Microsoft Dynamics GP ExpertsDynamics GP, previously called Great Plains, has a longer track record than almost any other enterprise resource planning (ERP) solution made for Windows. Microsoft Dynamics GP is a mature, full-featured application and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active installations worldwide. A number of organizations who have relied on Dynamics GP for years or decades have managed to postpone upgrades long enough that they are now using seriously out-of-date software and rickety network infrastructure. This is dangerous. At the same time, a common theme we hear from prospective customers is that they have trouble locating veteran Dynamics GP consultants who can provide guidance on how to update their Dynamics GP system efficiently and extract the maximum business value from the application.

The longer an organization tries to make do with outdated versions of Microsoft Dynamics GP, the more complex the upgrade procedure tends to be. When server hardware or storage systems fail, there could be no equivalent devices available to use as substitutes. When editions of Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, vital security patches are no longer developed. The latest editions of Microsoft SQL Server might not work with your important GP customizations. Innovative tools like Microsoft's Power BI may not be an option. Businesses investigating an upgrade of their Dynamics GP deployment can be overwhelmed by the number of components involved in the project. And the cost suggested for a migration may be astronomical.

Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned experts have delivered advanced and economical remote consulting for Windows-powered environments to businesses in every state across the U.S. By offering deep familiarity with all editions of Microsoft Dynamics GP as well as top-tier system integration talent, Progent is ideally qualified to make sure your Appleton, Wisconsin business get the most out of GP/Great Plains.

We become partners with our customers and start by listening to their requirements. Once we have familiarity with the situation and the areas needing improvement we provide our suggestions. Proposed services may involve an upgrade to a newer and fully supported version of Dynamics GP, simple user training, complete system and specific module implementation including 3rd-party products offered by a broad array of vendors that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business software within your company, custom report creation, and solution analysis to determine whether GP is being utilized to its fullest. Our objective with each Dynamics GP engagement of whatever size is to maximize strategic value and manage cost.

Progent can assist your Appleton, Wisconsin business in each phase of your Dynamics GP migration or enhancement initiative including:

  • System Review
    Take a look at what features of Microsoft Dynamics GP you are now running and propose other capabilities of the product that might be suitable for your organization.

  • Upgrade Design and Timing
    Develop a complete upgrade plan and timetable that avoids business disruption. Plan for pilot testing, production upgrade, and education. Identify customizations and add-on products. Predict and manage compatibility problems.

  • Testing
    Design and configure a pilot system for validating the migration process.

  • System Upgrades
    Create backup copies of databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Dynamics GP to the current release to ensure continuing support services from Microsoft and to have all current features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Implement services from the GP Professional Services Tools Library (pstl). Prep data and run scripts to resolve known issues.

  • Custom Reporting
    Create reports and or custom dashboards for private as well as public use. Deploy SQL Server Reporting Services and combine Dynamics GP with Power BI for self-service reporting and for combining information from multiple local and remote repositories.

  • Education
    Provide individual or group training for current and first-time users of Dynamics GP.

  • Support
    Provide a single contact for support to ensure consistent and cost-effective handling of issues made possible by familiarity with your particular environment.
Additional Dynamics GP Consulting Expertise Available from Progent
Progent can provide the help of seasoned experts who have been creating working Dynamics GP and Great Plains solutions since version 1. Progent can do the jobs you require directly rather than managing less knowledgeable consultants or in-house staff. Key areas where Progent's consultants can provide Microsoft Dynamics GP support services include:
  • Recommendations
    Suggest the deployment of software modules included with the core GP platform but are not currently being used. Also, suggest third-party add-ons designed exclusively for Dynamics GP to provide features that GP doesn't offer.

  • Integrations
    Build custom integrations between Dynamics GP and other business platforms to avoid duplicate entry and increase accuracy.

  • Customizations
    Create big and small customizations that run with Microsoft Dynamics GP to perform specific functions that are not handled by out-of-the-box GP modules or external add-ons.
Infrastructure Expertise
Progent can help you to upgrade your infrastructure to accommodate Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid network model. Infrastructure services provided by Progent's consultants include:
  • Needs assessment and site inventory
  • Network architecture planning and implementation (local, cloud-based, or hybrid)
  • Setting up firewalls and remote connections and creating security policies
  • Managing Apple iOS, Android, and Windows mobile devices
  • Creating high-availability (HA) solutions
  • Integration with PaaS and IaaS services such as Microsoft 365
  • Disaster recovery and business continuity planning
  • Performance optimization
Why Progent?
An optimized Microsoft Dynamics GP environment includes diverse software platforms, local network infrastructure technologies, and public cloud services integrated into a cohesive ERP solution. For more than two decades, Progent's consultants have provided remote and on-premises support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Microsoft Exchange integration consultants, Microsoft Office experts, and SharePoint integration consultants. Progent's consultants have worked with these products from their first versions to their latest editions, and Progent can help with cloud options by providing Office and Microsoft 365 integration services, Exchange Online integration services, and SharePoint Online migration and development expertise.

Progent also has a long history of providing help from top-tier Cisco CCIE-certified network infrastructure consultants, Hyper-V planning and integration experts, and VMware virtual machine specialists. This experience with core IT platforms saves time and expense when guiding organizations through each phase of updating their older Microsoft Dynamics GP environment. Progent also offers the support of advanced security and information assurance experts, disaster recovery preparedness experts, application developers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can help you to design, implement, and manage a productive Microsoft Dynamics GP solution.

Progent's Support Expertise for Microsoft Dynamics GP/Great Plains ERP Solutions
To learn more about Progent's online and on-premises consulting expertise in Appleton, Wisconsin for Dynamics GP/Great Plains Enterprise Resource Planning product family, visit:

Download Progent's MS Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet about the consulting expertise offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click Download Datasheet: Consulting for Microsoft Dynamics GP/Great Plains ERP Platform (PDF file).

Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your Appleton, WI business needs a MS Dynamics GP/Great Plains integration consultant or application programmer, phone 1-800-993-9400 or visit Contact Progent.