Appleton Microsoft Certified Support and Consulting
Dynamics GP Upgrade and Enhancement Consultants
Microsoft Dynamics GP, originally branded Great Plains, has a longer history than virtually any other enterprise resource planning (ERP) platform made for the Windows OS. Dynamics GP is a mature, full-featured product and is one of the most widely used ERP platforms for small and mid-size businesses, with around 50,000 active installations worldwide. Many businesses who have relied on Dynamics GP for years or decades have managed to postpone upgrades and maintenance to the point that they now find themselves running seriously out-of-date software and rickety network infrastructure. This is dangerous. Meanwhile, a recurring complaint we hear from new clients is that they have trouble finding experienced Dynamics GP consultants to partner with for in-depth knowledge about how to update their Dynamics GP environment affordably and get the maximum benefit out of the application.
The more a business tries to limp along with legacy releases of Microsoft Dynamics GP, the more complex the upgrade process becomes. If physical host servers or disk systems fail, there could be no equivalent hardware on the market to use as substitutes. When releases of Windows Server used to host Dynamics GP arrive at end-of-support status, vital security patches are no longer developed. Current editions of SQL Server might not be compatible with your special GP customizations. Next-generation products such as Power BI may not be an option. Organizations investigating an update of their Microsoft Dynamics GP deployment are often intimidated by the number of pieces involved in the puzzle. And the cost quoted for a migration may seem through the roof.
Microsoft Dynamics GP Migration and Customization Services Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for more than two decades, and Progent's tested professionals have provided high-level and economical online integration consulting for Windows-powered environments to businesses in every state in the U.S. By offering deep experience with all editions of Microsoft Dynamics GP as well as world-class system integration talent, Progent is uniquely qualified to help your Appleton, Wisconsin business get the most out of GP.
We become partners with our clients and begin by listening to their requirements. Once we have an understanding of the situation and the areas for improvement we make our recommendations. Recommendations may include an upgrade to a newer and supported version of Dynamics GP, simple user education, full system and specific module implementation including 3rd-party modules offered by a broad array of suppliers that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business software within your organization, custom report creation, and solution analysis to assess whether GP is being used optimally. Our goal with every Dynamics GP engagement big or small is to optimize business value and minimize cost.
Progent's consultants can help your Appleton, Wisconsin business in every facet of your Microsoft Dynamics GP migration or customization initiative including:
- System Assessment
Review at what modules and features of Microsoft Dynamics GP you are currently using and propose other capabilities of the product that might be helpful to your business. - Migration Design and Scheduling
Create a complete migration plan and schedule that minimizes business interruption. Schedule solution validation, live deployment, and training. Identify customizations and add-on modules. Predict and manage compatibility problems. - Testing
Design and configure a test system for proving the migration project. - Environment Upgrades
Create backup copies of databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current version to ensure ongoing support from Microsoft and to have all the latest features available to your business. Upgrade SQL Server and compatibility levels for all databases. Implement services from the GP Professional Services Tools Library (pstl). Condition data and execute scripts to address known issues. - Custom Reporting
Develop reports and or dashboards for internal and public consumption. Deploy SQL Server Reporting Services (SSRS) and integrate Microsoft Dynamics GP with Power BI for on-demand reporting and for aggregating information from multiple on-premises and remote sources. - Training
Provide individual or group training for existing and first-time users of Microsoft Dynamics GP. - Support
Provide a single contact for expertise to deliver effective and affordable handling of issues made possible by close understanding of your particular situation.
Progent can provide the support of top-tier experts who have been developing working Dynamics GP and Great Plains environments since version 1. Progent can do the work you require directly rather than managing less experienced consultants or internal IT personnel. Key areas where Progent can deliver Dynamics GP expertise include:
- Recommendations
Suggest the deployment of software modules that come with the basic GP system but are not currently being utilized. Also, suggest third-party products designed specifically for Dynamics GP to deliver features that GP doesn't offer. - Integrations
Create custom integrations between Microsoft Dynamics GP and other business platforms to avoid redundant data entry and improve accuracy. - Customizations
Build major and small customizations that work with Microsoft Dynamics GP to perform specific functions not addressed by out-of-the-box GP modules or third-party modules.
Progent can assist you to enhance your infrastructure to support Microsoft Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid network model. Infrastructure expertise available from Progent include:
- Requirements assessment and site inventory
- Network topology planning and implementation (on-premises, private or public cloud, or hybrid)
- Configuring security gateways and remote connections and creating security policies
- Integrating Apple iOS, Google Android, and Windows smartphones and tablets
- Developing high-availability (HA) architectures
- Integration with public cloud services including Microsoft 365
- Disaster recovery and business continuity planning
- Performance tuning
An optimized Dynamics GP environment incorporates diverse software platforms, local network infrastructure technologies, and public cloud services integrated into a seamless enterprise resource planning solution. For more than 20 years, Progent has delivered remote and on-premises help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange configuration experts, Microsoft Office experts, and SharePoint Server integration consultants. Progent has worked with these products from their first releases to their latest editions, and Progent supports cloud-based SaaS options by offering Office and Microsoft 365 integration services, Exchange Online integration services, and SharePoint Online deployment and development services.
Progent also has a long history of providing help from top-tier Cisco CCIE-certified network consultants, Windows Hyper-V planning and integration experts, and VMware virtualization specialists. This background with core technologies saves time and costs when helping organizations through each aspect of updating their older Microsoft Dynamics GP environment. Progent also can provide the skills of senior security and information assurance experts, disaster recovery planning consultants, application developers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can assist you to design, implement, and manage a productive Microsoft Dynamics GP ecosystem.
Progent's Support Expertise for Microsoft Dynamics GP/Great Plains ERP Solutions
For more information about Progent's online and on-premises consulting expertise in Appleton, Wisconsin for Microsoft Dynamics GP/Great Plains ERP product family, see:
- Dynamics GP Consulting
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Benefits
- Expertise with MS Dynamics GP Reporting
- MS Dynamics GP Custom Development
To download a datasheet describing the consulting services offered by Progent for Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Services
If your Appleton, WI business is looking for a MS Dynamics GP/Great Plains integration expert or application programmer, phone
An index of content::
System Center 2016 Amazon AWS Integration Network Engineer
On-site Support SCCMM 2016
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progent's Microsoft Premier network consulting experts. With Progent's affordably priced network service packages, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company networks world-class reliability, protection, and productivity.
Juniper J Series Firewall Compliance Audit
Juniper J Series Firewall Cybersecurity Organization
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows Server 2022 and SQL Server Computer Consultants
Windows Server 2022 migration Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
MSP360 Backup Support and Setup
MSP360 SQL Backup IT Services
Progent's data protection experts can help you to create, deploy and debug a backup/restore solution built around MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, supports all popular public clouds, and permits you to build a backup solution with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss caused by human miscues, system glitches, malicious users, and external attacks such as ransomware.
Consultancy ProSight Email Security
Professionals Email Outbound Content Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Computer Engineer Two-factor Authentication
Support and Help Duo Multi-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
ADSL2+ Engineers
Internet Connection Technology Professional
Progent offers access to the cost-effective services of online Internet connectivity experts to assist your company to assess or update your ISP services so your Internet connectivity solution meets your business needs. Services provided by Progent's engineers include assessment of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Windows 2016 Consulting
MCSE Expert Certified Windows 2016 IT Consultants
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting firm with practical experience and broad knowledge in planning and building cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent's IT support can help you with planning, deploying, managing, and supporting Windows Server systems that maximize the productivity of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Local Government Exchange Consultant
CISSP Certified Security Small Government Professionals
Progent has extensive experience providing a broad range of online network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote network support and has provided IT solutions to organizations in every state. Online support eliminates travel costs and solves issues more quickly than on-premises support.
Exchange 2013 Server Online Troubleshooting
Exchange 2013 Disaster Recovery Online Troubleshooting
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped architecture. These enhancements affect vital facets of IT such as ease of administration, availability, security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Microsoft, Cisco and Security Certified Experts Microsoft Windows 8.1 Evaluation Technical Support Services
Windows 8.1 Work Folders Setup and Support
Windows 8.1 is engineered to power devices from smart phones and slates to power-user desktops. An abundance of innovative features, including touch screen interface and iconic tile user interface, provide a broad selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can help get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business value from the product's various new and enhanced technologies.
Specialist Microsoft 365 Yammer Integration
Consultants Office 365
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid solutions that transparently integrate local and cloud-based products and services.
Cisco Outsourced IT Management Services
Information Technology Manager Cisco CCIE Online
Progent can provide fast online access to Cisco CCIE network infrastructure experts. Progent's CCIE experts can connect to your network via advanced remote diagnostic utilities to deliver quick and affordable troubleshooting and repair of urgent network infrastructure problems.
Windows 2008 Failover Cluster Server Technology Consulting
Mission Critical Environment Integration
Progent's Disaster Recovery/Business Continuity consultants have in-depth backgrounds helping small and mid-size businesses to reduce network downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help you to plan and test an efficient business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery engineers can assist you to architect, deploy, and support fault-tolerant technologies such as redundant Internet access, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Migration Consultant Exchange 2003 Server
Microsoft Exchange 2003 Upgrade On-site Support
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2003 migration strategy that avoids network downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to finish your move quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Microsoft Certified Expert Trainer Live Online Windows 10
24 Hour Outsource Microsoft Desktop Apps Instruction
Progent's webinar training classes offer small companies the affordability, convenience, and flexibility of online learning plus the effective pedagogic methods of experienced teachers who use the latest technology to emulate real-time, participatory classes. Progent can provide webinar training for popular desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Visio: Dynamics business accounting and management solutions including Microsoft Dynamics GP; plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Professional Internet Data Center
Internet Data Center Professional
Progent's Data Center consultants can show you how to identify high availability data centers that meet the particular requirements of your business. High availability off-site data centers are especially attractive to small companies due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for typical small organizations. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.
ransomware data restore Consultants
24/7/365 Phobos ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Windows Server 2019 Security and Compliance Computer Engineer
Windows Server 2019 Cluster Operating System Rolling Upgrade Troubleshooting
Progent's Windows Server 2019 disaster recovery planning consultants can help your organization to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Offsite Workforce Endpoint Security Online Support Services
Top Quality Remote Workers Security IT Consulting
Progent can help small and mid-size businesses to set up security protection solutions and deliver response expertise needed to support offsite workers.
Windows Server 2012 R2 Cluster Management Information Technology Consulting
Windows Cluster Shared Volumes Professional
Progent's Microsoft-certified failover clustering experts can help businesses to assess the benefits of deploying Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery strategy, help you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.
Meraki Wireless Access Point Integration
Online Troubleshooting Meraki MR55 Access Point
Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and troubleshooting services to assist you to plan, install, manage, tune, and debug wireless deployments that incorporate Cisco's Meraki access points. Progent can also assist your organization to design and deploy hybrid environments that combine local and cloud-based resources and that provide seamless connectivity, advanced protection, streamlined management, and consistent performance for all your wired and wireless endpoints.
Development Companies .NET C++
Outsourced Programming .NET IoT
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET applications rapidly and affordably.
Specialists Snatch ransomware recovery
Ryuk ransomware recovery Engineer
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
External Network Security Scan Consultant
Consulting External Network Security Scan
Progent provides small businesses a pair of ultra-affordable network security inventory scanning packages that provide, at a preset fee, remotely managed scans of your security profile which are evaluated by certified information security specialists who assess the data collected by the scan, present objective evaluations of your current network security, and make recommendations for improvements. Progent has developed two complementary network security evaluation packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-class assessments of your network's exposure to attack.
Immediate Microsoft Office 2003 IT Consulting Company
Microsoft Information Technology Integrators
Progent applies no startup charge and asks no retainer for support services delivered during normal business hours. Progent's small granularity avoids big invoices for quick repairs so you will not be forced to permit minor problems to stay unaddressed.
Consultant ransomware cleanup and recovery
Specialists ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Engineers Private Cloud Solutions
Private Cloud Virtual Datacenter Hosting Consulting
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including lower capital costs, reductions in operational costs, better management focus, enterprise-class security, enhanced availability, and business continuity.
Mandriva Linux Consult
Ubuntu Linux Services
If your company is producing Linux-based applications on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic expertise without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering online and on-site assistance as your business needs it, Progent offers an affordable alternative for managing an information network that provides high reliability, security, and efficiency. Progent's Linux developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, online and on-premises service and repair, 24x7 monitoring services, and Help Desk support.
Minnesota Technical Firms
Network Design and Configuration Vermont
If your company does not require emergency online support but you think you will require technical services with your information system in the near future, you can save time and money and guarantee that the right expertise will be ready when you want it by contacting a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
SharePoint Server 2010 Online Support
SPS 2019 Technology Consulting Services
Progent's Microsoft-certified experts can help you rationalize the business justification for deploying SharePoint Server 2007, consult with you on the appropriate version of SharePoint Portal Server for your application, offer configuration and deployment expertise, assist you to install MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, design a comprehensive security strategy that includes portal solutions, and deliver troubleshooting and Help Desk support.
24-7 Network Consultants Juniper SSL VPN
24x7 Juniper SSL Router Security Companies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ProSight VM Hosting Services
Private Clouds for Small Businesses Consultant Services
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.
School District Specialists
Local Government Exchange Professional
Progent has a long background providing a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in providing advanced remote IT consulting and has provided network support to clients in all 50 states. Remote support eliminates travel costs and solves problems faster than onsite support.
Open Now System Center 2016 and Skype for Business Integration IT Services
Support and Integration System Center 2016 Data Protection Manager
System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.
Meraki MR66 Access Point Technical Support Services
Meraki Wi-Fi 6/6E AP Management Technology Consulting Services
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.
Wi-Fi IP phone integration Specialists
wireless IP phones and Meraki APs Support
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for professionals who are on the move within office, warehouse, retail or other environments where management requires user endpoints that offer more administrative control, security and ruggedness than is achievable with the BYOD mode of workplace communications. Integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize numerous components of your wireless infrastructure such as access points, switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Supplemental Helpdesk Online Technical Support
Extended Call Center Outsourcing
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, status tracking, and metrics.
microsoft operations manager 2016 Integration Support
Emergency scom 2016 network monitoring Consulting Services
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for critical applications by offering centralized, mixed-platform tracking of IT infrastructure deployed throughout local datacenters and private and public clouds. Progent's consulting group offers world-class remote and onsite support to help businesses of any size to design, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Call Center Sharing Support and Setup
Co-managed Service Desk Integration Support
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Juniper SSG Series Router Security Firm
Juniper SSG20 Router Security Company
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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