Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of all sizes to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing particularly challenging issues, or comprehensive project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent can help your company to plan and implement a smooth migration from a Solaris-based IT environment to a network based on Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can help you preserve your data and minimize business discontinuity by designing an efficient transition plan that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration services, data and application transition, and server and media migration and economization.
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progentís Microsoft-expert engineers can help you to update your application servers and/or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit computing, design an affordable migration process that reduces business disruptions, and provide inexpensive, expert remote help to aid your organization to install 64-bit software and application programs on your existing hardware.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring services quickly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and manage a DR system powered by VMware Site Recovery Manager.
Cisco's Meraki MS family of switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help your company to design and implement a productive network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and validate a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.
Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or moving to Apple's iCloud. For computer networks built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and offer companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces few competitors. Medium-size companies who utilize familiar freelance consultants or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Progent can provide cost-effective remote consulting to help your business to design, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your IT network.
If you are a network consultant with technical support expertise, teaming with Progent and helping Progent's clients will enhance your skills through interaction with our staff of motivated, high-output consulting experts. Progent's focus on providing IT expertise and technical support to small companies will give you the opportunity to consult closely with business leaders and add tangibly to the success of dynamic organizations. Also, Our virtual office environment provides the most advanced technology for remote service and wireless connectivity to allow you to come up with speedy solutions when you take on business-critical issues.
If your company runs a Sun Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire organization in a wide range of security areas such as security administration procedures, security design and strategies, access control products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of performance that network security professionals are required to master. These accreditations give executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer world-class security support and consulting help.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform built, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to purchase only the capability you currently need, with the option to expand clients and increase functionality in the future. Progentís Dynamics GP/Great Plains support engineers can show you how to deploy, configure and manage the latest release of Dynamics GP or upgrade efficiently from an older release.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.
Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize local resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Small businesses who work with trusted freelance service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Progent's expert application designers and programmers can assist your company to create enhancements to Microsoft GP/Great Plains that address the special needs of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a selection of software development technologies that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
With virtual server technology, companies can operate multiple virtual servers on a single physical server. Virtualization technology enables companies to enjoy all the advantages of server segmentation, but without the costs that goes with buying extra server equipment. Virtualization is also the enabling technology behind private clouds, which provide major benefits such as lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, system reliability, and disaster recovery. Other useful server management options include server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can assist you with all areas of server consolidation and administration to enable your business to contain costs and conserve time.
Progent's Microsoft-certified professionals have over a decade of background providing unified communications solutions for customers ranging from small businesses to large enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email systems, and implement off-site and mobile email connectivity. Progentís Microsoft Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and slates to power-user desktops. An abundance of new and improved features, such as its touchscreen interface and signature live tiles GUI, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist get your business up to speed with Windows 8.1 and show you how to derive significant business advantage from the operating system's various new and enhanced technologies.
Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, one of the world's biggest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration strategy, educate your IT management and technical support personnel, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Widows Server 2012 R2 Hyper-V improves virtualization in important areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and manage virtual servers to cut IT expenses and enhance productivity.
Progent's Computer Call Center Outsourcing Support Services for PC desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Progent is one of the most expert network consulting firms for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small businesses derive all the benefits of Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to move from an earlier edition of SCVMM or from another management platform, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you get maximum business value.
Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad range of technologies and can deliver that expertise remotely anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent provides remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network engineers for complex connectivity issues, plus the assistance of CISSP and CISM-qualified security consultants to assist with high-level security planning and problem solving. Progent has delivered remote network support to companies in all 50 states in the United States.
Progent's CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot fault-tolerant, extensible connectivity environments suitable for public networks.
If your office computer system combines Linux platforms with Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless dataflow, high availability, superior performance, and tight security. Progent's UNIX/Linux and MS Windows integration support offerings feature network infrastructure configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote network support and repair, on-site technical support, and Help Desk Call Center services.
Progent's Cisco-Certified network management consultants can assist you to run Cisco's network management utilities along with a variety of powerful third-party products to build a complete network management solution to keep your environment running reliably, fully utilize expensive resources, guard your data, recover quickly from hardware breakdown or deliberate assaults, and enable you to expand or reassign valuable resources sensibly and affordably as your business grows.
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing consulting support.
Progent provides a selection of network support bundles for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Microsoft Operations Manager, a next-generation server and system management product that tracks the reliability, throughput, and safety of your network and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network support programs, small businesses can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Progent offers affordable remote support for all releases of Office Access including desktop and browser-based versions and can provide advanced help for application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers custom online training for Access application development and database management.
Progent offers national online phone support and consulting services for companies who run Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's consultants offer Apple macOS and OS X clients a range of services including desktop support, migration to the current edition of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or migrating to Apple's iCloud. Online technical support provides maximum leverage for your IT budget by extending client efficiency and shortening the hours charged for computer analysis and repair. Advanced online support tools and experienced technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist with the most challenging system issues.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces few competitors. Mid-size businesses who utilize trusted freelance service providers or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.
Our Experts Group provides consulting in important fields such as Apple OS integration and applications; Expertise for Linux-powered, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application support; CIO, management information analyst, and project logistics outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and integration; Database support and efficiency help; Business information consulting; and Telecommunications architecture support.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent provides nationwide remote technical support and troubleshooting services for companies that operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows products. Progent's engineers offer Apple macOS and OS X clients a variety of services such as desktop assistance, migration to the latest version of Mac OS X from other earlier versions of Apple macOS and OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to Apple's iCloud services. Remote technical support offers maximum leverage for your IT dollar by extending client productivity and shortening the time billed for network repair services. Advanced online support utilities and skilled service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone help and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to assist with the most challenging system issues.
Progent is one of the most qualified information technology support firms for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small businesses derive all the benefits of Exchange 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified professionals have over a decade of background providing unified communications support for customers that range from small offices to global corporations. Progent provides affordable consulting for all versions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate off-site and wireless email access. Progentís Exchange support services can assist you in designing and executing a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can show you how to configure Microsoft Outlook Web App for popular web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent is convinced that a well designed and executed information system is a pivotal piece for enabling any firm's growth, and we apply this philosophy in our own system environment. We have created a non-stop virtual office infrastructure that enables our in-house consultants and authorized contractors to deliver fast and efficient support, collaborate easily on complex jobs, and experience career and personal growth by acting as part of a dynamic company culture of self motivation and freedom.
Progentís Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis platform based, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the option to expand clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP support experts can show you how to deploy, customize and manage the latest version of Microsoft Dynamics GP or migrate efficiently from an earlier edition.
Cisco has developed a full product line of routers including routers built to deliver the protection, bandwidth, and availability required by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
For large businesses, Progent can supplement in-house network support groups by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can act as a transparent nearby supplement of corporate network management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can provide field engineers and technicians to help with a site move or office move, or a network designer to help with building or utilizing an Internet Data Center or co-location site.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
If your company is producing UNIX-based applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of managing your business network. By using smart network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable solution for maintaining an IT network that provides excellent availability, protection, and performance. Progent's developer support offerings include comprehensive information technology outsourcing, virtual infrastructure, online and on-premises support and repair, network monitoring services, and Helpdesk services.
Progent's certified wireless networking experts can help businesses of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for legacy and current 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet APs.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable and more secure Active Directory environment. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These benefits can include easier management, improved compliance with information security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime.
Progentís Technical Response Center provides national extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and remote direct computer connection to isolate and repair network problems rapidly and economically. The scope of IT expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the toughest problems to qualified specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
In performing IT tasks for corporate customers, Progent uses a phased methodology driven by specified milestones in order to achieve budgetary, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All phases are documented to provide a detailed summary of technical services performed and to help in ongoing system support.
Progent's Microsoft certified consultants offers remote and on-premises consulting expertise to assist your company to administer, maintain, and repair computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, disaster recovery, remote access, mobile device management, wireless network design, and 24x7 network monitoring.
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can produce reports to verify full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Progent is organized provide in-depth online support for all technologies common to small company IT networks and offers an array of vital, on-demand services such as a part-time CIO to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk support, proactive server monitoring, spam/virus protection as a managed service, best-practices project management help for critical projects such as site relocations oroperating system upgrades, connectivity consultants for designing fast and reliable network infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot business application programs.
If you want to revamp your corporate web site, create internal websites for applications such as human resources or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you design and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Microsoft Windows Active Directory demands extensive hands-on experience to configure efficiently across an enterprise. Progentís Microsoft Premier engineers are experienced in planning, integrating, and troubleshooting sophisticated Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in online Active Directory environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated applications.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to know that their IT support consultants have formal training as well as extensive practical experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to offer clients a better level of IT support. In other cases, recognized credentials such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by engaging the assistance of accredited IT professionals.
Small to middle size companies can now get all the benefits of Microsoft Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced network service programs, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize company networks world-class reliability, security and productivity.
Progent's Cisco-authorized IT engineers can show you how to create an economical, high availability Internet configuration solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the most current technology for 24x7 Internet connections to build an affordable, completely redundant Internet interface with automatic failover and other features to create non-stop Internet availability.
Cisco Nexus series switches are engineered to provide the performance, scale, resilience, cloud readiness, density, data protection and manageability required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting services to assist your IT staff to create an optimal network architecture, set up test environments to confirm your switching solution, deploy Nexus switches, create and implement effective policies, perform security vulnerability evaluations, set up advanced monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful zero-downtime capabilities available for Cisco's Nexus switches. Progent can also assist your business to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progentís Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can assist your company to develop and test an efficient business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery specialists can assist you to design, deploy, and manage resilient technologies including non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location data centers.
Progent can help you to design an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent can help you plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Microsoft Windows Active Directory requires extensive hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are skilled in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in production AD environments, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.
Progent's SonicWall firewall experts can show you how to integrate, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate operations.
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and onsite support to assist your company to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and carry out an efficient Skype for Business migration.
Citrix has developed a powerful line of products that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix virtualization products and can help you plan, test, implement, optimize, and support Citrix solutions.
Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world background and extensive experience in planning and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and programs.
Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced security, seamless compatibility with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, increased worker productivity, and better intellectual property security. Microsoft Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and mediation services for your Office Communications Server environment and can help your organization to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth upgrade that will add business value to your IT system