Progent's Sun Solaris platform support services provide small and mid-size businesses and developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience offers you an easy single source to help you create and maintain a protected and robust mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Cisco-certified Wi-Fi experts can help your organization to assess the benefits of adopting Cisco wireless controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Wi-Fi network or help you design and implement a smooth migration from legacy Wi-Fi controllers to current models.
Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant colocation sites are especially attractive to small organizations because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum level of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of consulting and support services.
Progent is a leader in cost-effectively providing enterprise-class network help to small businesses. Progent's success in handling the IT service needs of the chronically underserved small company sector is the cumulative outcome of major technical and process breakthroughs that have removed much of the conventional costs out of managing IT support, injected unmatched technical skill into the support mechanism, and significantly accelerated the solution process.
Progent's Microsoft-certified consultants can assist you to assess the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute a rollout of Microsoft Lync Server 2010 that centralizes the administration of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent can in addition assist you to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the collaborative capabilities of MS Office applications, and provide training and ongoing technical support for Microsoft Lync Server and other Microsoft products.
Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or onsite configuration and troubleshooting services to assist you to design, configure, update, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your unique workplace layout, building structure, and anticipated network traffic.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite expertise, software development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive information management system.
Progentís Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or on-premises expertise for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.
Progent can provide the part-time or temporary services of a veteran CIO who can offer strategic direction to help you pick and support IT solutions to meet your current situation and that can be a solid basis for your future growth. Progent's temporary Chief Information Officer services offer economic leverage to organizations trying to maximize the benefits from their IT investment but who are unable or unwilling to add one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading operating systems and networking technologies plus a wide range and business software, Progent is in a unique situation to offer unbiased advice as well as advanced technical support for building and maintaining information solutions that fit the special requirements of your business.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix serious issues uncovered by SCOM 2012.
Progentís Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist your company to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent can help companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the common errors small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android handhelds.
Progent offers three essential types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers easy access to a reliable technical group with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected image as a solid contributor to business performance. Progent's goal is to fix and not simply report problems.
Progent's Microsoft-certified consultants have over a decade of background delivering unified communications support for companies that range from small offices to large corporations. Progent provides economical support for all versions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progentís Exchange consulting services can assist you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent can assist your business to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that seamlessly combine local and cloud-based resources.
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to design, deploy, manage and repair Cisco Aironet wireless access point environments to provide the performance, range, capacity, scale, security and manageability required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient online and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and management of clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped setup and installation, improved cluster management, redesigned cluster architecture for maximum uptime, better security and quorum models, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the business benefits of failover clusters, plan and implement a deployment, train your IT staff to administer your cluster environment, provide ongoing consulting and support services, and produce and test a business continuity procedure.
Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
Hyper-V 2016 incorporates core technologies initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT management and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with designing, installing, managing and supporting sophisticated IT applications powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized control of advanced security features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade solution featuring advanced protection, seamless integration with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced individual output, and better IP security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises configuration support and troubleshooting services for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth migration that will add significant strategic value to your IT system
Progentís high availability network experts offer reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice access, non-stop Internet interface design, non-stop data center consulting, and other non-stop networking consulting to help your organization design a 24x7 environment for line-of-business applications. Progent has the experience to design economical, non-stop systems by utilizing the expanding library of Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a fully redundant Internet connection and efficient network load balancing.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progentís team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the forefront of IT support, performing a broad variety of technical projects for an extensive array of businesses. Every Progent consultant shares a proven collection of individual best practices which are combined into shared leading practices training that Progent teaches its support team. This guarantees that you get not just world-class IT capability, but also a support engineer with proven approaches for using technical knowledge to repair real-world network problems quickly.
Progent's Cisco CCIE-certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-authorized network consultants can help you build an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a wide range of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to help you apply the most current techniques for 24x7 Internet connections to create an economical, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access.
Progent's Microsoft-certified experts can deliver a variety of consulting services to assist companies of any size to install, manage, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help set up testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on leading practices.
Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, after workers complained about them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now anticipate network troubles before they becomes serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, security and performance.
If your business has a UNIX, Linux, or Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can help your entire organization in a wide range of security areas such as security management procedures, security architecture and strategies, access control products and methodology, applications development security, operations security, physical security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the core skills and worldwide standards of performance that information security managers are required to master. These accreditations offer executive management the assurance that consultants who have achieved their CISA or CISM certification have the experience and knowledge to deliver effective security management and consulting help.
Dynamics GP 2010 financial software is a full-featured business management and analytics solution that integrates data and operations throughout your business, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers unrestricted by time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Microsoft SQL Server 2008 delivers powerful, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise data and database applications in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to current models.
Progent is among the most qualified network consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange 2000 for common scenarios such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progentís National Support Center offers national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service engineers offer phone help and online secure computer access to isolate and resolve network problems rapidly and economically. The breadth of technical expertise available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed.
Progent's Check Point firewall consultants can help you plan, integrate, and administer firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.