Fast Remote Help for Anchorage Alaska IT Networks
Immediate Online Consulting for Anchorage NetworksFor companies in Anchorage Alaska, Progent provides remote support for information systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided online support to companies in all 50 states in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to help with complex networking problems, plus the assistance of CISSP-accredited cybersecurity experts to handle high-level security design and diagnostic issues.

Progent's remote support experts provide exceptional value due to the fact that they possess the real-world background and are equipped with the sophisticated tools needed to resolve the majority of information system issues rapidly. Efficient support lowers direct costs since service calls accumulate minimal chargeable minutes. Online help also eliminates the cost of sending an engineer to your site. Your company benefits even more in indirect expenses by reducing or eliminating network outages and associated losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote technical support know-how is especially important in environments that are dependent on public clouds for critical infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be useful.

Progent's pricing policy for remote support is structured to stretch your IT service investment. Progent charges per minute for telephone-based assistance, so you pay exclusively for the support that you receive. In contrast to many online service organizations, Progent requires no service activation charge or minimum fees. Progent's one-minute granularity and simple model for pricing save you from situations where speedy. minor solutions manage to end up as large bills. Progent's penchant for solving technical issues quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has mastered a set of customized tools and proven processes which ensure the highest level of effectiveness for remote consulting and troubleshooting for computer networks of all sizes. Progent offers protected Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the staff of Progent's online support team to communicate with your company's environment without violating corporate security.

Progent's sophisticated technical support reporting system stores extensive records describing all support that Progent's customers have been provided. Progent's team service personnel have the benefit of the specifics of assistance rendered to every customer by any engineer. This archive of problems and resolutions is stored as a conveniently exploitable support knowledge base that permits Progent's remote support experts to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's high-level accreditations and working associations with major industry leaders including Cisco and Microsoft make available additional extensive technical support databases and allow quick response from manufacturers' in-house support staff so Progent's online service experts are able to arrive at optimal resolutions in the least time.

Remote support services provided by Progent to companies in Anchorage Alaska include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a family of budget-friendly, fixed-price services designed to allow small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's top corporations. Progent's ProSight series of outsourced network management services addresses all key facets of information technology such as email protection, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and track your backup operations and allow non-disruptive backup and rapid restoration of vital files, apps, system images, plus virtual machines. ProSight DPS lets your business protect against data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human error, malicious employees, or software bugs. Managed services in the ProSight DPS family include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed backup services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. Besides maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic projects and activities that deliver maximum business value from your network. Learn more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a protected online account and enter your password you are asked to verify your identity on a device that only you have and that uses a different ("out-of-band") network channel. A broad range of devices can be used for this second means of authentication such as a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and higher availability. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient security and backup/recovery system that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class online consulting experts for special IT programs. Billing rates for longer-term consulting projects are determined according to the qualifications of the consultants involved. Progent's experience with these important areas of information technology enables clients to execute critical projects within budget and on schedule. Progent's special remote engineering services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, shared Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides help desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to handle the most problems.

    Progent's Call Center consulting expertise can guide you in creating an effective new Call Center or improving your established organization, identifying or enhancing Help Desk Call Center software to address the special demands of your business, or adding temporary online personnel to supplement your existing Help Desk Call Center team to deal with high-demand situations such as software transitions, mass upgrades, or installing new business software.

    Progent's Call Center team of seasoned information technology experts offers your workers in Anchorage Alaska instant access to a reliable technical support group with years of background providing phone help and online diagnostics for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Call Center the reputation as a major enabler of company efficiency, and Progent's target is to resolve instead of just document network problems.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Experts Group provides phone-based and in-depth engineering expertise and education in key business application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information concerning Progent's expertise, customization, and training offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of heterogeneous networks that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants can provide world-class remote and on-premises expertise for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center2, extend or optimize your current one, migrate smoothly from a previous version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers businesses in Anchorage Alaska remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can adapt SCOM to suit your environment so your IT support is proactive and automated. By spotting looming issues before they result in network outages, remote monitoring can minimize inconvenient and expensive information system crises. Progent can also provide help with system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or systems that incorporate a variety of operating systems.
How Your Anchorage Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote expertise with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Online Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Anchorage Alaska, Progent's online computer support specialists can provide expert and economical system support whenever your company needs it. Over 20 years of offering remote tech support has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting skills and to fine tune online access technology to repair IT problems quickly while avoiding the cost and lost time that comes with on-site service visits.

Even if your Anchorage business deals with a local freelance support technician or maintains an in-house organization that know how to handle typical computer issues, Progent's Microsoft certified engineers can offer a convenient and seamless virtual expansion of your on-site resources for situations when your usual IT support personnel either don't have the time or the experience to handle unexpected network emergencies or especially tough integration projects.

Advantages of Progent's Network Help for Businesses in Anchorage Alaska
Progent's remote support services allow your Anchorage business to realize the advantages of timely, expert IT support without the expense of maintaining a full-time IT staff. Your network will acquire greater business value by being more reliable, efficient, and protected. Advantages to your company include:

  • Seamless virtual expansion of your local support resources
    For most businesses in Anchorage Alaska, nearby computer support resources, whether consisting of independent consultants or a full-time IT staff, can resolve the majority of network issues. However, IT crises may strike when local resources are too busy or unavailable, and some trouble may involve technology that is beyond the scope of your local support people. In these cases, Progent's online service professionals provide an easy, fast, and budget-friendly solution to supplement your local help and to convey useful information to increase your capability to deal with future problems in-house.

  • Less Reliance on Individual Consultants
    For network support, smaller businesses often depend on individual freelance service providers. Although freelance consultants have less internal costs than big support firms and can afford to charge marginally less, they are occasionally stretched too thin, making it impossible to respond quickly to urgent situations. If a freelance service provider is busy with another client, sick, on vacation, or in class, the lack of reserve help may require your company to wait for assistance during an IT crisis. As your company expands, system downtime and problems with critical applications become more expensive. The budget you thought you were conserving on an independent can be eaten up fast by lost productivity. Progent provides an on-call source of backup service experts to make sure your network is always available.

  • Create a Scalable Foundation for Smooth Expansion
    Organizations typically begin with an IT system created on a modest budget. Lacking a scalable infrastructure, slap-dash repairs can get piled on top of a weak foundation. As a company grows, reliability and expandability problems can hinder the productivity of the organization. These badly designed environments require careful assessment, intelligent strategic planning, and extensive IT knowledge to evolve to a network architecture that can provide the solid foundation to meet vital business requirements and simplify future expansion.

  • Interact with Problem Solvers Instead of Product Vendors
    Smaller organizations require guidance and technical education to navigate through an ever more complex array of product options capable of accelerating business growth and enhancing productivity. They do not need a computer consultant who is motivated to resell a certain vendor's technology. Network consulting and product selling can result in a scenario where the proposed solution is built around a predetermined technology instead of the true requirements of a business. Progent avoids these conflicts by selling only services instead of products. This enables Progent to match technical expertise with the best needs of customers.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of technical expertise, refined remote support tools, and familiarity with enterprise networking allow businesses to escape the limitations associated with excessive reliance on smaller service organizations, independent freelance service providers, or over-stretched internal IT help.

Progent adds value by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the front lines of IT service, performing a wide variety of technical projects for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting team. This guarantees that you get not only expert technical help, but also a support engineer with proven approaches for applying technical knowledge to solve actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for remote service and on-premises help per minute. As a result, you are billed just for received support. Progent does not demand a higher rate for off-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services delivered during normal business hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick solutions so you will not be forced to permit less critical problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent has few competitors. Companies who utilize familiar independent consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.

  • Remote Server Monitoring with Microsoft Operations Manager
    Progent is one of the only IT service companies to provide round-the-clock remote monitoring services based on MS Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive instead of reactive. By revealing potential issues before they result in lost productivity, system monitoring can save your information network from painful and expensive service disruptions.
How Does Our Company Start Receiving Remote Network Help from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.

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  • Wireless Link Computer Consultants
    Wi-Fi 6 Network Consultant

    Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of all sizes to deploy, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent can assist small and medium-size businesses to plan, deploy and troubleshoot the infrastructure for at-home workers.

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  • Design Firms Amazon MWS development
    24x7 Engineer Amazon Marketplace Web Service integration

    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

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  • Expertise for IT Service Firms Consultant Services Expertise for IT Service Firms Technical Support
  • Expertise for IT Service Organizations in Anchorage - Short-Term Staff Help Anchorage Dimond Center Anchorage Consulting for Network Support Providers Ted Stevens Airport Anchorage ANC
  • Extended Call Center Economics Troubleshooting Co-managed Call Center Costs Support and Setup

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    Microsoft Windows 2000 Server Technical Support

    Progent's certified Windows Server 2000 consultants can provide computer support and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support offerings include system design, deployment, project management, local and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.

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  • IT Services CISSP Certified Consult CISSP Certified Cybersecurity Architect
  • Immediate Small Business Small Business Networking Network Consulting Group Small Business
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    Progent's temporary IT staffing services enable businesses to respond to sudden increases in demand for network professionals without incurring the expense and hassle associated with identifying and recruiting reliable technical help and without increasing your full-time head count.

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    Progent can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD DS and Azure AD Connect to unify identity and access management for both onsite and Azure assets.

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  • Largest Microsoft ISA Server 2006 Remote Troubleshooting ISA 2006 Specialists
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    Progent's ProSight Virtual hosting services provide small companies a range of benefits such as lower capital expenditures, savings on operational expense, better management focus, enterprise-class security, enhanced availability, and business continuity.

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    With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to realize all the advantages of bringing intelligence to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features to make your IT network sufficiently available to accommodate real-time requirements, scalable to support growth, safe enough to guard restricted information, and designed for differentiating and managing traffic flows to streamline network operations. Progent's CCIE and CCNP certified consultants can help you pick out and deploy Catalyst switches that make sense for your company. In addition, Progent's CISM and CISA certified security specialists can show you how to create a comprehensive protection plan and set up Cisco Catalyst switches so they help support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.

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    Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.

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    Progent's Help Desk management and co-management service programs help organizations to reduce costs and improve productivity.

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    Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network disruption, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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  • Microsoft Expert Development Excel Power Query Reports Microsoft 365 Excel Power BI
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  • Microsoft Office System Consulting Services Small Business IT Consulting Company Microsoft
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  • wireless IP phone configuration Configuration
    wireless IP phone configuration Professionals

    Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for workers who are mobile within campus, warehouse, retail or other venues where management requires portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones typically requires that you set up and fine tune numerous components of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer remote and onsite assistance to help you create and administer a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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    Progent's Ekahau-certified Wi-Fi network design experts can help you to plan, install, enhance, manage and debug a Wi-Fi network optimized for your environment. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.

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  • Lync Server 2013 Mobility Services Consulting Services
    Lync Server 2013 and SharePoint Consultant

    Lync 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.

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  • Anchorage Outsource IT
  • Microsoft Windows 7 Support and Help Windows 7 Migration Integration Support
  • Microsoft and Cisco Authorized Expert Small Offices Migration Consultants Microsoft and Cisco Certified Expert Small Business Tech Outsourcing
  • Monitoring and Reporting Support Services Comprehensive Event Management Online Help
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  • ERP, MRP, Accounting System Design
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    Progent's application experts can provide advanced support, software development, deployment help, and online classes for popular business applications that address vital areas including ERP and MRP, financials, management reporting, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support remotely, Progent can assist small businesses throughout the U.S. to save the lost productivity and expense related to travel and on-premises activity without compromising the high quality of technical services.

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  • Engineer Email Block Lists
    ProSight Email Guard Outbound Email Encryption Specialists

    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

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    Progent is a leader in cost-effectively delivering world-class IT help to small businesses. Progent's success in addressing the network service requirements of the historically underserviced small business sector is the combined result of major technical and process innovations that have removed a great deal of the conventional expenses out of managing network service, injected unmatched technical expertise into the support system, and significantly accelerated the solution process.

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    Progent's certified SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your corporate operations.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, administering, and accessing company information and database applications on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Open Now Consulting Services Locky ransomware protection and recovery

    The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's preparedness either to block ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery system that minimizes your exposure to ransomware and meets your business requirements.

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    Progent is an Altaro partner and can plan and manage an implementation of Altaro O365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.

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  • Consult Private Cloud Hosting
    Private Cloud Integration Engineers

    Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are built on mature virtualization platforms that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system maintenance, and IT administration while achieving world-class reliability and an unmatched degree of vendor independence.

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  • SQL 2008 Reporting Services Designer
    SQL Reporting

    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of cutting-edge enterprise-class programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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  • Immediate Microsoft Certified Expert Dynamics GP/Great Plains Features Online Consulting
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    Microsoft Dynamics GP/Great Plains allows you to grow and control your company better by delivering deep access to decision-driving data and a rapid ROI. Microsoft Dynamics GP confers major business benefits including its ability to expand the reach of your organization, handle your accounting, automate financial processes, standardize procedures across your company, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can help you configure and maintain a robust, secure server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you reap the full advantages of your Dynamics GP/Great Plains business management system.

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    After Hours SQL 2008 Reporting Services Contract Programmer

    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, managing, and using enterprise data and analytical applications on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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  • System Consulting Anchorage, AK Small Business Server Support Anchorage, Alaska
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    Network Consulting Videoconferencing

    Progent offers the support of an accredited consultant with expertise deploying products from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the business value of your information network. Progent also offers the services of network infrastructure consultants who can help businesses of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, security, and expandability you need to accommodate your telepresence environment.

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    Progent can provide small and medium-size organizations supplemental or fully outsourced Help Desk support services for telecommuters.

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    Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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  • Windows 10 Consult Microsoft Windows 10 Assessment and Deployment Kit Consult
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  • Windows 7 Training Consultant Small Office Server Support Windows 7 Migration
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  • Cisco Firewalls Troubleshooting
    Security Integration Support

    Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still offers technical support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine if you should move up to the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on leading practices.

  • Tech Consultants Anchorage
  • Windows Server 2008 R2 Professionals Windows Server 2008 BranchCache Consultancy
  • Windows Server 2012 R2 Clustering Computer Consulting Windows Server 2012 R2 Active Directory Professional
  • Windows Server 2012R2 Security Configuration Windows Server 2012R2 Hyper-V Help and Support
  • Windows Server 2019 PowerShell Computer Engineer Microsoft Online Consulting Windows Server 2019 Virtual Machine Load Balancing
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  • Setup and Support Windows Server 2022 Windows Defender ATP
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    Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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