SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end programs that can give your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Progent offers live online instruction for an array of client applications and environments such as Office and Office 365 Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of traditional in-person instruction, including immediate interaction between students and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the schedules of multiple students. Offered to individuals or classes of any size, Progent's virtual instruction permits the trainer to conduct the class from a remote office and the clients can be spread across an office or across the country. Virtual learning utilizes proven learning mechanisms like broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specialized subjects or extended in time and broader in coverage.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can show you how to plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security plan, automate IT management, help with application development, and generate and test a DR/BC plan.
If your business does not require urgent online help but you think you will require assistance with your network soon, you can save time and expenses and guarantee that the right expertise will be available when you require it by getting in touch with a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.
Progent's management team consists of seasoned professionals with decades of background delivering network consulting, troubleshooting, and long-term IT planning to businesses ranging from small offices to global enterprises. Great support requires great people, and Progent is proud to have assembled a management team able to provide businesses with the top service value in the industry.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of the time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Progent's Microsoft-certified engineers provide computer help and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, installation, documentation, onsite and off-site technical support, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts and information workers, lessening the difficulty of creating, deploying, managing, and accessing enterprise data and database programs on platforms ranging from mobile devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved features, such as its touchscreen interface and iconic live tiles GUI, offer a broad range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified experts can assist bring your business up to speed with Microsoft Windows 8.1 and make sure you gain significant competitive advantage from the operating system's many technical enhancements.
Progent's Linux support experts provide small and mid-size companies and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise offers you an easy single consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 300km away from one another. Progent's roster of veteran IT experts can assist you to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR system to verify compliance with industry standards and regulatory mandates.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to remediate serious problems detected by SCOM 2012.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Les Kent has a 35-year history of successful technology integration, business management, marketing, and operations. He has shown a knack for developing elegant IT solutions while working as a system architect, application developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global enterprises.
Progent delivered a wireless networking solution that allowed a school to increase efficiency and avoid the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables safe end-user self service, and delivers a common point of control for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can help your organization with any aspect of designing, implementing, using and repairing a SCCM deployment for local, cloud-based, or hybrid environments.
Progent is a leader in affordably delivering enterprise-class IT help to small companies. Progent's success in addressing the network support needs of the historically underserved small business sector is the cumulative result of major technical and process innovations that have eliminated much of the traditional costs out of managing network service, injected unprecedented technical expertise into the IT service system, and dramatically accelerated the repair cycle.
Progent’s Technical Response Center offers national extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone support and remote direct computer access to isolate and repair technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed. For urgent problems, the TRC endeavors to respond to your call for support within one hour.
Progent offers affordable online consulting to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a degree of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to assist your company to detect and fix a an array of IT network problems before they can disrupt your business.
Cisco has designed an extensive product line of routers that includes routers designed to provide the security, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.
Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, customization, training, and troubleshooting services since the product's original release. Progent can provide advanced support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to plan, test, and implement a cost-effective migration from a an outdated release of GP to the current edition of Microsoft Dynamics GP.
Progent’s private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange from a secure Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can use Progent’s private cloud to avoid large capital costs for the purchase, maintenance, and management of network hardware and facilities while benefiting the highest levels of network availability and physical security.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units engineered as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants offer remote or on-premises configuration and debugging services to help you to plan, configure, update, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.
Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Global Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security services addressed under GIAC certification including auditing infrastructure security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Progent's Linux consulting services offer small and mid-size companies and software developers assistance with administering and supporting Linux computers that operate with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft Certified professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange rollouts or updates and can provide onsite personnel to assist enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services save your business from over-reliance on an individual independent service provider while giving you affordable and reliable access to high-quality network support. By providing IT consulting help when you require it, offering advanced knowledge for critical technologies, delivering value-added support such as automated server monitoring, and charging only for services you use, Progent gives you an affordable solution for maximizing the business value of your small office network. Progent is the smart way for small organizations to create and support a robust and secure information system and to have quick access to the experienced support ordinarily available only to enterprises who can support a sizeable internal IT organization.
Progent offers small and mid-size organizations professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to design a detailed security strategy and select the right products from a variety of vendors to support your security goals while sticking within your budget restraints.
Unified Communications Manager IM and Presence Service Professionals Unified CM Outsourcing
Cisco Cisco Unified Communications Manager, originally named CallManager, acts as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer an advanced IP-PBX by integrating tightly with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer efficient and affordable online and on-premises expertise to help businesses of all sizes to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can assist with any facet of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and on-premises assessment and upgrade support for Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
If you want to revamp your corporate web site, create internal webs for applications such as HR or worker education, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also help you design and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of modern security features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, applications and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Progent's certified professionals can assist you to analyze the potential advantages of Hyper-V-powered virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, offer world-class consulting support for improving the security of your virtual servers, establish and validate business continuity processes that optimize system uptime, and deliver ongoing consulting and maintenance including affordable online repair and turn-key Help Desk services.
Progent’s Microsoft-certified consultants can assist your organization to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit processing, plan an efficient migration process that minimizes business disruptions, and offer economical, expert online support to assist your company to install 64-bit software and application software on your existing hardware.
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with hands-on expertise and extensive experience in planning and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing IT solutions based on the SBS suite of servers and applications.
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the benefits of adopting Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to streamline the administration of failover clusters.
E-Mail Guard is Progent's affordable anti-spam and virus protection service that offers small companies world-class defense from spam, viruses, directory harvesting, and other types of email-borne attacks on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-based spam filtering and anti-virus services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server vendor, hardware technology, or data center location.
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical online support services to help you to maintain your current Microsoft Word solution or help you to move to a newer version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, integrating Office Word with different Microsoft Office applications like Office Excel and Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone synchronization, and remote training classes tailored for individuals or groups.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span branch offices, data centers, and cloud resources.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, create test systems and rollout plans, integrate Windows Server 2008 with your network environment and workload, educate your IT staff how to run new management utilities, and provide ongoing consulting and troubleshooting via affordable alternatives including Help Desk Call Center service and remote technical assistance.
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to design and carry out an efficient Skype for Business upgrade.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Lync Server for your business and can help you to plan and execute a deployment of Lync Server 2010 that unifies the management of Instant Messaging and Presence and improves the output of your in-house staff, at-home workers, and smartphone users. Progent can in addition help your company to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and offer online seminars and continuing technical support for Microsoft Lync and other Microsoft technologies.
Progent's pricing model is to bill for phone service and on-premises help per minute. Consequently, you are invoiced exclusively for received support. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent imposes no startup fee and asks no retainer for services delivered during normal working hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick solutions so you will not be forced to permit less critical problems to stay unaddressed.
Progent can help small and medium-size businesses to implement VoIP platforms to give their remote workforce the advantage of transparent extensions of the corporate phone network.
Progent's CCIE-certified networking experts have extensive experience helping Internet Service Providers to architect, implement, manage, tune, and troubleshoot fault-tolerant, scalable network solutions suitable for shared public networks.
Progent's Microsoft-certified consultants can help you evaluate the business justification for deploying SharePoint Server 2007, advise you on the most appropriate version of SharePoint for your circumstances, provide setup and integration services, help you to install MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, design a company-wide security strategy that includes portal solutions, and provide troubleshooting and Help Desk services.
Progent's certified professionals can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your line-of-business applications, assess your network and server architecture for smooth operation with virtual server technology, help you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual servers, design and test business continuity procedures that maximize system availability, and provide ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, manage, and troubleshoot environments that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can help set up testing labs to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans following industry best practices.
Progent can provide cost-effective remote assistance to help you to design, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your IT network.
Microsoft SQL Server 2016 offers major improvements in performance, capacity, security and compliance, uptime, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.