Fast, Low-cost Remote Computer Network Technical Support for Ann Arbor, Michigan Small Businesses
For more than two decades, Progent has focused on delivering enterprise-class IT support to clients who have small-company budgets. Progent has built a unique support system that includes a low-overhead, seamless virtual office infrastructure, custom online repair technology, a large pool of engineers certified in a broad range of technical practice areas, a Call Center operational structure that promotes efficiency and guarantees follow-up, a worldwide team of on-line support experts, in-person service options for the majority of most zip codes in the U.S., and a corporate ethos focused on fixing technical problems in the shortest time and at the lowest cost to clients.

For larger companies, Progent offers co-sourcing services to supplement the subject matter expertise of your in-house network support team. Co-sourcing can cut costs and minimize technical risks for big projects like software programming, disaster recover/business continuity planning, network security audits, office consolidations, or software migrations and upgrades.

Progent can in addition offer access to accredited experts to assist your business to design and implement your cloud strategy.

Main Areas of Expertise Supported by Progent's Consultants for Companies in Ann Arbor, Michigan
Progent's national team of certified experts provides assistance for virtually all facets of network systems used by companies of all sizes. Technologies served by Progent in and around Ann Arbor include:

Service Delivery Options Available for Ann Arbor, Michigan Businesses
Progent has a variety of alternatives for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, and IT management outsourcing. Progent's paradigm for delivering computer support is built on the Help Desk structure common to larger IT organizations. Progent's Helpdesk Service Mechanism ensures fast support, comprehensive activity documentation, consistent follow-up, and strict expense monitoring for an array of IT service delivery alternatives that include remote troubleshooting, on-premises help, and top-level consulting.

  • Online Support
    Progent's Technical Response Center (TRC) offers emergency and routine online service for Windows, Linux, Apple, and Cisco-based systems in the United States and globally. Progent's seasoned support professionals can help customers to troubleshoot and repair hardware and software problems without the expense or time loss of travel for onsite support calls. The experience of Progent's network consultants makes it possible to resolve most IT problems quickly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible signup process for new customers to accommodate urgent network problems and Progent bills per minute with no sign-up charges or minimums, so you are invoiced only for the support you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security engineers. Find out more details concerning Progent's remote network troubleshooting services.

  • On-site Service
    Progent offers onsite technical assistance for registered clients in larger cities in the United States. Progent's on-site service technicians can work in tandem with Progent's online support engineers to deliver small companies the best of both worlds: hands-on support professionals when you need them as well as the on-line expertise of Progent's worldwide team of IT engineers, security professionals, and business software developers. The response time for on-site support calls is usually under one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more details about how and why to sign up for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small businesses a complete solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. For details, see Online Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on the top PSA platform for handling service requests, ticketing, ownership, progress tracking, and metrics. For details, see Progent's shared Help Desk services.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of world-class IT professionals who can provide assistance with critical technologies including Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network architecture, consulting support for Horizon3.ai's NodeZero PEN test products, company-wide network security consulting, high availability network design, virtualization strategies, plus configuration, customization and support for small business programs such as financials, ERP and MRP, reporting, CRM, and office productivity software. Progent can provide assistance with one-time projects such as office moves and massive system migrations, extended initiatives like customizing an older MRP system to a modern Microsoft Dynamics or Dynamics 365 package, relational database application programming and DBA services, and web development, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network monitoring and network administration, or emergency services such as data restoration and virus cleanup.

  • Infrastructure Guidance for Teleworkers
    Progent can assist small and medium-size businesses to plan, implement and debug the network infrastructure needed to support telecommuters. Aspects of infrastructure where Progent's experts offer guidance include secure and efficient VPN connectivity, Virtual Desktop Infrastructure platforms, router integration, Wi-Fi LAN planning and implementation, and robust Internet connectivity. To find out about Progent's network infrastructure support services for teleworkers, refer to infrastructure expertise for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting for all of a small company's production servers in a setting that not only delivers the top level of availability and extensibility but that is in addition easy for clients to migrate to a different service firm or to move in-house whenever your business situation warrants it. Progent's Private Cloud hosting is structured around tested virtual server technologies that permit businesses with multi-vendor networks to save significantly on the costs of capital equipment, system support, and network administration while getting enterprise-class reliability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally administered solution, can support the mixed- OS and non- standardized networks typical of smaller companies, and retains ownership of the software in the customer's hands so that moving to a new virtual host is fast, safe, and affordable. This avoids ending up a prisoner of a single hosting provider while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide expert online consulting to help companies of all sizes integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud migration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of experience delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating appliances that require critical updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of leading information security companies to deliver web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management staff and your Progent engineering consultant so all potential problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup/recovery system that aligns with your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the core network software and office productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly sophisticated collection of network products including firewalls, routers and switches, VoIP solutions, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-authorized security professionals, CISA-certified security audit specialists and GIAC-certified information assurance professionals offer a business-wide perspective on system protection and can assist with advanced security programs like Security information and Event Management (SIEM) solutions to help companies comply with business standards and statutory mandates for IT information security and reporting.

The breadth and size of Progent's engineering team bring a unique set of benefits to organizations wishing to maximize the productivity of their information system within a reasonable budget. These advantages include:

  • Best Industry Methodology
    Progent's team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, at the forefront of IT service, executing a wide variety of technical projects for an extensive array of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its support staff. This guarantees that you get not only world-class IT help, but also a support engineer with field-tested methods for solving actual IT problems quickly. Find out additional information about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to charge for phone support and in-person help per minute. As a result, you are charged exclusively for received services. Progent does not impose a higher rate for after-hours or urgent service, and Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no monthly commitment for services delivered during regular working hours. Many service firms impose large minimum fees or charge in increments of fifteen minutes or more. Progent's one-minute pricing granularity does away with major invoices for quick fixes. Another benefit of granular pricing is that your company are not tempted to permit less critical problems to stay unaddressed until they grow into major problems. Find out additional information about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of IT Support
    Progent has developed a comprehensive support reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or local support organizations who provide scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports given by every staff member to every customer. The practice of documenting and archiving service activity allows more efficient service and eliminates a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't release vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent faces few competitors. Small companies who utilize independent service providers or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, protected, and efficient. Read additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Ann Arbor, Michigan business wants to get in touch with Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Fast Remote Network Help
For fast online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class solution offering advanced protection, seamless compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property security. MS Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and onsite support and troubleshooting help for your Office Communications Server environment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and execute an efficient migration that will add significant strategic value to your information network

  • Integration Services Nagios Specialist Linux Network Monitoring, Nagios and MRTG
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    Progent's proven ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    • Office Access database Design
    Microsoft Access Consultancy

    Progent offers economical online support for all editions of Office Access including desktop and browser-based versions and can provide advanced help for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom webinar training for Access programming and database management.

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    South Dakota Network Assessment

    Progent's Technical Response Center offers low-cost national after-hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours telephone help and online direct network access to troubleshoot and repair network problems rapidly and economically.

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    • Computer Security Vulnerability Evaluation Services
    Computer Security Assessment Specialist

    Progent has created special network security packages designed to provide larger institutions an independent and thorough network security audit from a team of premier security engineers. All Progent's network security assessment packages feature a suite of procedures including network scans from within and from beyond your company security perimeter, expert analysis of captured data by accredited security engineers, creation of a report explaining the results, plus an interactive concise executive summary and a detailed interactive review for internal IT administrators.

  • Microsoft Certified Partner System Center 2012 Configuration Manager Computer Consultant 24-Hour Online Troubleshooting SCCM 2012 Software Inventory
  • Microsoft Certified Windows 11 Wigets Onsite Technical Support Specialists Windows 11 Microsoft Deployment Toolkit

    • Microsoft 365 and on-premises Exchange Remote Troubleshooting
    Exchange Online Archiving IT Services

    Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email infrastructure to reduce hardware costs and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to evaluate the benefits of Exchange Online, plan a network topology that fits your functional requirements and budget, implement an efficient migration from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.

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    Professional Sodinokibi ransomware recovery

    Progent's proven ransomware recovery consultants can help you to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    • Emergency Specialist Microsoft Exchange
    Microsoft Exchange Remote Consulting

    Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.

  • Microsoft Expert Network Consultant ISA 2004 Enterprise Edition Server Consultant Internet Security and Acceleration Server
  • Microsoft Expert Windows 2003 Server Computer Consulting Network Consulting Windows 2003

    • Open Now Microsoft Azure enterprise hybrid cloud solutions Consultants
    Google Cloud hybrid solutions Professional

    Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize physical IT assets as well as one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.

  • Microsoft Experts Monitoring and Reporting Online Consulting Operations Manager Support Services
  • Microsoft Firewall Professionals Top IT Consultants Microsoft ISA Server
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  • Microsoft SBS Network Consulting After Hours Microsoft Windows SBS On-site Technical Support
  • Microsoft Skype for Business 2019 Professionals Skype for Business Front End Server Consultants
  • Microsoft Teams PBX integration Specialist Microsoft Teams firewall Professional
  • Microsoft Teams PSTN Gateway Consulting Microsoft Teams with Exchange Online Engineer
  • Microsoft Teams high availability Technology Professional Engineer Microsoft Teams high availability
  • Microsoft Windows 2003 Computer Consulting On-site Support Windows 2003 Server
  • Microsoft Windows 2019 Networking Firm Microsoft Exchange Server 2013 Server Installation
  • Microsoft Windows 7 Migration Remote Troubleshooting Technology Consulting Windows 7 Upgrade
  • Migration Support Virginia Tech Consultant Kansas
  • Modern Network Security Computer Consulting Specialist Computer Virus Forensics
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  • Network Consulting SQL Server 2016 SSRS Professional SQL Server 2016 Development
  • Network Engineer iPhone DNS iPhone and Outlook integration Technical Support Services
  • Network Knowledge Transfer After Hours Microsoft Experts Server One-On-One Training
  • NinjaOne Automated Server Monitoring and Management Support Outsourcing NinjaOne and Progent NOC Monitoring and Reporting Support Outsourcing
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  • Ann Arbor Flint, U.S.A. Microsoft and Cisco Migration Support
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    • SonicWall NSSP 12000 Firewall Auditor
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    Progent's SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security solution and build security into your business operations.

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    • Windows 11 Consultant Services
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    Progent's Windows 11 consulting experts can provide an array of services for Windows 11 such as cloud and hybrid integration, mobile management and synchronization, teleworker access, data and identity security, automated deployment, and Help Desk support services.

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    Two-factor Authentication (2FA) Technical Consultant

    Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.

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  • Professional Exchange 2010 Configuration Network Engineer Exchange Server 2010 Upgrade
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  • Progent Small Companies Network Support Service Progent Small Enterprise Network Consultant
  • Progent Small Enterprise Computer Network Consultant Progent Startup Company Networking Consultant

    • 24/7 Wi-Fi VoIP phone integration IT Services
    Urgent Wi-Fi IP phone integration Consultant

    Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are mobile within office, warehouse, health-care or other venues where IT management requires portable phones that provide more administrative control, data security and durability than is possible with the BYOD mode of mobile collaboration. Integration of Cisco's wireless VoIP phones usually demands that you set up and optimize numerous key pieces of your Wi-Fi infrastructure including access points, switches, Cisco wireless LAN controllers, and management software. Progent's certified experts can provide remote and on-premises assistance to help you build and maintain a Cisco wireless IP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

  • Remote Consulting Dynamics GP Software 24-7 Dynamics GP Software Support and Help
  • Remote Support Services Windows 2003 Server Consultant Services Windows Server 2003
  • Remote Technical Support Ekahau Insights Wi-Fi Network Troubleshooting Urgent Ekahau On-premises Wi-Fi Site Survey Remote Support
  • SCCM Asset Management Engineer SCCM Cloud Management Gateway Computer Engineer
  • SMS Server Migration Network Consultant Remote Consulting SMS Server 2003 Migration
  • SQL Server 2014 AlwaysOn Availability Groups IT Consultants SQL Server 2014 Virtual Machines Integration
  • SQL Server 2017 Enterprise Integration 24-7 Microsoft Expert SQL Server 2017 and Hyper-V Network Engineer
  • SentinelOne Behavior-based Virus Detection Consultancy SentinelOne Vigilance Respond MDR Reseller Computer Consultant
  • SharePoint 2016 DLP Outsourcing SharePoint Online Migration IT Consulting
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  • Small Business WiFi Site Surveys Computer Outsourcing Consultant Award Winning Small Business Help Desk Outsourcing Specialists
  • Solaris Consultant Specialist Solaris
  • Solaris Integration Services Largest Solaris Computer Consultant
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  • SonicWall NSSP 12000 Firewall Cybersecurity Tech Services SonicWall TZ400 Firewall Cybersecurity Organization
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    • Dynamics 365 Business Central Consultants
    Consultants Microsoft Dynamics Business Central

    Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single platform for financials, inventory, operations, project management, procurement, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help company to manage your older Dynamics NAV system or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment.

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    • Work from Home Video Conferencing Consulting Services
    Teleworker Video Conferencing Computer Engineer

    Progent can help small and mid-size businesses to implement and troubleshoot teleconferencing technology to enable their at-home workforce to interact efficiently with colleagues and customers.

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    • Small Business Server Premium Add-on Technical Support Services
    Open Now Small Business Server 2011 Computer Consultants

    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with real-world experience designing and integrating cohesive, end-to-end business technology environments. Progent's SBS Server consultants have an average of over 10 years of background supporting business systems powered by Microsoft technology. This experience assures you results in deploying, managing, and maintaining IT environments that include the Small Business Server suite of servers and applications.

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  • Top Duo Multi-factor Authentication Outsourcing Duo MFA and Single Sign-on (SSO) Integration Support

    • Technical Support Services Comprehensive Event Management
    Microsoft Operations Manager Engineer

    Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security and productivity.

  • Top Online Technical Support Android phone integration Setup and Support Android and Lync integration
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  • Urgent Microsoft Experts Co-managed Support Desk Remote Technical Support Support and Integration Shared Network Support Help Desk
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  • Windows Server 2008 DirectAccess On-site Technical Support Top Rated Microsoft Windows 2008 R2 Network Engineer
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  • Windows Server 2016 Disaster Recovery Troubleshooting Technology Consulting Windows Server 2016 Hybrid Integration
  • Windows Server 2019 upgrade Onsite Technical Support Windows Server 2019 Cluster Operating System Rolling Upgrade Setup and Support

    • Aironet 3700 Access Point Technical Support Services
    802.11 6/6E Upgrade Support Outsourcing

    Progent's Cisco-certified wireless technology consultants can assist you to deploy, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

  • Windows Server 2022 Storage Spaces Direct Setup and Support Emergency Engineer Windows Server 2022 Hotpatching
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  • prime infrastructure Network Consultant Cisco Certified Experts Computer Consulting 9800-L wireless controller
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