Professional Remote Support for Ann Arbor, Michigan Networks from Microsoft Certified Engineers
Small businesses have traditionally been underserved by large network support organizations. Some small companies allow themselves to grow excessively dependent on individual engineers or small support organizations who don't have the bandwidth or broad skill sets to react promptly or effectively to network emergencies. Still other small companies turn to giant service firms staffed with technicians able to offer by-the-numbers fixes for ordinary problems but who are missing the experience and versatility to handle the diversity of configurations and absence of standards typical of small company IT networks.

Progent's time-tested methodology for providing affordable and effective technical service to small businesses has made Progent among the top Microsoft-certified IT consulting organizations in the United States. Progent has delivered online help to small businesses in every state in the United States (See Progent's client testimonials).

For mid-size and large businesses, Progent can provide co-sourcing support to reinforce the technical skills of your internal IT service staff. Co-sourcing can reduce expenses and help meet schedules for major projects like application development, disaster recover/business continuity planning, security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to certified experts to help your company to plan and implement a sensible cloud strategy.

Core Products and Technologies Serviced by Progent's Consultants for Companies in Ann Arbor, Michigan
Progent's nationwide group of industry certified consultants offers support for virtually all aspects of information technology deployed by organizations of any size. Technologies served by Progent in and around Ann Arbor include:

Support Delivery Options for Ann Arbor, Michigan Companies
Progent offers a selection of options for providing small and midsize businesses and local governments with cost-effective computer services for troubleshooting, consulting, and IT administration. Progent's paradigm for providing IT support services is built on the Call Center operational structure common to big IT groups. Progent's Helpdesk Support Model ensures fast support, comprehensive service documentation, reliable follow-through, and tight expense control for a range of network support delivery alternatives that include online troubleshooting, onsite support, and top-level consulting.

  • Online Service
    Progent's Technical Response Center (TRC) provides urgent and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. Progent's seasoned service experts can assist clients to troubleshoot and repair hardware and software issues without the cost or time loss of in-person service calls. The experience of Progent's IT engineers allows them to resolve the majority of network issues quickly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-accessible signup procedure for first-time clients to accommodate emergency network problems and Progent charges by the minute with no startup fees or minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISSP-certified security professionals. Find out more information about Progent's online network support services.

  • On-site Service
    Progent offers onsite computer assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service technicians can operate in tandem with Progent's online service experts to deliver small and midsize businesses the best of both worlds: hands-on support professionals when you need them plus the on-line help of Progent's seasoned staff of network engineers, security specialists, and business software developers. The response time for on-site service visits is typically less than one business day. There is no start-up or retainer fee for becoming a Progent client for on-premises service. Find out more details concerning how and why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that manages all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues. For details, see Online Help Desk Services.

  • Help Desk Co-management Services
    Progent's Help Desk Co-management services allow your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's pool of veteran desktop support technicians and subject matter experts. Progent's Help Desk sharing service is a collaborative service desk solution based on the top PSA platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For more information, visit Progent's Help Desk sharing services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable availability of world-class consultants who can deliver help with vital products and technologies such as Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, network security engineering, non-stop it system engineering, server virtualization strategies, plus configuration, programming and training for business programs including accounting, operations, business analytics, sales automation, and productivity software. Progent can provide assistance with one-shot projects including site relocations and massive software migrations, extended projects such as upgrading a legacy ERP system to a modern MS Dynamics 365 solution, database software programming and DBA support, and web development, continuing services such as System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and network administration, or urgent response such as data restoration and virus cleanup.

  • Network Infrastructure Guidance for Teleworkers
    Progent can help small and medium-size companies to plan, configure and debug the network infrastructure required for telecommuters. Areas of infrastructure where Progent's experts can provide support include secure and efficient VPN connections, Virtual Desktop Infrastructure (VDI) platforms, router configuration, wireless network design and deployment, and reliable Internet access. For information about Progent's network infrastructure support services for at-home workers, go to network infrastructure support services for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting for all of a small organization's servers in an environment that not only delivers the top level of dependability and scalability but that is in addition simple for clients to transfer to a different support firm or to bring in-house whenever your business situation calls for it. Progent's Private Cloud hosting is based on mature virtual server technologies that permit small businesses with multi-vendor networks to save significantly on the expense of capital equipment, infrastructure support, and network administration while getting enterprise-class availability and an unparalleled level of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally administered package, can handle the mixed- platform and non- standardized networks typical of small companies, and retains control of the licenses in the client's hands so that migrating to a different virtual host is quick, reliable, and affordable. This avoids becoming a prisoner of a specific hosting provider while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced online consulting to help businesses of any size integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine local resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon Web Services cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete threat progression including blocking, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, enhance and troubleshoot their networking appliances like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating devices that need critical updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent�s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you�re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security regulations, higher utilization of IT assets, faster problem resolution, more dependable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's ability to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline system software and productivity applications used by most small and medium-size businesses. As a Cisco-certified partner, Progent also can provide expertise for an ever more sophisticated array of infrastructure products including PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security engineers, CISA-certified security audit consultants and GIAC-certified information assurance experts offer a business-wide view of network security and can assist with advanced security programs such as SIEM solutions to help companies comply with business standards and government requirements for IT information security and reporting.

The breadth and depth of Progent's engineering team offer a powerful set of advantages to clients trying to increase the business value of their IT system within a reasonable budget. These advantages include:

  • Best Methodology
    Progents team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of network support, executing a broad variety of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting staff. This guarantees that you get not just expert IT skills, but also a support engineer with proven methods for repairing real-world IT problems quickly. Read more details about Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for phone service and on-premises visits by the minute. Consequently, you are invoiced just for received services. Progent does not demand a more expensive rate for off-hours or priority support, and Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for support services provided during regular business hours. Many support organizations demand substantial minimum fees or bill in increments of fifteen minutes or more. Progent's small pricing granularity avoids king-size bills for quick solutions. Another advantage of by-the-minute pricing is that clients won't be inclined to permit less critical problems to stay unaddressed until they become big problems. Read more details about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation given by every consultant to each client. The practice of documenting and archiving service records allows more efficient support and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who wont let go of vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their scope, Progent can focus on delivering high-value services where Progent faces little competition. Small businesses who utilize independent consultants or who employ in-house IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient. Read additional information concerning Progent's knowledge transfer services.

How to Contact Progent
If your Ann Arbor, Michigan company needs to contact Progent to ask about IT outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Fast Online Technical Help
For fast remote help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.

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  • SCCM 2016 Boundary Groups Online Help
    SCCM 2016 and Windows 10 Consultant

    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health monitoring, enables safe self service, and offers a single control mechanism for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist your organization with any facet of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

  • Consultant Networking Washtenaw County Michigan
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  • Consultant Virtual Server Private Cloud Hosting Professionals Private Cloud Hosting for Virtual Data Centers

  • Consultant Services Firepower
    Consulting Cisco ASA 5500-X Firewall

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Consultants SCDPM 2012 and Windows Server 2012 SCDPM 2012 Security and Compliance Remote Support Services

  • Microsoft Exchange Help and Support
    Microsoft Exchange 2000 Computer Consultants

    Progent is among the most expert network support companies for integrating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

  • Microsoft Computer Network Engineers Ann Arbor
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  • Microsoft Operations Manager Online Consulting
    IT Consulting Operations Manager

    Progent provides a selection of network support packages for small companies. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of System Center Operations Manager, a next-generation network and system management product that tracks the reliability, throughput, and security of your information system and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced network support programs, small businesses can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.

  • Double-Take Availability Engineer 24x7 Computer Consultants DoubleTake Carbonite Backup

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    After Hours Consulting Bandwidth Throttling Test Lab

    Progent's Test and Training Lab at the QTS Colocation Center is available for piloting line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.

  • Dynamics GP Development Consultant Consultants Dynamics GP SmartList Builder

  • Modern Network Security Remote Support
    ProSight Phishing Defense Engineer

    Progent's ProSight Active Security Monitoring incorporates cutting edge behavior-based machine learning technology from SentinelOne to defend endpoints and physical and virtual servers against known as well as zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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  • Programming Companies Microsoft Azure cloud migration
    Azure Disaster Recovery Consultants

    Progent can assist small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common errors small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.

  • Emergency ProSight Remote Desktop Management Support and Integration Endpoint Monitoring and Reporting Remote Troubleshooting
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  • IT Consultants SharePoint 2016 On Prem
    SharePoint 2016 PowerShell Troubleshooting

    Progent's Microsoft-certified consultants offer economical remote and on-premises consulting expertise, software development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

  • Exchange 2003 Online Help Exchange 2003 Server Upgrade Consultant
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    SQL Server 2008 Online Consulting

    SQL Server 2008 offers indispensable, standardized tools to computer professionals as well as to information workers, reducing the complexity of creating, integrating, managing, and accessing company data and database programs on platforms ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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    Windows Server 2012R2 Live Migration Consultant

    Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security plan, automate network administration, help with application development, and build and test a DR/BC plan.

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  • Consult ProSight SSL management
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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.

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    Progent's Cisco CCIE network infrastructure experts can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.

  • Microsoft Enterprise Resource Planning Setup and Support Microsoft Enterprise Resource Planning IT Services
  • Microsoft Firewall Integration Support ISA 2004 Enterprise Edition Server Network Consulting
  • Microsoft Forefront TMG 2010 Computer Consulting Threat Management Gateway 2010 IT Consultants
  • Microsoft Forefront TMG 2010 Remote Troubleshooting Support and Help Forefront Threat Management Gateway 2010
  • Microsoft ISA 2006 Online Support Microsoft ISA Server 2006 Computer Consultants
  • Microsoft Instant Messaging Consultants Technical Support VoIP
  • Microsoft MCP Support Home Based Jobs New South Wales Microsoft MCDBA Consultant Job Opportunities Newcastle

  • SCVMM Migration Consultant Services
    SCVMM 2012 VHDX Resizing Information Technology Consulting

    Progent can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to migrate from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get maximum business value.

  • Microsoft Network Network Providers Ann Arbor Microsoft Windows Information Technology Consultants Ann Arbor, Washtenaw County

  • SQL Server 2008 Upgrade Consultant
    SQL Server Setup and Support

    SQL Server 2005 delivers indispensable, familiar tools to computer professionals and information workers, reducing the difficulty of creating, integrating, administering, and using enterprise data and database applications in environments ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in planning and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

  • Microsoft Proxy Server Consulting ISA 2004 Standard Edition Server Consulting

  • Consultant Application Delivery
    XenApp and Citrix Access Gateway Integration Support

    Progent's Citrix experts can help your business to plan, deploy, manage, and support a virtual application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist you to administer and maintain an off-site datacenter that features high availability, enhanced security, and fast disaster recovery.

  • Microsoft SBS 2008 Consultancy MS Windows Small Business Server 2008 Consultancy

  • Configuration Cisco Security
    PIX Firewall Upgrade IT Consulting

    Cisco's PIX Series firewalls have reached end of life and Cisco might not support these devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should adopt the latest firewall products from Cisco. Progent's Cisco technology experts can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.

  • Microsoft Teams data loss protection Consulting Services Urgent Professional Microsoft Teams with Office 365
  • Microsoft Video Conferencing Integration Support Top Quality Support Outsourcing Microsoft Office Communications Server
  • Microsoft Windows 2008 R2 Network Consultant Support and Help Windows Server 2008 DirectAccess
  • Microsoft Windows 7 Engineers Technical Support Windows 7 Backup and Restore

  • CCNP Expert Certified wireless IP phone integration IT Consultants
    Wi-Fi IP phone integration Online Consulting

    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

  • Microsoft and Mac Desktop Networking Firm Microsoft Desktop Network Support Service
  • Network Setup Microsoft Microsoft Office XP Integration Consultants
  • Online Office 365 Excel Training Server Recovery Online Office 365 Excel Training Small Business Computer Consulting Group
  • Online Troubleshooting Cisco ASA 5500-X Firewall Technical Consultant Cisco Firewall integration
  • Outsourcing Exchange 2010 Configuration 24x7 Microsoft Exchange Server 2010 Migration Computer Consultant
  • PowerPivot for Excel Technology Consulting SQL Server 2012 Integration Support

  • Microsoft Dynamics GP Migration Planning Consultant Services Summit County Ohio
    Microsoft Dynamics GP System Migration Consultant Akron, Summit County

    Progent has supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, customization, training, and troubleshooting services since the platform's debut. Progent offers high-level expertise for updating out of date Dynamics GP deployments. Progent can help your business to design, validate, and implement an efficient upgrade from a an outdated version to the current version of Dynamics GP.

  • Private Cloud Hosting for Virtual Data Centers Consulting Services Private Cloud Services Services
  • ProSight ASM Endpoint Protection Professional ProSight Endpoint Protection Online Help
  • ProSight ESP Ransomware Defense Specialists VMware Security Professional
  • ProSight Email Content Filtering Policies Engineer Cloud-managed Email Security Consulting

  • 24/7 Consulting Services Ransomware Recovery Preparedness Assessment
    Ransomware Recovery Preparedness Analysis Professionals

    Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable and more secure AD implementation. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime.

  • ProSight Network Infrastructure Management Online Technical Support ProSight Infrastructure Management IT Consultant
  • 24/7 Computer Network Consulting company Microsoft Network Ann Arbor, MI
  • Professional NetDocuments ndOffice Emergency NetDocs and Exchange Server Specialists
  • Ransomware Recovery Readiness Check Consult Ransomware Recovery Preparedness Check Specialist
  • Remote Consultants Symantec Firewall Security Firm Symantec Raptor
  • Remote Employees Cybersecurity Technical Support At Home Employees Cybersecurity IT Services
  • Remote Employees Network Infrastructure IT Services Offsite Workforce Network Infrastructure Integration Services
  • Remote Office Support and Setup Branch Location Technical Support
  • Remote Office Technical Consultant Remote Office On-site Support
  • Remote Workers Collaboration Software Online Troubleshooting Remote Employees Collaboration Software Computer Consultants
  • SCCM 2012 Planning Remote Consulting SCCM 2012 Device Management Network Consultant

  • Anti-Spam Technology Consulting
    Antispam Support

    E-Mail Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your business is too small to purchase for a standard Postini license, you can still get the use of Postinis Perimeter Management services through Progents E-Mail Guard anti-spam and antivirus aggregation offering. Progents expert email security consultants can show you how to develop an email protection plan that features spam filtering and antivirus services and policies.

  • SCCM and Windows Server Remote Technical Support On-site Support SCCM Distribution Point

  • After Hours NetApp MetroCluster Switchover Consult
    Consultancy NetApp MetroCluster Troubleshooting

    Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments efficiently following leading practices.

  • SCOM 2012 Fabric Monitoring Online Support SCOM Management Packs Consulting
  • SCVMM 2012 XenServer Integration Services SCVMM 2012 and VMware Integration
  • SMS Server Migration Troubleshooting SMS Server Upgrade Network Consultants

  • ASA and PIX Support Outsourcing
    CCNP Expert Certified IT Consulting ASA Firewall with Firepower

    Progents Cisco-Premier network consultants provide professional PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progents network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • SQL Server 2016 Backup Encryption Online Troubleshooting SQL Server 2016 Integration Support
  • SQL Server Technical Support 24x7x365 Microsoft SQL Server Network Specialists
  • SentinelOne Endpoint Ransomware Protection Professional Award Winning Consulting Virus Rollback
  • Software Outsourcing Consultant Microsoft Windows
  • Services Retrospect for Mac Top Retrospect for Mac Engineer
  • SharePoint Server 2013 IT Consultants SharePoint 2013 Newsfeeds Setup and Support
  • Skype for Business and Exchange UM Server Professional Skype for Business topology Consult
  • Small Business Computer Installation Small Offices Maintenance
  • IT Outsourcing Designer Washtenaw County Michigan
  • Small Business Server Premium Add-on Engineer Microsoft Small Business Server 2008 Technology Consulting
  • Small Office Network Troubleshooting Immediate Consultant Services Small Office Network
  • System Center 2016 Configuration Manager Help and Support Remote Support System Center 2016 Security and Compliance
  • Tech Consulting Cisco Network Management Top Cisco Network Management Outsourced IT Support
  • Technology Professional DopplePaymer ransomware recovery 24-Hour Professionals ransomware cleanup and recovery
  • Top Help and Support Sun Solaris Solaris Specialists
  • Top Quality ISA 2004 Standard Edition Server Remote Troubleshooting Microsoft ISA Server Network Consultant
  • Top Rated Commute free Consulting Part Time Job VoIP PBX Consulting Contract
  • Integration Specialist Microsoft Computer Ann Arbor, USA
  • Top Rated Programming Firm Web Site Custom Access Development
  • Troubleshooting Exchange 2003 24x7 Microsoft Exchange IT Consulting
  • Troubleshooting Microsoft ISA Server 2006 Microsoft ISA Server 2006 Online Support
  • Urgent Outsourcing Services UNIX Linux Consultancy
  • Virtual Server 2005 Technology Professional Connectix Virtual Server Specialists
  • VoIP handsets Consultant Open Positions Universal Inbox Consultants Freelancing Jobs
  • WatchGuard Fireware Security Team WatchGuard VPN Cybersecurity Organization
  • West Virginia Network Service Ohio Services
  • Data Recovery Microsoft Computer Ann Arbor
  • White Paper IT Outsourcing Best Practices White Paper IT Outsourcing Advantages
  • Windows 7 Technical Support Services Consultant Windows 7 Migration

  • Apple Mac Backup Engineers
    Professional Symantec Backup Exec

    Progent offers affordable online support from engineers skilled in a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent offers consulting support for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot data backup solutions for a variety of environments including local, remote, cloud, or a mix.

  • Windows Server 2012R2 Hyper-V Network Consultant Expert Microsoft Certified Configuration Windows 2012R2
  • Windows Server 2016 Hybrid Integration Support Services Windows Server 2016 and SCOM Support and Help
  • Windows Server 2019 Hybrid Integration Computer Engineer Integration Windows Server 2019 System Insights
  • Windows Server 2019 Hybrid Integration Consultant Windows Server 2019 Hyper-V Support Outsourcing
  • Windows Small Business Server Computer Consultants Microsoft Windows SBS 2008 Consult
  • iPhone Integration Setup and Support Support 802.11ac
  • ransomware removal and data restore Consulting Services Snatch ransomware recovery Consultancy
  • wireless IP phones and Aironet APs Remote Support Wi-Fi VoIP phone integration On-site Technical Support
  • Networking Computer Consultancy Services Ann Arbor, MI

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