Affordable Network Help from Microsoft and Cisco premier Experts for Companies in Ann Arbor, MI
By delivering world-class support when you need it, providing specialized expertise for critical business applications, offering innovative services like virtual data center hosting, invoicing solely for help you receive, and requiring no setup fees or retainers for standard services, Progent helps your company to increase the competitive value of your information system and cut support expenses. Progent understands that network security, reliability, and efficiency are as important to small companies as to major enterprises but that small organizations lack the leverage to spend aggressively in information networks and internal service staffs. Progent's fundamental value proposition is that no IT support organization can match Progent's capability to deliver the network support your business requires when you need it and at prices you can justify.

For medium-size and enterprise businesses, Progent can provide co-sourcing services to reinforce the skills of your in-house network support team. This can save money and help meet schedules for big projects like software development, disaster recover/business continuity preparedness, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition provide access to accredited consultants to help your business to design and execute a sensible cloud strategy.

Key Products and Technologies Supported by Progent for Companies in Ann Arbor, Michigan
Progent's nationwide group of certified consultants offers support for all facets of information systems found in companies of any size. Practice areas supported by Progent in and around Ann Arbor include:

Support Delivery Options for Ann Arbor, Michigan Companies
Progent offers a selection of alternatives for providing small and midsize businesses with affordable computer services for troubleshooting, consulting, and IT administration. Progent's model for providing IT support is based on the Help Desk structure common to big IT organizations. Progent's Help Desk Call Center Service Model promotes fast response, comprehensive activity records, reliable follow-up, and tight expense monitoring for an array of network service delivery modes that include online troubleshooting, in-person help, and high-end consulting.

  • Remote Support
    Progent’s Technical Response Center offers urgent and scheduled online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's certified support professionals can help clients to troubleshoot and repair network issues without the expense or time loss of travel for onsite service calls. The background of Progent's network engineers allows them to resolve most IT issues rapidly. For complex issues, Progent's depth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-accessible registration process for new customers to accommodate urgent situations and Progent bills by the minute with no startup fees or minimums, so you are invoiced only for the support you receive. Experts available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Learn additional details concerning Progent's remote computer support services.

  • Onsite Service
    Progent offers onsite technical support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in tandem with Progent's remote service experts to give small businesses the ideal combination: onsite service technicians when you need them as well as the on-line help of Progent's worldwide team of network consultants, security professionals, and business application programmers. The wait time for in-person support calls is usually under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for on-premises service. Find out more about why to sign up for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle challenging problems. For details, visit Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent’s shared Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around the top professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting. To learn more, refer to Progent’s Help Desk sharing services.

  • IT Consulting Services
    Progent offers small and midsize companies affordable availability of enterprise-class IT professionals who can provide help with critical products and technologies such as
  • Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network design, network security consulting, fault tolerant network engineering, virtual server strategies, plus configuration, programming and training for small business software such as accounting, operations, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as site moves and massive software upgrades, extended projects such as customizing an older ERP platform to a modern Microsoft Dynamics 365 solution, relational database application programming and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for network health monitoring and network administration, or emergency response like disaster recovery and virus cleanup.

  • Infrastructure Consulting Services for Telecommuters
    Progent can help small and medium-size businesses to design, deploy and debug the network infrastructure required for work-from-home employees. Areas of infrastructure where Progent's experts offer guidance include safe and convenient VPN connectivity, VDI desktop platforms, router setup, Wi-Fi LAN design and deployment, and reliable Internet access. For information about Progent's network infrastructure support services for a remote workforce, visit infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting for all of a small company's production servers in an environment that not only delivers the top level of availability and expandability but that is also simple for customers to migrate to another service provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtualization technologies that permit small businesses with multi-vendor networks to save dramatically on the expense of capital equipment, infrastructure support, and network management while getting world-class availability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed package, can support the mixed- platform and loosely standardized environments common with smaller businesses, and retains ownership of the software in the customer's hands so that moving to a different virtualized system is fast, reliable, and affordable. This eliminates ending up a prisoner of a single hosting provider while still providing all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent offers advanced online support services to help businesses of any size integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure design and deployment services, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the entire threat lifecycle including filtering, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your Progent consultant so any potential problems can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to obtain an objective evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's ability to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Ann Arbor, Michigan Small Businesses
Progent's staff size, breadth of technical expertise, and experience with corporate network support enable small businesses to avoid the problems related to over reliance on small service organizations or independent engineers.

Teaming with Progent's Experts enables your small business to:

  • Avoid Excessive Dependence on Freelance Support Consultants
    For IT services, smaller companies often rely excessively on individual consultants. Though individual service providers carry lower overhead than more substantial IT service organizations and can typically charge apparently smaller fees, individuals are frequently too busy to react quickly to critical network problems. If a freelance consultant is occupied with different client, sick, on travelling, or in class, the lack of replacement staff may require your business to go without help during an emergency. As your company grows, system unavailability or difficulties with line-of-business programs become more costly. The dollars you believed you were saving on an independent consultant can disappear fast due to lower productivity. In addition, when freelance engineers confront new technologies, the lack of a large consulting team to count on for help forces them to learn with the meter running while your organization ends up footing the costs for their ongoing education.

  • Gain Access to Experts in Sophisticated Information Technology Issues
    The majority of small support firms or freelance engineers who concentrate on small company network support may excel at providing routine fixes but don't have the background to deal cost-effectively with complex IT configurations with a variety of operating systems, numerous sites, Voice over IP systems, remote workforces, integrated accounting and operational applications, eCommerce, and specialized business software. Progent's experience with global enterprises and Progent's extensive group of specialists can benefit your company because enterprise networks are by nature complicated, integration problems demand in-depth understanding of in many technical disciplines, and achieving a high degree of robustness, reliability, and security requires industry-proven leading practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically start with a network cobbled together on a tight budget. Without a carefully designed architecture, a sequence of ad hoc fixes often get tossed on top of a tenuous foundation. As a company evolves, stability and scalability problems can hinder the success of the organization. These environments require thorough evaluation, intelligent business planning, and in-depth experience to upgrade to an IT environment that will act as the solid basis to handle critical business requirements and ease downstream growth.

  • Team with Solution Consultants, Not Resellers
    Small businesses need guidance and education to work through an ever more complicated maze of technology options offered for enabling growth and improving productivity. Businesses do not need a network engineer or support firm that tries to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent provides services and expertise only. This allows Progent to align consulting services with the real interests of customers. Mixing network consulting and product reselling can result in a situation where the recommended solution is built around a preselected vendor instead of being driven by the true needs of a small business.

How to Contact Progent
If your Ann Arbor, Michigan company needs to contact Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Network Support
For immediate online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24-Hour Microsoft Expert Online Office 365 Excel Training Computer Consulting Company Top Rated Live Online Office Publisher Classes
  • 24-Hour Remote Technical Support OS X Remote Troubleshooting OS X
  • 24/7 MS CRM Technical Support Microsoft Dynamics CRM Technical Support
  • 24/7/365 Consult Lync Server 2013 security Lync Server 2013 high availability Specialists
  • 24x7 Office 365 Exchange migration IT Consulting Help and Support Office 365 mail flow

    • Award Winning Consultant Services ransomware cleanup and restore
    Maze ransomware recovery Technology Professional

    Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • 24x7 Professional Microsoft Windows 10 ADK Cisco and Microsoft Consulting Services Microsoft Windows 10 ADK

    • wireless IP phones and Meraki APs Network Consultant
    Wi-Fi VoIP phone integration Specialists

    Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are mobile within campus, warehouse, health-care or other environments where IT management wants portable phones that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize numerous components of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts offer online and onsite support to help you build and maintain a Cisco wireless IP phone solution by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

  • 24x7x365 Microsoft Teams conference bridges Specialist Top Rated Microsoft Teams Migration from Lync Consulting Services
  • Cisco CCIE Computer Consultancy Firm Ann Arbor
  • 5520 wireless controller Online Consulting Support Outsourcing Wi-Fi 6 LAN controller
  • Windows Security Computer Tech Ann Arbor Flint, United States
  • ASA and PIX Firewall Consultants Firepower Technical Support
  • After Hours Microsoft Windows 7 Support and Setup Windows 7 Evaluation On-site Technical Support

    • Software patch management services Consultant
    Professional Printer firmware patch management

    Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints printers, network appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.

  • Small Business Network Consultants Windows Security Washtenaw County Michigan, United States
  • Altaro VM Backup Offsite Online Support Remote Support Services Altaro VM Backup and Hyper-V
  • Altaro VM Backup Restore On-site Support Altaro VM Backup and vSphere Technical Support
  • Apple Mac Firewalls Security Firms Mac Lion Security Engineer

    • Microsoft, Cisco and Security Certified Experts Onsite Technical Support Part-Time CIO
    Chief Information Officer Network Consultant

    Progent can provide the part-time assistance of a veteran Chief Information Officer who can provide a broad perspective to assist your company pick and maintain IT solutions to meet your present needs and that can serve as a solid basis for your future growth. Progent's temporary Chief Information Officer consulting services provide financial leverage to organizations who want to maximize the impact of their network investment but who are unable or unwilling to add another executive-level manager to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major OS platforms and networking technologies plus a wide selection and business applications, Progent is in a unique situation to provide objective recommendations as well as advanced technical help for building and maintaining IT solutions that fit the particular needs of your organization.

  • Apple MobileMe Onsite Technical Support Help and Support iPad 3
  • At Home Workers Helpdesk Services Support Services Online Troubleshooting At Home Workers Helpdesk
  • Award Winning Linux with Windows Specialist Consultants Linux, Windows
  • BES Express Professionals BlackBerry BES Server Express Specialists
  • Barracuda Backup Encryption Consultants Immediate Barracuda Cloud Backup IT Consultant
  • Best CISSP-ISSEP Security Specialist CISSP Certified Security Services
  • Washtenaw County Michigan Emergency Phone Support Information Technology Outsourcing
  • Best Microsoft Certified Partner SMS Server 2003 Migration Integration Support Microsoft SMS Server Support and Setup
  • Biggest ProSight Remote Network Infrastructure Troubleshooting Computer Consultants ProSight Network Infrastructure Monitoring Consulting Services
  • CCNP Certified Aironet 802.11ac AP Upgrade Consultant CCIE Certified Aironet 3700 Access Point Computer Consulting

    • 24-7 SCCM 2016 IT Consultants
    MCSE Expert Certified System Center 2016 Migration Computer Consulting

    Progent has over 10 years of background configuring, and supporting the key platforms that make up System Center and can help your organization to design, configure, manage, and fix your Microsoft System Center solution to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can assist you to migrate to the current edition of System Center from an older one or from a third-party IT management platform to provide the advantages of best-in-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.

  • CISM Security Security Supplemental Helpdesk Computer Consultants On-site Support Virtual Call Desk
  • Cisco Consulting Contractor Jobs Career Cisco CCNA
  • Networking Engineer Ann Arbor Flint
  • Cisco Expert Wave 2 wireless controller Support and Setup 9800 Series wireless controller Network Consultant
  • Cisco Firesight Management Outsourcing Cisco Firepower AMP Network Consulting

    • Dynamics GP Accounting Computer Consultant
    Technical Support Services Dynamics GP Power BI

    Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that integrates information and processes across your business, interfaces seamlessly with other solutions, and connects workers, customers and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.

  • Cisco Firewall Phone Support Services Consulting Services Cisco Access Point
  • Cisco Meraki Switch Redundancy Consultants Meraki MS Switch Support
  • Cisco Smart Business Communications System Engineer Cisco NSS2000 Network Storage Systems Online Troubleshooting

    • Linux Network Monitoring Specialist
    MRTG Online Consulting

    Nagios and MRTG are powerful, license-free monitoring utilities that operate under the Linux OS and can be deployed to analyze UNIX environments, Windows networks, or mixed-OS systems where the Linux OS and Windows coexist. The Nagios monitor lets system managers to track system services including SMTP, HTTP, SSH, and PING. MRTG lets you track the bandwidth in and out of SNMP network appliances including processors, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to streamline and repair your system.

  • Computer Consulting Resale Programs Online Technical Support Sales Assistance for Network Support Technical Consultant
  • Consult Database Development RDBMS Consultants

    • Emergency Cisco CCIE Remote Network Support Consulting
    Cisco Switch Small Office IT Consulting Services

    Progent can help you to utilize Cisco's networking technology to build a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas such as resource consolidation, security and compliance, manageability, uptime, and recoverability.

  • Consultant IT Development Project Emergency Project Requirements Definition Consultant
  • Consultant Remote DPM Backup and Restore Service Offsite Backup Service Consultants
  • Consultant Services Aironet 802.11ac AP Aironet 802.11ac AP Upgrade Support
  • Consultant Services Exchange Migration Consultancy Exchange 2003 to Exchange 2010 Upgrade
  • Consultant Services Windows Server 2016 Stretch Clusters Windows Server 2016 High Availability Online Support Services
  • Consulting Services BlackBerry BPS Blackberry Specialist
  • Small Business Network Computer Setup Ann Arbor, Washtenaw County, U.S.A.
  • Consulting Services Metro Ethernet After Hours Professional Comcast Business Class Cable Internet
  • Database Programming Remote Consulting Database Application Development Professional
  • Delaware Tech Consulting Outsourced IT Management Services Rhode Island
  • Emergency Mac Online Specialists Mac Online Technical Support Professional
  • Microsoft Windows Small Office Network Consultants Ann Arbor
  • Emergency Professional macOS Online macOS Online Troubleshooting Services

    • After Hours Telecommuting Online Consulting
    Offsite Workers Remote Support

    File summary_Work-from-Home-Support-Experts.htm.asp does not exist



  • Emergency Small Office Small Business Network Consulting Firm Small Business IT Technical Support Company
  • Exchange Server 2010 Upgrade Configuration Exchange 2010 Configuration Network Consultant
  • Fault Tolerant Mutli-location Network Integration Fault Tolerant Mutli-location Network Online Troubleshooting

    • Microsoft Office 2000 Network Solutions
    Microsoft Information Technology Installation Service

    Progent’s IT outsourcing services offer affordable network support for small organizations. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or creating a web-based business application, outsourcing your network technical services can reduce costs and minimize uncertainties, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available network foundation for your critical business software based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.

  • Firewall Setup Juniper SSG350M Router Juniper SSG5 Router Security Organizations
  • From Home Job Questions about Cisco Certified FAQ about Network Consultant Virtual Office Job
  • IT Consultant At Home Workforce VoIP Remote Workforce VoIP Professional
  • IT Consultants Cisco Network Management Cisco Network Management Network Services

    • Consultant Services City Government
    City Government Specialists

    Progent has extensive experience delivering a full-spectrum of online IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has delivered network support to clients in every state. Online support eliminates travel expenses and resolves problems faster than onsite service calls.

  • Information Technology Consulting SharePoint 2016 MinRole SharePoint 2016 Visio Services Online Technical Support
  • Juniper SA Series SSL VPN Technical Support Services Security Consultants Juniper SA2500 SSL VPN
  • Juniper SRX Firewall Testing Juniper SRX240 Router Compliance Audit
  • Largest Microsoft Live Communications Server Engineer Engineer Microsoft Live Communications Server
  • MCSE Expert Certified Exchange 2010 Upgrade Remote Troubleshooting Microsoft Certified Exchange Server 2010 Migration Technology Consulting Services
  • MCSE Expert Certified Exchange 2013 Disk Availability Group Engineers On-site Technical Support Exchange 2013 In-Place Hold

    • Azure Active Directory FIDO2 Online Help
    Microsoft Certified Outsourcing Azure Active Directory

    Progent can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD DS and AD Connect to centralize identity management across on-premises and Azure assets.

  • MSP360 Ultimate Backup Professional MSP360 Desktop Backup Integration Services

    • Company-wide Standards for Best Practices Network Consulting Companies
    Information Technology Outsourcing Group Problem Escalation Through Teamwork

    Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the front lines of IT support, performing a broad range of IT tasks for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting team. This means that you get not only expert IT capability, but also a support engineer with field-tested methods for using computer knowledge to repair actual network problems efficiently.

  • Meraki Cloud Management Computer Consulting Meraki Outsourcing
  • MetroCluster Switch Integration Consultancy NetApp Clustered Data ONTAP Specialist
  • Michigan Network Designers South Dakota Computer Consultancy Companies
  • Microsoft Azure firewall configuration Reporting Services Microsoft Azure integration
  • Microsoft Certified ISA Server Engineer ISA 2004 Firewall IT Consultants
  • Microsoft Certified Partner High Availability Data Center Technology Consulting Services Non-stop Data Centers Troubleshooting
  • Microsoft Certified Security Consulting Companies Microsoft Certified Computer Tech
  • Microsoft Exchange 2016 Migration Consultant Exchange 2016 Mailbox migration Online Consulting
  • Microsoft Exchange Server 2010 Upgrade Technology Professional Specialist Exchange Server 2010 Upgrade
  • Microsoft Expert Engineers Dynamics GP Development Professionals Dynamics GP Modifier
  • Microsoft Expert Mississippi System Recovery California Computer Consultancy Firm

    • CIO Consulting Services
    Chief Information Officer Consulting Services

    Progent offers the part-time assistance of a veteran Chief Information Officer to offer strategic direction to help you select and maintain IT technology to match your present situation and that can serve as a firm foundation for your growth. Progent's part-time or temporary CIO services provide financial advantages to organizations trying to maximize the impact of their network expenditures but who are without the budget or hesitant to take on another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of consultants certified to maintain all major OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal situation to provide unbiased recommendations as well as expert technical support for developing information systems that match the special requirements of your organization.

  • Microsoft MCTS Support Positions Microsoft MCSA Engineer Telecommute Job
  • Microsoft Office Upgrade Open Now Microsoft Office System Computer Consultancy
  • Microsoft Office XP Server Support Microsoft Office Small Office Network Consultants
  • Microsoft System Center 2016 and Operations Management Suite Technical Consultant Onsite Technical Support System Center 2016 and Operations Management Suite
  • Network Administration Progent Small Office Progent Start-Up Companies Small Business IT Support Firms
  • Network Consultant Meraki MR18 Access Point Meraki MR20 Access Point Online Troubleshooting
  • Network Engineer Meraki MR52 Access Point CCNP Certified Computer Engineer Meraki 802.11ac Access Point
  • Network Engineer iPad 3 iPad 3 Consultant
  • Network Infrastructure Monitoring Consultants Technology Consulting Services Managed IT Services Consulting
  • Offsite Data Backup Service Online Support Services Remote Data Backup and Restore Service Consulting

    • Exchange 2003 Network Consultant
    Consultant Services Exchange 2003 Server Upgrade

    Progent's Microsoft Certified professionals can provide expert consulting for major deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange rollouts or upgrades and can provide onsite technicians to help enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.

  • Online Support Colo Project Planning Integration Support
  • Microsoft and Apple Information Technology Management Ann Arbor Flint
  • Open Now Internet Security and Acceleration Server Configuration Microsoft ISA 2004 Server IT Consulting
  • Oracle 10g Online Technical Support FRx Reports On-site Technical Support
  • PowerPivot for SharePoint Network Consultant SQL Server 2012 AlwaysOn Failover Cluster IT Consulting
  • ProSight Email Data Loss Protection Consult Email Scoring Thresholds Engineer
  • ProSight Remote Network Infrastructure Monitoring Professional Urgent ProSight Network Health Assessment Consulting Services
  • ProSight Remote Network Troubleshooting Engineer Troubleshooting Network Services Monitoring

    • Information Technology Consulting Offsite Employees Video Conferencing
    Immediate Support Remote Workforce Video Conferencing

    Progent can assist small and medium-size businesses to set up and debug conferencing applications to allow their at-home employees to interact productively with fellow workers and clients.

  • Professional Services Office 20160 64-bit Office 365 Migratione Integration Specialist
  • Ann Arbor Michigan, U.S.A. Solutions Provider Microsoft and Cisco
  • Progent Contact Progent Phone Numbers

    • Microsoft Windows 2008 R2 Specialists
    Integration Support Windows Server 2008 Active Directory

    Microsoft Windows Server 2008 represents a major step forward in making information systems more secure and available, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, temporary staffing, network monitoring, and security services.

  • Progent Locations Progent Offices
  • Progent Management Support Outsourcing Progent Management Team Network Consultants
  • Redhat Linux Onsite Technical Support Ubuntu Linux Consultants

    • IP-PBX Technical Support Services
    24-Hour Cisco VoIP phones Support and Help

    Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

  • Remote Consulting 5520 wireless controller 24-7 Remote Support Services 9800 Series wireless controller

    • Consultant Microsoft Exchange Server 2016 Migration Planning
    Microsoft Exchange Server 2016 Upgrade Support and Integration

    Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Remote Consulting 802.11x Wireless 8500 Wireless Controller Consulting
  • Remote MSP360 Managed Backup Consultant Best Consulting MSP360 VM Backup
  • Microsoft Computer Technology Consulting Ann Arbor, Washtenaw County, US
  • Remote Monitoring and Reporting Support Consulting Microsoft System Center Operations Manager
  • Remote Radvision XT5000 Consult 24x7x365 Telepresence Network Consulting
  • SCOM 2012 Management Packs Consulting SCOM 2012 Application Monitoring Specialists
  • SCVMM 2012 VHDX Resizing Onsite Technical Support Immediate SCVMM 2012 Reporting Professionals
  • SF 24/7 MCSE MCSA MCDBA MCIPT MCA Consulting Subcontractor Job Part Time Job Microsoft MCA Consultant San Francisco Bay Area
  • SMS Migration Remote Troubleshooting SMS Migration Remote Troubleshooting
  • SQL Server 2014 Online Help Microsoft SQL Server 2014 Capacity Planning Specialist
  • SQL Server 2014 and Windows Server 2012 R2 Network Consultants SQL Server 2014 Capacity Planning Integration Services

    • Microsoft Experts Windows and UNIX Professional
    Windows, UNIX, Solaris Support and Integration

    If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole organization in a broad range of security topics such as security management practices, security design and strategies, connection management systems and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISA and CISSP define the fundamental skills and worldwide standards of knowledge that network security managers are required to master. These certification offer IT management the confidence that those who have achieved their CISA or CISSP certification have demonstrated the experience and theory to offer world-class security management and consulting services.

  • SQL Server 2019 Development IT Consultant SQL Server 2019 High Availability Specialist
  • Sales Office Support Services Branch Office Troubleshooting
  • Server Virtualization Configuration Computer Consulting Server Management
  • IT Outsourcing Small Business IT Outsourcing Firms
  • SharePoint Server 2019 Migration Integration Services SharePoint 2019 Consultant

    • 24 Hour Louisiana Tech Consultants
    Oregon Onsite Computer Services

    Progent’s Technical Response Center provides nationwide extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone support and online secure computer access to troubleshoot and resolve network problems quickly and economically. The scope of technical expertise represented by Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult problems to competent experts as needed. For urgent issues, the TRC endeavors to respond to your call for support in less than one hour.

  • Skype for Business Chat Consultancy Microsoft Skype for Business Consulting Services
  • Small Business Computer Network Consulting company Small Office Systems Engineer
  • Small Business Small Business IT Consulting Companies Small Office Network Consulting Small Office
  • SonicWall NSA 9450 Firewall Security Firm Remote SonicWall Network Security Evaluation
  • SonicWall Security Company Top Quality Forensics Services SonicWall NSA 3650 Firewall
  • Specialist 64-bit Computing 64-bit Server Consultants

    • 24 Hour Services Documentation IT Consultants
    Emergency Services Documentation Computer Engineer

    Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer minimal documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each staff member to every client. The discipline of detailing and organizing support records allows more effective service and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who won’t release vital service information.

  • Cisco CCIE Tech Consultant Washtenaw County Michigan, USA
  • Specialist At Home Workers Conferencing Offsite Workforce Video Conferencing Computer Consultants
  • Specialist Dell DRAC HP Lights-Out 100c Remote Management Card Professionals
  • Specialist Microsoft Windows 8.1 Evaluation Microsoft Windows 8.1 Upgrade Information Technology Support
  • System Center 2012 R2 Virtual Machine Manager Computer Consulting On-site Technical Support SCVMM 2012 XenServer
  • System Support Small Office Small Business Integration Firms
  • Technical Consultant Microsoft Exchange Exchange 2003 Server Upgrade Outsourcing

    • VPN IT Consultant
    Integration Services Remote Access

    Cisco's security and remote access technology for small companies offer a comprehensive line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your business goals.

  • Technology Consulting Meraki Outdoor Wi-Fi Access Point Technology Consulting Services Meraki Cloud Management

    • Google Cloud VM Consulting
    After Hours Cisco and Microsoft Certified Experts Consultant Services Google Cloud Windows

    Progent can provide affordable online and onsite consulting to assist businesses of any size to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

  • Urgent Configuration Manager Remote Troubleshooting VMware Workspace ONE Endpoint Management Remote Consulting
  • Urgent Network Support Troubleshooters Ann Arbor, Washtenaw County, USA IT Outsourcing Software Consulting Washtenaw County Michigan
  • Urgent On-site Technical Support Aironet Wi-Fi AP Management Aironet Wi-Fi Access Point Consulting Services
  • Urgent WatchGuard Firebox Firewall Cybersecurity Team WatchGuard Firebox M270 Firewall Security Organizations
  • VMM 2016 Database IT Consultants Technical Support System Center 2016 Virtual Machine Manager
  • WatchGuard SSL VPN Computer Security Specialist WatchGuard Firebox T35 Firewall Cybersecurity Organization
  • Whitepapers IT Co-sourcing IT Outsourcing Examples White Paper
  • Wi-Fi Network Online Consulting Information Technology Consulting 802.11ac Wi-Fi Network
  • Windows 7 Security Information Technology Consulting Configuration Windows 7 Backup and Restore
  • Windows Active Directory Setup and Support Windows Active Directory Remote Consulting
  • Windows Server 2016 Cloud Witness Engineers Top Ranked Windows Server 2016 Storage Replica Consulting Services
  • Windows Server Update Services Engineers Top Support and Help Microsoft Software Update Services

    • Azure and SQL Server integration Professionals
    Azure and SQL Server integration Specialists

    Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical errors small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.

  • XenApp Application Virtualization Consultant Application Virtualization Engineers

    • Immediate Consultants OS X Troubleshooting
    OS X Engineer

    Progent offers national remote phone support and consulting services for businesses that run Apple Mac environments or whose IT systems feature a combination of Mac with Microsoft technology. Progent's experts can provide Apple macOS and OS X users a variety of services including desktop assistance, migration to the most recent edition of OS X from earlier editions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides maximum leverage for your information technology budget by extending user productivity and shortening the time charged for network analysis and repair. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist you with the most challenging system problems.

  • XenApp Virtual Application Delivery Consulting XenApp and Citrix Access Gateway Consultant Services

    • 24x7x365 Consultant Email Quarantine
    Urgent Email Virus Fingerprint Professional

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.

  • network evaluation Lab Professionals NLB Test Lab Engineers

    • Programming Firms Microsoft Access report formatting
    Consultants Microsoft Access migration

    Progent can provide affordable online consulting services for all releases of Office Access including Access desktop and Access Web App and offers expert assistance for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide custom online classes for Access development and database administration.

  • ransomware defense review Specialists ransomware defense report Professional

    • Small Business WAP300 AP Consulting Services
    Emergency Small Business WAP321 Support and Help

    Cisco's Small Business family of APs are Linux-based units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network consultants can provide remote or on-premises configuration and debugging support to help you to plan, implement, update, tune, manage and debug Cisco Small Business wireless access point environments of any scale or topology.

  • scom 2016 network monitoring Consultant scom 2016 Azure integration On-site Technical Support
  • Information Technology Support Windows Security Washtenaw County Michigan
    •
    © 2002-2021 Progent Corporation. All rights reserved.