Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create test systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your support personnel how to use enhanced management tools, and provide continuing consulting and support via budget-friendly options including Helpdesk service and remote technical support.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET products bundled with Small Business Server requires a computer consultant with real-world experience planning and integrating seamless, end-to-end business network environments. Progent's SBS Server professionals have an average of over 10 years of experience integrating business systems built on Microsoft platforms. This experience ensures you results in installing, administering, and maintaining IT environments that include the Small Business Server suite of servers and applications.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Progent's certified Office and Office 365 consultants can assist businesses to incorporate Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that offers fast ROI and enables better business outcomes. Progent can assist you to integrate Office or Office 365 applications with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility issues with various versions of Microsoft Office and offers customized online instruction to individuals and teams.
Progent's Microsoft-Premier SQL engineers offer an array of support services to assist small and midsize businesses to design, implement, administer, and repair SQL 2008 solutions so that they gain the maximum business benefit from Microsoft's advanced relational database technology. In addition, Progent offers consulting expertise for system architecture, company-wide protection, and custom software programming to increase the business benefit of your information investment.
Progent's Microsoft-certified consultants can deliver low-cost online and onsite help to implement your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your new messaging system, educate your IT team and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide continuing management services and technical help. Progent's consultants can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple sites with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi professionals who can assist your organization to assess the benefits of Ubiquiti’s UniFi products for your business and help you to plan, deploy, administer, and maintain your UniFi solution.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist your business to design, configure, operate and troubleshoot a BDR solution based on Barracuda technology.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers without sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.
Progent's pricing model is to bill for online service and on-site visits per minute. Consequently, you are invoiced exclusively for received services. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent provides on-site service, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no monthly commitment for services delivered during regular business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast fixes so you won't be forced to allow simple problems to stay unaddressed.
Progent is a leading innovator in economically providing enterprise-class network help to small companies. Progent's achievement in handling the network service requirements of the chronically underserved small business sector is the cumulative result of major technical and process breakthroughs that have removed a great deal of the traditional costs out of administering IT support, injected unmatched technical skill into the IT service mechanism, and significantly streamlined the repair process.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Windows Server 2008 represents a major step forward in making IT systems more secure and available, simpler to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, staffing, monitoring, and security engineering expertise.
MS Communications Server provides IM and Real Presence in an extensible, world-class package featuring enhanced protection, transparent integration with other Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-certified professionals can provide the skill needed to realize all the advantages of Office Communications Server throughout your whole corporation.
Progent can assist small companies to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the common errors small organizations make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Progent’s wireless engineers can help small businesses plan, select, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a level of protection that equals or excels wired connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and install the wireless link technology that align best your company needs.
Progent's Solaris platform consulting experts provide small and mid-size businesses and software developers support for administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise provides you with a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's webinar training classes provide small businesses the cost savings, ease, and versatility of virtual seminars plus the proven pedagogic methods of expert teachers who utilize sophisticated collaboration software to simulate real-time, participatory classrooms. Progent offers webinar education for key desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Access, and Project: Dynamics business accounting and analytics software such as MS Dynamics GP; plus additional popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers one-on-one training designed for people who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac application software.
When performing consulting projects for corporate customers, Progent follows a structured approach based on defined milestones so as to achieve financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional implementation. All facets are documented to make available a detailed summary of IT services delivered and to assist in ongoing network support.
Progent's Microsoft-certified professionals provide technical help and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent's Citrix consultants can assist your business to plan, install, administer, and support a virtualized application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's datacenter management and support experts can help your organization to manage and maintain a remote datacenter that offers high availability, advanced security, and rapid recovery.
Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current models.
Progent’s Cisco-Certified technology experts provide experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and secure access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent’s network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SQL Server 2005 offers powerful, standardized tools to IT experts as well as to information workers, lessening the complexity of designing, deploying, managing, and accessing company information and database programs in environments ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Cisco-certified CCIE network infrastructure experts can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in an environment that gives the highest degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
For small and midsize companies, network security and information assurance and regulatory compliance is too complex to master yet too risky to ignore. The largest largest enterprises have been hacked, and the top cloud service providers have occasionally been knocked out. It looks like there's nowhere to hide. Progent makes it affordable for small and midsize businesses to carry out vital security projects effectively by providing the advantage of billed time to the closest minute with no minimum billing for remote help. You can have the help of a seasoned computer expert to provide just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security strategy.
Even if your company has a minimal computer services group and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
Progent’s IT outsourcing services offer economical computer consulting for medium-size corporations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing IT support expenses to grow in a more linear and manageable fashion than is possible by amassing a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available system foundation for your vital Windows-based business software including Windows Server 2008, Exchange Server, and SQL Server.
DoubleTake/Carbonite Software publishes a family of products designed to provide small businesses a variety of affordable alternatives for backing up and restoring vital applications such as Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business IT systems to achieve an advanced level of availability and business continuity readiness at a budget-friendly cost.
For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
E-Mail Guard is Progent's affordable spam filtering and virus protection managed service that gives small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other types of email-borne attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based anti-spam and antivirus services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server vendor, hardware technology, or data center location.
Progent's Microsoft-certified ISA Server consultants have long experience developing ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent can provide the support of Microsoft-certified consultants and experienced software developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to help your business to assess the potential advantages of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite support to help companies to migrate smoothly to an advanced unified communications network that offers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group online training classes tailored to address your specific requirements. Progent's consultants also can help you integrate and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, installing, managing and troubleshooting powerful IT applications powered by Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent has a long background providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in delivering advanced online network consulting and has provided network solutions to organizations in every state. Remote support eliminates travel expenses and solves problems more quickly than on-premises support.
Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a seamless information management solution.