Progent's Cisco CCIE-certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also help you with iPhone support and iPad management, or migrating to iCloud. For business networks based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, safe, fast and aligned with your company's business goals.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent can focus on delivering high-value skills where Progent has few competitors. Small businesses who utilize trusted freelance service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and productive.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix critical problems uncovered by SCOM 2012.
Progent can help your organization to deploy Cisco's networking technology to build a robust foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including resource utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or enhance .NET apps quickly and affordably.
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's certified Cisco IT security consultants offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security gaps.
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, allows safe self service, and offers a common point of control for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Microsoft-certified Intune consultants can help your organization to understand the business value of adopting Microsoft Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to configure security and compliance policies, set up test systems to evaluate the benefits of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Intune solution.
Progent's certified IT experts can provide Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive information management system.
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security plan, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises services to assist you to design, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless APs, optimizing wireless performance by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably following best practices.
Progent's Citrix-accredited engineers can assist you to evaluate the business advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your current Citrix technology deployment and show you how to optimize consolidation, performance, security and compliance, availability, and disaster recovery.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
If your business network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a unified network that allows all your OS platforms to coexist for easy management, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk support.
24x7 Technical Support Services Mac and Outlook Web App
Progent's Microsoft consultants can provide in-depth expertise in deploying, using and troubleshooting any edition of Project, Project Server, and Project Online and can provide a broad range of affordable online consulting services based on industry best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Services offered by Progent include system design, software configuration and migration, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and customized online training.
SQL Server 2014 includes major improvements in key areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include planning, deployment, administration, remediation, and application development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent workflow for recovering services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and manage a DR system based on VMware SRM.
Microsoft Windows Server Update Services allows IT managers to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can fully and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft SUS GPO is linked to an Active Directory container that makes sense for your network environment.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to plan, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to carry out your upgrade to Microsoft Exchange 2010, produce comprehensive documentation of your upgraded messaging environment, educate your IT team and users to get them ramped up rapidly on Exchange 2010, and provide continuing administrative consulting and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information.
Progent applies no initialization charge and requires no monthly commitment for services provided during regular business hours. Progent's small granularity does away with large invoices for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
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Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of economical online support services to assist your organization to maintain your legacy Microsoft Office Word solution or assist you to migrate to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various releases of Office Word, integrating Word with other Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training classes tailored for your special requirements.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management solution.
Progent can help small and medium-size companies to implement endpoint device security defense solutions and deliver cleanup expertise needed to support teleworkers.
Progent's Cisco CCIE-certified network infrastructure consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent's Cisco CCIE-certified networking consultants have extensive background assisting ISPs to architect, implement, manage, tune, and debug high-availability, extensible network solutions suitable for public networks.
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to reduce hardware costs and management hassle. You can use Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to help your small businesses to assess the benefits of Exchange Online, plan a solution that makes sense for your business needs and IT budget, implement an efficient move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Progent's Cisco CCIE network experts can help your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or update .NET applications quickly and at low cost.
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can create efficient security solutions that protect a small office from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile users sharing IT resources distributed across multiple physical datacenters and various clouds.
Progent's pricing policy is to charge for phone service and on-site help per minute. Consequently, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no initialization fee and requires no retainer for support services provided during regular working hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for fast solutions so you will not be tempted to permit minor problems to fester.
Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help companies of all sizes to install, manage, and support networks that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help create testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices.
Progent provides national remote technical support and troubleshooting services for businesses who operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Mac users a variety of IT services including desktop support, migration to the latest edition of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online IT help offers maximum return for your IT dollar by protecting user productivity and limiting the time charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to handle most network problems without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the most challenging system issues.
Microsoft 365, previously called Office 365, is Microsoft's expanding family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are available in a variety of subscription plans intended for markets ranging from individuals and households to global enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to understand the many subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine local and cloud resources.
For smaller businesses, network security and compliance can be too complex to stay ahead of but too risky to overlook. The world's biggest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems as though there's no place to run. Progent has made it affordable for small and midsize organizations to carry out vital security tasks successfully by providing the advantage of billed time to the closest minute with no minimum billing for online help. This means you have access to a world-class computer expert to deliver precisely the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as cloud integration, mobile device management, telecommuter access, security and compliance, streamlined deployment, and Help Desk support.
Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the forefront of IT support, executing a wide range of technical tasks for a large mix of clients. Every Progent consultant shares a proven collection of individual best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This ensures that you get not just expert IT help, but also a consultant with proven methods for applying technical knowledge to fix real-world network problems efficiently.