For businesses located in metropolitan areas across the U.S., Progent offers specialized on-premises classes tailored for individuals or groups who want to expand their knowledge about Apple Mac hardware, Microsoft Office:Mac programs including Word for Mac, PowerPoint, Outlook for Mac, and Entourage, plus Mac design applications including Photoshop, Adobe Illustrator and InDesign, and Apple Logic Pro. Progent also can provide customized group or one-on-one online training for Mac OS X applications.

Topics available for individualized instruction from Progent's Mac training experts include:

  • Office for Mac
    Progent's Apple Mac training experts can help you to become proficient with the enhanced features of Office 365 including Word for Mac, PowerPoint for Mac, Excel and Outlook. Progent's Apple Mac education specialists can in addition recommend work flow mechanisms that enable you to collaborate efficiently with both Apple Mac and Microsoft Windows users when cooperating on collective projects.

  • Microsoft Office Word for Apple Mac
    Word for Mac ClassesProgent can provide a seasoned Mac trainer familiar with the new features of Office 365 Word for Apple Mac. An expert from Progent's Experts Team can assist your company to incorporate Word's high-productivity capabilities into the workflow of your business, help you with creating templates and scripting, or provide 1-on-1 or group training to keep your business up to speed on Office Word for Mac.

  • Microsoft PowerPoint for Mac
    PowerPoint for Mac TrainingProgent's PowerPoint for Apple Mac training experts can show you how to collaborative in creating and sharing professional-looking presentations that include innovative features like narration, broadcast, and sophisticated photo editing. Progent can in addition show you how to utilize PowerPoint for Mac's new layer support features to reorder objects quickly without sacrificing quality.

  • Office Excel for Mac
    Excel for Mac TrainingProgent's Apple Mac trainers can teach your business ways to build powerful Excel applications or provide 1-on-1 education in the new features of Microsoft Office Excel for Mac. Progent's engineers can also help your organization to plan, build, and maintain a protected, dependable network and communications architecture to support your Microsoft Office Excel for Mac applications.

  • Office Outlook and Microsoft Entourage for Mac
    Office Outlook and Microsoft Entourage for Mac TrainingMac education experts from Progent can show you how to use Office Outlook for Mac to collaborate with fellow Apple Mac users and with workers who use Microsoft Outlook as their email client. Progent's trainers can demonstrate how to manage email, look through your Exchange global address list (GAL), import addresses, sync up your calendar, and invite colleagues to meetings using your Microsoft Exchange account.

  • Apple Mac Creative Applications
    Progent's macOS and OS X consultants can provide education in popular Mac graphics and multimedia applications such as Photoshop, Adobe Illustrator, InDesign, Apple Logic, Digidesign Pro Tools, and Adobe After Effects. Progent can also assist you with special jobs including scanning, digitizing audio or video, or setting up an audio/video post production facility. Get more details about Progent's education for macOS and OS X creative programs.
Progent's Help for UNIX Systems
Progent's UNIX consulting services offer small companies and developers help with managing and supporting UNIX/Linux/Mac-based systems that can coexist with Microsoft environments. Progent provides your organization contact with UNIX support professionals, authorized Microsoft consultants, Cisco-certified CCIEs, and security specialists accredited by CISM. This broad array of expertise offers you a convenient one-stop resource to help your business to create and maintain a safe and robust cross-platform network and communications system that incorporates Microsoft Windows with popular versions of UNIX including: macOS and OS X , Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or important Linux distributions such as RedHat, SUSE, Debian-GNU and CentOS, Ubuntu, Mandriva, PCLlinuxOS, fedora, and Gentoo.

An index of content::

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    Progent provide businesses of all sizes enterprise-class network online or in-person consulting services for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security expertise for businesses ranging from the small office to the global enterprise.

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    Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and within budget.

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    If your company has a Solaris network or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can assist your entire organization in a wide range of security topics including security management practices, security architecture and strategies, connection control products and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP define the core competencies and worldwide standards of performance that network security professionals are required to possess. These certification give IT management the assurance that consultants who have earned their CISM or CISSP certification have the experience and theory to deliver world-class security management and consulting help.

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    Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or small support firms who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports transmitted by each staff member to each customer. The discipline of detailing and archiving support activity results in more efficient service and avoids a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.

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    Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals as well as to information workers, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs in environments ranging from handheld devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in designing and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Jabber and Cisco TelePresence Server Outsourcing

    Progent's Cisco Jabber consultants offer online or onsite support to help businesses of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth support for the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

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    Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can get a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages designed to help you to identify and fix a most IT network problems before they get big enough to impact your business.

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    Progent offers affordable online assistance to assist you to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your information network.

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    Progent's Ekahau-certified Wi-Fi network design consultants can assist you to plan, install, optimize, manage and debug a Wi-Fi network adapted to your venue. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.

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    Progent can provide affordable remote assistance to assist your business to design, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your information system.

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    Progent can help you to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that transparently integrate local and cloud products and services.

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    Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint offers a common location for your workers or clients to access, organize, share and interact with relevant information, documents, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the data they've developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to support your current SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's pricing model is to charge for remote service and on-site visits by the minute. Consequently, you are charged only for received support. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services delivered during regular business hours. Many support firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates big bills for quick repairs so you will not be tempted to allow minor problems to fester.

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