Additional Topics of Interest

Peppercon eRIC Technology Professional
Dell DRAC Specialists

Remote management cards offer IT administrators full control over a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and manage a high-availability business network that includes remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical help. Progent has experience with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.

Windows Server 2008 BranchCache Engineer
Windows 2008 R2 On-site Technical Support

Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can deliver cost-effective online engineering, troubleshooting, and education services to help you to design, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your network.

Windows 2019 Hyper-V Remote Troubleshooting
Windows Server 2019 PowerShell Online Technical Support

Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.

Top Data Protection Manager 2016 and VMware Remote Technical Support
Data Protection Manager 2016 Storage Spaces Direct Integration

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, deploy, manage, and troubleshoot a multi-site backup/restore system powered by SCDPM 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can provide occasional guidance to resolve challenging issues or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 initiative on time and on budget.

Computer Consulting Consulting for Service Providers
Consulting Support for IT Service Providers Outsourcing

Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own brand as a seamless arm of your IT consulting staff.

Remote Technical Support Two-factor Authentication
Duo MFA and Single Sign-on (SSO) Support

Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

Emergency Integration Support Exchange 2019 Planning
Exchange 2019 Migration Consulting Services

Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.

Top Help Desk Services Specialist
Call Center Outsourcing Services Technical Support Services

Progent's Microsoft certified Consultants provide several service programs to help medium-size and large companies create an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the numerous top level Help Desk software packages on the market and determine which products might be too costly, lack key features, or align poorly with your company's business goals. Progent also provides temporary staffing for businesses who want to augment their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed personnel.

SCCM Patch Management Online Help
SCCM Support

Configuration Manager automates application and device provisioning and updating, simplifies compliance settings control, inventories network assets, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a common control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist you with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

Computer Engineer Microsoft Exchange 2003
Top Ranked Exchange 2003 Server Migration Consultants

Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.

Top Ranked Windows Server 2016 Storage Replica Outsourcing
Windows Server 2016 Hybrid Cloud Integration Technical Consultant

Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.

Small Business Network Consulting Services Texas
Wyoming Networking Consultancy Services

Progent's Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone help and online direct network connection to isolate and repair technical problems quickly and economically. The breadth of IT expertise available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as needed.

Microsoft Small Business Server 2008 Specialists
SBS 2011 Online Consulting

Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a computer consultant with hands-on background planning and building cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than a decade of experience integrating business systems built on Microsoft platforms. This background assures you success in installing, managing, and repairing IT environments that include the Microsoft SBS Server suite of servers and productivity software.

Computer Security Vulnerability Evaluation Services
Network Security Evaluation Professionals

Progent offers several security packages intended to deliver larger corporations a professional and comprehensive network security evaluation from a group of premier security consultants. All Progent's network security evaluation bundles feature a suite of procedures like automated scans from within and from outside your corporate firewall, expert analysis of scan results by certified security consultants, production of a report explaining the findings, plus an interactive high-level executive outbrief and a detailed live review for internal IT engineers.