Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Appleton, Wisconsin businesses the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for organizations of all sizes, successful integration and support of BlackBerry technology has grown more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations often resort to external consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the need for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven online support model, gives small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services


Integration Expertise for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also streamlines a broad selection of key management tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant infrastructure based on VMware
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and report on the overall health of your BlackBerry system

Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to deliver prompt technical help to businesses in the Appleton area or throughout Wisconsin. Progent's seasoned online technical support experts have helped businesses solve computer issues and cut support costs in every state in the United States and established a substantial base of satisfied customers. (See Progent's client testimonials.)

Progent offers remote assistance for a wide array of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, system architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to decide which management approach and equipment match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    With Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize all the advantages of adding intelligent services to their networks. Cisco's switch product line makes it possible to deploy capabilities to make your IT network highly available to handle time-critical needs, expandable to facilitate growth, secure enough to protect restricted data, and capable of prioritizing and controlling traffic flows to optimize network performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Catalyst switches appropriate for your business. Also, Progent's CISSP certified security specialists can show you how to develop a comprehensive security plan and set up Catalyst switches so they help support your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    Microsoft 365, formerly called Office 365, is Microsoft's expanding family of productivity applications and cloud services available on a subscription basis. Microsoft 365 applications and cloud-based services are available in an array of subscription plans intended for customers ranging from individuals and home offices to enterprises. Progent offers quick and easy remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to evaluate the many subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid solutions that transparently combine on-premises and cloud products and services.

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    Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered web gateway that acts as a one-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting features, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and improve availability. Progent's Microsoft engineers can help you to plan and execute pilot and production implementations; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

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