Progent's webinars provide small businesses the affordability, convenience, and flexibility of online learning plus the proven training methods of experienced teachers who use the latest collaboration software to emulate live, participatory classrooms. Progent can provide webinar education for popular desktop applications including elements of Microsoft Office suite such as Office Excel, Word, Access, and Outlook: MS Dynamics accounting and reporting software including Microsoft Dynamics GP; plus other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps quickly and affordably.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, streamlined operations, increased network availability, and easier manageability. Common usage scenarios for virtual machines include hardware consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and affordable isolation of program development or pilot testing systems from on-line systems.
Progent can assist your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that combine on-premises resources as well as one or more public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
E-Mail Guard is Progent's affordable antispam and virus protection managed service that gives small companies enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT systems. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-based anti-spam and anti-virus services that defuse email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server vendor, hardware technology, or geographic location.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide comprehensive project management support so you can plan and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or small support firms who provide minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports transmitted by each staff member to every client. The discipline of documenting and archiving support activity allows more effective support and avoids a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent can provide the temporary assistance of a veteran Chief Information Officer to provide strategic direction to assist you select and support IT solutions appropriate for your current needs and that can serve as a firm basis for your growth. Progent's temporary CIO services provide financial leverage to companies who want to maximize the impact of their IT investment but who are unable or hesitant to add one more executive-level position to their head count. Because Progent is vendor-agnostic, with a large team of consultants certified to support all major operating systems and connectivity technologies plus a wide selection and business software, Progent is in a unique position to provide objective advice along with expert technical help for creating information systems that match the special needs of your organization.
Progent can help you with any stage of Microsoft Azure integration such as needs analysis, readiness evaluation, solution architecture, pilot testing, deployment, automated administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based services.
Progent can deliver a wide array of economical remote and onsite consulting services to assist you to deploy, manage, and troubleshoot desktops and mobile devices based on Windows, macOS/OS X, Apple iOS, Android, or Linux.
For advanced project management support, Progent offers access to senior information technology professionals with years of background in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise customers adhere to leading practices to make sure development or deployment projects are successfully completed on time and within budget.
Progent is convinced that a carefully designed and executed information system can be a vital piece for enabling a firm's success, and we apply this philosophy in our own network environment. We have created a non-stop virtual office infrastructure that enables Progent's staff engineers and certified contractors to deliver rapid and effective support, collaborate easily on challenging jobs, and experience career and personal maturity from being part of an exciting company ethos of self motivation and freedom.
Progent's fault tolerant system experts offer reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, non-stop Internet architecture design, 24x7 data center services, and other 24x7 operations support to show your organization configure a 24x7 network for strategic applications. Progent possesses the knowledge and experience to develop economical, non-stop systems by deploying the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you build a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Progent's National Support Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and online direct network connection to troubleshoot and repair network problems quickly and economically. The scope of IT expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to competent experts as required.
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft ISA Server experts can show you how to plan, cost-justify, pilot, install, configure and support the any edition of ISA Server on your information system.
Progent's certified consultants offers offsite and onsite support services to assist you to manage, support, and troubleshoot computers based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online connectivity, mobile device management, wireless network design, and 24x7 network monitoring and alerts.
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn problems, or full project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
For custom application creation, Progent can provide software design consultants to produce business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's Linux support experts offer small and mid-size businesses and developers support for administering and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of expertise provides you with an easy single consulting firm to show you how to build and manage a protected and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better support for your information system.
Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you understand your business more thoroughly, turning raw data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that integrate transparently with Dynamics GP.
Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or on-premises integration and debugging services to assist you to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your unique office layout, construction, and anticipated workloads.
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Dynamics GP provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you can purchase only the capability you currently require, with the ability to add users and increase functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can help you deploy, configure and manage the latest version of Microsoft Dynamics GP or upgrade smoothly from an older version.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve complex issues.
Microsoft Office for Mac allows Mac users to run the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support networks that mix Mac with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows systems.
Progent can provide affordable online assistance to assist your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your information network.
Our Experts Group provides support in key fields such as Macintosh integration and applications; Consulting for Linux-based, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; CIO, business analyst, and project logistics outsourcing; Custom applications development and deployment; Web, eCommerce, Electronic Data Interchange, and client information portal design and integration; Database management and efficiency help; Business information consulting; and Telecommunications architecture consulting.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent can provide the support of a certified consultant with expertise deploying technology from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, expand, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure engineers able to help businesses of any size to build and maintain a network that provides the performance, dependability, security, and expandability you need to support your video conferencing/telepresence environment.
Progent's Microsoft-certified Windows Server 2000 consultants offer network support and information technology consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and troubleshooting services include system planning, installation, project management, local and remote support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Progent can provide the support of Microsoft-certified consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified security consultants to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Microsoft Dynamics GP/Great Plains can help you expand and control your company better by delivering easy availability of strategic information and a fast ROI. Microsoft Dynamics GP confers important business benefits such as its ability to extend the reach of your company, manage your accounting, automate financial operations, unify processes across your business, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and maintain a reliable, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.
Progent's Microsoft-certified failover clustering consultants can assist businesses to evaluate the advantages of utilizing Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and help you to centralize the administration of failover clusters.
SQL Server 2016 introduces significant improvements in performance, capacity, security, availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Exchange 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact key areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to deploy, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent can provide cost-effective online support for all editions of Office Access including Access desktop and Access Web App and can provide expert assistance for application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom online training for Access programming and database administration.
Progent practices information transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent faces little competition. Small businesses who work with trusted independent consultants or who maintain in-house IT staffs benefit when Progent transfers information about new technology and tested processes to make their IT environments more reliable, secure, and productive.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's professionals provide expertise in a variety of technologies related to mobile connectivity such as network architecture, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your business time and expense by applying their wireless experience to show you how to select and integrate wireless access solutions that fit the needs of your business. Progent can also tune your IT architecture so that wireless PDAs work more reliably.
Progent offers nationwide urgent help and consulting services for companies who run networks powered by variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Remote technical support provides optimum return for your information technology dollar by protecting client productivity and shortening the hours billed for computer analysis and repair. Advanced remote support tools and experienced technicians and engineers allow Progent to solve most IT issues without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP premier security professionals to help you with the most challenging network problems.
Progent's Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP line, offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the ability to expand clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP Software consulting engineers can show you how to deploy, customize and administer Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.
ProSight Reporting is a growing suite of in-depth reporting utilities designed to work with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they work tightly with your information network, allowing your business to improve the productivity of your off-site workforce.
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi solution optimized for your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your servers, peripherals {like scanners, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.