Additional Topics of Interest

CCIE Certified Jabber and Mac Remote Troubleshooting
Jabber and OAuth Remote Support Services

Progent's Jabber consultants offer online or on-premises expertise to assist businesses of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.

Top Sun Solaris Upgrade Help
Solaris to Windows Upgrade Help

Progent can assist your company to design and implement a smooth transition from a Sun Solaris-based information environment to a network based on Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to preserve your data and minimize productivity discontinuity by designing an efficient transition plan that protects your existing assets in Solaris application and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration services, data and application transition, and server and storage system migration and consolidation.

Altaro VM Backup Boot from Backup Remote Technical Support
Largest IT Services Hornetsecurity Altaro VM Backup Disaster Recovery

Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.

Immediate Network Consultant Work at Home Helpdesk
Work at Home Helpdesk Services Support

Progent offers small and mid-size businesses supplemental or comprehensive Help Desk call center support for an offsite workforce.

Help and Support Windows 11 Wigets
Emergency Windows 11 MDT Consultants

Progent's Windows 11 experts can provide a range of services to support Windows 11 such as cloud integration, mobile management, telecommuter connectivity, data and identity security, centralized provisioning, and Call Center support services.

Software patch management services Technology Professional
Cisco switch patch management Professional

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Emergency Small Office Solution Provider
Cisco and Microsoft Certified Expert Small Office installation and Administration

Progent is a leader in cost-effectively providing enterprise-class network help to small companies. Progent's achievement in addressing the network service requirements of the chronically underserviced small company market is the cumulative result of major technical and operational breakthroughs that have eliminated much of the conventional costs out of administering IT support, injected unmatched technical expertise into the IT service mechanism, and dramatically streamlined the solution process.

CCIE Certified Aironet 1800 Access Point Network Consulting
Aironet 1500 Access Point Support and Integration

Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or on-premises integration and troubleshooting support to help you to design, implement, update, tune, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and anticipated network traffic.

ransomware protection Consultant
24-7 Maze ransomware recovery Consulting

Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a hacker, and restore a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

Support Outsourcing ProSight Duo MFA
Duo Zero Trust Security Onsite Technical Support

Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices.

Microsoft Dynamics GP Upgrade Planning Engineers Akron Canton, United States
Emergency Dynamics GP Upgrade Planning Professionals Akron Ohio, USA

Progent has delivered support for Microsoft Dynamics GP and Great Plains software for more than 20 years and Progent has delivered integration, software development, training, and troubleshooting services since the platform's debut. Progent offers in-depth expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, test, and carry out a cost-effective migration from a a legacy version of GP to the current release of Microsoft Dynamics GP.