Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support staff may be slower to become aware of a breach and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware can make inside a target's network, the more time it takes to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Appleton area to identify and quarantine infected devices and guard undamaged resources from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Appleton
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and attack any available backups. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and basically knocks the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a ransom payment for the decryption tools required to recover scrambled files. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra settlement for not publishing this data or selling it. Even if you can restore your system to a tolerable date in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded information.

The restoration process subsequent to ransomware penetration involves a number of crucial phases, most of which can be performed in parallel if the response team has a sufficient number of people with the required experience.

  • Containment: This time-critical initial step involves blocking the lateral progress of the attack within your IT system. The longer a ransomware assault is permitted to go unchecked, the more complex and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of cutting off affected endpoints from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a minimal useful degree of functionality with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This project also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and safe remote access. Progent's recovery team uses advanced collaboration platforms to coordinate the complicated restoration effort. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's management and network support group to prioritize tasks and to put essential resources on line again as quickly as possible.
  • Data restoration: The effort required to restore data impacted by a ransomware assault varies according to the state of the systems, how many files are encrypted, and what recovery techniques are required. Ransomware attacks can take down critical databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server rely on AD, and many financial and other business-critical applications depend on SQL Server. Some detective work may be required to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were not connected during the ransomware assault.
  • Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the same anti-virus technology used by some of the world's largest enterprises such as Netflix, Citi, and Salesforce. By providing in-line malware filtering, detection, mitigation, repair and analysis in a single integrated platform, Progent's ProSight ASM lowers TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance provider, if any. Services include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryptor tool; debugging decryption problems; building a clean environment; mapping and reconnecting drives to reflect exactly their pre-encryption state; and recovering computers and software services.
  • Forensic analysis: This activity involves learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network assists you to evaluate the damage and brings to light vulnerabilities in rules or work habits that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensics is usually assigned a top priority by the insurance provider. Because forensic analysis can be time consuming, it is essential that other key activities like operational resumption are executed in parallel. Progent maintains an extensive roster of information technology and data security professionals with the skills needed to carry out activities for containment, business continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has provided online and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This scope of skills allows Progent to salvage and consolidate the surviving pieces of your IT environment following a ransomware assault and reconstruct them quickly into a viable network. Progent has worked with leading cyber insurance providers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Expertise in Appleton
For ransomware system restoration consulting services in the Appleton metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Progent's Microsoft certified experts provide small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important software quickly and automatically to specified workers, reduce product costs and stay compliant by determining patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.

  • Remote Access Online Troubleshooting VPN Integration Support
  • Remote Support Exchange Server 2010 Migration Exchange Server 2010 Integration Consultant Services
  • Remote Workers Consultant Services At Home Workers Outsourcing
  • SCCM and SQL Server Integration Services Configuration Manager Network Consulting
  • Appleton Netwalker Crypto-Ransomware Operational Recovery Appleton-Oshkosh, Wisconsin
  • SCOM 2012 Migration Remote Troubleshooting SCOM Resource Pools Professionals
  • SCVMM 2012 NVGRE Gateway Remote Support Services SCVMM 2012 Templates Consulting
  • SQL Server 2008 Consultant Support Outsourcing SQL Server 2008
  • SQL Server 2016 R Services Engineer SQL Server 2016 Reporting Services Technical Support
  • SQL Server 2017 and Amazon Marketplace Web Service Technology Consulting SQL Server 2017 and Power BI Online Help
  • SQL Server Consultants Microsoft SQL Server Solution Provider
  • SQL Server Management Studio Online Help Power View Integration
  • Security Group CISA Certified 24-Hour CISA Cybersecurity Audit Specialist
  • Service Desk Sharing Technology Consulting Services 24-7 Support Desk Sharing Information Technology Consulting
  • Services Microsoft 365 Word Office Word document sharing Engineers

  • NetApp Clustered Data ONTAP Consultant Services
    NetApp MetroCluster Troubleshooting Professionals

    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles (300km) apart from each other. Progent's team of seasoned network experts can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory requirements.

  • Skype for Business Persistent Chat Services Skype for Business Instant Messaging Consulting Services
  • Small Business Computer Consulting Group Progent Management Team Progent's Management Design Consultants
  • Small Business Integration Firms Small Business Small Office IT Support
  • Small Business WAPs Engineer CCIE Certified Small Business WAP500 AP On-site Technical Support
  • Small Office Server Administration Small Office Tech Consultants
  • Solaris Migration Sun Solaris Upgrading
  • Specialist CISSP Certified Cybersecurity Architect CISSP Certified Cybersecurity Contractor

  • Altaro VM Backup Live Backup Support Outsourcing
    Altaro VM Backup Encryption Setup and Support

    Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

  • Specialist NetDocs Planning Consultant NetDocs Telecommuters
  • Sun Solaris Upgrade Help Migration Consultant Solaris

  • IT Training Professionals
    Information Transfer Online Help

    Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, protected, and efficient.

  • Support Outsourcing Windows Server 2012 R2 Virtual Fibre Channel Windows Server 2012R2 Active Directory Technology Professional
  • System Engineers Exchange Server 2019 Appleton-Fond du Lac Exchange Server 2013 Technology Consultants Appleton, Wisconsin

  • Program Development Company
    SharePoint programming Consultants

    If you need assistance writing, improving, or troubleshooting applications for Windows, Linux, or the Web, Progent's expert team of programmers, database architects, and software project managers can ensure you get the project completed on schedule and within your budget. Progent's experienced application developers can provide cost-effective and expert online help for jobs as simple as creating Vidual Basic macros for Office Excel or as large as rolling out line-of-business database applications built on SQL Server ,Oracle, or MySQL.

  • Technical Consultant Zero Trust Cybersecurity Zero Trust Cybersecurity Computer Consultant

  • Microsoft Office 2000 Tech Support Outsource
    Microsoft Office Technicians

    Progent's IT outsourcing packages offer affordable network support for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or building an on-line business application, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting network support budgets to grow in a more linear and manageable manner than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available network architecture for your critical applications powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.

  • Technical Firms Certified Information Systems Security Professional (CISSP) Integration Group CCNA

  • Microsoft Operations Manager Support Outsourcing
    MOM 2007 Integration Services

    Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft certified IT support experts. With Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small company information systems world-class availability, protection and performance.

  • Technology Consulting Microsoft Virtual Machine Manager High Availability Support
  • Telecommuter Cloud Integration Consultants At Home Workforce Cloud Integration Consultants
  • Teleworkers Guidance in Appleton - Endpoint Security Systems Assistance Remote Workers Consulting Experts near Appleton - Endpoint Security Systems Guidance Appleton-Manitowoc, Wisconsin, United States

  • 24x7x365 Remote Workers IP Voice Online Help
    IT Consultants Offsite Workforce VoIP

    Progent can help small and medium-size businesses to deploy VoIP solutions to provide their telecommuters the benefit of transparent extensions of the corporate phone system.

  • Top Cisco Certified Expert Outsourced IT Services Appleton, WI Technology Consulting Green Bay-Appleton
  • Top Exchange 2013 Data Loss Prevention Support and Help Network Consulting Microsoft Exchange 2013
  • Top Ranked CCIE Certified IT Consultant Firepower Services Cisco AnyConnect Support Services

  • 24-Hour IT Outsourcing Best Practices Whitepaper
    Small Business IT Outsourcing White Papers

    Progent's IT outsourcing services provide economical computer support for medium-size companies. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can smooth out expenses and minimize risks, allowing network support budgets to increase in a more moderate and manageable manner than is possible by amassing a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network foundation for your vital Windows-based business software such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server.

  • Top Rated Aironet 802.11ac AP Upgrade Online Support Support and Integration Aironet 1700 Access Point
  • Appleton Conti Ransomware Remediation Appleton, United States
  • Top Remote Workers Consulting Experts - Appleton - Help Desk Outsourcing Consulting and Support Services Appleton-Manitowoc Appleton Work at Home Employees Help Desk Call Center Solutions Consulting Experts Appleton-Fond du Lac, WI
  • 24-Hour Appleton Spora Ransomware Mitigation Appleton-Green Bay, Wisconsin
  • Urgent Internal Security Inventory Consultants Internal Cybersecurity Inventory Services
  • Windows 11 Compatibility Testing Computer Consultancy Windows 11 Migration Networking Firm
  • Windows 11 RPA Remote Consulting 24-7 Windows 11 Wigets Network Consultant
  • Windows Server 2012 IT Service Appleton-Oshkosh 24 Hour Windows Server 2019 Technology Providers Appleton-Fond du Lac
  • Windows Server 2012 R2 Hyper-V Virtual Switch IT Consultants Onsite Technical Support Windows Server 2012 R2 Data Deduplication

  • Solaris Remote Consultancy
    24x7 Linux Online Engineer

    Progent provides nationwide remote phone support and consulting services for businesses that run Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft technology. Remote technical support offers optimum return for your information technology budget by protecting user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of cases your network issues can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security specialists to assist with the most difficult network issues.

  • Appleton DopplePaymer Ransomware System-Rebuild Appleton-Oshkosh
  • Windows Server 2019 Hybrid Integration Remote Consulting Technology Consulting Services Windows Server 2019 Hybrid Integration

  • Offsite Employees Endpoint Security Specialist
    Support and Setup Work from Home Cybersecurity

    Progent can help small and medium-size businesses to implement network security protection systems and provide cleanup expertise needed to support work-from-home employees.

  • Windows Server 2019 Support Outsourcing Windows Server 2019 Workgroup clusters Integration Support

  • SQL Server Analysis Services Network Engineer
    SQL Server 2014 In-memory OLTP Consultant

    Microsoft SQL Server 2014 includes significant improvements in critical areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services that include system design, deployment, management, troubleshooting, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.

  • Work at Home Employees Appleton Assistance - Management Tools Consulting Services Appleton WI Appleton-Oshkosh, Wisconsin Teleworkers Consulting and Support Services in Appleton - Endpoint Management Solutions Consulting
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