Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can assist you to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to help you to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent imposes no minimum charge and asks no monthly commitment for support services provided during normal working hours. Progent's small granularity avoids big bills for quick repairs so you will not be forced to allow minor problems to stay unaddressed.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small businesses to minimize system downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist your company to develop and validate a sensible business continuity strategy that matches your business goals and budget. Progent's disaster recovery specialists can help you to design, deploy, and maintain resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Microsoft Communications Server delivers IM and Real Presence as part of an extensible, world-class solution featuring enhanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent is among the most experienced IT consulting companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the benefits of Exchange Server 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Progent's Private Cloud Hosting service provides complete hosting of a small company's production servers in an environment that delivers the highest degree of dependability and scalability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are based upon mature virtualization techniques that enable small companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's pricing policy is to bill for remote service and on-premises help per minute. As a result, you are charged just for received support. Progent does not demand a higher rate for after-hours or emergency service, and within California or in regions where Progent offers on-site support, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no minimum fee and requires no monthly commitment for services provided during normal business hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to allow simple problems to fester.
Server growth wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture offers lower TCO of servers and quicker ROI, more efficient use of servers, simplified operations, enhanced system uptime, and easier manageability. Common uses for virtual servers include resource consolidation, economical platforms for line-of-business legacy applications based on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that allow small companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class reliability and an unmatched level of vendor independence.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises expertise, application development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a seamless intranet system.
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Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent can assist you to design a migration to Teams from Skype for Business Online and install, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing and distribution companies to manage complicated supply chains and streamline key business processes in order to get products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Medium-size businesses can get all the advantages of System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier Certified IT support professionals. With Progent's affordably priced IT support packages, medium-size organizations can choose a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and online service. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer medium-size business information systems enterprise-class availability, security and performance.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent provides customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their IT service consultants have accredited training as well as broad real-world field experience so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials such as the CCIE brings priority for substantially better vendor assistance than is available to non-certified service providers, allowing Progent to offer customers a better class of IT support. In addition, major certifications such as CISM or CISSP for IT security can aid enterprise customers to show compliance with regulatory demands by using the services of accredited industry experts.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or small service organizations who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to each client. The practice of documenting and organizing service activity allows more efficient service and eliminates a slew of typical problems such as when a support client is virtually held hostage to a consultant who won't release the keys to the kingdom.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by offering constantly updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities as well as outbound email testing to let you fix your email system and define and regulate corporate security policy.
Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be deployed to analyze UNIX environments, MS Windows networks, or mixed-OS networks in which the Linux OS and Microsoft Windows run side by side. Nagios lets system support engineers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's system monitoring consultants can help you use both these utilities to tune and troubleshoot your system.
Progent's wireless site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi network customized for your environment, offering you a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and hand-off capability your business requires. Wireless site survey services from Progent include remote predictive modeling for designing a Wi-Fi LAN and onsite site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses of any size to integrate Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and promotes improved business results. Progent can help your company to interface Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between various versions of Office and offers live online training to individuals and groups.
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Progent's Cisco-certified SIP integration experts can help organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable remote or on-premises expertise to assist businesses to migrate smoothly to an advanced unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive information technology outsourcing solution that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual machine configured and supported by Progent's computer service experts.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
If your company network combines Sun Solaris technology with Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to coexist for easy management, transparent information exchange, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature IT infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center services.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and service companies to simplify complicated supply chains and streamline critical processes to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Progent's Microsoft-certified Windows 2000 Server experts can provide network support and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 integration, update, and troubleshooting offerings include system planning, installation, documentation, on-site and remote support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop a corporate-wide security plan, automate network administration, assist with application development, and build and validate a DR/BC plan.
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, deploy, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows secure self service, and offers a single point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to plan, deploy, tune, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop a corporate-wide security plan, streamline network management, help with creating applications, and generate and test a DR/BC plan.
Progent's Cisco CCIE-certified SIP integration consultants can help your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or onsite support to assist companies to migrate smoothly to a modern communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Progent offers organizations of any size world-class IT online or onsite consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for businesses varying in size from the small office to the global enterprise.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft experts offer small and medium size businesses world-class consulting services for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the update management platform formerly known as SMS Server. Configuration Manager 2007 offers a range of enhancements to SMS Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified consulting professionals can help you use SMS or Configuration Manager economically for automated operating system and application software deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also help your company to migrate efficiently from SMS Server to System Center Configuration Manager 2007.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Progent's data protection experts can help you to design, implement and administer a backup plan built around MSP360 Backup software to protect your resources residing on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from user miscues, system glitches, malicious insiders, and malware assaults such as ransomware.
For custom program development, Progent can supply software design consultants to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
The server cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the deployment, configuration, and management of server clusters that offer greater levels of network availability, security, efficiency, and versatility. New or enhanced features include cluster verification, revamped setup and installation, improved cluster administration, redesigned cluster architecture for maximum availability, better security and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, plan and execute an installation, train your network support staff to administer your cluster environment, provide continuing consulting and support services, and produce and test a business continuity procedure.
Remote 24x7 network monitoring, automated alerts, and periodic reports are crucial to preserving the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent offers several RMM options available as low-cost services created to assist you to detect and fix a an array of IT network problems before they get big enough to hurt your business.