Progent's Cisco-authorized network experts can show you how to build an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet access via a wide range of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to help you apply the most current techniques for fault tolerant Internet connectivity to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet access.
Dynamics GP/Great Plains allows you to expand and manage your business better by offering deep access to decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your organization, handle your accounting, automate financial processes, unify processes across your company, improve inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize cash flow. Progent can help you configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you derive all the benefits of your Microsoft Dynamics GP software.
Progent provides a selection of network support bundles for small companies. These information technology outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Microsoft Operations Manager 2007, a next-generation network and IT management product that tracks the reliability, throughput, and safety of your information system and isolates potential problems before they can disrupt your network. With Progent's affordably priced network support programs, small businesses can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to buy only the functionality you need, a standards-based foundation built on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting services that allow you to track all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to business data, the ability to process information from virtually any database or desktop software into Microsoft GP/Great Plains, plus an open design that makes it easy to develop specialized applications. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide expert GP consultants to help you turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they can disrupt your business.
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces little competition. Medium-size businesses who work with familiar freelance service providers or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, secure, and productive.
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Progent is seeking a variety of on-staff employees including solutions-driven MCSEs; connectivity consultants who have Cisco CCDP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data protection, and server virtualization. Progent is also seeking workstation support technicians, remote service professionals, and CISSP or CISA accredited security consultants. We are also looking for veteran managers able to operate effectively in Progent's dynamic, virtual office model. Progent works with independent professionals with proven expertise and field experience in crucial information technology topics beyond Progent's primary service focus. Progent's Experts Team hires contractors who can provide consulting and programming support for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in areas like telecommunications, web design, EDI, web commerce, or database management. Independent contractors certified by Progent coordinate with our in-house professionals to deliver end-to-end solutions for small and midsize business networks.
Forefront TMG 2010 is based on the proven security technologies of ISA Server 2006 and offers a centrally managed Internet gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can assist your company to design and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist your organization to upgrade economically to Forefront TMG 2010 from ISA Server.
Progent is organized deliver comprehensive online support for all technologies common to small business IT systems and allows you to outsource a variety of vital, on-demand support services such as a part-time Chief Information Officer to provide advanced IT design and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as a managed service, best-practices project management for critical initiatives such as site moves oroperating system upgrades, connectivity consultants for building and maintaining fast and reliable infrastructure, security specialists to verify data safety and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or troubleshoot business application programs.
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac environment through expert support offerings such as performing security tests, recovery from virus and worm attacks, configuring firewalls, integrating safe off-site and mobile access, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific objectives of your business network.
Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has demonstrated a knack for developing elegant IT solutions during his time as as a system designer, programmer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and global corporations.
Progent can provide the expertise of certified consultants as well as experienced software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and data security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company more complete support for your IT network.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2003 migration strategy that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
Progent offers cost-effective online and on-premises support to assist businesses to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better technical solutions for your information system.
Before Progent’s MOM-based solution, system issues were handled reactively, once workers complained about them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent can now fix network problems before they becomes serious enough to impact network availability. Because of MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to provide small business networks enterprise-class availability, safety and productivity.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent offers nationwide remote phone support and consulting services for businesses that operate Apple Mac networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's engineers offer Apple macOS and Mac OS X users a variety of IT services including desktop assistance, upgrading to the latest version of OS X from earlier versions of Mac, plus expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support offers optimum leverage for your IT dollar by preserving client efficiency and shortening the hours billed for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to handle most network issues without wasting time and expense by traveling to your site. In most of cases your IT problems can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security professionals to assist with the most challenging system problems.
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, create test programs and migration plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to run new management utilities, and deliver ongoing consulting and tech support via budget-friendly options including Help Desk Call Center support and online technical support.
Remote server management cards offer IT administrators full control over a server without the requirement for an on-site presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and troubleshooting SCOM environments and offer companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system architects can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent's Data Center engineers can show you how to find high availability data centers that meet the specific requirements of your business. Fault tolerant collocation sites are particularly appealing to small businesses because of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete array of engineering and maintenance services.
Progent is structured to deliver comprehensive online consulting for all technologies common to small company information systems and offers an array of vital, as-needed support services such as a part-time CIO to offer advanced IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for major initiatives like site relocations oroperating system upgrades, connectivity experts for building and maintaining high-performance and robust network infrastructure, certified security engineers to ensure information safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical applications.
Microsoft Dynamics GP allows you to expand and manage your company more efficiently by offering deep access to strategic information and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to extend the reach of your company, handle your financials, automate financial operations, unify processes throughout your company, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can help you configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Progent's certified Windows Server 2003 consultants offer computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and support offerings include network design, deployment, project management, in-person and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's pricing policy is to charge for online service and on-site visits by the minute. As a result, you owe exclusively for received support. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent imposes no startup charge and requires no monthly commitment for support services provided during regular working hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids large bills for fast fixes so you will not be forced to permit simple problems to fester.
Progent’s IT outsourcing packages offer affordable computer consulting for medium-size companies. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating a web-based business application, outsourcing your network engineering services can smooth out expenses and eliminate risks, allowing network support budgets to increase in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust network architecture for your vital Windows-powered business software including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Progent's network consultants can assist you to automate desktop PC software update deployment by delivering expertise with management platforms like Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Progent's pricing policy is to charge for online support and in-person visits by the minute. Consequently, you are charged exclusively for delivered services. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no service activation fee and asks no monthly commitment for services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Progent has more than a decade of background deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist your organization to design, configure, manage, and repair your System Center solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to upgrade to the latest edition of System Center from an earlier one or from another datacenter management platform to deliver the advantages of best-in-class provisioning, centralized management, security, plus datacenter and application performance monitoring.
Progent's Cisco certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers cost-effective online and on-premises support to help organizations to migrate any part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Altaro VM Backup software offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent can supply small businesses with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible IT products to enhance business operations so they match more closely with your corporate goals. Your business can create and implement a well thought out IT strategy without absorbing the cost of a full-time senior IT executive.
Microsoft Windows 8.1 is designed to power computers from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, such as touch screen support and iconic live tiles GUI, offer a broad range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist get your organization up to speed with Windows 8.1 and make sure you derive significant competitive value from the product's various new and enhanced technologies.
If your business operates a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a broad range of security topics such as security administration practices, security architecture and strategies, connection control systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISA and CISSP define the fundamental skills and worldwide standards of performance that information security professionals are required to master. These certification provide executive management the assurance that those who have achieved their CISM or CISSP certification have the experience and knowledge to offer world-class security support and engineering services.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing and service companies to simplify complicated supply chains and streamline key business processes to bring products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that can range from occasional guidance to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your particular company requirements. Progent’s Microsoft consultants provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for safe, corporate-wide information sharing plus interfacing with Customer Relationship Management applications.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging systems for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment offers protection, high uptime, easy access for remote and wireless users, time-saving management tools, and productive integration with telephony. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 or Exchange 2013 Server.
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to anticipate system troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, security and productivity.
Progent’s Wireless Site Survey makes it easy to plan and install a Wi-Fi WLAN adapted to your facilities, providing your business a WLAN that delivers the coverage, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.
Progent's Citrix-certified consultants can assist you to assess the potential strategic value of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and support and streamlining administrative tasks.
Progent’s private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progent’s private cloud to avoid large investments in the acquisition, maintenance, and management of network hardware and facilities while achieving world-class levels of network availability and physical security.
Progent's pricing model is to bill for remote service and on-site help per minute. Consequently, you owe just for delivered support. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for services provided during normal working hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for quick solutions so you won't be forced to permit simple problems to fester.
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that IT security managers are required to master. It gives executive management the confidence that consultants who have earned their CISM certification have the background and knowledge to provide effective security administration and consulting services.
Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, at the forefront of network service, executing a wide variety of IT tasks for a large mix of customers. Each Progent support professional shares a refined collection of individual best practices which are combined into company-wide leading practices standards that Progent instills in its support staff. This ensures that you get not just world-class IT help, but also a consultant with proven approaches for using computer knowledge to fix actual IT problems rapidly.
Progent can help you plan, configure, manage, and repair an efficient Wireless network architecture, select appropriate products, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete 802.11ac wireless network security plan that is well integrated with the security strategy for your entire corporate network.
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning HA system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Apple Mac experts can support the creative facets of Mac computing by providing help services and training in graphics, sound, and video. Progent's support professionals offer expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent can help you to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running across multiple sites with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned wireless professionals who can assist you to assess the value of Ubiquiti’s UniFi products for your environment and assist you to design, install, manage, and troubleshoot your UniFi solution.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete technical solutions for your IT network.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM environments and offer companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Progent provides nationwide online help and troubleshooting services for companies who run Solaris networks or whose information systems feature a mix of Solaris and Microsoft technology. Online network consulting offers maximum return for your IT budget by extending user productivity and limiting the hours billed for network analysis and repair. Advanced online access technology and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and expense by going to your site. In most of situations your network problems can be remediated by telephone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to help you with the most difficult network issues.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of online support services to assist your organization to design, develop, test, install, manage, and debug applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide on-demand help to clients who need a quick fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the needs of individuals or groups.
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that allows small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that includes on-premises and cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business advantages of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your network environment. Progent can provide full-service project management to help you plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, troubleshooting, and training.
Progent's SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete security solution and design security into your business operations.