Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful solutions for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Appleton, Wisconsin companies the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for companies of any size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently turn to external support firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry BES Server offers companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve consistent information for applications such a calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry BES Server integration with Exchange, users carrying BlackBerry smartphones have effortless access to Exchange messages as well as to IM-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
Professional BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible online to provide expert assistance to businesses in the Appleton area or anywhere in Wisconsin. Progent's seasoned online consulting team has helped businesses resolve network problems and reduce IT service expenses in every state in the United States and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers online help for a wide selection of issues associated with BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, system design, deployment planning and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help you to determine which management model and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.