Fast, Low-cost Online Computer Network Support for Ann Arbor, Michigan Small Companies
For over twenty years, Progent has focused on delivering world-class IT support to customers who have small-company budgets. Progent has built a unique service solution that features a streamlined, seamless virtual office network, sophisticated remote troubleshooting tools, a substantial team of engineers accredited in a wide range of IT disciplines, a Help Desk operational structure that maximizes responsiveness and ensures follow-through, a worldwide group of remote support professionals, on-site service dispatching for the majority of most zip codes in the U.S., and a company culture focused on solving network issues in the least time and at the least cost to clients.

For medium-size and enterprise businesses, Progent offers co-sourcing support to supplement the technical skills of your in-house network service group. This can cut costs and help meet schedules for major projects like software development, disaster recover/business continuity planning and testing, security audits, office consolidations, or software migrations.

Progent can also offer the services of certified experts to help your business to plan and execute your cloud computing strategy.

Core Practice Areas Supported by Progent for Businesses in Ann Arbor, Michigan
Progent provides the services of certified consultants for all aspects of business network technology deployed in small and midsize companies and local governments. Products and technologies serviced by Progent include:

Service Delivery Options for Ann Arbor, Michigan Companies
Progent offers a variety of alternatives for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting, and IT administration. Progent's paradigm for delivering computer support is based on the Help Desk operational structure familiar to larger IT support groups. Progent's Help Desk Call Center Support Mechanism promotes rapid response, thorough activity records, consistent follow-up, and strict expense control across a range of network service delivery options that include remote troubleshooting, onsite help, high-end consulting, plus server and application hosting.

  • Online Support
    Progent’s Technical Response Center provides urgent and scheduled remote assistance for Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's seasoned service experts can assist customers to troubleshoot and fix network problems without the cost or delay of in-person service calls. The background of Progent's network engineers makes it possible to resolve most IT problems quickly. For the most complex problems, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-accessible signup process for new customers to address urgent situations and Progent bills per minute with zero sign-up charges or minimums, so you pay only for the support you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Find out additional information about Progent's remote network support expertise.

  • On-site Support
    Progent provides on-site technical support for signed-up clients in major metropolitan areas in the United States. Progent's onsite support personnel can work in conjunction with Progent's remote support engineers to deliver small businesses the ideal combination: onsite support technicians when you require them plus the remote expertise of Progent's worldwide staff of network engineers, security professionals, and business software developers. The wait time for on-site service calls is typically under one business day. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises support. Find out more details concerning why to register for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues. For details, refer to Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small and midsize businesses affordable availability of enterprise-class IT professionals who can provide assistance with critical products and technologies such as
  • Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network infrastructure, company-wide network protection consulting, high availability network engineering, virtual server strategies, plus configuration, customization and training for small business programs including financials, ERP, management reporting, CRM, and office productivity packages. Progent can provide assistance with one-shot projects such as office moves and major software upgrades, longer term projects like management analytics software programming and support, database application development and DBA services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and network management, or urgent response such as disaster recovery and virus removal.

  • Application Hosting
    Progent can host mission-critical business applications such as Exchange Server and Microsoft SQL in order to provide small companies with greater degrees of reliability, security, and performance than is feasible using the class of in-house data center that is achievable for the majority of small and midsize businesses. Because Progent utilizes the same facilities that host the equipment of some of the planet's biggest IT companies, Progent can save you the investment in creating and managing the systems needed for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs remain updated, protection and performance is constantly tracked, and systems and data files are consistently archived and available for full and rapid recovery. Learn more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small or midsize organization's servers in a setting that not only delivers the highest level of dependability and scalability but that is in addition simple for clients to transfer to a different service provider or to move in-house if your business situation calls for it. Progent's Private Cloud hosting service is structured around mature virtualization techniques that allow companies with mixed networks to save dramatically on the costs of hardware, infrastructure support, and network administration while achieving enterprise-class availability and an unparalleled level of vendor options. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed solution, can handle the mixed- platform and loosely standardized networks common with smaller businesses, and keeps ownership of the licenses in the client's hands so that migrating to a new virtualized host is fast, safe, and affordable. This eliminates becoming a captive to a single hosting service while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent offers expert remote support to help companies of any size connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that combine local resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding appliances that require critical software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your Progent engineering consultant so that all looming problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management. Advantages can include lower-cost network management, better compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Ann Arbor, Michigan Small Businesses
Progent's size, depth of information technology expertise, and familiarity with enterprise IT support enable small companies to sidestep the problems related to excessive reliance on small support organizations or freelance engineers.

Working with Progent's Experts enables your business to:

  • Avoid Over Dependence on Individual Consultants
    For network support, small companies sometimes rely excessively on freelance engineers. Although freelance support providers have lower expenses than larger IT service organizations and can afford to charge apparently lower rates, freelancers are often too busy to react rapidly to urgent network problems. If a freelance engineer is occupied with another client, sick, on vacation, or in class, the absence of replacement personnel may require your company to wait for assistance during an emergency. As your small business expands, system unavailability or problems with critical programs become more costly. The money you thought you were saving on a freelancer can evaporate fast due to lower productivity. Also, when independent engineers confront new problems, the unavailability of a big consulting team to fall back on for advice forces them to train in place while your business ends up footing the bill for their continuing training.

  • Have Access to Certified Professionals in Sophisticated Information Technology Solutions
    The majority of smaller service firms or freelance consultants who concentrate on small business network support may excel at providing connect-the-dots solutions but don't have the background to deal cost-effectively with complicated network infrastructures that have a variety of platforms, many sites, Voice over IP systems, mobile clients, integrated accounting and operational applications, eCommerce, and custom line-of-business software. Progent's background with global companies and Progent's large group of specialists can benefit your small business because big-company networks are by nature complicated, support problems require in-depth knowledge in many technical disciplines, and reaching an acceptable level of robustness, reliability, and protection calls for enterprise-proven leading practices.

  • Build a Firm Foundation for Growth
    Small businesses often begin with a network implemented on a tight budget. Without a carefully designed architecture, a series of band-aid repairs commonly get thrown on top of a marginal foundation. As a business evolves, stability and expandability problems can undermine the productivity of the organization. Such networks need proper assessment, smart strategic planning, and in-depth experience to upgrade to a network infrastructure that can act as the reliable foundation to handle critical business requirements and support downstream growth.

  • Partner with Solution Consultants, Not Product Vendors
    Small businesses require guidance and insight to work through an increasingly complicated array of technology alternatives offered for accelerating growth and enhancing efficiency. Businesses do not need an IT engineer or support organization that attempts to promote products. Progent eliminates conflicts of interest by not selling hardware and software. Progent offers consulting and services only. This allows Progent to match consulting support with the genuine interests of clients. Combining IT consulting and product reselling can lead to a situation where the recommended solution is built around a predetermined vendor rather than being based on the actual requirements of a client.

Get in Touch with Progent
In case your Ann Arbor, Michigan business needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Assistance
For immediate online support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft Certified Partner SQL Server Management Studio Support and Integration

    Microsoft SQL Server 2014 includes major improvements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, configuration, management, troubleshooting, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.

  • Intune and Android Technical Support Services MCSE Expert Certified IT Consultants Intune Company Portal

    • Support Services Fortinet NGFW Firewalls
    Consultant Services Fortinet 3000 Series Firewalls

    Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet FortiGate firewalls to safeguard your digital resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.

  • Jabber and Microsoft Office Consultants Jabber Contact Search Engineer

    • Extended Help Desk Information Technology Consulting
    Microsoft Supplemental Call Center Engineer

    Progent's Microsoft and Cisco authorized experts provide three service programs to help medium-size and large businesses create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous high-quality Help Desk application programs available and determine which packages may be excessively expensive, lack key features, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who need to augment their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated workers.

  • Juniper J Series Gateway Compliance Audit Cybersecurity Consultancy Juniper J Series Router

    • Microsoft Access application development Consultants
    Microsoft Access application programming Consultants

    Progent offers cost-effective remote support for all editions of Office Access including desktop and browser-based versions and offers expert support for application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored online training for Office Access programming and DBA services.

  • Juniper NetScreen Network Security Testing Network Consultants Juniper NetScreen VPN
  • Juniper SRX Series Router Security Tech Services Juniper SRX Series Firewall Network Security Audit

    • School District Cisco Engineer
    Microsoft Expert City Government Exchange Consultants

    Progent has a long background delivering a broad range of online IT support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in delivering advanced online IT consulting and has provided IT solutions to clients in every state. Online support eliminates travel costs and resolves issues more quickly than on-premises service calls.

  • Ann Arbor Computer Consultancy Firm Help Desk
  • Lync Server 2013 and Android Consultants Lync Server 2013 Edge Server Pool Consultants
  • MCSE Support Contract San Francisco MCSE Engineer From Home Job San Francisco Bay Area
  • MOM 2007 Remote Troubleshooting Microsoft Operations Manager Online Technical Support

    • macOS and Exchange Specialists
    OS X and Exchange On-site Support

    Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send messages, search the Exchange global address list, import addresses, sync up calendars, and invite people to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.

  • MS Project Server Design Firm Microsoft Project Server Workflow Training
  • Outsourcing Services Help Desk Ann Arbor Flint
  • Mac Backup Consult Backup Specialists
  • Martinez CA Microsoft Certified Consultant Telecommute Job Danville, CA Help Desk Consultant Contractor Job
  • Microsoft Certified One-On-One Training Operating System Expert Microsoft Certified Windows Education
  • Microsoft Certified Partner Internet Security and Acceleration Server Specialists ISA 2004 Server Consulting Services
  • Microsoft Certified Solaris with Windows Consult UNIX with Windows Remote Technical Support
  • Microsoft Computer Computer Network Support Companies Ann Arbor 24-7 Urgent Network Support Outsourcing Services Washtenaw County Michigan

    • Engineer Small Business Server 2011
    Microsoft Small Business Server Consultant

    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for a network expert with hands-on background and extensive knowledge in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting network solutions based on the SBS suite of servers and applications.

  • Microsoft Desktop Apps Instruction Networking Organization Live Online Microsoft Access Training Professional
  • Microsoft Exchange 2010 Upgrade Configuration Exchange 2010 Migration Support Outsourcing
  • Microsoft Exchange 2016 Migration Planning Online Consulting Exchange 2016 Mailbox migration Specialist
  • Microsoft Proxy Server Onsite Technical Support Microsoft IT Consultant ISA Server

    • Upgrading Exchange 2000 Upgrade
    Microsoft Exchange 2000 Upgrade Information Technology Consulting

    Progent is among the most experienced IT support firms for designing email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.

  • Microsoft and Apple Mac Desktop Service Provider Microsoft Mac and Linux Desktop Computer Consultant
  • Washtenaw County Michigan Microsoft Exchange Computer Tech
  • Migration UNIX Solaris-Windows Migration Consultants
  • MySQL development Consultant MySQL WorkBench Development Group
  • Network Design and Consulting Cisco Certified CCIE Cisco CCIE Online Software Security Consultant
  • Network Load Balance Help and Support Emergency Online Help Disaster Recovery
  • Office 365 Exchange migration Support and Setup 24x7 Microsoft Certified Expert Hybrid Exchange Online and Exchange on-premises Support
  • Online Help At Home Workers Data Protection At Home Employees Data Protection Consultant
  • Online Help Microsoft DPM Offsite Data Backup Service Online Support Microsoft DPM 2010 Backup Service

    • Immediate Microsoft AD Professional
    Windows Active Directory IT Consultant

    Windows Enterprise Directory requires extensive field experience to integrate optimally across a large corporation. Progent’s Microsoft Certified consultants are skilled in planning, deploying, and maintaining complex Enterprise AD installations. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in online Active Directory environments, and fixing failed installations of AD and Active Directory-integrated programs.

  • Online Support Services Microsoft SCOM 2012 Microsoft Certified Configuration SCOM Resource Pools
  • Online Technical Support SIP Infrastructure On-site Technical Support IP phones
  • Onsite Computer Services Progent Management Team Progent's Management Small Business IT Consulting Firms
  • Onsite Support Network Consulting Support and Setup 24x7 Support
  • Open Now Computer Security Assessment Specialists Cybersecurity Vulnerability Assessment Engineers
  • Open Now SQL Server Replication Services 24 Hour SQL Server Application Support
  • Open Now WatchGuard Firebox M270 Firewall Consultant IT Services WatchGuard Firebox M-Series Firewall

    • QTS/Herakles Sacramento Colocation Center Consulting
    24-7 QTS Sacramento Natomas Data Center Professional

    The QTS (formerly Herakles) Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a range of cost-effective consulting services including data center migration, equipment installation and updates, infrastructure optimization, comprehensive project management, virtualization configuration, remote monitoring, centralized network administration, software development, business continuity planning and testing, security assessment, and the support of Progent's Test Lab.

  • Operating System Education Router Education
  • PCLinuxOS Linux Consultancy Integration Support Redhat Linux
  • Pittsburgh California Urgent Microsoft MCSA Consultant Work At Home Job Computer Support Contract Job Opportunities Walnut Creek
  • ProSight Email Guard Spam Filtering Services Consult Email Virus Signature Consultant
  • ProSight Email Guard Spam and Virus Filtering Service Engineers 24-7 Email Allow Lists Engineer

    • Great Plains Integration Support
    Dynamics GP Great Plains Accounting Computer Engineer

    Microsoft Dynamics GP allows you to grow and control your company better by offering deep access to decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your company, handle your accounting, automate financial processes, standardize procedures throughout your company, improve inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can help you set up and maintain a robust, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to help you derive all the benefits of your Dynamics GP software.

  • ProSight Email Spoofing Protection Professional Email Virus Fingerprint Engineers
  • ProSight Endpoint Security IT Consultant Professionals ProSight Ransomware Defense
  • ProSight Network Health Evaluation Professional ProSight Network Health Assessment Consultants
  • Problem Escalation Through Teamwork Computer Companies 24 Hour Best Practices IT Consulting Company
  • Professional Email Encryption Key Management Email Quarantine Engineer
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  • Progent Management Technical Support Group Progent's Management Designer

    • 24 Hour Cisco IP Video phones Online Help
    IP-PBX Technical Support

    Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

  • Progent Phone Numbers Progent Phone Numbers
  • Progent Small Business Support Outsourcing Services Progent Small Companies Server Administration
  • Remote DPM Backup and Restore Service Professional Remote Backup and Restore Service Technology Consulting
  • Remote Freelance Network Consultants Telecommuter Job Full-Time Jobs Computer Consultant
  • Remote Support Services Microsoft Activesync Windows Mobile Setup and Support

    • Windows Server 2003 Consulting Services
    Windows 2003 Online Support Services

    The service background of Progent's certified Windows Server consultants, with an average of over 11 years of work in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, deploying, administering and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.

  • Remote Support Services Windows Server 2008 R2 Windows Server 2008 R2 Online Support Services

    • SCOM 2012 Application Monitoring Outsourcing
    SCOM 2012 Fabric Monitoring Specialists

    Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and repairing SCOM environments and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.

  • Remote Troubleshooting Progent's Management Progent's Management Team Network Design
  • Remote Workers Endpoint Management Consulting Offsite Workforce Endpoint Management Computer Consultant
  • Reseller Program for Computer Consulting IT Consulting Sales Assistance for Network Support Network Engineer
  • SCCM 2007 Upgrade Support Outsourcing System Center 2007 Configuration Manager Support and Help
  • 24/7 Microsoft and Cisco Assessment Ann Arbor, MI
  • SCCM 2012 Reporting Computer Consultant Consulting SCCM 2012 Patch Management
  • SCCM 2016 Device Management Onsite Technical Support Microsoft Certified Partner SCCM 2016 Distribution Point Technology Consulting Services
  • SCCM Peer Cache Support and Help SCCM Patch Management Computer Engineer

    • 24 Hour Consulting Hourly Cost Tech Services
    Value Pricing Network Management Services

    Progent's pricing policy is to charge for online service and on-site visits by the minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in regions where Progent offers in-person service, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for services provided during normal business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for quick fixes so you won't be forced to permit simple problems to stay unaddressed.

  • SCVMM 2016 Security Support Outsourcing Professionals SCVMM 2016 and Windows Server 2016

    • Citrix XenDesktop Consultants
    Citrix virtual desktops Technology Professional

    For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that improves the business value of your information network; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; upgrade your existing desktop virtualization software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.

  • SQL 2008 Reporting Services Developer 24 Hour System Consulting Microsoft SQL Server
  • SQL Server 2014 Capacity Planning Consulting SQL Server 2014 Cardinality Estimation Professional

    • Dynamics GP Continuum Professionals
    Dynamics GP Development Technology Professional

    Progent's seasoned application designers and software developers can assist your company to build enhancements to Microsoft Dynamics GP that address the unique needs of your organization while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a variety of development technologies that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

  • Small Business Network Consultants Ann Arbor
  • SQL Server 2019 and Excel Online Support Professionals SQL Server 2019 Always Encrypted
  • Microsoft Computer Consulting Services Company Washtenaw County Michigan
  • Server Integrators Microsoft Windows 7 Upgrade Windows 7 Specialists
  • Server Virtualization Technical Support Services Server Management Technical Support
  • Service Database Remote Troubleshooting Services Documentation On-site Support
  • Services Exchange 2007 to Exchange 2010 Upgrade Emergency Exchange Server Migration Consultants
  • Services Microsoft Exchange 2007 24x7 Exchange 2007 Edge Server Computer Engineer

    • Cisco ASA Firewall IPS Computer Engineer
    On-site Support ASA Firewall

    The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Small Business Engineers 24 Hour Small Offices Integration Consulting

    • Windows 7 Help Desk Online Support Services
    IT Outsourcing Microsoft Windows 7 Upgrade

    Progent's certified consultants can help your company to test Windows 7 to verify application and driver compatibility and to determine its speed and reliability running in your environment. Progent's consultants can also show you how to evaluate the potential business value of moving to Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to plan and execute a non-disruptive deployment of Microsoft Windows 7 from a previous version of Microsoft Windows.

  • Small Business IT Outsourcing Company Microsoft Exchange 2000 24-7 Wireless Email Data Recovery
  • Small Office IT Outsourcing Company Small Office Integration Specialist
  • Specialist IP Address Management Automatic Topology Mapping Online Support

    • Windows Virtual Desktop for Mac IT Consultants
    VirtualPC for Apple Mac Online Help

    For companies with a mix of Apple Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent software on a Mac: remote access to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Windows-powered computer to use Microsoft Windows software and share network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you can run Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can help your company to manage these solutions for using Windows programs on your Apple Macs and can also help your organization to evaluate and configure third-party products for Microsoft Windows platform simulation.

  • Specialists Citrix XenApp Application Delivery Citrix MetaFrame Network Engineer

    • Windows 8.1 BitLocker Security Consulting Companies
    Windows 8.1 Wireless IT Consultant

    Microsoft Windows 8.1 is designed to power computers ranging from smart phones and slates to engineering workstations. A wealth of innovative capabilities, such as touch screen support and iconic live tiles user interface, offer a broad range of advantages for companies who know how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you gain significant business advantage from the product's various new and enhanced technologies.

  • Support Desk Sharing On-site Technical Support Urgent Shared Helpdesk Professional
  • Microsoft and Apple Network Installation Ann Arbor, MI
  • Support and Help Monitoring and Reporting Operations Manager Professional
  • Symantec Firewall Consulting Symantec Security Information systems Security Outsourcing
  • Technical Consultant OS X Penetration Testing Mac Lion Security Onsite Technical Support
  • Technology Professional Solaris with Windows Solaris with Windows Services
  • Top Ranked Windows Server 2012 R2 Clustering Network Consulting Windows Server 2012R2 Server Manager Information Technology Consulting
  • Top Rated SQL Server 2008 Upgrade Help SQL Server Capacity Planning Design
  • Troubleshooting SMS Server Upgrade Computer Engineer Microsoft SMS
  • Ann Arbor Michigan Technical Services IT Outsourcing
  • Urgent CISSP Certified Cybersecurity Architect Consult CISSP Certified Cybersecurity Manager Specialists
  • Urgent Cybersecurity Penetration Testing Security Audits Security Penetration Testing IT Services

    • Remote Server Management Consulting
    Engineers American Megatrends MegaRAC

    Remote management cards offer IT managers full control of a server without the requirement for a personal presence. Using remote management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

  • Urgent UNIX IT Consulting Linux Services
  • VLAN Test Lab Consult System Testing Professionals

    • Microsoft Exchange Upgrade Professionals
    Exchange 2000 Upgrade Upgrade Consultants

    Progent is among the most experienced network consulting companies for integrating email systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.

  • Virtual Server Private Cloud Hosting Specialist Services Hosting for Virtual Servers
  • VirtualPC for Mac Support Troubleshooting Windows Virtual Desktop for Apple Mac
  • Windows 10 Consulting Services Windows 10 Business Store Portal Outsourcing

    • Top Ranked Computer Consultancy Companies Microsoft Windows
    Microsoft Office 2000 Problem Resolution

    Progent’s computer outsourcing support offerings for small businesses feature designing Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, fixing stubborn IT issues, and creating a company-wide security plan. Progent can help you enhance network reliability and throughput with fault-tolerant technologies, redundant network architecture, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with requirements assessment, product inventory, bill of materials production, sourcing selection, procurement logistics, and complete documentation. Progent’s computer outsourcing help also includes education for office productivity programs such as Office XP.

  • Windows 7 Integration Remote Troubleshooting Microsoft Windows 7 Upgrade Specialists
  • Windows Server 2003 Services Windows Server 2003 Specialist
  • Wireless Security Scan Engineers Security Scan Technology Professional
  • Work from Home Microsoft Consultant Remote Support Jobs Virtual Office Certified Part-Time Jobs
  • XTML Integration Web Site Developer Firms
  • iCloud Computer Engineer macOS and OS X Remote Support

    • Microsoft MCSA Job Openings
    Cisco Consultant Full-Time Job

    If you are an information technology consultant with technical support experience, teaming with Progent and helping our clients will enhance your abilities through collaboration with Progent's staff of motivated, high-output consulting experts. Progent's commitment to providing IT expertise and computer help to small and midsize companies will give you the chance to consult in depth with business leaders and add significantly to the success of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art technology for remote service and wireless connectivity to help you to deliver fast fixes when you take on business-critical problems.

  • network infrastructure documentation management Consultant domain expiration management Professionals
  • ransomware cleanup and recovery Services Cerber ransomware recovery Engineers
  • Microsoft and Cisco Network Setup Ann Arbor Flint
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