Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for achieving location-independent connectivity to messaging, calendars, web applications, and other vital business information. Progent can provide Appleton, Wisconsin businesses the services of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry deployments or transition efficiently to a more popular mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven online support model, provides small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT system.
Progent's consultants can help you with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
| City | Address | Phone | Link |
| Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
| Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
| Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a calendars, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry BES Server integration with Exchange Server, users carrying BlackBerry handsets can have push-based access to Exchange email and to IM-capable applications through Microsoft Live Communications Server and Lync Server support.

Progent's BlackBerry-premier consultants can show you how to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.
Progent's Remote BlackBerry-premier Support is Fast and Economical
For businesses in Appleton, Wisconsin who require fast and economical help from an authorized BlackBerry support professional, Progent provides effective remote assistance from a seasoned network support staff who have provided network solutions to companies in each state in the country. (Refer to Progent's client testimonials.)
Remote support eliminates travel costs and enables specialists to solve problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide professional help in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability system architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to select and install sensible security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
To contact Progent about engineering support for BlackBerry wireless technology, phone