For custom program development, Progent can supply software design consultants to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security and compliance, and boost productivity by ensuring that operating systems and applications are always current, managing product licenses, and reporting usage patterns so you can make smart purchasing decisions. Once your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Progent has a long background providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert online IT consulting and has provided IT solutions to clients in all 50 states. Online support saves travel expenses and resolves issues more quickly than on-premises support.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your network.
Microsoft Dynamics GP allows you to expand and manage your business better by delivering easy availability of strategic data and a rapid ROI. Microsoft Dynamics GP confers important productivity benefits such as its ability to expand the presence of your company, handle your financials, computerize financial operations, standardize processes across your business, refine inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can help you configure and manage a reliable, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP consultants to help you derive all the benefits of your Dynamics GP software.
For businesses that have a combination of Apple Mac and Windows computers, there exist two basic alternatives for using Microsoft Windows-only software on macOS or OS X: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-powered PC to run Windows software and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you are able to use Windows applications directly. Progent's Mac technology consultants can help you to maintain these solutions for using Windows software on your Macs and can in addition assist your organization to evaluate and install other solutions for Windows platform simulation.
Cisco's network security and remote access technology for small businesses offer a complete line of easy-to-administer security products to help protect your local and remote information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit best with your business goals.
Progent can provide onsite education designed for people who want to expand their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac application software.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
If your company is producing UNIX or Linux software in an environment that has Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of strategic know-how without the constant hassle of managing your company information system. Through the use of smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an economical solution for supporting an IT system that features excellent reliability, security, and performance. Progent's developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Contact Center services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent provides national urgent phone support and consulting services for companies that operate UNIX or Linux networks or whose IT systems include a mix of UNIX and Microsoft products. Remote technical support provides optimum return for your information technology dollar by extending user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated online access technology and skilled service specialists and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the toughest system problems.
Progent's consultants can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both on-premises and Azure resources.
Progent applies no service activation charge and requires no retainer for services provided during regular working hours. Progent's small granularity eliminates big bills for quick fixes so you won't be tempted to permit minor problems to fester.
Progent's data protection experts can help you to design, install and administer a backup/restore solution based on MSP360 Backup software to protect your IT resources hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human miscues, software errors, malicious insiders, and malware assaults such as ransomware.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by each consultant to every client. The discipline of detailing and archiving support activity allows more efficient service and avoids a variety of common problems such as when a service client is virtually held captive to a consultant who won't release the keys to the kingdom.
ProSight Reporting is a growing suite of real-time reporting utilities created to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
This page contains the latest updates on cybersecurity threats, patches, and best practices. Call or email Progent if you need help securing your network against the latest cybersecurity threats.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outgoing email filtering to let you troubleshoot your e-mail environment and define and regulate corporate email policy.
Progent's Microsoft-certified consultants average over 10 years of experience delivering messaging solutions for companies that range from small offices to large enterprises. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate remote and wireless email connectivity. Progent's Exchange consulting services can help you in planning and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent offers integration help for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progent's seasoned solution designers and software developers can help your company to create enhancements to Microsoft GP/Great Plains that address the special requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development technologies that can be used to build integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop environment that improves the strategic value of your IT network; integrate XenDesktop software with your servers, end-user computers, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive remote technical support. Progent can also train your IT staff to follow industry leading practices to manage XenDesktop effectively.
Progent's certified professionals can assist you to evaluate the possible benefits of Hyper-V-based server virtualization for your business, perform pilot installations to validate Hyper-V's operation with your production software, assess your network and server infrastructure for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual machines, establish and test disaster recovery procedures that maximize system uptime, and deliver continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk outsourcing.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST solutions for high availability.
Progent can help you with every phase of Microsoft Azure migration including needs analysis, readiness assessment, system architecture, pre-production testing, implementation, automated administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure resources.
Progent's consultants offer budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can provide full-service project management support to help you plan and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's Apple Mac support engineers can assist you with a wide range of system foundation issues such as network architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For company networks based solely on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to handle the complexity of planning, configuring, and maintaining a system infrastructure that is robust, safe, productive and aligned with your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also provide certified experts to support Cisco routers and switches.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.
Even if your company has a minimal computer support staff and a limited IT budget, your information network can still have the same high reliability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers up and running.
Progent's Sun Solaris family consulting experts offer small businesses and software developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and troubleshooting services to help your organization to plan, configure, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also help you to design and implement hybrid networks that integrate local and cloud-based resources and that provide seamless connectivity, enhanced security, streamlined management, and consistent operation for all your mobile and desktop endpoints.