Additional Topics of Interest

Small Office Tech Outsourcing
Small Business System Repair

Progent's Microsoft and Cisco premier network consultants offer advanced help with a broad array of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers online help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the support of CISSP and CISM-qualified security engineers to handle complex security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the U.S.

Award Winning Engineer Ekahau Wi-Fi Network Design
Immediate Ekahau Wi-Fi 6 Wireless Site Survey Remote Troubleshooting

Progent's Ekahau-certified Wi-Fi site design experts can help your business to design, install, optimize, manage and debug a Wi-Fi solution customized for your venue. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.

24 Hour SCCM 2012 Upgrade Specialists
SCCM 2012 Software Inventory Technical Consultant

Progent can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.

Co-managed Help Desk Integration Support
Supplemental Call Center Network Consultant

Progent offers three essential kinds of Call Center services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your clients instant access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to company productivity. Progent's goal is to resolve and not simply report problems.

Linux Phone-based Computer System Consultant
Engineer Linux RedHat Phone-based

Progent offers national urgent help and troubleshooting services for businesses that operate environments powered by variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers maximum return for your information technology dollar by extending client efficiency and shortening the hours billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security specialists to help with the toughest system problems.

Juniper SRX240 Router Technology Consulting
Juniper SRX100 Router Security Auditor

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Microsoft SCOM 2016 Consulting Services
IT Consulting System Center 2016 and SQL Server

Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.

Cisco Experts West Virginia Computer Network Support Company
Computer Outsourcing Consultant Arkansas

Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone help and online direct computer connection to isolate and repair technical problems quickly and economically. The scope of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to competent specialists as needed.

Server Management Setup and Support
Virtual Server Technology Professional

With virtual servers, businesses can run multiple virtual servers on a single physical server. Virtual server technology allows businesses to enjoy all the advantages of server segmentation, but without the expense associated with buying additional server equipment. Virtual servers are also the critical technology for private clouds, which offer major advantages such as reducing the costs of capital equipment, facilities, and administration while improving data protection, network availability, and recoverability. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management experts can assist you with all areas of server virtualization and administration to allow your business to cut expenses and conserve time.

24-7 Design Companies OpenBSD
Linux Consult

Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.

Small Business Network Management Services Specialist
Network Infrastructure Monitoring Professionals

Progent's ProSight family of managed IT services are designed to offer organizations who have small internal network administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed IT services include predictable network maintenance expenses, smart automation of routine management processes, continual adoption of new information technology, graceful transition from older systems to modern solutions, improved alignment of information technology with business goals, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving computer technology.