Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible technology to improve business operations so they align better with your business goals. Your business can create and implement a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer.
Progent can help small and mid-size organizations to configure and debug teleconferencing solutions to allow their at-home employees to communicate efficiently with colleagues and customers.
Progent's certified SQL Server application programmers and DBAs offer remote expertise to assist businesses of all sizes to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide support for any facet of application development in solutions that can include small office databases to VLDB applications and data warehousing.
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Progent's SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate operations.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Meraki wireless access point experts provide remote and on-premises support services to help organizations of all sizes to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, routers and firewalls to build a seamless network infrastructure that provides the same access, performance, security, ease of management and availability for wired and wireless users regardless of their location or computing device.
Cisco's {Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, improving wireless availability with rapid failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent's Cisco certified networking experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security solutions for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your information protection needs without restricting your network.
For custom application creation, Progent can supply software design consultants to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit programs which you intend to keep as well as the latest 64-bit versions of applications you plan to install.
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financials, inventory control, operations, capacity planning, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can help your organization to maintain your older Dynamics NAV system or migrate smoothly to a cloud-based, local, or hybrid deployment.
Progent's certified ISA Server consultants have extensive experience developing corporate security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without restricting your network.
Progent can provide small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate technology to enhance business operations so they align more closely with your corporate goals. Your company can create and install a well thought out IT plan without incurring the cost of a full-time senior IT executive.
Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, administer, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure testing environments to assess Windows 8.1 and plan and manage Windows 8.1 migration plans following proven methodologies.
Progent's certified IT experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's Technical Response Center provides nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone help and remote secure network connection to troubleshoot and repair network problems quickly and economically. The scope of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as required. For urgent issues, the Technical Response Center tries to answer your call for service within one hour.
ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.
Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises support for NetApp's entire line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably based on leading practices.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect vital IT areas such as ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange 2013.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 including cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, centralized provisioning, and Help Desk support services.
Progent can provide a variety of economical remote and on-premises consulting services to assist your business to configure, manage, and debug workstations and handhelds based on Windows, macOS/OS X, iOS, Android, or Linux.
Progent's certified cybersecurity consultants can conduct security assessments of company-wide security to validate your organization's cybersecurity profile adherence to key international security standards. Progent offers subscription-based managed services for security monitoring, on-demand network-wide security audits, and focused cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security engineers can also run extensive security audits to determine your company's compliance with key international security standards including FISMA, NIST, and ISO 17799.
Progent provides national online help and consulting services for businesses who operate environments powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum return for your information technology budget by protecting client productivity and limiting the time billed for network analysis and repair. Advanced remote support technology and experienced technicians and engineers allow Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In most of situations your network issues can be dealt with by telephone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to assist with the most challenging system problems.
Progent offers advanced online consulting support to help organizations integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 20 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent can help small and mid-size organizations to implement centralized endpoint management and monitoring tools for administering endpoint devices operated by offsite workers.
Progent's Apple Mac support consultants can help you with a broad range of network infrastructure issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, integrating, and supporting a system infrastructure that is robust, safe, efficient and aligned with your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, team, create an enterprise-wide security plan, streamline IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
macOS and Cisco Security Technology Consulting Services
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can use Progent's private cloud to eliminate major investments in the purchase, upkeep, and management of network hardware and data center facilities while achieving world-class levels of system reliability and physical security.
Progent can help your business in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network support professionals. With Progent's economically priced network service programs, mid-size organizations can select a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small and midsize business networks enterprise-class availability, security and productivity.
GIAC was founded in 1999 to validate the knowledge of network security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services covered under GIAC accreditation such as auditing network security mechanisms, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by offering constantly improved spam and virus filtering, policy management, content testing, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and analysis tools plus outbound email testing to help you repair your e-mail environment and specify and regulate company email policy.
Progent's ProSight portfolio of managed IT services are geared to provide organizations who maintain small in-house IT support teams with low-cost access to world-class management tools and consulting experts. Advantages of the ProSight line of managed services include fixed network maintenance expenses, smart automation of common management tasks, continual absorption of new information technology, graceful transition from legacy technology to up-to-date solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT consultants, and freeing up management to focus on business issues rather than fast-evolving network technology.
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital expenditures, savings on operational costs, improved executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.
Progent's consultants can help your company to evaluate the value of Lync Server 2010 for your environment and can help you to design and execute an installation of Microsoft Lync Server that centralizes the administration of IM and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent can also help you to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server to enhance the team-computing functions of MS Office programs, and offer training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so that any potential problems can be addressed before they can impact your business.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires a network expert with real-world expertise and extensive experience in planning and building effective end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT solutions powered by the Microsoft SBS suite of servers and programs.
Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite configuration and troubleshooting support to help your organization to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless access points to accommodate your unique office design, construction, and anticipated workloads.
Progent's Windows Server 2019 disaster recovery preparedness experts can help your business to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's Apple Mac consultants can support the creative aspect of Mac environments by providing help services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent's ProSight family of managed IT services are designed to provide organizations who maintain minimal in-house network support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include predictable network management costs, automation of routine management tasks, ongoing absorption of the latest information technology, smooth migration from older systems to up-to-date solutions, close alignment of information technology with business objectives, access to seasoned IT consultants, and freeing up management to focus on business issues rather than fast-evolving network technology.
Progent offers cost-effective remote access to an Oracle MySQL administrator or software developer and can assist organizations of any size to configure and manage MySQL in a dependable IT infrastructure that offers advanced speed, expandability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and quicker ROI, more efficient use of servers, streamlined operations, enhanced network availability, and easier management. Typical uses for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.
Progent's wireless engineers can help small organizations design, choose, test, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of protection that matches or exceeds wireline interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and deploy the wireless link solutions that match your company needs.