UNIX, macOS and OS X, Linux, Sun Solaris Consulting
Consulting and Troubleshooting for Apple macOS, Mac OS X and Apple iOS:
Outlook:Mac and Entourage Integration with Microsoft Exchange
Mac users who want an Exchange-compatible email client from Microsoft have historically relied on Entourage or Microsoft Web Access. With the release of Office for Mac 2011, Microsoft has replaced the Entourage client with Outlook for Mac 2011. Progent's macOS and Mac OS X technology experts and Microsoft-certified Exchange consultants can help you maintain your legacy email environment, plan and carry out a smooth migration to Microsoft's latest technology, and enhance your Exchange infrastructure to optimize the performance, availability, security, productivity, collaborative capability, and overall business value of your company-wide email, messaging, and conferencing solution.
Microsoft Outlook for Mac, available in Office 365 for Mac, takes the place of Entourage and offers major improvements over its predecessor in the areas of user interface, calendaring, backup/recovery, search, integration with Windows, collaborative computing, performance, conferencing, voice mail, mobile access, IM and presence. The Outlook database has been redesigned to save email, contacts, and calendars in their own files. This simplifies file management, allows email files to be searched directly in Spotlight, and allows you to use Time Machine for backup and recovery. Account setup has been simplified by making it easy to add accounts based on Exchange or on leading email services. Outlook's unified folders eliminate the need to examine separate email accounts and folders for email, drafts, sent items, deleted items.
Progent's macOS and OS X integration specialists and Microsoft certified support experts can help your company to upgrade from the discontinued Entourage email client for Microsoft Exchange so your Mac users can collaborate with colleagues who run Outlook client. Microsoft Entourage allowed you to utilize Microsoft Exchange account to send and receive your email, access your Exchange global address list, sync up your calendar and contacts, and invite people to meetings. Progent can help you configure a secure and reliable information network that replaces Entourage for Mac with an up-to-date email client that can access your Exchange Server.
Most of the extensive capabilities of Microsoft Exchange are available to Mac, iPhone, and iPad users via any full-featured web browser by utilizing the significantly enhanced Outlook Web App (previously called Outlook Web Access). Outlook Web App allows macOS, Mac OS X and Apple iOS users to access e-mail, voice mail, IM, and SMS text via Apple Safari and other popular web browsers. Powerful features of Outlook Web App include conversation grouping for enhanced thread control, extended browser support, MailTips to help avoid disruptive or inappropriate email usage, an unlimited size single-page message folder to eliminate the guesswork and delays associated with manually advancing pages, a nickname cache to streamline email addressing, advanced filtering and search, calendar sharing, new presence indicators within contact lists, client-based IM, ActiveSync support for SMS text messages, and user-defined favorites filters (such as unread messages) for fast retrieval of task-relevant information.
Progent's Outlook for Mac Consulting Services
Outlook for Mac is included with Microsoft Office 365 for Mac and replaces Entourage. Outlook for Mac has been redesigned to offer significant improvements in all key areas of unified messaging including email creation and management, calendaring, backup and restore, search, Windows coexistence, collaboration, speed, voice mail support, mobility, IM, and presence.
Progent can help you integrate Microsoft Outlook for Mac into your messaging environment so you can benefit from its powerful new features, including:
- Conversations: Thread management is simplified by Outlook for Mac's ability to organize related emails into a single message group.
- File Attachment Preview: Quick Look allows you to preview file attachments from within an email message without requiring you to open the attachments in their associated application.
- Unified Folders: You can easily manage multiple email accounts because of Outlook's ability to combine inbox, draft, sent, and deleted items folders for all your mailboxes into unified folders.
- Import Windows PST Files: Migration from Windows is streamlined by the ability to import Windows PST files directly to Outlook for Mac.
- Filter by Category: You can quickly view relevant calendar items and contacts based on categories you specify.
- Overlay Calendar View: Multiple and shared calendars can be automatically consolidated and stacked to make it easy to compare schedules.
- Calendar Preview: A calendar snapshot shown in a meeting invitation lets you instantly detect conflicts or spot adjacent items.
- Reply with Meeting: You can generate a meeting invitation in a one-click reply to an email.
- Contact Card: With Microsoft Messenger for Mac or Microsoft Communicator for Mac you can view real-time presence and initiate a video or voice call or IM by hovering on a presence icon to display the new contact card.
- Contacts Search Panel: You can instantly search your contacts from any Outlook view.
- Information Rights Management (IRM): With the volume-license edition of Office for Mac and a Rights Management server running Windows Server, you can provide enterprise-class protection for sensitive emails.
- Offline Address Books: You can access contact information even when you are not connected to the Internet.
- Voice Mail Preview: When integrated with Exchange Server, Outlook for Mac can deliver to your inbox audio files of voice mail messages plus voice-to-text previews for easy management of voice mail.
Progent's Support Services for Entourage
Entourage for Mac was designed as an information manager that assists users to manage email messages, contacts, calendars, notes, and projects. With the Exchange Server support built into Microsoft Entourage for Mac, users can operate more productively in a Microsoft Exchange Server-powered messaging system and collaborate with colleagues who use Microsoft Outlook as their messaging client software.
Features of Microsoft Entourage for Mac include:
- Consolidate Personal Data: Entourage enables you to consolidate your messages, contacts, calendar, notes, and task details in one easy-to-access place.
- Microsoft Exchange Integration: Users can operate seamlessly in an Exchange Server system because Microsoft Entourage for Mac utilizes the WebDAV protocol. You can transmit and get messages, search the Exchange global address list, import addresses, sync up your schedule, and invite associates to meetings through your Exchange account.
- Address Book Synchronization: You can sync your contacts with your Exchange personal address book, offering complete access to your address list at all times.
- Directory Search: You can rapidly locate email addresses by searching Exchange's global address list (GAL).
- Access to Many Email Accounts: Microsoft Entourage for Mac permits you to establish unlimited email accounts including IMAP, POP, and MSN Hotmail accounts. This enables you to handle all your email with one convenient tool.
- Schedule Synchronization: You can keep your Entourage for Mac Calendar in sync with Exchange to keep up to date with your schedule when you are online or working offline.
- Message Organization: Entourage for Mac enables you to group, read, and search for messages according to project, sender, date, or other fields.
- Easy Archiving: Microsoft Entourage allows you to export PIM data such as messages, addresses, or calendars into an Entourage for Mac backup system to keep your PIM information clean and secure.
- Microsoft Word Integration: You can send Microsoft Word documents from Word as the content of messages.
For multi-platform environments that do not use Outlook for Mac or Entourage but which include Microsoft Exchange plus a mix of Mac, Microsoft Windows, Linux, or other popular operating systems, Progent's Exchange experts can help integrate email clients within a seamless solution that maximizes the ability to collaborate and share data. Progent can explain the benefits and limitations of using Microsoft Outlook Web App as an email client for non-Windows computers and can help you to integrate a mix of messaging clients into your network.
Progent also offers a range of Exchange Server consulting services to help you to enhance email security, Exchange fault-tolerance, off-site and mobile email access, email manageability, and Exchange backup/restore processes. Progent's Exchange upgrade services simplify and de-risk the job of moving from a legacy messaging system or an earlier release of Exchange Server to Exchange 2016. To find out additional information about Progent's professional services for Exchange, refer to Microsoft Exchange Server 2019 integration, and Microsoft Exchange 2016 planning and deployment consulting.
Contact Progent to Integrate Mac Clients and Exchange Server
If your organization is looking for an Apple macOS or OS X expert, phone Progent at
An index of content::
Professional 7900 Series IP Phone
CCNP Expert Certified IP Telephony Computer Consulting
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Exchange 2003 Server Upgrade Computer Consulting
Exchange Server 2003 Integration Support
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Windows Server Essentials Storage Spaces Specialist
Windows Server Essentials Hyper-V Consultant Services
Windows Server Essentials is an affordable, entry-level OS that enables small organizations to make the move from the traditional physical on-premises datacenter to the modern hybrid networking paradigm that combines local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management to help you plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting, troubleshooting, and training.
Online Support Services Exchange 2016 Mailbox migration
Remote Support Services Microsoft Exchange 2016 Upgrade Planning
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
SCCM 2012 Support and Setup
SCCM 2012 Network Engineer
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Lync Server 2013 and Cisco Unified Communications Specialist
Specialists Lync Server 2013 security
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network architects can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Top Android DNS Technology Consulting
Android security Support Outsourcing
Progent's seasoned team of IT consultants and subject matter specialists have years of background delivering remote and onsite assistance for businesses of all sizes who want to integrate Android phones and tablets into their information networks so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to resolve technical problems that span numerous manufacturers and that represent a mix of legacy and current technology. Progent offers cost-effective remote expertise to help you with any stage of planning, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to help you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management support to ensure that you finish strategic network projects on time and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.
24x7 Network IT Services
Specialist Comprehensive Event Management
Even if your business has a small network support staff and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network professionals, the most recent network management products for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your vital network applications and servers operating.
Computer Network Firms Desktop Update Automation
SCCM Services
Progent's Microsoft-certified engineers can assist you to automate desktop PC change and update deployment by delivering support for administration solutions that include Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Network Consultant wireless VoIP phone integration
wireless IP phone integration Network Consultant
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are on the move within office, hospitality, health-care or other environments where IT management wants portable phones that offer more administrative control, security and durability than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and optimize many components of your wireless environment such as access points, routers, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Office 365 Gmail migration Technology Consulting Services
Exchange Online Archiving Technology Consulting
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Mac Online Engineer
macOS Phone-based Services
Progent provides national remote technical support and consulting services for companies that run macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide macOS and OS X clients a range of services such as desktop support, migration to the most recent edition of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online network consulting offers maximum leverage for your information technology dollar by protecting client productivity and shortening the time billed for network analysis and repair. Advanced online access technology and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most challenging system issues.
Support and Help Solaris
Solaris Technology Professional
Progent's Sun Solaris family support services offer small and mid-size companies and software developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Email Anti-fraud Intelligence Consultant
Professional ProSight Email Data Leakage Prevention
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Hyper-V 2016 Private Cloud Integration Support
Top Help and Support Windows Server Hyper-V 2016 Security and Compliance
Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade plan, educate your IT administration and support staff, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Microsoft Exchange Server 2016 Upgrade Specialists
Microsoft Exchange 2016 Upgrade Planning Network Consultants
Progent can help your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
wireless VoIP phone integration Technology Consulting Services
wireless IP phone security Remote Support
Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within office, warehouse, health-care or other venues where IT management wants portable phones that offer more administrative control, data security and ruggedness than is possible with the BYOD mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and optimize numerous key pieces of your Wi-Fi infrastructure including access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants offer online and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
24 Hour Cisco Engineering Telecommuting Jobs
Top Computer Consultant Job Opportunity
If you are a network consultant with system support experience, joining Progent and helping Progent's clients will enhance your skills via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on providing network consulting and computer help to small businesses will give you the opportunity to consult closely with decision makers and add tangibly to the success of exciting companies. In addition, Progent's virtual office network offers state-of-the-art technology for off-site support and wireless connectivity to allow you to deliver fast fixes when you take on mission-critical issues.
Remote Monitoring and Reporting Support and Integration
Largest Operations Manager Configuration
Progent offers a variety of IT service packages for small companies. These IT outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Operations Manager 2007, a next-generation network and IT support product that tracks the reliability, throughput, and security of your information system and isolates potential troubles before they can disrupt your network. With Progent's economically priced IT service packages, small companies can select a basic co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Immediate ProSight ASM Endpoint Protection Specialists
Modern Network Security Support and Integration
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
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