Microsoft Windows 8.1 is designed to run on computers ranging from smartphones and slates to power-user desktops. An abundance of innovative features, such as touch screen support and iconic tile GUI, offer a broad range of benefits for companies who know how to exploit them. Progent's Microsoft-certified experts can help bring your business up to speed with Microsoft Windows 8.1 and show you how to derive maximum business value from the operating system's many new and enhanced technologies.
Cisco's security and remote access solutions for small to mid-size companies offer a full array of manageable protection products to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your business goals.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for critical workloads by providing centralized, mixed-platform tracking of IT resources installed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide advanced online and onsite support to help organizations of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Wi-Fi IP phone configuration and troubleshooting experts can provide online and onsite support to help your organization build and maintain a Cisco Wi-Fi VoIP phone deployment by providing integration services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Progent's Technical Response Center provides national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone help and remote secure computer access to isolate and repair technical problems quickly and economically. The breadth of IT experience represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to competent specialists as required. For critical issues, the Technical Response Center endeavors to answer your request for service within one hour.
Progent's Check Point experts can help you choose and deploy Check Point Software Firewall utilities and hardware based on Check Point's technology to offer an affordable and efficient security defense for your information network. Progent can also show you how to integrate other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and offer a central source for continuing network support, administration, education, and consulting services.
Progent can assist small and mid-size organizations to deploy IP voice solutions to give their telecommuters the benefit of seamless access to the company phone network.
Progent's Cisco-certified wireless technology consultants can assist you to deploy, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's IT outsourcing support offerings for small businesses include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises troubleshooting, fixing stubborn integration problems, and producing a company-wide security plan. Progent can show you how to enhance system reliability and performance via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management assistance for major migrations and can help with requirements assessment, resource inventory, bill of materials development, sourcing qualification, procurement logistics, and full documentation. Progent's computer outsourcing service also includes training for office productivity packages such as Microsoft Office.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting, application development, and technical support services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management solution.
Progent provides national urgent phone support and troubleshooting services for companies who operate Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft products. Remote technical support provides optimum return for your IT budget by extending client productivity and shortening the hours charged for network analysis and repair. Advanced remote access technology and experienced service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of phone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to help with the toughest network problems.
Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security needs without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly combine local and cloud products and services.
Progent's certified security consultants can show you how to secure your Apple Mac environment through expert support offerings including running security tests, recovery from virus and worm attacks, setting up firewalls, implementing safe off-site and mobile access, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security strategy adapted for the specific goals of your corporate information system.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Microsoft supports transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Progent's consultants can help you to design and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure assets.
Progent has two decades of background helping small and mid-size businesses to plan, deploy, tune, manage, and troubleshoot IT networks that incorporate a remote workforce.
Progent can assist your company to design and execute an efficient migration from a UNIX-powered information system to a network powered by Windows and suited for running Microsoft's powerful office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your information and minimize business discontinuity by designing an efficient transition plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, transition planning and testing, Microsoft Exchange migration services, data and application software transition, and processor and storage system migration and consolidation.
Dynamics GP 2010 software is a full-featured business management and analytics solution that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for companies. Progent offers economical Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and on budget.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the entire threat progression including protection, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent is one of the most qualified IT consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses receive the full advantages of Microsoft Exchange 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Citrix has developed a powerful family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix technology and help you plan, test, deploy, optimize, and maintain Citrix solutions.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive information management solution.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud resources.
Progent's Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a central location for your employees or customers to access, organize, share and manipulate useful information, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they've created in a way that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist you to support your existing SharePoint solution or migrate to the current release of SharePoint.
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Azure, one of the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-based or hybrid installation, create and execute a smooth migration strategy, train your IT management and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business value.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent has been providing SharePoint consulting services since the initial product was released more than two decades ago, and Progent has the scope of IT know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 deployment.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft Certified network consulting experts. With Progent's affordably priced IT support packages, small businesses can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems world-class availability, protection, and productivity.
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless intranet solution.
Progent has extensive experience providing a broad range of remote IT consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing expert online network support and has provided IT support to clients in every state. Remote support saves travel costs and resolves issues faster than onsite support.
Progent's Microsoft-certified Intune consultants can help you to understand the strategic case for utilizing Intune for configuring and managing your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define security policies, set up test systems to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your enterprise, combine Intune with SCCM for unified change management, and maintain your Intune solution.
Progent's Microsoft certified experts offer several service programs to help medium-size and large organizations create an efficient and successful internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations sift through the various high-quality Help Desk application programs on the market and decide which packages may be excessively expensive, lack critical functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for organizations who need to reinforce their internal Help Desk staff for special tasks or to fill in for vacationing or indisposed personnel.
Progent offers several network security service bundles designed to deliver larger corporations an independent and comprehensive network security evaluation from a group of certified security engineers. All Progent's security evaluation bundles incorporate a suite of procedures including network scans from inside and from outside your company firewall, expert analysis of captured data by accredited security consultants, production of a report explaining the results, plus an interactive high-level executive summary and a detailed live review for in-house IT engineers.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises services to help you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's CISSP-premier network security experts can help organizations of all sizes with any aspect of IT security. Progent can help create cost-effective security systems that protect a small business from advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread across multiple physical sites and public and private clouds.
Progent can provide rapid online support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your network using powerful remote support utilities to provide fast and economical troubleshooting and remediation of urgent network infrastructure problems.
Cisco Unified Communications Manager, formerly known as CallManager, functions as the foundation of Cisco's collaboration platform. Cisco Unified CM and Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and affordable remote and on-premises support to assist organizations of all sizes to build and maintain Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can assist with any facet of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server.
Progent can provide comprehensive online support for all technical areas associated with small company IT systems and allows you to outsource an array of strategic, on-demand support services such as a part-time Chief Information Officer to provide advanced planning and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like office moves orOS upgrades, Cisco-certified experts for building and maintaining fast and robust infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to write, customize, or repair mission-critical applications.
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business value of your information network; configure XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your existing desktop virtualization software to the latest versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop solution efficiently.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical assets.
Progent's Cisco certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, implement, administer, tune, and debug high-availability, extensible connectivity environments suitable for shared public networks.
Progent's Microsoft-certified ISA Server consultants have broad experience creating Microsoft-based security designs for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small company plan and deploy a configuration of ISA Server 2004 that meets your information security requirements without limiting your network.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to 50% of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
Apple iPad and Windows integration Network Engineer
Progent's Windows 11 consultants can provide a range of services for Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment, and Help Desk support services.
Cisco has designed an extensive array of routers that includes routers designed to deliver the security, performance, and reliability required by customers ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Progent's high availability interoffice connectivity and 24x7 network connection consultants can help small companies achieve zero-downtime Interoffice connectivity via redundant system architectures featuring transparent failover. Progent's CCIE engineers can design and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable 24x7 interoffice networking.
Progent's certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.