For offices of any size in Appleton Wisconsin, Progent offers convenient, quick, and economical communication with CCIE-Certified engineers. CCIEs are top-level network experts who earn this prestigious certification by completing rigorous testing administered by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network deployment, troubleshooting, and configuration. Progentís CCIE-qualified professionals work directly with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS software and coming up with workarounds or receiving program updates to fix problems. A Cisco certified CCIE knows how to pinpoint the origin of computer network difficulties whether from network appliances or applications.

Progent offers fast and affordable remote contact with a CCIE specialist so your company has the opportunity to get timely assistance for complicated network problems that are affecting business productivity but are outside the scope of your local IT support organization. Progent's Cisco CCIE-Certified support professionals can examine your system using state-of-the-art remote connectivity tools that allow them to perform fast and affordable diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and consequently their skills are not easily accessible to smaller organizations. Progent is among the rare consulting providers that makes CCIEs accessible to help small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so you can get timely support for complex network problems that are reducing worker productivity. To find out how to contact a Progent CCIE for timely assistance with your IT infrastructure, visit remote network troubleshooting.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services


Cisco's extensive selection of new and vintage networking products supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and switches, VoIP systems, Catalyst and Nexus series switches, plus data security and Virtual Private Network products. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's internal experts and the advanced learning tools to keep at the vanguard of network technology.

Software Update Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complicated process. Prompt and properly managed updating optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard software update management can result in security gaps, compatibility issues, slow or inconsistent performance, needless downtime, or unavailability of key features. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for network appliances like routers, firewalls, and Wi-Fi APs.

Patch Management Support for Infrastructure Appliances

Progent offers software update management expertise for network infrastructure appliances from Cisco and other vendors

Progent has provided advanced support for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your ever-evolving information network. To find out about Progent's service programs for patch management, see Progent's patch management services.

In order to find out more information about Progent's professional support for Cisco network technology, select a subject:

Additional Consulting Services Offered by Progent
Progent can also provide a wide range of IT services in vital practice areas to help businesses to turn Cisco networking technology into an integrated IT system that delivers strategic value. Some of the consulting services available from Progent's subject matter experts include project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, security compliance scanning, database administration and database development expertise, and part-time Chief Information Officer consulting services.

Progent can also assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

By offering an efficient centralized resource for IT generalists and application experts, Progent is able to deliver fast, inexpensive, and comprehensive IT solutions that address the special needs of businesses in Appleton Wisconsin.



An index of content::

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    Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on offering hard-to-find services where Progent has few competitors. Mid-size businesses who work with familiar freelance consultants or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.

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    Progent can provide expert support for every phase of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site prep, project design and documentation, specification of new software and hardware needed, suggested vendor sourcing, system verification at client site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for customer's support group and users.

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    Top Rated Consult Exchange 2013 Upgrade

    Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect vital facets of IT including manageability, high availability (HA), security, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Exchange 2013, design an efficient test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.

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    RDBMS Computer Consultant

    Progent's Microsoft-certified database developers can provide businesses of any size remote support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and integration, database architecture and programming, management support, synchronization strategies, capacity planning, performance tuning, migration, security and compliance, backup/restore options, problem solving, and webinar training.

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    Cisco's Meraki family of access and aggregation switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online expertise to assist your company to plan and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to ensure security, develop and test a disaster recovery plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.

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    Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.

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    Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, offering you a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.

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    Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services that include system design, configuration, management, troubleshooting, and application development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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  • Linux RedHat Phone-based Consultant Services
    Consultant Linux RedHat Remote

    Progent offers nationwide remote help and troubleshooting services for businesses who operate environments based on variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help offers maximum return for your information technology budget by extending user productivity and shortening the time charged for computer repair services. Sophisticated online support utilities and experienced service specialists and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone support and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security professionals to help you with the most challenging network problems.

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    If your company computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your OS platforms to coexist for simple administration, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk Call Center services.

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    Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting offerings include system design, deployment, project management, on-site and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.

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  • Consult Exchange Migration
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    Progent's Microsoft and Cisco-certified network engineers can help you to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by increasing your productivity, lowering the cost of equipment and support, simplifying administration, and integrating your key communications technologies.

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  • Altaro VM Backup Integration IT Services
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    Altaro VM Backup software provides small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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    The Certified Information Systems Auditor accreditation is a recognized qualification that indicates mastery in network security auditing. Accredited by ANSI, the CISA accreditation has candidates undergo an extensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to help businesses in the areas of information systems audit services, information technology governance, systems and architecture ROI, IT support, protection of information assets, and business continuity planning.

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    Progent's certified Microsoft Office and Microsoft 365 consultants can assist businesses of any size to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast return on investment and enables improved business results. Progent can assist you to interface Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent's consultants can also help you to fix compatibility problems between different versions of Office and can provide customized online training to individuals or groups.

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