Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small in-house IT administration and support teams with affordable help from enterprise-class management tools and consulting expertise. Benefits of the ProSight line of managed IT services include fixed IT management costs, smart automation of common management tasks, continual absorption of the latest information technology, smooth migration from legacy systems to modern solutions, improved fit between computer technology with business objectives, access to veteran network experts, and allowing management to concentrate on business issues instead of ever-changing network technology.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity environment that extends across your on-premises and cloud resources and guards all users anywhere with any device.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET applications rapidly and at low cost.
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and global standards of performance that information security managers are expected to learn. CISM provides executive management the confidence that consultants who have earned their CISM certification have the experience and capability to provide effective security management and support services.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your unique company requirements. Progent's Microsoft consultants offer experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management packages.
Progent's certified engineers can help you to evaluate Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and reliability working in your environment. Progent can also help you to estimate the potential business advantages of moving to Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a smooth upgrade to Microsoft Windows 7 from a an older version of Microsoft Windows.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed design review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
Progent's Microsoft consultants can help you to evaluate the value of Microsoft Lync Server for your business and can help you to design and carry out a rollout of Microsoft Lync Server that consolidates the administration of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to carry out an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint, and SQL Server, show you how you can use Lync Server 2010 to improve the team-computing capabilities of MS Office programs, and provide online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft platforms.
Progent's proven ransomware recovery experts can help your business to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's pricing model is to bill for online service and on-premises help per minute. Consequently, you pay just for received services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup fee and asks no retainer for support services delivered during regular working hours. Many service firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick solutions so you will not be tempted to allow simple problems to fester.
Progent's Cisco certified networking consultants have extensive experience assisting Internet Service Providers to design, implement, administer, tune, and troubleshoot fault-tolerant, extensible network solutions appropriate for shared public networks.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of online support services to assist you to plan, program, pilot test, install, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent can provide on-demand help to clients looking for a quick solution to a stubborn problem related to Office Excel and Progent can also provide full project management support for upgrading or developing mission-critical application software built on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the needs of individuals or teams.
Progent's Microsoft certified consultants offers remote and on-premises consulting services to help your company to administer, support, and repair computers based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, online connectivity, mobile device management, wireless network design, and remote network monitoring and alerts.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of critical business processes to get products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's Technical Response Center offers national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and remote direct network connection to isolate and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to competent experts as required. For critical issues, the TRC endeavors to respond to your call for service within one hour.
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
The QTS (formerly Herakles) Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if you are considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services including data center relocation, equipment deployment and updates, infrastructure improvements, project management services, virtualization expertise, offsite network monitoring, streamlined system management, software development, business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in a solution that gives the highest degree of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that allow small companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a powerful but manageable information. The IT demands of the Microsoft .NET products bundled with Small Business Server 2011 calls for a network support expert with real-world background planning and building cohesive, end-to-end business technology environments. Progent's SBS Server professionals have an average of more than a decade of experience supporting computer networks based on Microsoft platforms. This expertise ensures you results in deploying, managing, and repairing IT environments that include the Microsoft SBS Server package of servers and productivity software.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent offers the expertise of Microsoft-certified engineers as well as experienced software developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security professionals to help your business to evaluate the likely advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent can help you in any and all phases of your upgrade to Exchange 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent has more than two decades of experience integrating, maintaining and troubleshooting the core components that make up System Center and can assist your organization to plan, install, support, and fix your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can help you to migrate to the current edition of System Center from an earlier one or from another IT management platform to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and application performance monitoring.
Progent can assist you to design and implement a smooth migration from a UNIX-powered information system to a network powered by Windows and suited for running Microsoft's popular office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your information and reduce business discontinuity by designing an efficient transition strategy that preserves your existing investments in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include analysis of current infrastructure, migration planning and testing, MS Exchange migration support, data and application software transition, and server and mass storage transition and economization.
Progent's ProSight portfolio of managed services are designed to offer businesses who have small internal network administration and support staffs with affordable help from world-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include fixed IT maintenance expenses, automation of routine management processes, continual adoption of new information technology, graceful transition from legacy systems to current solutions, improved alignment of computer technology with business goals, access to seasoned IT consultants, and freeing up management to focus on business instead of fast-evolving computer technology.
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus filtering, policy administration, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outgoing email testing to help you repair your e-mail system and specify and regulate company security policy.
Progent is one of the most expert information technology consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Progent offers cost-effective online access to an Oracle MySQL administrator or software programmer and can help organizations of any size to integrate and maintain MySQL in a reliable network infrastructure that offers high levels of speed, expandability, and protection. Progent also has experience helping businesses migrate databases from an Oracle environment to MySQL.
System Center 2016 delivers major enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of System Center 2016, extend or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi network adapted to your facilities, providing your business a wireless solution that delivers the coverage, performance, capacity, security, and hand-off capability your company needs.
Progent's management team includes seasoned veterans with decades of background delivering computer consulting services, technical support, and strategic information system planning to organizations ranging in size from startups to global enterprises. Great service requires great people, and Progent has put together a management team that can provide customers with the top service value in the industry.
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, custom training for network management staff and users, and post-migration Call Center support services.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and enables fast restoration of critical files, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data.
Progent has been delivering SharePoint support since the first SharePoint product was released more than 20 years ago, and Progent has the scope of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 migration.
A cornerstone of Progent's NOC is its effective incorporation of NinjaOne RMM, a comprehensive RMM solution which enables automated alerting and rapid incident response.
Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These enhancements favorably impact vital areas including manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange 2013.
Progent's Microsoft-certified experts have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers economical Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Mac support consultants can help you with a broad range of network infrastructure issues including system architecture, off-site and mobile access, internetwork communication, protection, and new technologies such as VoIP and fast wireless connectivity. For business networks based solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to deal with the challenge of designing, configuring, and supporting a system architecture that is reliable, safe, efficient and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud services are available in a variety of product bundles intended for markets ranging from students and households to enterprises. Progent can provide quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.
Windows Server 2008 is a major step forward in making information networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can assist your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices intended as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to assist your organization to design, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.
Progent's certified security consultants can perform NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly configured and effective.