Progent's Microsoft and Cisco premier network consultants offer advanced help with a broad array of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers online help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the support of CISSP and CISM-qualified security engineers to handle complex security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the U.S.
Progent's Ekahau-certified Wi-Fi site design experts can help your business to design, install, optimize, manage and debug a Wi-Fi solution customized for your venue. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Progent can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Progent offers three essential kinds of Call Center services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your clients instant access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to company productivity. Progent's goal is to resolve and not simply report problems.
Progent offers national urgent help and troubleshooting services for businesses that operate environments powered by variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers maximum return for your information technology dollar by extending client efficiency and shortening the hours billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to help with the toughest system problems.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone help and online direct computer connection to isolate and repair technical problems quickly and economically. The scope of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to competent specialists as needed.
With virtual servers, businesses can run multiple virtual servers on a single physical server. Virtual server technology allows businesses to enjoy all the advantages of server segmentation, but without the expense associated with buying additional server equipment. Virtual servers are also the critical technology for private clouds, which offer major advantages such as reducing the costs of capital equipment, facilities, and administration while improving data protection, network availability, and recoverability. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management experts can assist you with all areas of server virtualization and administration to allow your business to cut expenses and conserve time.
Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
Progent's ProSight family of managed IT services are designed to offer organizations who have small internal network administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed IT services include predictable network maintenance expenses, smart automation of routine management processes, continual adoption of new information technology, graceful transition from older systems to modern solutions, improved alignment of information technology with business goals, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving computer technology.
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management solution that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a robust, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Dynamics GP/Great Plains 2010.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while enabling increased efficiency by making these applications accessible to legitimate remote or mobile users. ISA Server 2006 helps guard business applications, services, and data across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can show you how to design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so that your business benefits from a highly functional and affordable balance of security, productivity, and performance.
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a level of protection that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management options available as low-cost service packages created to help your company to identify and resolve a an array of network issues before they get big enough to disrupt productivity.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to experts in system design and deployment, software development, SQL Server management, and network security.
Apple iPhone and Windows integration Setup and Support
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to simplify administration, improve security, and increase productivity by making sure that critical applications stay current, tracking product licenses, and monitoring resource usage profiles to help you make smart buying decisions. When you are ready to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth move to SCCM 2012.
Stealth intrusion checking is a key part of any comprehensive network security plan. Progent's security experts can run thorough intrusion tests without the awareness of your company's in-house IT staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event history analysis are properly configured and actively observed. Progent can implement ongoing automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to modern strains of ransomware.
Windows and macOS coexistence Technology Consulting Services
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent offers a variety of network support bundles for small organizations. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling abilities of Microsoft System Center Operations Manager, a next-generation network and system management product that monitors the reliability, throughput, and safety of your network and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced IT service programs, small businesses can choose a basic co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast failover, and hardening data security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller solutions.
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of remote services to help you to design, develop, pilot test, deploy, manage, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent can provide on-demand help to clients who need a quick solution to a specific issue related to Office Excel and Progent also offers full project management support for migrating or creating line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the needs of individuals or teams.
Progent's certified security consultants can show you how to protect your Mac network through expert services such as running security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating secure remote and mobile access, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific goals of your business information system.
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a feature-rich but manageable information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server requires a network consultant with real-world experience designing and building seamless, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience integrating business networks founded on Microsoft technology. This expertise ensures you success in installing, managing, and troubleshooting network environments that incorporate the SBS Server suite of servers and productivity software.
Progent offers two low-cost service packages designed to enable small businesses to get an impartial security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive test of your IT infrastructure from outside your company firewall to determine potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from a secure machine inside your firewall to determine vulnerabilities to internal assaults. Both security inventory services are configured and run from a protected external location.
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce programs that work transparently with Dynamics GP.
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent can provide rapid online support from Cisco CCIE networking experts. Progent's CCIE experts can link to your environment via advanced remote diagnostic tools to deliver quick and affordable analysis and repair of urgent network problems.
Progent provides national urgent help and consulting services for businesses who operate Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Online IT help offers optimum leverage for your information technology budget by extending user efficiency and limiting the hours charged for network repair services. Sophisticated remote access tools and experienced technicians and engineers allow Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to assist you with the most challenging system issues.
Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can create efficient security systems that guard a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile users sharing IT resources spread over a mix of physical sites and public and private clouds.
Progent can help your business in all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's non-stop inter-site connectivity and 24x7 system infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in a solution that delivers the highest degree of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that allow small businesses with multi- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and distribution organizations to manage supply chains and streamline key business processes in order to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security plan, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Microsoft Windows-only applications on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Windows programs and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you can run Microsoft Windows programs locally. Progent's Mac technology consultants can assist your business to maintain these products for using Windows applications on your Apple Macs and can in addition assist your business to evaluate and install third-party solutions for Microsoft Windows platform simulation.
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to ransomware and meets your business needs.
Progent's Mac experts can promote the creative facets of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Progent can assist you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can help you to create a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Progent's Cisco-certified CCIE consultants can help your business to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from legacy switches to current models.
The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation site or if your company is considering migrating your main or offsite backup system to Herakles/QTS, Progent offers a variety of budget-friendly consulting services that include data center migration, equipment installation and upgrades, network improvements, project management services, virtual server configuration, offsite monitoring, centralized system management, application development, disaster recovery/business continuity planning and testing, data security assessment, and the use of the Progent Test Lab.
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