Immediate Remote Support for Anchorage Alaska Computer Networks
Urgent Online Support for Anchorage SystemsFor companies in Anchorage Alaska, Progent provides remote technical support for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote troubleshooting to businesses in every state in the U.S. (Check out testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure issues, plus the services of CISSP-certified security experts to handle high-level security architecture and troubleshooting issues.

Progent's online technical support experts offer excellent value because they have the real-world background and have access to the advanced technology necessary to resolve the majority of network issues rapidly. This reduces immediate expenses since service calls accumulate minimal chargeable minutes. Remote support also avoids the expense of sending a consultant to your site. Your organization benefits additionally in incidental expenses by minimizing or eliminating network downtime and related losses resulting from business disruption, upset clients, unproductive workers, and de-focused management. Progent's advanced online consulting know-how is particularly valuable in environments that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's pricing model for online support is structured to stretch your network support investment. Progent charges per minute for phone assistance, so you are billed only for the support that you actually get. In contrast to many remote support firms, Progent asks for no service activation surcharge or minimum payments. Progent's one-minute billing unit and clean policy for pricing avoid situations where speedy. minor fixes somehow end up as big tabs. Progent's penchant for dealing with technical issues quickly means you spends less money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a set of optimized tools and proven processes which permit the maximum degree of efficiency for remote consulting and troubleshooting for computer systems of any size. Progent offers protected VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the staff of Progent's online support team to access your network remotely without compromising corporate security.

Progent's proven customer support reporting system keeps extensive records for all service that Progent's clients have been provided. Progent's staff consultants have the benefit of the records of all help delivered to each Progent customer by every engineer. This history of issues and fixes is organized as a conveniently retrievable proprietary knowledge base that enables Progent's online support engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's advanced certifications and close relationships with important vendors such as Cisco and Microsoft make available additional extensive technical knowledge bases and allow fast response from vendors' internal engineering staff with the result that Progent's remote consulting specialists are able to find optimal solutions in the least time.

Online technical services provided by Progent to companies in Anchorage Alaska include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by many of the industry's top enterprises. Progent's ProSight portfolio of outsourced network management services addresses all key aspects of information technology such as email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the entire threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your Progent consultant so that any potential issues can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory environment. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with data security regulations, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's preparedness either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup system that aligns with your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent offers the services of seasoned remote consulting experts for special information technology programs. Progent's charges for ongoing consulting projects are set according to the level of expertise of the engineers involved. Progent's experience with these important fields of information technology enables customers to complete major projects economically and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center service options for businesses with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Call Center services, shared Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's normal desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve the most problems.

    Progent’s shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative service desk solution built around the top professional services automation tool for handling service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center staff of experienced network professionals offers your workers in Anchorage Alaska instant contact with a large support group with substantial background delivering phone support and online diagnostics for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Help Desk recognition as a solid enabler of business performance, and Progent's target is to fix and not simply record IT problems.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting Team offers remote and in-depth engineering support and education in special business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for popular Microsoft business applications including CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more about Progent's consulting, customization, and education services, visit Progent's Applications Experts Team.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, extend or tune an existing one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Anchorage Alaska online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM to suit your environment so your network maintenance is proactive rather than reactive. By anticipating possible problems before they result in network outages, proactive monitoring can avoid disruptive and expensive information system crises. Progent can also provide help with network monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or networks based on multiple platforms.
How Your Anchorage Company Can Contact Progent's Online Support Experts
To contact Progent about emergency phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or see Contact Progent. For offices and startups in Anchorage Alaska, Progent's phone-based network support engineers are ready to deliver professional and cost-effective system help whenever your organization needs it. More than 15 years of delivering remote tech support has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to fine tune remote access technology to repair computer problems rapidly while eliminating the cost and lost productivity associated with on-site support calls.

Even if your Anchorage office relies on a regular independent support technician or employs a full time organization that know how to handle ordinary computer problems, Progent’s Microsoft certified engineers are available to offer an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either lack the time or the knowledge to resolve unexpected network crises or particularly complicated integration problems.

Details of Progent's Online Computer Support for Anchorage Alaska
Progent's online support, remote repair, network security expertise, and system administration services give companies in Anchorage Alaska unparalleled leverage for your IT budget. Whether you need occasional telephone support and remote troubleshooting or ongoing Help Desk call center services and system management, Progent's professionals can deliver your organization enterprise-level IT support while allowing you to avoid the expense and hassle of carrying a large in-house IT staff. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's staff size, depth of technical expertise, refined support software, and familiarity with enterprise networking allow offices to escape the limitations associated with excessive reliance on smaller consulting organizations, independent freelance consultants, or limited in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry background, at the forefront of network service, performing a broad range of IT tasks for an extensive array of customers. Every Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its support personnel. This ensures that you get not just expert technical capability, but also a support engineer with proven methods for using technical knowledge to fix real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for phone service and on-site help by the minute. Consequently, you are invoiced just for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent imposes no initialization charge and asks no monthly commitment for services delivered during normal working hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you will not be forced to allow simple problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent has few competitors. Companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only support companies to offer round-the-clock network tracking services powered by Microsoft System Center Operations Manager. MS Operations Manager causes your computer support to be anticipatory instead of reactive. By uncovering potential issues before they cause downtime, system monitoring can keep your information network from stressful and expensive availability losses.
How Does My Business Begin Getting Remote Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, go to Immediate Network Support.



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    Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment services, help you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint Server 2007, develop a company-wide security plan that includes portal technology, and provide maintenance and Help Desk support.

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    Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with expert telephone support and effective escalation options but who have to work within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.

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    With virtual servers, companies are able to run multiple virtual servers on a single actual server. Virtual server technology enables businesses to gain all the advantages of server segmentation, while avoiding the expense that goes with purchasing extra server hardware. Virtual servers are the enabling technology behind private clouds, which provide major benefits including reducing the costs of capital equipment, datacenter facilities, and management while improving data protection, network availability, and recoverability. Other important server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management consultants can assist you in all aspects of server virtualization and administration to enable your business to contain costs and conserve time.

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    • OS X and Cisco Security Remote Support Services
    24 Hour Macintosh Virus Recovery Online Consulting

    Progent's CISM-certified security consultants can help you protect your Mac environment through professional services such as performing security tests, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile connectivity, deploying monitoring software for defense against viruses, spam, and malware, and developing a comprehensive security plan adapted for the particular goals of your corporate network.

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    Progent's Cisco Catalyst 9100 Series 802.11ax WAP experts offer affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).

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  • Microsoft 365 Exchange Online and on-premises Exchange IT Consulting Exchange admin center IT Consultant
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    Specialists Private Cloud Integration

    Progent’s private cloud hosting allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. You can take advantage of Progent’s private cloud to eliminate major capital costs for the purchase, upkeep, and operation of computer hardware and facilities while benefiting the highest levels of network reliability and physical security.

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    Linux Network Monitoring, Nagios and MRTG Services

    Nagios and MRTG are powerful, Open Source monitoring tools that run with Linux and can be deployed to analyze UNIX environments, Microsoft Windows networks, or multi-OS environments in which Linux and Windows run side by side. The Nagios monitor lets system support engineers to monitor network services including SMTP, HTTP, SSH, and PING. MRTG permits you to track the bandwidth in and out of SNMP network devices including processors, routers, and switches. Progent's network integration engineers can show you how to utilize both these tools to tune and repair your computer network.

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    If you have a company network with 10 to 50 network users, Progent's network outsourcing services save your company from dependence on single freelance service provider while giving you affordable and reliable access to high-quality network support. By providing network support service when you need it, providing specialized expertise for critical applications, delivering value-added support such as 24x7 network monitoring, and billing only for support you receive, Progent offers you an economical solution for optimizing the productivity and profitability of your small business network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe information system and to have quick access to the experienced consulting ordinarily restricted to businesses who can support a sizeable in-house IT organization.

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    Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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    • FAQ about Network Consultants Openings
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    To see replies to frequent enquiries about becoming employed by Progent, refer to Employment at Progent FAQs.

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    • Wave 2 WiFi migration Online Support Services
    Wireless Network Online Troubleshooting

    Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

  • Microsoft Windows Outsource Outsourcing Services Microsoft Office
  • Microsoft and Cisco Certified Anchorage, Alaska Network Services Anchorage Providers
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  • MySQL Community Edition Training MySQL Integration
  • Network Engineer FRx Reports 24/7 HTML programming Engineer
  • Network Security Evaluation Juniper Junos Network and Security Manager Juniper Junos J-Web Security Auditor
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  • Office 365 authentication Consultant Services Urgent Technology Consulting Microsoft 365 integration with on-premises environments
  • Office 365 hybrid solutions for Exchange Support and Help Microsoft Outlook autodiscover Help and Support
  • Anchorage Technology Support
  • Offsite DPM Data Backup Service Network Consultant Consultants Microsoft DPM 2010 Backup Service
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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.

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    • Consultants Microsoft Windows 2008 R2
    Consulting Microsoft Windows Server 2008 R2

    Windows Server 2008 is a major advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, staffing, network monitoring, and security expertise.

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  • Power BI Integration Design Firms Power BI Reports Development Firm
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    Windows 2003 Information Technology Consulting

    Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, configuration, update, and support services include network planning, installation, project management, in-person and remote technical support and repair, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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    • Windows Server 2012 R2 Essentials Consulting Services
    CISA Certified Security Expert Consult Microsoft Windows Server Essentials

    Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid networking paradigm that combines on-premises and cloud-hosted resources. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your network ecosystem. Progent can provide full-service project management support to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting help, troubleshooting, and customized training.

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    SharePoint Portal Server 2007 Onsite Technical Support

    Progent's Microsoft-authorized consultants can help you rationalize the business justification for implementing Microsoft SharePoint 2007, consult with you on the most sensible version of SharePoint Portal Server for your application, provide configuration and deployment expertise, assist you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with SharePoint 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk services.

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    • Windows 10 MDT Professional
    IT Consultants Microsoft Windows 10 Upgrade

    Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and post-migration Call Center support services.

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

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    Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.

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  • Sun Solaris Upgrade Consultants Solaris to Windows Upgrade Help
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    • Microsoft Certified MS SQL Server 2008 Computer Consultants
    SQL 2008 Analysis Services Specialist

    Progent's Microsoft-Premier SQL Server consultants can provide a range of services to assist small businesses to plan, deploy, administer, and troubleshoot MS SQL Server 2008 solutions in order to receive the maximum competitive advantage from Microsoft's advanced information management technology. Also, Progent offers consulting expertise for network infrastructure, enterprise-wide protection, and software programming to optimize the strategic advantage of your IT network.

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    Progent's Power BI experts can help you to design, deploy, maintain, update or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can help you implement and manage an on-premises, cloud, or hybrid architecture to run Power BI.

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    Progent provides nationwide urgent phone support and consulting services for companies that operate environments based on variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Online technical support offers optimum return for your IT budget by extending client productivity and limiting the hours billed for computer analysis and repair. Advanced remote access technology and skilled technicians and engineers combine to enable Progent to solve most IT issues without squandering time and expense by going to your location. In most of situations your network issues can be remediated over the phone or through a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM premier security professionals to assist you with the most challenging system issues.

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    Progent’s Microsoft-certified experts offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's solutions for change and configuration management. Configuration Manager 2007 is the new title for the update management solution formerly known as SMS Server. System Center Configuration Manager provides a range of new features to SMS Server 2003 such as full automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch administration, application metering, and licensing compliance. Progent's engineers can also assist you to migrate smoothly from SMS Server to System Center Configuration Manager 2007.

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  • Top Microsoft Windows 2000 Troubleshooting 24-Hour Windows 2000 Onsite Technical Support

    • Computer Engineer Dynamics GP/Great Plains Features
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    Progent’s Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its segmented approach you can license only the capability you currently require, with the ability to add clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software consulting engineers can show you how to install, configure and manage Microsoft Dynamics GP 2010 and also older editions of Dynamics GP.

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    • Microsoft Dynamics SL Applications Consultants
    Consulting Services Dynamics 365 NAV

    Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and one-on-one or group webinar training customized to address your specific requirements. Progent's experts also can help you integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.

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  • Top Ranked Firewall Security Company Ted Stevens Airport Anchorage ANC Cybersecurity Contractors CISSP
  • Top Rated Microsoft Project Server Scheduling Professionals Project Server 2013 Technology Consulting
  • Tracking Service Costs Support and Integration Services Documentation Technical Consultant

    • Cisco Firepower Configuration Network Engineer
    ASA Firepower On-site Support

    The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.

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    Solaris Support and Setup

    If your business network combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that permits all your OS platforms to coexist for easy management, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's Solaris and Windows integration assistance offerings include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.

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    • Solaris Consulting
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    If your business network mixes Sun Solaris platforms with Windows, Progent can help you to integrate your computers into a unified environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's Solaris and MS Windows integration support offerings feature network infrastructure configuration and support, consulting for Windows services for UNIX, online server monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center support.

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    • iPhone and Skype for Business integration Consultant Services
    24/7 iPhone integration Online Technical Support

    Progent can provide cost-effective online assistance to assist your business to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT system.

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  • Small Business Network Consulting Group Anchorage
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  • Windows Server 2012R2 Data Deduplication IT Consulting Specialist Windows Server 2012 R2 Live Migration
  • Windows Server 2016 Migration Engineer Windows Server 2016 Migration Computer Engineer

    • Technical Consultant Cisco ASA 5500 Firewall
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    Progent's Cisco certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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  • Windows Server 2019 Hybrid Integration Network Consulting Expert Microsoft Certified Windows Server 2019 Cybersecurity Troubleshooting

    • Apple Macintosh Network Security Setup and Support
    Top Ranked Online Technical Support OS X VPN

    Progent's certified security consultants can show you how to secure your Mac network through expert services including performing security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing safe off-site and mobile connectivity, installing monitoring software for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the specific objectives of your business information system.

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    • System Center 2016 Data Protection Manager Support Outsourcing
    Expert Microsoft Certified System Center 2016 and Windows Server 2016 Support and Help

    Progent has over a decade of background deploying, and supporting the key platforms included with System Center and can assist you to plan, configure, support, and fix your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist your organization to migrate to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management platform to provide the advantages of enterprise-class deployment, management automation, security, plus datacenter and application availability and performance monitoring.

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