Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to be slower to become aware of a breach and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make inside a target's system, the longer it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist businesses in the Appleton metro area to locate and quarantine infected servers and endpoints and protect clean resources from being penetrated.
If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Appleton
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. So-called Threat Actors, the hackers responsible for ransomware attack, insist on a settlement fee in exchange for the decryptors needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and TAs demand an extra settlement for not posting this data on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a major issue depending on the sensitivity of the stolen information.
The recovery process after a ransomware attack involves several distinct phases, the majority of which can be performed concurrently if the response workgroup has a sufficient number of people with the necessary experience.
- Quarantine: This urgent initial response requires blocking the lateral spread of ransomware within your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes consist of cutting off infected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This involves bringing back the IT system to a minimal useful level of functionality with the least delay. This effort is usually the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and protected remote access. Progent's recovery experts use advanced collaboration tools to coordinate the complex recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's managers and IT staff to prioritize tasks and to put essential services back online as quickly as feasible.
- Data recovery: The effort required to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and what restore methods are required. Ransomware attacks can destroy critical databases which, if not properly shut down, might have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware assault. Progent's Altaro VM Backup consultants can help you to deploy immutability for cloud storage, allowing tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including administrators or root users. Immutable storage adds another level of protection and recoverability in case of a ransomware breach.
- Setting up modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the identical AV tools implemented by many of the world's largest corporations including Netflix, Visa, and Salesforce. By delivering real-time malware blocking, classification, containment, recovery and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor utility; troubleshooting failed files; creating a clean environment; remapping and reconnecting datastores to match precisely their pre-attack state; and recovering physical and virtual devices and software services.
- Forensics: This activity is aimed at uncovering the ransomware attack's progress across the targeted network from beginning to end. This history of how a ransomware attack travelled through the network assists you to evaluate the damage and uncovers gaps in security policies or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensic analysis is typically assigned a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other important recovery processes such as operational resumption are performed in parallel. Progent maintains an extensive team of information technology and security experts with the knowledge and experience required to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This scope of skills allows Progent to identify and integrate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them quickly into a functioning network. Progent has worked with top insurance providers like Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware Cleanup Services in Appleton
For ransomware recovery consulting in the Appleton metro area, call Progent at 800-462-8800 or visit Contact Progent.