have unrestricted flexibility to expand or shrink your part of IT support work as needed. Progent takes care of startup installation and onboarding of the professional services automation (PSA) software as well as workflow documentation, validation and education. To find out more about ProSight Shared Call Desk, see ProSight Shared Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving information system. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services allow your in-house IT team to focus on more strategic projects and tasks that deliver the highest business value from your information network. Read more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with information security standards, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's preparedness to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current cybersecurity posture and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup/recovery environment that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting experts for contract information technology projects. Progent's charges for longer-term development or consulting tasks are determined according to the level of expertise of the consultants required. Progent's background in these important areas of computer technology enables customers to execute critical projects within budget and on time. Progent's special online engineering services include:

  • Call Center Services
    Progent's Help Desk Call Center support alternatives for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, shared Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services offer small organizations a complete service desk solution that handles all facets of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk Co-management services allow your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned network experts provides your workers in Anchorage Alaska rapid communication with a large support resource with extensive experience delivering phone consulting and remote diagnostics for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's concentration is to give the Call Center the reputation as a major contributor to company productivity, and Progent's goal is to resolve and not merely track network issues.

  • Business Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group can supply phone-based and in-depth engineering support and training in specific business application areas including ERP, MRP, customizing accounting packages, and CRM. Progent also offers consulting, programming, and training for Microsoft business applications such as CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. For more information on Progent's expertise, custom programming, and training offerings, see Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consulting experts can provide world-class online and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of Microsoft System Center2, extend or optimize your current one, migrate smoothly from a prior release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Anchorage Alaska online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can customize Operations Manager to suit your business so that your network support is proactive and automated. By exposing potential issues before they cause crashes, proactive monitoring can avoid inconvenient and expensive service failures. Progent can also deploy system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft environments, or systems that support a combination of OS platforms.
How Your Anchorage Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency phone-based help with Windows, macOS and OS X, or Linux environments, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Anchorage Alaska, Progent's phone-based network support specialists are ready to provide effective and economical system help whenever your business requires it. Over two decades of providing remote repair services has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to fine tune online connectivity technology to fix network problems rapidly while eliminating the cost and lost productivity that comes with on-site service calls.

Even if your Anchorage company relies on a local freelance consultant or maintains an in-house IT staff that know how to deal with ordinary network problems, Progent's Microsoft and Cisco certified consultants are available to offer a convenient and transparent remote extension of your on-site resources for situations when your usual service personnel either lack the availability or the experience to solve unexpected network crises or particularly complicated integration problems.

Details of Progent's Online Computer Support for Anchorage Alaska
Progent's online help, remote troubleshooting, network security consulting, and network management services offer companies in Anchorage Alaska the greatest leverage for your IT investment. Whether you require occasional phone help and remote troubleshooting or full-time Help Desk call center services and system management, Progent's experts can deliver your organization world class IT support while allowing you to avoid the cost and hassle of maintaining a large in-house IT staff. Highlights of Progent's online help services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, range of IT experience, fine tuned support software, and familiarity with enterprise networking enable offices to escape the pitfalls associated with exclusive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent adds value by providing:

How Does My Business Start Receiving Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Technical Support.



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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service programs, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class reliability, protection, and productivity.

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    Progent's Windows 11 experts can provide an array of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, teleworker access, security and compliance, centralized provisioning, and Help Desk Call Center support services.

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    The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Citrix-certified experts can assist you to plan, install, manage, and support a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and support an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Remote server management cards give IT administrators full control over a server without the need for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP so that you preserve your data, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce solutions that work transparently with Dynamics GP/Great Plains.

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    Progent's certified security experts can perform NodeZero-based penetration tests to verify your security defense systems and policies are properly configured and effective.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built upon proven virtualization architectures that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent can assist you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.

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    Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and post-migration Call Center support services.

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    Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with planning, installing, managing and supporting powerful information technology solutions powered by Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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    Progent's Citrix experts can help your organization to evaluate the strategic value of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and recoverability of your virtualized network while lowering the cost of resources and support and streamlining management tasks.

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    Progent's Mac support consultants can help you with a broad range of network foundation issues such as system architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to deal with the complexity of designing, integrating, and supporting a system architecture that is robust, secure, efficient and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
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