For companies in major cities across the U.S., Progent can provide custom onsite classes designed for individuals or groups who wish to expand their knowledge about Apple Mac computers, Microsoft Office for Mac applications including Word for Mac, PowerPoint, Outlook for Mac, and Entourage, plus Mac design programs including Photoshop, Adobe Illustrator and InDesign, and Apple Logic Pro. Progent also offers specialized group or one-on-one online classes for Mac OS X application software.

Topics available for custom training from Progent's Mac training experts include:

  • Microsoft Office for Apple Mac
    Progent's Mac education experts can assist you to master the new capabilities of Microsoft Office 365 for Mac such as Word for Mac, PowerPoint for Mac, Excel and Outlook. Progent's Mac education specialists can also explain work flow mechanisms that allow you to team up effectively with both Apple Mac and Microsoft Windows users when cooperating on group tasks.

  • Microsoft Word for Mac
    Word for Mac ClassesProgent can provide an expert Mac training specialist familiar with the new capabilities of Word for Apple Mac. A consultant from Progent's Experts Group can help your organization to integrate Word for Mac's high-productivity features into the workflow of your business, assist you with creating templates and scripting, or deliver individualized education to keep your company current on Microsoft Office Word for Mac.

  • Office PowerPoint for Apple Mac
    PowerPoint for Mac ClassesProgent's Microsoft Office 365 PowerPoint for Mac training specialists can show you how to take a team approach to designing and distributing professional-looking presentations that benefit from innovative capabilities such as narration, broadcast, and sophisticated digital photo editing. Progent can in addition show you how to utilize PowerPoint's new layer management features to reorder objects rapidly without giving up quality.

  • Office Excel for Apple Mac
    Microsoft Excel for Mac ClassesProgent's Mac training specialists can show you how to build effective Excel-based applications or provide specialized training in the latest features of Excel for Mac. Progent's engineers can also assist your business to plan, build, and support a protected, reliable network architecture to support your Microsoft Excel for Mac applications.

  • Microsoft Office Outlook and Entourage for Mac
    Office Outlook and Microsoft Entourage for Mac TrainingMac training professionals from Progent can show you ways to use Microsoft Office Outlook for Mac to collaborate with fellow Mac users and with colleagues who use Microsoft Outlook as their email client. Progent's trainers can demonstrate how to send and receive email, look through your Exchange Server global address list (GAL), import contacts, synchronize your schedule, and invite people to meetings with your Exchange account.

  • Mac Creative Applications
    Progent's macOS and OS X experts can provide education in leading Mac graphics and multimedia programs such as Photoshop, Adobe Illustrator, InDesign, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with special jobs including scanning, digitizing audio or video, or installing an audio/video post production facility. Find out more about Progent's training for macOS and OS X creative programs.
Progent's Consulting Services for UNIX-family Networks
Progent's UNIX consulting experts provide small companies and software developers help with administering and supporting UNIX/Linux/Mac-based networks that may operate alongside Microsoft technology. Progent offers your company contact with UNIX technical professionals, authorized Microsoft engineers, Cisco CCIEs, and security specialists certified by CISM. This broad array of knowledge gives your company a readily available one-stop source to assist you to create and manage a safe and resilient multi-vendor connectivity and communications infrastructure that incorporates Microsoft Windows with popular versions of UNIX including: macOS and OS X , Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or important Linux distributions such as RedHat, SUSE, Debian-GNU and CentOS Linux, Ubuntu, Mandriva, PCLOS, fedora, and Gentoo Linux.

An index of content::

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    Progent offers a wide range of affordable support services to assist your company to install, configure, repair, and administer desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or online assistance for single computers or laptops or work with you to plan and carry out a company-wide rollout of new or updated operating system software and applications. Progent can also provide engineers and technicians to assist you to plan for and implement a company move or consolidation designed to produce minimal disruption of your business.

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  • Windows, UNIX, Solaris Support
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    Progent can assist you to plan and execute an efficient migration from a UNIX-based information environment to a network based on Windows and capable of running Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce business disruption by developing an effective transition plan that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing environment, transition planning and validation, Microsoft Exchange migration expertise, information and application transition, and server and storage system transition and consolidation.

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  • Microsoft Certified Partner Windows 2012 Failover Clustering Remote Technical Support
    Remote Windows 2012 R2 Cluster Server Computer Engineer

    Progent's Microsoft-certified failover clustering experts can assist you to evaluate the advantages of deploying Microsoft Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery strategy, help you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to centralize the administration of clustered servers.

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    Citrix has developed a comprehensive family of platforms that provide enterprise-level manageability, expandability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix virtualization products and help you design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.

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    Remote Support Network Consultant

    For mid-size companies looking for IT consulting services, Progent offers an array of alternatives such as on-site service, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation services, software development, and professional consultation. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides expert in-person help for fixing network problems quickly and economically.

  • Microsoft PowerPoint for Mac Classes
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    prime infrastructure Remote Consulting

    Cisco's Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless APs, tuning wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.

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    ProSight Reporting is a growing line of in-depth reporting plug-ins created to integrate with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Call Center Sharing Remote Troubleshooting

    Progent offers several essential types of Call Center services : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your customers convenient access to a dependable support group with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive image as a solid contributor to business productivity. Progent's target is to fix rather than simply record problems.

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    Wi-Fi VoIP phone integration Remote Consulting

    Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Cisco CCIE Remote Server Installation

    Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. High availability load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

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    If you are an information technology consultant with technical support experience, joining Progent and helping our customers will expand your skills through interaction with Progent's team of motivated, high-output consulting experts. Progent's commitment to offering IT expertise and technical support to small businesses will give you the opportunity to consult in depth with business leaders and add significantly to the success of dynamic organizations. Also, Our virtual office environment provides the most advanced tools for off-site service and wireless access to allow you to come up with speedy solutions when you take on business-critical issues.

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    Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services encompassing your complete enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to source for network support, maintenance, training, and security expertise.

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    If you are a network consultant with technical support expertise, joining Progent and helping Progent's clients will expand your skills via interaction with our staff of motivated, world-class consulting experts. Progent's focus on providing IT consulting and technical support to small companies will give you the opportunity to consult in depth with decision makers and add significantly to the growth of exciting companies. Also, Progent's virtual office environment offers state-of-the-art tools for remote service and wireless access to help you to deliver speedy fixes when you take on mission-critical issues.

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    Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.

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  • Microsoft Exchange Server 2010 Upgrade Consultant
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    Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your key communications platforms.

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    Progent offers the support of Microsoft-certified consultants and seasoned software developers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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