Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business information. Progent can provide Appleton, Wisconsin companies the expertise of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or migrate efficiently to a current mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and support of RIM BlackBerry solutions has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their information system.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and control BlackBerry devices across your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted during wireless transit to provide maximum security. BlackBerry BES Server also simplifies a broad selection of vital management jobs that span from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry device software remotely
- Control user settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry BES Server to perform important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BES Server's fault-tolerant infrastructure based on virtualization
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Monitor and analyze the health of your solution
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also help you to resolve a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in providing nationwide online technical assistance for small business IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs low and, by resolving issues quickly, improves the productivity of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs assessment, system design, deployment planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about options for software editions, processors and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To ask Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.