Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for achieving location-independent access to email, calendars, web applications, and other vital business information. Progent offers Appleton, Wisconsin companies the services of BlackBerry-certified experts who can help companies to maintain existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small company IT technology has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the standard for companies of all sizes, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies an affordable solution for integrating BlackBerry technology productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services

BlackBerry BES Server Consulting and Technical Support
The BlackBerry BES Server offers businesses a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a calendars, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-enabled software via Microsoft Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can show you how to design, implement, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Professional RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt technical help to companies in the Appleton area or anywhere in Wisconsin. Progent's experienced remote technical support experts have helped IT organizations resolve computer problems and cut IT service expenses in every state in the country and built a substantial base of satisfied customers. (See Progent's client testimonials.)

Progent offers remote consulting support for a wide selection of issues related to BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security configurations.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements analysis, system design, installation strategy and execution, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration model and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry consultant can help your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
To contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

An index of content::

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  • Cisco Planning installation and Administration Cisco CCIE Online Technology Providers
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  • Consultants Microsoft Small Business Server Microsoft Windows Small Business Server 2008 Services
  • Consulting Firm Cisco Certified Security Professional (CCSP) Microsoft Certified Solution Developer (MCSD) System Support
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  • Duo Two-factor Authentication Technical Support Zero Trust Cybersecurity Technical Consultant
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