Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless networks with resource sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's background in Windows and Apple consulting makes it possible to provide expert assistance to businesses that rely on these technologies to keep their strategic edge. Progent can also help your business to interface Apple's iPhones and iPads with your Windows environment.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your key communications technologies.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that spans from occasional guidance to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Progent's Citrix-certified consultants can assist your organization to evaluate the potential business value of the available editions of Essentials for Hyper-V, assist you to use Citrix administration tools in your Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and streamlining management tasks.
Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration consulting support.
Progent can assist you in any and all phases of your migration to Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers national online help and consulting services for companies that operate environments powered by versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides optimum leverage for your IT budget by extending client productivity and limiting the time charged for computer analysis and repair. Advanced remote access utilities and skilled service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In most of cases your IT problems can be remediated over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help with the most challenging system problems.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including lower capital expenditures, reductions in operational expense, improved management focus, enterprise-class security, enhanced availability, and regulatory compliance.
Progent can help small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features as well as a revamped architecture. These enhancements affect key areas including manageability, availability, compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, create an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is completed on schedule and within budget.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
If your company has a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a broad array of security topics including security management procedures, security architecture and models, connection control systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP define the basic skills and worldwide standards of performance that information security professionals are required to possess. These certification provide IT management the assurance that consultants who have earned their CISA or CISM certification have the experience and theory to deliver world-class security support and consulting help.
Progent's Sun Solaris platform support services provide small companies and developers assistance with managing and supporting Solaris environments that operate with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
24/7 Microsoft Outlook for Mac Online Support Services
Progent's network consultants can help you to automate desktop update and patch deployment by delivering support for administration tools like Microsoft System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Even if your company has a minimal network services group and a limited technology budget, your information network can still feature the same high availability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent network management software for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and servers up and running.
Progent can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Even if your business has a minimal network services staff and a limited technology budget, your information system can still have the same high reliability and performance that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the most recent network management software for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware operating.
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent offers a variety of budget-friendly consulting services including colocation migration, equipment deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization expertise, remote network monitoring, streamlined system administration, software development, disaster recovery/business continuity planning and testing, security evaluation, and the support of the Progent Test Lab.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your growing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s complete family of products aimed at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small and midsize businesses a range of affordable solutions for backing up and restoring business-critical workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT systems to achieve an advanced state of availability and disaster recovery readiness at a budget-friendly cost.
SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, managing, and accessing company data and database programs in environments ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in designing and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex problems.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of IT consultants based in the Tampa area, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also help your business to design and implement a migration to the Flexential facility with services like planning solution configuration, specifying hardware components, system configuration and testing, debugging, streamling remote network management, and educating your network staff.
Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology from SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
If your company is producing Linux-based applications in an environment that includes Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of managing your business network. By using automated server monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an economical solution for managing an IT system that features high availability, protection, and performance. Progent's Linux developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center support.
Progent's Microsoft certified consultants offers offsite and onsite support expertise to assist your company to administer, maintain, and repair computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, online access, mobile device management, Wi-Fi configuration, and remote network monitoring.
Progent’s certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.
Progent offers several essential kinds of Help Desk services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients easy access to a dependable support resource with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on giving the support Call Center a positive reputation as a solid contributor to business performance. Progent's goal is to resolve rather than merely report problems.
Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, deploy, administer, tune, and debug high-availability, extensible connectivity solutions suitable for shared public networks.