Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to be slower to become aware of a breach and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make inside a target's system, the longer it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist businesses in the Appleton metro area to locate and quarantine infected servers and endpoints and protect clean resources from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Appleton
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. So-called Threat Actors, the hackers responsible for ransomware attack, insist on a settlement fee in exchange for the decryptors needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and TAs demand an extra settlement for not posting this data on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a major issue depending on the sensitivity of the stolen information.

The recovery process after a ransomware attack involves several distinct phases, the majority of which can be performed concurrently if the response workgroup has a sufficient number of people with the necessary experience.

  • Quarantine: This urgent initial response requires blocking the lateral spread of ransomware within your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes consist of cutting off infected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This involves bringing back the IT system to a minimal useful level of functionality with the least delay. This effort is usually the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and protected remote access. Progent's recovery experts use advanced collaboration tools to coordinate the complex recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's managers and IT staff to prioritize tasks and to put essential services back online as quickly as feasible.
  • Data recovery: The effort required to restore data damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and what restore methods are required. Ransomware attacks can destroy critical databases which, if not properly shut down, might have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware assault. Progent's Altaro VM Backup consultants can help you to deploy immutability for cloud storage, allowing tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including administrators or root users. Immutable storage adds another level of protection and recoverability in case of a ransomware breach.
  • Setting up modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the identical AV tools implemented by many of the world's largest corporations including Netflix, Visa, and Salesforce. By delivering real-time malware blocking, classification, containment, recovery and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor utility; troubleshooting failed files; creating a clean environment; remapping and reconnecting datastores to match precisely their pre-attack state; and recovering physical and virtual devices and software services.
  • Forensics: This activity is aimed at uncovering the ransomware attack's progress across the targeted network from beginning to end. This history of how a ransomware attack travelled through the network assists you to evaluate the damage and uncovers gaps in security policies or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensic analysis is typically assigned a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other important recovery processes such as operational resumption are performed in parallel. Progent maintains an extensive team of information technology and security experts with the knowledge and experience required to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This scope of skills allows Progent to identify and integrate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them quickly into a functioning network. Progent has worked with top insurance providers like Chubb to help organizations recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Services in Appleton
For ransomware recovery consulting in the Appleton metro area, call Progent at 800-462-8800 or visit Contact Progent.



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    Progent offers affordable remote and on-premises support to assist companies of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

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  • Computer Consulting Cisco IP phones
    Online Consulting 7800 Series IP Phone

    Progent's Cisco IP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST systems for survivability.

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  • Remote Network Monitoring Engineers ProSight Network Management Outsourcing Consulting
  • Remote Support Services ISA Server 2006 ISA 2006 Firewall Professionals

  • Firepower NGFW Firewalls Consulting Services
    24-Hour Cisco Firepower 2100 Series Firewalls Remote Troubleshooting

    Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.

  • Remote Support Services Meraki Wave 2 AP Meraki WiFi 6E Access Point Upgrade Technology Consulting
  • Remote Workers Consultants nearby Appleton - VoIP Systems Assistance Appleton-Appleton, WI Offsite Workforce Expertise in Appleton - VoIP Solutions Consulting Services Appleton-Green Bay, WI, United States
  • Router Skills Transfer 24/7 Skills Transfer Network
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  • Appleton Conti Crypto-Ransomware Recovery Appleton-Oshkosh, WI
  • Ryuk Ransomware Hot Line Appleton-Green Bay, Wisconsin Egregor Ransomware Hot Line
  • SCCM 2016 Peer Cache IT Consultants Microsoft Certified Partner SCCM 2016 Cloud Integration Computer Consulting
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  • SQL 2008 Reporting Services Consult MS SQL 2008 Online Troubleshooting
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  • Top Amazon EC2 VPN Integration
    Amazon EC2 AMI Coder

    Progent can provide affordable remote consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent offers occasional consulting to help you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

  • SQL Server Replication Professionals Remote Microsoft SQL Server Troubleshooting
  • School District Cisco Consultants Urgent Small Government Cisco Consultant

  • Virtual Call Desk Economics IT Consultant
    Shared Help Desk Ticketing Economics Remote Technical Support

    Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to reduce costs and increase productivity.

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  • Security Consulting Services Small Business Largest Small Business Network Consulting Company
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  • Server Management Technical Consultant Professional Server Management
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  • Small Business Design Small Business Small Business Computer Consulting Company
  • Small Business WAP500 AP Engineer Small Business 500 Access Point Consulting Services
  • Small Office IT Outsourcing Firms Small Office Network Design Consultant
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  • Appleton Conti Ransomware Cleanup Appleton-Manitowoc, WI
  • SonicWall NSA 2650 Firewall Consulting SonicWall NSA Firewall Security Organizations
  • Specialist LifeSize Telepresence Immersive Telepresence Professional

  • Email Virus Fingerprint Engineer
    Specialist Email Bayesian Analysis

    Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

  • Specialist Microsoft SBS 2011 Technology Consulting Services Small Business Server 2003

  • UNIX, Windows Specialist
    UNIX, Windows Technology Professional

    If your office computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your operating systems to coexist for easy management, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Microsoft Windows integration assistance services include IT infrastructure integration and support, support for Windows services for UNIX, online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk outsourcing.

  • Sun Solaris Remote Technical Support UNIX Consulting

  • Network Management Outsourcing Specialists
    Engineer Network Management Outsourcing

    Progent's ProSight family of managed IT services are intended to provide organizations who have small in-house network support staffs with affordable help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include fixed network management costs, automation of routine management processes, continual absorption of new technology, smooth transition from older technology to up-to-date solutions, improved fit between computer technology with strategic objectives, guidance from seasoned network consultants, and freeing up management to focus on business issues instead of fast-evolving computer technology.

  • System Center 2012 Configuration Manager Online Consulting IT Consultants SCCM 2012 Migration
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  • Teleworkers Appleton Consultants - Network Security Systems Consulting Appleton-Sheboygan Appleton Offsite Workforce Endpoint Security Solutions Consulting Experts
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  • Urgent Technical Consultants Appleton-Winnebago County Appleton Technology Consulting Company

  • Specialists Windows 11 Management
    Windows 11 Installation Online Troubleshooting

    Progent's Windows 11 experts can provide an array of services for Windows 11 such as Microsoft 365 integration, mobile management, teleworker connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support services.

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  • 24-Hour MOM Example Application
    Case Study Operations Manager

    Before Progent's Microsoft Operations Manager solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to address network issues before they becomes critical enough to impact network availability. Because of MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class availability, security and productivity.

  • Windows 8.1 Security Online Consulting Microsoft Windows 8.1 Evaluation Support and Setup
  • Work from Home Employees Appleton Consulting and Support Services - Collaboration Systems Expertise 24-7 Remote Workers Appleton Consulting and Support Services - Collaboration Systems Consultants Appleton-Oshkosh, WI

  • Cybersecurity Pen Testing Security Group
    Security Certification Stealth Penetration Testing

    Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion tests without the awareness of your organization's in-house IT resources. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and actively observed. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks typical of the latest strains of ransomware.

  • macOS Tech Expert Mac Remote Consultants
  • macOS and OS X Online Troubleshooting Apple OS X and macOS Outsourcing

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