Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers Appleton, Wisconsin businesses support from BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and control BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services

Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and maintenance of BlackBerry wireless handsets, providing a centralized solution for controlling critical tasks such as smartphone installation, updates, and deactivation and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server supports seamless communication between Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry Enterprise Server offers a variety of data protection options beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also permits great flexibility in selecting degrees of protection to meet the special needs of your company's environment. Progent's BlackBerry certified consultants can assist your company to select advanced security features and enable them remotely. Samples of these wirelessly selectable security features include:

  • Disable a device
  • Erase data from a missing or stolen device
  • Disable Bluetooth
  • Enable built-in protection against malware

BlackBerry BES Server also offers flexibility in determining how to keep BlackBerry users from installing or executing unsafe or unauthorized code. Progent can help you to choose protective techniques such as:

  • List exactly which programs are allowed on the device
  • Prevent third-party programs from using persistent memory on the BlackBerry device
  • Determine which functions third-party software can use on the BlackBerry device
  • Restrict the kinds of connections third-party applications running on the BlackBerry device can establish
  • Prevent all third-party applications from being installed or run on the BlackBerry smartphone

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Appleton, Wisconsin who require quick and affordable help from a certified BlackBerry support professional, Progent delivers effective online help from a veteran support team who have delivered network solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and lets engineers solve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide professional help in areas such as resolving synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which management model and hardware products match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can help you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
To ask Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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    Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently based on leading practices.

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    Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting messaging solutions for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system offers compliance, high uptime, easy connectivity for off-site and wireless users, efficient administrative tools, and productive integration with telephony. Progent provides expertise and integration services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to Exchange 2016 or MS Exchange 2013 Server.

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    Progent is organized provide in-depth online support for all major technical areas common to small company IT systems and offers a variety of vital, on-demand services such as a part-time CIO to offer advanced IT design and budgeting skills, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, project management for major projects such as office moves oroperating system migrations, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, certified security specialists to ensure data safety and compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to create, customize, or repair business applications.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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    Progent has two decades of experience assisting small and mid-size companies to design, implement, tune, manage, and troubleshoot IT networks that incorporate at-home workers.

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    Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution offering enhanced protection, transparent integration with other Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and improved business efficiencies, increased worker productivity, and better IP protection with this easy-to-manage, highly available solution. Effective implementations of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized professionals can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.

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    Fortinet next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to safeguard your IT resources at the network edge, within the data center core, at branch locations, and in the cloud.

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    E-Mail Guard is Progent's affordable anti-spam and anti-virus managed service that gives small companies world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based anti-spam and virus protection services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server platform, hardware type, or data center location.

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    Progent's consultants can help you with any aspect of Azure cloud integration such as requirements analysis, readiness assessment, solution design, pilot testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN connections so your users can safely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure-based services.

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    Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, security, uptime, mobile computing integration, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and SCOM.

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    Progent's virtual classroom webinars provide small companies the affordability, simplicity, and flexibility of virtual seminars plus the effective training techniques of experienced instructors who employ sophisticated collaboration software to emulate real-time, participatory learning environments. Progent can provide webinar education for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Project: Dynamics accounting and management software including MS Dynamics GP (Great Plains); as well as additional leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    ProSight Reporting is an expanding family of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Stealth intrusion testing is an important component of any overall network security plan. Progent's security professionals can perform thorough penetration checks without the knowledge of your company's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event log analysis are properly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware.

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    Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently connecting people, groups and information. SharePoint provides a common spot for your employees or customers to connect to, manage, share and interact with relevant information, files, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the information they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help you to manage your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.

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    Progent provides national remote technical support and troubleshooting services for companies who run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows products. Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including desktop assistance, upgrading to the latest version of OS X from other earlier editions of Mac, plus help with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or moving to iCloud services. Online technical support provides optimum leverage for your IT dollar by extending client efficiency and limiting the hours charged for computer analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or through a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security professionals to assist with the most challenging system issues.

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    Progent's high availability system experts provide reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice access, 24x7 Internet architecture design, 24x7 data center consulting, and other fault-tolerant operations support to help your company configure a non-stop network for strategic applications. Progent possesses the experience to design affordable, 24x7 systems by utilizing the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully mirrored Internet connection and efficient system load balancing.

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    If your company does not need urgent online help but you think you will need technical services with your network soon, you can conserve time and expenses and guarantee that the appropriate expertise will be ready when you require it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to

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    Progent's Cisco-certified SIP infrastructure consultants can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or onsite expertise to help businesses to migrate efficiently to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

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    Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and fixing SCOM solutions and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.

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