Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your IT staff and end users. Progent has expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's Microsoft-certified experts can deliver a range of consulting services to help organizations of any size to deploy, manage, and support environments that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to design and configure test labs to assess Windows 8.1 and plan and implement Windows 8.1 deployment projects based on proven methodologies.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's Linux consulting experts offer small businesses and software developers help with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you an easy one-stop consulting firm to help you create and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to reduce hardware expense and management overhead. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a solution that aligns with your business needs and budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and end users, and provide ongoing consulting and technical support.
Progent provides high availability load balancing support covering network load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
Progent offers national urgent phone support and consulting services for companies that run UNIX, Linux, or Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft products. Remote technical support provides optimum leverage for your information technology budget by protecting user productivity and limiting the time billed for network analysis and repair. Sophisticated remote support utilities and experienced service specialists and engineers allow Progent to solve most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security professionals to help with the most challenging system problems.
Progent's Solaris family support experts provide small businesses and developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent offers your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you an easy single consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows fast restoration of critical files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
Microsoft Virtual Server, run on the Windows Server operating system and based on software first produced by Connectix, delivers the performance necessary to accomplish hardware reduction, application migration, and server isolation tasks through virtualization technology in an enterprise-class IT environment with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to enhance operational efficiency in software programming and piloting, upgrading from outdated line-of-business software, and server consolidation. Progent's professional Virtual Server experts can help your IT staff to evaluate and integrate MS Virtual Server 2005.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content according to user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
Progent's Windows 11 consultants can provide a range of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment, and Help Desk Call Center support services.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with information security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification on iOS, Google Android, and other personal devices.
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network availability and security, eliminates management distraction, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and key application servers supported within a safe and reliable data center on a high-performance, high-availability virtual server set up and supported by Progent's network service professionals.
Progent's Technical Response Center (TRC) offers national extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone help and remote direct network connection to troubleshoot and repair technical problems quickly and affordably. The scope of technical expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the toughest network issues to competent experts as required. For urgent problems, the TRC endeavors to answer your call for service in less than one hour.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you track your business more thoroughly, turning raw data into useful understanding of your company and customers.
Progent's Juniper-certified network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade smoothly from discontinued devices to the latest releases. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to help you to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that incorporate a combination of Juniper's OS platforms.
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and design protection into your business practices.
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to integrate, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Network monitoring ordinarily consists of tracking a network's resource usage in order to identify throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's network integration consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux consulting services provide small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that work with Windows-based technology.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 including cloud solutions, mobile management, telecommuter access, data and identity security, streamlined deployment, and Help Desk support.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based resources and guards all users anywhere with any endpoint device.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
With virtual server technology, companies can run multiple virtual servers on one actual server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the expense associated with purchasing extra server equipment. Virtual servers are also the critical technology for private clouds, which offer important benefits such as reducing the costs of hardware, facilities, and administration while improving data protection, network reliability, and disaster recovery. Other important server management options are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can help you in all areas of server virtualization and administration to allow your company to cut costs and save time.
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the heart of Cisco's collaboration platform. Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating tightly with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and onsite expertise to assist organizations of all sizes to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent's consultants can help with any facet of Unified CM setup and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, data security, uptime, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist businesses of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
If your office network combines Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified environment that permits all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Solaris and Microsoft Windows integration assistance services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent's Cisco Wi-Fi IP phone configuration consultants offer online and onsite assistance to help you create and administer a Cisco Wi-Fi IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded email environment, educate your network support staff and end users to get them ramped up quickly on Exchange 2010, and offer continuing administrative consulting and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Remote continuous monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages designed to assist your company to detect and fix a most network problems before they get big enough to hurt productivity.
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's in-house IT staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log analysis are properly configured and actively observed. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to the latest versions of ransomware.
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist businesses of any size to design, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn issues, or full project management support. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent offers cost-effective remote consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a common point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's affordably priced network service programs, small businesses can choose a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and troubleshooting services to assist your organization to design, configure, administer, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's consultants can also help you to plan and implement hybrid networks that integrate on-premises and cloud-hosted resources and that deliver easy access, advanced protection, unified management, and consistent operation for all your mobile and desktop devices.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or on-premises integration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and expected workloads.
Progent's webinar training classes provide small companies the affordability, simplicity, and versatility of web-based seminars and the proven training techniques of expert teachers who utilize the latest technology to reproduce live, participatory learning environments. Progent offers remote training for popular desktop applications including components of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management reporting solutions including MS Dynamics GP; plus additional top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.