Progent offers IT services for mid-size businesses who have 100 to 250 system clients. The medium size business or office has typically been an overlooked segment of the market for network consulting expertise. The overhead and support access models of major outside support firms make them excessively costly for the typical small company or small medium business (SMB), which usually has a minimal IT budget with which to support an information system whose complexity and capability are frequently similar to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, dramatically lowers the network support costs of a small-medium business while providing the mid-size company with big-company service from certified, IT consultants knowledgeable in a wide array of small business network solutions. If your mid-sized company or small business is looking for the quality of IT help appropriate for a mid-size organization without paying big-company costs, call Progent.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises help to carry out your migration to Microsoft Exchange 2010, produce extensive documentation of your new email system, train your IT staff and users to get them up to speed rapidly on Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
With Catalyst switches for small and mid-size businesses, Cisco enables companies to gain the full advantages of bringing intelligence into their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to protect confidential data, and capable of differentiating and controlling all traffic to streamline system performance. Progent's Cisco certified engineers can help you select and integrate Cisco switches that make sense for your company. Also, Progent's CISM and CISSP certified security consultants can show you how to create a comprehensive security policy and set up Cisco switches so they powerfully enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
SQL Server 2008 offers powerful, standardized tools to computer professionals as well as to network users, reducing the difficulty of creating, deploying, managing, and accessing enterprise information and database applications on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in designing and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring ISA Server-based security installations for information systems with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent offers affordable online support to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support services to help your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade.
Cisco's security and remote connectivity solutions for small to mid-size businesses offer a full array of easy-to-administer security hardware and software to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate objectives.
Progentís Technical Response Center (TRC) offers national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and remote secure network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to competent experts as needed. For urgent problems, the Technical Response Center endeavors to respond to your request for service within one hour.
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the specific requirements of your company. Fault tolerant off-site data centers are particularly appealing to small companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to create an in-house data center that offers even a basic degree of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of engineering and support services.
Progent offers Windows Cluster Server expertise to help your company implement zero-downtime server clusters designed to deliver 100% operation. Windows cluster servers for zero-downtime networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By helping you create non-stop clustered server solutions based on Windows Server Cluster 2003, Progentís Certified Windows experts ensure that your zero-downtime server clusters are configured to optimize the strategic value of your information network.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on time and on budget.
Windows Server Essentials is an affordable, versatile platform that enables small organizations to transition from the older physical on-premises datacenter to the contemporary hybrid computing model that includes local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud model for your network environment. Progent offers full-service project management to help you design and carry out a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting help, technical support, and training.
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management, staff, develop an enterprise-wide security plan, streamline network management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles away from one another. Progent's roster of seasoned IT experts can assist your business to design, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and regulatory requirements.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require important software patches, or isolating performance bottlenecks.
Progent's network engineers can assist your company to streamline desktop PC update and patch deployment by delivering expertise with administration platforms like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.
Progent can assist small and medium-size organizations to implement and troubleshoot video conferencing solutions to enable their telecommuters to communicate efficiently with colleagues and customers.
GIAC was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security services addressed under GIAC accreditation including evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.