Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support staff may be slower to become aware of a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware is able to manage inside a victim's system, the longer it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to take the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help organizations in the Appleton metro area to identify and isolate infected devices and guard clean resources from being penetrated.
If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Appleton
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee in exchange for the decryptors required to recover scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement in exchange for not publishing this data on the dark web. Even if you can restore your network to a tolerable date in time, exfiltration can be a big problem according to the nature of the stolen information.
The restoration process after a ransomware attack involves several crucial stages, most of which can be performed in parallel if the response workgroup has enough people with the necessary experience.
- Quarantine: This urgent initial response requires blocking the sideways progress of ransomware within your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more costly the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment activities consist of isolating infected endpoint devices from the network to minimize the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a minimal acceptable degree of capability with the least downtime. This process is usually the top priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business applications, network topology, and safe endpoint access management. Progent's recovery team uses advanced collaboration tools to organize the multi-faceted recovery effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's management and network support staff to prioritize tasks and to get vital resources back online as quickly as feasible.
- Data recovery: The work required to restore files damaged by a ransomware assault varies according to the condition of the systems, the number of files that are encrypted, and which recovery methods are required. Ransomware attacks can destroy key databases which, if not properly shut down, might have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical anti-virus tools deployed by many of the world's biggest enterprises including Netflix, Citi, and Salesforce. By delivering in-line malware blocking, detection, mitigation, repair and analysis in a single integrated platform, Progent's ASM lowers total cost of ownership, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryption utility; debugging decryption problems; creating a clean environment; mapping and reconnecting drives to match precisely their pre-attack state; and reprovisioning machines and software services.
- Forensics: This process is aimed at discovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault progressed through the network helps you to assess the damage and uncovers weaknesses in policies or work habits that need to be rectified to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is commonly given a top priority by the insurance provider. Since forensic analysis can take time, it is essential that other key recovery processes such as business continuity are pursued in parallel. Progent has a large roster of information technology and cybersecurity professionals with the skills needed to perform the work of containment, business continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered remote and onsite network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and ERP applications. This broad array of skills gives Progent the ability to salvage and integrate the undamaged pieces of your information system following a ransomware intrusion and rebuild them quickly into a viable network. Progent has worked with top cyber insurance carriers including Chubb to assist businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting Services in Appleton
For ransomware cleanup services in the Appleton metro area, phone Progent at 800-462-8800 or visit Contact Progent.