Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Appleton, Wisconsin companies the services of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or transition efficiently to a modern mobile platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and support of RIM BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their business information network.
Progent's consultants can assist you with SQL Server 2019 integration support, SQL Server 2016 management support, and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
City | Address | Phone | Link |
Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, providing a single platform for handling critical jobs such as device installation, upgrades, and deactivation and also providing a strong foundation for security and high availability. BlackBerry BES Server supports transparent integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports remote synchronization.
BES Server offers a wealth of data protection options starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in adjusting levels of protection to match the special needs of your environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security functions and enable them remotely. Samples of these wirelessly selectable security settings include:
BlackBerry Enterprise Server also offers versatility in selecting ways to prevent users from loading or executing unsecure or unauthorized software. Progent can help you to select blocking techniques such as:
Professional RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver expert assistance to businesses in the Appleton region or anywhere in Wisconsin. Progent's seasoned remote consulting team has helped businesses resolve network issues and cut support expenses in each state in the country and established a substantial following of loyal customers. (See Progent's client testimonials.)
Progent offers remote consulting support for a wide array of issues associated with RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, system architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which administration model and equipment match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, server hardware and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Support from a BlackBerry-Certified Specialist
To get in touch with Progent about engineering assistance for BlackBerry wireless solutions, call