For organizations of all sizes in Appleton Wisconsin, Progent can provide easy, fast, and economical communication with Cisco CCIE-Premier engineers. Cisco CCIEs are world-class networking engineers who earn this prestigious recognition by completing strenuous testing administered by Cisco. CCIE-qualified engineers can handle the most complex issues associated with network integration, troubleshooting, and configuration. Progent's CCIEs operate closely with Cisco's in-house staff in identifying anomalies with Cisco IOS or NX-OS software and coming up with temporary alternatives or receiving software patches to correct problems. A Cisco-qualified CCIE has the experience to isolate the source of computer network difficulties stemming from hardware or software.

Progent offers fast and affordable online contact with a CCIE expert so that your company has the opportunity to obtain high-level help for complicated network issues that are impacting business productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Premier network experts can examine your system via state-of-the-art remote connectivity utilities in order to perform fast and affordable analysis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or national ISPs, and so their services are not easily accessible to the general public. Progent is among the few consulting organizations that makes CCIEs accessible to support small and medium sized businesses. In addition, Progent can provide fast access to a CCIE by phone so you can get immediate help for complex network problems that are reducing worker efficiency. To find out how to contact a Progent CCIE for immediate assistance with your network, go to online network support.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services


Progent maintains one of the biggest rosters of Cisco-premier CCIE consultants of any independent support firm in the United States. As a result, Progent can provide world-class expertise in finding connectivity solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application help for a broad range of popular applications, Progent can deliver end-to-end information technology solutions that maximize the strategic value of your information system.

CCIEs are an exceptional value because their deep experience allows them to resolve the most intractable problems quickly. In common instances, less seasoned consultants can burn up hours or even days wrestling with a task that an experienced CCIE can resolve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but have a variety of advanced technical certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISSP or CISA. This permits Progent to offer comprehensive solutions that address a broad range of IT products without requiring extra costs and interruptions managing multiple consultants.

Patch Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complicated process. Prompt and correctly managed patching optimizes security, regulatory compliance, availability, and capability. Sporadic software update management can cause security gaps, compatibility issues, slow or inconsistent performance, excessive downtime, or unavailability of key functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances like routers, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Appliances

Progent can provide software update management support for network appliances from Cisco and other leading vendors

Progent has provided high-end support for Cisco networking products for more than two decades and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable option for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. To find out about Progent's service programs for software update management, see Progent's patch management services.

In order to learn more information concerning Progent's online and on-premises support services for Cisco technology, select a topic:

Other Support Expertise Available from Progent
Progent can also provide a wide range of IT expertise in critical areas to help businesses to turn Cisco networking products into an integrated information system that provides strategic value. A few of the services offered by Progent's experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability assessment, database administration and application services, and part-time CIO services.

Progent can also assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing a convenient centralized resource for IT generalists and application experts, Progent can deliver fast, inexpensive, and thorough IT solutions that meet the special requirements of companies in Appleton Wisconsin.



An index of content::


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    Lync Server 2013 and SQL Server Consultancy

    Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of desktop and handheld clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.

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    Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to meet your specific company requirements. Progent's Microsoft consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting support for secure, corporate-wide resource sharing plus interfacing with CRM programs.

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    Progent's Mac experts can promote the creative facets of Mac computing by providing help services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production facility.

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    Progent can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.

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    Progent's Technical Response Center (TRC) provides affordable nationwide extended hours online troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone support and online direct computer access to isolate and repair technical problems quickly and affordably.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate as much as half of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.

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  • Remote Integration Support Fault Tolerant BGP
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