UNIX, macOS and OS X, Linux, Sun Solaris Consulting
Integration and Troubleshooting for Apple macOS, OS X and Apple iOS:
Outlook for Mac and Entourage Integration with Exchange Server
Additional Topics of Interest
Questions about Computer Consultants Contractor
Positions FAQ about Network Consultants
For replies to frequent enquiries concerning being a consultant at Progent, go to Consulting at Progent Questions and Answers.
After Hours Windows Server 2012 R2 upgrade Professional
Windows Server 2012 R2 Data Deduplication Network Engineer
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and validate a DR/BC plan.
Microsoft ISA 2004 Server Remote Consulting
Microsoft ISA 2004 Server Network Consultants
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Windows, UNIX, Solaris Network Consulting
Windows and Solaris Onsite Technical Support
Progent's UNIX family support services provide small and mid-size businesses and software developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience offers you an easy one-stop source to show you how to create and manage a protected and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Best SQL Server 2014 Delayed Durability Computer Engineer
SQL Server 2014 Resource Governance Integration Services
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as planning, configuration, administration, remediation, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Windows Server 2019 Storage Spaces Direct Support and Help
Windows Server 2019 Windows Defender ATP Technical Support
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Best Barracuda Backup Cloud LiveBoot Consultant Services
Barracuda Backup Cloud LiveBoot Help and Support
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to plan, integrate, manage and repair a backup and disaster recovery system built on Barracuda technology.
VMware Live Migration Consult
Urgent VMware vSphere Services
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Configuration Manager 2012 Professional
Configuration Manager 2012 Support
Progent can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or help you to modify your current SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to build an infrastructure that extracts the most value from SCCM by providing expertise with related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Solaris with Windows Consult
Windows and UNIX Consultants
If your company runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a broad range of security topics including security administration procedures, security design and strategies, connection control systems and techniques, applications development security, business processes security, physical security, communications, network and web security, and business continuity preparedness. CISA and CISSP define the basic skills and international standards of performance that network security professionals are expected to possess. These certification provide executive management the assurance that those who have earned their CISA or CISM qualification have the background and theory to deliver world-class security support and engineering help.
Open Now SQL Server 2019 Always On Availability Groups Network Consultants
Remote Technical Support SQL Server 2019 Always Encrypted
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and onsite consulting, software development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless information management system.
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Meraki and Nexus Switch Configuration
Meraki MS Switch Remote Troubleshooting
Cisco's Meraki MS family of access and distribution switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote expertise to help you to design and implement an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to maintain compliance, create and test a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking solution.
Windows Server 2008 Security Computer Consultant
Professionals Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve output of local, remote, and mobile users. Progent's Microsoft-certified experts can deliver affordable remote engineering, technical support, and training services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Cisco Content Services Switch - Cisco CSS Support and Help
Cisco DistributedDirector IT Consultants
Progent offers high availability load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Urgent Exchange Server 2007 IT Consultants
Information Technology Consulting Microsoft Exchange
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
SQL Server 2008 Remote Support Services
MS SQL Server 2008 Computer Consulting
Microsoft SQL Server 2008 offers powerful, standardized tools to IT professionals and information workers, reducing the difficulty of creating, integrating, managing, and using enterprise data and analytical applications on platforms ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
ProSight Email Guard Content Filtering Service Consultant Services
ProSight Email Guard Content Filtering Service Professionals
Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Solaris-Windows Upgrade Consulting
Solaris Upgrade Consultant
Progent can help you to design and execute an efficient migration from a Solaris-powered information system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your information and reduce business disruption by developing an efficient transition plan that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, transition planning and testing, Microsoft Exchange migration services, data and application software migration, and processor and media transition and consolidation.
Specialists CRISC Certified Risk and Information Systems Control
Services CRISC Certified Risk and Information Systems Control Architect
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
Consulting Offsite Automated Backup Services
24-Hour Professionals Offsite Managed Backup and Recovery Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical data.
Small Business 500 Access Point Technical Support
Immediate Onsite Technical Support Small Business 300 Access Point
Progent's Cisco-certified wireless technology consultants can help you to configure, manage, and troubleshoot Cisco Small Business Wireless APs.
Consult Nagios for Linux
Consulting Services MRTG for Linux
Nagios and MRTG are useful, license-free monitoring utilities that operate with Linux and can be used to analyze UNIX environments, Windows networks, or multi-platform situations in which the Linux OS and Microsoft Windows coexist. Nagios allows system managers to monitor network services including SMTP, HTTP, FTP, and NNTP. MRTG lets you graph the traffic in and out of SNMP network devices such as processors, routers, and switches. Progent's system monitoring consultants can show you how to use both these tools to streamline and troubleshoot your system.
Online Technical Support SCVMM 2012 Virtual Switch
24/7 Remote Support Services System Center 2012 R2 Virtual Machine Manager
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to move from an earlier edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 environment to make sure you get maximum return on investment.
Offsite Employees Cybersecurity Remote Support
Offsite Workers Security Technical Support
Progent can assist small and mid-size companies to implement cybersecurity protection solutions and deliver mitigation expertise required for telecommuters.
Symantec VelociRaptor Compliance Auditor
Symantec Firewall Network Consulting
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or help you migrate to more recent firewall/VPN technology. Progent can also enable you to design and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, managed security and virus protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing network help, administration, education, and security consulting.
Shared Support Desk Remote Technical Support
Supplemental Help Desk Computer Consultant
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the leading shared PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
On-site Support WiFi Security
Smartphone Information Technology Consulting
Progent’s Wireless Consulting Services provide a fast, affordable option for companies of all sizes to deploy, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
24x7 Cisco VPN Outsourcing
Remote Access Consulting
Cisco's security and remote access solutions for small to medium sized businesses offer a full array of manageable protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your business goals.
CISSP Certified Network Security Architect Consulting Services
CISSP Certified Security Architect Specialist
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can help implement cost-effective security solutions that protect a small office from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users accessing network resources distributed over multiple physical datacenters and public and private clouds.
SCCM Small Office Computer Consulting
Microsoft Configuration Manager Small Office Server Support
Progent's network engineers can help your company to automate desktop PC change and update deployment by delivering expertise with management solutions that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
Emergency Fault Tolerant Data Center Online Support Services
Network Load Balance Computer Consultant
Progent’s fault tolerant network consultants offer non-stop computing consulting, disaster recovery services, system load balancing, 24x7 interoffice access, 24x7 Internet connection design, 24x7 data center consulting, and other high-availability operations consulting to show your organization integrate a non-stop environment for strategic applications. Progent possesses the knowledge and experience to develop affordable, 24x7 systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet interface and intelligent network load balancing.
Top Ranked Cisco CUBE and ASR Routers IT Services
SIP Trunk Migration Support and Integration
Progent's Cisco-certified SIP integration experts can assist you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or on-premises expertise to assist businesses to migrate efficiently to a productive communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Design Firms Microsoft Azure cloud integration
Microsoft Azure integration Consulting Services
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.
desktop and application virtualization Specialists
Support Citrix XenDesktop virtual desktops
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business value of your IT network; integrate XenDesktop software with your servers, user devices, and printers; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced remote technical support. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Consulting Hourly Cost Online Troubleshooting
After Hours Consultant Hourly Rate Server Troubleshoot Expert
Progent's pricing model is to charge for remote support and in-person visits by the minute. As a result, you pay only for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no startup fee and asks no retainer for support services delivered during normal working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for fast repairs so you won't be forced to allow minor problems to fester.
Fault-tolerant system Support and Integration
Cisco and Microsoft Certified Fault-tolerant system Online Consulting
Progent’s fault tolerant network consultants provide reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice access, non-stop Internet connection design, non-stop data center consulting, and other non-stop operations consulting to show your small business create a 24x7 environment for strategic applications. Progent has the experience to develop economical, non-stop networks by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can help you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.
IT Outsourcing Small Office
Small Business Specialists
Progent provide businesses of any size enterprise-class network online or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security consulting for companies ranging from the small office to the global enterprise.
ProSight Small Business Private Clouds Consultant
ProSight VM Hosting Consult
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are based on proven virtualization architectures that enable small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
CCIE Certified Cisco Virtual Private Network Online Troubleshooting
CCIE Certified Remote Access Information Technology Consulting
Cisco's network security and remote access products for small businesses offer a full range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your business goals.
SCCM Site Hierarchy Consulting Services
SCCM Cloud Management Gateway IT Consultant
Configuration Manager automates application and device provisioning and updating, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a common point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
WSUS Engineers
Services Microsoft SUS
Microsoft Windows SUS enables IT administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Remote Troubleshooting Service Reports
Tracking Service Costs IT Consultant
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who provide scant documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by each staff member to every client. The discipline of detailing and organizing service activity results in more efficient support and avoids a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.
JAVA Contract Programming Firm
Microsoft Development Firm VBA
If you want to revamp your corporate web site, build internal websites for purposes such as HR or employee training, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications infrastructure, including remote and wireless access, to run your web tools.
24x7 HelpDesk Online Help
MCSE Expert Certified Help Desk Software Selection and Deployment On-site Support
The Helpdesk service delivery structure adopted by Progent's Technical Response Center offers small organizations an affordable option to reliance on independent service individuals by offering broad expertise accessible to numerous support teams, optional 24x7 access to urgent assistance, escalation capability to world-class experts for solving even the most intractable problems, service consistency and reliability, prompt follow through enforced by veteran service administrators, a variety of easy-to-use techniques for requesting service tasks, plus a high level of process transparency made possible by trouble ticket updates and available through a web portal.
Apple Mac and Windows coexistence Integration Services
Online Support Mac and Windows
Progent's service experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows products. Progent's background in Windows and Apple service makes it possible to offer expert support to businesses that rely on these technologies to maintain their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Remote Support Services ISA 2004 Standard Edition Server
ISA 2004 Server Specialist
Progent's certified ISA Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft SQL Server Technical Support
SQL Server Technology Consulting
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can provide your company a significant competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Windows Server 2008 Failover Clustering On-site Support
After Hours Microsoft Windows 2008 Cluster Server Online Help
The clustering feature set built into the high-end editions of Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and maintenance of clusters that offer greater levels of system availability, security, performance, and versatility. New or improved capabilities include automated cluster verification, easier setup and deployment, unified cluster management, redesigned cluster architecture for increased availability, hardened security and quorum models, minimization of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, plan and execute a deployment, educate your network support staff to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
SCOM 2012 Migration Professionals
Award Winning SCOM 2012 Cloud Monitoring Integration
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Microsoft Lync Server 2013 Consulting
Engineer Lync Server 2013 Front End Pool
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a wide assortment of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and system architects can help your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your IT team and end users. Progent offers expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Professional ProSight Private Cloud Services
After Hours ProSight Private Cloud Services Professional
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the maximum level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built upon mature virtualization architectures that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Windows Server Essentials Hyper-V Specialist
Consultancy Windows Server Essentials and Exchange
Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small businesses to make the move from the older stand-alone in-house datacenter to the new hybrid networking paradigm that combines local and cloud-based resources. Progent's consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential productivity and cost benefits of moving to Essentials and adopting a hybrid on-premises/cloud design for your network ecosystem. Progent can provide comprehensive project management support so you can design and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting, technical support, and customized training.
Internal Security Inventory Engineers
Services Network Security Scan
Progent offers small organizations a pair of low-cost network security evaluation scanning packages that provide, for a set price, remotely administered scans of your security profile which are evaluated by certified security specialists who assess the data collected by the scan, present unbiased summaries of your existing network security, and make recommendations for remediation. Progent offers two complementary network security evaluation scanning packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-quality evaluations of your IT network's vulnerability to attack.
Microsoft Dynamics GP ERP Online Support
Dynamics GP 10.0 Support
Progent can help you plan and execute a smooth move to Microsoft Dynamics GP so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that work seamlessly with Dynamics GP.
Microsoft Exchange 2016 Small Business Outsourcing IT
Microsoft Exchange 2019 Network Installations
Progent's Microsoft-certified professionals have more than a decade of experience providing messaging support for companies ranging from small offices to global enterprises. Progent provides economical consulting for all versions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate remote and mobile email access. Progent’s Exchange consulting services can help you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers integration help for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to configure Outlook Web App for all major browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
ransomware preparedness checkup Services
Consulting Services NotPetya ransomware protection and recovery
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is intended to help assess your organization's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup environment that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Technology Consulting Services Configuration Manager 2007
Configuration Manager 2007 Computer Engineer
Progent's Microsoft-certified consultants can assist you to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance compliance, and boost productivity by ensuring that critical applications stay current, tracking product licenses, and reporting resource usage patterns to help you make informed buying choices. Once you are set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
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