macOS and OS X, Linux, Solaris Consulting
Consulting and Troubleshooting for macOS, OS X and Apple iOS:
Outlook:Mac and Entourage:Mac Integration with Exchange
Additional Topics of Interest
Dharma ransomware recovery Consulting Services
Specialists Maze ransomware recovery
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Top Cisco RADIUS Security Outsourcing
Cisco Virtual Private Network Online Help
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your growing business needs. Progent's Cisco-Premier network consultants support Cisco's complete line of products aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Computer Consulting SharePoint 2019 Hybrid Architecture
SharePoint Server 2019 Online Support
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises consulting expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a seamless information management solution.
ISA 2006 Firewall Technology Professional
24-7 Microsoft ISA Server 2006 Integration Support
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you plan, rationalize, test, install, customize and support the Standard or Enterprise version of ISA Server on your information system.
Hornetsecurity Altaro VM Backup Replication Remote Technical Support
Biggest Altaro VM Backup Cloud Management Computer Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to help you to design, install, optimize and debug a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
wi-fi controller Online Troubleshooting
Technical Support Flex Series Wireless Controller
Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, improving Wi-Fi availability with rapid failover, and hardening data security by identifying threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
IT Consulting Firms Microsoft Exchange 2019 Server
Microsoft Exchange Server 2003 Network Integration
Progent's Microsoft-certified consultants average more than a decade of background providing messaging solutions for customers ranging from small businesses to global enterprises. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent's Exchange support services can help you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2019 Server. Progent provides integration help for Windows 10 and Windows 11 clients running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
SCSM 2016 IT Consultants
Microsoft System Center 2016 Security and Compliance Online Support Services
Progent has over 20 years of background configuring, maintaining and troubleshooting the key components included with System Center and can assist you to plan, install, maintain, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help you to upgrade to the current version of System Center from an older one or from another datacenter management platform to provide the advantages of enterprise-class provisioning, automation, security, plus datacenter and application performance monitoring.
Exchange Server 2010 Upgrade Consult
Consulting Services Exchange 2007 to Exchange 2010 Upgrade
Progent's Microsoft-certified consulting engineers can help you to determine the value of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your productivity, cutting the expense of hardware and support, streamlining administration, and consolidating your key communications technologies.
Call Center Sharing Economics On-site Support
Shared Call Center Economics Consultants
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to reduce costs and improve productivity.
Computer Help South Carolina
Server Troubleshoot Expert Remote Support
Progent's Technical Response Center offers national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals offer phone support and online secure computer access to troubleshoot and repair network problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified experts as required.
Network Consultants Microsoft LCS Server Instant Messaging
Microsoft LCS Server Services
MS Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package featuring advanced protection, seamless compatibility with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased individual productivity, and stronger IP protection with this simple-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire organization.
Lync Server 2013 PSTN Gateway Consultant Services
Lync Server 2013 conference bridges Consulting Services
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of desktop and mobile clients. Progent's certified Lync 2013 consultants and network integrators can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
CIO Computer Consulting
CIO Online Troubleshooting
Progent offers the part-time or temporary assistance of a veteran Chief Information Officer who can provide strategic direction to assist you select and support IT solutions to match your present needs and that can be a firm foundation for your growth. Progent's part-time or temporary CIO consulting services offer financial leverage to organizations trying to optimize the benefits from their IT expenditures but who are unable or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a wide range and business software, Progent is in a unique position to offer unbiased recommendations as well as expert technical support for developing information solutions that match the particular requirements of your organization.
An index of content::
eCommerce Programming Firm
Web Programmer
For custom program creation, Progent can supply software design consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
ProSight Email Encryption Services
Immediate Email Virus Signature Consulting
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Automatic Network Diagrams Consultant Services
ProSight Remote Network Infrastructure Troubleshooting Online Consulting
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance bottlenecks.
Security Consultancies Juniper SSG140 Router
Security Companies Juniper SSG Series Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight Email Data Loss Protection Consult
ProSight Email Guard Content Filtering Service Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Extended Call Center Support Services
Onsite Technical Support Virtual Call Desk
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Connectix Virtual Server Support and Setup
Consulting Services MS Microsoft Virtual Server
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and powered by technology first produced by Connectix, provides the power necessary to carry out server consolidation, application upgrade, and server isolation projects through virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in application programming and testing, migration from outdated mission-critical software, and server consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
Internal Network Security Inventory Professionals
Immediate External Security Scan Consulting
Progent offers two ultra-affordable service bundles intended to enable small companies to get a professional security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your network from beyond your company firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from a secure machine inside your firewall to assess vulnerabilities to internal threats. Both security inventory services are set up and run from a protected external location.
System Center MOM Specialists
Remote Monitoring and Reporting Onsite Technical Support
Medium-size businesses can derive all the advantages of Microsoft System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier Certified IT support professionals. With Progent's affordably priced IT service programs, medium-size businesses can select a simple co-sourcing package built around System Center Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide medium-size business information systems enterprise-class reliability, security and productivity.
Upgrading Microsoft Exchange Upgrade
Microsoft Exchange 2016 Support Group
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Network Consultant SCDPM 2012 Backup and Recovery
SCDPM 2012 and SharePoint IT Consulting
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of any size to design, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Offsite Workers Cloud Integration Support and Integration
Remote Workforce Cloud Integration Professional
Progent can help small and medium-size organizations to provide their remote workforce with efficient integration with cloud applications and services.
Remote Technical Support Hornetsecurity Altaro M365 Teams Chat Backup
Hornetsecurity Altaro 365 Total Teams Chat Backup Information Technology Consulting
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Private Cloud Virtual Datacenter Hosting Services
ProSight Virtual Hosting Consultants
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing solution that improves network availability and protection, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical business application servers hosted in a secure and fault tolerant data center on a high-performance, non-stop virtual server set up and maintained by Progent's computer support experts.
Linux RedHat Remote Specialist
Linux RedHat Remote Consultants
Progent offers nationwide urgent help and troubleshooting services for companies who run networks powered by versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides maximum return for your IT dollar by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated online support tools and experienced technicians and engineers allow Progent to solve most network issues without squandering time and expense by going to your location. In most of situations your IT issues can be dealt with over the phone or through a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the most challenging system issues.
24-Hour Windows Server 2008 R2 Engineer
24x7 Windows Server 2008 Security Support Services
Windows Server 2008 is a major advance in making IT systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can assist your company get the most from the improvements built into Microsoft Windows Server 2008 by delivering consulting, technical support, education, temporary staffing, network monitoring, and security services.
Cloud Backup Security and Compliance Remote Support
Top Rated ProSight ECHO Data Backup and Restore Services Services
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information.
application Testing Lab Consulting Services
NLB Test Lab Consultant
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack sufficient internal resources to assemble proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical network projects on schedule.
Microsoft Certified Expert Windows Server 2022 Storage bus cache Remote Support Services
Award Winning Windows Server 2022 DNS-over-HTTPS Consultant
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Hosting for Virtual Servers Consultant Services
Private Cloud Hosting Professionals
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. You can take advantage of Progent's private cloud hosting service to eliminate major investments in the purchase, upkeep, and operation of computer hardware and data center facilities while benefiting world-class levels of system availability and physical security.
Symantec VPN Information systems Security Outsourcing
Security Auditor Symantec Firewall
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall technology. Progent can also enable you to create and execute a complete security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your single resource for on-going network support, administration, education, and security expertise.
Microsoft Dynamics GP System Migration Services
Professional Dynamics GP System Update Planning
Progent has supported Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered integration, customization, education, and debugging since the product's debut. Progent can provide in-depth support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to design, test, and carry out a cost-effective migration from a an outdated version of GP to the current version of Dynamics GP.
After Hours ProSight IT documentation management Consult
password management Consultancy
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Amazon SQS Design Firms
Amazon EC2 security Developer Firms
Progent offers affordable online support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Conti ransomware recovery Consult
Locky ransomware recovery Consultant
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
ransomware removal and data restore Specialist
Snatch ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
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