Fast, Affordable Remote Network Help for Ann Arbor, Michigan Small Businesses
For over twenty years, Progent has focused on delivering world-class network support to clients with small-business budgets. Progent has built a unique support solution that includes a streamlined, seamless virtual office infrastructure, custom online troubleshooting technology, a large team of engineers certified in a wide array of technical disciplines, a Help Desk Call Center operational structure that maximizes responsiveness and guarantees follow-through, a global team of on-line troubleshooting professionals, in-person support options for the majority of most zip codes in the United States, and a company culture committed to solving technical problems in the shortest time and at the lowest cost to customers.

For medium-size and enterprise businesses, Progent can provide co-sourcing support to add to the skills of your internal IT support staff. This can cut costs and minimize technical risks for major projects such as application programming, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or technology migrations.

Progent can also provide access to accredited experts to help your business to plan and execute your cloud computing strategy.

Core Technical Areas Serviced by Progent for Office Networks in Ann Arbor, Michigan
Progent provides the support of certified consultants for all aspects of information technology deployed in small organizations. Products and technologies supported by Progent's consultants include:

Service Delivery Alternatives for Ann Arbor, Michigan Companies
Progent has a selection of alternatives for providing small companies and local governments with affordable computer services for technical support, consulting, and IT management. Progent's paradigm for delivering computer support is built on the Help Desk structure common to big IT support organizations. Progent's Help Desk Service Mechanism promotes rapid support, comprehensive activity documentation, dependable follow-through, and tight expense control for a range of network support delivery alternatives that include online troubleshooting, in-person support, and high-end consulting.

  • Remote Support
    Progent's Technical Response Center (TRC) offers urgent and routine online service for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's seasoned support experts can assist customers to analyze and fix hardware and software problems without the cost or delay of in-person service calls. The experience of Progent's network engineers makes it possible to resolve the majority of network issues quickly. For complex problems, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to address emergency situations and Progent charges per minute with zero startup fees or time minimums, so you pay only for the support you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Find out more details about Progent's online network troubleshooting expertise.

  • On-site Service
    Progent provides on-site computer assistance for signed-up customers in major metropolitan areas in the U.S. Progent's onsite support technicians can operate in conjunction with Progent's remote support experts to deliver small and midsize companies the optimal solution: hands-on support professionals when you need them plus the remote expertise of Progent's seasoned team of IT consultants, security specialists, and business software developers. The wait time for in-person service calls is usually under 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for onsite service. Find out more details about how and why to register for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging problems. For details, visit Online Help Desk Services.

  • Help Desk Sharing Services
    Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For details, see Progent's Help Desk sharing services.

  • IT Consulting Services
    Progent provides small businesses affordable availability of world-class consultants who can deliver assistance with vital products and technologies such as Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, consulting services for Horizon3.ai's NodeZero penetration test platform, company-wide network security engineering, fault tolerant network engineering, server virtualization solutions, plus integration, programming and training for small business programs such as accounting, ERP, reporting, sales automation, and office productivity suites. Progent can provide assistance with short-term projects including office moves and major system migrations, longer term initiatives such as customizing an older ERP platform to a current Microsoft Dynamics 365 solution, database application development and DBA support, and web development, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and network management, or emergency response such as data restoration and virus cleanup.

  • Network Infrastructure Consulting Expertise for Telecommuters
    Progent can assist small and mid-size companies to design, deploy and troubleshoot the infrastructure required for remote workers. Areas of infrastructure where Progent's experts offer assistance include safe and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) platforms, router setup, wireless LAN design and implementation, and reliable Internet connectivity. For information about Progent's infrastructure consulting services for teleworkers, see infrastructure guidance for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for all of a small organization's servers in a setting that not only delivers the top level of availability and scalability but that is in addition easy for clients to transfer to another service provider or to move internally whenever your circumstance warrants it. Progent's Private Cloud hosting service is based on mature virtualization technologies that permit businesses with mixed networks to save significantly on the expense of capital equipment, infrastructure support, and IT administration while getting enterprise-class reliability and an unprecedented degree of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed package, can support the multi- platform and non- standardized networks typical of smaller companies, and keeps ownership of the software in the customer's hands so that moving to a different virtualized system is fast, safe, and affordable. This avoids becoming a captive to a specific hosting service while still offering all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced online support to help companies of any size connect their information networks with popular public clouds such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine physical resources along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience delivering advanced consulting support online, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that need important updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of top data security companies to deliver centralized management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your Progent consultant so that any looming issues can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management. Benefits can include simpler management, better compliance with data security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's ability to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup/recovery environment that meets your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Ann Arbor, Michigan Small Businesses
Progent's staff size, breadth and depth of technical skill, and experience with enterprise network consulting enable small and midsize companies to avoid the pitfalls related to excessive dependence on thinly staffed support organizations or freelance engineers.

Working with Progent enables your small business to:

  • Prevent Excessive Reliance on Individual Consultants
    For network support, smaller businesses often depend heavily on freelance engineers. Although freelance support providers have lower expenses than larger support firms and can afford to bill nominally lower fees, they are sometimes spread too thin to respond quickly to critical problems. If an independent engineer is occupied with different customer, sick, on vacation, or in class, the lack of backup staff may force your business to go without assistance during a crisis. The more your small business grows, system downtime or problems with line-of-business programs get more costly. The dollars you thought you were conserving on a freelancer can evaporate fast because of lower productivity. In addition, when freelance consultants confront new technologies, the lack of a big engineering group to count on for assistance forces them to learn on the job while your organization ends up with the costs for their ongoing education.

  • Have Access to Certified Professionals in Sophisticated IT Issues
    The majority of small support organizations or independent engineers focused on small business IT consulting may excel at delivering connect-the-dots fixes but lack the experience to deal cost-effectively with complex network infrastructures with mixed operating systems, multiple offices, Voice over IP implementations, remote workers, integrated accounting and analytical software, eCommerce, and specialized business software. Progent's background with worldwide enterprises and Progent's extensive staff of specialists can be valuable to your company because enterprise environments are characteristically complicated, integration issues demand in-depth knowledge in many technical areas, and achieving a high level of stability, availability, and security requires enterprise-tested best practices.

  • Create a Firm Basis for Growth
    Small companies often begin with an IT system implemented on a shoestring budget. Lacking a strong basis, a series of ad hoc fixes often get piled onto of a weak structure. As a company grows, stability and scalability issues can undermine the success of the business. Such environments need proper assessment, intelligent strategic analysis, and in-depth expertise to upgrade to an IT environment that will provide the solid basis to handle current business requirements and ease downstream expansion.

  • Team with Solution Finders, Not Product Resellers
    Small companies require direction and education to work through an ever more complicated array of IT alternatives available for accelerating growth and enhancing efficiency. Businesses do not need an IT engineer or support firm that attempts to sell them a product. Progent avoids conflicts of interest by not selling hardware and software. Progent provides consulting and services only. This allows Progent to align consulting services with the real needs of clients. Mixing IT support and product reselling can result in a situation where the proposed solution is based on a predetermined vendor rather than being based on the actual needs of a client.

Contact Progent
If your Ann Arbor, Michigan business wants to get in touch with Progent to ask about network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Help
For immediate online help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::


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    Progent's wireless site survey and predictive modeling help you to plan, implement and debug a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your business needs. Wireless site survey services from Progent include online predictive modeling for designing a Wi-Fi network and onsite site survey services for validating, optimizing, and debugging a functioning Wi-Fi network.

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    Progent Management System Repair

    Progent's management team consists of industry professionals with decades of background providing network consulting services, technical support, and strategic IT planning to businesses ranging from startups to global enterprises. Great support calls for great personnel, and Progent stands out by having put together a management staff able to provide businesses with the best service value in the industry.

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    • Solaris Cybersecurity Companies
    Intrusion Detection Solaris

    If your company has a Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a wide range of security topics including security management practices, security design and models, connection management systems and methodology, applications development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of performance that network security managers are expected to possess. These certification give executive management the assurance that those who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to deliver effective security support and engineering help.

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    Engineer CRISC Certified Information Risk and Information Systems Control Officer

    Progent can provide the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.

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    Catalyst 802.11ax Wireless IT Consulting

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points.

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    Network Security Audit Juniper Junos Configuration

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    • Hornetsecurity Altaro M365 SharePoint Backup Engineer
    Hornetsecurity Altaro 365 Total Teams Chat Backup Specialists

    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.

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    Progent's Helpdesk outsourcing and co-sourcing services enable organizations to cut costs, increase output, and respond rapidly to sudden changes in business circumstances.

  • Expert Microsoft Certified Consultant Windows Server 2012 R2 Cloud Windows 2012R2 Remote Technical Support




    • Les Kent has a 35-year history of effective technology integration, executive administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions while working as a system designer, software developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.

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    Check Point UTM-1 Firewall Security Consulting

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    Windows Server 2012R2 Consulting

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    Progent's Windows Server 2019 disaster recovery planning experts can assist your organization to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    For over 20 years, Progent has delivered budget-friendly IT design, integration, debugging, security services, and development for information networks of all sizes.

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    ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified ISA Server 2006 engineers can show you how to design, rationalize, test, install, configure and support the any version of ISA Server on your network.

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    Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.

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    Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust protection along with centrally managed and monitored services throughout your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your go-to resource for technical help, maintenance, training, and security consulting.

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    ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises storage device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.

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    Progent can assist you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    Progent's consultants can help you to design and implement an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and cloud resources.

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    Progent's certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.

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    Progent's certified security consultants can help you protect your Apple Mac network through professional services including performing security tests, clean up after virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific objectives of your business network.

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    Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, at-home workforce access, security and compliance, automated provisioning, and Help Desk Call Center support services.

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    A cornerstone of Progent's Network Operations Center (NOC) is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management platform which enables automated alerting and streamlined incident response.

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    Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified ISA Server consultants can help you design, rationalize, pilot, implement, customize and manage the Standard or Enterprise edition of ISA Server on your network.

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    • Urgent Cisco ASA Firewall AVC Configuration Network Engineer
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    The current ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company plan and implement an installation of ISA Server 2004 that supports your information security needs without limiting your productivity.

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    Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve security, and boost productivity by making sure that operating systems and applications are always current, managing licensing, and reporting resource usage patterns to help you make smart buying decisions. When your organization is set to update your SCCM 2007 device management solution, Progent can assist you to plan and carry out an efficient move to System Center 2012 Configuration Manager.

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    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.

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    Progent's Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or customers to access, manage, distribute and manipulate useful information, files, and applications and to communicate with other people. It enables quicker and better decisions, more efficient sharing across teams and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they've created in a way that makes data convenient to locate, download and re-use.

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