Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase productivity by ensuring that critical applications stay current, managing licensing, and monitoring usage profiles so you can make informed buying choices. Once you are set to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or clients to access, organize, share and interact with useful information, documents, and software and to interact with other people. It enables faster and better decisions, more effective sharing across groups and more economical business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to locate, retrieve and re-use.
GIAC was founded in 1999 to validate the skill of network security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with any of the network security disciplines covered under GIAC certification such as auditing infrastructure vulnerability, event management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Nexus series switches are engineered to deliver the performance, scale, uptime, virtualization support, density, security and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting expertise to help your business to design an optimal network topology, build pilot systems to validate your network design, deploy Nexus switches, create and enforce effective policies, run security and compliance tests, set up advanced monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also assist you to migrate efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
Progent provides three essential types of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients instant access to a dependable technical group with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to company productivity. Progent's target is to fix rather than simply report problems.
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter.
If your business has a UNIX or Linux environment or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can help your whole organization in a broad range of security areas such as security management procedures, security architecture and strategies, access control products and methodology, applications development security, operations security, physical security, communications, network and Internet security, and workplace recovery planning. CISA and CISSP define the fundamental competencies and international standards of performance that information security managers are expected to master. These accreditations provide executive management the confidence that consultants who have earned their CISA or CISM qualification have demonstrated the background and knowledge to deliver effective security support and engineering help.
For small and midsize companies, computer security and regulatory compliance is excessively complex to stay ahead of yet too dangerous to overlook. The world's largest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It looks as though there's no place to hide. Progent makes it affordable for small and midsize businesses to carry out vital security projects successfully by offering the benefit of billable time to the nearest minute with no minimum billing for online support. This means you can have access to a seasoned information consultant to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.
Progent offers the expertise of a senior consultant with extensive hands-on experience installing, maintaining, and upgrading telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your telepresence technology supplier to help your company increase the business value of your video conferencing ecosystem.
Progent can supply small companies with an IT management expert who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy sensible IT products to improve business processes so they match more closely with your business goals. Your company can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Check Point experts can show you how to select and configure Check Point Firewall and VPN software and hardware based on Check Point Software's security platform to offer an economical and efficient security solution for your IT network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a single stop for continuing network support, administration, education, and design expertise.
Progent offers three essential types of Contact Center support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers easy access to a dependable technical group with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a solid contributor to business performance. Progent's goal is to resolve and not merely report problems.
24/7 Expert Microsoft Certified Support Internet Security and Acceleration Server 2006 Remote Consulting ISA 2006
Microsoft ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified ISA Server engineers can help you plan, cost-justify, test, install, configure and manage the any edition of ISA Server 2006 on your network.
Progent can assist your organization to deploy Cisco's networking products to create a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, availability, and disaster recovery.
Progent can help small and mid-size companies to set up and debug conferencing applications to enable their telecommuters to collaborate effectively with colleagues and clients.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
GIAC was established in 1999 to certify the skill of IT security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security capabilities addressed within GIAC certification such as evaluating infrastructure vulnerability, event management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
For enterprises with branches in or any region served by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco system consultants offer a range of IT support services including project management, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, on-site or phone-based branch office support, and technical support for co-location hosting environments. A Progent IT architect can show you how to design a multi-site network that makes smart use of co-location facilities and Internet data centers. Progent�s Microsoft Certified engineers can help major corporations design, integrate and maintain massive rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent�s Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small organizations create non-stop Interoffice connectivity via fully redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice networking.
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that include a mix of Juniper's OS platforms.
Progent’s wireless professionals can help small businesses design, select, pilot, configure and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of security that matches or exceeds wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and deploy the wireless connectivity solutions that fit best with your business requirements.
MS Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering advanced security, transparent compatibility with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased individual productivity, and better IP security with this simple-to-manage, fault-tolerant IM platform. Successful deployments of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the advantages of Office Communications Server across your whole organization.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced network service packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business information systems enterprise-class reliability, protection, and productivity.
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting group offers world-class online and onsite support to help businesses of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management solution. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security plan, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Apple Macintosh Security Audits Integration Support
Progent is organized deliver in-depth online consulting for all major technologies associated with small business information networks and allows you to outsource a variety of strategic, on-demand services including a temporary Chief Information Officer to provide advanced planning and negotiating capability, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major initiatives like site moves oroperating system migrations, connectivity experts for designing fast and robust infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, enhance, or troubleshoot mission-critical application programs.
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switching technology allows you to enable features that make your IT network highly available to handle real-time needs, scalable to support future growth, safe enough to protect confidential information, and capable of differentiating and controlling traffic flows to streamline network operations. Progent's Cisco certified consultants can show you how to select and integrate Cisco switches that make sense for your company. Also, Progent's certified security consultants can help you create a comprehensive protection policy and set up Cisco switches so they help support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
After Hours Online Support Services macOS and Cisco ASA Firewalls
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's remote access and wireless synchronization specialists can help your business to plan and configure connectivity solutions for remote desktop PCs, laptops, and smartphones so they work tightly with your IT network, allowing you to improve the efficiency of your off-site workforce.
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a level of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost service packages created to assist you to detect and fix a most IT network problems before they get big enough to impact your business.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of the time thrown away searching for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent is looking for a variety of full-time workers including motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless networking, non-stop environments, disaster recovery planning, data protection, and server virtualization. Progent is also hiring workstation support experts, off-site service specialists, and CISSP or CISA accredited security consultants. Progent is also seeking veteran managers who can perform effectively in our dynamic, virtual office model. Progent contracts independent consultants with in-depth knowledge and hands-on background in high-demand IT topics beyond Progent's primary service concentration. Our Experts Group employs contractors who offer advice and programming support for mission-critical solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or offer world-class help in technologies like telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us coordinate with Progent's in-house professionals to deliver comprehensive solutions for small business networks.
Progent can provide affordable online access to engineers skilled in a broad range of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers help for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help your company to install, upgrade, or troubleshoot data backup systems for a variety of environments including local, edge to datacenter, cloud-based, or a mix.
Progent provides expertise for security analysis software including LANguard from GFI for performing a variety of automatic network auditing scans to identify possible security problems. Progent has extensive knowledge of security analysis tools and can help you to make sense of testing reports and react appropriately. Progent can show you how to build security into your company processes, install scanning applications, plan and deploy a secure network environment, and suggest procedures to maximize the security of your network. Progent's security engineers are available to assist you to set up a firewall, implement safe remote connectivity to email and business applications, and install virtual private network. Progent's accredited security experts can validate the protection of web software and can provide comprehensive security tests of company-wide security to determine your company's compliance with important industry security standards such as FISMA, PCI, and ISO.
This page contains the latest updates on cybersecurity threats, fixes, and best practices. Call or email Progent if your organization needs help defending your network against the latest cybersecurity threats.
Cisco's Meraki line of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable online consulting to assist you to design and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, configure policies to ensure security, create and validate a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Progent’s Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified control of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to create and centrally control IT environments that span branch offices, data centers, and cloud resources.