Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business data. Progent can provide Appleton, Wisconsin companies the services of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently turn to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can monitor and support BlackBerry devices across your business, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted during transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide variety of crucial management jobs ranging from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry smartphone software remotely
- Control user configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also assist you to use BES Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and support BES Server's high-availability infrastructure using virtualization
- Install BlackBerry devices remotely
- Establish specialized management roles
- Automatically track and analyze the overall health of your solution
Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For businesses in Appleton, Wisconsin who require fast and economical access to a qualified RIM BlackBerry consultant, Progent delivers effective remote help from a seasoned network support team who have delivered IT solutions to organizations in every state in the United States. (See Progent's client testimonials.)
Remote consulting services eliminates travel expense and enables specialists to fix technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and offer expert help in areas such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, system design, installation strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can assist you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.