ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the entire threat progression including blocking, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, such as printers, network infrastructure appliances such as routers and wireless access points, and IoT devices like sensors and robotics.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt productivity.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity appliances like routers, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance issues.
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact key facets of IT including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange 2013.
If you have a company information system with 10 to 50 network users, Progent's IT outsourcing services free your business from over-reliance on single freelance consultant while giving you cost-effective and reliable access to high-quality technical support. By delivering IT support service when you require it, offering advanced expertise for critical applications, delivering value-added support such as automated server monitoring, and billing only for support you receive, Progent gives you an economical solution for maximizing the profitability of your small office network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT system and to have fast access to the skilled help ordinarily restricted to enterprises who can support a large internal IT group.
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or clients to access, manage, share and interact with useful data, documents, and software and to communicate with one another. It allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and without a business network. Windows SharePoint Services join workers, customers, teams and projects with the data they’ve developed in a way that makes data easy to find, retrieve and apply.
Progent provide businesses of all sizes enterprise-class IT remote or on-premises consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of XenServer and additional Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current Citrix technology deployment and show you how to enhance consolidation, responsiveness, protection, uptime, and recoverability.
Progent’s Microsoft-expert consultants can help you to update your servers or desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit computing, plan an efficient upgrade strategy that reduces business interruptions, and deliver inexpensive, professional online support to aid you to configure 64-bit software and applications on your current hardware.
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent offers remote access to NetDocuments consultants who can assist legal departments and law firms to design, configure, administer, tune, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE wireless network experts offer online or onsite integration and debugging services to assist you to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless access point environments of any scale or topology.
Cisco has designed an extensive array of routers that includes routers designed to provide the security, performance, and availability demanded by customers ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet FortiGate security appliances to protect all your IT resources at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
Progent can provide the expertise of a veteran specialist with years of hands-on experience installing, managing, and upgrading immersive telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing platform supplier to assist your organization maximize the business value of your video conferencing solution.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Remote server management cards give network managers complete control over a server without the requirement for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and manage a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, software development, training, and troubleshooting services since the product's original release. Progent can provide in-depth expertise for updating legacy Dynamics GP ERP systems. Progent can help your business to design, test, and carry out an efficient migration from a an outdated release of GP to the latest release of Dynamics GP.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network support experts. With Progent's affordably priced network service programs, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small business networks enterprise-class availability, protection, and performance.
Progent's seasoned solution designers and programmers can assist your business to create enhancements to Microsoft Dynamics GP that address the unique requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a consistent process for recovering applications and services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also allows transparent testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and manage a DR system based on VMware SRM.
If your business operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can help your entire enterprise in a broad array of security areas such as security management procedures, security architecture and strategies, access management systems and techniques, applications development security, operations security, physical security, communications, network and web security, and business continuity preparedness. CISA and CISSP define the fundamental competencies and international standards of performance that network security managers are required to possess. These certification offer IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the background and theory to offer effective security management and consulting services.
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, advanced encryption, granular restore options for specific files and emails, extensive support for Windows CSV and vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent can provide remote guidance from NetDocuments consultants to help your law firm to plan, deploy, manage, optimize, or troubleshoot a document management system solution based on NetDocs.
Progent's remote connectivity and smartphone synchronization specialists can assist your business to design and deploy secure access solutions for remote desktops, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to improve the efficiency of your remote workforce.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and debug Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's managed services for patch management offer businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, network appliances like switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.
Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and troubleshooting offerings include network planning, installation, documentation, local and remote support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build protection into your corporate processes.
Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from outdated switches to modern devices.
Progent’s Technical Response Center (TRC) provides low-cost national after-hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide extended hours telephone help and remote secure network connection to isolate and resolve technical problems rapidly and affordably.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop solution that improves the strategic value of your IT system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to manage XenDesktop effectively.
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Windows Server 2019 disaster recovery planning experts can assist your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer small business information systems enterprise-class availability, security and performance.
Progent offers customized online instruction for popular client apps and environments including Office and Office 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of conventional physical classroom instruction, such as immediate interaction between students and teachers, but eliminates the expenses of travel and the challenge of attempting to synchronize the availability of many trainees. Offered to single students or groups of all sizes, Progent's live online training allows the trainer to conduct the seminar from a remote office and the clients can be spread throughout a campus or all over the the U.S. Live online learning deploys proven teaching tools such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be short and targeted to specialized topics or longer in time and wider in scope.
For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco network specialists offer a variety of network consulting services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, local or phone-based branch office support, and technical support for collocation hosting facilities. A Progent IT architect can help you design a multi-site network that makes efficient use of co-location services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and support major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and remote networking.
important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to license just the components you need, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting services that allow you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to integrate data from almost any db software or desktop application into Microsoft GP/Great Plains, and an open architecture that makes it easy to develop specialized applications. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP consultants to help you convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.
Progent provides clients access to consultants who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to know that their computer support providers have accredited training plus broad real-world field experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the CCIE confers priority for substantially superior vendor support than is offered to uncertified consultants, enabling Progent to offer customers a better level of IT support. In addition, recognized certifications such as CISA or ISSAP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited IT professionals.
Progent provides live remote training for an array of client apps and operating systems such as Microsoft Office Excel, Word, Publisher and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the advantages of traditional in-person seminars, such as immediate communication between students and trainers, but avoids the expenses of travel and the challenge of trying to synchronize the availability of multiple workers. Available to single students or classes of any size, Progent's virtual training allows the teacher to conduct the class from an online facility while the students can be dispersed across a campus or all over the the U.S. Virtual training utilizes powerful teaching mechanisms like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be brief and targeted to specialized topics or extended in time and wider in scope.
Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single point of control for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.