If you are an information technology engineer with system support experience, teaming with Progent and assisting Progent's customers will expand your skills via interaction with our staff of motivated, high-output consultants. Progent's concentration on providing network consulting and computer help to small companies will offer you the chance to consult in depth with decision makers and add tangibly to the success of dynamic companies. Also, Progent's virtual office environment provides state-of-the-art tools for remote service and wireless connectivity to help you to come up with speedy fixes when you take on business-critical problems.
Progent's certified IT consultants can provide Windows Server 2016 integration consulting to assist organizations of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, uptime, BOYD support, plus integrated BI. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by every consultant to each client. The discipline of documenting and organizing support activity allows more effective service and eliminates a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi network customized for your facilities, offering you a WLAN that has the reception, speed, capacity, QoS, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless network and onsite site survey services for validating, optimizing, and troubleshooting an operational Wi-Fi network.
Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises help for both end-of-life and modern 802.11ac Aironet Wi-Fi APs and Progent can help you to design and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable availability for key workloads by offering unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite expertise to assist organizations of any size to plan, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to SCOM 2016 from earlier releases or from other monitoring platforms, or combine a variety of monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's certified engineers can help your company to test Microsoft Windows 7 to confirm application compatibility and to determine its performance and stability operating in your environment. Progent's consultants can also help you to estimate the potential strategic value of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to design and execute a smooth upgrade to Windows 7 from a previous version of Microsoft Windows.
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook.
Progent is a leading innovator in cost-effectively delivering enterprise-class IT help to small companies. Progent's success in addressing the IT support needs of the chronically underserviced small company sector is the combined result of key technical and operational breakthroughs that have eliminated much of the traditional expenses out of administering network support, injected unmatched technical expertise into the support system, and significantly streamlined the repair process.
Progent can provide one-on-one training designed for people who want to broaden their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac application software.
Progent's Solaris platform consulting experts offer small and mid-size businesses and developers support for managing and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise provides you with a convenient single source to help you build and maintain a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent offers economical online access to IT engineers with expertise in a broad range of products and services that provide solutions for backing up Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers help for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup solutions for a variety of topologies including on-premises, edge to datacenter, cloud, or a mix.
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to the latest firewall technology from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for critical applications by providing centralized, cross-platform monitoring of physical and virtual resources deployed across local datacenters and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite support to assist organizations of any size to design, integrate, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from different monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent is one of the most qualified information technology support companies for integrating email and messaging systems powered by Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 for common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive experience with information security design. ISSAP security experts possess comprehensive understanding of access control systems and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that mix Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent's work environment will make you a better consulting professional by enhancing your information technology knowledge and increasing the satisfaction of your customers. Progent makes good on this commitment by attracting the best professional talent for you to work with, offering an advanced system architecture, running custom software tools to deliver the maximum quality of service, and by streamlining proven business models for finding and retaining customers.
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and elevated business efficiencies, increased worker productivity, and better intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and onsite configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add business value to your information network
Progentís IT outsourcing packages offer budget-friendly network support for small companies. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or creating a web-based eCommerce application, outsourcing your network engineering services can reduce costs and minimize risks, permitting network service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and highly available system architecture for your vital business software based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall and VPN utilities and hardware powered by Check Point Software's technology to provide an economical and effective security defense for your business network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single source for on-going network support, administration, training, and design expertise.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact key areas including manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Exchange Server 2013.
Progentís IT outsourcing services provide affordable network consulting for small companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, permitting network service expenses to increase in a more linear and controlled manner than is possible by building up a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progentís expert programmers, database architects, and project management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database architects and software programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with additional applications like SQL Server and Excel to create data-intensive intranets and portal sites. Progent also offers experience with web development technologies and can help businesses to build, expand, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent can help you plan, configure, manage, monitor, and repair an efficient Wireless network architecture, select appropriate technology, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete wireless network security plan that is well aligned with the security plan for your entire corporate network.
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to track your business more effectively, transforming raw data into useful insights into your business.
Progent's webinars provide small businesses the cost savings, ease, and versatility of virtual learning plus the proven training methods of seasoned instructors who employ the latest collaboration software to simulate live, interactive classrooms. Progent can provide webinar education for popular desktop applications including elements of Microsoft Office such as Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics business accounting and management information solutions such as MS Dynamics GP (Great Plains); as well as other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of the time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Fortinet next-generation firewalls are leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to deploy your Fortinet FortiGate security appliances to protect all your digital assets at the network edge, within the data center core, at branches, and at the cloud edge.
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the center of Cisco's collaboration platform. CUCM and Unified CM Express provide a borderless IP-PBX by integrating with apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified consultants offer effective and affordable remote and onsite expertise to help businesses of all sizes to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum business value. Progent can assist with any facet of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server.
Progent's Jabber consultants can provide remote or onsite support to assist organizations of any size to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that make up building a cohesive Cisco Jabber solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration solution.
Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent has little competition. Small businesses who work with trusted independent service providers or who employ internal IT staffs benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project managers, network infrastructure architects, disaster recovery specialists, and security consultants to help your business to assess the potential benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Jabber consultants offer online or on-premises support to assist organizations of all sizes to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for the products, technologies and services that make up building a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration ecosystem.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on leading practices.
Progent can help your business in all facets of your upgrade to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Stealth penetration checking is an important component of any comprehensive IT system security plan. Progentís security professionals can run thorough penetration tests without the awareness of your organization's internal network support resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are properly configured and actively observed.
Progent offers nationwide urgent technical support and consulting services for businesses that operate Sun Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft technology. Online IT help offers maximum return for your information technology dollar by preserving client productivity and shortening the time charged for network analysis and repair. Sophisticated remote access utilities and experienced technicians and consultants allow Progent to handle most network problems without wasting time and money by going to your location. In most of situations your network issues can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security specialists to assist with the toughest system problems.
Progentís IT outsourcing services for small companies feature planning Windows XP, .NET, and Microsoft BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, resolving stubborn IT problems, and creating a company-wide security strategy. Progent can help you enhance system availability and throughput with zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also offers project management help for major upgrades and can assist with needs definition, resource inventory, BOM production, vendor selection, purchasing logistics, and full documentation. Progentís IT outsourcing help also features education for office productivity packages such as Microsoft Office.