Progent's Ransomware Settlement Negotiation Consulting in Appleton
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complex exercise that calls for a combination of real-word experience, IT skills and business acumen. It also calls for close co-operation with the cyber-extortion target's IT staff and the cyber insurance carrier, if there is one. Because the top goal of the ransomware target is operational continuity, it is vital to establish response teams that operate efficiently, in parallel, and in close communication. Progent has the breadth of IT knowledge and the deep bench of personnel to supplement your IT staff and recover your network rapidly and affordably.

Support offered by Progent's ransomware settlement team include:

  • Determining the type of ransomware involved in the assault
  • making contact with the hacker
  • Evaluating the likelihood of recovery
  • Testing the hacker's decryption capabilities
  • Determining a settlement payment with the victim and the insurance carrier
  • Establishing a settlement and schedule with the hacker
  • Confirming accordance with anti-money laundering regulations
  • Managing the crypto-currency payment to the hacker
  • Receiving, reviewing, and using the TA's decryptor mechanism
  • If necessary, contacting the TA for technical help with the decryption tool
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to arrest the spread of the assault
  • Creating replicas of each breached device and data store to allow forensics in parallel with restoration
  • Adding A/V protection to all clean endpoints
  • Salvaging files from air-gapped restores or uncompromised machines
  • Creating a pristine recovery environment
  • Remapping and connecting drives to match exactly their pre-encryption state
Once the decryption utility has been learned, Progent can help you to restore machines and software services to their original condition. Progent can also assist you to conduct a forensics investigation and generate a document to share with the cyber insurance provider. This report helps you to understand cybersecurity vulnerabilities that need to be corrected and suggests steps that should be performed to counter subsequent ransomware assaults.

Paying Exfiltration Ransoms
In addition to extorting payment for a decryption tool, current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor often try to steal (or "exfiltrate") information. TAs are then able to demand an extra ransom for not publishing this information or selling it. Unfortunately, there is no way to prove that exfiltrated data have been totally deleted by the hacker. In fact, in numerous cases the hacker has limited control over the disposition of the data. Settling an exfiltration ransom does not free you from the need for seeking the advice of privacy lawyers, conducting an inventory of files were taken, and carrying out the mandated notifications to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and on-premises IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP application software. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving parts of your IT environment following a ransomware attack and reconstruct them quickly into a viable system. Progent has collaborated with leading insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Appleton
To contact with Progent about crypto-ransomware settlement negotiation expertise in Appleton, call Progent at 800-462-8800 or go to Contact Progent.



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    Altaro VM Backup provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software.

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  • Private Cloud Services Engineer Private Cloud Hosting Engineer
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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

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    Progent's Check Point firewall experts can help you plan, deploy, and administer firewall environments built around Check Point Next Generation firewalls and Check Point's cloud-based security services. Progent can also help you support older Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.

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    Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

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    Progent's webinar training classes provide small businesses the affordability, convenience, and versatility of virtual seminars and the effective pedagogic techniques of expert teachers who employ the latest collaboration software to simulate real-time, participatory classrooms. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and management information software such as Microsoft Dynamics GP (Great Plains); as well as other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's Cisco CCIE-certified SIP integration consultants can assist you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or onsite expertise to assist you to move efficiently to a productive communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync for access to a SIP PSTN trunk.

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    This page includes the latest information on security threats, fixes, and leading practices. Call or email Progent if your organization needs help defending your system against the latest cybersecurity threats.

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    If your company is producing Linux-based software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by providing online and on-site assistance as your business needs it, Progent represents an economical alternative for managing an information network that features excellent dependability, security, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-premises support and repair, 24x7 monitoring services, and Helpdesk outsourcing.

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    Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient single source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    For small companies interested in Progent's IT outsourcing, consulting, or technical support services, phone 800-993-9400 or e-mail information@progent.com.

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    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their scope, Progent can focus on delivering high-value skills where Progent faces little competition. Mid-size companies who work with trusted freelance consultants or who employ internal support personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more reliable, secure, and productive.

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    Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, create test systems and rollout strategies, integrate Windows Server 2008 with your network environment and applications, educate your support staff how to run new administration utilities, and provide continuing consulting and tech support via budget-friendly alternatives including Help Desk Call Center support and online technical support.

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    Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that utilize local IT assets as well as public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.

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  • Troubleshooting Exchange 2003 Server Upgrade Urgent On-site Technical Support Exchange 2003

  • Remote Support Services Microsoft SQL Server 2012
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    Progent offers the expertise of certified consultants as well as seasoned database application developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and certified security consultants to assist you to evaluate the likely advantages of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent's team of Microsoft and Cisco Premier experts average longer than a decade of real-world professional background, at the front lines of IT support, executing a wide variety of technical tasks for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent teaches its support staff. This guarantees that you get not just world-class technical capability, but also a consultant with proven methods for applying computer knowledge to resolve real-world network problems rapidly.

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    Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.

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  • SQL Server 2012 xVelocity Technology Consulting Services
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    Progent offers the expertise of Microsoft-certified engineers and seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define an efficient and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.

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  • Infor SyteLine CloudSuite Materials Management Services
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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and distribution companies to manage supply chains and streamline critical processes in order to bring products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

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