Progent's Mac and Windows consulting specialists can help your organization to integrate Apple macOS and OS X with Windows powered systems into cohesive IT environments that offer shared data and resources and groupware support. Allowing efficient integration from out of a mix of servers and workstations powered by Mac and Windows demands substantial knowledge of and real-world background with Apple macOS, Mac OS X and MS Windows technology. Progent's familiarity with macOS, Mac OS X and MS Windows consulting makes it possible to offer high-level support to companies who depend on these technologies to sustain their competitive edge. Progent can also assist you with iPhone integration and management so you can interface Apple's popular wireless handhelds with your Windows environment.
Apple macOS, OS X and Microsoft Windows co-existence and support services offered by Progent include:
- Network Infrastructure Configuration and Support
Progent's expert Mac specialists can help your business to integrate Mac systems based on Apple's macOS or OS X operating system into your Windows environment. Progent's premier Windows experts and Cisco engineering experts can help you to configure a protected network foundation that permits Mac and MS Windows clients to access shared resources. Progent's Active Directory consulting service can assist you to configure the Active Directory schema and use the Workgroup Manager application in Mac Server to administer macOS and OS X users on Windows networks that rely solely on Windows Active Directory.
- Remote Technical Support and Repair
Progent's online network support and repair services give you the greatest efficiency for your IT support budget. Sophisticated online access utilities and experienced support engineers enable Progent to solve most IT problems without the expense and time required to visit your office. Progent is a leading innovator in delivering online IT help and has built an extensive virtual network of support experts who can deliver fast and affordable solution.
- Onsite Technical Help
Progent can provide on-site technical support for registered clients in throughout the and in major metropolitan areas throughout the United States. Although Progent has become one of the top providers of affordable online computer help and has developed innovative ways to fix the most common technical problems online, Progent also recognize that some situations do call for certified computer technician to be physically available at your office. Once you sign up as a Progent customer, Progent can dispatch on-site service personnel to any major region in any state in the United States and the wait time is usually less than one business day.
- Contact Center Support
Progent's Help Desk Call Center Outsourcing Support Services are intended especially for small organizations who need immediate access to a Help Desk Call Center with expert phone response and full escalation capability but who have to operate within a limited IT budget. Progent can offer you quick contact with a Help Desk specialist in Apple products or a Microsoft-certified engineer to solve computer and infrastructure problems efficiently and affordably. Optional Secure online troubleshooting enables Progent's service experts to see just what your clients are seeing and permits quick solutions to problems that might otherwise necessitate a more costly onsite service call.
If your organization is in need of an Apple macOS, OS X or Windows network consultant, phone Progent at 800-993-9400 or visit Contact Progent.
Progent's Support for UNIX-based Systems
Progent's UNIX consulting experts offer small businesses and software developers help with managing and maintaining UNIX/Linux/Mac-based networks that may coexist with Microsoft technology. Progent offers your business contact with UNIX technical professionals, authorized Microsoft engineers, Cisco-certified CCIEs, and security experts accredited by CISSP and CISM. This broad array of expertise gives your company a readily available single source to assist you to build and manage a protected and reliable cross-platform network and communications system that blends Windows with popular variants of UNIX such as:
Apple macOS and OS X ,
Sun Solaris,
IBM AIX OS,
HP-UX,
Berkeley UNIX (BSD),
SCO and
SGI/Irix or major Linux distributions including
RedHat,
SUSE Linux,
Debian-GNU and
CentOS Linux,
Ubuntu Linux,
Mandriva,
PCLOS,
fedora Linux, and
Gentoo.