Quick, Affordable Online Computer Assistance for Ann Arbor, Michigan Small Companies
For more than two decades, Progent has specialized in delivering world-quality network support services to clients with small-company budgets. Progent has built a powerful support solution that includes a low-overhead, seamless virtual office network, sophisticated online repair technology, a large team of consultants accredited in a broad array of IT disciplines, a Help Desk operational model that maximizes responsiveness and guarantees follow-up, a worldwide team of on-line service experts, in-person support dispatching for the majority of most zip codes in the U.S., and a company culture committed to fixing technical issues in the least time and at the least cost to customers.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to reinforce the skills of your in-house IT service staff. This can reduce expenses and help meet schedules for big IT initiatives like application design and development, disaster recover/business continuity preparedness, network security audits, office consolidations, or software migrations and upgrades.

Progent can in addition offer the services of certified experts to assist your company to plan and implement a sensible cloud strategy.

Key Products and Technologies Supported by Progent for Office Networks in Ann Arbor, Michigan
Progent offers the services of qualified experts for all aspects of business network technology found in small and midsize companies and local governments. Technologies serviced by Progent's consultants include:

Service Delivery Options Available for Ann Arbor, Michigan Companies
Progent offers a variety of alternatives for providing small businesses with cost-effective computer services for troubleshooting, consulting, and IT management. Progent's paradigm for delivering computer support services is built on the Help Desk structure common to big IT organizations. Progent's Contact Center Service Model promotes rapid support, comprehensive activity documentation, consistent follow-up, and tight cost monitoring for a range of network support delivery modes that include online troubleshooting, on-premises help, and high-end consulting.

  • Online Service
    Progent's Technical Response Center offers emergency and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's seasoned support professionals can help customers to troubleshoot and repair network problems without the cost or delay of travel for onsite service calls. The background of Progent's IT engineers allows them to handle the majority of network issues quickly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent provides a convenient, web-based signup procedure for first-time customers to address urgent situations and Progent bills by the minute with no startup fees or minimums, so you pay only for the help you get. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional details about Progent's remote computer troubleshooting expertise.

  • On-site Support
    Progent offers on-site computer support for signed-up customers in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's online service experts to give small and midsize businesses the optimal solution: onsite service technicians when you need them plus the remote expertise of Progent's seasoned staff of network consultants, security professionals, and business software developers. The wait time for in-person support visits is usually less than one business day. There is no sign-up or retainer charge for becoming a Progent customer for onsite service. Find out more details about how and why to register for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems. for more information, see Online Help Desk Services for Small Businesses.

  • Co-managed Help Desk Services
    Progent's Help Desk Co-management services make it possible for your business to split the load for Help Desk support transparently between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting. For more information, refer to Progent's shared Help Desk services.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable availability of enterprise-class consultants who can provide help with vital products and technologies including Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, company-wide network protection engineering, fault tolerant network consulting, virtualization solutions, plus configuration, customization and support for business software including accounting, ERP, management reporting, CRM, and productivity packages. Progent can help with one-shot projects such as site relocations and major software migrations, longer term initiatives such as upgrading a legacy MRP platform to a modern MS Dynamics or Dynamics 365 solution, database software development and DBA support, and web design, on-going support including System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or emergency services like disaster recovery and malware cleanup.

  • Network Infrastructure Guidance for an At-Home Workforce
    Progent can help small and medium-size companies to design, set up and troubleshoot the infrastructure required for offsite workers. Aspects of infrastructure where Progent's experts can provide support include secure and efficient VPN tunnel connectivity, Virtual Desktop Infrastructure software, router configuration, Wi-Fi network design and implementation, and robust Internet access. For information about Progent's network infrastructure expertise for telecommuters, go to infrastructure guidance for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small organization's servers in a setting that not only delivers the top level of availability and expandability but that is in addition convenient for customers to transfer to a different support firm or to move internally whenever your situation calls for it. Progent's Private Cloud hosting service is built around mature virtual server technologies that permit companies with mixed environments to benefit significantly on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class dependability and an unprecedented degree of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed service, can handle the multi- platform and loosely standardized environments common with small companies, and keeps ownership of the software in the customer's possession so that moving to a new virtual system is fast, safe, and inexpensive. This eliminates becoming a captive to a single hosting service while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced remote support services to help organizations of any size integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that utilize physical IT assets as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon AWS cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, locating appliances that need critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your Progent consultant so all potential problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is designed to assess your company's ability either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup/recovery system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the baseline network software and office productivity applications used by most small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also offers help for an increasingly complex array of network technologies such as firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified security consultants, CISM-qualified security engineers, CISA-certified security audit consultants and GIAC-qualified information assurance professionals offer a business-wide perspective on system security and can help with advanced security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with industry standards and statutory requirements for IT information security and reporting.

The scope and size of Progent's engineering team bring a powerful set of benefits to companies wishing to maximize the productivity of their information system within an affordable budget. These benefits include:

  • Best Industry Methodology
    Progent's staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the front lines of network support, performing a wide range of technical tasks for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class IT capability, but also a support engineer with field-tested methods for repairing actual network problems efficiently. Read more details concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to bill for remote service and on-premises visits by the minute. As a result, you pay just for delivered services. Progent does not impose a higher rate for after-hours or priority support, and Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many service organizations impose substantial minimum fees or bill in increments of a quarter hour or more. Progent's small billing granularity eliminates king-size bills for quick fixes. An additional benefit of granular pricing is that your company won't be tempted to permit incipient problems to fester until they grow into major ones. Read more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Services
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service firms who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation sent by each consultant to each client. The discipline of documenting and archiving support records results in more efficient support and avoids a slew of typical problems such as when a support customer is effectively held captive to a consultant who won't let go of vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent faces little competition. Small companies who work with independent service providers or who employ in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Learn additional information about Progent's knowledge transfer services.

Contact Progent
In case your Ann Arbor, Michigan business wants to contact Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Immediate Online Network Help
For immediate remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    • Job Opportunities Compensation for Microsoft Consulting
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    Our compensation model is based on contribution, so similar to being a freelance consultant, your income is entirely tied to your work effort. Certain of our support staff focus on quality of life and choose to consult at a more relaxed pace, utilizing our self-determined schedule to follow individual pursuits like hiking, motorcycle racing, skiing, surfing, travel, or spending private time with relatives and acquaintances. Other consultants take advantage of the opportunity to earn big dollars via lots of effort and extended days. Progent completely supports both ends of the spectrum and any point in the middle.

  • Immediate Technology Consulting Services Microsoft 365 Exchange migration Microsoft 365 and iPhones IT Consulting

    • SQL Server Capacity Planning Development Firm
    Specialists SQL Server Replication

    Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts as well as to information workers, reducing the difficulty of creating, integrating, managing, and using enterprise information and database programs on platforms ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • Immediate Windows SharePoint 2007 Services Consultant Microsoft Expert On-site Support SharePoint Server 2007

    • 24x7x365 Technical Consultant Cluster Server Windows 2012
    MCSE Expert Certified Windows 2012 Cluster Shared Volumes Specialist

    Progent's certified failover clustering consultants can assist you to assess the benefits of utilizing Microsoft Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and help you to centralize the administration of clustered servers.

  • Infor SyteLine CloudSuite General Ledger Consulting Services Professional Infor CloudSuite
  • Information Technology Consultant Cisco Architecture Online Cisco Certified CCIE Software Security Consultant
  • Integration Zero Trust Cybersecurity ProSight Duo MFA IT Consultant

    • Double-Take Replication Computer Consulting
    On-site Support DoubleTake Carbonite Replication

    DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize businesses a range of cost-effective alternatives for replicating and recovering vital workloads including Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small company information networks to achieve a high level of fault tolerance and disaster recovery readiness at a budget-friendly cost.

  • Internet Security and Acceleration Server Configuration Microsoft ISA Server Remote Support Services
  • Job Opportunities MCSE Support Contract Job Microsoft MCA Consulting SF Bay Area
  • Juniper SRX650 Router Security Tech Services Juniper SRX Series Gateway Firewall Network Install
  • Largest Online Support Branch Offices Immediate Sales Office Specialists

    • Antispam Technology
    Anti-Virus Help and Support

    E-Mail Guard from Postini offers continually updated spam and virus filtering, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Management services through Progent's E-Mail Guard antispam and virus defense service offering. Progent's expert e-mail protection consultants can help you create an email defense strategy that includes antispam and virus protection products and policies.

  • Live Communications Server 2007 Consultants Live Communications Server 2007 Consultancy
  • LockBit ransomware hot line Consultant Services Conti ransomware hot line Specialist
  • Remote Help Desk Small Business Outsourcing IT Ann Arbor, Washtenaw County
  • Locky ransomware hot line Consultancy Engineers Phobos ransomware hot line
  • MCSE Expert Certified SQL Server 2017 and Windows Server 2012 R2 On-site Technical Support SQL Server 2017 Enterprise Remote Technical Support
  • MRTG Support and Integration Linux Network Monitoring Support and Setup
  • Managed IT Services Consultants Support and Setup Engineers Small Business Managed IT services

    • Exchange 2003 to Exchange 2010 Upgrade Consulting Services
    Microsoft Expert Consultant Services Exchange Server Migration

    Progent offers expert help for every phase of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project design and documentation, specification of all new software and hardware required, suggested sourcing, system testing at client location or at Progent's testing lab, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for client's IT group and end users.

  • Meraki WiFi 6E Access Point Setup and Support Technology Consulting Services Meraki
  • Microsoft 365 OneDrive Integration Professional Office 365 Publisher Integration Setup and Support
  • Microsoft Azure cloud integration Designer Technology Professional Azure Stack integration
  • Microsoft Certified Expert Dynamics 365 NAV Application Consulting Microsoft Dynamics NAV Troubleshooting

    • XenApp Virtual Windows Applications Network Engineer
    Computer Consulting Citrix XenApp

    Progent's Citrix experts can help your business to plan, install, manage, and troubleshoot a virtualized application delivery solution built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to manage and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery.

  • Microsoft Certified Expert Skype for Business Instant Messaging Consultant 24-Hour Engineers Skype for Business and SharePoint
  • Microsoft Certified Partner Exchange Online and on-premises Exchange Computer Consulting 24 Hour Hybrid Microsoft 365 Exchange integration Integration
  • Microsoft Certified Partner SCOM Resource Pools Specialist System Center OpsMgr Remote Troubleshooting

    • Microsoft Security Patch Management Onsite Technical Support
    Open Now Setup and Support Microsoft Intune

    Progent's Microsoft-certified Intune consultants can help your company to understand the business case for adopting Microsoft Intune for administering your mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define security and compliance policies, set up pilot environments to confirm the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Intune deployment.

  • Microsoft Dynamics CRM Network Engineer Microsoft Dynamics CRM On-site Technical Support
  • Microsoft Dynamics NAV Integration Services Immediate Microsoft Dynamics NAV Integration Services
  • Microsoft Firewall Online Consulting Microsoft ISA 2004 Server Professionals
  • Microsoft ISA Server Technical Consultant Internet Security and Acceleration Server Integration Support
  • Microsoft Instant Messaging Technology Professional Emergency Network Consultants Microsoft Video Conferencing
  • Microsoft LCS Server IM Professional Microsoft LCS Server Instant Messaging Technology Consulting
  • Microsoft Microsoft Azure cloud migration Programming Companies Azure enterprise hybrid cloud solutions Consultant
  • Microsoft Office System Technology Support Microsoft Maintenance
  • Windows Security Network Installation Ann Arbor Flint
  • Microsoft Small Business Server 2008 Consultants Microsoft Windows Essential Business Server Engineer
  • Microsoft Teams with Outlook Consulting Services 24-7 Microsoft Teams data loss protection Technology Professional
  • Microsoft Windows 11 Specialist Microsoft Windows 11 Engineer
  • Microsoft Windows 11 Upgrade Network Design and Consulting Windows 11 Pilot Testing Online Troubleshooting

    • Email Reputation Analysis Consulting
    Email Policy Management Consulting

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

  • Microsoft Windows 2000 Network Consultant Windows 2000 Server Online Troubleshooting
  • Ann Arbor Michigan Contractor Emergency Phone Support
  • Microsoft Windows Server 2012R2 Outsourcing Windows Server 2012R2 Virtual Fibre Channel Remote Support Services

    • Technical Support Microsoft Exchange Upgrade
    Exchange 2003 Support and Integration

    Progent's certified consultants offer technical support and IT consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and support services for Exchange Server include system design, installation, documentation, local and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

  • MongoLock ransomware hot line Consultant ransomware system rebuild Consultancy
  • Monitoring and Reporting Specialists Microsoft Remote Monitoring and Reporting Computer Consultant
  • Navision and Dynamics NAV Applications Support Navision and Dynamics NAV Application Support

    • MetroCluster Switch Integration Professional
    MetroCluster Management Consultant Services

    Progent offers enterprise customers the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably following best practices.

  • NetBSD Computer Consulting Companies Linux Technology Professional
  • Network Consultant Subcontractor Job Bay Area CA, US Microsoft Consulting Remote Support Jobs San Francisco Airport SFO
  • Ann Arbor Award Winning Small Business Network Outsourcing Company
  • Networking Providers Ann Arbor, Washtenaw County Help Desk Help Center Ann Arbor Michigan, US
  • OS X Technical Support Services OS X Technical Support Services
  • Office Word debugging Consulting Office Word desktop Consultancy

    • Exchange 2007 Edge Server Support
    Exchange 2007 Professional

    Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.

  • Offsite Data Backup Service Online Support Remote Data Backup and Recovery Service Help and Support
  • Online Consulting Windows Server 2016 Multi-domain clusters Windows Server 2016 Load Balancing Consultant
  • Online Help Remote Backup and Restore Service Remote Data Backup and Recovery Service IT Consultants
  • Online Troubleshooting IT Services for Service Firms Consulting Support for Network Service Providers Computer Consultant
  • Onsite Technical Support Microsoft 365 OneNote Integration Technical Support Microsoft 365 Android Integration
  • Oracle database administration Technical Support Oracle database administration Forensics Services
  • Polycom Telepresence Consultant Services Biggest Tandberg Telepresence Consulting Services
  • Position Network Support Microsoft MCDBA Engineer Job Adelaide
  • Private Cloud Integration Engineer Top Quality Engineer ProSight VM Hosting
  • Professional Meraki WiFi 6E Access Point Upgrade Best Meraki Wi-Fi Access Point IT Consultants
  • Professional ransomware removal and restore Hermes ransomware recovery Engineers
  • Progent Offices Progent Offices
  • Q and A about Computer Consulting Job Openings Virtual Office Job Q and A about Freelance Cisco Consulting
  • Redundant Internet IT Consulting High Availability Networks IT Consulting
  • Remote Security Audits Forefront Threat Management Gateway TMG 2010 Protection
  • Remote Support Services Multi-factor Authentication Best Professionals ProSight Duo MFA

    • Outlook for Mac Support Services
    Outlook Web App and Mac Integration Support

    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send email, examine the GAL, import addresses, sync up appointments, and alert people to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also offers customized onsite Entourage education.

  • Remote Support Services Windows, Linux, UNIX, Solaris Linux with Windows Consultancy

    • Ubiquiti AP Consulting Services
    Consult Ubiquiti UniFi Security Gateway

    Progent offers fast access to the skills of seasoned wireless specialists who can help organizations to determine the value of Ubiquiti UniFi wireless access points for your company and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to select, provision, and place Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and throughput.

  • Remote Technical Support Offsite Workforce Cloud Integration 24 Hour Support Services Offsite Employees Cloud Integration
  • Remote Workforce Data Protection Consultant Remote Workforce Data Protection Remote Consulting
  • Remote password management system Specialist ProSight domain expiration management Consulting Services

    • Tech Expert Mid-size Company
    Midsized Office Security Consulting Group

    Progent offers network services for mid-size companies with 100 to 250 system users. The medium size business or office has typically been an underserved segment of the market for IT consulting services. The cost structures and support delivery models of large outside support firms make them too costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an information system whose advanced technology and capability are often comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, significantly lowers the IT support expenses of an SMB while offering the small company with enterprise-level support from professional, world-class consultants knowledgeable in a wide range of midsized business technologies. If your medium size organization or small business is looking for the quality of IT help appropriate by a medium size office without budgeting enterprise prices, call Progent.

  • SCCM Distribution Point Consultant Services Remote Troubleshooting Configuration Manager
  • SQL Server Integration Support SQL Server Capacity Planning Programming Firm
  • SQL Server Management Studio Integration Support SQL Server 2014 Integration

    • Top Quality Microsoft Exchange 2003 Support Services
    Microsoft Certified Exchange Server Support and Integration

    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining messaging systems for companies in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment features compliance, service continuity, easy connectivity for remote and wireless users, efficient management utilities, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013 Server.

  • SQL Server Replication Consult Microsoft SQL Server Technology Consulting

    • Windows Server 2022 Storage Replica Setup and Support
    Windows Server 2022 migration Computer Engineer

    Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.

  • SQL Server Replication Engineer MS SQL Evaluation
  • SentinelOne Endpoint Virus Immunization Specialist SentinelOne Ransomware Protection Consult
  • Setup and Support Catalyst Wi-Fi 6 AP Site Survey Support and Help Catalyst 9100 Series Access Point
  • SharePoint 2016 Power BI Technology Consulting Services SharePoint 2016 and SQL Server Configuration
  • Small Business WAP131 On-site Support Remote CCNP Certified Small Business WAP571 Technical Consultant
  • Software patch management Specialists Endpoint patch management Specialist
  • Solaris Network Consultant Sun Solaris Consultant
  • Specialists ProSight Virtual Machine Hosting ProSight VM Hosting Consultants
  • Specialists ransomware removal and data recovery Consult Locky ransomware recovery
  • Sun Solaris Firewall Configuration UNIX Forensics Services
  • Support Services Comprehensive Event Management System Center Operations Manager Remote Support
  • Support and Help Cisco PIX Firewall Upgrade PIX Firewall Migration IT Services
  • Support and Setup Microsoft VoIP 24-Hour Support and Integration Microsoft Video Conferencing

    • Computer Consultants SharePoint 2016 Management
    SharePoint 2016 Taxonomy Remote Troubleshooting

    Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

  • Top Cloud Backup Security Specialist Emergency ProSight DPS ECHO Backup and Recovery Services Consultancy
  • Top Microsoft Computer Support Firms Microsoft Office 2003 Network Consulting Firm
  • Top ProSight Remote Server Management Consulting Services Immediate ProSight Windows Desktop Management Setup and Support
  • Top Rated Consultant Exchange 2003 Server Upgrade Exchange 2003 Server Upgrade IT Consultants
  • Urgent NetApp Disaster Recovery Services NetApp MetroCluster Troubleshooting Specialists
  • Urgent New Mexico Consulting Services Company West Virginia Security Consulting Firms

    • Expert Training Support and Help
    After Hours Expert Training Specialist

    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent has little competition. Small companies who work with trusted independent consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, secure, and productive.

  • Urgent Symantec VelociRaptor Compliance Audit Symantec Security Firewall Support
  • VMware Cross vCenter NSX Specialist VMware Online Troubleshooting
  • Value Pricing Server Help 24 Hour Small Business IT Outsourcing Consultant Prices
  • VirtualPC for Apple Mac Consulting Services Remote Desktop Connection for Apple Mac Online Support Services
  • WannaCry ransomware hot line Technology Professional Netwalker ransomware hot line Consultancy

    • Relocation Consulting Services
    Network Engineer Branch Office

    For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network consultants offer a variety of IT support services including project management, SOX compliance, site relocations, corporate security, network architecture, on-site or phone-based branch office support, and technical support for co-location hosting environments. A Progent network consultant can show you how to plan a multi-site network that makes smart use of co-location services and Internet hosting sites. Progent's Microsoft Premier consultants can help major corporations design, deploy and maintain major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco technology for connectivity solutions that combine basic, high-speed, integrated, and remote networking.

  • Washington Guru Microsoft and Cisco Authorized Expert Texas Computer Consulting
  • Wi-Fi controllers patch management Engineers Consulting Services VoIP phones patch management
  • Windows 11 and Android Integration Support Microsoft Certified Services Windows 11 MDT

    • Computer Consulting Group Progent's Management Team
    Urgent Progent's Management Small Business Computer Consulting Companies

    Progent's management team includes industry professionals with years of experience providing network consulting, troubleshooting, and strategic IT planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management team that can provide customers with the top service value in the industry.

  • Windows 7 Wireless Integration Support Microsoft Certified Partner Windows 7 Migration Professionals
  • Washtenaw County Michigan Small Business Network Consultant Urgent Network Support
  • Windows Server 2016 Hybrid Cloud Integration IT Services Microsoft Windows Server 2016 Clustering Online Troubleshooting




    • Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system architect, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and major enterprises.

  • Windows Server 2019 Virtual Machine Remote Consulting Windows Server 2019 Hybrid Configuration Setup and Support

    • Biggest ASA with Firepower Technical Support Services
    Cisco ASA Firepower IT Consultants

    Progent's Cisco-Certified technology experts provide professional PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progent's network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows Server 2022 Windows Defender ATP Online Support Services Remote Consulting Windows Server 2022 Disaster Recovery
  • Windows Server Essentials Hyper-V Replica Professional Microsoft Certified Partner Windows Server Essentials Hyper-V Replica Consultant

    • 24x7x365 Computer Service Microsoft Office
    Microsoft Network Security Consultant

    Progent's computer outsourcing support offerings for small companies include designing Server 2003, .NET, and BackOffice environments, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, resolving chronic integration problems, and creating a comprehensive security plan. Progent can help you maximize system reliability and throughput via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can help with needs definition, resource inventory, bill of materials development, vendor selection, procurement coordination, and full documentation. Progent's IT outsourcing help also includes training for office productivity packages such as Microsoft Office XP.

  • Windows and Solaris Computer Consultants Windows, UNIX, Solaris Information Technology Consulting
  • Windows, UNIX, Solaris On-site Technical Support Urgent Microsoft Experts Windows and UNIX Services
  • macOS Network Consult macOS Connectivity IT Consultant
  • ransomware cryptoworm recovery Technology Professional Ryuk ransomware recovery Professionals
  • ransomware removal and data restore Consultancy Consultant Ryuk ransomware data recovery
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