Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Appleton, Wisconsin companies the services of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information network.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
Integration Expertise for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Exchange, Lotus, or Novell GroupWise users to transmit and receive messages that are encrypted during transit to provide optimum security. BES Server also simplifies a wide selection of vital management tasks ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry BES Server to perform routine tasks like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control client configurations with BES Server's vast selection of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform important procedures not available with the less advanced BES Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant architecture using virtual servers
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Monitor and report on the health of your BlackBerry solution
Expert RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver prompt assistance to businesses in the Appleton region or anywhere in Wisconsin. Progent's seasoned remote technical support team has helped IT organizations solve computer issues and reduce support costs in every state in the United States and established a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent offers remote assistance for a broad selection of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, desktop application installation, and Desktop Redirector.
As a leader in providing nationwide online consulting services for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support expenses low and, by dealing with issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to select and implement appropriate security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, solution design, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, server hardware and storage, network design, and application set up.
To maximize network security, Progent's BlackBerry expert can assist your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
To ask Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.