Additional Topics of Interest

Exchange 2016 Integration IT Consultants
Exchange 2016 Collaboration Online Help

Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

Technical Support Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity 365 Total Backup Outsourcing

Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

Amazon S3 integration Contract Programming
Contract Development Amazon EC2 firewall integration

Progent offers affordable online support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

Emergency Private Clouds for Small Businesses Services
Services ProSight Private Cloud Services

Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive information technology outsourcing solution that improves network dependability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers supported within a safe and fault tolerant facility on a fast, high-availability virtual server configured and supported by Progent's computer support experts.

Intune Certification Management Outsourcing
Intune Computer Consultants

Progent's Microsoft-certified Intune consultants can help your company to understand the strategic value of utilizing Microsoft Intune for managing your web-facing mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent can help your company to define security policies, set up pilot environments to confirm the appropriateness of Intune for your environment, install Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune deployment.

Router Knowledge Transfer
Windows Skills Transfer

Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces little competition. Medium-size companies who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and productive.

Barracuda Backup and vSphere Online Troubleshooting
Support and Help Barracuda Backup Software Appliance

Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to plan, configure, manage and troubleshoot a BDR system based on Barracuda Backup.

WiFi 6/6E System Design Consultant
24 Hour Cisco and Microsoft Certified Expert WiFi 6/6E Troubleshooting Consultant Services

Progent can help you design, deploy, manage, and repair a viable Wireless network infrastructure, select appropriate components, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11ac wireless network security plan that is well aligned with the security plan for your entire business network.

Ubiquiti UniFi Mobile App Technology Professional
Professional Ubiquiti UniFi Controller software

Progent offers quick access to the expertise of veteran wireless specialists who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and place UniFi wireless APs for your required signal coverage and throughput.

IT Consultants Supplemental Support Desk
IT Services Shared Help Desk

Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.

Top Quality Consultant Services Windows Server Update Services
Best Online Consulting Microsoft Software Update Services

Microsoft Windows Server Update Services enables network administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.

After Hours Technology Consulting Services Exchange Online Archiving
Hybrid Microsoft 365 Exchange integration Support Services

Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.

Remote Supplemental Call Center Cost Savings Remote Technical Support
Virtual Support Desk Costs Network Engineer

Progent's Helpdesk management and co-management service programs help organizations to save money and increase productivity.