Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent offers Appleton, Wisconsin companies support from BlackBerry-premier experts who can assist companies to manage existing BlackBerry environments or transition efficiently to a current smartphone platform.
As the complexity of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for organizations of all sizes, successful integration and support of BlackBerry technology has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support model, provides small businesses a budget-friendly alternative for integrating BlackBerry technology productively into their IT system.
Progent's engineers can help your business with SQL Server 2019 integration support, SQL Server 2016 management support, and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
City | Address | Phone | Link |
Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry devices, offering a centralized platform for handling key jobs such as device installation, upgrades, and deactivation and also offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.
BES Server features a variety of data protection options starting with automatic encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting levels of security to match the special requirements of your environment. Progent's BlackBerry authorized consultants can help your company to select powerful security functions and enable them wirelessly. Examples of these wirelessly selectable security settings include:
BES Server also provides versatility in determining how to keep BlackBerry users from installing or running unsecure or unauthorized programs. Progent can assist you to select protective processes like:
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help you to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web access, mobile connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in delivering nationwide remote support for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs low and, by handling problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which management approach and equipment meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, server hardware and storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about technical expertise for BlackBerry wireless technology, call