Ransomware Solutions Services

Progent's Ransomware Settlement Negotiation Services in Appleton
Progent has experience negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complicated activity that requires a mix of field experience, IT knowledge and business acumen. It also calls for working closely with the ransomware victim's IT team and the insurance provider, if there is one. Because the number one goal of the ransomware victim is operational continuity, it is vital to establish response teams that work efficiently, in parallel, and in close communication. Progent has the scope of technical knowledge and the depth of experts to supplement your network support team and restore your network rapidly and economically.

Services available from Progent's ransomware negotiation experts include:

• Determining the type of ransomware used in the attack
• Identifying and contacting the hacker
• Evaluating the recovery risk
• Verifying the threat actor's decryption tool
• Deciding on an acceptable settlement range with the victim and the insurance provider
• Establishing a settlement and timeline with the hacker
• Verifying adherence to anti-money laundering (AML) sanctions
• Carrying out the crypto-currency transfer to the hacker
• Acquiring, learning, and using the TA's decryptor tool
• If needed, contacting the hacker for technical help with the decryptor utility

• Quarantining infected endpoints and data stores to arrest the spread of the assault
• Creating digital copies of each infected device and data store to allow forensics in parallel with recovery
• Adding anti-virus protection to all clean endpoints
• Salvaging files from air-gapped backups or unscathed machines
• Creating a clean environment
• Mapping and connecting drives to match exactly their pre-encryption state

Paying Exfiltration Ransoms
In addition to demanding money for a decryption utility, current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim often try to steal (or "exfiltrate") information. Hackers are then able to require a separate payment in exchange for not publishing this data or selling it. Unfortunately, there is no method to be certain that stolen data have been totally erased by the TA. In fact, in numerous cases the TA has limited say over the disposition of the data. Paying an exfiltration ransom does not free you from the necessity of seeking the guidance of privacy attorneys, conducting an investigation into which data were stolen, and sending the necessary alerts to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite IT services across the U.S. for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This broad array of skills allows Progent to salvage and integrate the surviving parts of your network following a ransomware assault and rebuild them quickly into a viable network. Progent has collaborated with leading insurance carriers including Chubb to help businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Appleton
To get in touch with Progent about ransomware settlement negotiation services in Appleton, call Progent at 800-462-8800 or go to Contact Progent.