For offices of all sizes in Appleton Wisconsin, Progent offers convenient, fast, and affordable contact with Cisco CCIE-Certified engineers. Cisco CCIEs are world-class network experts who earn this elite recognition by completing strenuous examinations administered by Cisco. CCIEs can handle the most complex issues associated with network integration, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining program patches to correct problems. A Cisco-qualified CCIE has the experience to isolate the source of computer network problems whether from hardware or software.

Progent can provide affordable remote contact with a CCIE expert so you can get timely help for complicated network issues that are impacting your business but are outside the scope of your local network support organization. Progent's Cisco CCIE-Certified support professionals can examine your network via advanced remote connectivity tools in order to perform fast and affordable analysis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide Internet providers, and consequently their help is not easily accessible to smaller organizations. Progent is among the rare consulting firms that makes CCIEs accessible to support small and medium sized businesses. In addition, Progent offers fast access to a CCIE by telephone so that you can receive timely support for urgent network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's online network help.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services


Progent maintains one of the largest groups of Cisco-certified CCIE consultants of any independent support company in the United States. Consequently, Progent offers unbeatable skill in delivering network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Certified Partner and offers expert application support for a wide range of popular applications, Progent can integrate comprehensive information technology solutions that maximize the strategic value of your information system.

CCIEs represent an exceptional value since their depth of expertise enables them to solve the most intractable problems quickly. In typical cases, less seasoned consultants can spend many hours or days struggling with a task that a certified CCIE can resolve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have a variety of advanced technical credentials such as Microsoft MCSE, and an important network protection credential such as CISSP or CISM. This permits Progent to provide end-to-end solutions that incorporate a broad range of IT products without incurring needless expenses and delays managing too many specialists.

Software Update Management for Cisco Infrastructure Devices
Patch management is a critical and complex process. Prompt and properly managed patching maximizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard patch management can result in security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, needless downtime, or unavailability of important functions. Patching involves more than periodic updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for network appliances like routers, firewalls, and wireless access points.

Software Update Management Support for Infrastructure Devices

Progent offers software update management expertise for network devices from Cisco and other vendors

Progent has delivered top-level help for Cisco infrastructure appliances for over two decades and Progent's support services for patch management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. To find out about Progent's services for software update management, see Progent's software update management solutions.

In order to learn more information concerning Progent's online and on-premises support services for Cisco technology, choose a topic:

Other Support Expertise Available from Progent
Besides Cisco infrastructure, Progent's consultants offer expertise for a variety of major facets of computer technology, enabling Progent's experts to provide full-featured business solutions for organizations of any size. A few key fields where Progent can deliver world-class support are: By providing a convenient centralized source for network generalists and specialists, Progent can deliver timely, inexpensive, and comprehensive IT solutions that address the special needs of companies in Appleton Wisconsin.



An index of content::


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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can help you to restore your critical data.

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    Progent's Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other forms of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-based antispam and antivirus services that stop email assaults before they can breech the network firewall. Perimeter Manager also lets administrators track and control their e-mail application, regardless of server platform, hardware technology, or geographic location.

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    Progent's UNIX family consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    When performing IT projects for enterprise customers, Progent follows a phased approach based on specified milestones in order to meet budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional implementation. All facets are recorded to provide a comprehensive summary of technical services performed and to help in downstream network support.

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    Progent has more than 20 years of background deploying, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help your organization to design, deploy, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the latest version of Microsoft System Center from a previous release or from another IT management platform to deliver the advantages of best-in-class deployment, centralized management, security, plus infrastructure and application performance monitoring.

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  • Dynamics GP Great Plains Software Information Technology Consulting
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    Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you can purchase only the capability you currently need, with the option to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains consulting engineers can help you install, customize and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an older edition.

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