For small and midsize organizations, network security and regulatory compliance is excessively complicated to master but too dangerous to ignore. The largest largest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems as though there's no place to run. Progent has made it affordable for smaller organizations to implement vital security tasks successfully by providing the benefit of billable time to the closest minute with no minimum charge for remote help. You can have the help of a seasoned information expert to deliver precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent’s Microsoft-premier engineers can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit PC desktop computing, plan an efficient upgrade process that reduces operational disruptions, and deliver economical, professional remote support to aid your company to configure 64-bit PC desktop operating systems and application software on your current hardware.
Progent’s Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical software quickly and reliably to appropriate users, lower software expense and stay compliant by understanding patterns of usage, improve Windows protection by improving your knowledge of vulnerability and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including program and hardware inventory.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and location. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology.
Microsoft Systems Management Server offers added capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it simpler to copy system images, control mobile devices, and run management tools. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that incorporates standards, processes and technologies to keep your IT computer system protected.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and protected communications environment that permits a BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts and network architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent’s consultants can assist you to plan and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity services across onsite and Azure assets.
Progent's remote connectivity and smartphone synchronization specialists can help you to design and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, enabling you to optimize the efficiency of your remote workers.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to fix critical problems detected by SCOM 2012.
Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that combine on-premises IT assets as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent offers the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management strategy following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.
Progent can help your company to create, implement and debug a backup solution based on MSP360 technology. MSP360 offers file or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows businesses to build a backup ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, computer glitches, malicious users, and external assaults such as ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.
Progent's Citrix-certified experts can assist your business to design, implement, administer, and troubleshoot a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support an off-site datacenter that features high uptime, advanced protection, and rapid recovery.
Progent's Apple Mac support engineers can assist you with a wide range of system infrastructure issues such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of designing, integrating, and maintaining a system infrastructure that is robust, safe, productive and supportive of your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent's Wi-Fi IP phone configuration experts offer online and on-premises assistance to help you create and maintain a Cisco Wi-Fi VoIP phone deployment by providing services that range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
The cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and maintenance of clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, better protection and quorum models, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the advantages of Windows clustering, plan and execute a deployment, train your network support staff to administer your failover clusters, provide continuing consulting and support services, and produce and test a disaster recovery procedure.
If you are a network engineer with system support expertise, teaming with Progent and working for Progent's customers will expand your abilities through collaboration with Progent's staff of motivated, high-output consultants. Progent's concentration on offering network consulting and technical help to small businesses will give you the chance to work closely with decision makers and add significantly to the success of exciting organizations. In addition, Our virtual office environment offers state-of-the-art technology for remote service and wireless access to allow you to come up with fast solutions when you troubleshoot business-critical issues.
Cisco has designed an extensive array of routers including routers designed to provide the protection, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Progent is among the most expert network support firms for creating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Progent offers the support of Microsoft-certified engineers as well as experienced software developers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and data security consultants to help your business to assess the potential benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Cisco-Premier network engineers can assist you to use Cisco's management tools along with a selection of specialized third-party products to build a complete network management strategy in order to keep your environment operating smoothly, fully utilize expensive resources, protect your data, recover rapidly from device failure or malicious assaults, and allow you to add or reassign valuable resources intelligently and economically as your company evolves.
Progent's Check Point Software firewall consultants can show you how to plan, configure, and administer firewall environments built around Check Point NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern security gateways.
Progent’s wireless consultants can help small organizations design, choose, pilot, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of protection that equals or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and deploy the wireless link technology that align best your company needs.
Progent can deliver in-depth online consulting for all major technical areas common to today’s small business information networks and offers an array of vital, as-needed services such as a part-time Chief Information Officer to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects like office moves orOS migrations, connectivity consultants for designing high-performance and robust network infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, enhance, or repair mission-critical application programs.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's Network Help Desk Call Center Outsourcing Services for desktop support are designed specifically for small businesses who require immediate access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your organization from dependence on single freelance service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By providing network support help when you require it, offering advanced expertise for key applications, offering unique support such as automated network monitoring, and billing only for support you receive, Progent gives you an affordable solution for optimizing the productivity of your small office information system. Progent is the smart way for small organizations to build and maintain a reliable and secure IT system and to benefit from fast access to the experienced help ordinarily available only to businesses who can support a sizeable in-house IT organization.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT expenses and enhance availability.
Progent's Microsoft-certified network engineers can assist you to determine the value of Exchange 2010 for your company and can help you to plan and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your productivity, lowering the expense of hardware and support, simplifying management, and integrating your key communications platforms.
Progent’s Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, software development, education, and debugging since the platform's debut. Progent can provide top-tier expertise for updating out of date Dynamics GP ERP systems. Progent can help your business to design, pilot, and carry out an efficient upgrade from a an outdated version of GP to the current version of Microsoft Dynamics GP.
Progent's Microsoft-certified Windows 2000 Server experts offer computer support and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support services include system design, installation, documentation, on-site and off-site technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified network experts can help you to determine the benefits of Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your productivity, cutting the cost of hardware and support, streamlining administration, and integrating your vital communications platforms.
Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your analytics, take full advantage of Microsoft Office support, and reduce productivity interruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce solutions that integrate transparently with Dynamics GP.
Progent's ProSight Virtual hosting services offer small companies a range of advantages including lower capital expenditures, savings on operational expense, better executive focus, world-class security, greater availability, and business continuity.
Progent's management team includes industry veterans with decades of background delivering network consulting services, technical support, and long-term IT planning to organizations ranging from small offices to Fortune 500 companies. Great support requires great people, and Progent has put together a management staff that can provide businesses with the top service value available anywhere.
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Microsoft Windows Server Update Services enables IT managers to deploy and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as planning the Microsoft WSUS deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Progent's certified professionals offer technical help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange Server include system design, deployment, documentation, local and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Progent’s certified experts offer small and medium size businesses world-class consulting support for SMS Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager 2007 is the new name for the update management solution previously called SMS Server. System Center Configuration Manager offers a variety of new features to SMS Server including full automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified engineers can help you use SMS 2003 or Configuration Manager effectively for streamlined OS and application deployment, security patch administration, software tracking, and licensing compliance. Progent's engineers can also help you to move smoothly from Systems Management Server 2003 to Configuration Manager 2007.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Progent can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of product bundles intended for customers from students and households to global enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud-based products and services.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed model suitable for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and end users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Progent is seeking to hire full-time, results-oriented Microsoft certified engineers with MCSE certification; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or equivalent security certification; and high-end network design consultants with experience in mobile access, wireless connectivity, high availability, workplace recovery, information preservation, and virtual servers. Progent also is hiring professionals who can work on Progent's team of help desk service specialists and remote support professionals. In addition, Progent is looking for talented administrators able to operate effectively in our high-growth, virtual office culture.
Progent can help you plan, deploy, manage, monitor, and repair a viable Wireless LAN infrastructure, select appropriate products, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough 802.11x system security plan that is well aligned with the security plan for your overall corporate network.
Progent’s Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single platform for financials, inventory, operations control, capacity planning, procurement, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help your organization to maintain your older Dynamics NAV system or migrate smoothly to a cloud-based, on-premises, or hybrid deployment.
Progent's veteran group of network consultants and subject matter experts have years of background delivering online and on-premises support for businesses of all sizes who want to incorporate Android phones and tablets into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the breadth of know-how to resolve technical issues that span multiple manufacturers and that entail a combination of older and current information technology. Progent offers affordable online technical support to help you with any stage of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle especially challenging technical issues, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones to maximize their business value.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to design and implement a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and within budget.
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced program, network backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each client. The discipline of detailing and organizing support records allows more effective support and eliminates a variety of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to preserve your Microsoft 365} mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance offerings include system planning, installation, project management, in-person and off-site network support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of affordable online consulting services to help your organization to manage and troubleshoot your existing Microsoft Office Word environment or help you to migrate to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various releases of Office Word, interfacing Word with different Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training customized for your special requirements.
Progent can provide the support of certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security professionals to help you to assess the likely benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's veteran group of IT consultants and application specialists have extensive experience delivering remote and on-premises support for organizations of all sizes who want to incorporate Android phones and tablets into their IT networks so that users can work together from virtually anywhere. Progent has the range of skills to solve network issues that involve multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent provides cost-effective remote consulting to help you with any aspect of designing, configuring, managing and maintaining your BYOD environment. Progent can provide occasional support to help you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to help you manage and operate Android phones to maximize their business value.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and online secure network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to competent specialists as required. For urgent issues, the Technical Response Center endeavors to answer your call for support in less than one hour.
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations, project management, procurement, sales and marketing, supply chain management, and business reporting. Progent's Dynamics 365 Business Central experts can help your organization to maintain your older Dynamics NAV environment or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment model.