Progent offers the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Exchange 2010 for your business and can assist you to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your workers' efficiency, cutting the cost of hardware and service, streamlining management, and consolidating your key communications platforms.
Progent's certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support, staff, create an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's Meraki Wi-Fi AP consultants provide remote and on-premises support services to assist businesses of any size to design, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including switches, routers and firewalls to create a cohesive network infrastructure that provides identical access, performance, security, manageability and uptime for wired and wireless users regardless of their mobility or device.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Key characteristics of Dynamics GP accounting include a modular design that allows you to license only the functionality you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to enable access to business information, the capability to process data from virtually any db software or workstation software into Microsoft GP, and an open design that makes it easy to create custom programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Progent's Apple Mac support engineers can assist you with a broad range of network infrastructure issues such as network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, configuring, and supporting a network infrastructure that is robust, secure, productive and supportive of your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with designing, installing, administering and supporting sophisticated IT applications based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent offers network support for mid-size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an underserved part of the market for network support expertise. The cost structures and support delivery models of large third-party service organizations make them excessively costly for the ordinary small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT network whose advanced technology and sophistication are often comparable to the networks of far larger companies. Progent's service delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the mid-size company with enterprise-level support from certified, world-class experts knowledgeable in a broad array of midsized business network solutions. If your medium size organization or small business is looking for levels of network support needed by a medium size office without budgeting enterprise costs, call Progent.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and migration strategies, integrate Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to use enhanced administration utilities, and deliver continuing consulting and troubleshooting via affordable alternatives such as Contact Center service and remote technical assistance.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization technologies that allow small companies with multi- platform IT systems to save dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Progent can help your organization to deploy Cisco's infrastructure products to create a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, uptime, and disaster recovery.
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and on-premises support to assist your company to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT initiatives on schedule.
Progent's Microsoft-certified professionals average more than 10 years of experience providing messaging support for customers ranging from small offices to global enterprises. Progent provides economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate remote and mobile email access. Progent's Microsoft Exchange support services can help you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 desktops running Office Outlook and can help you configure Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Progent's IT outsourcing packages provide affordable computer consulting for medium-size businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or building a web-based eCommerce application, outsourcing your IT technical services can smooth out expenses and eliminate risks, allowing IT service expenses to grow in a more linear and manageable fashion than is possible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust network architecture for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Medium-size businesses can enjoy all the advantages of Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced network support programs, medium-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size business networks world-class reliability, protection and performance.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's UNIX platform support services provide small businesses and software developers support for managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise provides you with an easy single source to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's Cisco CCIE network consultants can help you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent's Sun Solaris family consulting experts provide small businesses and developers help with administering and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to build and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's CISSP-premier network security consultants can help organizations of all sizes with any aspect of information system security. Progent can create efficient cybersecurity solutions that protect a small office against modern threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users sharing network resources distributed across a mix of physical sites and public and private clouds.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud-based assets and protects all users at any location with any device.
Progent offers cost-effective online and onsite support to assist companies to move any part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Progent's Cisco-certified CCIE experts can assist you to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from legacy switches to current devices.
Fortinet next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet security appliances to safeguard your digital assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.
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Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to help your organization to design, install, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also help your organization to plan and deploy hybrid environments that combine on-premises and cloud-hosted resources and that provide seamless connectivity, enhanced protection, unified management, and dependable performance for all your wired and wireless devices.
Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their scope, Progent is able to focus on providing high-value skills where Progent faces few competitors. Small companies who work with familiar independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, protected, and productive.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of IT consultants located in the Tampa area, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness consultants. Progent can also help your business to design and execute a migration to the Flexential data center by providing services such as planning system architecture, recommending hardware, system configuration and testing, troubleshooting, streamlining online network management, and training your network support team.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist your business to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of wireless APs, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
If your company is producing UNIX or Linux software in an environment that has Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to concentrate on your area of strategic expertise without the continual hassle of managing your business network. By using smart network monitoring and by providing online and in-person support as your company needs it, Progent offers an affordable solution for supporting an information system that provides high dependability, security, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.
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Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, at-home workforce connectivity, data and identity security, centralized provisioning, and Help Desk support services.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT help with the responsiveness common to with small organizations but which includes effective client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation has a sales office situated anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of in-person and remote IT support services and system design expertise.
Cisco has designed a full array of routers that includes routers built to deliver the security, performance, and availability demanded by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Progent offers cost-effective online access to an Oracle MySQL RDBMS DBA or software developer and can help organizations of any size to integrate and maintain MySQL within a robust IT infrastructure that provides advanced performance, expandability, and security. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your business to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent can help your company to design and execute a smooth migration from a Solaris-powered IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can assist you to guard your data and minimize productivity discontinuity by designing an efficient transition strategy that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, transition planning and validation, Microsoft Exchange migration services, data and application software transition, and server and storage transition and consolidation.
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange 2010 and introduces important new features as well as a revamped architecture. These enhancements affect key areas such as manageability, high availability (HA), security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's expert application designers and programmers can assist your company to build customizations to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization without losing the benefits of seamless Windows integration and connectivity. Progent can also provide help with a selection of development technologies that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progent can provide the support of certified consultants and experienced software developers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and certified security consultants to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.