macOS and Mac OS X, Linux, Solaris Expertise
Consulting and Troubleshooting for Apple macOS, OS X and Apple iOS:
Outlook for Mac and Entourage Integration with Exchange Server
Additional Topics of Interest
Help and Support Computer Support Help Desk
Top Microsoft 24x7 Call Center Engineer
The Help Desk service model used by Progent's Technical Response Center gives small companies an effective option to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous engineering teams, optional 24x7 access to urgent assistance, escalation capability to top-level engineers for solving even the most complex problems, support consistency and reliability, prompt follow through enforced by veteran service administrators, a variety of convenient ways for requesting support jobs, plus excellent process visibility made possible by ticket updates and accessible via a web-based portal.
Android and Barracuda integration Technology Consulting Services
Android and Skype for Business integration Technology Consulting
Progent's seasoned group of IT consultants and application specialists have years of background providing online and on-premises assistance for businesses of any size who need to integrate Android phones into their IT systems so that users can communicate and collaborate from anywhere. Progent has the breadth of know-how to solve network issues that involve multiple manufacturers and that represent a combination of legacy and up-to-date technology. Progent provides affordable online consulting to assist you with any stage of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you finish major network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones efficiently.
Biggest On-site Support Microsoft 365 migration PowerShell
Exchange admin center Technology Consulting
Microsoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Firepower Services Remote Support
24/7 Cisco PIX to ASA upgrade Network Consulting
Progent's Cisco-Premier network consultants offer experienced PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent's network experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ASA 5540 Firewall Computer Consultant
Network Engineer Cisco Firewall and IPS
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Windows and Solaris Specialists
Solaris with Windows Consultant Services
If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to focus on your area of strategic expertise without the constant hassle of managing your business network. Through the use of smart network monitoring and by providing online and on-site assistance when your business needs it, Progent represents an economical way for maintaining an information system that provides high dependability, protection, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, network monitoring, and Help Desk Call Center support.
Extended Helpdesk Consultants
Shared Call Center Online Support Services
Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve complex issues.
Service Desk Sharing Remote Troubleshooting
Online Troubleshooting Co-managed Call Center
Progent offers several essential types of Contact Center support : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers instant access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a solid contributor to company performance. Progent's goal is to resolve and not simply report problems.
Altaro 365 Total Backup Network Consultant
Setup and Support Hornetsecurity Altaro M365 Teams Chat Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Microsoft Exchange Server 2016 Upgrade Planning Support
Remote Technical Support Exchange Server 2016 Upgrade Planning
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Upgrade SQL Server 2008
Setup and Support SQL Server
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can give your company a critical competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
An index of content::
Amazon Marketplace Web Service integration Integration Companies
Amazon MWS development Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Flexential Internet Data Center Specialists
Flexential Colocation Center Professionals
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a team of IT experts based in the Tampa area, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness experts. Progent can also assist your business to design and carry out a move to the Flexential data center with services like planning system architecture, recommending hardware, system configuration and validation, debugging, streamlining remote network management, and educating your IT staff.
CISA Certified Security Expert Microsoft Windows 8.1 Migration Online Technical Support
Windows 8.1 BitLocker Information Technology Outsourcing Firms
Windows 8.1 is designed to power computers from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, including touch screen support and iconic tile GUI, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Windows experts can help get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the operating system's various technical enhancements.
Protection Juniper Junos BGT
Juniper Junos os Technology Consulting
Progent's Juniper Networks-authorized network consultants can help your company to plan and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.
Microsoft Exchange Computer Consultant
Exchange 2007 Server Consultants
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
.NET macOS Programmer
DotNET Software Integration Companies
If you want to revamp your corporate web site, build internal webs for applications such as human resources or worker education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web tools.
Stealth Penetration Testing Consulting Services
24x7x365 Security Penetration Testing Computer Security Specialist
Stealth intrusion testing is a key component of any overall IT system security strategy. Progent's security experts can run extensive penetration checks without the awareness of your company's in-house IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event history monitoring are properly set up and actively observed.
IT Consultants Wireless Site Survey
Online Consulting Wi-Fi RF Coverage Maps
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi network optimized for your environment, providing you a wireless solution that delivers the coverage, speed, density, data protection, and roaming ability your business needs.
Microsoft and Apple Mac Desktop System Consulting
PC Desktop Upgrade
Progent can deliver a wide range of affordable consulting and support services to assist your business to install, integrate, troubleshoot, and administer desktop PCs and laptops powered by Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote help for single machines or laptops or help your business to plan and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also supply consultants and technicians to help your company to plan for and implement a company move or merger organized to cause minimal disruption of your productivity.
IT Outsourcing Article
Whitepaper Small Business IT Outsourcing
Progent's IT outsourcing packages provide affordable computer support for medium-size businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can smooth out costs and minimize risks, allowing IT support expenses to increase in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust network architecture for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Small Business Onsite Technical Support
Small Office Network Consulting Services
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your organization from dependence on an individual independent service provider while giving you affordable and dependable access to high-quality network expertise. By delivering IT consulting help when you require it, providing advanced knowledge for critical applications, delivering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small office network. Progent is the intelligent way for small businesses to build and support a robust and secure information network and to benefit from quick access to the experienced help typically available only to businesses who are able to afford a sizeable in-house IT group.
Windows Server 2022 Clusters Sets On-site Support
Windows Server 2022 Hybrid Integration Troubleshooting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Cisco PIX to ASA upgrade Support Outsourcing
Remote Firepower IT Consultants
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
On-site Support Aironet 1700 Access Point
Aironet 3800 Access Point Specialists
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and debugging support to assist you to plan, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless access points to work with your specific office layout, construction, and expected workloads.
Designer Microsoft Dynamics
Specialist Dynamics GP Integration Manager
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more effectively, turning uncooked information into valuable understanding of your company and customers.
Microsoft ISA Server Outsourcing
ISA 2004 Specialists
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company needs.
Network Security Consultant Midsize Business
Mid-sized Company Computer Network Providers
Progent offers IT support for mid-size companies who have 100 to 250 system users. The medium size business or office has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and support delivery models of large outside support firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information network whose advanced technology and sophistication are frequently comparable to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, dramatically lowers the IT maintenance costs of an SMB while offering the small organization with enterprise-level support from certified, world-class experts knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is looking for the quality of IT support appropriate by a mid-size organization without paying enterprise costs, call Progent.
CRISC Certified Risk and Information Systems Control Specialists
CRISC Certified Risk and Information Systems Control Auditor Consultant
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Small Business WAP371 Consultant Services
24x7 Small Business WAP500 AP Support and Help
Cisco's Small Business series of wireless access points are Linux-powered devices engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises configuration and debugging support to assist you to design, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
Citrix OpenCloud Access Onsite Technical Support
desktop and application virtualization Technology Professional
Citrix offers a comprehensive family of products that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix virtualization products and show you how to plan, validate, deploy, troubleshoot, and maintain Citrix solutions.
Setup Endpoint Management
Emergency Intune Mobile Device Management Computer Network Consultants
Progent's Microsoft-certified engineers can help your company to automate desktop software update deployment by delivering expertise with administration tools such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Linux RedHat Phone-based Specialists
Linux RedHat Phone-based Professionals
Progent provides nationwide urgent help and consulting services for businesses that run networks based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum return for your IT dollar by protecting user productivity and limiting the time charged for computer analysis and repair. Sophisticated online support technology and experienced technicians and consultants allow Progent to solve most network issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA premier security professionals to help you with the most challenging system problems.
Juniper SA4500 SSL VPN Security Consultant
Juniper SSL VPN Router Technology Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ISA 2004 Firewall Online Support Services
ISA 2004 Firewall IT Consultants
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your business needs.
Cisco Certified Microsoft Windows 10 Specialists
Remote Microsoft Windows 10 Migration IT Consultant
Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and migration support for Windows 10 available from Progent include ROI estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing consulting support.
Hybrid Microsoft 365 integration Consulting Services
Hybrid Microsoft 365 integration Integration
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This permits you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on time and on budget.
CCIE Certified Cisco Virtual Private Network Online Help
Cisco VPN Support and Help
Cisco's security and remote connectivity solutions for small to mid-size companies offer a full range of manageable protection hardware and software to let you safeguard your entire information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives.
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