Progent’s high availability network consultants offer non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, 24x7 Internet interface design, high-availability data center support, and other fault-tolerant networking consulting to help your small business create a 24x7 network for line-of-business applications. Progent possesses the experience to develop economical, 24x7 networks by utilizing the evolving suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.
In conducting consulting projects for corporate clients, Progent follows a structured approach based on defined milestones in order to achieve financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and professional implementation. All phases are recorded to provide a comprehensive description of technical services performed and to assist in ongoing network support.
Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve security, and increase productivity by ensuring that operating systems and applications are always current, tracking licensing, and reporting usage profiles to help you make informed buying choices. When your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security ecosystem that extends across your data center and cloud-based assets and protects all users at any location with any endpoint device.
Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
For businesses with a mix of Apple Mac and Windows computers, there exist two popular solutions for using Windows-only applications on macOS or OS X: remote access to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a networked Windows-powered computer to run Windows programs and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you are able to use Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your company to maintain these solutions for using Windows applications on your Macs and can in addition assist your company to evaluate and configure other products for Microsoft Windows platform simulation.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing, distribution and service companies to simplify complex supply chains and streamline key processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that can range from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Cisco's network security and remote access technology for small companies provide a full range of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit most closely with your business goals.
Progent's Cisco-certified wireless technology experts can assist you to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Secure Application Publishing with ISA Server 2006 provides more protection of intranet applications while supporting enhanced efficiency by making these resources available to authorized remote or mobile users. ISA Server 2006 can protect business applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, install, configure, and support Internet Security and Acceleration Server on your network so that your business achieves a highly functional and affordable balance of security, productivity, and performance.
Progent is one of the most qualified information technology support companies for creating email and messaging systems powered by Exchange 2000. Progent specializes in helping small businesses get the full benefits of Exchange 2000 for typical situations such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Progent's Microsoft-certified professionals provide computer support and network consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, configuration, management, and support expertise for Exchange Server 2003 include system design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Progent can provide the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution meets your business needs. Support services provided by Progent include assessment of your existing bandwidth use, vendor and service plan analysis and ordering, network provisioning, and managing a seamless move to a new ISP and/or service plan. Provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced cybersecurity features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact vital facets of IT including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Exchange 2013.
Progent's ProSight portfolio of managed services are intended to offer businesses who have minimal internal network administration and support teams with affordable access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate IT management costs, smart automation of common administrative processes, continual adoption of new technology, graceful migration from older technology to up-to-date solutions, close alignment of information technology with strategic objectives, access to veteran network experts, and freeing up management to concentrate on business issues rather than fast-evolving information technology.
Progent’s Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid creation of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Microsoft Dynamics GP accounting offers analytics and reporting features that allow you to track all business processes, revenues and spending, and market patterns with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to design reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce applications that work seamlessly with Dynamics GP.
Progent's application experts can provide in-depth support, software programming, integration help, and webinar training for popular business applications covering key areas including ERP and MRP, financials, business reporting, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support online, Progent can help small businesses anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-site activity without compromising the effectiveness of consulting support.
By using virtual servers, companies can run many virtual machines on one physical server. Virtualization technology enables companies to gain all the advantages of server segmentation, but without the expense that goes with buying extra server equipment. Virtual servers are also the critical technology for private clouds, which provide important benefits such as reducing the costs of capital equipment, datacenter facilities, and management while improving information protection, network reliability, and recoverability. Other important server management options include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can help you in all aspects of server virtualization and management to enable your business to contain costs and conserve time.
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint offers a common spot for your employees or clients to connect to, organize, share and manipulate useful information, documents, and software and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve created in a way that makes data easy to find, download and re-use. Progent's SharePoint experts can assist you to maintain your existing SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to assist you to manage and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Progent's Windows 11 experts can provide a range of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment, and Help Desk Call Center services.
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the fields of IS audit process, IT administration, network assets and architecture ROI, information technology service delivery, protection of information assets, and disaster recovery planning.
Progent's Microsoft-certified experts can show you how to rationalize the business case for implementing SharePoint Portal Server 2007, consult with you on the most sensible edition of SharePoint Portal Server for your application, provide configuration and integration services, assist you to install Microsoft SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, design a comprehensive security strategy that includes portal solutions, and provide troubleshooting and Help Desk support.
Cisco's Small Business family of access points are Linux-based devices designed as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting support to assist you to plan, configure, update, optimize, manage and debug Cisco Small Business wireless AP deployments of any size or topology.
Progent can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device management platform or help you to modify your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to build an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can help you to design and execute an efficient migration from a UNIX-based IT system to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and minimize productivity discontinuity by developing an effective transition strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, data and application porting, and processor and storage migration and economization.
Cisco has developed an extensive product line of routers that includes routers designed to deliver the security, bandwidth, and reliability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Progent's Linux support experts provide small and mid-size companies and software developers help with managing and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you an easy one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every consultant to every customer. The discipline of detailing and organizing support activity results in more effective support and eliminates a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent’s consultants can help you to design and carry out a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to unify identity and access management across onsite and Azure assets.