Overview of Progent's Ransomware Settlement Negotiation Consulting in Appleton
Ransomware Protection ConsultantsProgent is experienced in negotiating ransomware settlements with attackers. Reaching an acceptable settlement is a complicated activity that calls for a mix of field experience, IT skills and business acumen. It also requires working closely with the cyber-extortion target's IT staff and the insurance provider, if any. Since the number one priority of the ransomware target is operational continuity, it is critical to establish recovery groups that work effectively, in parallel, and in close communication. Progent has the breadth of IT skills and the depth of experts to supplement your IT support team and restore your network environment rapidly and affordably.

Services provided by Progent's ransomware negotiation team include:

  • Establishing the kind of ransomware used in the attack
  • Identifying and contacting the hacker persona
  • Evaluating the recovery risk
  • Verifying the hacker's decryption capabilities
  • Deciding on an acceptable settlement range with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the threat actor
  • Verifying compliance with anti-money laundering (AML) laws
  • Managing the crypto-currency payment to the hacker
  • Receiving, learning, and using the threat actor's decryptor tool
  • If needed, contacting the hacker for technical assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to prevent further spread of the attack
  • Making digital copies of every infected device and data store in order to perform forensics without interfering with cleanup
  • Adding A/V protection to all clean endpoints
  • Recovering files from offline restores or uncompromised endpoints
  • Creating a pristine recovery environment
  • Mapping and reconnecting datastores to match exactly their pre-encryption condition
Once the decryption utility has been learned, Progent can assist you to restore machines and software services to their original condition. Progent can also assist you to conduct comprehensive forensics and generate a document to share with the cyber insurance carrier. This document identifies cybersecurity vulnerabilities that need to be fixed and recommends actions that should be taken to counter future ransomware assaults.

Exfiltration Ransoms
In addition to demanding money for a decryption utility, current strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim commonly try to exfiltrate information. TAs can then require a separate settlement in exchange for not publishing this information on the dark web. Unfortunately, there exists no way to be certain that stolen files have been totally erased by the threat actor. In fact, in numerous cases the TA has little control over who can access the stolen files. Settling an exfiltration ransom does not eliminate the need for engaging the guidance of legal counsel, conducting an investigation into which files were stolen, and sending the mandated notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and on-premises network services across the United States for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This broad array of expertise allows Progent to identify and integrate the undamaged parts of your IT environment after a ransomware intrusion and reconstruct them quickly into a viable system. Progent has collaborated with top insurance providers including Chubb to help organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Services in Appleton
To get in touch with Progent about crypto-ransomware settlement negotiation services in Appleton, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall solutions. Progent can also help you design and execute a complete security strategy that can include firewall/VPN appliances and utilities, managed security and virus protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical support, maintenance, training, and security expertise.

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    Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent has little competition. Small companies who utilize trusted independent service providers or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, protected, and efficient.

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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on software originally developed by Connectix, provides the performance needed to accomplish server consolidation, application migration, and server quarantine tasks through virtualization techniques in an enterprise-class computing network with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance operational efficiency in application programming and piloting, upgrading from outdated line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to assess and integrate Microsoft Virtual Server 2005.

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    Progent's consultants can help you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud resources.

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    Microsoft WSUS enables IT managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can fully and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft WSUS deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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    Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to design, deploy, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.

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    Progent's Technical Response Center (TRC) provides affordable nationwide extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide 24x7 telephone help and online secure computer connection to isolate and repair technical problems rapidly and affordably.

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    For answers to common questions concerning being a consultant at Progent, go to Consulting at Progent Frequently Asked Questions.

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    Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business solution that meets regulatory requirements.

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    Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

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    Progent's Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.

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    Progent's certified Windows Server 2003 engineers can provide network support and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, administration, and support offerings include network planning, installation, project management, in-person and off-site technical support and troubleshooting, Help Desk outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.

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    Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that allow you to track your business more effectively, transforming uncooked information into valuable understanding of your business.

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    Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business networks built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.

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    Progent can help you plan, configure, manage, and repair a viable Wi-Fi LAN infrastructure, select sensible technology, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a complete 802.11ac wireless network security strategy that is well integrated with the security plan for your overall corporate network.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools by SentinelOne to guard endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.

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    Progent's Co-managed Help Desk service allows your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticketing, ownership, progress tracking, and metrics.


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