Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to help your company to maintain and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to deploy, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Server growth wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture offers lower TCO of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, increased network uptime, and easier manageability. Typical usage scenarios for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or evaluation systems from production systems.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended specifically for small businesses who need immediate access to a Help Desk Call Center with expert telephone support and effective escalation capability but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, teams and data. SharePoint provides a common location for your employees or customers to access, organize, distribute and interact with useful information, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the data they’ve created in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can assist you to support your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's Power BI consultants can help your business to design, deploy, maintain, update or debug your Power BI solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can assist you implement and manage an onsite, cloud, or hybrid network model to run Power BI.
Progent's Mac consultants can promote the creative aspect of Mac environments by offering help services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of creating, deploying, administering, and using enterprise information and analytical programs in environments ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of all sizes to plan, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn issues, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent offers affordable remote support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
The cluster technology built into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and maintenance of server clusters that offer improved levels of network availability, protection, efficiency, and flexibility. New or enhanced features include cluster Validation, easier setup and deployment, unified cluster administration, new cluster architecture for maximum uptime, hardened protection and quorum structure, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company assess the advantages of failover clusters, design and implement a deployment, educate your IT staff to manage your cluster environment, deliver ongoing consulting and support services, and produce and validate a disaster recovery procedure.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite assessment and migration services for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and post-migration Call Center support services.
Progent’s data center support services are designed for businesses with equipment located at Internet Data Centers or data center colo hosting facilities and in need of timely in-person service at the colo facility as well as remote help from Microsoft and Cisco Certified experts. Progent offers a complete array of Internet Data Centers and IDC and co-location support services including network topology analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, design and installation of non-stop systems, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server and storage cluster systems.
Les Kent has a 35-year track record of successful network integration, corporate administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions in his roles as as a system designer, programmer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global enterprises.
Progent can assist your company to design and implement a smooth transition from a Solaris-based information system to a network powered by MS Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you preserve your data and reduce business discontinuity by developing an effective migration plan that protects your current assets in Solaris software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, transition strategy and validation, MS Exchange migration expertise, data and application porting, and processor and media transition and economization.
Progent's work environment will allow you to become a more capable consulting professional by improving your information technology knowledge and increasing the loyalty of your clients. Progent delivers this commitment by recruiting the top professional talent for you to operate with, offering a state-of-the-art network and communications architecture, running proprietary application utilities to enable the maximum level of support, and by streamlining our operational structures for attracting and keeping clients.
Progent's Microsoft Premier engineers can provide world-class support for major implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange Server installations or updates and can supply onsite technicians to assist enterprises with installations of Exchange Server 2007 in the or any area served by Progent's engineers.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or onsite integration and troubleshooting services to help your organization to design, configure, upgrade, tune, manage and debug Aironet wireless AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, building structure, and anticipated workloads.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to evolve with your growing business needs. Progent’s Cisco-Certified network consultants support Cisco’s complete line of products targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit applications that you intend to keep plus the new 64-bit editions of software you plan to run.
Progent is one of the most experienced network consulting companies for integrating email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses receive all the benefits of Microsoft Exchange 2000 for common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent's Microsoft-certified Windows Server 2000 consultants offer network help and IT consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and support offerings include network design, installation, documentation, local and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and within budget.
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your particular company requirements. Progent’s Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration support for safe, company-wide resource sharing as well as integration with Customer Relationship Management packages.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and network users, reducing the difficulty of designing, integrating, managing, and using enterprise data and database applications on platforms ranging from handheld devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in designing and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent provides nationwide urgent help and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft products. Remote technical support offers maximum return for your IT budget by extending client productivity and shortening the hours charged for network analysis and repair. Sophisticated online access technology and skilled technicians and engineers allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a mix of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISSP premier security specialists to help you with the toughest network issues.
Progent's certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network security needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current models.
Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, optimizing wireless throughput by reducing the effect of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact vital areas such as manageability, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange Server 2013.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every consultant to each client. The practice of detailing and organizing service activity allows more efficient service and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who won’t release the keys to the kingdom.
Progent can provide cost-effective remote consulting to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that include local offices, data centers, private clouds and public clouds.
Progent's Citrix-certified consultants can help you to understand the strategic benefits of XenServer as well as additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also assess your existing XenServer deployment and show you how to enhance consolidation, performance, protection, uptime, and disaster recovery.
Progent’s Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security plan, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's certified Microsoft Office and Office 365 experts can help businesses to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides quick return on investment and enables improved business results. Progent can assist you to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems between different versions of Office and can provide live online instruction to individuals or groups.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Progent’s certified Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.
Cisco has developed an extensive array of routers including appliances built to deliver the security, bandwidth, and reliability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.
Progent offers quick access to the skills of seasoned wireless consultants who can assist organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position UniFi wireless access points for optimal signal coverage and throughput.
Progent can assist small and mid-size companies to configure unified remote endpoint management platforms for administering endpoints used by telecommuters.
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits a BYOD computing style with instant messaging, presence, web conferencing with app sharing, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management staff and users. Progent offers expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's experienced ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent’s Microsoft experts offer small and medium size businesses enterprise-level consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration management. Configuration Manager is Microsoft's new name for the update management platform formerly known as Systems Management Server. Configuration Manager offers a range of enhancements to Microsoft Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 effectively for streamlined OS and application installation, security patch control, application metering, and software license compliance. Progent's engineers can also assist you to migrate efficiently from SMS Server to Configuration Manager 2007.
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize risks, allowing network support budgets to increase in a more moderate and controlled manner than is possible by building up a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system foundation for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work tightly with your information network, enabling your business to optimize the efficiency of your remote workers.
Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, works with popular handheld devices, permits one-time sign-on with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and hands-on experience to address the critical technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this powerful product.
If your office network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, in-person technical support, and Help Desk services.
If your office network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, superior performance, and tight security. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings include network architecture integration and support, support for Windows services for UNIX, remote network monitoring and administration, online technical support and repair, on-site technical support, and Contact Center support.
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an objective evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner and safer AD environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability.
Dynamics GP/Great Plains software offers analytics and reporting capabilities that allow you to monitor all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to design reports that allow you to understand your business more thoroughly, converting uncooked data into useful business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and within budget.
If your company operates a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISA and CISSP-certified security specialists can help your whole enterprise in a broad array of security areas such as security administration procedures, security design and strategies, connection control products and methodology, applications development security, business processes security, physical security, communications, network and web security, and disaster recovery planning. CISA and CISSP stipulate the core competencies and international standards of knowledge that information security professionals are required to master. These accreditations give IT management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the experience and theory to offer effective security management and engineering help.
Progent's Cisco IP phone and video IP phone experts can help you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco SRST solutions for survivability.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent can assist your business to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.