Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts and network users, lessening the difficulty of creating, deploying, administering, and using enterprise data and analytical applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
For enterprise project management support, Progent can provide access to veteran IT experts with decades of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow leading practices to ensure that strategic projects are successfully completed on time and on budget.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of background helping manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that spans from occasional guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of client productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of product bundles targeted at customers ranging from individuals and home offices to enterprises. Progent can provide fast and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help your business to understand the many subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate local and cloud resources.
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, high-availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal internal network administration and support staffs with affordable access to enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include flat-rate network maintenance expenses, smart automation of routine management processes, continual adoption of the latest technology, graceful migration from legacy technology to modern solutions, improved alignment of information technology with strategic goals, access to seasoned network consultants, and allowing management to focus on business issues rather than fast-evolving computer technology.
Progent’s Technical Response Center offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone support and online direct network connection to troubleshoot and resolve technical problems quickly and economically. The breadth of technical expertise available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate specialists as needed. For urgent problems, the TRC tries to answer your request for service in less than one hour.
The Progent Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing efficient migration procedures, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent customers without adequate internal resources to assemble effective pilot systems, the lab cuts capital outlay and technical risk while keeping vital network projects on schedule.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better technical solutions for your information network.
The Contact Center service delivery structure used by Progent's Technical Response Center offers small companies an efficient alternative to dependence on independent service individuals by offering broad technical knowledge shared by multiple support groups, optional 24x7 availability of urgent help, escalation capability to top-level experts for solving the most intractable issues, service consistency and reliability, prompt follow-up overseen by veteran service administrators, a variety of convenient mechanisms for initiating service tasks, and excellent progress visibility enabled by ticket updates and accessible through a web-based portal.
Progent's Check Point Software firewall experts can help you plan, deploy, and manage firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting options are built upon proven virtualization technologies that allow small businesses with multi- platform environments to save dramatically on the costs of capital investments, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Mid-sized businesses can derive all the advantages of Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier Certified network support professionals. With Progent's economically priced network service packages, medium-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical applications who need high availability networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to provide mid-size company information systems world-class availability, security and productivity.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to move from an older edition of SCVMM or from another virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get maximum business value.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Progent can help you plan, configure, manage, and repair an efficient Wi-Fi network infrastructure, select sensible technology, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a thorough wireless network security strategy that is well aligned with the security plan for your overall corporate network.
Progent's Microsoft consultants can help you to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and carry out a deployment of Microsoft Lync Server 2010 that centralizes the administration of IM and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also help you to perform a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and offer online seminars and ongoing support for Microsoft Lync Server and other Microsoft technologies.
If you are an information technology consultant with technical support experience, teaming with Progent and working for Progent's customers will enhance your skills via collaboration with our staff of mutually supportive, high-output consulting experts. Progent's concentration on offering IT expertise and computer support to small and midsize companies will give you the chance to consult in depth with decision makers and add significantly to the success of exciting organizations. In addition, Progent's virtual office environment offers state-of-the-art technology for off-site service and wireless connectivity to help you to come up with fast fixes when you troubleshoot business-critical problems.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to disrupt your business.
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, customization, education, and troubleshooting services since the platform's original release. Progent offers high-level support for updating legacy Dynamics GP ERP systems. Progent can assist you to design, pilot, and carry out an efficient upgrade from a an outdated release of GP to the current release of Microsoft Dynamics GP.
Cisco offers an extensive array of routers that includes routers designed to deliver the security, performance, and reliability demanded by customers ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent’s colocation center support services are intended for businesses with equipment located at Internet Data Centers or data center co-location hosting sites and requiring on-demand in-person service at the colo facility as well as off-site support from Microsoft and Cisco Premier professionals. Progent provides a complete range of data center and data center and colocation support services such as system architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, design and installation of non-stop configurations, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server cluster configurations.
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security, and increase worker output by ensuring that operating systems and applications are always current, managing product licenses, and reporting usage profiles so you can make informed buying choices. When you are ready to update your SCCM 2007 configuration management solution, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class reliability, security, and productivity.
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services such as system design, deployment, management, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service experts offer phone help and online secure computer access to troubleshoot and resolve technical problems rapidly and affordably. The scope of technical experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified specialists as needed.
Progent's UNIX family consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single consulting firm to help you create and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Progent's Citrix-certified experts can assist you to assess the strategic value of the various editions of Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the performance, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and operations and streamlining management processes.
Progent offers customers the services of consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to know that their computer support providers have formal testing as well as extensive practical backgrounds so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications like the CCIE brings priority for significantly better vendor support than is offered to uncertified consultants, enabling Progent to offer clients a better class of IT support. In other cases, recognized certifications such as CISSP or ISSEP for IT security can aid enterprise clients to show compliance with regulatory requirements by using the assistance of accredited IT experts.
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or help you migrate to newer firewall technology. Progent can also help you design and implement a comprehensive security strategy that can include firewall/VPN appliances and software, managed security and virus protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your single resource for continuing network support, administration, education, and security consulting.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Progent's Microsoft-certified network experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick payback by improving your workers' efficiency, cutting the cost of equipment and support, streamlining administration, and consolidating your key communications technologies.
Progent believes that a carefully designed and implemented network can be a vital factor for enabling a firm's success, and we apply this belief in our corporate system environment. We have built a zero-downtime virtual office infrastructure that enables Progent's staff engineers and authorized contractors to deliver rapid and efficient service, cooperate easily on sophisticated jobs, and gain from professional and personal growth by acting as a member of an exciting company ethos of self motivation and independence.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small companies with a complete IT outsourcing alternative that improves network availability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a secure and fault tolerant data center on a fast, high-availability virtual server set up and maintained by Progent's computer service experts.
Progent's Network Call Center Outsourcing Services for desktop technical support are intended especially for small businesses who need fast availability of a Help Desk Service Center with professional phone support and full escalation capability but who must operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Deployment.
Progent can provide cost-effective online and onsite support to assist companies of any size to move any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Progent's Windows 11 experts offer a range of services for Windows 11 such as cloud integration, mobile management, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center support.
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and on-premises support to assist your company to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent can help companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android handhelds.
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Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a wireless solution that has the coverage, speed, density, Quality of Service, security, and roaming capability your business needs. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and on-premises survey services for validating, optimizing, and troubleshooting an operational wireless LAN.
Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the benefits of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch technology allows you to deploy capabilities to make your network infrastructure highly robust to handle time-critical requirements, scalable to support future growth, secure enough to protect restricted information, and capable of prioritizing and managing traffic flows to optimize network operations. Progent's CCIE certified engineers can help you select and integrate Cisco switches appropriate for your company. Also, Progent's certified security consultants can help you create a strategic security plan and configure Cisco switches so they help support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and repairing SCOM environments and offer organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent's Solaris platform support experts offer small and mid-size businesses and developers support for administering and maintaining Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with a convenient single source to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert remote network support and has delivered network support to organizations in all 50 states. Remote support eliminates travel expenses and solves problems faster than on-premises service calls.
Progent's Microsoft-authorized experts can show you how to rationalize the business justification for deploying SharePoint Portal Server 2007, advise you on the appropriate version of SharePoint Server for your application, offer setup and integration services, assist you to set up Microsoft SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, design a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
The clustering technology incorporated into the high-end versions of MS Windows Server 2008 has been radically re-engineered to simplify the installation, setup, and maintenance of server clusters that provide greater levels of network availability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, improved cluster administration, new cluster architecture for increased uptime, hardened security and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of failover clusters, plan and implement a deployment, educate your network support staff to manage your failover clusters, provide ongoing consulting and support services, and create and test a business continuity plan.
Progent's certified failover clustering consultants can help businesses to evaluate the benefits of utilizing Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery solution, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and show you how to centralize the administration of failover clusters.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client interactions. Integrated Sales and Customer Service modules allow employees to share information to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft CRM with your marketing or customer service databases.
Progent's Cisco-certified CCIE networking consultants can help your business to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate efficiently from legacy switches to current devices.
The Helpdesk service delivery structure adopted by Progent's Technical Response Center offers small organizations an efficient alternative to dependence on freelance consultants by offering broad expertise accessible to multiple support groups, optional round-the-clock availability of emergency help, fast escalation to world-class experts for solving even the most intractable problems, service consistency and dependability, prompt follow-up overseen by veteran IT service managers, a variety of easy-to-use ways for initiating service tasks, and a high level of progress transparency enabled by trouble ticket tracking and accessible via a web portal.
Progent’s colocation center IT services are designed for businesses with equipment located at IDCs or data center colo hosting sites and requiring on-demand on-site service at the colo site as well as off-site help from Microsoft and Cisco Premier experts. Progent offers a complete range of IDC and data center and co-location support services including network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and installation of non-stop configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server clustering configurations.
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent’s professionals provide experience in a variety of disciplines relevant to mobile connectivity such as network infrastructure, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified consultants can save your organization time and money by using their wireless background to show you how to select and integrate mobile access technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless handhelds perform better.