Affordable Computer Help from Microsoft certified Professionals for Companies in Ann Arbor, MI
By offering world-class support whenever you require it, providing specialized expertise for critical applications, providing innovative services like virtual data center hosting, invoicing solely for help you receive, and requiring no setup fees or retainers for standard services, Progent enables your company to increase the competitive value of your It system and minimize service expenses. Progent appreciates that network security, dependability, and efficiency are just as important to small businesses as to large corporations but that smaller organizations don't have the leverage to invest heavily in information technology and in-house service groups. Progent's fundamental competitive advantage is that no network consulting firm can match Progent's capability to deliver the network support expertise your company needs whenever you require it and at prices you can afford.

For mid-size and large businesses, Progent offers co-sourcing support to reinforce the technical skills of your in-house IT support staff. This can reduce expenses and minimize technical risks for major IT initiatives such as software programming, disaster recover/business continuity planning, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition offer the services of certified experts to help your business to plan and implement your cloud computing strategy.

Primary Technical Areas Serviced by Progent for Ann Arbor, Michigan Businesses
A Microsoft-certified Partner IT service firm with a large group of Cisco CCIE networking experts and Apple accredited engineers, Progent provides urgent troubleshooting and low-cost online consulting to Ann Arbor, MI small businesses for a wide range of information technologies including:

Service Delivery Options Available for Ann Arbor, Michigan Companies
Progent has a selection of options for providing small companies with affordable IT services for technical support, system architecture, hosting, and IT management outsourcing. Progent's paradigm for providing network support is built on the Help Desk structure familiar to big IT organizations. Progent's Help Desk Call Center Service Mechanism ensures rapid support, comprehensive service documentation, dependable follow-through, and tight expense control across an array of network support delivery alternatives that include online troubleshooting, onsite help, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and routine remote service for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's seasoned support experts can help clients to analyze and repair hardware and software problems without the cost or delay of travel for onsite support calls. The experience of Progent's IT engineers makes it possible to handle most IT problems rapidly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a convenient, web-accessible signup procedure for new clients to accommodate urgent situations and Progent bills per minute with zero sign-up fees or minimums, so you are invoiced only for the help you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security engineers. Find out additional information concerning Progent's online computer support services.

  • Onsite Service
    Progent offers on-site computer support for registered clients in larger cities in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's online support experts to deliver small businesses the best of both worlds: onsite support professionals when you need them plus the remote help of Progent's worldwide team of IT engineers, security professionals, and business application programmers. The response time for on-site service visits is usually under one business day. Progent requires no start-up or retainer fee for becoming a Progent customer for on-premises service. Find out more about how and why to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount from Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to handle the most problems. For details, refer to Online Help Desk Services.

  • Consulting Services
    Progent provides small businesses budget-friendly availability of world-class consultants who can deliver assistance with critical technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network design, company-wide network security consulting, fault tolerant network consulting, server virtualization solutions, plus integration, programming and support for small business programs including financials, ERP and MRP, business analytics, CRM, and productivity suites. Progent can provide assistance with one-shot projects such as office moves and major system upgrades, longer term initiatives like management information software programming and customization, database application programming and DBA support, and web development, continuing services such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for network monitoring and network administration, or emergency response such as data restoration and malware removal.

  • Application Server Hosting
    Progent can host vital applications such as Microsoft Exchange Server and MS SQL in order to provide small and midsize businesses with higher degrees of reliability, security, and performance than is feasible using the class of in-house data center that is practical for the majority of small and midsize organizations. Since Progent uses the same facilities that support the equipment of some of the world's biggest information technology companies, Progent can eliminate the expense of building and maintaining the infrastructure required for enterprise-class cooling, electrical failover, and redundant Internet access. For managed application servers, Progent can also see to it that patches and service packs remain current, security and efficiency is constantly monitored, and systems and data files are consistently backed up and ready for full and prompt recovery. Find out additional information concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for all of a small organization's production servers in a setting that not only provides the top level of dependability and scalability but that is in addition easy for customers to transfer to a different service firm or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting is founded on tested virtual server techniques that allow businesses with multi-vendor networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while getting world-class dependability and an unparalleled level of vendor independence. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered solution, can handle the mixed- OS and loosely standardized environments common with small companies, and keeps control of the software in the customer's possession so that moving to a new virtualized system is quick, safe, and affordable. This eliminates becoming a captive to a single hosting provider while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide advanced online consulting services to help businesses of any size integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize physical resources along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Management
Progent's value-priced ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete malware attack progression including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup/recovery system that meets your company's needs. For additional information, see The ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core network software and productivity programs used by most small and mid-size businesses. As a Cisco-qualified partner, Progent also offers expertise for an increasingly sophisticated collection of infrastructure technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals can provide a company-wide view of network protection and can help with complex security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and statutory mandates for IT information security and reporting.

The scope and size of Progent's consulting team bring a unique set of benefits to organizations trying to maximize the productivity of their information system within a realistic budget. These advantages include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, in the trenches of IT support, performing a wide range of technical projects for a large mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting team. This means that you get not only expert IT help, but also a consultant with proven approaches for repairing real-world network problems rapidly. Learn more concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to charge for phone support and on-premises visits by the minute. As a result, you are invoiced just for received support. Progent does not impose a higher rate for after-hours or urgent service, and Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and asks no retainer for services provided during normal business hours. Many service firms impose large minimum fees or bill in increments of fifteen minutes or more. Progent's small pricing granularity eliminates king-size bills for quick fixes. An additional benefit of granular invoicing is that clients will be less tempted to allow less critical problems to stay unaddressed until they become big ones. Read additional information concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports sent by every consultant to each client. The discipline of documenting and archiving service activity allows more effective support and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Read additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on providing high-value services where Progent has little competition. Small companies who work with freelance service providers or who maintain in-house IT staffs gain when Progent transfers information about critical technology and proven methodologies to make their IT environments more reliable, protected, and efficient. Read more details about Progent's knowledge transfer services.

Contact Progent
In case your Ann Arbor, Michigan company wants to contact Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For immediate online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including protection, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.

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With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to realize the full advantages of bringing smart traffic control to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your IT network sufficiently available to handle time-critical requirements, scalable to facilitate future growth, secure enough to protect restricted data, and designed for prioritizing and controlling all traffic to streamline system operations. Progent's CCIE certified engineers can help you pick out and integrate Cisco Catalyst switches appropriate for your business. In addition, Progent's certified security consultants can help you develop a strategic security policy and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.

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Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry experience, at the forefront of IT support, performing a broad variety of technical projects for a large mix of clients. Every Progent consultant shares a refined set of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for applying computer knowledge to solve real-world network problems rapidly.

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Remote management cards offer network administrators full control over a server without the need for a personal visit. Using these server management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and manage a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical help. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.

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Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange infrastructure to lower capital expense and administrative hassle. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your organizations to assess the benefits of Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.

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Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop network architecture that takes into account availability issues covering a broad array of infrastructure technologies and processes.

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Progent's UNIX platform consulting experts offer small and mid-size companies and software developers support for administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience offers you an easy one-stop consulting firm to help you create and maintain a secure and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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Microsoft Windows Server Update Services enables IT managers to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft WSUS deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.

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Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help you to plan and deploy an efficient network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and test a disaster recovery strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.

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For medium-size companies who need IT consulting services, Progent can deliver an array of options including on-site help, on-line support, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, application development, and expert consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent provides expert on-premises help for solving network issues rapidly and economically.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure effective pilot environments, the lab reduces capital outlay and technical risk while keeping vital network projects on schedule.

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Progent's ProSight portfolio of managed IT services are designed to provide organizations who have minimal internal IT administration and support staffs with low-cost access to world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed network management costs, automation of common administrative processes, ongoing absorption of the latest information technology, smooth migration from older technology to up-to-date solutions, improved fit between information technology with business goals, guidance from seasoned network experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.

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Progent offers small and medium size companies expert consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security companies such as Check Point Software, Juniper Networks, and SonicWALL. Progent can show you how to design a comprehensive security strategy and choose appropriate technologies from multiple suppliers to achieve your security objectives while sticking within your spending restraints.

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If your company computer system combines Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to run side by side for simple management, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Windows coexistence assistance offerings include network infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online network help and repair, in-person technical support, and Contact Center services.

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Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, synchronize calendars, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.

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Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software products by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible procedures and policies to manage handheld computers and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes standards, procedures and IT products to keep your IT computer system protected.

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Progent's Microsoft-certified consultants can provide low-cost online and on-premises help to implement your upgrade to Exchange 2010, produce extensive documentation of your upgraded email environment, educate your network support team and users to get them ramped up rapidly on Exchange Server 2010, and provide ongoing administrative services and engineering help. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for new technologies. For Progent clients without sufficient in-house resources to configure proper test environments, the lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.

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If your office network mixes Linux platforms with MS Windows, Progent can assist you to integrate your servers into a unified network that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, superior performance, and tight security. Progent's UNIX/Linux and MS Windows integration support services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk support.

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Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization techniques that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.

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Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped architecture. These improvements affect vital IT areas including manageability, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.

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Progent's Microsoft-authorized experts can help you evaluate the economic case for deploying SharePoint Portal Server 2007, consult with you on the most appropriate edition of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, design a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.

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Progentís experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.

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Progent provides the services of Microsoft and Cisco-Certified IT support professionals to offer clients economical ways to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide corporations, Progent's expert consultants can assist you to improve your information system's e-mail architecture, security, availability, throughput, and IT administration.

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MS Office Communications Server provides IM and presence as part of a scalable, world-class package offering enhanced protection, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, increased worker output, and better intellectual property security. MS Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite configuration support and troubleshooting help for your Office Communications Server environment and can help you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement an efficient upgrade that will add significant strategic value to your IT system

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Progent's Microsoft-certified Windows Server 2003 engineers can provide network support and IT consulting for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 migration, integration, administration, and maintenance services include network planning, deployment, project management, on-premises and off-site technical support and repair, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.

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Progent's seasoned group of IT consultants and application experts have extensive experience delivering remote and onsite support for businesses of all sizes who need to incorporate Android phones and tablets into their information systems so that users can be productive while on the go. Progent offers the range of skills to solve technical problems that span numerous vendors and that entail a combination of legacy and current technology. Progent offers cost-effective online consulting to assist you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you complete major IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual training to help you manage and use Android phones to maximize their business value.

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Progent's Microsoft-certified consultants offer affordable remote technical support and programming services to help your business to plan, deploy, manage, and maintain SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

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Progent can provide quick access to the expertise of veteran Wi-Fi consultants who can assist organizations to assess the value of Ubiquiti UniFi wireless APs for your business and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and position Ubiquiti UniFi Wi-Fi access points for your required signal coverage and throughput.

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Progent's Cisco-certified wireless experts can help you to assess the advantages of adopting Catalyst Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to support and troubleshoot your existing wireless environment or help you design and carry out an efficient transition from outdated wireless controllers to current solutions.

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Progentís Cisco-Premier technology experts provide experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progentís Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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Progent's Juniper Networks-certified NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-technology systems.

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ProSight Remote Infrastructure Monitoring On-site Technical Support

Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance issues.

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Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing SCOM solutions and offer companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

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Progent offers access to a senior specialist with years of hands-on experience installing, managing, and enhancing video conferencing platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support group, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the business value of your telepresence ecosystem.

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Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal network support teams with affordable access to world-class management tools and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed IT maintenance costs, smart automation of routine administrative processes, continual adoption of new information technology, smooth migration from older systems to up-to-date solutions, improved fit between information technology with business goals, guidance from veteran IT consultants, and allowing management to concentrate on business instead of ever-changing information technology.

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Progent's Microsoft-certified consultants can assist your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve compliance, and boost productivity by making sure that critical applications are always up to date, tracking licensing, and reporting usage profiles so you can make smart purchasing decisions. Once you are ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.

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Progentís Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.

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With virtual servers, businesses are able to operate multiple virtual machines on a single physical server. Virtualization technology allows businesses to gain all the advantages of server segmentation, while avoiding the costs associated with buying extra server hardware. Virtualization is also the enabling technology for private clouds, which offer major advantages including reducing the costs of hardware, datacenter facilities, and administration while enhancing data security, system availability, and disaster recovery. Other key server management options are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management specialists can help you in all aspects of server consolidation and administration to allow your business to cut expenses and save time.

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Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate critical problems detected by SCOM 2012.

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Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall solutions. Progent can also enable you to create and execute a complete security plan that can incorporate firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical help, maintenance, education, and security consulting.

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Progent's Microsoft certified experts offer several ways to help medium-size and large companies develop a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI analysis, process study and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help organizations sift through the various top level Help Desk application programs available and determine what products might be too costly, miss key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for companies who want to reinforce their internal Help Desk staff for occasional tasks or to fill in for absent or indisposed personnel.

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Progent's Solaris family consulting services offer small businesses and developers support for managing and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you an easy one-stop consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Progent has more than a decade of experience integrating, and supporting the key platforms that make up System Center and can assist you to plan, configure, manage, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist your organization to migrate to the current version of System Center from a previous one or from another datacenter management solution to deliver the advantages of best-in-class deployment, automation, security, plus infrastructure and application availability and performance monitoring.

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Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to assist your company to manage and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.

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Nagios and MRTG are powerful, Open Source monitoring tools that operate on the Linux OS and can be used to monitor UNIX/Linux networks, Windows systems, or multi-platform environments in which the Linux OS and Microsoft Windows coexist. The Nagios monitor allows network managers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the traffic in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's system monitoring engineers can help you use both these tools to streamline and troubleshoot your system.

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Progent has put together two ultra-affordable service bundles designed to allow small companies to get an independent network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from a secure machine within your firewall to evaluate your exposure to inside assaults. Both security inventory packages are configured and run from a secured remote location.

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Progent's SonicWALL experts can help you deploy, maintain, and update SonicWALL firewall products inculding the current SonicWALL TZ family of appliances and the older SonicWALL PRO 2040 devices. Progent's CISSP Certified consultants, CISM Premier security professionals, and CISA Certified IS security audit consultants can show you how to design a complete security strategy, including written policies, and build security into your business processes.

Redhat Linux, Sun Solaris, UNIX Integration Services Grand Rapids Computer Consultants for Red Hat Linux, Solaris, UNIX
Redhat Linux, Sun Solaris, UNIX On-site Technical Support Austin, Travis County Austin Network Consulting
Microsoft MSSQL Support and Help
MSSQL Computer Consultant

Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals and network users, reducing the difficulty of designing, deploying, managing, and using enterprise data and database programs in environments ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

Remote Consulting for Mission Critical IT Applications Consultancy for Virtual Server
Operations Manager Example Application
Microsoft Operations Manager Example Application

Before Progentís MOM-based solution, system problems were handled reactively, after users complained about them. With the help of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now anticipate system problems before they grow to be serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class service continuity, security and performance.

Remote Desktop Connection Client for Mac Technical Consultant Network Consultant for Windows Desktop Simulation on macOS
Remote Support Jobs for Microsoft MCITP Remote Consulting Anchorage, AK MCSE Remote Support Position in Anchorage
SCCM 2012 Asset Inventory Network Consultants SCCM 2012 Planning Consulting Services
SCDPM 2012 and Exchange DAGs Consultant Services SCDPM 2012 Protection Groups Engineer
Online Support for Windows Server 2008 R2
Microsoft Windows Server 2008 R2 Consulting

Microsoft Windows Server 2008 R2 features high levels of performance, security, fault tolerance, scalability, and versatility that improve output of local, branch office, and mobile users. Progent's network professionals can deliver cost-effective online consulting, troubleshooting, and education services to assist your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.

SQL 2012 Outsourcing Technical Support Greenspoint, Houston Houston, TX Security Consultant
SQL Server 2005 Remote Support Engineer for Microsoft SQL Server 2000
SQL Server 2012 System Support installation and Administration
Security Auditing Security Technology Consulting in Irving Dallas Plano
Setup and Support for Solaris
Troubleshooting for Sun Solaris

If your company network combines Sun Solaris technology with MS Windows, Progent can assist you to integrate your servers into a unified environment that permits all your operating systems to coexist for simple management, seamless information exchange, high reliability, superior throughput, and strong security. Progent's Solaris and Windows integration assistance services include network architecture integration and service, support for Windows services for UNIX, online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Contact Center services.

Security Auditor for Firewall Check Point Cybersecurity Contractors
Macintosh Troubleshooting
Outsourcing for Apple MobileMe

Progent's consultants can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For business environments based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, secure, fast and aligned with your company's objectives.

Security Companies Oregon - Portland, OR, Salem, OR, Eugene, OR, Gresham, OR Security Network Security Evaluation
Server Monitoring Technical Support Services Operations Manager Support
Services Documentation Computer Consultants Cisco Certified Expert Service Database Support and Setup
SharePoint 2010 Network Engineer Huntington Beach California Microsoft SharePoint Server 2013 Remote Consulting
Sioux Falls, SD Networking Help Sioux Falls, Minnehaha County, South Dakota IT Consulting Group
Small Business Computer Consulting Companies New Mexico Networking Firm
Small Business Computer Consulting for Microsoft Exchange Help Desk Internet Networking Consultants in Fayetteville
Small Business Network Technician Small Business Network Security Consulting Erie Pennsylvania
Small Business Server Support for Salt Lake City Utah Local Utah - Salt Lake City, UT, West Valley City, UT, Provo, UT, Sandy, UT Outsource IT
Subcontractor for Telecommuting Microsoft Consultant
Openings for Contract Network Consultants

Progent is hiring a range of on-staff workers such as solutions-driven MCSEs; connectivity consultants who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system design with backgrounds in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data protection, and virtual servers. Progent is also hiring desktop support experts, remote troubleshooting professionals, and CISSP or CISA certified security consultants. We are also hiring experienced managers able to perform efficiently in Progent's dynamic, virtual office model. Progent works with freelance consultants with in-depth expertise and field experience in high-demand IT topics beyond Progent's primary service focus. Our Experts Group hires independent consultants who can provide consulting and programming services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide world-class skills in areas such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance consultants premier by us coordinate with Progent's in-house professionals to deliver comprehensive IT services for small and midsize business networks.

Small Office Network Consultants for Microsoft and Cisco Information Technology Outsourcing Company
Online Help for SharePoint 2016 Power View
SharePoint Backup and Recovery Specialist

Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, application development, and technical support support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

Small Office Network Consulting Services North Bay Consulting Company
Solution Providers for Atlanta, GA Georgia Design Consultants
Southfield Support Company Southfield Integration Specialists
Spokane Network Support Consultants Spokane, WA Support Outsourcing
Stamford Danbury Greenwich Exchange 2003 Server Networking Help Exchange Server 2007 Computer Network Service Company
Sun Solaris Integration Services in Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Integration for UNIX Nebraska - Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE
Support and Help for Redhat Wichita, KS Online Support Services for UNIX
ProSight password management Consultancy
SSL management Consultants

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to 50% of the time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

Support for Meraki 802.11ac Access Point Meraki AP Management Setup and Support
Symantec VelociRaptor Network Consulting Consulting for Symantec VelociRaptor
Tampa, Hillsborough County Server Consulting for SQL Server 2014 Global Microsoft SQL Server 2017 Technology Providers
Windows Server 2012 Active Directory Technology Professional
Windows Server 2012 Active Directory Consulting

Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

Tech Consultants in Buffalo, NY Migration Consultants Buffalo New York
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Technical Consultant for Mac VoIP macOS Wi-Fi Outsourcing
Technical Consulting for Cisco CCIE Elgin Carpentersville Geneva Cisco CCIE Consultancy Firms Elgin Carpentersville Geneva
Technical Support Companies for Honolulu Honolulu, HI Migration Companies
Technical Support Services for CISSP Huntington Beach Southern California Firewall Security Company
NetApp FlexPod Consultants
NetApp ONTAP Engineers

Progent offers enterprise clients the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's complete family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.

Technology Consultancy Firm for Cisco Financial District, New York Cisco Configure in Harlem, New York City
ransomware recovery Services
ransomware business recovery Engineers

Progent's experienced ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky.

Technology Consultancy Firm for Edison, New Jersey Edison, NJ Security Consulting
Technology Consulting for Nashville Software Consulting Services for Nashville, Tennessee
Top Online Consulting Nationwide Network Support
Top Ranked Microsoft SharePoint Server 2013 Network Engineer SharePoint Server 2007 Integration Services
Cisco CUBE and SIP Support and Integration
Cisco Unified SIP Proxy IT Services

Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable remote or on-premises expertise to help you to move efficiently to an advanced unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Top Rated BlackBerry Smartphone Computer Consulting Company Cleveland, Cuyahoga County Cuyahoga County Ohio Server Integrators for BlackBerry Wireless
UNIX Online Computer Network Support Company Engineer for Sun Solaris Remote
UNIX Online Support Burlington, VT, Rutland, VT, Montpelier, VT Sun Solaris Remote Support Services Vermont
ProSight ESP Ransomware Defense Consultancy
Technical Consultant for ProSight Next Generation Endpoint Protection

Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.

UNIX, Windows Specialists Computer Consultant
Ubuntu Linux, Sun Solaris, UNIX Remote Technical Support Top Ubuntu Linux, Sun Solaris, UNIX Consultant Services in Cincinnati Ohio
Urgent Microsoft Network Server Help Remote Access Technical Support
Exchange 2016 Edge Transport Server Network Consulting
Exchange 2016 Edge Transport Server Specialists

Progent can help you in all facets of your migration to Microsoft Exchange 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Urgent Network Support Outsourcing Technology Cisco PIX to ASA upgrade Support and Help
WAP IT Consulting 802.11ac Access Point Computer Consulting
Windows 2003 Integration Windows 2003 Server Computer Consultant
Windows 2008 Server IT Consultants Information Technology Outsourcing
Catalyst Switch Online Help
CCDP Expert Certified Catalyst 3850 Switch IT Consulting

With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain the full advantages of adding intelligence to their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features that make your network infrastructure highly robust to accommodate real-time needs, scalable to facilitate future growth, secure enough to protect restricted data, and capable of differentiating and managing all traffic to optimize system performance. Progent's CCIE certified consultants can show you how to select and integrate Cisco switches that make sense for your business. Also, Progent's CISM certified security consultants can show you how to create a strategic security plan and configure Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

Windows Server 2016 Upgrading Consulting Services Firm in California Central Valley
SSL certificate management Consultancy
ProSight domain expiration management Consultants

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.

Windows Server 2019 Implementation Services Windows Help Center
Network Management Support Organizations
Cisco Network Management Configuration

Progent's Cisco-Premier network engineers can help you to run Cisco's network management utilities alongside a selection of powerful third-party products to create a complete network management solution to keep your network operating smoothly, conserve expensive resources, protect your data, revive quickly from device failure or deliberate assaults, and enable you to add or reassign valuable resources sensibly and economically as your business grows.

Windows Server 2019 Systems Engineer Windows Networking Specialist Jersey City New Jersey
Windows Server 2008 R2 Consulting
Microsoft Windows 2008 R2 Specialist

Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop test programs and migration strategies, install Windows Server 2008 with your IT environment and applications, train your IT staff how to run new management utilities, and provide continuing consulting and support via affordable alternatives including Contact Center support and online technical assistance.

Windows Virtual Desktop for Mac Specialists Award Winning VirtualPC for macOS Online Help
Information Technology Consulting for Office SharePoint Server 2010
Information Technology Consulting for Office SharePoint Server 2010

Progentís Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a central spot for your workers or clients to connect to, organize, share and manipulate relevant data, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the data theyíve developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint.

Wireless Integration Case Study Wireless Case Study
iPad and iCloud Outsourcing Mac Architecture Information Technology Consulting
installation and Administration Mobile, AL Microsoft SQL 2008 Consolidate Mobile Bay, Alabama
macOS Phone-based Engineers macOS Online Services
Consulting Hourly Price Solution Provider
Microsoft and Cisco Certified Expert Consultant Hourly Cost Computer Help

Progent's pricing policy is to bill for online service and on-site help by the minute. Consequently, you owe only for received support. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in regions where Progent offers in-person service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment for services delivered during regular business hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for quick solutions so you won't be forced to allow minor problems to fester.

san Jose - Santa Clara - Milpitas Microsoft SQL 2008 Server Consulting San Jose - Sana Clara Microsoft SQL Server 2017 Migration Consulting