Progent’s certified Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security gaps.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises integration and debugging support to help you to design, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific workplace layout, construction, and anticipated network traffic.
Progent can provide access to a veteran consultant with years of hands-on experience configuring, maintaining, and upgrading immersive telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support team, your ISP, and your telepresence platform vendor to help your company maximize the business value of your telepresence ecosystem.
Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the coverage, speed, density, security, and hand-off capability your business needs.
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to move from an earlier release of SCVMM or from a third-party management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Progent's seasoned application designers and software developers can assist your company to build enhancements to Microsoft Dynamics GP/Great Plains that support the special needs of your organization while retaining the benefits of Windows integration. Progent can also offer expertise with a selection of software development technologies that can be used to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting team with practical experience and in-depth knowledge in designing and building cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent’s consulting services can assist you with planning, deploying, managing, and troubleshooting Windows Server systems that maximize the productivity of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Microsoft-certified consultants can provide advanced support in deploying, using and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of affordable remote consulting services based on industry best practices to assist businesses of any size to receive all the advantages of this leading project management solution. Services offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Progent's Data Center professionals can help you identify high availability data centers that meet the specific requirements of your business. High availability colocation sites are especially attractive to small businesses due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by offering a complete array of engineering and support services.
Progent can assist your company to plan and execute an efficient transition from a Solaris-based information system to a network based on MS Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development experts can help you preserve your information and minimize productivity discontinuity by designing an effective transition plan that preserves your current assets in Solaris application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, migration planning and testing, Microsoft Exchange migration services, information and application software transition, and processor and storage system migration and consolidation.
The CISA credential is a globally recognized achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo an extensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of information systems audit process, IT enforcement, network assets and architecture lifecycle, IT support, protection of information resources, and business continuity planning.
Progent’s Shared Help Desk service allows your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading shared PSA tool for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that need network help with the flexibility common to with small companies but which offers professional client interaction, complete documentation, and adherence to corporate IT protocols. If your enterprise maintains a remote office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of onsite and remote network consulting services and system design expertise.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your business to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
For smaller companies, network security and information assurance and regulatory compliance can be too complicated to master but too dangerous to overlook. The largest largest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks as though there's nowhere to hide. Progent has made it economical for smaller companies to implement critical security projects effectively by offering the advantage of billable time to the nearest minute without any minimum charge for online help. This means you can have the help of a seasoned information expert to deliver precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security strategy.
Progent's webinars provide small businesses the cost savings, simplicity, and versatility of web-based seminars and the proven training techniques of seasoned teachers who employ sophisticated technology to simulate live, interactive classrooms. Progent offers remote education for popular desktop software including elements of Microsoft Office suite such as Office Excel, Word, Access, and Project: MS Dynamics business accounting and analytics products such as Microsoft Dynamics GP; as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's certified failover clustering consultants can assist you to assess the benefits of deploying Microsoft Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery strategy, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual machines, and show you how to centralize the administration of clustered servers.
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your business, create test programs and migration plans, install Windows Server 2008 with your IT environment and applications, educate your support personnel how to run new management utilities, and provide continuing consulting and technical support via budget-friendly alternatives including Contact Center service and remote technical assistance.
Progent can provide economical remote access to consultants skilled in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can assist your company to install, enhance, or maintain backup/restore solutions for a range of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Microsoft Virtual Server 2005, run on the Windows Server platform and powered by technology first produced by Connectix, provides the performance necessary to accomplish hardware reduction, software migration, and server isolation projects through virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in application development and testing, migration from outdated line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can help your business to assess and integrate MS Virtual Server.
SQL Server 2014 includes significant improvements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services including system design, configuration, administration, remediation, and application development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent's Cisco-certified CCIE consultants can help you to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move efficiently from legacy switches to modern models.
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to design, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate smoothly from older releases of VMM, develop processes for building and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Altaro VM Backup offers small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Progent's Citrix-accredited consultants can help your company to understand the strategic benefits of XenServer and additional Citrix products, and can help your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current XenServer deployment and show you how to enhance consolidation, performance, security and compliance, availability, and recoverability.
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create pilot programs and rollout strategies, install Windows Server 2008 with your network environment and applications, train your IT personnel how to use new management utilities, and provide continuing consulting and technical support via affordable alternatives including Helpdesk support and online technical assistance.
Progent offers a wide range of affordable consulting and support services to assist your business to install, integrate, repair, and manage workstations and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote technical support for individual computers or notebooks or help your business to plan and implement a large-scale rollout of new or revised operating system software and applications. Progent can also provide engineers and technical workers to help you to plan for and implement an office move or merger organized to cause minimal disruption of your productivity.
Microsoft Windows 8.1 is engineered to power devices ranging from smartphones and tablets to engineering workstations. A wealth of new and improved features, including its touchscreen support and signature tile user interface, offer a wide range of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can help get your business up to speed with Windows 8.1 and show you how to gain significant business value from the product's many technical enhancements.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to plan, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt your business.
Progent’s Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid creation of enterprise-class business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
Progent's pricing policy is to bill for remote service and in-person visits by the minute. As a result, you owe exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for support services delivered during regular working hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for fast repairs so you won't be forced to permit less critical problems to stay unaddressed.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's Juniper Networks-authorized network engineer can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that include a combination of Juniper's software platforms.
Systems Management Server provides extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define sensible procedures and policies to manage PDAs and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT computer system safe.
Progent offers affordable online support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed expertise to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on time and on budget.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the front lines of IT support, performing a wide range of IT tasks for a large array of clients. Every Progent consultant shares a refined collection of individual best practices that are combined into company-wide best practices training that Progent instills in its consulting staff. This means that you get not only world-class IT capability, but also a consultant with proven approaches for using computer knowledge to resolve actual IT problems rapidly.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a network architect, software developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to migrate from an older version of SCVMM or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you get the highest possible business value.
Progent can help you to create, implement and troubleshoot a backup/restore solution built around MSP360 software. MSP360 offers file or image backup/recovery for virtual machines and physical machines, works with all popular public clouds, and permits businesses to create a backup solution with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system glitches, malicious insiders, and malware attacks like ransomware. For details, visit ProSight DPS 360 Backup services.
Microsoft Virtual Server 2005, run on the Windows Server platform and based on technology first produced by Connectix, provides the performance necessary to accomplish server consolidation, software migration, and server quarantine tasks through virtualization technology in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve operational efficiency in application development and piloting, migration from legacy mission-critical software, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and deploy MS Virtual Server 2005.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they can disrupt productivity.